2015 Ford Mustang Problems & Owner Complaints

Unknown Or Other 75 5 crash 2 fire 4 injury

“WE WERE STOPPED IN FAST LANE IN FREEWAY TRAFFIC, CAR IN CENTER LANE HIT BACK PASSENGER SIDE, PUSHING US INTO TAHOE IN FRONT OF US. DRIVER THAT HIT US WAS GOING 30-35 MPH ON IMPACT. ONLY THE DRIVERS LEG AIRBAG WENT OFF, PASSENGER AIRBAG POPPED COVER OFF ON RIGHT SIDE AND GOT STUCK SO DID NOT DEPLOY. DRIVERS FRONT STEERING WHEEL AIRBAG DID NOT DEPLOY. DRIVER INJURED WITH SEVERE BRUISING. BACK WINDSHIELD SHATTERED IN TINY PIECES ACROSS ENTIRE INSIDE OF CAR. I HAVE CONFIRMED THIS CAR DID NOT HAVE ANY AIRBAG RECALLS ASSOCIATED WITH IT.”
NHTSA complaint #11179754, 2019 · crash · 2 injury(ies)

“I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT”
NHTSA complaint #11255633, 2019 · crash · 1 injury(ies)

“FORD MUSTANG 2015 IS NOT SUPPOSED TO HAVE A TRUNK THAT DOES NOT PROTECT INSIDE BECAUSE NO EDGE TO EDGE SUPPORT. MY TRUNK EDGE ON THE DRIVER'S SIDE OR WHEN FACING THE TRUNK (LEFT SIDE) IS SO MALALIGNED AS TO MAKE ME THINK EITHER THE CAR IS TWERKED OR THE FRAME IS....THIS CREATES UNSTABLE DRIVING CONDITIONS.FORD REPLACED MY ORIGINAL TRUNK WITH THERE VERSION OF A FITTED TRUNK.”
NHTSA complaint #10925648, 2016 · crash · 1 injury(ies)

Electrical System 66 3 crash 2 fire 2 injury

“i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note prior to the accident (Sunday AM) on friday I had a battery replaced @ Firestone, see reciept attached that was the last repair for the care”
NHTSA complaint #11625380, 2024 · crash · 2 injury(ies)

“I WAS DRIVING MY 2015 TWIN ECO-BOOST CAR ON A CITY STREET,WHEN I I HEARD SOMETHING UNDER HOOD.AND RIGHT AT THAT MOMENT SMOKE WAS ROLLING OUT FROM UNDER THE HOOD.WHEN I STOPPED AND GOT OUT,THATS WHEN A WITNESS TOLD ME SHE SAW FLAMES COMING OUT FROM UNDER THE CAR IT MELTED EVERYTHING UNDER THE HOOD.EVERY WIRE WAS EXSPOSED.I AM WAITING FOR REPORT FROM FIRE DEPARTMENT.I DO HAVE A PICTURE OF IT.FIRE CHIEF SAID BATTERY EXPLODED.”
NHTSA complaint #11402717, 2021 · fire

“CAR WOULD IDLE THEN CUT OFF DURING STATIONARY, ENGINE WOULD CUT OFF WHILE IN MOTION ON HIGHWAY OR CITY STREET TURNING AND NOT TURNING. CAR WOULD NOT ACCELERATE OR MOVE WHEN PRESSING GAS. HEATED SEAT CAUGHT ON FIRE. STEERING WHEEL CONTROLS STOPPED WORKING. NEW BATTERY WOULD DIE THEN BE FINE, CAR HAVE PROBLEMS AFTER FILLING WITH GAS WOULD NOT START, BLACK AND WHITE SMOKE CAME OUT OF THE EXAUST AND DISPLAYED LOW FUEL WHEN IT HAD A FULL TANK. CAR RESTRICTED ME FROM DRIVING PAST 80. POWER TRAIN ISSUES , AUXILIARY EMISSION CONTROL FAILED, COMPUTER OUTPUT CIRCUIT FAILED.”
NHTSA complaint #11078618, 2016 · fire

Engine 51 3 fire 1 injury

“TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHEN THE AIR CONDITIONER WAS ACTIVATED, A FOREIGN OBJECT PROJECTED OUT OF THE VENT. THE CONTACT SUSTAINED INJURIES TO THE EYES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.”
NHTSA complaint #11089958, 2017 · 1 injury(ies)

“I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fir…”
NHTSA complaint #11723807, 2026 · fire

““Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and e…”
NHTSA complaint #11705769, 2025 · fire

Service Brakes 50 5 crash 1 injury

“The contact owned a 2015 Ford Mustang. The contact stated that while her son was driving approximately 30 MPH, as he tried to slow while following the road steering to the left, the vehicle's brakes failed. The vehicle left the roadway spun several times and crashed into a tree. The roadway surface was not dry, the contact's son said that the conditions had been misty. The driver's side door was crushed and the entire side panel to the rear wheel was crushed by the impact. The driver's side window, the rear windshield, and the passenger side window were shattered. The contact stated that addit…”
NHTSA complaint #11487333, 2022 · crash · 1 injury(ies)

“The contact owns a 2015 Ford Mustang, The contact stated while the vehicle was parked in her driveway when the vehicle rolled forward and impacted her second vehicle. The contact stated no one was injured or sought medication. No police report was filed on the incident. The contact took the vehicle to a local dealer and was informed her VIN was associated with NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. Th…”
NHTSA complaint #11464479, 2022 · crash

“I HAVE A MANUAL TRANSMISSION. VEHICLE WAS PARKED WITH THE EMERGENCY PARKING BRAKE FULLY ENGAGED. VEHICLE ROLLED DOWNHILL AND CRASHED INTO A FENCE. CONTACTED DEALER AND THEY SAID VEHICLE WAS NOT COVERED BY ANY RECALL.”
NHTSA complaint #11093409, 2018 · crash

Structure 45 4 crash 1 fire 5 injury

“2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL T…”
NHTSA complaint #10948541, 2017 · crash · 5 injury(ies)

“ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPE…”
NHTSA complaint #10747221, 2015 · crash

“I FAILED TO LEAVE THE CAR IN 1ST GEAR ON AN APPROXIMATELY 4% GRADE. I ENGAGED THE PARKING BRAKE AND LEFT THE VEHICLE. THE VEHICLE REMAINED PARKED IN PLACE FOR 20-30 MINUTES. SOMEWHERE BETWEEN 0 AND 30 MINUTES LATER, THE PARKING BRAKE RELEASED AND THE VEHICLE ROLLED DOWN THE GRADE, CAUSING DAMAGE TO THE VEHICLE AND NEIGHBOR'S PROPERTY. I AM AN EX-BRAKING ENGINEER AND HAVE REPRODUCED THE DEFECT MULTIPLE TIMES WELL UNDER THE FMVSS 135 PROTOCOL LIMITS OF ACCEPTABLE PERFORMANCE. I COMMUNICATED THIS TO FORD CUSTOMER CARE AND THEY WISH FOR ME TO HAVE BODY DAMAGE REPLACED THROUGH INSURANCE.”
NHTSA complaint #10730144, 2015 · crash

Exterior Lighting 42

“The contact owns a 2015 Ford Mustang. The contact stated that before making a left turn the contact switched on the left turn light signal; however, upon making the left turn the contact noticed that the left turn signal on the instrument panel was flashing twice as fast as normal. The contact pulled over to inspect the vehicle. The contact became aware that the taillights were inoperable; however, after restarting the vehicle, the taillights became operable. The following day the contact drove to a local dealer where the vehicle was inspected; however, the vehicle was not diagnosed. The conta…”
NHTSA complaint #11622008, 2024

“There is a break pedal pad that is broken. It doesn't allow the car to accelerate correctly and car goes in limp mode. All break lights are illuminated when car is turned off. There is a recall for this, but I purchased my car in CA. I think the car was originally a Nevada car. Am I still eligible for the recall even if I didn't get the notification and my state of purchase was not mentioned?”
NHTSA complaint #11608373, 2024

“The brake pedal stop bumper in my car disintegrated in the middle of the day and fell off. The brake lights do not turn off anymore and the vehicle can be started and shifted without needing to press the brake. I found a recall # 22S02 for this exact issue but my vehicle is not covered by it (assuming due to region). The vehicle has not been inspected yet.”
NHTSA complaint #11594425, 2024

Power Train 42 1 crash 1 fire

“CAR WOULD IDLE THEN CUT OFF DURING STATIONARY, ENGINE WOULD CUT OFF WHILE IN MOTION ON HIGHWAY OR CITY STREET TURNING AND NOT TURNING. CAR WOULD NOT ACCELERATE OR MOVE WHEN PRESSING GAS. HEATED SEAT CAUGHT ON FIRE. STEERING WHEEL CONTROLS STOPPED WORKING. NEW BATTERY WOULD DIE THEN BE FINE, CAR HAVE PROBLEMS AFTER FILLING WITH GAS WOULD NOT START, BLACK AND WHITE SMOKE CAME OUT OF THE EXAUST AND DISPLAYED LOW FUEL WHEN IT HAD A FULL TANK. CAR RESTRICTED ME FROM DRIVING PAST 80. POWER TRAIN ISSUES , AUXILIARY EMISSION CONTROL FAILED, COMPUTER OUTPUT CIRCUIT FAILED.”
NHTSA complaint #11078618, 2016 · fire

“MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.”
NHTSA complaint #10850935, 2015 · crash

“Clutch assembly failed, the metal bracket weld cracked/failed resulting in the clutch pedal being inoperable. It's not available for inspection since I had it replaced and the defective assembly disposed of. My safety was at risk since I had extreme difficulty shifting gears on the road. The issue was confirmed at an independent service center - AAMCO of Huntsville, AL. No other entity inspected the part. The vehicle gave me no warning or indication of a problem other than the difficulty with starting and operating it.”
NHTSA complaint #11754275, 2026

Back Over Prevention 41 2 crash

“The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the…”
NHTSA complaint #11691846, 2024 · crash

“The rear backup camera will periodically fail and not show what is behind the vehicle while backing up. The backup camera monitor will receive a message that states contact the dealer for repair. This is similar to the same recall notice I received for my 2020 Ford Mustang GT, yet I have never received notification of a recall for the 2015 Ford Mustang GT. I reported this same issue to my Ford Dealer when I purchased my 2020 Ford Mustang GT. The lack of a back camera resulted in a collision in a parking lot while driving the 2015 Ford Mustang GT because the other driver was out of my line of…”
NHTSA complaint #11444741, 2020 · crash

“The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
NHTSA complaint #11695276, 2025

Fuel/Propulsion System 28 2 fire

“I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fir…”
NHTSA complaint #11723807, 2026 · fire

“TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHEN HIS DAUGHTER WOULD DRIVE THE VEHICLE AT VARIOUS SPEEDS, SHE COULD SMELL A BURNING RUBBER ODOR EMITTING FROM THE VEHICLE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT 50 MPH, SHE NOTICED WHITE SMOKE COMING FROM THE ENGINE WITHOUT WARNING. THE DRIVER IMMEDIATELY PULLED AND CALLED HER FATHER. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE VALVE COVER GASKET HAD CAUSED OIL TO SPILL OVER THE MANIFOLD. THE CONTACT THEN CALLED ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009) WHERE THE…”
NHTSA complaint #11330181, 2020 · fire

“With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire…”
NHTSA complaint #11703290, 2025

Air Bags 23 11 crash 1 fire 14 injury

“2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL T…”
NHTSA complaint #10948541, 2017 · crash · 5 injury(ies)

“WE WERE STOPPED IN FAST LANE IN FREEWAY TRAFFIC, CAR IN CENTER LANE HIT BACK PASSENGER SIDE, PUSHING US INTO TAHOE IN FRONT OF US. DRIVER THAT HIT US WAS GOING 30-35 MPH ON IMPACT. ONLY THE DRIVERS LEG AIRBAG WENT OFF, PASSENGER AIRBAG POPPED COVER OFF ON RIGHT SIDE AND GOT STUCK SO DID NOT DEPLOY. DRIVERS FRONT STEERING WHEEL AIRBAG DID NOT DEPLOY. DRIVER INJURED WITH SEVERE BRUISING. BACK WINDSHIELD SHATTERED IN TINY PIECES ACROSS ENTIRE INSIDE OF CAR. I HAVE CONFIRMED THIS CAR DID NOT HAVE ANY AIRBAG RECALLS ASSOCIATED WITH IT.”
NHTSA complaint #11179754, 2019 · crash · 2 injury(ies)

“TAKATA RECALL. I WAS INVOLVED IN A CAR ACCIDENT ON THE FREEWAY. A TRAILER TRUCK TURNED INTO MY DRIVER SIDE REAR WHEEL DESTROYING IT AND PUSHING ME TOWARDS THE FRONT OF HIS TRUCK. TO PREVENT ENDING UP IN FRONT OF THE TRUCK I TURNED THE WHEEL TO MY RIGHT CAUSING ME TO CRASH INTO A CONSTRUCTION BARRIER AT 30MPH. MY FRONT RIGHT TIRE TOOK ALL THE IMPACT CAUSING MY CAR TO GO UP ABOUT 3-4 FEET AND SLAMMING DOWN HARD. MY AIRBAGS NEVER DEPLOYED.”
NHTSA complaint #11165280, 2018 · crash · 2 injury(ies)

Latches/Locks/Linkages 21

“The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy h…”
NHTSA complaint #11692059, 2025

“The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 35 MPH, the passenger’s side door erroneously unlatched and became partially unsecured. The cause of the failure was not yet determined. The local dealer was not contacted. Additionally, the contact stated that the passenger’s side door would not remain securely locked. The manufacturer was notified of the failure. The failure mileage was 85,000.”
NHTSA complaint #11514269, 2023

“The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200.00. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?”
NHTSA complaint #11507269, 2023

Steering 17 1 crash

“MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.”
NHTSA complaint #10850935, 2015 · crash

“I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal ele…”
NHTSA complaint #11752954, 2026

“The steering gear including contour module went out. I was backing out and couldn’t turn my wheel my sisters boyfriend had to drive it home on a curvy road with no power steering. I have a local mechanic looking at it but they said the part is on back order which means this must happen a lot. They finally got the part and now are saying it won’t program so are needing to order another part. When I turned the car on to leave my destination it said service powersteering system and abs, but before that there were no warnings. I unplugged the battery for 30 minutes to rest the car and everything w…”
NHTSA complaint #11587340, 2024

Wheels 16 1 crash 1 fire

“UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.”
NHTSA complaint #11609598, 2024

“All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.”
NHTSA complaint #11609504, 2024

“Brought in for service. Ford found Swollen distorted lug bolts. Could not rotate tires. Potential safety issue. All need to be replaced.”
NHTSA complaint #11457831, 2022

Vehicle Speed Control 14 1 crash 1 fire

“CAR WOULD IDLE THEN CUT OFF DURING STATIONARY, ENGINE WOULD CUT OFF WHILE IN MOTION ON HIGHWAY OR CITY STREET TURNING AND NOT TURNING. CAR WOULD NOT ACCELERATE OR MOVE WHEN PRESSING GAS. HEATED SEAT CAUGHT ON FIRE. STEERING WHEEL CONTROLS STOPPED WORKING. NEW BATTERY WOULD DIE THEN BE FINE, CAR HAVE PROBLEMS AFTER FILLING WITH GAS WOULD NOT START, BLACK AND WHITE SMOKE CAME OUT OF THE EXAUST AND DISPLAYED LOW FUEL WHEN IT HAD A FULL TANK. CAR RESTRICTED ME FROM DRIVING PAST 80. POWER TRAIN ISSUES , AUXILIARY EMISSION CONTROL FAILED, COMPUTER OUTPUT CIRCUIT FAILED.”
NHTSA complaint #11078618, 2016 · fire

“I WAS IN A PARKING GARAGE EASING DOWN A RAMP AT 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN FORCING THE LEFT FRONT WHEEL OVER A SIXTEEN-INCH BARRICADE CAUSING THE DRIVER SIDE OF THE VEHICLE TO RISE SO FORCEFULLY THAT IT NEARLY FLIPPED UPSIDE DOWN. THE VEHICLE ROTATED 180 DEGREES AND LANDED ON THE PAVEMENT WITH SUCH FORCE THAT THE RACK AND PINION STEERING MECHANISM BROKE. MY EYEGLASSES FLEW OFF MY FACE AND LANDED SEVERAL FEET AWAY.”
NHTSA complaint #11013364, 2017 · crash

“While driving home, driving speed was 55 mph, car engine bogged down and orange wrench icon illuminated on dash. I was not far from home and was able to continue and "limp" home. Car would not go faster than 10-15 mph. When I parked car in garage and shut car off, the brake lights stayed on. There was no warning lights or anything wrong with car before incident. Car has not been inspected by dealer or service center. Doing further research online, I was directed to look at drivers floorboard for plastic pieces. I did find broken, yellowish colored plastic pieces on floor board. Accordin…”
NHTSA complaint #11619019, 2024

Seat Belts 10 4 crash 7 injury

“2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL T…”
NHTSA complaint #10948541, 2017 · crash · 5 injury(ies)

“MY 2015 MUSTANG WAS TOTALED ON MARCH 11 2018 AND NONE OF THE AIRBAGS CAME OUT AND ON INSPECTION THE STATE TROOPER SAID MY SEAT BEAT MISFIRED . WHEN I CONTACTED THE FORD CUSTOMER SERVICE CENTER THE GUY HAD THE NERVE TO ASK ME WHAT DID I WANT HIM TO DO ABOUT IT!!!! I NEVER RECEIVED A RECALL AT ALL FROM ANYONE!!!! I THEN ASK HIM TO HAVE SOMEONE CALL ME I HAVE AS TO YET NOT RECEIVED ONE PHONE CALL... THIS IS JUST NOT THE KIND OF RESPONSE THAT WILL CONTINUE TO SELL FORD MUSTANG IF I CAN'T BE SAFE OR MY FAMILY BE SAFE WHAT WOULD MAKE ME WANT TO OWN ANOTHER ONE OR EVEN TELL EVERYONE MY EXPERIENCE WIT…”
NHTSA complaint #11084346, 2018 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2015 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A MILE MARKER SIGN. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.”
NHTSA complaint #11084361, 2018 · crash · 1 injury(ies)

Seats 10 1 crash

“I WAS IMPACTED BY A TRUCK FROM BACK. I'M THE DRIVER MY SEAT AND SEATBELT DIDNT WORK. I WAS PUSHED TOWARDS FRONT STEERING WHEEL AND SLAMMED TO THE BACK. MY BACK REST WAS IN MY BACK SEAT. MY SEAT BELT NEVER LOCKED. I COULDN'T REACH ANY PEDDLE AFTER IMPACT”
NHTSA complaint #11180439, 2019 · crash

“Wire under passenger sear for heated seats has burning smell. Wire was replaced but happens again. Will need to replace entire plug.”
NHTSA complaint #11565993, 2024

“Heated seats stopped working smell of burning wires. Both seats make a clunking sound when moved.”
NHTSA complaint #11506028, 2022

Visibility/Wiper 9

“My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I ha…”
NHTSA complaint #11672774, 2025

“The evap core is known be a faulty part on these cars. It makes it unsafe to drive due to visibility from fogged up windows without it working properly.”
NHTSA complaint #11525929, 2023

“The backup camera on my 2015 Mustang GT has been intermittently going out leaving a blank screen or a failed image on the dash display saying I need to contact Ford. I have been notified of a recall by the manufacturer on my particular vehicle. However, after taking my car in they said the recall span as determined by Ford apparently does not include my particular car, even though mine was manufactured in the middle of the production years 2015 - 2017. My car persists in having this issue and the wiring at the trunk lid appears defective and the insulation is split. The problem is intermit…”
NHTSA complaint #11519101, 2023

Suspension 8 1 crash

“ON JULY 4TH, MY 2015 FORD MUSTANG, HAD A BREAK PEDAL ISSUE, THE PEDAL WOULD LOCK AND WOULD NOT ALLOW VEHICLE TO STOP. THE FIST TIME HAPPEN TO ME WILE DRIVING 55 MPH AND I WAS LUCKY BECAUSE IT WAS EARLY IN THE MORNING ON A NOT BUY AVENUE SO I WAS ABLE TO TOP THE CAR WITH THE HAND BREAK. HOWEVER, IN THE PROCESS I WAS NOT ABLE TO STOP AT A RED LIGHT. THE TOW THE VEHICLE WITH 882 MILES AND RETURNED TO ME WITH 882 MILES. SERVICE WAS HORRIBLE I HAD PURCHASE THE RENTAL CAR OPTION AND THE CAR WAS NOT PROVIDED TO ME UNTIL THE DAY AFTER THE INCIDENT. IN ADDITION, THEY ONLY CONDUCTED A VISUAL POINT INSPE…”
NHTSA complaint #10747221, 2015 · crash

“When driving and going over a bump the rear shock completely ripped from the frame of the car”
NHTSA complaint #11631868, 2024

“The Aluminum cast Crossmember that supports the transmission is cracked and split in several places .Shifting and or jumping in or out of gear .The dealer wanted $800.00 dollars to replace a $132. part That is hard to find in the marketplace ,because of others buying these faulty parts up ! No warning signs except hard to shift , cracked part was found by Benson ford in Easley S.C. The car has less than 70,000 miles on it . No warnings whatsoever !”
NHTSA complaint #11430515, 2021

Electronic Stability Control (Esc) 6 1 crash 1 injury

“I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT”
NHTSA complaint #11255633, 2019 · crash · 1 injury(ies)

“I WAS DRIVING NORMALLY ON THE ROAD, WHEN SUDDENLY MY STEERING WHEEL LOCKED. MY STEERING ASSIST WAS OFF, SO I FORCEFULLY PULLED OVER TO THE SIDE OF THE ROAD. HILL ASSIST, SERVICE ASDVANCETRAC AND STEERING ASSIST CODES WENT OFF. LIGHTS FOR ADVANCETRAC AND HILL ASSIST ARE STILL ILLUMINATED ON THE DASH UNTIL TODAY. IT'S BEEN A WEEK.”
NHTSA complaint #11354097, 2020

“WHEN TRAVELING AT 65 MILES A HOUR THE AIRBAG LIGHT, TRACTION CONTROL LIGHTS AND ABS LIGHT CAME ON THE VEHICLE ALSO LOST POWER STEERING. I WAS TOLD THAT BECAUSE THE AIRBAG LIGHT WAS ON THE AIRBAGS WOULD NOT FUNCTION. DEALERS REPORT THAT REAR DRIVER HUB DRIVER SIDE CAUSED THE ISSUE. DEALER REFUSED TO COVER UNDER WARRANTY EVEN THOUGH AIRBAG SYSTEM WAS STILL UNDER WARRANTY.”
NHTSA complaint #11221368, 2019

Visibility 6 1 crash

“THE REARVIEW CAMERA WILL INTERMITTENTLY DISPLAY A BLANK OR DISTORTED IMAGE. WHEN PLACING THE CAR IN REVERSE THE CAMERA WILL INTERMITTENTLY DISPLAY A BLANK SCREEN OR DISTORTED IMAGE WHILE REVERSING THE VEHICLE. THIS REDUCES THE DRIVER'S VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. THIS HAPPENS WHEN BOTH STATIONARY AND IN MOTION. THIS IS THE SAME ISSUE THAT MY 2020 FORD MUSTANG GT VIN [XXX] HAS JUST RECEIVED A RECALL NOTICE FOR. THE CAMERA BEGAN TO FAIL THE SUMMER OF 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(…”
NHTSA complaint #11375846, 2020 · crash

“The contact owns a 2015 Ford Mustang. The contact stated while entering the vehicle, he smelled an abnormal odor. The contact stated no warning light was illuminated. The contact stated that he opened the windows within 5 minutes the odor was gone. The contact stated while driving the air conditioning was not providing cold air and the front windshield started to become foggy, causing visibility issue while attempting to see the roadway. The contact also noticed a fuel leak on the fuel hose line. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been i…”
NHTSA complaint #11508866, 2023

“The contact owns a 2015 Ford Mustang. The contact stated that the body seal under the passenger’s side front windshield had pinholes. There was water entering the vehicle onto the floorboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.”
NHTSA complaint #11538438, 2022

Fuel System 4

“The contact owns a 2015 Ford Mustang. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increase rapidly but the vehicle lost motive power. The contact also stated that there was a gasoline odor present inside the vehicle. The check engine and service engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel tank filler pipe, fuel vapor line, and fuel supply tube. The fuel tank filler pipe was repaired. The fuel vapor line, and fuel supply tube were not repaired. After investigating the failu…”
NHTSA complaint #11615210, 2024

“The contact owns a 2015 Ford Mustang. The contact stated while entering the vehicle, he smelled an abnormal odor. The contact stated no warning light was illuminated. The contact stated that he opened the windows within 5 minutes the odor was gone. The contact stated while driving the air conditioning was not providing cold air and the front windshield started to become foggy, causing visibility issue while attempting to see the roadway. The contact also noticed a fuel leak on the fuel hose line. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been i…”
NHTSA complaint #11508866, 2023

“The contact owns a 2015 Ford Mustang. The contact stated that while driving at various speeds, a fuel odor would emit throughout her vehicle as the check engine warning light appeared on the instrument panel. The contact also stated that her vehicle would hesitate up the depression of the accelerator pedal. The contact initially took the vehicle to an independent mechanic who informed her that there was an issue with the fuel tank. The contact then took the vehicle to another independent mechanic who discovered a fuel leak coming from the fuel tank; however, the mechanic was unable to determin…”
NHTSA complaint #11451209, 2021

Forward Collision Avoidance 3

“Hi, I was driving on the freeway and suddenly my car stopped accelerating. I would push the acceleration pedal but it wouldnt speed up. And for a few times it would speed up very much. This was very rapid fluctuation. I also noticed that the cruise control was not working. This was very scary being on the highway with this kind of speed fluctuation. After i came back home, i noticed that the brake light wouldnt turn off at all. After doing some research i found that the brake light switch broke and the car was sensing that the brake was being applied and hence was doing acceleration fluctuatio…”
NHTSA complaint #11603653, 2024

“The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able…”
NHTSA complaint #11477734, 2022

“Rubber stopper on brake sensor dry rotted and broke off. This caused the car to think I was applying the brakes when I wasn’t. It would cut the throttle while trying to maintain speed and my brake lights were always on even though I wasn’t touching the brakes or in the car for that matter.”
NHTSA complaint #11471035, 2022

Equipment 2 1 injury

“TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHEN THE AIR CONDITIONER WAS ACTIVATED, A FOREIGN OBJECT PROJECTED OUT OF THE VENT. THE CONTACT SUSTAINED INJURIES TO THE EYES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.”
NHTSA complaint #11089958, 2017 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE WITH THE AIR CONDITIONER ACTIVATED, THE ODOR OF BURNT OIL WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 200.”
NHTSA complaint #10724207, 2015

Tires 2

“ON A MONDAY MORNING, I GET IN MY CAR TO GO TO WORK AND THE VEHICLE'S WARNING SENSORS START TO GO OFF INDICATING THAT MY LEFT REAR TIRE HAS ONLY 15 PSI. NOW, ONLY THE NIGHT BEFORE, I WAS DRIVING AROUND WITH NO PROBLEMS ON MY TIRES SO THIS LEADS ME TO BELIEVE I MUST HAVE PICKED UP SOMETHING ON MY WAY HOME LIKE A NAIL OR A SCREW. I TOOK THE CAR TO THE NEAREST TIRE SHOP AND WHEN THEY INSPECTED THE TIRE THEY INDICATED THERE WAS A BULGE IN THE INNER EXTERIOR OF THE TIRE. WHEN I ASKED THEM WHAT THAT MEANT THEY INFORMED ME THAT A BULGE USUALLY CREATED WHEN DRIVING THROUGH A POTHOLE. I WAS INDICATED…”
NHTSA complaint #10865365, 2016

“FORD HAS FAILED TO MAKE A SPARE WHEEL/TIRE AVAILABLE FOR THE 2015 MUSTANG. IT IS NOT STANDARD ON ALL VEHICLES (A TIRE INFLATION KIT IS ALL IT COMES WITH) AND THE SPARE WHEEL/TIRE IS ON BACK ORDER FOR ALL DEALERSHIPS BECAUSE SUPPLY IS LOW AND PRODUCTION IS BEING PRIORITIZED OVER OWNER AVAILABILITY. THEREFORE, I AM STUCK WITHOUT A SPARE WHEEL/TIRE. I HAVE EVEN TRIED TO PROCURE AN AFTERMARKET SPARE AND 3 DIFFERENT TIRE STORES HAVE TOLD ME THEY DO NOT HAVE A COMPATIBLE SPARE AVAILABLE. FORD IS HANDLING THE AVAILABILITY OF A SPARE WHEEL/TIRE AS A SHORTAGE OF AN "ACCESSORY" AS IF IT IS A FLOOR M…”
NHTSA complaint #10702036, 2015

Equipment Adaptive/Mobility 1

“THE ABOVE VEHICLE IS A 2015 FORD MUSTANG ECO-BOOST CONVERTIBLE. IT IS EQUIPPED WITH ADAPTIVE CRUISE CONTROL. WHEN A VEHICLE IN FRONT SLOWS BELOW A SET SPEED OR A VEHICLE CUTS THE CAR OFF THE ADAPTIVE CRUISE CONTROL SLOWS THE CAR DOWN, OR STOPS IT, TO KEEP A PREDETERMINED DISTANCE. ACCORDING TO FORD THE SLOWING IS DONE BY THE ENGINE AND NOT THE BRAKES. ONCE THE VEHICLE SLOWS, AND IT IS SAFE, IT BEGINS TO ACCELERATE BACK TO THE SET CRUISE CONTROL SPEED. THE SLOWING, NOT BEING DONE BY THE BRAKING SYSTEM, DOES NOT ACTIVATE THE BRAKE LIGHTS. ONLY WHEN THE BRAKE PEDAL IS STEPPED ON WILL THE BRAKE L…”
NHTSA complaint #10763613, 2015

Parking Brake 1 1 crash

“TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE INTO A DITCH AND CRASHED INTO A RETAINING WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800.”
NHTSA complaint #10876743, 2016 · crash