2016 Chevrolet Traverse Problems & Owner Complaints

Air Bags 163 3 crash 5 injury 1 death

“The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambula…”
NHTSA complaint #11495503, 2022 · crash · 1 death(s)

“The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.”
NHTSA complaint #11457981, 2022 · crash · 2 injury(ies)

“12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND…”
NHTSA complaint #10940203, 2016 · crash · 1 injury(ies)

Power Train 36 1 crash

“ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV C…”
NHTSA complaint #10907650, 2016 · crash

“The vehicle only has 145,xxx miles and I experience a "shudder" which could be caused by torque converter issues, often felt at highway speeds (approx. 40-60 mph).”
NHTSA complaint #11733800, 2026

“Transmission solenoid. Common. Needs to be reported. Its know as the week link to this vehicle. The manufacturer knows and there are many complaints. This vehicle needs to be recalled. Safety concern while driving.”
NHTSA complaint #11698126, 2025

Engine 31 1 crash

“2 issues: 1: Brakes did not stop car nor did the abs braking system kick in causing the car to not stop on full demand! 2 cars slammed on their brakes at a yellow light instead of going thru causing a small number kiss Was going 35mph and when braking, car didn’t fully stop and out brakes tho to the floor. Abs did not kick in. No lights on dash board. 2: The very Next morning, The traction control light came on saying service the stabilitrak, traction control. The car ins denied it was from car accident. When The traction control light comes on the dashboard, by itself) it causes the car to…”
NHTSA complaint #11596035, 2023 · crash

“The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle was retrieved from a dealer after a recall regarding the air bags; however, while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle lunged forward. The contact stated that the Stability Control warning light illuminated. The contact drove the vehicle back to the dealer, and the dealer was unable to determine the cause of the failure. The contact stated that the vehicle remained with the dealer for 2 months and the dealer attempted to perform the air bag recall again. The contact stated…”
NHTSA complaint #11692570, 2025

“The big problem when I drive is that it is not safe, it jerks when I start to accelerate. I took it to the nearest dealer to have the problem fixed. And they do not want to fix the problem and now I just want to get this vehicle off the roads. I do not want to cause an accident and put my family at risk.”
NHTSA complaint #11628688, 2024

Electrical System 26 2 injury

“WHILE DRIVING DOWN HWY 175, VEHICLES CHECK ENGINE LIGHT CAME ON WITH MESSAGE 'SERVICE STABILITRAK' FOLLOWED BY AN ABRUPT LOSS OF POWER. HAPPENS REGULARLY AND WITHOUT WARNING.”
NHTSA complaint #11373736, 2020 · 2 injury(ies)

“Front lights started dimming about the middle of April 2025 and now both back lights are out at the same time on June 3rd 2025.The car makes a rough grinding noise as it switches gears.”
NHTSA complaint #11664763, 2025

“I had to replace the timing chain. I had to replace the Torque Converter. New issues: Interior lights on the dash and radio have been going out while driving. Message center warning has been not working sometimes when using remote start in winter. Sometimes it just goes blank while driving.”
NHTSA complaint #11651715, 2025

Steering 24

“Power steering pump in the car had low pressure causing the steering wheel to barely turn or have a hard time turning the wheel. This put me and my family at risk while driving because when making turns it would feel like it was locking up which almost would cause accidents not being able to turn the wheel all the way to make the turn. I ended up having to pay 1309 to have a new power steering pump put in.”
NHTSA complaint #11513621, 2023

“Rack and pinion steering is failing at 66,000 miles on a 2016 Chevy Traverse. This is low mileage for a vehicle to lose this function and a safety concern should the steering fail at speed and needs to be investigated. There are other complaints by Chevy owners for the same problem across several model years of this vehicle.”
NHTSA complaint #11499941, 2022

“Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.”
NHTSA complaint #11443502, 2021

Unknown Or Other 18 1 crash

“RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD…”
NHTSA complaint #11407714, 2021 · crash

“I had to replace the timing chain. I had to replace the Torque Converter. New issues: Interior lights on the dash and radio have been going out while driving. Message center warning has been not working sometimes when using remote start in winter. Sometimes it just goes blank while driving.”
NHTSA complaint #11651715, 2025

“My vehicle has had issues starting off and on with in the last year of having the vehicle. I replaced the battery and alternator. and now we think it's the neutral safety switch. I went to go check the recalls and I see that I had a recall on the front air bag module needs replaced too. I have not received anything in the mail by the dealership or calls.”
NHTSA complaint #11632583, 2024

Vehicle Speed Control 18 3 crash 1 injury

“12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND…”
NHTSA complaint #10940203, 2016 · crash · 1 injury(ies)

“RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD…”
NHTSA complaint #11407714, 2021 · crash

“ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV C…”
NHTSA complaint #10907650, 2016 · crash

Electronic Stability Control (Esc) 15 1 crash 3 injury

“I WAS DRIVING MY 2016 TRAVERSE AFTER A CANCER TREATMENT HOME WHEN ALL OF A SUDDEN MSGS ON MY DASH STARTED APPEARIBG. SERVICE STABILITRAK, TRACTION CONTROL OFF. THE CAR STARTED SHUTTERING AND THE GUY BEHIND ME REAR ENDED ME WITH MY CHILDREN IN THE CAR. SINCE THEN I HAVE PUT 2 POWER STEERING PUMPS IN, AND HAD IT ST THE SHOP FOR SEVERAL TIMES THAT IT HAD SAID ABOUT SERVICIB SRABILITRAK. I HAVE READ OVER 300 HRS OF COMPLAINTS GAVING THE SAME ISSUE WITH THE STABILITRSK. I HAVE ALSO REPLACED SPEED SENSORS AND MODULES. THIS IS A TRASH VECHILE AND NO ONE FROM GM CARES OR RESPONDS. WHEN SOMEONE CHILD D…”
NHTSA complaint #11349981, 2020 · crash · 3 injury(ies)

“The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle was retrieved from a dealer after a recall regarding the air bags; however, while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle lunged forward. The contact stated that the Stability Control warning light illuminated. The contact drove the vehicle back to the dealer, and the dealer was unable to determine the cause of the failure. The contact stated that the vehicle remained with the dealer for 2 months and the dealer attempted to perform the air bag recall again. The contact stated…”
NHTSA complaint #11692570, 2025

“WHILE DRIVING DOWN THE EXPRESSWAY THE VEHICLES STABILITRAK LIGHT CAME ON, THERE WAS A LOSS OF POWER - WHICH COULD HAVE CAUSED AN CRASH AT HIGH SPEEDS. THE STABILITRAK LIGHT HAS COME ON SEVERAL TIME NOW, THEN THE ABS LIGHT, THEN THE CHECK ENGINE LIGHT. EACH TIME THE TRACTION CONTROL LIGHTS FLASH AND THEN THERE IS A LOSS OF VEHICLE POWER. THIS COULD BE A VERY DANGEROUS ISSUE, IT IS FOR THIS REASON I AM REPORTING IT HERE.”
NHTSA complaint #11253374, 2019

Fuel/Propulsion System 8

“I have a 2016 Chevy Traverse. The “traction control off” light has been on for about 2 months now, along with the service stabilitrak light, and ABS light. When driving it seems is if though my ABS is kicking in when it should not be. Since those lights have been on, the left passenger brakes seem to also be affected. Anytime I first begin driving until I hit about 30mph, or anytime I press the brakes, it feels like my brakes are locking up…or a better way to describe it is when driving in the snow and your ABS kicks in and you can feel it in your brake pedal like the brakes are locked up, but…”
NHTSA complaint #11549943, 2023

“2016 chevy traverse fuel system problem while at an idle truck shuts off, also the truck drags while trying to accelerate. I have made a complaint before but haven't heard anything yet.”
NHTSA complaint #11536457, 2023

“While coming to a stop or a complete stop vehicle shuts off. While driving it looses power wanting to shut off.”
NHTSA complaint #11535349, 2023

Service Brakes 6 3 crash

“2 issues: 1: Brakes did not stop car nor did the abs braking system kick in causing the car to not stop on full demand! 2 cars slammed on their brakes at a yellow light instead of going thru causing a small number kiss Was going 35mph and when braking, car didn’t fully stop and out brakes tho to the floor. Abs did not kick in. No lights on dash board. 2: The very Next morning, The traction control light came on saying service the stabilitrak, traction control. The car ins denied it was from car accident. When The traction control light comes on the dashboard, by itself) it causes the car to…”
NHTSA complaint #11596035, 2023 · crash

“RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD…”
NHTSA complaint #11407714, 2021 · crash

“ENTERPRISE RENTED ME THE CHEVY TRAVERSE. I EXPERIENCED THE PROBLEM WHEN I WAS BACKING OUT OF A PARKING AREA OFF A DIRT ROAD. I'D BEEN WAITING FOR THE CAR BEHIND ME TO BACK OUT SO THAT I COULD BACK OUT. THE CAR WAS STATIONARY, WEATHER SUNNY AND WARM, MIDDLE OF THE DAY. I TURNED ON THE IGNITION, HAD MY FOOT ON THE BRAKE, PUT IT INTO REVERSE AND NEXT THING I KNEW I WAS HURTLING BACKWARDS. IT FELT LIKE BEING SUCKED BACKWARD AND THERE WAS NOTHING I COULD DO TO STOP IT. I SMASHED INTO THE CAR BEHIND ME AND IT WAS TERRIFYING BOTH FOR ME AND, I'M SURE, FOR THE GUY BEHIND ME WHO SUDDENLY HAD THIS SUV C…”
NHTSA complaint #10907650, 2016 · crash

Structure 5 1 crash 1 injury

“12/21/16 FIRST, I PULLED OUT OF DRIVEWAY AND THE VEHICLE WOULD ONLY GO ABOUT 1-2 MILES AN HOUR FOR SEVERAL BLOCKS...PULLED OVER AND PUT IN PARK AND REVVED THE ENGINE A LITTLE AND PULLED OUT AGAIN. IT STILL WOULDN'T ACCELERATE AT FIRST, THEN GRADUALLY PICKED UP SPEED AND RODE THE REMAINDER WITHOUT INCIDENT. ON 12/22/16, ONE SECOND I WAS PARKING MY CAR IN FRONT OF THE STORE I WORK AT, AND WAS ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE, WHEN ALL OF A SUDDEN THE CAR LUNGED FORWARD INTO THE BRICK WALL OF THE BUILDING. THE AIRBAG IN THE STEERING COLUMN DEPLOYED. THE CAR BOUNCED BACK AND…”
NHTSA complaint #10940203, 2016 · crash · 1 injury(ies)

“The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persist…”
NHTSA complaint #11486978, 2022

“CHANGED MY MOTOR OIL ON APRIL 1 ,2016 , I FOUND A CRACKED CROSS MEMBER DURING THE OIL CHANGE , I CONTACTED GENERAL AND VANDERGRIFF CHEVORLET”
NHTSA complaint #11082490, 2018

Wheels 5

“The big problem when I drive is that it is not safe, it jerks when I start to accelerate. I took it to the nearest dealer to have the problem fixed. And they do not want to fix the problem and now I just want to get this vehicle off the roads. I do not want to cause an accident and put my family at risk.”
NHTSA complaint #11628688, 2024

“MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER”
NHTSA complaint #11398901, 2021

“VEHICLE SWADDLES HEAVILY AFTER A CERTAIN SPEED TO THE POINT WHERE MY CHILDREN HAVE HIT THE SIDES OF THEIR HEADS WITH THE WINDOWS/DOORS. MAKES A LOUD NOISE IN THE FRONT WHEN DRIVING AND TURNING, YOU CAN FEEL THE GRINDING NOISE VIBRATIONS ON THE BOTTOM OF FEET.”
NHTSA complaint #11318084, 2019

Lane Departure 4

“The blindspot modules are put behind the wheel well in the bumper exposed to the elements. Water gets in these modules and cause them to swell and fail. Each module is sold at the dealer for $340 a piece and gm recommends you replace both along with the wiring harness. This job if done at the dealer is costing consumers $1300-$1600. If you replace the modules yourself then the dealer charges you a programming fee of $195-$215 in my area. This is a design flaw and other GM vehicles like the Acadia have a recall. Why doesn’t the Chevrolet Traverse have the same?”
NHTSA complaint #11646890, 2025

“Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happ…”
NHTSA complaint #11506430, 2023

“When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged…”
NHTSA complaint #11461794, 2022

Seat Belts 4

“I GOT INTO MY CAR, SPECIFICALLY IN THE SEAT BEHIND THE PASSENGER. I ALWAYS SIT HERE, BECAUSE I HAVE TO CARE FOR MY 8 MONTH OLD DAUGHTER AND MY 4 YEAR OLD SON. WHILE ON THE HIGHWAY IN THE BUSY LANES OF CALIFORNIA, MY SEATBELT CLIPS OFF THE LATCH. AT THIS POINT WE'RE ABOUT 2 HOURS AWAY FROM HOME, AND THERE'S HEAVY TRAFFIC. I TRY MULTIPLE TIMES TO PUT THE SEATBELT BACK INTO ITS PLACE BUT IT WILL NOT CLIP ON. I CANNOT HOP TO THE FRONT SEAT OR JUMP OVER TO THE BACK DUE TO HAVING OUR SEATS DOWN FOR EXTRA SPACE FOR ITEMS THAT WE HAD BOUGHT. ASIDE FROM THIS, WE'RE STUCK IN BUMPER TO BUMPER TRAFFIC. NO…”
NHTSA complaint #11290431, 2019

“THE SEAT BELTS IN THE 3RD ROW LOCK AND DO NOT RELEASE. MY SON WAS JUST STUCK IN THE CAR AND IT TOOK ALMOST AN HOUR FOR US TO GET HIM OUT BECAUSE OF THE SEATBELT. IT KEPT TIGHTENING WHEN WE TRIED TO GET IT OFF AND WOULDN'T RELEASE. THE VEHICLE WAS PARKED AND TURNED OFF.”
NHTSA complaint #11229767, 2019

“DRIVERS SIDE CAPTAINS SEAT BELT IS STUCK AND DOES NOT HOLD LATCH IT JUST POPS OUT OF SEAT BELT.”
NHTSA complaint #11143532, 2018

Visibility/Wiper 4 1 fire

“ON FRIDAY JAN.15, 2021 I DROVE TO MY SON'S HOUSE AND PARKED MY 2016 CHEVY TRAVERSE SUV OUTSIDE MY SON'S HOUSE AT APPROX.12PM. NO ONE WAS DRIVING THE CAR AND THE ENGINE WAS NOT RUNNING. AT ABOUT 6:45PM A CAR PASSING BY NOTICED A FIRE ON TOP OF THE HOOD ON THE DRIVER'S SIDE OF MY SUV. THE PERSON KNOCKED ON THE HOUSE DOOR TO LET US KNOW THAT THE CAR WAS ON FIRE. WE CALLED THE FIRE DEPT. THE FIRE DEPT. WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIREFIGHTER EXAMINED THE SCENE AND TOLD ME IT WAS CAUSED BY THE WIPER MOTOR. THE POLICE ALSO DID AN INVESTIGATION. EVIDENCE TECHNICIAN SAID…”
NHTSA complaint #11397393, 2021 · fire

“PASSENGER SIDE WINDOW EXPLODED. WE WERE DRIVING ON AN OPEN RURAL HIGHWAY WITH NO VEHICLES NEAR US IN THE AFTERNOON. THE WEATHER WAS ABOUT 75 DEGREES AND SUNNY. ALL WINDOWS WERE UP AND THE A/C WAS ON. WE HEARD AN EXPLOSION WHICH SOUNDED LIKE A TIRE BLOWING OUT AND THE PASSENGER SIDE FRONT DOOR WINDOW HAD BLOWN OUT. WHEN WE PULLED TO THE SIDE OF THE ROAD, YOU COULD SEE THAT THE REMAINING PARTS OF THE WINDOW WERE ANGLED OUTWARD SLIGHTLY AS IF THERE HAD BEEN PRESSURE FROM INSIDE THE SUV PUSHING IT OUT. FORTUNATELY, VERY LITTLE GLASS CAME INTO THE CAR AS IT WAS ALL BLOWN OUTWARD. WE WERE DRI…”
NHTSA complaint #10838050, 2016

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V609000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE VEHICLE WAS AT THE DEALER FOR SIX WEEKS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
NHTSA complaint #10790660, 2015

Exterior Lighting 3

“EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.”
NHTSA complaint #11415613, 2021

“MY CAR, ON FOUR SEPARATE OCCASIONS, WHILE I'M EITHER DRIVING ON THE FREEWAY, OR LONG STRETCHES OF ROADS, HAS MALFUNCTIONED, STARTING WITH THE SERVICE STABILITRAK INDICATOR COMING ON, THEN TRACTION CONTROL OFF FUNCTION FLASHING, THEN THE ENGINE REDUCING SPEED UNTIL YOU'RE ABLE TO PULL OVER AND EVENTUALLY STOP BEFORE THE CAR CUTS OFF. I HAVE TAKEN IT TO THE DEALER TWICE IN AN EFFORT FOR THEM TO TELL ME WHAT'S WRONG, AND EACH TIME, THEY EITHER DIDN'T KNOW, OR WERE UNSURE. THE LAST TIME I TOOK IT, AFTER BEING INSTRUCTED TO MAKE SURE THE CHECK ENGINE LIGHT WAS ON, THEY STILL WERE UNABLE TO TELL M…”
NHTSA complaint #11176216, 2019

“MY SIDE DETECTION MODULES WENT. THE DEALERSHIP COULD NOT GET ME IN FOR 3 WEEKS. 3 WEEKS LATER I HAVE NO ELECTRICAL POWER INCLUDING SPORADIC HEADLIGHTS, AND BLINKERS. I HAVE NO AIR BAGS. THE PARTS WERE ON BACK ORDER. NOW ITS BEEN 6 WEEKS NOW. I DECIDE TO CALL CHEVROLET CUSTOMER CARE. I WAS TOLD SINCE I AM OUT OF WARRANTY THEY CAN DO NOTHING FOR ME. THAT I SHOULD GO RENT A CAR OUT OF MY OWN POCKET TILL THE PARTS COME IN SOMEDAY. THEY DO NOT CARE IF I AM SAFE SINCE I HAVE NO WARRANTY?!?!?! THIS SIDE DETECTION MODULE IS A DANGER AND A SAFETY ISSUE AND SHOULD BE RECALLED AND CHEVROLET SHOULD BE OFF…”
NHTSA complaint #11079748, 2018

Tires 3

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 (NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS CRACKING ON ALL FOUR TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER AND RECEIVED A CASE NUMBER, BUT THEY HAD NOT CALLED BACK. JIM BARNARD CHEVROLET (7101 W BUFFALO RD, CHURCHVILLE, NY 14428, (585) 494-8151) WAS CONTACTED AND INFORMED THE CONTACT TO GO TO THE TIRE DEALER. THE VEHICLE FAILURE MILEAGE WAS 15,000. THE TIRE FAILURE MILEAGE WAS 15,000. *TR *TT*JB THE CONSUMER STATED THE FORTERA TIRES WERE RECALLED, BUT THE CONSUMER WAS N…”
NHTSA complaint #11243897, 2019

“DURING A SCHEDULED MAINTENANCE AT MY DEALERSHIP, LOCATED IN CARROLLTON, OHIO THE REPAIR TECHNICIAN DISCOVERED THAT ALL FOUR GOODYEAR FORTURA HL SIZE 255/65R18 TIRES THAT WERE ORIGINAL ON MY VEHICLE, WERE CRACKING ON THE SIDEWALL NEAR THE TIRES BEAD. I LEARNED THAT THIS PARTICULAR TIRE, THE SAME MAKE, MODEL, SIZE, AND DEFECT, WAS ON A RECALL FROM GOODYEAR. MY VEHICLE, A 2016 CHEVY TRAVERSE LT AWD WAS TAKEN TO THE LOCAL GOODYEAR DEALER. THE DOT NUMBER ON MY TIRES IS 4BXMAROR OR DR. THE DEALER DETERMINED THAT MY TIRES WERE MANUFACTURED AFTER THE GOODYEAR RECALL HAD EXPIRED. SO THE ISSUE HERE IS…”
NHTSA complaint #11079018, 2018

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE THE VEHICLE WAS AT HOWIES TIRE & ALIGNMENT (13540 NW 7TH AVE, MIAMI, FL), THE CONTACT WAS INFORMED THAT ALL THE TIRES WERE DRY ROTTED AND THERE WAS TREAD SEPARATION. THE TIRES NEEDED TO BE REPLACED IMMEDIATELY. TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL) WAS CONTACTED, BUT THEIR LOCATION DID NOT HANDLE TIRE RELATED FAILURES. THE MANUFACTURER STATED THAT DUE TO THE DOT NUMBER NOT FALLING WITHIN THE RANGE, THE TIRES WERE NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 15T0020…”
NHTSA complaint #11071723, 2018

Seats 2 1 crash 5 injury

“TL* THE CONTACT OWNED A 2016 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER MOTORIST. AS A RESULT, THE FRONT AND THIRD ROW SEATS BECAME DETACHED. THE CONTACT WAS NOT SURE WHETHER OR NOT THE AIR BAGS DEPLOYED OR IF A POLICE REPORT WAS FILED. ALL FIVE OCCUPANTS WERE INJURED AND REQUIRED MEDICAL ATTENTION. THE PASSENGER IN THE THIRD ROW SEAT WAS INJURED SEVERELY WITH CERVICAL AND RIB FRACTURES AND BRAIN HEMORRHAGING. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.…”
NHTSA complaint #10876441, 2016 · crash · 5 injury(ies)

“CPSC: 2016 CHEVY TRAVERSE : CONSUMER STATED DURING THE CAR ACCIDENT THE SEAT NELT AND SEAT BACK BROKE. *SS”
NHTSA complaint #10925869, 2016

Back Over Prevention 1

“BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.”
NHTSA complaint #11405895, 2021

Forward Collision Avoidance 1 1 crash

“2 issues: 1: Brakes did not stop car nor did the abs braking system kick in causing the car to not stop on full demand! 2 cars slammed on their brakes at a yellow light instead of going thru causing a small number kiss Was going 35mph and when braking, car didn’t fully stop and out brakes tho to the floor. Abs did not kick in. No lights on dash board. 2: The very Next morning, The traction control light came on saying service the stabilitrak, traction control. The car ins denied it was from car accident. When The traction control light comes on the dashboard, by itself) it causes the car to…”
NHTSA complaint #11596035, 2023 · crash

Fuel System 1

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH, THE VEHICLE HESITATED AND STALLED. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED ON THE SECOND ATTEMPT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LUCAS CHEVROLET (101 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401, (931) 398-5092) WHERE IT WAS DIAGNOSED THAT VAPORS BUILT UP IN THE FUEL FEED LINE AND THE FUEL PUMP NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,188.”
NHTSA complaint #11113080, 2018

Other/I Am Not Sure 1

“Car seat will not lock into rear facing mode consistently. It slides right through the lock and requires me to turn it back into the lock again. It just spins on the base and I’m worried in a crash the locking mechanism will cause his seat to fly off. I have a video showing what it does.”
NHTSA complaint #11595316, 2024

Suspension 1

“MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER”
NHTSA complaint #11398901, 2021

Traction Control System 1

“TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. WHILE DRIVING BETWEEN 35-60 MPH, THE "TRACTION CONTROL OFF" AND "ENGINE POWER REDUCED" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WEBB CHEVROLET PLAINFIELD (LOCATED AT 16140 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 556-2668) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT UNLESS THE CHECK ENGINE INDICATOR ILLUMINATED IN THEIR PRESENCE, THEY WOULD BE UNABLE TO PROVIDE A PROPER PROGNOSIS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 64,865. PARTS OF THIS DOCUME…”
NHTSA complaint #11082542, 2018

Visibility 1

“The contact owns a 2016 Chevrolet Traverse. The contact stated that while driving at approximately 60 MPH, the moonroof had fractured entirely without impact. The moonroof had not completely shattered as of yet but was at risk of doing so due to the extensive cracks. The contact took the vehicle to the dealer who stated that the moonroof glass needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.”
NHTSA complaint #11549123, 2023