2015 Ram 2500 Problems & Owner Complaints

Power Train 44 4 crash 1 fire 1 injury

“ON 5 OCCASIONS THE TRUCK SHIFTED FROM PARK INTO REVERSE WHILE RUNNING. DURING ONE OF THESE EVENTS ON 31 OCT 2017 I WAS BEHIND THE TRUCK SETTING UP TO "PULL" A FENCE TIGHT. APPROXIMATELY 5 MINUTES AFTER I GOT OUT OF THE TRUCK IT SHIFTED INTO REVERSE AND KNOCKING ME TO THE GROUND. I WAS STRUCK AGAIN JUST AS THE DRIVERS DOOR (WHICH WAS OPEN) CAUGHT A FENCE POST AND STOPPING THE TRUCK. BEFORE THIS INCIDENT I REPORTED THE PROBLEM TO MY DEALERSHIP IN DEC 2016. I NOTIFIED RAM CARE THE DAY OF THE INCIDENT AND THEY EFFECTIVELY BLEW ME OFF FOR 15 DAYS BEFORE SENDING AN INDEPENDENT INSPECTOR. I RECE…”
NHTSA complaint #10958792, 2017 · crash · 1 injury(ies)

“ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS…”
NHTSA complaint #11121526, 2018 · fire

“VEHICLE WAS STATIONARY ON A CITY STREET. IN PARK, MOTOR NOT RUNNING, KEYS NOT IN THE IGNITION. VEHICLE STARTED TO ROLL AND CRASHED INTO A UTILITY POLE NEARLY BREAKING IT IN TWO. THERE WAS A RECALL PERFORMED IN 2019 TO PREVENT THIS FROM HAPPENING. A GOOGLE SEARCH SHOWS THAT THE RECALL DID NOT CORRECT ALL THE ISSUES. I CONTACTED FCA, THEY SENT AN INSPECTOR OUT, I WAS TOLD BY THE INSPECTOR([XXX]) VIA PHONE THAT THE TRUCK WAS A ABLE TO BE SHIFTED FROM PARK WITH THE KEYS NOT IN THE IGNITION AND WITHOUT PRESSING THE BRAKE. IT FAILED 2 OUT OF THE 15 OR 20 TIMES THAT HE TRIED. I WAS LATER CONTACTE…”
NHTSA complaint #11324297, 2020 · crash

Steering 43 2 crash 1 fire 2 injury

“TRAVELING ON HIGHWAY 101 AT 65-70 MILES PER HOUR, ONE QUARTER OF THE WAY INTO A HARD LEFT HAND TURN, THE STEERING ROD TO THE RIGHT FRONT WHEEL CAME LOOSE WITHOUT ANY IMPACT OR ANY OTHER FORM OF ROAD HAZARD. THE THREADED END DISENGAGED FROM THE TURNBUCKLE NUT LEAVING ME WITH ABSOLUTELY NO STEERING. THE OUT OF CONTROL TRUCK TRAVELED INTO A TURN OUT, UP A HILL, AND INTO A DITCH. THE ANTI SKID #2 KICKED IN, REDUCING MY BRAKES, MAKING THE TERRAIN EVENTUALLY STOP THE TRUCK. IT WAS APPROXIMATELY 400 FEET OF TRAVEL AFTER LEAVING THE HIGHWAY. FIAT-CHRYSLER WAS CONTACTED (CAIR # [XXX]) AND THEY SEN…”
NHTSA complaint #11083519, 2017 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE STEERING DID NOT RESPOND EVEN WHEN THE STEERING COLUMN WAS MOVED. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE SEAT BELTS FAILED TO TIGHTEN AND THE CONTACT SUSTAINED BRUISES. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO SPORT CHRYSLER DODGE JEEP (200 ECHESTNUT ST, FT BRAGG, CA), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. SEE ALSO ODI 11083519. *DSY”
NHTSA complaint #11053917, 2017 · crash · 1 injury(ies)

“ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS…”
NHTSA complaint #11121526, 2018 · fire

Engine 34 1 crash 1 fire

“While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.”
NHTSA complaint #11524237, 2023 · fire

“THE WATER PUMP ON MY 2015 DODGE RAM 2500 FAILED WHILE I WAS DRIVING IT CAUSING THE SERPENTINE BELT TO SLIP OFF THE PULLEYS AND I LOST ALL POWER STEERING AND FOR SOME REASON POWER BRAKES. THIS ALL HAPPENED IN THE MIDDLE OF NEGOTIATING A RIGHT HAND TURN CAUSING ME TO LEAVE THE ROADWAY AND TRAVEL UP AN EMBANKMENT AND ROLL ONTO THE PASSENGERS SIDE. THE ROAD IT HAPPENED ON WAS A BACK COUNTRY ROAD AND MY VEHICLE WAS THE ONLY ONE INVOLVED, THANKFULLY.”
NHTSA complaint #11144256, 2018 · crash

“On two separate occasions, once in 2025 and again in July 2026, while pulling a travel trailer an emissions control fault in the EGR system caused the Cummins turbo diesel engine in the truck to lose power. At this reduced power, highway speeds could not be maintained, and even small hills were difficult to climb. This is a significant safety problem, and the dealerships could not provide a timely repair due to lack of parts availability. The manufacturer of software in the engine control system does not allow the use of aftermarket parts. This is monopolistic and anti-competitive. An emission…”
NHTSA complaint #11753555, 2026

Electrical System 28 1 crash 2 fire

“While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.”
NHTSA complaint #11524237, 2023 · fire

“I DROVE HOME FROM WORK,PARKED ,TOOK A SHOWER DID SOME HONEY DUES AT HOME THEN.WENT OUT TO DUE SOME SHOPPING AND IN LIKE A TWO HOUR SPAND MY TRUCK DASH MELTED BURNED ALOT OF STUFF...THANK GOD NOBODY WAS DRIVING WHEN IT HAPPENED!!!!!”
NHTSA complaint #10724640, 2015 · fire

“VEHICLE WAS STATIONARY ON A CITY STREET. IN PARK, MOTOR NOT RUNNING, KEYS NOT IN THE IGNITION. VEHICLE STARTED TO ROLL AND CRASHED INTO A UTILITY POLE NEARLY BREAKING IT IN TWO. THERE WAS A RECALL PERFORMED IN 2019 TO PREVENT THIS FROM HAPPENING. A GOOGLE SEARCH SHOWS THAT THE RECALL DID NOT CORRECT ALL THE ISSUES. I CONTACTED FCA, THEY SENT AN INSPECTOR OUT, I WAS TOLD BY THE INSPECTOR([XXX]) VIA PHONE THAT THE TRUCK WAS A ABLE TO BE SHIFTED FROM PARK WITH THE KEYS NOT IN THE IGNITION AND WITHOUT PRESSING THE BRAKE. IT FAILED 2 OUT OF THE 15 OR 20 TIMES THAT HE TRIED. I WAS LATER CONTACTE…”
NHTSA complaint #11324297, 2020 · crash

Service Brakes 20 1 fire

“ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS…”
NHTSA complaint #11121526, 2018 · fire

“While driving down highway 65 mph, abs system activated causing right rear brakes to activate causing vehicle to activate steering control making truck head towards on coming traffic before able to control vehicle to shoulder of roadway. Would like to know if, when, and who and where any previous recall work has been performed to this vehicle, bought at a dealership in Oklahoma with check engine light on, told it was gas cap. Turns out it was not a gas cap, there was programming involved to remove the MIL function of brake system. ECM was sent to a 3rd party vendor and unlocked, afterwards t…”
NHTSA complaint #11676193, 2025

“MANUFACTURER VIOLATION OF FEDERAL TREAD ACT REIMBURSEMENT REQUIREMENTS Vehicle experienced ABS hydraulic control unit failure in September 2022 with warning lights and transmission shifting problems. Repairs cost $5651 addressing brake system hydraulic control unit defects. In November 2024, manufacturer issued Recall C7B/NHTSA 24E-100 for identical hydraulic control unit ABS defects affecting 2012-2018 Ram vehicles. Federal regulation 49 CFR 573.13 requires manufacturers reimburse pre-notification repairs reasonably necessary to correct recalled defects. Manufacturer FCA US LLC improperly…”
NHTSA complaint #11675118, 2025

Vehicle Speed Control 19 1 crash 3 injury

“The contact owns a 2015 Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal was depressed but failed to respond and the cruise control mode remained engaged. The contact stated that the vehicle accelerated and would not stop. The contact manually pressed the cruise control button to disengage it but it failed to respond and the vehicle continued to accelerate. The contact stated that as the vehicle was about to crash into another vehicle, he drove the vehicle off the road and into a ditch. The contact sustained nose hemorrhage and bruised ribs. The Contact’s wife who was…”
NHTSA complaint #11447085, 2021 · crash · 3 injury(ies)

“10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.”
NHTSA complaint #11569132, 2024

“ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the four-wheel-drive to not work before I manage to take a bad road that I had been planning to take. Meanwhile because of work I haven't had time to fix it till recently so all this time I have not had four-wheel-drive very bad weather. A very stupid fail safe feature, disabling 4WD over a speed sensor.”
NHTSA complaint #11569140, 2024

Unknown Or Other 18 1 crash

“VEHICLE WAS STATIONARY ON A CITY STREET. IN PARK, MOTOR NOT RUNNING, KEYS NOT IN THE IGNITION. VEHICLE STARTED TO ROLL AND CRASHED INTO A UTILITY POLE NEARLY BREAKING IT IN TWO. THERE WAS A RECALL PERFORMED IN 2019 TO PREVENT THIS FROM HAPPENING. A GOOGLE SEARCH SHOWS THAT THE RECALL DID NOT CORRECT ALL THE ISSUES. I CONTACTED FCA, THEY SENT AN INSPECTOR OUT, I WAS TOLD BY THE INSPECTOR([XXX]) VIA PHONE THAT THE TRUCK WAS A ABLE TO BE SHIFTED FROM PARK WITH THE KEYS NOT IN THE IGNITION AND WITHOUT PRESSING THE BRAKE. IT FAILED 2 OUT OF THE 15 OR 20 TIMES THAT HE TRIED. I WAS LATER CONTACTE…”
NHTSA complaint #11324297, 2020 · crash

“Airbag light triggered and message center says service airbags system. Horn does not work and all steering wheel controls do not work. Traced to bad clock spring in steering wheel. Will not pass inspection. Self diagnosed. Warning light always on and message center says service airbags on every start up. Possible severe injury during a front end collision..”
NHTSA complaint #11717550, 2026

“After parking right after a paid car wash, the truck wouldn’t start and had no power to any component. Couldn’t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur and all power shut down again. Truck had to be towed to dealership where they were unable to duplicate or determine what caused the problem. Our concern is not being able to move the vehicle out of danger when this occurs or the danger of it occurring while in motion, which we experienced years ago…”
NHTSA complaint #11587002, 2024

Air Bags 11 5 crash 1 fire 6 injury

“TL* THE CONTACT OWNS A 2015 DODGE RAM 2500. THE CONTACT STATED THAT ANOTHER VEHICLE RAN A STOP SIGN AND HE CRASHED INTO THE VEHICLE ON THE DRIVER'S SIDE DOOR AT 35 MPH. THE CONTACT HAD TWO FRACTURED RIBS, HIS LEFT ELBOW WAS INJURED AND HIS LOWER BACK. THE OTHER DRIVER HAD TO BE CUT OUT OF THE VEHICLE SO BOTH WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE NO AIR BAGS DEPLOYED AND SPLITTING THE SURFACE OF THE STEERING WHEEL. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WILL BE PICKED UP TODAY BY THE INSURANCE C…”
NHTSA complaint #11386398, 2020 · crash · 2 injury(ies)

“WE WERE INVOLVED IN A TRAFFIC ACCIDENT ON I95. WE WERE HIT FROM THE REAR AND WE SLAMMED INTO THE CONCRETE HIGHWAY DIVIDER AT APPROXIMATELY 45-50 MPH. THE AIRBAGS DID NOT DEPLOY.”
NHTSA complaint #11090255, 2018 · crash · 2 injury(ies)

“side impact collision and the side airbags did not deploy. i had a broken hand from the impact of hitting the door/window due to the force of the impact. The other drive ran a stop sign and hit me at approximately 45-50 MPH. Uploaded pictures show the damage to my truck, with the majority of the damage being the suspension/axle components. The point of impact on my vehicle was the driver's side front wheel.”
NHTSA complaint #11432067, 2021 · crash · 1 injury(ies)

Tires 11

“The contact owns a 2015 Ram 2500 equipped with Cooper Tires, Tire Line: Discover AT3, Tire Size: 285/75/R17, DOT Number: (N/A). The contact became aware that the sidewalls on all four tires were cracked. The vehicle was taken to a tire center, and the contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was not contacted. The tire mileage was 36,000. The vehicle failure mileage was approximately 126,000”
NHTSA complaint #11537487, 2023

“Both front tires separated near the rim lt275/70r18”
NHTSA complaint #11493785, 2022

“lt245/70r17 we had the other front tire separate a few weeks ago. the employee was driving a few miles an hour on property when she felt and heard a thumping. immediately parked it. this is the 3rd tire in the last couple of months, all of them cooper discover LT tires without significant mileage that have had blets/tread split/separate. I foudn that there was a 500000 tire recall of this line last year. i think the problem is bigger.”
NHTSA complaint #11469644, 2022

Fuel/Propulsion System 10

“The high pressure fuel pump is disintegrating. It has been recalled in newer dodge rams But has not been recalled 4 2015 even though it is very similar and made of the same material. This has been confirmed with the dodge dealership as this is where it sits, so it is available upon request. We had a check engine light come on prior to the incident but was never Indicated when checked at the shop that this was the problem. As far as safety goes you never know when it is going to act up. It usually doesn't have power from the get go or loses power while driving, Putting people's safety at risk a…”
NHTSA complaint #11527302, 2022

“TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, "DEF SYSTEM 75 MPH SPEED LIMIT WILL BE LIMITED TO 5 MPH" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO WINNIE DODGE CHRYSLER JEEP RAM (LOCATED AT 125 TX-124, WINNIE, TX 77665, (409) 296-3500) WHERE IT WAS DIAGNOSED THAT THE DEF FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.”
NHTSA complaint #11220171, 2019

“DEF GAUGE IS STUCK. I HAVE TRAVELED NEARLY 3,000 MILES AND STILL THE GAUGE HAS NOT MOVED. I WAS CHECKING ON-LINE AND SEEN WHERE THERE WAS A RECALL ON THIS PROBLEM WITH A PRIOR MODEL.”
NHTSA complaint #11112973, 2018

Wheels 10

“At 40/50 mph if you hit a bump the front end shakes violently and is hard to control the vehicle”
NHTSA complaint #11561964, 2023

“FIRESTONE TIRES WITH ONLY LESS THAN 16000 MILES WORE OUT WHICH COULD CAUSE A WRECK IF I HAVE TO DRIVE VEHICLE IN BAD WEATHER OR RAIN. WE NOTICED AND EVEN SPOKE TO OUR DEALER AND MOPAR AND NOTHING WAS DONE. YOU BUY A NEW TRUCK AND PAY OVER 50,000 FOR IT YOU THINK THE TIRE WOULD LAST AT LEAST 3 TO 6 YRS OR AT LEAST 30,000 TO 60,000 MILES ANYWAY.”
NHTSA complaint #11048641, 2017

“SEE ATTACHMENT, I WAS UNDER 1900 CHARACTERS BUT SYSTEM WOULD NOT LET ME SEND.”
NHTSA complaint #10960090, 2017

Suspension 9

“At 40/50 mph if you hit a bump the front end shakes violently and is hard to control the vehicle”
NHTSA complaint #11561964, 2023

“NEW VEHICLE 2015 BOUGHT IN 2017 AS ORIGINAL OWNER. LEAKING FROM HEADLINER, CAN'T INFLATE TO PROPER PSI DUE TO INSTABILITY AND HYDROPLANING, RUST UNDERNEATH SEATING FROM WATER DAMAGE, EXHAUST SMELL WHEN INTERIOR CIRCULATION BUTTON IS NOT DEPRESSED WHEN WINDOWS UP. MULTIPLE ISSUES AS NEW VEHICLE WITH 450 MILES ON IT.”
NHTSA complaint #10949822, 2017

“I TOOK THE TRUCK TO THE DEALER 3 TIMES SINCE NEW BECAUSE OCCASIONALLY WHEN I DRIVE OVER RAILROAD TRACKS OR SMALL BUMPS OR ROAD REPAIR BUMPS IN THE CITY AT APPROX. 35 MPH I HEAR AND FEEL A LOUD BANG ON THE FLOORBOARD BENEATH MY LEFT FOOT. THE DEALER REPEATEDLY LOOKED AT MY TRUCK ONLY IN THE SERVICE DRIVE AND SAID THEY SEE NO PROBLEM AND REFUSED TO WRITE IT UP. THE 3RD VISIT THEY WANTED ME TO DRIVE IT FAST OVER THE SPEED BUMPS IN THERE OVERFLOW SALES LOT TO TRY AND DUPLICATE THE SOUND. I EXPLAINED TO THEM IT SEEMS THAT IT ONLY OCCURS WHEN THE FRONT TIRE DROPS OR DIPS SUDDENLY. I REFUSED TO D…”
NHTSA complaint #10926472, 2016

Structure 8 1 fire

“While my truck was parked and running (auto-started: FACTORY auto start), truck spontaneously burst into flames and burnt down before fire dept could get to it and put it out. TOTAL LOSS. Of note: fire dept was about 100yds away and responded as soon as we saw flames.”
NHTSA complaint #11524237, 2023 · fire

“Where the traction bar mount is welded to the frame sheered off the frame while driving on the freeway causing me to lose steering control. Was not in an accident but I found that recall Safety Recall R46 / NHTSA 15V-541 for the two previous years was an issue. I have photos of the damaged traction control mount and will show where the separation was the same as the recall on 2013 and 2014 Rams.”
NHTSA complaint #11554736, 2023

“Tailgate opened while driving causing contents and slide out damaging the tailgate. Tailgate has automatic locking feature but failed. Recall notice shows that a repair was done but still failed.”
NHTSA complaint #11442385, 2021

Exterior Lighting 6

“AUTO LIGHTS SPORADICALLY WON'T TURN ON. HEATER CORE WENT OUT, JUST BLOWING COLD AIR.”
NHTSA complaint #11271508, 2019

“The first time I started to have issue was rear ABS sensor started going in and out got repaired and they said the wires going down the frame rail are getting pinched by the fuel tank in the frame rail then my backup camera went and same issue I was told by dealer and now my drivers side rear blinker is doing the same where starting to not work and from what I found the wires are being broke between fuel tank and frame rail from the factory they way the run the harness”
NHTSA complaint #11494247, 2018

“WHEN DIMMING THE DASH LED LIGHTING THEY WILL FLICKER AT THE LOWER SETTING. MOSTLY HAPPENS WHEN OUTSIDE TEMPERATURE IS BELOW 40 DEGREES.”
NHTSA complaint #10950384, 2017

Fuel System 3

“TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND THE VEHICLE WAS REPAIRED AT CARL HOGAN CHRYSLER DODGE JEEP RAM (2335 US-45, COLUMBUS, MS 39705). THE CONTACT STATED THAT THE RECALL REPAIR CAUSED DAMAGE TO THE VEHICLE DUE TO THE WELDING OF THE NUT TO THE ADJUSTMENT SLEEVE WHICH CAUSED THE FRONT END TO BE OUT OF ALIGNMENT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT THE DIESEL EXHAUST FLUID PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DIE…”
NHTSA complaint #11331457, 2020

“MY TRUCK HAS RAW BURNING DIESEL EXHAUST COMING IN THE AIR VENTS ON THE DASH THAT POISONED MY FAMILY FOR AN ENTIRE YEAR BEFORE WE WERE AWARE OF THE PROBLEM. YOU CAN SMELL THE SOLVENT/SPRAY PAINT TYPE SMELL 100 FOOT DIAMETER ON A CALM DAY. PARKED 99% SINCE MAY 5TH BECAUSE 1 DEALERSHIP SAYS ITS UNSAFE TO DRIVE AND THE OTHER REFUSES TO DOCUMENT THE PROBLEM. IT IS NOW BEING TOWED TO A THIRD DEALERSHIP. MY SON AND I HAD ELEVATED CARBON MONOXIDE LEVELS IN OUR BLOOD THE DAY THE RAM MECHANIC ADVISED US IT WAS DIESEL EXHAUST.THE SKIN ON MY FACE, ARMS,KNEES WAS BLISTERING AND FALLING OFF FOR SEVERAL MONT…”
NHTSA complaint #10928173, 2016

“DIESEL EXHAUST SMELL IN CAB SOMETIMES VERY STRONG CAUSES HEADACHES DIZZINESS WHEN STOPPED AT STOPLIGHTS, SIGNS, IDLING OR MOVING SLOW. OPENING WINDOWS DOES NOT REALLY HELP UNLESS YOU ARE MOVING, CANNOT SIT AN IDLE AND STAY IN CAB VERY LONG. COOL OR COLD WEATHER SEEMS TO MAKE IT WORSE. HAVE HAD IT INTO THE DEALER TWICE FOR THE ISSUE BUT THEY CAN NEVER FIND IT. *TR”
NHTSA complaint #10938401, 2015

Electronic Stability Control (Esc) 2

“I RECENTLY EXPERIENCED A PROBLEM WITH THE ABS/TRACTION CONTROL SYSTEM ON MY 2015 DODGE RAM 2500 PICKUP. THE TRUCK ONLY HAS 40,000 MILES. FIRST NOTICED THE PROBLEM AS I WAS GOING UP HILL ON AN EXIT RAMP OFF THE HIGHWAY. THE ABS/TRACTION CONTROL STARTED COMING ON OCCASIONALLY AT FIRST FOR NO APPARENT REASON. I HAD MY MECHANIC PUT THE TRUCK ON HIS SCANNER TO SEE IF A CODE POPPED UP. NOTHING SHOWED UP AS BEING WRONG. REPLACED THE BACK TIRES ON THE TRUCK AND THAT DIDN'T HELP. TOOK IT TO THE DEALER AND THEY COULDN'T GET A CODE TO SHOW UP EITHER. CHRYSLER HAD A SERVICE BULLETIN AND THE DEALER RE-PROG…”
NHTSA complaint #11315564, 2020

“NOTHING HAS HAPPENED SO FAR. STEERING WHEEL SWITCHES FOR ELECTRONIC DISPLAY QUIT WORKING. AIR BAG INDICATOR FLASHES SOME TIME. RADIO CONTROLS INTERMITTENT. CRUISE CONTROL SOMETIMES WORKS, SOMETIMES DOESN'T I SUSPECT DEFECTIVE CLOCK SPRING IN THIS VEHICLE. I SEE THERE IS A RECALL FOR OTHER FIAT CHRYSLER MODELS BUT NOT THIS ONE. I THINK THIS ONE NEEDS TO BE INCLUDED AS WELL.”
NHTSA complaint #10938922, 2016

Engine And Engine Cooling 2

“TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (RAIRDON'S DODGE CHRYSLER JEEP RAM OF MARYSVILLE, 16610 SMOKEY POINT BLVD, ARLINGTON, WA 98223) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED…”
NHTSA complaint #11109872, 2018

“TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. KEN GARFF WEST VALLEY CHRYSLER DODGE JEEP RAM FIAT (4175 WEST 3500 S, WEST VALLEY CITY, UT 84120) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT STATES VEHICLE WILL NO…”
NHTSA complaint #11084613, 2018

Latches/Locks/Linkages 2

“The contact owns a 2015 Ram 2500. The contact stated while driving approximately 75 MPH and hauling a trailer, the tailgate inadvertently lowered without warning. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The contact stated that the vehicle was previously repaired under the recall however, the failure occurred. The manufacturer was not informed of the failure. The failure mileage was approximately 136,500.”
NHTSA complaint #11432450, 2021

“TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A BANG SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FOUND THAT THE TAILGATE FELL DOWN AND STRUCK THE TRAILER JACK. THE CONTACT ALSO STATED THAT THE TAILGATE OPENED AT LEAST TEN TIMES SINCE OCTOBER OF 2018. THE VEHICLE WAS TAKEN TO LEN STOLER CHRYSLER/DODGE/RAM (1001 BALTIMORE BLVD, WESTMINSTER, MD 21157) WHERE IT WAS DETERMINED THAT THE TAILGATE WAS FINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APP…”
NHTSA complaint #11218878, 2019

Seat Belts 2 1 crash 1 injury

“TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE STEERING DID NOT RESPOND EVEN WHEN THE STEERING COLUMN WAS MOVED. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE SEAT BELTS FAILED TO TIGHTEN AND THE CONTACT SUSTAINED BRUISES. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO SPORT CHRYSLER DODGE JEEP (200 ECHESTNUT ST, FT BRAGG, CA), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. SEE ALSO ODI 11083519. *DSY”
NHTSA complaint #11053917, 2017 · crash · 1 injury(ies)

“RECALL COMPLAINT. SCHEDULED AN APT WITH DEALERSHIP TO ADDRESS TWO RECALLS (17V-302, 17V-821). PARTS ARE EITHER NOT AVAILABLE OR THERE IS NOT A REMEDY. I AM SUPPOSED TO JUST KEEP CHECKING WITH THE STEALERSHIP TO FIND OUT WHEN THESES SAFETY ISSUES CAN BE ADDRESSED.”
NHTSA complaint #11063768, 2018

Seats 2

“THE HEADRESTS ARE TOO FAR FORWARD CAUSING NECK AND LOWER BACK PAIN AND THE INABILITY TO HOLD MY HEAD UP STRAIGHT. IT'S LIKE HAVING A KNEE ON THE BACK OF YOUR NECK HOLDING IT DOWN. NO ADJUSTMENT ABILITY ON ANGLE OF HEADREST. I CAN'T SIT BACK AND MY CHIN IS PRACTICALLY ON MY NECK. I CAN ONLY DRIVE WITH MY BACK OFF THE BACK OF THE SEAT. THIS IS UNSAFE. I AM 5'6" AND NEED SEAT UP AND FORWARD TO SEE OVER THE HOOD. SEAT MUST BE MADE FOR A 250 LB. 6'6" GUY. NO HELP AT DEALER. I'VE HAD VEHICLE 5 MOS. AND I CAN'T STAND TO DRIVE ANY DISTANCE LIKE THAT.”
NHTSA complaint #11044389, 2017

“NEW VEHICLE 2015 BOUGHT IN 2017 AS ORIGINAL OWNER. LEAKING FROM HEADLINER, CAN'T INFLATE TO PROPER PSI DUE TO INSTABILITY AND HYDROPLANING, RUST UNDERNEATH SEATING FROM WATER DAMAGE, EXHAUST SMELL WHEN INTERIOR CIRCULATION BUTTON IS NOT DEPRESSED WHEN WINDOWS UP. MULTIPLE ISSUES AS NEW VEHICLE WITH 450 MILES ON IT.”
NHTSA complaint #10949822, 2017

Back Over Prevention 1

“On 3/29/23 while driving approximately 80 miles back home, the vehicle began leaking engine oil and coolant upon acceleration. The vehicle was returned to the shop for repair but the repair failed. On 4/8/23, again the vehicle began to spew oil and coolant upon acceleration. No warning lights came on. The reservoir for coolant is drained of coolant. There is an odor of oil and antifreeze in the cabin which is harmful and poisonous. Also, the engine may fail along with other components on the vehicle without warning as no there is no indicator light warning of the problem.the vehicle was purcha…”
NHTSA complaint #11516605, 2023

Equipment Adaptive/Mobility 1

“VEHICLE TPMS ON RAM 2500'S IS SET TO 80PSI FOR "PROPER INFLATION" ON A UNLOADED TRUCK IS WAY TO MUCH. WHEN DRIVING DURNING SUMMER MONTHS TIRE PRESSURE IS EXCEEDING MAX TIRE PRESSURE OF 80PSI. NO WAY TO DEFLATE TIRE TO MORE SAFE PRESSURES WITHOUT TPMS "LIGHT" AND "WARNING INDICATOR" TELLING YOU TO INFLATE TIRES TO 80PSI. UPDATE TPMS TO BE ABLE TO LOWER TIRE PRESSURES TO A MORE REASONABLE PRESSURE BEFORE SOMEONE BLOWS OUT A TIRE AND HAS OR CAUSES AN ACCIDENT.”
NHTSA complaint #10734113, 2013