Problems › Mercedes-Benz › 2015 C-Class
2015 Mercedes-Benz C-Class Problems & Owner Complaints
Age-normalised, this year draws ~36.4 complaints per year on the road — ranking 3 of 15 Mercedes-Benz C-Class years we track (1 = most complaints per year).
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What owners report
Engine is the most-reported problem area on the 2015 Mercedes-Benz C-Class, cited in 134 of 437 filed complaints (31%).
Structure is next (73 complaints, 17%), followed by Fuel/Propulsion System (71), Electrical System (54), Suspension (29).
Across all complaints, 11 report a crash, 1 report a fire, 10 report injuries.
The most safety-critical cluster is Air Bags: 6 crash, 8 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2015 Mercedes-Benz C-Class, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 437.
Engine 134 1 fire
“The contact owns a 2015 Mercedes-Benz C300. The contact stated that while driving approximately 50-60 MPH, the #1 piston cracked. The contact stated that while his daughter was driving, the vehicle was shaking and smoking. The check engine warning light illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the #1 piston was cracked, engine cooler, P0301 cylinder #1, P219 solenoid failure. The vehicle was taken to another independent mechanic and the engine was replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired.…”
NHTSA complaint #11444200, 2021 · fire
“Exhaust camshaft pulse wheel shifted on camshaft. Replacement of camshaft, positioner, oil control valve, timing chain and chain tension was recommended.”
NHTSA complaint #11729855, 2026
“After strong fuel odor in interior of car, inspected the engine and discovered fuel in the top of the engine this is a serious safety concern due possible car fire. The leak appear to be due failure of a top engine gasoline hose due low quality. The car barely has 30k miles .”
NHTSA complaint #11720037, 2026
Structure 73 1 crash
“I WAS DRIVING AT APPROX. 20-25 MPH DURING DAY LIGHT AND ALL OF A SUDDEN THERE WAS LIGHT BLINKED ON MY DASHBOARD FOR APPLYING THE BRAKES BECAUSE OF ANOTHER VEHICLE AHEAD OF ME. I APPLIED THE BRAKES AS WELL AS BRAKE ASSIST PLUS SYSTEM GOT ACTIVATED AS WELL. BUT STILL MY VEHICLE END UP HITTING THE VEHICLE AHEAD OF ME. THE BRAKE ASSIST PLUS SYSTEM WHICH IS CLAIMED BY MERCEDEZ TO TAKE BRAKE AUTOMATICALLY TO BRING THE SYSTEM TO HALT IN CASE OF EMERGENCY DID NOT WORK AND IT END UP HITTING ANOTHER VEHICLE IN FRONT OF MY VEHICLE”
NHTSA complaint #11074407, 2017 · crash
“Car was pulling to one side. Replaced the front routers and breaks. Problem still persisted. After more investigating the subframe was found to be rusting out, Mercedes of New London CT said it was unsafe to drive. But allowed my daughter to drive it home. This car was purchased it brand new from Mercedes=Benz of Warwick. The car was garaged all it life. This should not happen. They have had recalls and problems with this model just not this one. My concern is the safety of those driving this model clearly the problem was not solved. Please make Mercedes notify people driving this model, that…”
NHTSA complaint #11750145, 2026
“My 2015 C300 W205 failed at its state inspection today due to a rusted through rear subframe. I understand that the W204 warranty on this was extended to 20 years/unlimited miles but the W205 was not. I have contacted Mercedes customer care for a potential goodwill repair since this seems to be a known issue with class actions pending. This should not be failing and it’s unclear why Mercedes did not include all models with the same design in its extended warranty. The costs could be up to $7k.”
NHTSA complaint #11741830, 2026
Unknown Or Other 72
“Sunroof Glass failure vin:55SWF4KB1FU039607 2015 Mercedes C300 2PM July 16 2026, Tampa highway near college park east coordinates28.06840 N.82.35292W TEMPERATURE 91F”
NHTSA complaint #11750865, 2026
“Component/System Failure: The rear subframe on my 2015 Mercedes-Benz C300 failed due to severe corrosion/rusting. The subframe is available for inspection upon request. Safety Risk: This failure created a serious and immediate safety hazard. While driving at highway speeds, the structural integrity of the vehicle was compromised, I had to break and lost control of the vehicle and almost causing a crash. This also posed a danger to other drivers on the road. The condition was severe enough that I believe I narrowly avoided a major accident. Confirmation of Problem: The issue has been confirmed…”
NHTSA complaint #11734527, 2026
“Mercedes issued a recall for Mercedes C class for the model year up to 2015 for rear subframe that is rusting with holes in it. The dealer tells me my car is not covered by Mercedes even though it is a 2015 model. They gave me an estimate for the repair of over $5000. They say the model changed mid 2015 and mine is a model that is not covered. This could cause a serious crash at high speed. I am not sure why that repair is not covered for my 2015 model & I would like Mercedes to honor the repair.”
NHTSA complaint #11733647, 2026
Fuel/Propulsion System 71 1 crash 1 injury
“I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF…”
NHTSA complaint #11736219, 2026 · crash · 1 injury(ies)
“Fuel pressure pump hose on top of the engine leaks gasoline this is a serious safety concern the hot engine can catch fire easily, I noticed due intoxicating vapors in cabin while driving because car takes air from q side of the engine to the cabin. The car only has 28k miles on it.”
NHTSA complaint #11721304, 2026
“After strong fuel odor in interior of car, inspected the engine and discovered fuel in the top of the engine this is a serious safety concern due possible car fire. The leak appear to be due failure of a top engine gasoline hose due low quality. The car barely has 30k miles .”
NHTSA complaint #11720037, 2026
Electrical System 54 3 crash 2 injury
“I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF…”
NHTSA complaint #11736219, 2026 · crash · 1 injury(ies)
“WHILE ACCELERATING FROM A STOP LIGHT FROM 0 TO SLIGHTLY OVER 40 MPH RECEIVED ERROR CODE OF ANTI COLLISION ASSIST INOPERABLE AND THE VEHICLE WENT FROM 40 MPH TO 0 LIKE I HIT A TREE. IT WAS NOT A SLOW SMOOTH MOTION OF SLOWING TO A STOP. THIS WAS A VIOLENT STOP THROWING ME FORWARD AND CAUSED MY SEAT BELTS TO ACTIVATE. IT SHOULD BE NOTED THAT THERE WAS NOT A SINGLE PERSON IN FRONT OF ME, BEHIND ME OR BESIDE ME. THIS WAS NOTHING SHORT OF A MIRACLE BECAUSE IF ANYONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN REAR ENDED AND IF ANYONE HAD BEEN IN THE RIGHT HAND LANE I WOULD HAVE HIT THEM AS THE VEHICLE…”
NHTSA complaint #10940035, 2016 · 1 injury(ies)
“Car was parked in Garage with garage door open. Wife and I wanted to go biking and the bikes needed air in the tires. Pre-positioned one bike directly behind parked car and one parallel with the pneumatic air pump prepositioned to inflate the tires. Went to driver's side door and started car with foot on the brake and pushed the button. I then plugged in the adapter for the air pump into the cigarette lighter. The whole time the driver's side door was open and the car was not moving. I exited the car and walked backwards and knelt down abeam the left rear automobile tire to inflate the bik…”
NHTSA complaint #11455877, 2022 · crash
Suspension 29
“Rear subframe rust has deemed the car unsafe to drive. Hitting a pot hole at high speed or any sudden stop could cause the subframe to collapse causing loss of control of car. Car is available for inspection upon request. Car was taken in for regular oil change and multi-point inspection when rust was noticed by mechanic at the dealership. Car is located in East TN not the snow belt. There have been recalls on similar models for the year prior, but this vin is not part of the recall and has same issue, although the number 204 which is part of the recall is stamped on the part. (Pic attached be…”
NHTSA complaint #11753660, 2026
“The car would seem to shift when stopping , when tires were removed the rear subframe had rusted out completely, this is a major safety issue and could cause loss of control of the vehicle. The failure is the same as what the w204s experienced but they’re being fixed at the cost of Mercedes”
NHTSA complaint #11738382, 2026
“rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue”
NHTSA complaint #11734426, 2026
Steering 28 3 crash 3 injury
“WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BECAUSE BOTH THE STEERING AND BRAKES LOCKING, I WAS UNABLE TO MANEUVER THE VEHICLE TO AVOID THE STOPPED TRAFFIC. THE AIRBAGS ALSO DID NOT DEPLOY AS THEY SHOULD HAVE.”
NHTSA complaint #11353979, 2020 · crash · 2 injury(ies)
“I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my car (vin [XXX] ) had multiple recals from the fuel pump and steering wheel and the dealership never fixed or checked any recalls before selling it to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF…”
NHTSA complaint #11736219, 2026 · crash · 1 injury(ies)
“TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C300W. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ISLA VERDE DEALER (LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, PUERTO RICO) FOR A RECALL FOR THE RACK AND PINION. THE CONTACT STATED THAT A WEEK LATER WHILE DRIVING BETWEEN 40-50 MPH, THE VEHICLE SPUN AROUND THREE TIMES, AND ON THE THIRD SPIN THE VEHICLE CRASHED INTO A GUARDRAIL WITH THE VEHICLE FACING ONCOMING TRAFFIC. THE TRACTION CONTROL AND DRIVING ASSISTANCE PLUS WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE…”
NHTSA complaint #11339568, 2020 · crash
Air Bags 26 6 crash 8 injury
“I WAS MAKING A LEFT AT A STOP SIGN WHEN A DODGE DURANGO HIT ME HEAD ON AND FELL”
NHTSA complaint #11043336, 2017 · crash · 4 injury(ies)
“WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BECAUSE BOTH THE STEERING AND BRAKES LOCKING, I WAS UNABLE TO MANEUVER THE VEHICLE TO AVOID THE STOPPED TRAFFIC. THE AIRBAGS ALSO DID NOT DEPLOY AS THEY SHOULD HAVE.”
NHTSA complaint #11353979, 2020 · crash · 2 injury(ies)
“The contact owns a 2015 Mercedes Benz C250. The contact had initially received a recall notice for NHTSA Campaign Number: 19V010000 (AIRBAGS). The contact took the vehicle to the local dealer and had the recall serviced. The contact stated that while driving at 35 MPH, another vehicle made a left turn and hit his vehicle in the middle of an intersection. The contact stated that the air bags did not deploy upon impact. The authorities were called to the scene and a police report was filed. No medical attention was rendered at the scene of the accident. The vehicle was towed to an independent me…”
NHTSA complaint #11436009, 2021 · crash · 1 injury(ies)
Power Train 23
“Rear subframe completely rusted out. While driving on the hwy I heard a loud noise, a couple minutes later I hit the brakes to slow down to get off my exit and after pressing the brakes the car instantly fishtailed sending me sideways across 2 lanes of traffic. Luckily no one was injured or killed. I’ve seen that the car manufacturer was replacing this issue on models 2008-2015. My vehicle is a 2015 and they are telling me my vehicle is not covered for the issue. The car is not drivable and Mercedes needs to be held accountable. A critical component such as rear subframe completely rusting out…”
NHTSA complaint #11696650, 2025
“Rear-subframe corrosion at the lower-control-arm mounts has progressed to the point where both arms have play and produce loud metallic bangs while braking or turning at low speed. Two independent shops lifted the car, documented flaking rust around the bushing sleeves, and advised the subframe is structurally compromised and could let a control arm detach under load. The corroded subframe remains installed and can be inspected on request. Safety risk: a detached rear control arm would cause sudden, unpredictable steering and loss of control. The vehicle already pulls right under braking, and…”
NHTSA complaint #11663816, 2025
“failed piston wrist pins from early production of mercedes w205 c300. The issue was diagnosed by mercedes of manhattan and could not provide me a fix. Stated that the issue is common with the vehicle and it does not warrant a recall for this issue. i believe its a safety issue and my vehicle only has 60K miles”
NHTSA complaint #11639535, 2025
Visibility 11
“The contact owns a 2015 Mercedes-Benz C300. The contact stated that while the vehicle was parked, the contact became aware that the panoramic roof failed to close as intended. The vehicle was taken to the dealer, where it was determined that the panoramic roof guide rails had failed. The contact was informed that the panoramic roof guide rails needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the mileage and age of the vehicle had exceeded the limitation. The failure mileage was approximately…”
NHTSA complaint #11753779, 2026
“Failed component: Front Sunroof Clip What component or system failed or malfunctioned, and is it available for inspection upon request? Sunroof clip, yes. How was your safety or the safety of others put at risk? The glass pane lifted while the car was in motion and had to be held down to secure it until the car stopped. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the pro…”
NHTSA complaint #11672076, 2025
“I had the sunroof opened and it almost blew off, if I didn’t pull over it would have. I took it to the shop and was told it is a manufacturers issue.”
NHTSA complaint #11646561, 2024
Service Brakes 10 3 crash 2 injury
“WHILE DRIVING MY 2015 C250 COUPE, I HAD TO BRAKE HARD AS I WAS TRYING TO AVERT STOPPED HEAVY TRAFFIC. WHEN I SLAMMED ON THE BREAKS, THE STEERING WHEEL, COLUMN AND ENTIRE VEHICLE LOCKED UP. I WAS UNABLE TO TURN THE WHEEL ENTIRELY. AS A RESULT, MY VEHICLE SLIDE INTO ANOTHER VEHICLE FROM BEHIND. BECAUSE BOTH THE STEERING AND BRAKES LOCKING, I WAS UNABLE TO MANEUVER THE VEHICLE TO AVOID THE STOPPED TRAFFIC. THE AIRBAGS ALSO DID NOT DEPLOY AS THEY SHOULD HAVE.”
NHTSA complaint #11353979, 2020 · crash · 2 injury(ies)
“Car was parked in Garage with garage door open. Wife and I wanted to go biking and the bikes needed air in the tires. Pre-positioned one bike directly behind parked car and one parallel with the pneumatic air pump prepositioned to inflate the tires. Went to driver's side door and started car with foot on the brake and pushed the button. I then plugged in the adapter for the air pump into the cigarette lighter. The whole time the driver's side door was open and the car was not moving. I exited the car and walked backwards and knelt down abeam the left rear automobile tire to inflate the bik…”
NHTSA complaint #11455877, 2022 · crash
“I WAS DRIVING AT APPROX. 20-25 MPH DURING DAY LIGHT AND ALL OF A SUDDEN THERE WAS LIGHT BLINKED ON MY DASHBOARD FOR APPLYING THE BRAKES BECAUSE OF ANOTHER VEHICLE AHEAD OF ME. I APPLIED THE BRAKES AS WELL AS BRAKE ASSIST PLUS SYSTEM GOT ACTIVATED AS WELL. BUT STILL MY VEHICLE END UP HITTING THE VEHICLE AHEAD OF ME. THE BRAKE ASSIST PLUS SYSTEM WHICH IS CLAIMED BY MERCEDEZ TO TAKE BRAKE AUTOMATICALLY TO BRING THE SYSTEM TO HALT IN CASE OF EMERGENCY DID NOT WORK AND IT END UP HITTING ANOTHER VEHICLE IN FRONT OF MY VEHICLE”
NHTSA complaint #11074407, 2017 · crash
Forward Collision Avoidance 9 1 crash
“I WAS DRIVING AT APPROX. 20-25 MPH DURING DAY LIGHT AND ALL OF A SUDDEN THERE WAS LIGHT BLINKED ON MY DASHBOARD FOR APPLYING THE BRAKES BECAUSE OF ANOTHER VEHICLE AHEAD OF ME. I APPLIED THE BRAKES AS WELL AS BRAKE ASSIST PLUS SYSTEM GOT ACTIVATED AS WELL. BUT STILL MY VEHICLE END UP HITTING THE VEHICLE AHEAD OF ME. THE BRAKE ASSIST PLUS SYSTEM WHICH IS CLAIMED BY MERCEDEZ TO TAKE BRAKE AUTOMATICALLY TO BRING THE SYSTEM TO HALT IN CASE OF EMERGENCY DID NOT WORK AND IT END UP HITTING ANOTHER VEHICLE IN FRONT OF MY VEHICLE”
NHTSA complaint #11074407, 2017 · crash
“Engine Crankcase (pcv) Problems on Mercedes Benz C300 and harness issue. I’ve noticed this is a very common issue many owners as myself have experienced and no action for a recall.”
NHTSA complaint #11532943, 2023
“Mercedes 2015 C300 crank case ventilation hose has a defect and it is well-known to the manufacturer. This causes recurring engine and exhaust problems for a large number of car owners, and it should be part of a recall.”
NHTSA complaint #11529358, 2023
Electronic Stability Control (Esc) 8
“WHILE I WAS TRAVELLING ON HIGHWAY, I GOT AN ALERT ABOUT COLLISION SYSTEM BEING INOPERABLE, I TOOK MY CAR TO THE DEALERSHIP, IT WAS INVESTIGATED AND WAS TOLD TO ME THAT I HAD AN ACCIDENT? I DID NOT. I AM THINKING IT WAS SOME KIND OF AN ELECTRICAL/RADAR SENSOR ISSUE? IT DID NOT AFFECT MY SPEED OR ABILITY TO ACCELERATE”
NHTSA complaint #11290270, 2019
“12/6/17 AIRBAG FRONTAL,8/31/17 ELECTRIAL SYSTEM STARTER ASSEMBLY,8/31/17 ENGINE AND ENGINE COOLING ENGINE,4/21/17 ELECTRICAL SYSTEM SOFTWARE AND 4/21/17 AIRBAG FRONTAL SENSOR/CONTROL MODULE.RECALL ON THESE PARTS.”
NHTSA complaint #11207403, 2019
“WHEN ACCELERATING WITH MY MERCEDES C300, THE CAR IS ACTUALLY LOOSING POWER. THE EFFECT IS REINFORCED AS THE CONTROLLING SYSTEM IS BLOCKING THE ACCELERATION. RESULT IS THAT THE CAR IS BRAKING SUDDENLY INSTEAD OF ACCELERATING. IT IS PARTICULARLY DANGEROUS WHEN TRYING TO PASS ANOTHER CAR ON THE HIGH WAY AS THE CAR WILL BRAKE. I ALMOST EXPERIENCED TWICE AN ACCIDENT ON THE HIGHWAY DUE TO THIS ACCELERATION/BAKE ISSUE. I BROUGHT MY CAR TO AN INDEPENDENT MERCEDES REPAIR CENTER. THEY CONFIRMED TO ME THAT MERCEDES ISSUED A TECHNICAL BULLETIN FOR AN ELECTRICAL CABLE REPLACEMENT DUE TO THAT FAILURE.…”
NHTSA complaint #11190184, 2019
Vehicle Speed Control 8
“rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue”
NHTSA complaint #11734426, 2026
“ON FEBRUARY 9TH, DURING MY MORNING COMMUTE ON THE INTERSTATE THE CAR LOST POWER TO THE DRIVETRAIN. MESSAGE THAT DISPLAYS WAS "COLLISION ASSIST PLUS INOPERATIVE" ALONG WITH CRUISE CONTROL INOPERATIVE. WITH AN AMBER ESP LIGHT ILLUMINATED, THERE WAS NO ENGINE LIGHT ON. WHEN THIS MESSAGE APPEARED THE CAR WOULD NO LONGER ACCELERATE (LIMP MODE). IN AVOIDANCE TO BEING IN A REAR END COLLISION I QUICKLY PULLED OVER, TURNED OFF THE CAR AND TURNED BACK ON. INOPERATIVE MESSAGE, LIMP MODE AND ESP LIGHT WAS CLEARED. I CALLED DEALER TO NOTIFY. MY THOUGHT WAS THE BATTERY IS A DUD (WAS REPLACED THE DAY PRIOR…”
NHTSA complaint #11397252, 2021
“CAR LOOSES SPEED WHILE DRIVING IN THE STREET OR A HIGHWAY. NO CODE HAVE BEEN DETECTED IN THE COMPUTER. I HAVE BEEN TAKING THE CAR TO THE DEALERSHIP BUT THEY HAVEN'T FOUND WHAT'S THE PROBLEM.”
NHTSA complaint #11209979, 2018
Wheels 8
“There wasn’t any warning lamps prior to my rear right tire exploding on highway.”
NHTSA complaint #11458118, 2021
“EVERY TIME I START MY CAR IT SMELLS LIKE GAS AND IT'S SO STRONG TO THE POINT WHERE IT GIVES ME HEADACHES. ALSO I WAS ON THE FREEWAY AND THE ROADS WERE WET FROM PREVIOUS RAIN AND I ALMOST DIED AND HYDROPLANED ON THE FREEWAY. EVEN IF IT'S A SMALL BIT OF RAIN MY CAR STARTS SHAKING AS IF I DON'T HAVE CONTROL. I DO NOT FEEL SAFE IN THIS CAR AND I JUST GOT THE CAR A MONTH AGO.”
NHTSA complaint #11387746, 2020
“SUSPENSION PARTS ARE RUSTING OUT FAST I DON'T LIVE IN A SALTED ROAD FOR BLACK ICE TYPE OF ENVIRONMENT CAR ONLY HAS 66K MILES AND AC POURS FUEL ODORS IN THE CABIN INTERIOR MATERIALS ARE BUBBLING UP FAST EVEN AFTER UV TREATMENTS.”
NHTSA complaint #11397130, 2019
Visibility/Wiper 7
“On May 27th, 2025, during highway driving suddenly the sunroof got open by itself for like 3 inches upwards from the front and after exiting the highway i stopped and push the sunroof downwards by applying the force and apply duct tape all around the sunroof to keep it protect from sun and rain so i am not driving anymore before getting it resolved.”
NHTSA complaint #11664393, 2025
“Panoramic roof explode sound like a gunshot but the roof exploded”
NHTSA complaint #11647581, 2025
“I have a fuel smell in the cabin of my car which started about 3 weeks ago. I have drove the car a couple of times and it was pretty bad, also my sunroof almost blew off the car while driving to dry the car after removing the salt from the streets after the snow. I have since parked it in the garage to avoid any further damage. I will submit pictures so you can see the sunroof.”
NHTSA complaint #11566872, 2024
Fuel System 4
“The contact owns a 2015 Mercedes-Benz C300. The contact stated that after refueling, the contact smelled a gasoline odor throughout the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 15V138000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 10,000.”
NHTSA complaint #11548209, 2023
“The contact owns a 2015 Mercedes-Benz C300. The contact stated that a strong fuel odor could be smelled from both inside and outside the vehicle. The vehicle had to be serviced for the failure; however, upon inspection, the contact believed that the source of the odor was from the engine fuel lines. The dealer was notified of the failure and informed him that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 102,000.”
NHTSA complaint #11444474, 2021
“I TOOK MY CAR IN FOR SERVICE B AND WAS TOLD THE LOW PRESSURE FUEL LINES WERE LEAKING. IT IS A FIRE HAZARD, SO IT CANNOT BE IGNORED.THE CAR IS 5 YEARS OLD AND HAS BEEN METICULOUSLY MAINTAINED. IT COST ME $750 TO REPAIR, AND MY VEHICLE WAS OUT OF MANUFACTURER'S WARRANTY. *TR”
NHTSA complaint #11320323, 2020
Tires 4
“The contact owns a 2015 Mercedes C300. The contact stated that the driver's side rear brakes and rotors were rusted. The contact stated that when the brakes were applied, they were slow to respond. The TPMS warning light was illuminated. The vehicle was taken to a braking center, which declined the warranty for the aftermarket parts. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 176,000.”
NHTSA complaint #11740646, 2026
“While driving, heard loud flapping noise and when stopped discovered the tread on driver side rear tire had separated from the tire and was hitting wheel well, and passenger door. Road was clear and smooth prior to the incident Happened Saturday, March 5, 2022 at about 1:30 pm. Consumer stated Pirelli Risk Management wanted to make arrangements to have the tire shipped to them for inspection.”
NHTSA complaint #11455428, 2022
“The tire exploded on highway,left sever damage on my car. The dealership ruined even more by trying to fix it. I think this tires are not safe to drive on the road. since I didn’t use the car less then 4000 miles a year.”
NHTSA complaint #11458126, 2021
Engine And Engine Cooling 3
“The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 25 MPH, the check engine warning light illuminated. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where the diagnostic test retrieved code: P052E, and it was determined that the positive crankcase ventilation (PCV) valve had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 125,000.”
NHTSA complaint #11538997, 2023
“The contact owns a 2015 Mercedes-Benz C250. The contact stated that the vehicle would suddenly stall while driving at various speeds. The contact would have to place the vehicle in park, turn the vehicle off then on again to regain proper function. The vehicle's collision prevention assist plus inoperative warning was illuminated. The contact stated that there were other unknown warning lights illuminated. The contact called the dealer who confirmed the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failu…”
NHTSA complaint #11478583, 2022
“TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C300W4. AFTER STARTING THE VEHICLE, THE ODOR OF MOLD ENTERED THE CABIN OF THE VEHICLE THROUGH THE HVAC SYSTEM. MERCEDES-BENZ OF MOBILE IN MOBILE, ALABAMA REPLACED THE AIR FILTERS AND CLEANED THE COOLING SYSTEM WITHIN THE HVAC TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.”
NHTSA complaint #11023294, 2016
Lane Departure 3
“Check engine light came on, it has to be with the Positive Crankcase Ventilation Valve. So I found out that other people are experiencing the same thing. So I know that there is a recall by the manufacturer. And I want to do the same for me.”
NHTSA complaint #11641447, 2024
“Blind Spot Assis Inoperative. This message appears on dashboard showing the malfunction of the blind spot sensors. This always happen when the weather temp is hot and also while driving during rain. This concern is putting me, my wife and kids in high risk and unsafe driving condition. I did some research and found out that the manufacture of this car put these electronic sensors inside the rear bumper behind both rear wheels and are exposed so whenever driving, rain, dirt, salt and all road debris splash all over these electronic sensor causing them to corrode and destroyed as a result of wat…”
NHTSA complaint #11537702, 2023
“THE C300 4MATIC SPECIFICALLY SHOULD BE RECALLED BECAUSE SOMETHING NEAR THE FRONT END SQUEAKS AND MAKES ALL TYPES OF NOISES”
NHTSA complaint #11405111, 2021
Seat Belts 2
“I would like to bring to your attention a potentially dangerous design flaw in my 2015 Mercedes C300. That design flaw resulted in me having to cut the seat belt off a passenger, my wife, in order to free her from the car. I will also explain in detail the admittedly rare circumstances that led to this potentially dangerous incident. In May 2021, my wife underwent outpatient surgery of her left shoulder. After the surgery a nurse brought my wife to the curb in front of the hospital, where I had pulled up my car. The nurse and I assisted my wife with her transfer from the wheel chair into th…”
NHTSA complaint #11425042, 2021
“BACK DRIVER SIDE SEAT BELT HARD TO ENGAGE AND WILL COME UNENGAGED WITHOUT PROMPTING. BRAKE PADS WEAR OUT EVERY 30,000 MILES BACK PASSENGER SIDE TIRE AND VALVE HAS BEEN REPLACED 4 TIMES IN LESS THAN 70,000 MILES AND STILL LOOSES AIR INTERMITTENTLY. CAR CAN BE PARKED OR MOVING. NO CONSISTENCY IN WHEN OR AMOUNT AIR PRESSURE IS LOST.”
NHTSA complaint #11286700, 2018
Seats 2
“1. A faint smell of fuel, occasionally, external of vehicle. 2. The headlights has a water fog mist inside of headlight lens. 3. The seats and car interior cracks easily. (Seats, arm rest and dashboard) etc.”
NHTSA complaint #11550450, 2023
“UNABLE TO MOVE DRIVER'S POWER SEAT FORWARD INTO SAFE OPERATING POSITION. HAD TO DRIVE CAR BY SITTING ON FRONT EDGE OF THE SEAT. BROUGHT TO DEALER FOR SERVICE AND SEAT OPERATION WAS RESTORED TO NORMAL AFTER A SOFTWARE RESTORE/RESET. SERVICE CONSULTANT COULD PROVIDE NO DEFINITE INFORMATION AS TO WHAT IS THE CAUSE OF THE PROBLEM. THE NEXT DAY IN THE MORNING, THE PROBLEM REOCCURED. I AM CONCERNED THAT THIS IS A CHRONIC PROBLEM THAT CANNOT BE REPAIRED. IT IS A BRAND NEW VEHICLE AND I DON'T KNOW IF THIS IS SOMETHING THAT AFFECTS OTHER VEHICLES.”
NHTSA complaint #10747042, 2015
Equipment Adaptive/Mobility 1
“## VIN PASSED ## MERCEDESCOLLISION AVOIDANCE DISENGAGED SCREEN POPPED UP, STOPPED VEHICLE AT STOP SIGN, THEN A DELAY IN ACCELERATION HAPPENED LEAVING US SUSPENDED IN THE MIDDLE OF THE ROAD WHERE WE WERE ALMOST HIT BY ANOTHER VEHICLE. GAS WOULD ONLY ENGAGE AFTER 10 SECOND DELAY AFTER I APPLIED CONSTANT PRESSURE. AT THE SAME TIME, THE IGNITION SWITCH IS NOT ENGAGING. I HAD TO PRESS THE START BUTTON FIVE TIMES TO FINALLY START THE VEHICLE ONCE I PULLED OVER AND TURNED OFF THE VEHICLE.”
NHTSA complaint #10690164, 2015
Exterior Lighting 1
“1. A faint smell of fuel, occasionally, external of vehicle. 2. The headlights has a water fog mist inside of headlight lens. 3. The seats and car interior cracks easily. (Seats, arm rest and dashboard) etc.”
NHTSA complaint #11550450, 2023
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2015 Mercedes-Benz C-Class draws about 36.4 complaints per year on the road, ranking 3 of 15 among the Mercedes-Benz C-Class model years we have ingested (1 = most complaints per year on road).
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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.