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2016 Chevrolet Trax Problems & Owner Complaints

116 NHTSA owner complaints
9 crash 2 fire 4 injury

Age-normalised, this year draws ~10.5 complaints per year on the road — ranking 6 of 9 Chevrolet Trax years we track (1 = most complaints per year).

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What owners report

Engine is the most-reported problem area on the 2016 Chevrolet Trax, cited in 42 of 116 filed complaints (36%).

Electrical System is next (21 complaints, 18%), followed by Air Bags (19), Steering (14), Power Train (13).

Across all complaints, 9 report a crash, 2 report a fire, 4 report injuries.

The most safety-critical cluster is Air Bags: 6 crash, 4 injury report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2016 Chevrolet Trax, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 116.

Engine 42 1 fire

“the turbo leaked into the converter causing the engine to catch fire”
NHTSA complaint #11490345, 2022 · fire

“The contact owns a 2016 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warnig light illuminated. The vehic ewas taken to an independent mechanic where it was diagnosed with a failed turbo charger. The vehicle was not repaired. The vehicle was was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The amnufacturer was made aware of the failure and a case was filed. The contact referecned an extended warrant…”
NHTSA complaint #11741269, 2026

“The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, includ…”
NHTSA complaint #11739353, 2026

Electrical System 21

“The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.”
NHTSA complaint #11733519, 2026

“We have had problems with this vehicle since we purchased it 2yrs ago. It started with loosing power once in awhile, then the AC quit working, both sets of keys have lost the buttons on the keypad, we have to manually lock and unlock the doors and the auto start is unusable, and now it stalls out at a speed above 30mph and starts smoking severely. It is not drivable. I have to pull over every 2 to 3 miles, because it overheats. We had it towed to a mechanic 2 weeks ago and he did what he could for what we could afford, but we didn't get 10 miles before it started again. The mechanic said this…”
NHTSA complaint #11680355, 2025

“The contact owns a 2016 Chevrolet Trax. The contact stated that while the vehicle was parked, the key fob failed to unlock or lock the rear driver’s side and rear passenger’s side doors. The vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) or 16V257000 (Equipment, Electrical System). The manufacturer was not notified of the failure. The failure mileage was 179,000.”
NHTSA complaint #11617884, 2024

Air Bags 19 6 crash 4 injury

“My vehicle was has had 2 separate front end accidents. Both caused major damage. This last time my car was totaled out. Neither time did the air bags deploy. There were no warnings. Police report was filed. However the police was not on my side. He lied about the other person’s speed, where they were traveling, the distance of the stop sign and stop bar. He also took over a week to provide it. I had to keep calling.”
NHTSA complaint #11466564, 2022 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE ACROSS THE STREET RAN THEIR STOP SIGN AT 45 MPH AND CRASHED HEAD ON INTO THE CONTACT'S FRONT SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LONG TERM BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PARTY THAT CRASHED INTO THE CONTACT WAS NOT INJURED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENCE AND THEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME, GRILL, A-FRAME, HOOD, AND A CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS…”
NHTSA complaint #11220655, 2017 · crash · 1 injury(ies)

“VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE”
NHTSA complaint #11023387, 2017 · crash · 1 injury(ies)

Unknown Or Other 15 1 crash 1 fire

“MY 2016 TRAX SLID INTO REAR OF A CAR WHO SUDDENLY BRAKED WHILE WE BOTH TRAVELLED ON HIGHWAY. I BROKE TOO. PROBABLY HIT OTHER CAR WHILE I WAS GOING 25 MPH. MODERATE FRONT END DAMAGE. ENGINE STOPPED. BUT CAR CAUGHT ON FIRE. TOTAL LOSS OF CAR”
NHTSA complaint #11353774, 2020 · crash · fire

“I purchased my vehicle on January 6, 2025. Two days later, the check engine light came on. After struggling to reach anyone at the dealership, I finally got in touch on January 14, and dropped the car off on January 22 for a catalytic converter and A/C issue. On February 23, the check engine light returned with the same code. I brought the car back on March 7, and by May, the light came on again and the A/C failed for a second time. Over 1–2 weeks, I called repeatedly but was either hung up on or transferred with no resolution. On May 23, I had the car checked at an independent shop, who confi…”
NHTSA complaint #11673741, 2025

“The paint is peeling on the 2016 Chevy Trax. When I looked up the issue, I noticed tons of people had complaints about the same paint color for their Chevy Trax. When they called GM about it GM said they didn’t get any complaints about it and made excuses. There is a pending lawsuit from lawyers based in Florida. I’m calling that number next. I went to the car wash, and when I came out from washing the car, I noticed paint had fell off two spots on my driver side. I went to the local Chevy dealership they sold me a paint pen and it’s doing a very poor job of covering it up. Apparently this pai…”
NHTSA complaint #11612361, 2024

Steering 14

“The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the fail…”
NHTSA complaint #11731667, 2026

“I noticed there are 5 recalls on the yr make and model of my suv and I need it fixed plz”
NHTSA complaint #11591957, 2024

“The air bag light randomly came on about two yeatago and never went off. The engine(turbo) has been having problems for two years now. I’ve been to the dealership several times over the year. I was almost hit by another vehicle because of slow take off”
NHTSA complaint #11645847, 2021

Power Train 13

“The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.”
NHTSA complaint #11733519, 2026

“2016 Chevrolet Trax experienced turbocharger failure in June 2024. Initial minor acceleration inconsistencies progressed to dangerous turbulence and power loss during acceleration at both high and low speeds, with check engine light temporarily illuminating. Initial Firestone diagnostic (June 7) documented 'TURBULENCE AS ACCELERATES - CEL BLINKED.' After diagnosis, completed repair June 11. Searched for recalls at time of failure but found none listed. Given 50-minute highway commute and unsafe acceleration issues, immediate repair was necessary. Due to expected dealer costs and wait times, re…”
NHTSA complaint #11640484, 2025

“I discovered lubricant leaking from the rear differential. After a quick check for recalls. there are none for this. I did find that GM has a special service notice for this issue for vehicles located in Canada. Apparently, what happen is there are pockets in the casting of the unit that hold road debris & road salt that will cause the case to corrode and leak. The vehicle was taken to my local Chevrolet dealer & the replaced the differential at a cost of $2901.88. I contact aced Chevrolet customer service and they said it was not covered in any way. I find it strange that it is covered for ca…”
NHTSA complaint #11576453, 2024

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Service Brakes 9 3 crash 1 injury

“WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFFECTED AS WELL. INFORMATION REDACTED PURSUANT TO…”
NHTSA complaint #10935438, 2016 · crash · 1 injury(ies)

“I WAS SLOWING DOWN TO A RED LIGHT AND THE BRAKE FROZE, IT WOULD NOT CONTINUE TO PRESS DOWN, I ENDED UP HITTING ANOTHER CAR. I PUT THE CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON AND THE BRAKE WAS STILL STUCK.”
NHTSA complaint #11104812, 2018 · crash

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING 25 MPH, THE VEHICLE LOST BRAKE FUNCTIONALITY AND WAS INVOLVED IN A CRASH. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. THE VIN WAS NOT PROVIDED.”
NHTSA complaint #10926814, 2016 · crash

Fuel/Propulsion System 7

“The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, includ…”
NHTSA complaint #11739353, 2026

“2016 Chevrolet Trax experienced turbocharger failure in June 2024. Initial minor acceleration inconsistencies progressed to dangerous turbulence and power loss during acceleration at both high and low speeds, with check engine light temporarily illuminating. Initial Firestone diagnostic (June 7) documented 'TURBULENCE AS ACCELERATES - CEL BLINKED.' After diagnosis, completed repair June 11. Searched for recalls at time of failure but found none listed. Given 50-minute highway commute and unsafe acceleration issues, immediate repair was necessary. Due to expected dealer costs and wait times, re…”
NHTSA complaint #11640484, 2025

“CHECK ENGINE LIGHT ON. VEHICLE HESITATE AND SHUDDER WHEN WHEN DRIVING AND IDLING.”
NHTSA complaint #11338795, 2020

Structure 7 1 crash

“I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.”
NHTSA complaint #11301511, 2020 · crash

“THE VEHICLE WAS STATIONARY ON A CITY STREET WHEN THE PAINT ON THE LIFT GATE FLAKE OFF.”
NHTSA complaint #11387265, 2020

“THE PAINT STARTED TO PEEL OFF THE BACK PANEL OF MY CAR UNDER THE BACK WINDOW. DEALERSHIP AND CHEVY SAID IT DID NOT QUALIFY FOR CORROSION WARRANTY AND DID NOT PROVIDE ASSISTANCE. IT WASN'T EVEN COVERED UNDER EXTENDED BUMPER TO BUMPER WARRANTY THAT WAS PURCHASED THROUGH THE DEALER. PAINT SHOULD NOT BE FALLING OFF OF A NEW VEHICLE AFTER 4 YEARS FOR NO REASON. OTHER BRILLIANT BLUE CHEVY TRAXS HAVE BEEN HAVING SAME ISSUE WHEN I RESEARCHED ISSUE. DEFINITELY A BAD BATCH OF PAINT USED DURING THIS TIME PERIOD.”
NHTSA complaint #11351430, 2020

Suspension 7 1 crash 1 injury

“VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE”
NHTSA complaint #11023387, 2017 · crash · 1 injury(ies)

“The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, includ…”
NHTSA complaint #11739353, 2026

“The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the fail…”
NHTSA complaint #11731667, 2026

Electronic Stability Control (Esc) 6

“I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT…”
NHTSA complaint #11288421, 2019

“ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM”
NHTSA complaint #11281986, 2019

“CHEVY SUCKS. BOUGHT MY 2016 CHEVY TRAX IN SEPTEMBER 2015. IT'S BEEN WELL MAINTAINED. AT THE 59,000 MILE MARK, THE STEERING WHEEL LOCKS UP AND THE ENGINE POWERS DOWN WITH NO WARNING, ESC LIGHTS COMES ON AND THE CAR LOSES ACCELERATION. TOOK IT TO 1 DEALER WHO KEEPS IT FOR 4 WEEKS WHEN THEY FIGURE IT'S A MODULE. I BROUGHT IT TO MY REGULAR MECHANIC WHO HAS A RELATIONSHIP WITH ANOTHER CHEVY DEALER SO I COULD SAVE ON LABOR, THEY HAVE IT FOR ANOTHER 4 WEEKS. AND STILL WITH THE SAVINGS, IT COST ME $1120 FOR THIS REPAIR ON TOP OF THE $218 I PAID FOR THE ORIGINAL DIAGNOSTIC. I FINALLY GET THE CAR BACK,…”
NHTSA complaint #11185954, 2018

Seat Belts 5

“There wasnt a passenger side seat belts Legal Violations by LBurg Auto Sales (2016 Chevy Trax ​ KRS 189.125(2): State law strictly prohibits a dealership from selling any modern vehicle without working seat belts for all passengers. ​Federal Safety Standards (FMVSS 208/209): Mandates functional three-point seat belts. Selling a car with a missing passenger seat belt violates federal law and makes it legally "unroadworthy." ​ Kentucky Consumer Protection Act (KRS 367.170): Outlaws deceptive trade practices. Concealing a missing mandatory safety assembly is a fraudulent omission of material fac…”
NHTSA complaint #11749668, 2026

“Seat Belt clips are not present, they have been cut out of the vehicle.”
NHTSA complaint #11630928, 2024

“THE REAR MIDDLE SEAT BELT LOCKS UP IF YOU FOLD THE BACK SEATS DOWN TO HAUL ANYTHING. YOU CAN'T GET THE SEAT BACK UP WITHOUT TAKING IT TO THE DEALERSHIP. HADN'T HAD MY VEHICLE A YEAR AND THEN THEY WANT TO CHARGE ME ALMOST $500 TO REPAIR. A SEAT BELT LOCKING UP IS A SERIOUS SAFETY ISSUE.”
NHTSA complaint #11352697, 2020

Exterior Lighting 4

“TAKATA RECALL MY TIES KELP INFLATING MY SENSOR WAS STUCK MY STEERING WAS OFF WHEN I TRIED TO TURN ON A CITY STREET MY INSIDE OF MY CAR START PILLING”
NHTSA complaint #11208161, 2019

“INTERIOR LIGHTS DIM ON STAR DOESN'T WORK RADIO DOESN'T WORK AND NO SOUND CHIMES FOR BLINKERS OR SENSORS. KEY GETS VERY HOT.”
NHTSA complaint #11244794, 2017

“MY MOM PURCHASED A 2016 CHEVY TRAX FOR ME AT CHEVROLET OF HOMEWOOD, 18033 S. HALSTED, HOMEWOOD, IL ON 6/13/16 UNDER HER NAME. WITHIN THE 1ST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING WHILE IN MOTION. AFTER THE 2ND WEEK THE BRAKES BEGAN SQUEAKING LOUDLY AS ONLOOKERS RESPONDED TO THE NOISE THEY SAY WERE COMING FROM THE BACK BRAKES. I TOOK THE CAR TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. SERVICE TEST DROVE THE VEHICLE, HEARD THE NOISE FROM BRAKES BUT SAID IT WAS NORMAL. ON 7/10/16, THE BRAKES WERE SQUEAKING SO BADLY I TOOK MY CAR TO FIRESTONE ON ELSTON & ADDISON IN C…”
NHTSA complaint #10992856, 2016

Vehicle Speed Control 4

“I Brought This Car As Is Bical Auto Mall. (The Dealership), I Took The Car To Get Checked Out The First Time And It Had A Weak Battery And I Had To Constantly Get A Boost To Drive My Car 2 Weeks Later I Was Advised To Go To A Gm Dealer Because My Engine Light Was On, The Mechanic Explained Something Was Wrong With The Valve And It Was A Leakage. A Few Day Later My Engine Light Turned On Again And I Had The Same Problem But Only This Time The Car Started Surging And Stalling Out Every Time I Stopped. I Returned To The Gm Dealer Again & The Problem Is Still Ongoing.”
NHTSA complaint #11420904, 2021

“MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.”
NHTSA complaint #11289377, 2019

“CRUISE CONTROL SETTING DOES NOT DISPLAY THE SPEED YOU'RE SETTING IT TO, AND ALSO REGISTERS AN INCORRECT SPEED AT TIMES. THERE HAVE BEEN 2-3 TIMES NOW THAT I HAVE TRIED TO SET MY CRUISE CONTROL (CLICKING SET WHILE GOING A CERTAIN SPEED, THE LIGHT TURNS GREEN BUT MY VEHICLE BEGAN TO INCREASE RAPIDLY. I COULDN'T FIGURE OUT WHAT SPEED I HAD IT SET TO, AND MY FOOT WAS NOT ON THE ACCELERATOR, SO THERE IS NO CONFUSION AS TO WHY IT WAS SPEEDING UP.”
NHTSA complaint #11162004, 2018

Engine And Engine Cooling 3

“The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed to the floorboard. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the failure reoccurred. The contact stated that a diagnostic test was performed, and the vehicle was diagnosed with turbocharger failure. The contact was informed that the turbocharger ne…”
NHTSA complaint #11697868, 2025

“The contact owns a 2016 Chevrolet Trax. The contact stated that while her niece was driving 40 MPH, she became aware there was coolant leaking from the engine. The check engine warning light was illuminated. The contact stated that the vehicle was drivable until arriving at the residence. The contact added coolant to the coolant reservoir and became aware there was coolant leaking on the driveway. A dealer was not contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact there…”
NHTSA complaint #11670852, 2025

“Bought 2016 Trax January 2019 with 19000 miles. In 2022, with only 31000 miles, I have had multiple issues. First, my dashboard display suddenly went black; no radio, backup camera or sound with directional signals. Before I could take car to dealer my battery died and when a new battery was installed all issues were corrected. Then in March the water pump needed replacing, at which time I was told that the compressor also needed replacing. I also have peeling paint on the hood. The car is bright blue and other people have reported this peeling paint problem with their blue cars. Windshield w…”
NHTSA complaint #11478633, 2022

Equipment 2

“The contact owns a 2016 Chevrolet Trax. The contact stated that while the vehicle was parked, the key fob failed to unlock or lock the rear driver’s side and rear passenger’s side doors. The vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) or 16V257000 (Equipment, Electrical System). The manufacturer was not notified of the failure. The failure mileage was 179,000.”
NHTSA complaint #11617884, 2024

“Bought 2016 Trax January 2019 with 19000 miles. In 2022, with only 31000 miles, I have had multiple issues. First, my dashboard display suddenly went black; no radio, backup camera or sound with directional signals. Before I could take car to dealer my battery died and when a new battery was installed all issues were corrected. Then in March the water pump needed replacing, at which time I was told that the compressor also needed replacing. I also have peeling paint on the hood. The car is bright blue and other people have reported this peeling paint problem with their blue cars. Windshield w…”
NHTSA complaint #11478633, 2022

Seats 2

“IN PASSENGER FRONT SEAT WHEN SOMEONE IS SITTING THERE THE SEATBELT WILL JUST UNDO ON ITS OWN AT TIMES. ALSO THE PERSON WILL WEIGHT OVER 100LBS AND THE AIR BAG LIGHT INDICATOR WILL GO TO ON AND OFF.”
NHTSA complaint #11182397, 2019

“THIS INVOLVES THE DRIVERS BOTTOM SEAT ASSY. WITHIN 10,000 OF DRIVING THIS VEHICLE, NOTICED THE FOAM PADDING WAS BREAKING DOWN ON THE LEFT SIDE OF THE SEAT CUSHION. WHEN THIS OCCURS, YOU END UP SITTING ON A ROUND STEEL TUBE WHICH IS PART OF THE SEAT FRAME. I WAS ABLE TO HAVE THE GM DEALER REPLACE UNDER WARRANTY, WITHIN APPROX. 10,00 MILES AGAIN THE SEAT CUSHION HAS DEGRADED TO THE POINT OF SITTING ON METAL. I THEN CONTACTED CHEVROLET SERVICE, SEE SERVICE REQUEST NUMBER: 8-3426353686. AFTER DESCRIBING THE ISSUE, WAS CONTACTED BY THE DEALER, TOLD THEM WAS A DESIGN FLAW, TOLD CHEVROLET THIS, WAS T…”
NHTSA complaint #11046574, 2017

Visibility/Wiper 2

“WHEN I AM DRIVING THERE IS A LOUD KNOCKING SOUND ALWAYS. IT HAPPENS WHILE DRIVING AT ANY SPEED, TURN, AND PARKING. WHEN I HIT ABOUT 40 MPH, THE VEHICLE STEERING WHEEL STARTS SHAKING AND IT IS DIFFICULT TO CONTROL VEHICLE. I CAN FEEL THE KNOCK UNDERNEATH MY FEET WHILE DRIVING. IN REGARDS TO THE ELECTRICAL SYSTEM THE RADIO FREEZES FREQUENTLY AND REAR VIEW PARKING CAMERA HAS MALFUNCTION. IN REGARDS TO THE WINDSHIELD WIPING SYSTEMS IT JUST STOPPED WORKING. FLUID DOES NOT COME OUT AT ALL MAKING IT VERY DIFFICULT TO SEE THE IN VARIOUS CONDITIONS. I HAVE TO PULL OVER WHEREVER I MAY BE, USE A WATER BO…”
NHTSA complaint #11209925, 2019

“VISIBILITY DROPS DRAMATICALLY TO LOW BEAM , IT IS TERRIBLE AT NIGHT IN RAIN.I HAVE TO BRAKE WHEN ONCOMING CARS APPROACH,ALMOST TO A STOP.HIGH BEAMS VERY BRIGHT GLARE FROM ROAD SIGNS.IT TAKES A FEW SECONDS TO ADJUST FROM HIGH BEAM TO LOW BEAM,VERY DANGEROUS .THIS HAPPENS WHEN NIGHT DRIVING ON ALL ROADS.HAPPENS IN ALL RAIN CONDITIONS.”
NHTSA complaint #10991576, 2017

Wheels 2

“I noticed there are 5 recalls on the yr make and model of my suv and I need it fixed plz”
NHTSA complaint #11591957, 2024

“I DECLINED PREFERRED TIRE CARE PLUS (2012) 60 MONTHS $11.78/ MO. 7/7/2016 NEVER IN MY NEW CAR PURCHASE DID GM EVER PROPOSE SUCH AS PLANN. THEY HAVE GREATER WORKING KNOWLEDGE OF TIRE MANUFACTURES THAN THE PUBLIC DOSE, SO I HOLD THEM RESPONSIBLE FOR THEIR BUSINESS PRACTICES. SAFETY HAS BEEN CASTED A SIDE FOR PROFIT. THE MANUFACTURE CONTINENTAL WILL NOT WARRANTY THEIR TIRES WITH THE PURCHASER. MY VEHICLE WAS PURCHASED 7/7/2016 NOW AT 10,200 MILES IN 10 MONTHS WITH A TIRE BLOWOUT 4/12/2017. ROAD CONDITIONS, CLEAR DAY TEMPERATURE 60'S 6:50AM ON A MAJOR HWY 141 IN EARTH CITY MO. THE TRAFFIC L…”
NHTSA complaint #10978605, 2017

Visibility 1

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR WINDSHIELD CRACKED WITHOUT IMPACT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, DUE TO THE DISTANCE, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GILMAN DODGE CHRYSLER JEEP (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832) 5…”
NHTSA complaint #11341064, 2019

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2016 Chevrolet Trax draws about 10.5 complaints per year on the road, ranking 6 of 9 among the Chevrolet Trax model years we have ingested (1 = most complaints per year on road).

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