Problems › Toyota › 2015 Prius
2015 Toyota Prius Problems & Owner Complaints
Age-normalised, this year draws ~13.4 complaints per year on the road — ranking 6 of 13 Toyota Prius years we track (1 = most complaints per year).
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What owners report
Service Brakes is the most-reported problem area on the 2015 Toyota Prius, cited in 88 of 161 filed complaints (55%).
Electrical System is next (27 complaints, 17%), followed by Power Train (13), Engine (8), Exterior Lighting (7).
Across all complaints, 29 report a crash, 1 report a fire, 17 report injuries, 3 report a death.
The most safety-critical cluster is Structure: 3 crash, 3 injury, 3 death report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2015 Toyota Prius, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 161.
Service Brakes 88 11 crash 6 injury
“My mom was involved in an accident in her 2015 Toyota Prius on April 19, 2022, which she advised lurched forward at a stop and when applying the brakes to stop the vehicle, she said was unresponsive, causing her to clip a vehicle and sending her vehicle into a ditch totaling her car and injuring her passenger and her. I would like to have this investigated and hold Toyota responsible. This could have been much worse and lives could have been lost. She is now without means of transportation, and she is now possibly responsible for damages to property and bodily injury because of this. Thro…”
NHTSA complaint #11462365, 2022 · crash · 2 injury(ies)
“On the morning of December 11th, 2024, the brake system warning light (ABS, yellow) illuminated on the dashboard along with the red BRAKE indicator and the yellow Vehicle Stability Control (VSC) system light. I consulted a mechanic who performed a computer diagnostic and informed me that the ABS module booster had failed. He said that will order the part to change it but meanwhile he advised me to drive more cautiously and maintain a greater distance from the vehicle ahead, allowing extra space for my car to stop due to the increased braking distance caused by the failed ABS module booster. La…”
NHTSA complaint #11630769, 2024 · crash · 1 injury(ies)
“Driving making slight turn car locked up steering wheel, brakes and gas all locked up ran in to a wall. The vehicle just failed with no prior warning.”
NHTSA complaint #11541248, 2023 · crash · 1 injury(ies)
Electrical System 27 5 crash 1 fire 2 injury
“I BACKED OUT OF A CARPORT AND PLACED MY CAR IN ACCELERATION AND IT PICKED UP SPEED AND THEN HIT A WALL AT AN APARTMENT COMPLEX.”
NHTSA complaint #11013735, 2017 · crash · 1 injury(ies)
“A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION. THE PRIUS OUT OF CONTROL VEERED SHARPLY TO THE RI…”
NHTSA complaint #10679356, 2014 · crash · 1 injury(ies)
“During routine low speed suburban driving, a fire started under the hood in the right front of the car. The smoke was first noticed by a pedestrian so I pulled over, got out of the car, and called 911. I had no prior warning of any sort. The fire completely destroyed the car. This is being investigated by Toyota. I have photos and would be happy to provide more details.”
NHTSA complaint #11420093, 2021 · fire
Unknown Or Other 15 2 crash
“WHILE DRIVING IN A PARKING LOT, THE BRAKES WERE PRESSED TO SLOW DOWN THE CAR TO TURN INTO A PARKING LANE. HOWEVER, INSTEAD OF BRAKING THE CAR ACCELERATED. THE BRAKES WERE PRESSED AGAIN, AND THE CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED, APPROXIMATELY MIDWAY DOWN THE PARKING LANE. AS A RESULT, MY MOTHER AND I WERE INVOLVED IN A MINOR CAR ACCIDENT.”
NHTSA complaint #10872601, 2016 · crash
“Clear coat and paint is peeling, especially on the roof. Toyota is not acknowledging that this happening with the 2015 Prius seaglass pearl paint.”
NHTSA complaint #11712472, 2026
“The brake booster pump and ABS actuator is beginning to fail recently. I took it to the Toyota dealership to use Customer Support Program ZJB to replace the parts, but they said my vehicle was not covered. They then quoted me $3000 to fix the issue. The brake booster pump and ABS actuator contribute to safety while driving, so why is this not recalled? We need an official recall to happen and not a simple Customer Support Program.”
NHTSA complaint #11679896, 2025
Power Train 13 4 crash 3 injury
“My mom was involved in an accident in her 2015 Toyota Prius on April 19, 2022, which she advised lurched forward at a stop and when applying the brakes to stop the vehicle, she said was unresponsive, causing her to clip a vehicle and sending her vehicle into a ditch totaling her car and injuring her passenger and her. I would like to have this investigated and hold Toyota responsible. This could have been much worse and lives could have been lost. She is now without means of transportation, and she is now possibly responsible for damages to property and bodily injury because of this. Thro…”
NHTSA complaint #11462365, 2022 · crash · 2 injury(ies)
“I ENTERED MY PARKED, STATIONARY PRIUS, PRESSED MY RIGHT FOOT ON THE BRAKE PEDAL, DISENGAGED THE PARKING BRAKE AND PRESSED THE ON/OFF BUTTON TO TURN THE CAR ON. MY FOOT REMAINED ON THE BRAKE PEDAL. THE ENGINE IMMEDIATELY RACED AND THE CAR BEGAN TO ACCELERATE AT HIGH SPEED. I STOMPED ON THE BRAKE PEDAL AND THE CAR KEPT MOVING. THE SOUND OF THE ENGINE WAS LOUD ENOUGH THAT PEOPLE IN NEARBY HOUSES HEARD IT. MY CAR WOULD NOT SLOW WITH MY EFFORTS TO BRAKE. I TRIED TO SHIFT INTO NEUTRAL AND PARK BUT THE CAR DID NOT SLOW DOWN. IT RACED ACROSS THE STREET AND PLOWED DIRECTLY INTO A NEIGHBOR'S STONE WALL.…”
NHTSA complaint #11219137, 2019 · crash · 1 injury(ies)
“THE PRIUS WAS STATIONARY, PARKED IN THE DRIVEWAY OF OUR HOUSE. MY TEENAGE DAUGHTER WAS IN THE CAR WASHING THE WINDSHIELD AND WINDOWS ON THE INSIDE AND ACCIDENTALLY BUMPED THE GEARBOX (SHIFTER). THE CAR WENT OUT OF PARK AND INTO NEUTRAL AND ROLLED BACKWARD. THE ENGINE WAS NOT ON. THE CAR QUICKLY ROLLED 20 FEET INTO A TREE AND CAUSED 6200$ DAMAGES TO THE REAR OF THE CAR. LUCKILY NO ONE WAS BEHIND THE CAR. I BELIEVE THAT THE PRIUS CAN BE ACCIDENTALLY PLACED IN NEUTRAL IF ELECTRICAL IS ON IN THE CAR (IE RADIO) AND SOMEONE HAS THEIR FOOT ON THE BRAKE AND HITS THE GEARBOX BY ACCIDENT. THERE IS…”
NHTSA complaint #11308647, 2020 · crash
Engine 8 3 crash 1 injury
“Driving making slight turn car locked up steering wheel, brakes and gas all locked up ran in to a wall. The vehicle just failed with no prior warning.”
NHTSA complaint #11541248, 2023 · crash · 1 injury(ies)
“Pulling out of a parking stall, when put vehicle in drive, the engine revved up and accelerated - vehicle crashed, the brakes did not work- there was skid marks. Floor mats are factory OEM were installed properly. I did not hit the accelerator and I am in good health and mind. I have driving for over 30 years, never had and accident nor a ticket! - A county officer was at the seen and left me with vehicle that had to be towed away. The Vehicle is a total loss. I have insurance but felt that this incident need to be reported, There is no safety recalls and the vehicle was always property maint…”
NHTSA complaint #11750516, 2026 · crash
“I was driving from Las Vegas to my home in Los Angeles. An alarming message began flashing on the dashboard telling me to pull over. The vehicle became hard to control. I somehow managed to get it off an exit. I was "lucky" enough to get it towed to a nearby Toyota dealership where I was told the inverter had failed and that that inverter and associated parts had to be replaced. On my 2015 Prius with only 50,000 miles on it. I SPECIFICALLY asked if there had been a recall on the electrical system of any 2015 Priuses, and they flatly said no. I also CALLED TOYOTA, and they also said there were…”
NHTSA complaint #11695550, 2025
Exterior Lighting 7 1 crash
“My vehicle has an ongoing issue with the headlights not being bright enough to drive at night with. I have replaced the headlights more than 5 times now over the course of a year, each time with different brands including Toyota OEM headlights. Each time, they are still not sufficiently bright enough to see with at night. This has led to 3 collisions with curbs and objects which caused damage to my vehicle, because I could not see the objects while having to drive at night. I have brought the issue up to Toyota and they said they would not do anything about it. I brought it in for service to T…”
NHTSA complaint #11595133, 2024 · crash
“The headlight bulbs keep going out. I have replaced the bulbs at least 2-3 times a year for the past few years. I have asked dealers about this and they tell me there is no recall or tsb. This is a hazard to night driving because of decreased illumination, especially in dark roads with not enough lighting. Please recall/fix this issue!!”
NHTSA complaint #11642400, 2025
“HEADLAMP HAS GONE OUT 3 TIMES, MARKER LIGHT 2 TIMES. EXISTING RECALL ON PREVIOUS YEAR PRIUS SHOULD BE EXTENDED TO 2015 MODELS”
NHTSA complaint #11416038, 2021
Vehicle Speed Control 7 6 crash 3 injury
“I ENTERED MY PARKED, STATIONARY PRIUS, PRESSED MY RIGHT FOOT ON THE BRAKE PEDAL, DISENGAGED THE PARKING BRAKE AND PRESSED THE ON/OFF BUTTON TO TURN THE CAR ON. MY FOOT REMAINED ON THE BRAKE PEDAL. THE ENGINE IMMEDIATELY RACED AND THE CAR BEGAN TO ACCELERATE AT HIGH SPEED. I STOMPED ON THE BRAKE PEDAL AND THE CAR KEPT MOVING. THE SOUND OF THE ENGINE WAS LOUD ENOUGH THAT PEOPLE IN NEARBY HOUSES HEARD IT. MY CAR WOULD NOT SLOW WITH MY EFFORTS TO BRAKE. I TRIED TO SHIFT INTO NEUTRAL AND PARK BUT THE CAR DID NOT SLOW DOWN. IT RACED ACROSS THE STREET AND PLOWED DIRECTLY INTO A NEIGHBOR'S STONE WALL.…”
NHTSA complaint #11219137, 2019 · crash · 1 injury(ies)
“I BACKED OUT OF A CARPORT AND PLACED MY CAR IN ACCELERATION AND IT PICKED UP SPEED AND THEN HIT A WALL AT AN APARTMENT COMPLEX.”
NHTSA complaint #11013735, 2017 · crash · 1 injury(ies)
“A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION. THE PRIUS OUT OF CONTROL VEERED SHARPLY TO THE RI…”
NHTSA complaint #10679356, 2014 · crash · 1 injury(ies)
Air Bags 6 6 crash 4 injury
“TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE REAR-ENDED THE CONTACT'S VEHICLE. AS RESULT THE CONTACT'S VEHICLE ROLLED OVER MULTIPLE TIMES CRASHING INTO A DITCH. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER AIR BAG DEPLOYED. THERE WAS NO WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED FRACTURES TO THE RIGHT ARM, WRIST, PELVIS, RIBS AND STERNUM AS WELL A FEW BUMPS AND BRUISES ON LOWER LEG AND CHIN. THE DRIVER SUSTAINED A CONCUSSION, MULTIPLE FACIAL FRACTURES AND…”
NHTSA complaint #11244474, 2019 · crash · 2 injury(ies)
“Driving making slight turn car locked up steering wheel, brakes and gas all locked up ran in to a wall. The vehicle just failed with no prior warning.”
NHTSA complaint #11541248, 2023 · crash · 1 injury(ies)
“THE SIDE IMPACT AIRBAGS DID NOT DEPLOY PROPERLY.”
NHTSA complaint #10837739, 2016 · crash · 1 injury(ies)
Fuel/Propulsion System 6 1 crash 2 injury
“My mom was involved in an accident in her 2015 Toyota Prius on April 19, 2022, which she advised lurched forward at a stop and when applying the brakes to stop the vehicle, she said was unresponsive, causing her to clip a vehicle and sending her vehicle into a ditch totaling her car and injuring her passenger and her. I would like to have this investigated and hold Toyota responsible. This could have been much worse and lives could have been lost. She is now without means of transportation, and she is now possibly responsible for damages to property and bodily injury because of this. Thro…”
NHTSA complaint #11462365, 2022 · crash · 2 injury(ies)
“I am having a hybrid propulsion system issue due to a part that was recalled according to this ID number for the NHTSA 17V718000 that was posted NOV 14, 2017 and my car does seem to be affected because it is facing the same issues as other cars reported from that batch. I want to make sure that I can have it serviced properly at my dealership”
NHTSA complaint #11676437, 2025
“As stated from 5 months after we bought it, and the first prius, the car won't start. No matter if parked flat, keys in or out over night, or the temp, when the break is pushed it is squishy and makes draining noise and won't start. As a dr on call i have LOST patients because I could not leave my house. i carry and use the charger daily ever since. Taken in lots. they say, "you don't drive enough..or some other bogus excuse, like don't leave keys in car, which is how priuses start and run!. the car is driven in all ways a lot. also we buy headlights and headlamps on both about every 2 months.…”
NHTSA complaint #11434322, 2021
Structure 6 3 crash 3 injury 3 death
“TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS. WHILE ANOTHER DRIVER WAS OPERATING THE VEHICLE AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. AS A RESULT, THE ROOF COLLAPSED ON THE DRIVER AND TWO PASSENGERS. THERE WERE TWO FATALITIES UPON IMPACT AND THE THIRD PASSENGER WAS AIRLIFTED TO A HOSPITAL. THE DOCTOR DIAGNOSED THAT THE THIRD PASSENGER WAS BRAIN DEAD, WHICH LED TO HER DEATH DUE TO THE ROOF COLLAPSING ON HER HEAD. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. TH…”
NHTSA complaint #10734833, 2015 · crash · 3 death(s)
“I WAS SITTING IN THE PASSENGER SEAT OF THE CAR WHILE IT WAS PARALLEL PARKED. I PRESSED THE PUSH TO START BUTTON TO TURN ON THE BATTERY SO I COULD CHARGE MY PHONE. THERE WAS NO ONE IN THE DRIVER SEAT. THE CAR TURNED COMPLETELY ON WHEN I REACHED OVER TO PRESS THE BUTTON. NOT ONLY DID THE ENGINE START, BUT WITHOUT ANYONE PRESSING ON THE BREAKS THE CAR RELEASED ITSELF FROM BEING PARKED. THE CAR STARTED ROLLING BACKWARDS INTO THE CAR PARKED BEHIND ME. I HAVE NO EXPLANATION ABOUT HOW THIS HAPPENED. I HAVE BEEN READING INTO IT AND APPARENTLY IT'S A DEFECT OF THE 2015 AND OLDER MODELS. WHEN THE CAR ST…”
NHTSA complaint #10889298, 2016 · crash
“I PULLED INTO MY DRIVEWAY TO PARK THE CAR. I PRESSED THE POWER OFF BUTTON TO TURN OFF THE CAR. THE SHIFT LEVER WAS IN THE DRIVE POSITION. THE CAR DISPLAY SAID GOODBYE BUT THE CAR DROVE FORWARD. I JAMMED ON THE BRAKE AND HIT A WAGON CAUSING $1300 DAMAGE. A CHILD OR ANIMAL COULD HAVE BEEN HIT. THE OWNER'S MANUAL STATES ON P.188 THAT IF THE HYBRID SYSTEM OF THE CAR IS TURNED OFF WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK, THE CAR WILL BE TURNED TO ACCESSORY MODE.”
NHTSA complaint #10735586, 2015 · crash
Forward Collision Avoidance 5
“Code C1391 200k miles All the warning signs for brake booster issue came up. The cost is too high and I just missed the Customer Support Program timelines because the code came up late. This needs to be a RECALL, based on how many people experience this issue consistently.”
NHTSA complaint #11740166, 2026
“In June 2025, while driving on the highway, the vehicle suddenly displayed multiple brake warning lights and warning messages, including the red brake warning light, ABS light, brake system warning light, and traction/slip indicator. At the same time, the brake pedal became stiff and braking effort increased suddenly, creating a near-crash situation because the vehicle did not slow normally. Before that incident, the vehicle had already been making abnormal brake-related noises, including a humming/pumping noise when the brake pedal was applied, and there were intermittent episodes where brak…”
NHTSA complaint #11725874, 2025
“While driving, my brakes became mushy and ineffective. Brake warning lights came on, also. It was very scary driving in rush hour traffic with little to no brakes. There was no reliability. Just keeping as much as possible space between cars, using Hazard lights &prayer.”
NHTSA complaint #11710539, 2025
Visibility/Wiper 4
“WHILE DRIVING ON THE FREEWAY, THE SUNROOF GLASS EXPLODED. FORTUNATELY, WE WERE NOT INJURED SINCE THE SUNROOF WAS CLOSED. I NOTED THAT THERE WERE MANY SIMILAR REPORTS. SURPRISED THIS WAS NOT A RECALL ACTION.”
NHTSA complaint #11193887, 2019
“I WAS ON THE INTERSTATE GOING 70 MILES AN HOUR IN THE LEFT LANE. I WANTED TO CHANGE TO THE RIGHT LANE, PUT ON MY TURN SIGNAL, CHECKED BOTH MIRRORS, AND STARTED TO PULL OVER WHEN A HORN BLEW, I DID NOT SEE A CAR IN THE RIGHT LANE AS THE PRIUS HAS A TERRIBLE BLIND SPOT. THIS HAS HAPPENED A FEW TIMES. NOT GOOD I MISSED HITTING THE VEHICLE BE MERE INCHES.”
NHTSA complaint #11056348, 2017
“TRAVELING AT HIGHWAY SPEED BETWEEN KANSAS CITY AND ST. LOUIS(55-70 MPH, HIGH WIND, 60-70 DEGREES AND RAIN, WIPERS ON CONSTANT HIGH BETWEEN ONE HOUR TO ONE AND QUARTER HOURS OF DRIVING, WIPERS STOPPED WORKING, BLADES POINTING STRAIGHT UP. CHECKED FOR OBSTRUCTION AND TRIED TO MOVE BLADE/ARMS NO CHANGE. AFTER ABOUT 15-30 MINUTES THEY STARTED WORKING AGAIN ON THERE OWN, (VERY UPSET HARD TO PINPOINT TIME). USED INTERMITTENT MOSTLY AND LOW AS LITTLE AS POSSIBLE FOR NEXT THREE HOURS OF DRIVING WITH NO PROBLEM, (SWITCHED TO HIGH WIPERS ONCE OR TWICE FOR LESS THAN 30 SECONDS EACH TIME). REAR WASHER/WI…”
NHTSA complaint #10983255, 2017
Hybrid Propulsion System 3
“The contact owns a 2015 Toyota Prius. The contact stated while attempting to start the vehicle, there were several unknown warning lights illuminated. Additionally, the Hybrid System failure message was displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter to be replaced. The vehicle was not repaired but was pending the repair. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System) however, the Vin was not included. The…”
NHTSA complaint #11424551, 2021
“The contact owns a 2015 Toyota Prius. The contact stated that while driving at 15 MPH, the vehicle began to die as the "check hybrid system, stop the vehicle in a safe place" warning message illuminated on the instrument panel. The contact was able to barely pull off to the side and called the police for assistance. The police were able to move the vehicle to the side of the road and a tow truck was called for assistance. A police report was filed. The vehicle was initially towed to a gas station but the contact then had the vehicle towed to a dealer. While there, she discovered NHTSA Campaig…”
NHTSA complaint #11421858, 2021
“The contact owns a 2015 Toyota Prius. The contact stated while driving at various speeds, the brake, check engine, and ABS warning lights illuminated. The "Check Hybrid System - Stop Vehicle in A Safe Place" messages were displayed. The vehicle was taken to an unknown dealer where an unknown repair was completed; however, the failure recurred while driving. Additionally, the contact stated that while driving 25-45 MPH, the vehicle stalled. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who informed the contact that they could not dupli…”
NHTSA complaint #11468417, 2016
Seats 3 2 crash 3 injury
“The contact owns a 2015 Toyota Prius. The contact stated that while driving and coming to a complete stop, the vehicle was rear-ended by another vehicle driving approximately 35-45 MPH. The contact stated that upon impact, the front driver's seat unexpectedly reclined and struck the rear passenger’s seat. The contact was concerned about the movement of the seat and stated that an occupant seated directly behind the driver's seat could have been injured. The rear bumper, trunk, and rear body structure sustained damage from the crash. The contact stated that the force of the impact caused the r…”
NHTSA complaint #11744174, 2026 · crash · 2 injury(ies)
“I was rear-ended by a truck in my prius and my seat laid back on impact. I'm unaware if that was an intended thing or not but it potentially could have injured my neck. My car is currently in a storage lot awaiting the adjustor's inspection so it is available for inspection if needed. No warning lights were available and it hasn't been recreated by the dealer”
NHTSA complaint #11753382, 2026 · crash · 1 injury(ies)
“THE SEATS DO NOT ADJUST TO THE DRIVER'S HEIGHT MAKING VIEW OF THE FRONT VERY DIFFICULT”
NHTSA complaint #10946437, 2015
Steering 3 3 crash 1 injury
“A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION. THE PRIUS OUT OF CONTROL VEERED SHARPLY TO THE RI…”
NHTSA complaint #10679356, 2014 · crash · 1 injury(ies)
“I WAS DRIVING DOWN THE ROAD AND THE TIRE BLEW OUT CAUSING ME TO HIT THE CENTER DIVIDER ON THE 101 ON THE DRIVER SIDE FRONT TIRE WHICH CAUSED THE CARS ASS END TO ALSO GET SCUFFED UP AS WILL”
NHTSA complaint #11048843, 2016 · crash
“I WAS INCHING INTO A GROCERY STORE PARKING SPOT IN MY NEW, PERFECTLY MAINTAINED 2015 TOYOTA PRIUS WHEN I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE SHOT FORWARD AND IN A SECOND HAD CRASHED OVER A CEMENT CURB, THROUGH A FLOWER BED, AND WAS STOPPED - DESPITE MY DESPERATELY JAMMING THE BRAKE - ONLY BY SMASHING INTO A BRICK WALL. THE SUSPENSION AND STEERING ON THE CAR IS NOW SEVERELY DAMAGED, AND THE CAR CANNOT BE DRIVEN. I AM HORRIFIED: I COULD HAVE BEEN SERIOUSLY INJURED AND WORSE, HIT/HURT ANOTHER PERSON (OR AT THE VERY LEAST SEVERELY DAMAGED PROPERTY). WHAT IF I HAD CHOSEN A PARKING SPOT…”
NHTSA complaint #10745911, 2015 · crash
Suspension 3 3 crash 1 injury
“I BACKED OUT OF A CARPORT AND PLACED MY CAR IN ACCELERATION AND IT PICKED UP SPEED AND THEN HIT A WALL AT AN APARTMENT COMPLEX.”
NHTSA complaint #11013735, 2017 · crash · 1 injury(ies)
“I WAS DRIVING DOWN THE ROAD AND THE TIRE BLEW OUT CAUSING ME TO HIT THE CENTER DIVIDER ON THE 101 ON THE DRIVER SIDE FRONT TIRE WHICH CAUSED THE CARS ASS END TO ALSO GET SCUFFED UP AS WILL”
NHTSA complaint #11048843, 2016 · crash
“I WAS INCHING INTO A GROCERY STORE PARKING SPOT IN MY NEW, PERFECTLY MAINTAINED 2015 TOYOTA PRIUS WHEN I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE SHOT FORWARD AND IN A SECOND HAD CRASHED OVER A CEMENT CURB, THROUGH A FLOWER BED, AND WAS STOPPED - DESPITE MY DESPERATELY JAMMING THE BRAKE - ONLY BY SMASHING INTO A BRICK WALL. THE SUSPENSION AND STEERING ON THE CAR IS NOW SEVERELY DAMAGED, AND THE CAR CANNOT BE DRIVEN. I AM HORRIFIED: I COULD HAVE BEEN SERIOUSLY INJURED AND WORSE, HIT/HURT ANOTHER PERSON (OR AT THE VERY LEAST SEVERELY DAMAGED PROPERTY). WHAT IF I HAD CHOSEN A PARKING SPOT…”
NHTSA complaint #10745911, 2015 · crash
Seat Belts 2 2 crash 2 injury
“TL* THE CONTACT OWNED A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE REAR-ENDED THE CONTACT'S VEHICLE. AS RESULT THE CONTACT'S VEHICLE ROLLED OVER MULTIPLE TIMES CRASHING INTO A DITCH. THE CONTACT STATED THAT ONLY THE FRONT PASSENGER AIR BAG DEPLOYED. THERE WAS NO WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED. THE FRONT SEAT PASSENGER SUSTAINED FRACTURES TO THE RIGHT ARM, WRIST, PELVIS, RIBS AND STERNUM AS WELL A FEW BUMPS AND BRUISES ON LOWER LEG AND CHIN. THE DRIVER SUSTAINED A CONCUSSION, MULTIPLE FACIAL FRACTURES AND…”
NHTSA complaint #11244474, 2019 · crash · 2 injury(ies)
“2015 PRIUS 4 AFTER REAR END COLLISION NOTED PASSENGER AIRBAG 'OFF'- PASSENGER SEATBELT ICON BLINKS - AIRBAG ICON ON DASH LIT CONTINUOUSLY. VEHICLE WAS HIT FROM BEHIND WHEN IN PROCESS OF STOPPING (BREAKING BUT STILL IN MOTION 90 - 50 FT FROM TURN) WAITING FOR LEFT TURN THROUGH ONCOMING TRAFFIC ONTO SIDE ROAD FROM HIGHWAY. BODY SHOP ATTEMPTED TO CLEAR WITH DIAGNOSTIC COMPUTER INTERFACE BUT UNSUCCESSFUL. BODY SHOP SHRUGGED IT OFF FORCING US TO DEAL WITH MFG FOR REPAIRS.”
NHTSA complaint #10899387, 2016 · crash
Tires 2
“DRIVING ON THE FREEWAY HOME HEARD A STRANGE NOISE, PULLED OVER TO CHECK AND THOUGHT I HAD BLOWN A TIRE SOMEHOW. WHEN CLOSELY INSPECTING TIRE TREADING THE CENTER OF THE TIRE COMPLETELY CAME OFF IN A PERFECT CIRCLE WHEN DRIVING. TOOK TIRE TO COSTCO WHERE TIRES WERE PURCHASED LESS THAN A YEAR A AGO (8/24/18) WAS INFORMED ITS A MANUFACTURER'S DEFECT. HAD TO PAY FOR A NEW TIRE. IT WAS ALSO DISCOVERED THAT PASSENGER BACK TIRE HAD A WHOLE IN IT WHICH WAS MISSED WHEN I TOOK CAR IN FOR TIRE INSPECTION.”
NHTSA complaint #11241659, 2019
“NEWS TIRES WHERE BAD WITHIN 9 MONTHS-BOUGHT AT COSTCO -ONE TIRE HAD A NAIL AND WENT FLAT VERY FAST- -HAD REPAIRED-ONE KEPT GETTING FLAT OTHER EXPLODED ON FREEWAY AND CAUSED DAMAGE -BOTH FLAT AND RIPPED TIRE HAPPENED SUDDENLY. COSTCO HAS REPLACED THE TIRES ALL 4 -BUT WILL NOT PAY DAMAGE TO CAR FROM EXPLOSION SUDDEN FLAT AND IN SHREDS . WE FELL THEY SOLD BAD TIRES AND THESE TIRES ARE A SAFETY HAZARD.”
NHTSA complaint #11115358, 2018
Wheels 2 1 crash
“I WAS DRIVING DOWN THE ROAD AND THE TIRE BLEW OUT CAUSING ME TO HIT THE CENTER DIVIDER ON THE 101 ON THE DRIVER SIDE FRONT TIRE WHICH CAUSED THE CARS ASS END TO ALSO GET SCUFFED UP AS WILL”
NHTSA complaint #11048843, 2016 · crash
“TAKATA RECALL I HAVE HAD MY CAR FOR OVER 1 YR. I NOTICED THAT THE DRIVER'S SIDE FRONT TIRE GOES FLAT FASTER THAN THE REST. ONE DAY WHEN I WAS MAKING A U-TURN THERE WAS A NOISE AND I COULD FEEL THE CAR SHAKE. I CANNOT TO THIS DAY MAKE A QUICK LEFT U-TURN. THIS LOUD NOISE HAS CAUSED ME TO PARK AND CHECK ON THE CAR ITSELF. MY SISTER WAS IN THE CAR WHEN IT HAPPENED ONE DAY. SHE CAN ATTEST TO THE NOISE. I TOOK THE CAR TO THE DEALERSHIP HERE AT HILLTOP AND THEY DROVE THE CAR AND DIAGNOSED IT AS FINE. IT IS NOT FINE.”
NHTSA complaint #11240756, 1979
Back Over Prevention 1 1 crash
Electronic Stability Control (Esc) 1
“NOTED RECALL ON THE NEWS FOR ELECTRICAL SYSTEM FOR 2015 TO 2018”
NHTSA complaint #11124500, 2018
Visibility 1
“TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE WINDSHIELD WAS DISTORTED AND MADE VISIBILITY DIFFICULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DISTORTION WAS CONFIRMED; HOWEVER, A TECHNICIAN FROM THE MANUFACTURER STATED THAT THE WINDSHIELD WAS NORMAL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS; HOWEVER, ALL REPLACEMENT PARTS WERE DISTORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDAT…”
NHTSA complaint #10898019, 2016
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2015 Toyota Prius draws about 13.4 complaints per year on the road, ranking 6 of 13 among the Toyota Prius model years we have ingested (1 = most complaints per year on road).
Before you buy this Toyota Prius
Don't buy on the strength of a problems page alone. Check the exact VIN of the car you're looking at. The open recalls are free, and the full $19 safety report pulls every complaint, safety rating and a downloadable PDF for that one vehicle.
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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.