2016 Dodge Durango Problems & Owner Complaints

Exterior Lighting 53

“The Rear License Plate Light bulb (right) was out and I went to have the bulb replaced. I was quoted over $1100 from the dealer, as the LED racetrack lighting was not properly sealed and is collecting water. The collection of water within the light compartment has caused corrosion within, and the wiring to disintegrate. This is a commonly known, yet not addressed safety issue by DODGE. My vehicle will not pass the MA Safety Inspection at the end of the month. I have read on-line many, many complaints, as well as have spoken to other Durango owners who have experienced this same problem.…”
NHTSA complaint #11677230, 2025

“Rear racetrack led lighting is failing. One segment has gone dark. You can only replace the entire assembly for over &1500. I found on line there is a class action lawsuit regarding exactly what I am seeing”
NHTSA complaint #11641732, 2025

“The contact owns a 2016 Dodge Durango. The contact stated that upon visual inspection, the contact became aware that the rear exterior lighting was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.”
NHTSA complaint #11568020, 2024

Electrical System 40 2 crash

“WHILE REVERSING TO HOOK BOAT TRAILER UP TO VEHICLE, VEHICLE TOOK OFF AT A HIGH RATE OF SPEED IN REVERS. HITTING THE BRAKES DID NOT HELP. THE VEHICLE SLAMMED INTO THE TRAILER WITH BOAT SITTING ON IT AND PUSHED INTO A TREE BEFORE THE VEHICLE WOULD STOP. FURTHERMORE, THIS VEHICLE HAS BEEN INTO THE DEALER'S 5 TIMES FOR HEADLINER ISSUES WHICH INCLUDED INTERIOR LIGHTS NOT WORKING, REAR AC VENTS NOT WORKING, PINCHED WIRES IN THE WIRING HARNESS AND AIRBAG LIGHTS ON.”
NHTSA complaint #11010515, 2017 · crash

“THE 2016 DURANGO RENTED FROM ENTERPRISE REPEATEDLY, INCREASINGLY BUT INTERMITTENTLY AND WITHOUT DRIVER INPUT, CHANGED GEAR, REVVED AND INDICATED ON THE SCREEN THAT THERE WERE ISSUES WITH "KEY FOB NOT IN VEHICLE AND "TIRES PRESSURE". AT FIRST THEIR WERE THREE VERY BRIEF INCIDENTS LASTING LESS THAN THREE SECONDS OVER A WEEK, OCCURRING AT IDLE AND WHEN ACCELERATING. LATER THE OCCURRENCES LASTED SOMETIMES OVER 20 SECONDS EACH AND HAPPENED SOMETIMES SEVERAL TIMES PER HOUR, INCREASINGLY WORSE. WHILE THERE WAS CLEARLY AN ISSUE WITH THE SHIFTER, THERE APPEARED TO BE ADDITIONAL OR RELATED ISSUES WITH…”
NHTSA complaint #10936829, 2016 · crash

“We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. The inspection request is acceptable. The message we receive is "Shift to P before changing gears". The vehicle will stop in the middle of traffic and sometimes require a complete restart before being able to shift to drive. This has put myself, my wife, and two children in immense danger as the vehicle can stop at any point in time in oncoming traffic. We've taken it to a dealer who inspected the shifter and they didn't see any is…”
NHTSA complaint #11697733, 2025

Power Train 30 10 crash 2 injury

“TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACK AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES WHILE RUNNING AFTER THE VEHICLE AND BRUISED BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) WHERE THE SHIFT KNOB WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #11202825, 2018 · crash · 1 injury(ies)

“VEHICLE WAS IN PARK, ENGINE RUNNING, WHILE OWNER WAS PUMPING GAS AT THE STATION. WITH THE DRIVER'S DOOR AJAR, HE WAS STANDING OUTSIDE FOR SEVERAL MINUTES AND SUDDENLY THE VEHICLE TOOK OFF IN REVERSE. VEHICLE WAS IN PARK AND NOT MOVING FOR THE SEVERAL MINUTES WHILE PUMPING GAS. THE VEHICLE TOOK OFF, DRAGGED OWNER BY THE OPEN DOOR UNDER THE VEHICLE AND RAN HIS LEG OVER. CONTINUED MOVING UNTIL IT HIT A POLE. OWNER WAS HOSPITALIZED. *TR”
NHTSA complaint #10936594, 2016 · crash · 1 injury(ies)

“The contact owns a 2016 Dodge Durango. The contact stated that his daughter was in the passenger seat when she activated the push start button and the vehicle rolled backward while in the park position. The contact's daughter got out of the vehicle midway while it was rolling backward and sustained scrapes to her knees and elbows. The vehicle crashed into the neighbor's garage door. The rear windshield was shattered, and the rear fender and liftgate were damaged. No medical attention was received. A police report was filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or…”
NHTSA complaint #11439842, 2021 · crash

Unknown Or Other 26 8 crash 1 fire 1 injury

“I WAS STOPPED AT A STOP SIGN AND PUT VEHICLE IN PARK AND EXITED THE VEHICLE AND IT STARTED ROLLED BACKWARDS AND KNOCKED ME DOWN AND ROLLED OVER ME AND CAUSED A BROKEN ARM, 3 BROKEN RIBS AND A BAD BRUISE THAT NEEDED SURGERY AFTER IT DIDN'T DISSOLVE LIKE IT'S SUPPOSE TO.”
NHTSA complaint #11081984, 2018 · crash · 1 injury(ies)

“Vehicle was parked in a public parking area. Engine off. No one in vehicle. Vehicle had a combustible event occur under the hood. Fire Department came to extinguish. Vehicle was declared a total loss. Vehicle was in excellent condition and well maintained … no prior history of issues other than routine maintenance. No recent maintenance done under hood on vehicle. No body was hurt. Thankfully. One other vehicle was damaged … plastic melted due to heat of fire on the driver side.”
NHTSA complaint #11477244, 2022 · fire

“THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO…”
NHTSA complaint #11388500, 2020 · crash

Engine 16 1 fire

“Vehicle was parked in a public parking area. Engine off. No one in vehicle. Vehicle had a combustible event occur under the hood. Fire Department came to extinguish. Vehicle was declared a total loss. Vehicle was in excellent condition and well maintained … no prior history of issues other than routine maintenance. No recent maintenance done under hood on vehicle. No body was hurt. Thankfully. One other vehicle was damaged … plastic melted due to heat of fire on the driver side.”
NHTSA complaint #11477244, 2022 · fire

“Vehicle is going into park while driving, when it does that I have to come to a stop and restart the vehicle. I almost got into an accident and I’m scared for my life driving this. The dealership charged me to change the alternator, the batteries and I still have the same issue.”
NHTSA complaint #11557409, 2023

“Oil leak from top of the engine, Vehicle has being well maintained barely has 61,000 miles, well taken care of, oil leak from top of the engine, theres more people having this issue, possible cause: https://www.youtube.com/watch?v=ZdKLx_INOAY or https://www.youtube.com/watch?v=wm5yuuv5KeI theres alot of issues with this leaks and is expensive repair. i was doing my monthly check up and i found this oil leak. did some research and theres other vehicles with the same Engine size 3.6 wit the same issue.”
NHTSA complaint #11528618, 2023

Vehicle Speed Control 9 3 crash

“WHILE DRIVING ON THE INTERSTATE ,WITH THE CRUISE CONTROL ENGAGED,TRAFFIC WAS SLOWING DOWN DUE TO ROAD REPAIR, I APPLIED MY BRAKES LIGHTLY TO DISENGAGE THE CRUISE CONTROL, BUT THE VEHICLE REMAINED IN A FORWARD THRUST. I WAS FAST APPROACHING A VEHICLE AHEAD OF ME, AND BEFORE I REALISED I WASNT GOING TO STOP WITH FURTHER APPLICATION OF MY BREAKS, I HIT THE VEHICLE IN FRONT OF ME RESULTING IN A NEAR FATAL COLISION. I WAS SAVED BY MY SEAT BELT AND THE AIR BAGS. I CAN ONLY ESTIMATE MY SPEED AT THE TIME OF COLLISION TO BE BETWEEN 40 OR 50 MPH, AS MY CRUISE CONTROL WAS SET AT 62 MPH *TT”
NHTSA complaint #11112859, 2018 · crash

“WHILE REVERSING TO HOOK BOAT TRAILER UP TO VEHICLE, VEHICLE TOOK OFF AT A HIGH RATE OF SPEED IN REVERS. HITTING THE BRAKES DID NOT HELP. THE VEHICLE SLAMMED INTO THE TRAILER WITH BOAT SITTING ON IT AND PUSHED INTO A TREE BEFORE THE VEHICLE WOULD STOP. FURTHERMORE, THIS VEHICLE HAS BEEN INTO THE DEALER'S 5 TIMES FOR HEADLINER ISSUES WHICH INCLUDED INTERIOR LIGHTS NOT WORKING, REAR AC VENTS NOT WORKING, PINCHED WIRES IN THE WIRING HARNESS AND AIRBAG LIGHTS ON.”
NHTSA complaint #11010515, 2017 · crash

“THE 2016 DURANGO RENTED FROM ENTERPRISE REPEATEDLY, INCREASINGLY BUT INTERMITTENTLY AND WITHOUT DRIVER INPUT, CHANGED GEAR, REVVED AND INDICATED ON THE SCREEN THAT THERE WERE ISSUES WITH "KEY FOB NOT IN VEHICLE AND "TIRES PRESSURE". AT FIRST THEIR WERE THREE VERY BRIEF INCIDENTS LASTING LESS THAN THREE SECONDS OVER A WEEK, OCCURRING AT IDLE AND WHEN ACCELERATING. LATER THE OCCURRENCES LASTED SOMETIMES OVER 20 SECONDS EACH AND HAPPENED SOMETIMES SEVERAL TIMES PER HOUR, INCREASINGLY WORSE. WHILE THERE WAS CLEARLY AN ISSUE WITH THE SHIFTER, THERE APPEARED TO BE ADDITIONAL OR RELATED ISSUES WITH…”
NHTSA complaint #10936829, 2016 · crash

Air Bags 6 3 crash 6 injury

“TL* THE CONTACT OWNED A 2016 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP AND CRASHED INTO A UTILITY POLE. THE VEHICLE NOSEDIVED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK. THE CONTACT'S WIFE SUSTAINED THIRD DEGREE BURNS TO THE RIGHT SIDE AND BACK. THE CONTACT'S SON SUSTAINED A WHIPLASH. EVERYONE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO AN UNKNOWN LOT. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED, SENT OUT AN ADJUSTER, AND DEEMED THE VEHICLE A TOTAL LOSS. THE DEALER AND MANUFACTU…”
NHTSA complaint #11281321, 2019 · crash · 3 injury(ies)

“The back axel on the driver side snapped while going 75 down the highway. Causing major damage and totally the car.”
NHTSA complaint #11474475, 2022 · crash · 1 injury(ies)

“A FEW WEEKS AGO WE HAD A CAR ACCIDENT, IT WAS A FRONT IMPACT BETWEEN 40 AND 45 MPH, THE VEHICLE WAS A TOTAL LOSS BUT THE AIRBAG SYSTEM DIDN'T DEPLOY WITH THE IMPACT.”
NHTSA complaint #10925961, 2016 · crash · 1 injury(ies)

Electronic Stability Control (Esc) 6

“WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD D…”
NHTSA complaint #11366958, 2020

“MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR”
NHTSA complaint #11330207, 2020

“THE VEHICLE HAS ELECTRICAL ISSUES BATTERY GETS WORN OUT AND AFTER BUYING 2 BATTERIES I DON'T KNOW WHAT ELSE COULD BE IT STALLS WHILE DRIVING NO MATTER THE SPEED IT'S REALLY DANGEROUS I'M SCARED TO DRIVE IT MY WIFE WAS DRIVING IN THE FREEWAY AND IT STALLED ON HER ALMOST MADE HER CRASH IN THE HIGHWAY!!!!!THIS HAS HAPPENED 2 TIMES ALREADY WE ARE JUST NOT DRIVING IT AT ALL”
NHTSA complaint #11208749, 2019

Structure 6 2 injury

“The contact's daughter owns a 2016 Dodge Durango. The contact stated that while her daughter was taking out an item from the trunk, the rear liftgate inadvertently closed on her back. The contact stated that her daughter's back was badly injured. The contact stated that her daughter was taken to the hospital and was informed that she needed to see an orthopedic surgeon. The vehicle had not yet been taken to an independent mechanic or a local dealer for diagnosis or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.”
NHTSA complaint #11491756, 2022 · 1 injury(ies)

“THE EDGE OF THE TAILLIGHTS WHEN THE BACK HATCH IS OPEN ARE EXTREMELY DANGEROUS. THEY ARE SHARP AND I HAVE SEVERELY CUT MYSELF MULTIPLE TIMES”
NHTSA complaint #11209345, 2019 · 1 injury(ies)

“Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only th…”
NHTSA complaint #11562556, 2023

Suspension 5 1 crash

“WHILE REVERSING TURNING THE STEERING WHEEL, THE LOWER CONTROL ARM BROKE CAUSING THE TIRE TO COME OFF AND CAUSING A COLLISION.”
NHTSA complaint #11367104, 2020 · crash

“I HAVE BEEN WAITING 2 MONTHS FOR A SHOCK FOR A LEASED VEHICLE.”
NHTSA complaint #11216963, 2019

“TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. COON RAPIDS CHRYSLER DODGE JEEP RAM (10541 WOODCREST DR NW, COON RAPIDS, MN 55433, (763) 290-1011) DIAGNOSED THAT THE REAR SHOCKS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #11194920, 2019

Fuel/Propulsion System 4 1 fire

“Vehicle was parked in a public parking area. Engine off. No one in vehicle. Vehicle had a combustible event occur under the hood. Fire Department came to extinguish. Vehicle was declared a total loss. Vehicle was in excellent condition and well maintained … no prior history of issues other than routine maintenance. No recent maintenance done under hood on vehicle. No body was hurt. Thankfully. One other vehicle was damaged … plastic melted due to heat of fire on the driver side.”
NHTSA complaint #11477244, 2022 · fire

“I have owned a 2013 Dodge Durango Citadel and traded it when it got to 100K because the fuel pump failed and now I own a 2016 Dodge Durango Limited and I'm currently at 99K miles and this fuel pump has failed. There needs to be a recall on the fuel pumps with the Dodge Durangos. The car will hesitate to start and malfunction while in traffic and that is dangerous to the driver and other vehicles. This can cause a crash because the vehicle will stall and not operate. The issue was confirmed by the Dodge, Jeep and Lincoln dealer with both vehicles I've owned. There were no indications that this…”
NHTSA complaint #11592107, 2024

“Check Engine light came on. Code states P0440 Evaporative Emission Systems. However, i looked to see if recall was issued for my vehicle and it states a recall was issued for this but not my vehicle vin number.”
NHTSA complaint #11455058, 2022

Service Brakes 4

“I TOOK MY 2016 DODGE DURANGO TO AN INDEPENDENT GARAGE (NO LONGER UNDER WARRANTY) BECAUSE THE BOOSTER DEVELOPED A VACUUM LEAK INSIDE UNDER THE DASH. AFTER REMOVAL, WE FOUND THE BOOSTER WAS FILLED WITH WATER. I FOUND A RECALL FOR EARLIER YEAR DODGE DURANGOS FROM 2011-2014 WITH A SIMILAR ISSUE (SAFETY RECALL T59 / NHTSA 17V-572), AND THE FIX WAS TO INSTALL A SHIELD TO PROTECT WATER FROM ENTERING. MY BOOSTER ALREADY HAD THIS SHIELD AND WAS INSTALLED CORRECTLY, YET IT STILL FILLED WITH WATER. I PURCHASED THIS VEHICLE USED IN AUGUST 2019, SO I HAVE NO SERVICE HISTORY AVAILABLE. IN ADDITION TO THE PI…”
NHTSA complaint #11287049, 2019

“KEY FOB MESSAGE KEY FOB HAS LEFT VEHICLE WHEN VEHICLE IS IN MOTION, DRIVING HIGHWAY, STOPPED AS WELL AS PARKED. AT TIMES UNABLE TO GET IN TO CAR. OTHER TIMES WHEN IN VEHICLE THE VEHICLE WILL NOT START. ALSO, TRANSMISSION COMMAND IN DRIVE THE VEHICLE WILL NOT GO FORWARD AND IN REVERSE THE VEHICLE WILL NOT BACK UP AND WHEN IT DOES IT MAKE A NOISE.”
NHTSA complaint #11040815, 2017

“AUTONOMOUS ACCELERATION. THE VEHICLE WITHOUT DRIVER ASSIST ACCELERATED TWICE WHEN PULLING INTO PARKING SPOTS. IN BOTH CASES I WAS MAKING A LEFT TURN INTO A PARKING SPOT WHEN THE ACCELERATION COMMENCED. ONLY BY STANDING ON THE BRAKE WHILE AT SAME TIME PLACING THE VEHICLE IN PARK AND PRESSING ENGINE OFF BUTTON WAS I ABLE TO STOP VEHICLES FORWARD MOTION. THE DURANGO CAME CLOSE TO RAMMING PARKED CAR IN THE SPACE IN FRONT OF THE ONE I WAS PULLING INTO. DURANGO HAD APPROX. 3000 MILES ON ODOMETER WHEN THE 2 INCIDENTS OF ACCELERATION OCCURRED. THE INCIDENTS OCCURRED ON CONSECUTIVE DAYS, OCT 9 & 10, AF…”
NHTSA complaint #10916715, 2016

Forward Collision Avoidance 3 1 crash

“THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO…”
NHTSA complaint #11388500, 2020 · crash

“3 malfunctions within a month time frame. The car will start and run normally. Then it will suddenly come to a halt because the engine will continue to run but the transmission knob will not be able to move, and the entire electrical panel lights up. Repeated attempts to use the push button start to unlock the transmission knob and be able to start car fail. This has happened 2 of the 3 times on major roadways in traffic. PD was called for last incident. The car has been to the dealer 3 times, dealer is unable to replicate problem and unable to pull codes from computer every single time. Vehi…”
NHTSA complaint #11433548, 2021

“My car showed all kinds of notices on the screen and was not turning on correctly and shaking while driving or standing. I took it to the dealer and was told my entire engine will have to be replaced due to oil sludge on the engine and this will cost be around $9000. I’ve been researching and it seems this tends to happen a lot to dodge car engines. My car has under 60,000 miles.”
NHTSA complaint #11433264, 2021

Seats 3

“Passenger active headrest deployed while parked on driveway.”
NHTSA complaint #11708040, 2025

“My wife was driving down the road when out of no where her headrest just deployed slamming into the back of her head. After examining the headrest it was clear that a plastic piece had deteriorated causing the headrest to release.”
NHTSA complaint #11426712, 2021

“SRS HEADREST DRIVER SIDE TRIGGERED WHILE VEHICLE WAS EMPTY SITTING IN DRIVEWAY. RETAINING CLIPS BROKEN AND DAMAGED. IN PROCESS OF GETTING PLAZA DODGE IN ORANGEBURG SC TO LOOK AT THE PART AND MAKE RECOMMENDATIONS AND THEY ARE GOING TO CONTACT FCA.”
NHTSA complaint #11277369, 2019

Steering 3

“STEERING LOCKS WHILE DRIVING, USUALLY MAKING A LEFT LANE CHANGE OR TURN. THIS OCCURS MULTIPLE TIMES EVEN ON SHORT TRIPS (LESS THAN 10 MILES). NO WARNING LIGHTS”
NHTSA complaint #11321781, 2020

“I WAS DRIVING HOME FROM THE STORE ON DEC 8TH 2019. WHEN I WENT TO MAKE A LEFT ONTO MY STREET, MY WHEEL LOCKED UP AND I HIT THE CURB AT A LOW RATE OF SPEED. A WARNING CAME ON THAT SAID "POWER STEERING UNAVAILABLE" (SEE PICTURE)”
NHTSA complaint #11291825, 2019

“THE POWER STEERING HAS GONE OUT. IT FULLY WENT OUT WHILE DRIVING INTO A PARKING LOT FROM A HIGHWAY EXIT. THE TRUCK STARTED MAKING SOUNDS AND WILL NOT TURN NOW. THE VEHICLE HAS ONLY 60,000 MILES. I HAVE SEEN WHERE OTHER DODGE AND RAM VEHICLES ARE HAVING SIMILAR ISSUES WHERE THE POWER STEERING HAS COMPLETELY GONE OUT AS MINE HAS. WITH THE ELECTRONIC STEERING SYSTEM EVERY TIME I TURN THE WHEEL YOU HEAR A SCREECHING AND ELECTRONIC OR BEING SOUND (AS IF AN ELECTRICAL DEVICE HAS FAILED). I STARTED TO NOTICE A DULL OR NUMB STEERING FEELING TO THE VEHICLE WHICH NOW HAS PROGRESSED INTO UNABLE TO USE ON…”
NHTSA complaint #11163984, 2018

Tires 2

“The contact owns a 2016 Dodge Durango equipped with Sailun Tires, Tire Line: Atrezzo SVR LX, Tire Size: 265/50/R20, DOT Number: 1YJDBNULY0217. The contact stated while driving 80 MPH in the passing lane, the front driver's side had a blowout, causing the vehicle to be pulled into the grassy area towards the railing. The contact maneuvered the vehicle while the vehicle rolled 100 yards. The contact stated that upon inspecting the tire, he noticed that the tire was still attached to the wheel, but the tread had separated from the tire. The contact had not sustained any injuries. The vehicle was…”
NHTSA complaint #11499173, 2022

“The contact owns a 2016 Dodge Durango equipped with Windforce Tires, Tire Line: Performax, Tire Size: 285/60/R18, DOT Number: (N/A). The contact stated that while driving at 30 MPH, the vehicle started to wobble. Upon inspection, she noticed that there were bubbles on the driver's and passenger's side rear tires. Additionally, the tire pressure reached 65 PSI. The vehicle was taken to the tire dealer and the driver's and passenger's side rear tires were replaced; however, the failure recurred with the driver's and passenger's side front tires. The dealer informed the contact that the tires wer…”
NHTSA complaint #11490868, 2022

Fuel System 1

“The contact owns a 2016 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was a strong fuel odor in the interior of the vehicle. No warning lights were illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed the strong fuel odor. The contact was employed by an independent mechanic, so the independent mechanic inspected the vehicle; however, the contact was unable to diagnose the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall with a…”
NHTSA complaint #11692509, 2025

Latches/Locks/Linkages 1

“TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE DRIVER SIDE DOOR WAS AJAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.”
NHTSA complaint #10849836, 2016

Seat Belts 1

“MY CAR IS 16 MONTHS OLD, LEASED FOR 3 YEARS. ELECTRICAL MALFUNCTIONS SUCH AS CAMERA NOT WORKING PROPERLY, LIGHTS NOT TURNING OFF INSIDE THE CAR, SOFTWARE IN THE CAR MALFUNCTIONING AND CREATING RANDOM ERROR MESSAGES ON THE SCREEN, AND TURN SIGNALS BURNING OUT WITHIN THE FIRST YEAR OF THE LIFE OF THE CAR HAPPENED VERY OFTEN. WERE REPORTED 2-3 TIMES TO THE SAME DEALERSHIP BUT NO RECORD WAS MADE FOR US AT THE DEALERSHIP, ALTHOUGH MECHANICS SHOWED US HOW TO MANUALLY RESET THE COMPUTER OURSELVES, SO WE DIDN'T HAVE TO KEEP COMING BACK IN FOR IT. THIS TIME THE CAR CAME TO A DEAD STOP A FEW SECONDS AFT…”
NHTSA complaint #11048023, 2017

Wheels 1 1 crash 1 injury

“The back axel on the driver side snapped while going 75 down the highway. Causing major damage and totally the car.”
NHTSA complaint #11474475, 2022 · crash · 1 injury(ies)