2015 Jeep Compass Problems & Owner Complaints

Engine 30 1 crash 1 fire 1 injury

“I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR”
NHTSA complaint #10712623, 2015 · crash · 1 injury(ies)

“I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.”
NHTSA complaint #11407166, 2021 · fire

“I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.”
NHTSA complaint #11602119, 2024

Unknown Or Other 29 1 fire 2 injury

“VEHICLE SPONTANEOUSLY CAUGHT FIRE. WHILE AT A DRIVE THRU WINDOW I HEARD A POP NEAR THE STEERING WHEEL AND THE FIRE SHOT OUT FROM UNDER THE DASH IN THE AREA OF THE STEERING WHEEL. THE WHOLE CAR THEN BECAME ENGULFED IN FLAMES. I SUSTAINED 3RD DEGREE BURNS OF MY STOMACH AND RIGHT THIGH”
NHTSA complaint #10750313, 2015 · fire · 1 injury(ies)

“While driving at a constant speed without being rear ended passenger side headrest deployed slamming into the back of the passenger head. Passenger’s head was knocked forward with violent force. There have been reports of others having the same thing happen with the headrest in the jeep compass. Police were not notified. Dealership will be contacted this week about the headrest malfunction.”
NHTSA complaint #11430937, 2021 · 1 injury(ies)

“Both headrests on our 2015 Jeep Compass have deployed. It happened while parked in our driveway and without warnings or symptoms. The headrest in the passenger's side happened first, then maybe two months later the headrest in the driver's side deployed. Both times the car was in the driveway not in use. This is a safety hazard because in case of an accident the headrest is not protecting our heads. I have seen many other Jeep owners having the same issue and it has not been resolved. I called one of the Chrysler dealership near me and they said I would have to pay out of pocket, which doesn't…”
NHTSA complaint #11738885, 2026

Electrical System 22 1 crash 1 fire 2 injury

“I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR”
NHTSA complaint #10712623, 2015 · crash · 1 injury(ies)

“THROTTLE CONTROL FAILURE WHILE OPERATING VEHICLE. HAS HAPPENED MULTIPLE TIMES WITH NO REAL ANSWER FOR REPAIR OR CAUSE FOR FAILURE. CAUSES: LOSS OF CONTROL, SPEED AND ACCELERATION ON HIGHWAY. VERY DANGEROUS SITUATION THAT CAN POTENTIALLY CAUSE DEATH AND/OR SERIOUS ACCIDENT IF NOT CORRECTED. ## VIN PASSED ## JEEP COMPASS 2015 ##”
NHTSA complaint #11172039, 2019 · 1 injury(ies)

“I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.”
NHTSA complaint #11407166, 2021 · fire

Air Bags 16 3 crash 1 injury

“TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400....UPDATED 07-08-15 *BF UPDATED 12/4/2015 *JS”
NHTSA complaint #10723464, 2015 · crash · 1 injury(ies)

“VEHICLE WAS PURCHASED USED FROM CARMAX IN APRIL 2018 *(NEVER ALERTED TO ANY RECALLS. ) 10/09/2020 CAR DRIVING ON EXPRESSWAY / CAR WAS ROLLED IN ACCIDENT / TOTALED/ NO AIRBAGS DEPLOYED”
NHTSA complaint #11365335, 2020 · crash

“VEHCILE WAS INVOLVED A A 50 MPH FRONT END COLLISION WITH A GUARD RAIL ON A STATE HIGHWAY. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY AND THE DRIVER'S SEAT BELT DID NOT LOCK UP.”
NHTSA complaint #11099044, 2018 · crash

Vehicle Speed Control 15 1 injury

“THROTTLE CONTROL FAILURE WHILE OPERATING VEHICLE. HAS HAPPENED MULTIPLE TIMES WITH NO REAL ANSWER FOR REPAIR OR CAUSE FOR FAILURE. CAUSES: LOSS OF CONTROL, SPEED AND ACCELERATION ON HIGHWAY. VERY DANGEROUS SITUATION THAT CAN POTENTIALLY CAUSE DEATH AND/OR SERIOUS ACCIDENT IF NOT CORRECTED. ## VIN PASSED ## JEEP COMPASS 2015 ##”
NHTSA complaint #11172039, 2019 · 1 injury(ies)

“My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple time…”
NHTSA complaint #11582819, 2023

“The contact owns a 2015 Jeep Compass. The contact stated that while she was driving at approximately 35 MPH, the throttle body warning light illuminated. The contact stated that the warning light went away and then illuminated again while pressing the accelerator pedal. The contact stated that she was unable to drive over 20 MPH. The vehicle was taken to a local dealer who informed the contact of a recall on the catalytic converter. The vehicle was repaired; however, the contact stated that after one week, the failure reoccurred. The vehicle was taken back to the local dealer and the contact w…”
NHTSA complaint #11486029, 2022

Seats 12 1 injury

“The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger’s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger’s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mil…”
NHTSA complaint #11424734, 2021 · 1 injury(ies)

“Passenger headrest exploded while parked - thankfully it happened overnight while no one was in the seat. I checked online and there’s tons of reports of this exact issue with no way to repair it or recall it. There’s only the option to replace it from a parts store and it’s $500. Please enforce this as a recall.”
NHTSA complaint #11678033, 2025

“Driver's side headrest exploded. Fortunately, the car was parked at the time, so no injuries. I understand that this is a known defect, but that a recall still hasn't been issued.”
NHTSA complaint #11634071, 2025

Power Train 10

“The minute the front tires start to slip on any surface, I lose power in the engine, I don't have front wheel drive or 4x4. The 4x4 light comes on the dash with an exclamation point and flashes. It rear drive shaft doesn't engage. This makes my vehicle useless. The smallest amount of mud, snow or ice/slush-the vehicle just doesn't work. Its very dangerous to be driving when this happens! I've seen some jeep Cherokees being recalled for the PTU (power train unit), but that's only something with the computer system. This problem I'm experiencing makes me believe the PTU is no good, and if that's…”
NHTSA complaint #11633444, 2024

“Since I bought the vehicle in Nov 2022 it has been in the repair shop 3 times for the check engine light being & the traction light being on. The Cam Shaft Sensor has been changed . At least twice. Place Codes have been reset”
NHTSA complaint #11505551, 2023

“Ever since I bought this car the time on the dashboard has started changing on its own.Even after resetting it the time will slowly start changing on its own it still hasn’t been fixed since the service station doesn’t know what’s wrong and it’s too expensive for me to pay to have it taken apart. The airbag lights are constantly flashing go on and off as well as the tire pressure light even though the tire pressure is on the right setting. Most recently the belt under the hood has snapped this will be a second time, it has snapped with in a week of buying the new belt. I have had at least 3…”
NHTSA complaint #11486459, 2022

Fuel/Propulsion System 8

“I'm not sure if these are related incidents or not, but at the end of Nov. 2025 I was driving in heavy traffic when all of a sudden I noticed a warning light on the dash came on. Then as I kept going another light, and another, each one about a minute apart until all of the warning lights were on. Then the car started cutting out and then it just died. I had been making my way over out of traffic because of the warning lights all coming on, but the car died before I could get all the way over. I had to be pushed out of traffic and into a parking lot. I spent the next 4 hours trying to get it s…”
NHTSA complaint #11708445, 2025

“I have had my vehicle for 5 years and the issue is getting worse as the years go by. When my “Low Oil/Change Engine Oil” light comes on, my vehicle stalls out and the lightening bolt indicator light flashes while driving.The indicator light comes on as I push the gas pedal. When I release the pedal, it goes out. Each time I attempt to accelerate/press the gas pedal, the vehicle stalls as if it’s not getting the gas it needs to accelerate. I had my fuel line and fuel pump checked and it is perfectly fine, I had a tuneup as well. I have this issue every single time that my “Low Oil/Change Engine…”
NHTSA complaint #11417869, 2021

“WHILE IN MOTION OR IDLING VEHICLE INTERMITTENTLY JERKS, SHAKES, OR STALLS. RPMS FLUCTUATE, THROTTLE SENSOR WARNING AND MIL ILLUMINATE, DTC OF P0121 AND P2135 ARE STORED. VEHICLE HAS SUDDENLY LOST POWER ON INTERSTATE WHILE IN MOTION AT 70 MPH THROTTLE POSITION WARNING AND MIL ILLUMINATED. VEHICLE STALLED WHILE IN MOTION AT 55 MPH ON HIGHWAY, THROTTLE POSITION WARNING AND MIL ILLUMINATED. BOTH INSTANCES HAVE OCCURRED MULTIPLE TIMES AND ARE INTERMITTENT AND WITHOUT WARNING. ALL INSTANCES HAVE OCCURRED IN MODERATE TO HEAVY TRAFFIC CREATING AN IMMEDIATE THREAT TO LIFE AND LIMB. MANUFACTURER…”
NHTSA complaint #11416771, 2021

Electronic Stability Control (Esc) 6

“I ONLY HAVE 25,000 MILES ON MY 2015 JEEP COMPASS AND AM NOW BEING TOLD BY THE DEALERSHIP THAT I NEED MY THROTTLE BODY REPLACED AND THE CONNECTORS TO BE REWIRED. IT SEEMS TO BE A TREND HERE. HOW IS THIS NOT A RECALL? CAR WON'T ACCELERATE WHEN IT IS COLD OUTSIDE, AND MY THROTTLE SENSOR AND ENGINE LIGHT ARE ON. DEALERSHIP WANTS OVER $1000 FOR REPAIR, AND IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I LIVE IN A HIGHLY POPULATED AREA, AND IT IS SO DANGEROUS WHEN YOUR CAR WON'T ACCELERATE DURING HEAVY TRAFFIC. THERE HAVE BEEN SEVERAL OCCASIONS WHERE I AM FORCED TO PULL INTO A PARKING LOT UNTIL…”
NHTSA complaint #11279660, 2019

“VEHICLE NOT STARTING, UNABLE TO ACCELERATE OVER 20MPH, IDLING, SHAKING, RADIO UNEXPECTEDLY STOPPED WORKING, VEHICLE NOT COMMUNICATING WITH THE 'COMPUTER' ECM”
NHTSA complaint #11268795, 2019

“9/9/19JEEP COMPASS LATITUDE JUST SHUT DOWN NO WARNING LIGHTS, ALARMS, OR CODES IT STOPPED WHILE DRIVING I WAS LEAVING HOME DEPOT IN DEARBORN MI HEADED TO THE FREEWAY I WAS STILL IN PARKING LOT SPEED LIMIT 10 MILES PER HOUR WHEN MY VEHICLE COMPLETELY SHUT DOWN I RESTARTED IT FIRST TRY DROVE A FEW FEET IT SHUT DOWN AGAIN I HAD NO CONTROL OF THE STEERING AT ALL I FINALLY MANAGED TO PULL INTO A PARKING SPOT I CALL SNETHCAMP DEALER IN REDFORD MI I SPOKE TO KATE SHE SUGGESTED IT WAS THE OIL BUT I CHECKED AND THE OIL WAS FINE I GOT IT STARTED AND DROVE TO THE DEALERSHIP WITH THE ENGINE LIGHT ON BU…”
NHTSA complaint #11254405, 2019

Service Brakes 6 1 injury

“ABOUT 10 DAYS AGO, MY JEEP COMPASS WAS INVOLVED IN AN INCIDENT WHERE I HAD TO APPLY MY BRAKES ALL OF THE SUDDEN, AS A DEER JUMPED RIGHT IN FRONT OF MY VEHICLE,OUT OF BUSHES. AS I WAS APPLYING BRAKES, THE ABS BRAKES DID NOT ENGAGE, AS MY BRAKE PEDAL DID NOT TAP BACK, AND WHEN JEEP FINALLY STOPPED, DRIVER SEATBELT DID NOT LOCK, AS IT SHOULD HAVE, AND I HAVE HIT MY HEAD ON THE CEILING, AT THE POINT WHERE IT MEETS THE WINDSHIELD. THE INCIDENT HAS REOCCURRED WITH SEATBELT FAILING TO LOCK AGAIN, TODAY, 10 DAYS AFTER THE ISSUE WAS REPORTED TO JEEP OFFICIALS, WHO HAVE FAILED TO TAKE IMMEDIATE AND APPR…”
NHTSA complaint #11120791, 2018 · 1 injury(ies)

“This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wro…”
NHTSA complaint #11607691, 2024

“While drive the abs, 4wd, and traction control lights came on. Never done this before. I was only 2 minutes from from home. Once I arrived home I turned it off to restart it and only the abs and traction control came on”
NHTSA complaint #11481906, 2022

Steering 4

“The vehicle has stalled repeatedly while in drive, losing power steering functionality, while driving up to 65 mph.”
NHTSA complaint #11483209, 2022

“2015 JEEP COMPASS STALLS AND LOSES POWER STEERING WITH NO WARNING. IT HAS HAPPENED AT LOW SPEEDS IN MY NEIGHBORHOOD AS WELL AS ON THE HIGHWAY. THE RPMS WILL SUDDENLY DROP AND THEN SHOOT BACK UP AND THE ENGINE WILL DIE. THE POWER STEERING GOES OUT WHEN THE ENGINE DIES. NO CHECK ENGINE LIGHT COMES ON. NO CODES GIVEN. SOMETIMES WILL START IMMEDIATELY OTHERS YOU HAVE TO WAIT A WHILE TO RESTART.”
NHTSA complaint #11407905, 2021

“THE POWER STEERING RETURN HOSE WAS IN CONTACT WITH THE FRONT SUSPENSION SWAY BAR AT CURB CONDITION WITH THE VEHICLE STATIONARY. THE SWAY BAR MOVES A COUPLE INCHES WITH SUSPENSION TRAVEL AND THIS WILL RUB ON THE POWER STEERING HOSE CONSIDERABLY AND CAN WHERE A HOLE CAUSING LOSS OF POWER STEERING ASSIST AND A FLAMMABLE FLUID SPRAYING IN THE ENGINE AND EXHAUST AREA. I KNOW FOR A FACT THAT FCA HAS BEEN SHIPPING VEHICLES LIKE THIS IN DIRECT VIOLATION OF THEIR SAFE DESIGN GUIDELINES OR AT LEAST 1.5 YEARS NOW FROM JULY OF 2014 UNTIL NOW. I WORKED AT FCA IN 2014 AND TOLD THEM TO CONTAIN THIS ISSUE ON…”
NHTSA complaint #10824656, 2015

Structure 3 1 crash 1 injury

“I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR”
NHTSA complaint #10712623, 2015 · crash · 1 injury(ies)

“Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely stopped on a Blvd in the middle of traffic.Luckily I was not rear ended by another vehicle.The car needed to be towed to the shop. Upon inspection by the tech was the rear drive axles had become corroded and needed to be replaced.As well as the backing plates.The vehicle is 8 years old and has 62,000 mil…”
NHTSA complaint #11528898, 2023

“Rear frame is rusted to the point that it is unsafe to drive as per Monroeville, PA Chrysler/ Jeep. I included some images and the cost of repair from the dealership. I am having the repairs done at this dealership. Please extend the warranty to Jeep Compasses. Mine is a 2015 and it is unsafe to drive and is costing me more money to replace tires.”
NHTSA complaint #11491312, 2022

Engine And Engine Cooling 2

“The contact owns a 2015 Jeep Compass. The contact stated that while driving approximately 40 MPH, the vehicle stalled. The contact stated that a pedestrian assisted with jumpstarting the vehicle, and the vehicle moved several feet but stalled again. The Police arrived, but a police report was not taken. The vehicle was towed to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and DTC: P0335 (Crankshaft Sensor Failure) was retrieved. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.”
NHTSA complaint #11718611, 2026

“The contact owns a 2015 Jeep Compass. The contact stated that while she was driving at approximately 35 MPH, the throttle body warning light illuminated. The contact stated that the warning light went away and then illuminated again while pressing the accelerator pedal. The contact stated that she was unable to drive over 20 MPH. The vehicle was taken to a local dealer who informed the contact of a recall on the catalytic converter. The vehicle was repaired; however, the contact stated that after one week, the failure reoccurred. The vehicle was taken back to the local dealer and the contact w…”
NHTSA complaint #11486029, 2022

Exterior Lighting 2 1 fire

“I SEEN ON THE INTERNET THERE WAS A RECALL ON MY JEEP MAKE AND MODEL FOR CATALYTIC CONVERTER PROBLEMS...I JUST HAD TO SPEND A LITTLE OVER $4,000 IN REPAIRS BECAUSE MY VEHICLE CAUGHT ON FIRE. WHEN I GOT IT TO MY INSURANCE THEY COULDN'T FIND ANYTHING WRONG BUT WOULDN'T START. WHEN I TOOK TO GARAGE THEY FOUND THAT BOTH MY CATALYTIC CONVERTERS HAD DISINTEGRATED FROM THE INSIDE OUT AND I HAD TO REPLACE BOTH AMONG OTHER THINGS. IS THERE ANY WAY I CAN GET COMPENSATED? I HAVE HAD IT BACK FROM GARAGE FOR FEW WEEKS AND NOW AM HAVING PROBLEMS WITH IT STARTING.”
NHTSA complaint #11407166, 2021 · fire

“It had rained a good bit, as I was driving & once I stopped the interior dome light in the front dripped water. There's no noticeable seal issue outside the truck, and also no noticeable water settled in the light fixture. However it was dripping water.”
NHTSA complaint #11479475, 2022

Seat Belts 2 1 crash 1 injury

“ABOUT 10 DAYS AGO, MY JEEP COMPASS WAS INVOLVED IN AN INCIDENT WHERE I HAD TO APPLY MY BRAKES ALL OF THE SUDDEN, AS A DEER JUMPED RIGHT IN FRONT OF MY VEHICLE,OUT OF BUSHES. AS I WAS APPLYING BRAKES, THE ABS BRAKES DID NOT ENGAGE, AS MY BRAKE PEDAL DID NOT TAP BACK, AND WHEN JEEP FINALLY STOPPED, DRIVER SEATBELT DID NOT LOCK, AS IT SHOULD HAVE, AND I HAVE HIT MY HEAD ON THE CEILING, AT THE POINT WHERE IT MEETS THE WINDSHIELD. THE INCIDENT HAS REOCCURRED WITH SEATBELT FAILING TO LOCK AGAIN, TODAY, 10 DAYS AFTER THE ISSUE WAS REPORTED TO JEEP OFFICIALS, WHO HAVE FAILED TO TAKE IMMEDIATE AND APPR…”
NHTSA complaint #11120791, 2018 · 1 injury(ies)

“VEHCILE WAS INVOLVED A A 50 MPH FRONT END COLLISION WITH A GUARD RAIL ON A STATE HIGHWAY. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY AND THE DRIVER'S SEAT BELT DID NOT LOCK UP.”
NHTSA complaint #11099044, 2018 · crash

Wheels 2

“Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely stopped on a Blvd in the middle of traffic.Luckily I was not rear ended by another vehicle.The car needed to be towed to the shop. Upon inspection by the tech was the rear drive axles had become corroded and needed to be replaced.As well as the backing plates.The vehicle is 8 years old and has 62,000 mil…”
NHTSA complaint #11528898, 2023

“I PURCHED MY CAR IN 2015, AND FROM DAY ONE THERE WAS A SQUELLING SOUND COMING FROM THE WHEELS. WHEN I TOOK IT TO THE DEALLER TO BE LOOKED AT, I WAS TOLD THAT THE FRONT LEFT WHEEL WAS OUT OF LINED. I HAD THE ALINEMENT DONE, BY THE DEALER, SO THEY SAID THAT THEY ALINED THE WHEELS; BUT THE SQUELLING DID NOT STOP. A FEW MONTHS LATER I TOOK THE CAR BACK AND WAS TOLD THAT I NEEDED BRAKE SHOSES ON THE REAR, WHICH WAS REPLACED. I STILL WAS NOT HAPPY. NOW, AT 32,000 MILES I AM TOLD THAT I NEED NEW TIRIES AND A WHEELS ALINEMENT. I AM NOT A HAPPY CUSTOMER!! THERE HAS TO BE SOMETHING MORE GOING ON WIT…”
NHTSA complaint #11020667, 2015

Forward Collision Avoidance 1

“Component or System Involved: ABS module (Anti-lock Braking System), with apparent impact on transmission and engine performance. The component is still installed in the vehicle and available for inspection upon request. Safety Risk: The vehicle will not drive over 45 mph or exceed 3,000 RPM, which presents a serious safety risk when attempting to merge, change lanes, or maintain safe speeds in traffic. The car has also shut off unexpectedly while in the driveway, raising concerns about stalling while driving. Service Confirmation: The issue was diagnosed and confirmed by Jeep Napleton in Ki…”
NHTSA complaint #11690438, 2025

Fuel System 1

“The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.”
NHTSA complaint #11595026, 2024

Visibility 1

“TL* THE CONTACT OWNS A 2015 JEEP COMPASS. THE CONTACT STATED THAT THERE HAD BEEN A PROGRESSING FAILURE WITH A LEAK COMING FROM THE SUNROOF. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BY A DEALER AS OF YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
NHTSA complaint #11120055, 2018

Visibility/Wiper 1

“REAR VIEW MIRROR BECAME UNATTACHED & TOOK A CHUNK OF THE WINDSHIELD GLASS OUT. VEHICLE WAS PARKED & HAPPENED OVERNIGHT.”
NHTSA complaint #11349565, 2020