2015 Ford Edge Problems & Owner Complaints

Engine 188 2 crash 1 fire 1 injury

“Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses…”
NHTSA complaint #11443943, 2021 · crash · 1 injury(ies)

“The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled”
NHTSA complaint #11739332, 2023 · fire

“WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.”
NHTSA complaint #11228496, 2019 · crash

Service Brakes 130 5 crash 2 injury

“The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked…”
NHTSA complaint #11692072, 2025 · crash · 1 injury(ies)

“The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A Police report was filed; however, the information was unavailable. In addition, the contact stated that…”
NHTSA complaint #11686990, 2025 · crash · 1 injury(ies)

“I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you”
NHTSA complaint #11720410, 2025 · crash

Power Train 118 5 crash 5 injury

“The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trau…”
NHTSA complaint #11474893, 2022 · crash · 1 injury(ies)

“Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses…”
NHTSA complaint #11443943, 2021 · crash · 1 injury(ies)

“The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. T…”
NHTSA complaint #11470417, 2020 · crash · 1 injury(ies)

Unknown Or Other 110 1 crash 1 fire 3 injury

“My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open . I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg and shoulder while getting out of the way of the car. I also sustained cuts on my hand from the open car door. We have a steep approach to our garage and live on an acreage with timber. The vehicle rolled down the approach to the garage and into and through the timber before it hit a tree big enough to stop it. At the body shop the repair…”
NHTSA complaint #11562535, 2023 · 1 injury(ies)

“UNLIKE OTHER FORD VEHICLES, THE EDGE REAR BACKUP SYSTEM ACTIVATES ONLY WHEN THE VEHICLE IS APPROACHING AN OBJECT AT LESS THAN 3 MPH OR AN OBJECT IS APPROACHING THE REAR OF THE VEHICLE DIRECTLY. LATERAL MOVEMENT IS NOT DETECTED. ALSO, STATIONARY OBJECTS DIRECTLY BEHIND THE VEHICLE WITHIN THE VEHICLE,S WARNING ZONE ARE NOT DETECTED UNLESS THE VEHICLE IS MOVING. WITHIN THE FIRST WEEK OF DRIVING THIS VEHICLE, I TRIED TO BACK UP FROM A PARKING SPACE. A PEDESTRIAN WAS WALKING DIRECTLY BEHIND THE RIGHT REAR OF THE VEHICLE. THE VEHICLE STARTED REARWARD AND HIT THE PEDESTRIAN WITHOUT ANY AUDIBLE WARNI…”
NHTSA complaint #10955648, 2017 · 1 injury(ies)

“THE 2015 FORD EDGE (V6, AWD) I HAVE, HAS A MOTION-SENSORED TAILGATE THAT OPENS AND CLOSES WITH THE WAVE OF YOUR FOOT UNDERNEATH THE REAR BUMPER. WHILE LOADING GROCERIES AND LEANING INTO VEHICLE, THE TAILGATE HAS RANDOMLY STARTED TO CLOSE ON ME. THE FIRST TIME IT HIT ME IN THE HEAD AND CONTINUED TO CLOSE, EVEN THOUGH MY BODY WAS STILL "LEANING INSIDE" THE TRUNK AREA. THERE IS NOT A SENSOR TO DETECT THAT A PERSON IS STILL THERE AND CONTINUED TO CLOSE ON ME. I HAD TO QUICKLY DODGE OUT OF THE WAY TO AVOID THE TAILGATE COMING DOWN ON ME. THIS HAS HAPPENED TWICE TO ME AND ONCE TO MY HUSBAND. E…”
NHTSA complaint #10748422, 2015 · 1 injury(ies)

Electrical System 52 1 fire

“The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled”
NHTSA complaint #11739332, 2023 · fire

“During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions…”
NHTSA complaint #11739445, 2026

“What component or system failed or malfunctioned, and is it available for inspection upon request? The flexible brake hose on my 2015 Ford Edge failed/broke shortly after I purchased the vehicle. The vehicle also began experiencing engine performance issues, including a rough idle and rough driving condition after the check engine light came on. The vehicle and failed brake hose should be available for inspection upon request. How was your safety or the safety of others put at risk? The broken flexible brake hose created a serious safety risk because it could affect the vehicle’s braking abili…”
NHTSA complaint #11736472, 2026

Structure 51 1 crash 1 injury

“The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.”
NHTSA complaint #11747339, 2026 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10850989, 2016 · crash

“The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, there was an abnormal banging sound coming from the driver's side roof panel. The contact continued driving. The contact stated that while driving on another occasion, the sound became louder. Upon arriving at the destination, the contact inspected the vehicle. The contact noticed that the driver's side roof panel and the front roof panel that was connected to the windshield had detached. The contact applied tape to the roof panels. The vehicle was taken to the dealer, where it was inspected and the dealer re-applied t…”
NHTSA complaint #11637924, 2025

Visibility/Wiper 43 1 injury

“THE VEHICLE WAS PARKED IN MY DRIVEWAY AND OCCUPIED BY MYSELF AND THREE CHILDREN IN THE BACK SEAT. THE WINDOW IMPLODED WHEN THE FRONT PASSENGER DOOR WAS CLOSED AS MY HUSBAND ENTERED THE SUV. MY SON IN THE BACK SEAT RECEIVED A SMALL CUT OVER HIS LEFT EYE, ANOTHER CHILD WAS HIT BY THE GLASS BUT UNINJURED.”
NHTSA complaint #10959685, 2017 · 1 injury(ies)

“On 12/31/24 my rear windshield exploded. I had it replaced and on 2/28/25 the rear window has exploded AGAIN!”
NHTSA complaint #11645472, 2025

“The panoramic sun roof has cracked suddenly due to stress. There was no damage or fracture due to an impact from a rock or other outside projectile. The glass roof has simply begun to fail due to stress. I am having this issue repaired next week, but I have taken pictures for documentation. I was able to find forums online where numerous people have complained about this issue with what appears to be years 2015-2017 Ford Edges.”
NHTSA complaint #11602991, 2024

Steering 41

“The contact owns a 2015 Ford Edge. The contact stated that while driving approximately 45 MPH, the message "Steering Fault - Service Now" was displayed. The vehicle was later parked at the residence, and the next day while starting the vehicle, the power steering malfunctioned, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and traction control features were inoperable. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included i…”
NHTSA complaint #11713586, 2026

“The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was…”
NHTSA complaint #11660004, 2025

“and cause in your description. am writing to formally report a recurring and dangerous issue with my 2015 Ford Edge, which is currently driven by my 16-year-old daughter. Despite reporting this problem multiple times, it remains unresolved and poses a serious safety risk. The backup camera activates while driving at high speeds, distracting the driver and creating a hazardous situation. The steering becomes unusually tight, making it difficult to maneuver the vehicle safely, especially during lane changes or emergency corrections. These issues are not only persistent but occur while the vehicl…”
NHTSA complaint #11697605, 2024

Back Over Prevention 36

“See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, Huntington Beach Ford and first they said they had the parts for recall 25V572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford Motor Company and Huntington Beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable a…”
NHTSA complaint #11733205, 2026

“The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded…”
NHTSA complaint #11733301, 2026

“The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable and traveled to the floorboard while depressed. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle to avoid a crash with another vehicle. The contact stated that after the failure had occurred, the braking system warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recal…”
NHTSA complaint #11733005, 2026

Vehicle Speed Control 30 1 crash

“AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUAL…”
NHTSA complaint #11088864, 2018 · crash

“During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions…”
NHTSA complaint #11739445, 2026

“While driving 45-50 mph, without any warning or indication, there was a sudden loss of power and the ability to accelerate. The engine and all electric components were still working but I was not able to accelerate, only coast. There was a wrench warning light, Hill side assist error message, and airbag warning light that showed up on the dash. After pulling over safely, the car was turned off for roughly 30 seconds and restarted. After restarting the vehicle, all systems seemed to work properly. After driving a few days and avoiding any highways, I have not had this happen again. I decided to…”
NHTSA complaint #11602923, 2024

Fuel/Propulsion System 28

“55,000 miles and start the car it shakes and engine light comes on. My plugin said misfired cylinder so we Take it to Apple ford in maplewood, mn and they say it has coolant in engine cylinders and need to replace the engine for about $7500 and it’s not drivable they said. Internet has many lists of this complaint for my engine but still no recall. I’ve had it parked since waiting.”
NHTSA complaint #11639534, 2024

“In june of 2022, the vehicle was exhibiting symptoms of hard to start especially after refueling, stalling, and poor drivability and the check engine light was illuminated.This vehicle was taken to local ford dealer (dowling ford- cheshire, ct) and diagnosed as a faulty fuel vapor separator (aka purge valve/solenoid) Ford part # f2gz-9d289-a. The dealer performed diagnosis/repair/replacement of this part at a total cost of approximately $600. The problem appeared to have been fixed, but now on 10/15/2024 the same issue re-appeared, and once again the dealer has determined same part has failed…”
NHTSA complaint #11622455, 2024

“I own a 2015 sport edge that got serviced from the dealership at the beginning of the year 2023 for a rattling noice, loss of power, and a shut off problem while been operated on the highway. Expenses where paid out of pocket twice for the same reasons but now in July 2023 I received a recall letter 22N12 about this problem and after getting another diagnosis from the dealership I've been advised that a new engine is needed and that ford will not cover any expenses even after the recall 22N12 stating that the problems I'm having with my car are the same diagnosis the dealership gave me months…”
NHTSA complaint #11533548, 2023

Engine And Engine Cooling 23

“The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden reduction of motive power, preventing the driver from accelerating normally to maintain speed with traffic flow. Additionally, the contact stated that the vehicle failed to start properly during initial attempts. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder 1 misfire due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,019.”
NHTSA complaint #11743182, 2026

“The contact's mother owns a 2015 Ford Edge. The contact performed a minor service on the vehicle. The contact stated that the vehicle was idling roughly, and the check engine warning light was illuminated. The contact replaced the spark plugs and the valve cover gasket; however, the vehicle was still idling roughly with a misfire coming from cylinder #3. The contact checked the spark plug in cylinder #3 and became aware that engine oil had fouled the plug. The contact stated that the vehicle was consuming engine oil, and 1 quart of oil was added after an oil change. The contact had taken the v…”
NHTSA complaint #11680191, 2025

“The contact owns a 2015 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact slightly released and then depressed the accelerator pedal to drive as needed. The check engine warning light illuminated intermittently. The vehicle was taken to a certified mechanic who diagnosed that there was coolant leaking into cylinder #1 causing the engine to fail. The contact was informed that the engine needed to be replaced. The water pump, reservoir, and ignition coils had been replaced; however, the failure persisted. The contact lea…”
NHTSA complaint #11637636, 2024

Wheels 23 1 crash 1 injury

“The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed. The contact sustained neck and back pain. A police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to the insurance lot where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 8…”
NHTSA complaint #11417798, 2021 · crash · 1 injury(ies)

“the lug nut caps will not come off and no tire store in our area can get them off without charging an arm and a leg. what if we were on the road with a flat tire? my husband is [XXX] and i'm [XXX] . there is no way we'd be able to get the wheel off to change it. what if we had no cell service and a driver who is a criminal stops to "help". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11712716, 2025

“The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehicle was taken to the dealer, where all four tires were replaced with brand new tires; however, the failure recurred a week later. The vehicle was taken back to the dealer, where the deflated tires were resealed; however, the failure recurred a month later. The vehicle was taken to the dealer, where it was diagnosed and determined that the…”
NHTSA complaint #11703743, 2025

Visibility 11

“I believe there's a Manufactuing defect with my rear defrost. I woke up this morning to my back windshield blowing out. The temperature was not cold nor there was nothing felled on it. My car was parked in my driveway.”
NHTSA complaint #11636581, 2025

“The contact owns a 2015 Ford Edge The contact stated that when the vehicle was started, the defroster was activated, however, the defroster did not defrost and was inoperable. The contact's visibility was impaired, and the contact was unable to drive the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed HVAC housing and HVAC housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 125,000.”
NHTSA complaint #11579864, 2023

“The contact owns a 2015 Ford Edge. The contact stated while driving approximately 43 MPH, the sunroof exploded without impact. The contact pulled over and observed that the sunroof had shattered. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,004.”
NHTSA complaint #11519782, 2023

Air Bags 10 5 crash 5 injury

“i was in a motor vehicle accident on a highway, with speeds greater than 50mph. A car struck my driver side door. My car, spun, with my head hitting the driver side door top trim. Air bags did not deploy.”
NHTSA complaint #11727903, 2026 · crash · 1 injury(ies)

“Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps…”
NHTSA complaint #11548686, 2023 · crash · 1 injury(ies)

“The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trau…”
NHTSA complaint #11474893, 2022 · crash · 1 injury(ies)

Exterior Lighting 9

“My brake lights are not turning off. Upon inspection of the brake light switch attached to the pedal, I saw a plastic part (washer) that had broken in half. I believe it is the same issue that affected other 2014-15 Ford models. (https://www.freep.com/story/money/cars/ford/2022/01/19/ford-recall-brakes-fusion-lincoln-mkz/6580413001/)”
NHTSA complaint #11529239, 2023

“The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact’s husband observed condensation in the rear gate light bar. The vehicle was taken to a dealer where it was diagnosed that the taillight assembly needed to be replaced because of a broken seal. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the taillight assembly needed to be replaced due to a broken seal. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000.”
NHTSA complaint #11624956, 2022

“The contact owns a 2015 Ford Edge. The contact stated that there was condensation in the rear exterior light housings. The contact stated that the condensation had increased significantly over time. An unknown dealer was notified of the failure and informed the contact that it was a common failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.”
NHTSA complaint #11577352, 2022

Seats 6 1 fire 1 injury

“TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.”
NHTSA complaint #10816895, 2015 · fire · 1 injury(ies)

“Intermittently the seat heater for the drivers seat activates on its own. Goes to full heat getting extremely hot. Cannot initially turn down or off with the button on dash. Have to turn off vehicle and let it sit. Start vehicle - seat heater still on full. Sometimes the off/start sequence has to be repeated several times, before the button will work, lowering or turning off the seat heater. Incidents are increasing in frequency. Now taking more off/starts to get the seat heater to deactivate. Last incident. 5 off/start sequences over an 8-10 minute period.”
NHTSA complaint #11693332, 2025

“I was driving on the freeway, when All of the sudden the driver seat started to move by itself, and the door locks started locking and unlocking by itself.”
NHTSA complaint #11635300, 2025

Electronic Stability Control (Esc) 5

“The contact owns a 2015 Ford Edge. The contact stated that when she turns off the vehicle after driving and later attempts to restart, the vehicle would fail to start and the steering wheel would seize. The contact stated that the vehicle would indicate that there was a system reset, and the failure would reoccur. A jump start was required in order to start the vehicle. The contact stated that the vehicle would drive normally for a few days, and the failure would reoccur. The vehicle was taken to a dealer who checked the battery and alternator, which they found no issue with. The contact state…”
NHTSA complaint #11450850, 2022

“SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALERSHIP TRYING TO FIX IT. AFTER IT BEING IN THE SHOP THE FOR 3 WEEKS THE SAME THING STARTED HAPPENING A FEW HOURS AFTER PICKUP. THE DEALERSHIP CLAIMS THAT FORD KNOWS ABOUT THE ISSUE BUT THEIR ISN'T JUST A ONE ALL FIX ALL. OTHER FORD MODELS HAS HAD THE SAME ISSUES IN THE PAST AND HAD RECALLS ON THEM. NEED THIS ISSUE FIXED!! IT'S BEEN LIKE TH…”
NHTSA complaint #11271274, 2019

“WE HAD HAD A PROBLEM FOR OVER A YEAR.THE AC MAKES LOUD NOISES AND CUTS OUT AND STOPS WORKING IT WILL SPEED UP SLOW DOWN WITH NO TOUCHING.THE BLUETOOTH DOESN'T WORK PROPERLY AND THE PHONE DOESN'T SINK OR DROPS CALLS.THE CHECK ENGINE LIGHT COMES ON!!!!WE FIRST TOOK TO OUR LOCAL DEALERSHIP KELLY FORD IM MELBOURNE THEY COULDN'T GET IT TO FAIL.GAVE US THE CAR BACK AND WERE RUDE,MY WIFE CALLED CUSTOMER CARE AND MADE A COMPLAINT AND NOTHING WAS DONE.WE THEN SENT VIDEOS OF THE ISSUES. TO THE DEALERSHIP WE BOUGHT FROM WHICH IS 2 HOURS DRIVE SOUTH OF ELSE DELRARE FORD.WE DROVE THERE AND SHOWED THE SALES…”
NHTSA complaint #11084514, 2018

Latches/Locks/Linkages 5

“The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempted to operate the rear trunk. The contact had to push up on the hatchback to move it upward with great force. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure a case was opened. The cont…”
NHTSA complaint #11628534, 2024

“The 2015 Ford Edge push button start key fob stopped working after replacing the CR2025 battery.. Now nothing works NO LOCK/UNLOCK/REMOTE START”
NHTSA complaint #11506766, 2023

“The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.”
NHTSA complaint #11487185, 2022

Lane Departure 4

“MULTIPLE INSTANCES of being blinded COMPLETELY by LED headlights of oncoming vehicles. PLEASE DO SOMETHING about this!”
NHTSA complaint #11709552, 2026

“The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was…”
NHTSA complaint #11660004, 2025

“The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65-75 MPH, the Lane Keep Assist was veering the vehicle into another lane. There were no warning lights illuminated. The contact called the local dealer who stated that the failure may be due to the CPU being corrupt. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 62,000.”
NHTSA complaint #11441592, 2021

Seat Belts 4 1 crash 1 injury

“MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.”
NHTSA complaint #11242607, 2019 · crash · 1 injury(ies)

“From my personal experience and other edge owner on forum complaints. The rear seat belt that inflatable have a problem to retract and get stuck. The seat belt is back ordered. I place an order to get mine replace almost a year and still waiting. There is a defect in the seat belt as lot of people complain of the same issue with the edge. As a result the car cannot pass state inspection since the rear passenger seat belt do not pull out. This is a manufactured defect as several people have experienced this problem with their edge”
NHTSA complaint #11668395, 2024

“The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the driver's side front seat belt was unable to retract. The dealer was made aware of the failure and scheduled an upcoming appointment for inspection. The vehicle was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.”
NHTSA complaint #11474471, 2022

Forward Collision Avoidance 3

“During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions…”
NHTSA complaint #11739445, 2026

“The contact owns a 2015 Ford Edge. The vehicle was previously serviced at the dealer under an unknown NHTSA Campaign Number for the Automatic Emergency Braking (AEB) system; however, the failure recurred. The contact stated while driving 60 MPH, the AEB engaged message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,713. THE CONSUMER STATED THE DEALERSHIP WOULD NOT HONOR THE RECALL. THE DEALERSHIP REQUESTED PAYMENT TO REPAIR THE FAILURE. THE CONSUMER REFERENC…”
NHTSA complaint #11469358, 2022

“While driving my 2015 Ford Edge the Power Steering stopped working, the dashboard lite up. I stopped the SUV. and was unable to drive. I took it to my local garage and they pulled codes and diagnosed a bad Power Steering rack and pinon. Located a used one for $350.00 had that installed but did not work! I had to buy a new one at a cost of $1492.36 . The total cost between parts and labor was over $2500.00 The garage that did all the work took it upon it self to take apart the original Rack and Pinon to see what happened to it?? They found that the seal between the two halves on the Rack and…”
NHTSA complaint #11455975, 2021

Fuel System 3

“The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rear tire and saw a small puddle of fuel. The contact stated that the vehicle had not driven over any objects on the way to the residence from the gas station. The contact stated that there were no warning lights illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manu…”
NHTSA complaint #11638892, 2025

“The contact owns a 2015 Ford Edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanating from the rear of the vehicle, but the vehicle returned to normal functionality, with the failure later becoming a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating…”
NHTSA complaint #11588176, 2024

“The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mechanic stated that the failure was caused by the purge valve assembly. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.”
NHTSA complaint #11480047, 2022

Suspension 2

“I was recently driving home from work in rush hour traffic. At a stop light I began to accelerate and my car jerked extremely hard. Once I got to the next stoplight my Ford Edge began to shake violently. I was startled and didn’t know what to do. I was in the middle of traffic and it the shaking was incredibly scary. I got the car onto the mechanic only to be told that it’s the Torque Converter Shutter. Ford states that there’s no recall on this issue but it should be. My vehicle has less than 100k and this shouldn’t have happened.”
NHTSA complaint #11564876, 2024

“Car Shimmy's when hitting a bump or rough pavement. If this happens when road surface is wet or icy I feel car will slide enough to cause accident.”
NHTSA complaint #11484507, 2022

Parking Brake 1

“The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "Parking Brake Malfunction - Service Now" was displayed. The dealer and the manufacturer was not made aware of the failure. The vehicle was…”
NHTSA complaint #11705093, 2025

Tires 1

“10511 standard load, cooper tires. notification from my mechanic that new lug nuts are needed as they are swelling, recommend changing at next tire rotation, $10 each per nut”
NHTSA complaint #11490567, 2022