2015 Toyota 4Runner Problems & Owner Complaints

Air Bags 17 7 crash 7 injury

“My 4 runner was hit on the passenger side while crossing a intersection. The truck that hit my 4 runner was going at least 40 miles per hr and was a heavy duty pickup truck. On impact the airbags did NOT deploy but the 4 runner went haywire.”
NHTSA complaint #11515049, 2023 · crash · 2 injury(ies)

“I was just in my second front end collision and for the second time, my front airbags did not deploy. The first instance, I hit a deer head on going 75 mph on the interstate. Last week, I T-bone F150 at 35mph - hard enough to make that truck spin around - and had injuries to my head, knee, and hand, and yet the airbag did not deploy once again. In both cases, my car sustained over $10,000 and damage to the front end.”
NHTSA complaint #11582973, 2024 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER SR5. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP ON A RED TRAFFIC LIGHT, CAUSING THE CONTACT TO IMPACT THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK, SHOULD AND BACK INJURIES. THE CONTACT DID SEEK MEDICAL ATTENTION AS WELL AS WAS SOUGHT PHYSICAL AND CHIROPRACTIC THERAPY. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED BUT WAS UNAWARE IF ANYONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP TO HAVE REPAIRS COMPLETED. THE CONTACT CALLED LOCAL DEALER NORTHTOWN TOYOTA…”
NHTSA complaint #11315637, 2019 · crash · 1 injury(ies)

Unknown Or Other 14 3 crash 2 injury

“MY HUSBAND PARKED THE CAR ON A HILL IN FRONT OF A GAS STATION AND I STAYED IN THE CAR SITTING ON THE PASSENGER SEAT AND IT JUST ROLLED DOWN THE HILL, CAUSED AN ACCIDENT TO A PARKED CAR GETTING GAS, I JUMPED OUT OF THE CAR AS IT ROLLED TOWARDS A GAS PUMP , SLAMMED ON TO PUMP GUARD. THANKFULLY NO ONE WAS HURT BUT ME WHEN I JUMPED OUT OF THE CAR.POLICE REPORT FILED”
NHTSA complaint #11194428, 2019 · crash · 1 injury(ies)

“NOT SURE. WIFE WAS DRIVING 2015 4RUNNER INTO PARKING LOT AT LOW SPEED AND IT JUMPED A TREE. NOT AT ALL SAYING IT IS A TOYOTA ISSUE - JUST TO BE ON SAFE SIDE REPORTING. AIR BAGS DID NOT DEPLOY. UNDERSTANDING IS IT JUST ENDED UP THERE WHEN SHE WAS PARKING. EPIC PHOTO - ALL THE SAME - WORTH DOCUMENTING. SHE ADVISED SHE WAS STOPPED OR JUST STOPPED PRIOR TO THE TREE-CLIMB. PAX SIDE WAS DAUGHTER AND TAKING HER IN FOR MEDICAL TODAY DUE TO COMPLAINTS OF PAIN AND WEAKNESS. POLICE CAME BUT DID NOT ISSUE REPORT.”
NHTSA complaint #11067365, 2018 · crash · 1 injury(ies)

“1ST INCIDENT - REVERSING INTO THE DRIVEWAY AT HOME, WANTED TO PULL UP SOME SO CHANGE THE GEAR TO DRIVE AND THE CAR CONTINUED TO REVERSE BACKWARDS FOR A COUPLE OF FEET. LUCKILY I WAS ABLE TO HIT THE BRAKES AND STOP THE CAR AND IT EVENTUALLY STARTED DRIVING FORWARD. NO CRASH OCCURRED THIS TIME 2ND INCIDENT - 495 MILES ON THE CAR ON 3/21/15 REVERSING INTO THE DRIVEWAY AT HOME, WANTED TO PULL UP SOME TO STRAIGHTEN OUT THE CAR SO CHANGED THE GEAR TO DRIVE AND THE CAR CONTINUED TO REVERSE BACKWARDS AT LEAST 3-4 FEET AND CRASHED INTO THE HOUSE. CAUSED DAMAGE TO THE CAR AND HOUSE. LUCKILY NO ONE WA…”
NHTSA complaint #10700869, 2015 · crash

Electrical System 13

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT HE WAS UNABLE TO LOCK AND UNLOCK THE PASSENGER'S SIDE DOOR. THE CONTACT CONTACTED KERRY TOYOTA SERVICE FLORENCE (6050 HOPEFUL CHURCH RD, FLORENCE, KY 41042; (859) 371-1518) AND THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE PASSENGER'S SIDE LOCK ACTUATOR. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.”
NHTSA complaint #11362165, 2020

“MULTIPLE TIMES NOW WHILE DRIVING UNDER NORMAL CONDITIONS WE HAVE EXPERIENCED THE INSTRUMENT PANEL GOING ROGUE. ABS, VSC, GAS, CHECK ENGINE, ALL LIGHTS WILL RANDOMLY COME ON. THE SCARY PART IS THIS MOST RECENT TIME IT JUMPED THE SPEEDOMETER WAY UP AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED!”
NHTSA complaint #11323013, 2020

“THE LOCK ACTUATOR MOTORS ON 4 OUT OF 5 DOORS HAVE STOPPED WORKING. ONLY THE DRIVERS AND REAR DOOR HAVE EXTERIOR KEY ENTRY, THIS DRAMATICALLY INHIBITS THE ACCESS TO THE BACK AND FRONT PASSENGER SEATS IN THE EVENT OF AN EMERGENCY.”
NHTSA complaint #11309123, 2019

Suspension 10

“Front Coil Spring Cracking (TRD Pro Models) I observed cracking of the front coil spring, a design defect in the spring's termination and how it sits on the top hat and bottom perch. This can lead to a sudden loss of control and a crash. Furthermore, pieces of the broken spring coil can fly out underneath the vehicle and cause serious injury to person and/or damage property, when vehicle is driven at highway speeds.”
NHTSA complaint #11666476, 2025

“'The "KDSS" (kinetic dynamic suspension system) valve located on the frame under the driver's door had corroded to the point where the oil in the system had begun to leak out. The warning light did come on the dashboard days prior to the leak. Vehicle was taken to a Toyota dealership, where they assessed there was low pressure in the system. The service advisor advised that if the system loses all the fluid, the suspension and handling may be affected when steering or braking at high speeds or when making sharp turns.”
NHTSA complaint #11465154, 2022

“This is our third Toyota 4Runner with the "X-REAS Sport Enhancement Suspension System". There has been some type of failure of this system on all 3 of the 4Runners we have owned. The latest problem with this suspension system on our 2015 4Runner was discovered during a Toyota dealership service appointment at 42,091 miles. It was recommended the full X-REAS system, front and rear shocks with lines and actuators be completely replaced since both front shocks are leaking fluid at a cost of $4,000. Since this is our third 4Runner with this suspension and related problems it is our fear that t…”
NHTSA complaint #11442519, 2021

Fuel/Propulsion System 8

“Drove the car on empty tank and I had issues the following day after I refilled $60 gas.Car stalling/ hard to turn on, doesn’t stay on.”
NHTSA complaint #11688562, 2025

“Toyota 4 runner had a recall for the fuel pump. I have been having starting issues with it ever since. The power is good and the starter tries to turn the vehicle over. But the vehicle won't start. I have taken it to multiple locations for service through out the chicago land area. Also once the vehicle finally does start. The R.P.M.s will suddenly increase and decrease to the point that the vehicle turns off while in drive. I can provide print outs when the vehicle gets fixed, if ever. I purchased the vehicle as CPO.”
NHTSA complaint #11434690, 2021

“THE FUEL PUMP FAILED DURING DRIVING WHICH WAS DESCRIBED IN A RECALL BUT TOYOTA WILL NOT FIX OR REIMBURSE THE REPAIR”
NHTSA complaint #11363259, 2020

Steering 8

“All of a sudden it was so difficult to steer I ended up off my driveway and almost took out my chain link fence. Two hands on left side of the steering wheel and yanked with all my strength. Then across my drive to the left. If this had happened turning onto a highway someone could have been killed.”
NHTSA complaint #11573296, 2024

“Steering shudder at 58-70 MPH has become almost unbearable. No warning lights whatsoever - ever! Vehicle has had this issue since 30K miles (110K currently) and Toyota always is "unable to replicate the issue" or tells people this is common on the 4 Runners and Tacoma's. I won't go to dealers anymore since Toyota knows it's a problem and they direct the dealers not to report to keep the issue cluster diluted. Any visible wheel shake, no matter what speed should not be considered "common". Just replaced all 4 tires with Pirelli Scorpions, did the recommended Toyota road force balance and ha…”
NHTSA complaint #11506610, 2023

“Steering wheel shake and vibration at approximately 55-65mph. Alignment and multiple wheel balancing appointments have not fixed this problem.”
NHTSA complaint #11445060, 2021

Structure 8 1 injury

“I WAS LOADING ITEMS INTO THE REAR CARGO AREA OF MY 2015 4RUNNER WHICH WAS PARKED IN A PARKING LOT WHEN THE STRUTS SUPPORTING THE REAR HATCH DOOR SUDDENLY FAILED CAUSING THE HEAVY DOOR TO COME CRASHING DOWN ON MY HEAD AND NECK, KNOCKING ME TO THE GROUND WITH THANKFULLY MINOR INJURY TO MY HEAD AND NECK.”
NHTSA complaint #11104323, 2018 · 1 injury(ies)

“Noticed the frame on the passenger side of the vehicle is rusting and I’m concerned about a safety issue. I know there was a rust-related class action on earlier model Toyota’s. The rust is most prevalent on the solder joints, which has me concerned about driving safety.”
NHTSA complaint #11468597, 2022

“BOTH THE DRIVER SIDE DOOR AND PASSENGER SIDE DOOR DO NOT OPEN WHEN WHEN REMOTELY ACTIVATED. THEY ALSO CANNOT BE LOCKED REMOTELY. I HAVE NO WAY OF OPENING THE PASSENGER SIDE DOOR FROM THE OUTSIDE. BOTH DOORS HAVE TO BE MANUALLY OPENED. THE DRIVER SIDE CAN BE OPENED BY THE KEY, BUT THE PASSENGER SIDE NEEDS TO BE OPENED INSIDE THE PASSENGER DOOR.. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MY WIFE TAKES THE CAR. IT IS DANGEROUS THAT SHE CANNOT ENTER THE CAR IN A TIMELY MANNER OR EVEN LOCK THE CAR.”
NHTSA complaint #11310669, 2018

Vehicle Speed Control 8 2 crash 1 injury

“NOT SURE. WIFE WAS DRIVING 2015 4RUNNER INTO PARKING LOT AT LOW SPEED AND IT JUMPED A TREE. NOT AT ALL SAYING IT IS A TOYOTA ISSUE - JUST TO BE ON SAFE SIDE REPORTING. AIR BAGS DID NOT DEPLOY. UNDERSTANDING IS IT JUST ENDED UP THERE WHEN SHE WAS PARKING. EPIC PHOTO - ALL THE SAME - WORTH DOCUMENTING. SHE ADVISED SHE WAS STOPPED OR JUST STOPPED PRIOR TO THE TREE-CLIMB. PAX SIDE WAS DAUGHTER AND TAKING HER IN FOR MEDICAL TODAY DUE TO COMPLAINTS OF PAIN AND WEAKNESS. POLICE CAME BUT DID NOT ISSUE REPORT.”
NHTSA complaint #11067365, 2018 · crash · 1 injury(ies)

“MY FIANCE WAS DRIVING OUR DAUGHTER TO PRESCHOOL. SHE WAS PULLING INTO A PARKING SPACE TO HER RIGHT. SHE STOPPED FOR SOME PEDESTRIANS RIGHT BEFORE PULLING IN. TOOK HER FOOT OFF THE BRAKE AND THE CAR SUDDENLY ACCELERATED INTO THE FENCE IN FRONT OF THE PARKING SPACE. *TR”
NHTSA complaint #10689381, 2015 · crash

“I CAME HOME FROM WORK AND REVERSED MY 4RUNNER INTO MY GARAGE AS I NORMALLY DO. THE NEXT MORNING, MY 4RUNNER STARTS AND THE ENGINE SOUNDS NORMAL BUT IT WON'T MOVE WHEN I SHIFT THE GEAR FROM PARK TO DRIVE. I STEPPED ON THE GAS WHILE LEAVING THE GEAR IN DRIVE, THE RPM MOVES BUT THE 4RUNNER STAYED IN THE SAME SPOT. *TR”
NHTSA complaint #11324494, 2020

Engine 7 1 crash 1 injury

“MY HUSBAND PARKED THE CAR ON A HILL IN FRONT OF A GAS STATION AND I STAYED IN THE CAR SITTING ON THE PASSENGER SEAT AND IT JUST ROLLED DOWN THE HILL, CAUSED AN ACCIDENT TO A PARKED CAR GETTING GAS, I JUMPED OUT OF THE CAR AS IT ROLLED TOWARDS A GAS PUMP , SLAMMED ON TO PUMP GUARD. THANKFULLY NO ONE WAS HURT BUT ME WHEN I JUMPED OUT OF THE CAR.POLICE REPORT FILED”
NHTSA complaint #11194428, 2019 · crash · 1 injury(ies)

“My transmission went off with no warnings and my vehicle has been serviced at the Toyota dealer since I bought it and they never mentioned to me there was an issue with my transmission which is very odd. So I was wondering is this is normal or if there others owners with the same problem. Now I don’t have a vehicle because the transmission is in back order and I can’t even get a rental car because it wasn’t an accident or a recall. So I would like for you to look into this issue for this Toyota model.”
NHTSA complaint #11660130, 2025

“THE 4RUNNER HESITATES AT 40MPH AND 60MPH WHEN TRYING TO COAST/MAINTAIN SPEED WITH SLIGHT PRESSURE ON THE GAS PEDAL. AT OTHER SPEEDS OR WHILE ACCELERATING AT 40/60MPH THERE IS NO HESITATION. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID THEY CAN'T REPLICATE THE PROBLEM. IT IS STILL HAPPENING THOUGH.”
NHTSA complaint #11316218, 2020

Power Train 4 1 crash 1 injury

“MY HUSBAND PARKED THE CAR ON A HILL IN FRONT OF A GAS STATION AND I STAYED IN THE CAR SITTING ON THE PASSENGER SEAT AND IT JUST ROLLED DOWN THE HILL, CAUSED AN ACCIDENT TO A PARKED CAR GETTING GAS, I JUMPED OUT OF THE CAR AS IT ROLLED TOWARDS A GAS PUMP , SLAMMED ON TO PUMP GUARD. THANKFULLY NO ONE WAS HURT BUT ME WHEN I JUMPED OUT OF THE CAR.POLICE REPORT FILED”
NHTSA complaint #11194428, 2019 · crash · 1 injury(ies)

“I CAME HOME FROM WORK AND REVERSED MY 4RUNNER INTO MY GARAGE AS I NORMALLY DO. THE NEXT MORNING, MY 4RUNNER STARTS AND THE ENGINE SOUNDS NORMAL BUT IT WON'T MOVE WHEN I SHIFT THE GEAR FROM PARK TO DRIVE. I STEPPED ON THE GAS WHILE LEAVING THE GEAR IN DRIVE, THE RPM MOVES BUT THE 4RUNNER STAYED IN THE SAME SPOT. *TR”
NHTSA complaint #11324494, 2020

“FOUND WATER IN THE ADD ACTUATOR. 4RUNNER WAS 2K MILES OUT OF WARRANTY WHEN THE ISSUE CAME UP. 4WD INDICATOR LIGHT WOULD BLINK ENDLESSLY. COULD NOT MAKE IT UP THE MUDDY ROAD TO MY HOUSE BECAUSE THE 4WD WOULD NOT ENGAGE. I WAS UNABLE TO USE ANY OF THE 4WD FUNCTIONS. SOME DAYS IT WOULD TURN OFF TRACTION CONTROL AND THE ABS LIGHT WOULD COME ON. I TOOK IT TO 2 TOYOTA DEALERSHIPS BOTH WANTED 360$ JUST TO LOOK AT IT AND THERE WAS NO GUARANTEE THEY COULD GIVE IT BACK TO ME. I REFUSED BEING THAT THEY WANTED TO REMOVE THE MAIN COMPUTER AND MASTER BRAKE CYLINDER. IN THE END I DUG INTO IT MYSELF AND…”
NHTSA complaint #11164425, 2018

Service Brakes 4

“AT 20,202 THE SUV'S STEERING WHEEL WOULD SHAKE WHEN BRAKES WERE APPLIED. THE DEALER NOTED THAT THE ROTORS WERE WARPED, GLAZED AND HAD HEAT SPOTS. VEHICLE QUALIFIED FOR REPLACEMENT BRAKES UNDER WARRANTY, REPLACED BRAKE PADS AND ROTORS FRONT ONLY. SINCE REPAIR, THE FRONT WHEEL STARTED TO SHAKE AGAIN - DEALER SAID TO GET NEW TIRES TO SOLVE PROBLEM. GOT NEW TIRES AT ~47,000. PROBLEM STILL EXISTED, AND TOOK TO DEALER FOR REGULAR SERVICE AND TO ADDRESS BRAKE PULSATION WHEN APPLYING PEDAL. THE DEALER, NORTHRIDGE TOYOTA, DECLARED THAT "THE PULSATION IS A WEAR OR DRIVING PATTERN ISSUE" REFUSING TO…”
NHTSA complaint #11163297, 2018

“WHILE BRAKING AGGRESSIVELY ON A DRY STREET IN A STRAIGHT LINE, THE ABS SYSTEM KICKED IN FOR A BRIEF SECOND AND THEN IT RELEASED THE BRAKES ALL TOGETHER - RESULTING IN COMPLETE LOSS OF ALL BRAKING CAPABILITY. BRAKING CAPABILITY WAS RESTORED AFTER THE PEDALS WAS RELEASED ALL TOGETHER AND RE APPLIED. THIS HAPPENED TWICE OVER THE PAST 6 MONTHS. ON 2017/10/13 I TOOK THE VEHICLE IN FOR A COMPREHENSIVE INSPECTION OF THE BRAKING SYSTEM BY A TOYOTA AUTHORIZED DEALER BUT THEY HAD NOT IDENTIFIED ANY FAULTS AND CLAIM THE SYSTEM IS OPERATING AS EXPECTED.”
NHTSA complaint #11033358, 2017

“BRAKES ARE NOT ADEQUATE FOR MODEL. ROTORS WARP AROUND 15K AND KEEP WARPING WHEN REPLACED OR RESURFACED. BRAKING IS NOT SOLID, IS SLOW, AND STEERING WHEEL SHAKE RESULTS WHEN WARPING OCCURS. BRAKES DO NOT ADEQUATELY GRAB. BRAKES ALSO ARE SLOW TO REACT WITH ABS ON CORNERS, MAKE SOUNDS AND BRAKES ARE SUBSTANDARD FOR MODEL. ALL OF THIS HAS HAPPENED UNDER AT 15K AND 23K IN MY CAR. DEALER SAID IT''S A KNOWN ISSUE AND TELLS PEOPLE TO DOWNSHIFT (IN AN AUTOMATIC!) INSTEAD OF BRAKE. MANY COMPLAINTS IN INTERNET FORMULA REGARDING THE SAME. PEOPLE COULD GET SERIOUSLY HURT WITH THESE ISSUES. NEEDS T…”
NHTSA complaint #11002330, 2017

Electronic Stability Control (Esc) 3

“MULTIPLE TIMES NOW WHILE DRIVING UNDER NORMAL CONDITIONS WE HAVE EXPERIENCED THE INSTRUMENT PANEL GOING ROGUE. ABS, VSC, GAS, CHECK ENGINE, ALL LIGHTS WILL RANDOMLY COME ON. THE SCARY PART IS THIS MOST RECENT TIME IT JUMPED THE SPEEDOMETER WAY UP AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED!”
NHTSA complaint #11323013, 2020

“I HAVE A 2015 4RUNNER (VIN: [XXX]) I PURCHASED BRAND NEW. IT CURRENTLY HAS LESS THAN 50K MILES ON IT. A FEW WEEKS AGO IT STARTED PERIODICALLY GOING INTO ?LIMP? MODE WHILE DRIVING AT HIGHWAY SPEEDS. MY TWO TODDLERS WERE IN THE VEHICLE THE FIRST TIME THIS HAPPENED; I ALMOST LOST CONTROL SINCE THE ?TRACTIONAL CONTROL? DISABLED CONCURRENTLY. I TOOK THE VEHICLE TO MULTIPLE MECHANICS WHO CONFIRMED THE DIAGNOSTIC CODE P2445 (SECONDARY AIR INJECTION PUMP). I WAS SHOCKED TO HEAR THIS BECAUSE THE VEHICLE IS RELATIVELY NEW AND EXCEPTIONALLY WELL MAINTAINED. I LOOKED ONLINE AND THE FAILURE OF THIS COMPONE…”
NHTSA complaint #11102411, 2018

“I HAD 20,000 MILES AND BOUGHT THE VEICHLE BRAND NEW AND WENT TO LEAVE WORK AND MY VEICHLE WAS STRUGGLING TO STAY GOING AND MY CHECK ENGINE LIGHT WAS FLASHINING. WHEN I'D GO TO REVERSE THE VEHICLE WOULD STRUGGLE AND ACT LIKE IT WAS GOING TO DIE. I HAD TO GO 20MPH ON THE SIDE ROADS ABOUT 15 MILES TO THE DEALER. THE RPM SHOULDN'T SHIFT. IT WAS CAUSED BY A MOUSE I GUESS? SINCE THEY USE SOY BASE AND SEE THIS A LOT. SO FUSTRATING WHEN YOU PAY $38,000 FOR A VEICHLE. I'D MUCH RATHER DRIVE MY OLDER 2010 HONDA THAT NEVER HAD AN ISSUE WITH SO CALLED A MOUSE. THEY OF COURSE WOULDN'T COVER IT. TO TOP IT OF…”
NHTSA complaint #10954958, 2017

Fuel System 2

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE FUEL PUMP ASSEMBLY WAS REPAIRED ON JULY 9TH. *TR”
NHTSA complaint #11328869, 2020

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB”
NHTSA complaint #11329013, 2020

Seats 2

“THE FRONT DRIVER SEAT PLASTIC SKIRTING CLIPS BROKE CAUSING THE SEAT SKIRTING TO TWIST UPWARD AGAINST THE DRIVERS LEG. SEEMS LIKE A DESIGN FLAW WHERE THE POWER SEAT WILL MOVE MORE THAN THE PLASTIC CLIPS CAN HANDLE RESULTING IN WEAR THEN BROKEN CLIPS. TOYOTA OF SAN LUIS OBISPO, CA REPLACED THE SKIRTING WHILE THE VEHICLE WHILE WAS UNDER WARRANTY. ONE MONTH LATER THE CLIPS BROKE AGAIN. TOYOTA OF SAN LUIS OBISPO, CA TOLD ME THERE WAS NO FIX FOR THIS AND IT WOULD JUST CONTINUE TO HAPPEN AND A SECOND REPLACEMENT WOULD NOT BE APPROVED.”
NHTSA complaint #11355047, 2016

“REAR SEAT COVER HAS REPEATEDLY COME LOOSE. HAS BEEN RETURNED TO THE DEALER FOUR TIMES FOR REPAIR BUT THEY HAVE BEEN UNABLE TO FIX / RESOLVE THIS ISSUE. SEAT COVER IS MADE OF THE "SOFT TEX" SIMULATED LEATHER AND HELD IN PLACE WITH J HOOKS. LAST SERVICE WAS ON 6/13/16 INVOICE TOCS486186 - FRANK TOYOTA, NATIONAL CITY, CA”
NHTSA complaint #10874220, 2016

Visibility 2

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING 60 MPH, AN EXPLOSIVE NOISE WAS HEARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT CALLED JIM HUDSON TOYOTA AT (803) 407-5678 (LOCATED AT 970 COLUMBIANA DR, IRMO, SC 29063) AND WAS INFORMED TO CALL HER INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIM…”
NHTSA complaint #11162233, 2018

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT A ROCK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. UPDATED 09/10/15*LJ UPDATED 11/09/2017*CN”
NHTSA complaint #10733225, 2015

Exterior Lighting 1

“THE 4RUNNER'S ELECTRICAL SYSTEM SHUTS DOWN COMPLETELY WHILE DRIVING; AS IF SOMEONE WAS SUDDENTLY TURNED THE CAR OFF WHILE DRIVING THEN TURNED IT BACK ON. ALL DASH LIGHTS, INSTRUMENTATION, HEADLIGHTS, RADIO, ETC... SHUT DOWN AND THEN IT RESTARTS AUTOMATICALLY SHORTLY THEREAFTER. THIS HAPPENS MULTIPLE TIMES DAILY. IT OCCURS BOTH WHILE THE CAR IS IN PARK OR REVERSE OR DRIVING USUALLY BELOW 555MPH SINCE MUCH OF MY COMMUTE IS CITY VS. HIGHWAY. IT STARTED WITH THE RADIO HEAD UNIT ONLY THEN THE ISSUE HAS PROGRESSED TO THE ENTIRE ELECTRICAL SYSTEM. THIS SHOULD BE INVESTIGATED AS THIS IS A MAJOR S…”
NHTSA complaint #11173532, 2018

Latches/Locks/Linkages 1

“The door lock actuators have failed on both the driver side and passenger side front doors. Unfortunately this is a know issue across this model along with others and can be found in several forums. The problem is that the actuator gets stuck and at one point I was locked inside my car and once I was locked outside my car. If there was an emergency it could put mine and others safety at risk if the lock fails. The vehicle was inspected by Toyota who stated the actuators need to be replaced at $805 a piece and will not fix it themselves even though it is a known problem. This happened within th…”
NHTSA complaint #11557501, 2023

Seat Belts 1 1 crash 1 injury

“TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO LUNGE FORWARD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED FACE, NECK, SHOULDER, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR”
NHTSA complaint #10893908, 2016 · crash · 1 injury(ies)

Visibility/Wiper 1

“I HAD 20,000 MILES AND BOUGHT THE VEICHLE BRAND NEW AND WENT TO LEAVE WORK AND MY VEICHLE WAS STRUGGLING TO STAY GOING AND MY CHECK ENGINE LIGHT WAS FLASHINING. WHEN I'D GO TO REVERSE THE VEHICLE WOULD STRUGGLE AND ACT LIKE IT WAS GOING TO DIE. I HAD TO GO 20MPH ON THE SIDE ROADS ABOUT 15 MILES TO THE DEALER. THE RPM SHOULDN'T SHIFT. IT WAS CAUSED BY A MOUSE I GUESS? SINCE THEY USE SOY BASE AND SEE THIS A LOT. SO FUSTRATING WHEN YOU PAY $38,000 FOR A VEICHLE. I'D MUCH RATHER DRIVE MY OLDER 2010 HONDA THAT NEVER HAD AN ISSUE WITH SO CALLED A MOUSE. THEY OF COURSE WOULDN'T COVER IT. TO TOP IT OF…”
NHTSA complaint #10954958, 2017

Wheels 1

“HAS A STEERING WHEEL SHIMMY BETWEEN 60-70 MPH, CAUSING PREMATURE WEAR ON TIRES. JUST BOUGHT 80K MILE WARRANTY TIRES ARE THEY ARE COMPLETELY BALD AT 20K MILES EVEN AFTER BEING ROTATED EVERY 5K MILES, BALANCES, AND ALIGNMENTS. UNABLE TO KEEP VEHICLE ALIGNED AND IN BALANCE NO MATTER HOW SOON I HAVE IT DONE AFTER JUST HAVING IT DONE (ONCE IN AUGUST AND THEN AGAIN IMMEDIATELY IN SEPTEMBER. BODY SHOP ADVISING THAT THE WELD ON THE REAR AXLE IS INCORRECT CAUSING THIS ISSUE. ATTEMPTED TO SPEAK WITH TOYOTA WARSAW, THEY AREN'T GETTING BACK TO ME AS THEY SAID THEY WOULD, CALLED CORPORATE 800 NUMBER AND SP…”
NHTSA complaint #11091642, 2018