2016 Chrysler 300 Problems & Owner Complaints

Air Bags 15 3 crash 3 injury

“TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND…”
NHTSA complaint #11094093, 2018 · crash · 2 injury(ies)

“The contact owns a 2016 Chrysler 300. The contact stated that while driving on a four-lane roadway, at approximately 45 mph, another driver attempted to make a left turn with an obstructed view, ran a red light and collided with the front driver side area of the contact's vehicle near the wheel well. Following the impact, the other vehicle spun and struck an additional vehicle. No further property damage was reported. After the collision, the contact's vehicle veered to the right and came to a stop in a vacant lot away from oncoming traffic. The airbags did not deploy, and no warning ligh…”
NHTSA complaint #11737922, 2026 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER INSPECTED THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AFTER REVIEWING THE ELECTRONIC DATA COLLECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. *DT”
NHTSA complaint #11163716, 2018 · crash

Electrical System 15

“The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in February 2017. The Carfax Report also stated that the odometer had previously been tampered with in 2017 and indicated a mileage of 5,093 instead of 7,542. The contact stated that currently the appro…”
NHTSA complaint #11717055, 2026

“Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue”
NHTSA complaint #11624171, 2024

“1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all whe…”
NHTSA complaint #11609113, 2024

Power Train 14 1 crash

“THIS CAR HAS THE ROTARY DIAL FOR TRANSMISSION SELECTION. I PULLED THIS CAR HAS A ROTARY DIAL FOR THE SHIFTER. I PUT THE VEHICLE IN PARK AND EXITED THE CAR TO CLOSE A GATE. AS SOON AS I EXITED THE VEHICLE IT BEGAN TO ROLL BACKWARDS. I COULD NOT GET BACK IN THE VEHICLE IN TIME TO STOP IT FROM EXITING THE GARAGE. THE DRIVER'S DOOR CAUGHT ON THE GARAGE DOOR PILLAR TURNING IT 180 DEGREES AND PUSHING IT INTO THE FRONT FENDER. DAMAGE TO THE VEHICLE WAS $3210.05. SINCE THE REPAIRS WERE COMPLETED, THE SAME PROBLEM HAS OCCURRED TWO ADDITIONAL TIMES, FORTUNATELY WITH NO DAMAGE. A FAULTY DESIGN FOR SUR…”
NHTSA complaint #10892492, 2016 · crash

“Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely.…”
NHTSA complaint #11595998, 2024

“The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to addres…”
NHTSA complaint #11553799, 2023

Unknown Or Other 14 3 crash 2 injury

“AIR BAGS DIDN'T DEPLOY, HAD AN ACCIDENT ON AUG.28TH 2019./DAMAGING RIGHT FRONT BUMPER & RIGHT SIDE QUARTER PANEL.IS THIS NORMAL OR IS IT A DEFECT. BECAUSE I'M SO GLAD I DIDN'T HAVE MY KIDS OR NO ONE ELSE IN THE CAR. BUT MY DR DID INDEED HAD AN WHEEPLATION THAT I HAD DAMAGED MY LEFT SIDE SOLSTICE NERVE.”
NHTSA complaint #11256956, 2019 · crash · 1 injury(ies)

“I WAS IN A FRONT END COLLISION WITH A TREE. EVERYONE KEPT ASKING ME ABOUT AIR BAGS DEPLOYING. THEY DID NOT NONE. I THOUGHT NOTHING MUCH OF IT UNTIL I REALIZED WHY PEOPLE WERE ASKING. I QUESTIONED THE ADJUSTED , HE STATED THEY SHOULD HAVE DEPLOYED THEY SHOULD HAVE DEPLOYED FROM THE IMPACT POSITION. WELL NONE DID. AND SOMETHING ABOUT THE SEAT BELT LOCKING OR DIDNT LOCK. . MY FIRST REAL ACCIDENT I DONT KNOW MY H. HOWEVER I DID FIND OUT THERE IS A ISSUE. NOW I'M ON THE QUESTIONING SIDE OF WHY DIDNT THEY DEPLOY.”
NHTSA complaint #11252954, 2019 · crash · 1 injury(ies)

“THE ROTARY SHIFTER FUNCTIONS IN A MANNER THAT WHEN EXITING THE CAR IT WILL ALLOW YOU TO LEAVE THE VEHICLE WHILE IN GEAR AS WHEN PUSHING THE START BUTTON WILL NOT TURN OFF THE ENGINE UNLESS IT IS IN PARK, IT IS EASY TO FORGET OR OTHERWISE NOTICE THE VEHICLE IS STILL IN GEAR AND RUNNING WHEN EXITING THE VEHICLE, IT HAPPENED TO MY WIFE AND COULD HAVE CAUSED MORE HARM THAN WHAT ACTUALLY HAPPENED AS IT WAS STOPPED BY A TRUCK PARKED AHEAD OF HER!”
NHTSA complaint #11174890, 2018 · crash

Structure 10 1 crash 2 injury

“TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND…”
NHTSA complaint #11094093, 2018 · crash · 2 injury(ies)

“The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; however, the vehicle was not repaired because the warranty had expired. The contact was adamant that the failure was a safety issue. The manufacturer was made aware of the failure. The failure mileage was…”
NHTSA complaint #11747997, 2026

“The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to addres…”
NHTSA complaint #11553799, 2023

Fuel/Propulsion System 7

“Notified by repair shop that my vehicle is experiencing identical problems with the fuel rail and fuel injector that was recalled for Mercedes in my class and year, but the dealer says my VIN is not applicable currently. Recall campaign number is 2022030003 and NHSTSA ID is 21V961. Was informed by dealer to call customer care at Mercedes, and subsequently informed by Mercedes to fill out this form.”
NHTSA complaint #11710443, 2025

“Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue”
NHTSA complaint #11624171, 2024

“When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but my VIN is not included.”
NHTSA complaint #11622534, 2024

Engine 6

“The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.”
NHTSA complaint #11628219, 2024

“1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all whe…”
NHTSA complaint #11609113, 2024

“oil filter housing, oil pulled to back of engine creating hole, all oil leaked out.”
NHTSA complaint #11572049, 2024

Steering 6 2 crash 2 injury

“TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND…”
NHTSA complaint #11094093, 2018 · crash · 2 injury(ies)

“STEERING HAS FELT "STICKY" FOR ABOUT A WEEK. IT IS DIFFICULT TO TURN THE STEERING WHEEL AT ALL, AND IT WOULD GET STUCK IN CERTAIN POSITIONS SO I PHYSICALLY COULDN'T TURN OR CHANGE DIRECTIONS. THE PROBLEM WASN'T TOO BAD AT FIRST, BUT THEN GOT EXTREMELY BAD AS OF 08/07/2019. STEERING WAS ALMOST IMPOSSIBLE, AND THE STEERING WHEEL WOULD GET STUCK N ALMOST EVERY TURN, MAKING DRIVING ALMOST IMPOSSIBLE, AND VERY DANGEROUS. AS OF 08/09/2019, THE STEERING WHEEL IS ALMOST CONSTANTLY STUCK, AND REQUIRES EXTREME FORCE, OR SLAMMING ON THE BRAKES TO TURN OR CHANGE DIRECTIONS AT ALL. EVEN SLIGHT TURNS ARE DI…”
NHTSA complaint #11242775, 2019 · crash

“Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely.…”
NHTSA complaint #11595998, 2024

Service Brakes 3 1 crash

“THE CAR DRIFTS/ MOVES FORWARD WHILE IN PARK. IT CAUSED AN ACCIDENT WHILE INITIALLY STATIONARY IN A PARKING LOT.”
NHTSA complaint #11051413, 2017 · crash

“ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)”
NHTSA complaint #11480798, 2021

“NEEDED REPAIR FOR BRAKE SHRUDDERING AT 51,000KM, FRONT ROTORS HAD TO BE MACHINED, BRAKE PADS WERE MEASURED AS WELL, 8MM LEFT ON FRONT AND 6 ON REAR. FRONT PADS AT 80%, DEFECTIVE FRONT ROTORS. CHRYSLER BRUSHED OFF WARRANTY CLAIM, THEY STATED IT IS ONLY FOR 1 YEAR OR 20,000KM. MUST HAVE BEEN MATERIAL LATENT DEFECT.”
NHTSA complaint #11132794, 2018

Visibility/Wiper 3

“I WAS RIDING DOWN THE ROAD AND MY WINDSHIELD WASHER CAME ON AND I COULD NOT SEE ANYTHING ! IT JUST COMES ON ANYTIME BY ITSELF ! I HAD TO PULL OVER ONTO A SIDE STREET UNTIL THE FLUID RAN OUT !!”
NHTSA complaint #11307569, 2020

“I WAS DRIVING BEHIND A TRUCK #155. USDOT1605061. WHEN A ROCK CRACKED MY WINDSHIELD. I WAS IN THE LEFT LANE ON HIGHWAY ON MY WAY TO WORK. TOWARD DAPHNE AND SPANISH FORT. IT WAS RIGHT AFTER LEAVING THE TUNNEL. IT WAS DRIVING IN FRONT OF ME WHEN IT HAPPENED. I WAS GOOD DISTANCE AWAY. POLICE REPORT #M2190903231”
NHTSA complaint #11257498, 2019

“WHILE DRIVING DOWN HIGHWAY THE SUNROOF IMPLODED, GLASS EVERYWHERE, NO OTHER VEHICLE AROUND. CHRYSLER IS REFUSING TO FIX .VEHICLE HAS 22,000 MILES WITH A 3 YEAR 30,000 MILE WARRANTY”
NHTSA complaint #11186167, 2019

Electronic Stability Control (Esc) 2

“ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR”
NHTSA complaint #11327102, 2020

“WENT THE DEALER, THEY REPLACED A PART. IT DIDN'T FIX IT BUT MADE IT WORSE . TOKE IT BACK BUT CHRYSLER REFUSED TO FIX IT. STATING THAT IT WAS NOT TOO BAD.”
NHTSA complaint #11090152, 2017

Exterior Lighting 2

“THE LIGHT ON THE BACK PASSENGER SIDE LEAKS WHEN IT RAINS. IT LEAKS MOST WHEN THE CAR IS SITTING STILL.”
NHTSA complaint #11298520, 2020

“ON LOW BEAM HEADLIGHTS PRODUCE VERY LOW LIGHT MAKING IT DIFFICULT TO DRIVE AT NIGHT. HIGH BEAMS PRODUCE LOTS OF LIGHT AND IS GREAT. WENT TO DEALER AND WAS TOLD THEY HAVE HAD OTHER COMPLAINTS ABOUT THE HEADLIGHTS. THEY HAVE NO FIX FOR THIS. CALLED FIAT-CHRYSLER CUSTOMER SERVICE AND THEY HAVE NO FIX FOR THIS PROBLEM. MY ONLY FIX AT THIS TIME IS TO DRIVE WITH AT NIGHT WITH HIGH BEAMS ON. I PURCHASED THIS VEHICLE 0N 08/18 AS A PRE OWNED PROGRAM CAR.”
NHTSA complaint #11152786, 2018

Vehicle Speed Control 2

“ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR”
NHTSA complaint #11327102, 2020

“TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING AT A LOW SPEEDS, THE CONTACT DEPRESSED THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME AND THE VEHICLE STALLED. THE "ELECTRONIC THROTTLE CONTROL SYSTEM SHOULD BE SERVICED" WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND RESTART IT TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT HE NEEDED TO KEEP HIS FOOT OFF THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE…”
NHTSA complaint #10984199, 2016

Back Over Prevention 1

“The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.”
NHTSA complaint #11551767, 2023

Fuel System 1

“AFTER FUELING MY CAR AND LEAVING THE GAS STATION THE CAR DIES WHEN I COME TO A STOP. I RESTART THE CAR, AND THEY IT STUTTERS, GOES, STUTTERS, AND THEN WILL DIE AGAIN WHEN I COME TO A STOP. THIS IS AT LOW SPEEDS. *TR”
NHTSA complaint #10938737, 2016

Seats 1 1 fire

“Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.”
NHTSA complaint #11465551, 2022 · fire