2015 Chevrolet Impala Problems & Owner Complaints

Electrical System 95 4 fire

“BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.”
NHTSA complaint #11221959, 2019 · fire

“MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING”
NHTSA complaint #11221825, 2019 · fire

“TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, FLAMES APPEARED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.”
NHTSA complaint #10971610, 2017 · fire

Unknown Or Other 50 1 crash 2 fire

“MY 2015 CHEVY IMPALA LT SPONTANEOUSLY CAUGHT FIRE WHILE MY HUSBAND, MYSELF AND TWO DOGS WHERE IN MOTION DRIVING UP I-95 N TO MY GRADUATION. THE ONLY WARNING WE RECEIVED WAS TO SERVICE STABILITRAK WHICH HAS CAME ON AT THAT TIME WHEN THE CAR WAS ALREADY ON FIRE. THERE WAS NOT RECENT WORK DONE ON THE CAR. UNKNOWN WHY THIS OCCURRED”
NHTSA complaint #11242612, 2019 · fire

“PARKED CA ON CONCRETE DRIVEWAY OF RESIDENTIAL HOME AT APPROX. 9:30PM 8/5/17 LOCKED CAR & WENT TO BED. WAS AWAKENED AT 5:30AM AND TOLD CAR WAS ON FIRE. CAR WAS DESTROYED BEFORE FIRE DEPT. ARRIVED..”
NHTSA complaint #11013659, 2017 · fire

“AUDIO DOES NOT WORK. INFO INDICATES "OFF". UNABLE TO TURN AUDIO ON.RECEIVED REAR-END BUMP. AFTERWARD NO SOUND FOR WARNING EQUIPMENT OR RADIO. THE VEHICLE WAS BEGINNING FORWARD MOVEMENT. VERY MINOR DAMAGE TO REAR BUMPER AND TRUNK AUDIO OFF AFTER DAMAGE REPAIRED..”
NHTSA complaint #11290618, 2019 · crash

Steering 44 1 crash 1 fire 1 injury

“TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE A…”
NHTSA complaint #10782425, 2015 · crash · 1 injury(ies)

“STARTED HAVING ISSUES WITH THE CV AXLES POPPING WHEN STARTING AND STOPPING AT 18000 MILES. MOTOR MOUNT WENT BAD SHORTLY AFTER AND STEERING STARTED ACTING REALLY SLUGGISH WHEN TRYING TO TURN. AROUND 25K MILES IT STARTED GETTING WORSE ABOUT TURNING AND THE GAUGES WOULD START RESETTING ON THERE OWN. AFTER A DAY OF THAT HAPPENING THE PASSENGER SIDE DASH CAUGHT ON FIRE.”
NHTSA complaint #10865615, 2016 · fire

“The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear mod…”
NHTSA complaint #11680976, 2025

Lane Departure 42

“Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface func…”
NHTSA complaint #11655024, 2025

“GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.”
NHTSA complaint #11631054, 2024

“The blind spot warning system stopped working, and yes it is available for inspection upon request. I have heard this leads to further electrical problems and am worried this may compromise my safety if not dealt with. The problem has not been confirmed by a dealer. The component has not been inspected. There was a warning that popped up stating “service side detection system” that appeared randomly on my drive home the other day. I had not hit anything or done anything to the car that might have caused this.”
NHTSA complaint #11573243, 2024

Air Bags 29 2 crash 2 injury

“TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS HURT WORSE THAN ME. WHY DIDN'T MY AIR BAGS DEPLOY?”
NHTSA complaint #11013039, 2017 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR”
NHTSA complaint #10788545, 2015 · crash

“Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface func…”
NHTSA complaint #11655024, 2025

Service Brakes 24 3 crash 1 fire 2 injury

“IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SLID INTO THE IMPACT/COLLISION. HIS CAR WAS NOT DAMAGED BUT ATTACHED IS THE DAMAGE TO MY CAR.”
NHTSA complaint #10863295, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE A…”
NHTSA complaint #10782425, 2015 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TAKEN TO ATHENS CHEVROLET (LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606, (706) 549-3512). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.”
NHTSA complaint #11194738, 2019 · fire

Exterior Lighting 22 2 crash

“WATER LEAK IN TRUNK DUE TO FAIL TAILLIGHT SEAL THAT CAN CAUSE ELECTRIC ISSUE AND MOLD MILDEW WHICH IS A SAFETY HEALTH ISSUE. HTTPS://WWW.IMPALAFORUMS.COM/THREADS/2015-LTZ-WATER-IN-TRUNK.1299889/ HTTPS://WWW.CHEVYTALK.ORG/FUSIONBB/SHOWTOPIC.PHP?TID/345533/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=SWMZHHAXN5O”
NHTSA complaint #11315807, 2019 · crash

“THE HID HEADLIGHT BEAM OF THE 2015 CHEVROLET IMPALA LT IS VERY POOR. THE BEAM OF LIGHT IN THE LOW SETTING PROVIDES NO ILLUMINATION TO THE SIDES OF THE ROAD, FORWARD ILLUMINATION IS MARGINAL. I CONTEND THAT WHEN THE 2015 IMPALA LIGHTS ARE ON THE HIGH OR "BRIGHT" SETTING IT IS COMPRABALE TO THE LOW BEAM SETTING IN MY 2012 IMPALA. IN MODERATE TO HEAVY WEATHER, RAIN, SLEET, SNOW THE HEADLIGHTS OFFER NO ASSISTANCE, DRIVER IS NAVIGATING BLIND, CAN NOT EVEN SEE THE LINES ON THE ROAD. I LIVE AND DRIVE PRIMARILY IN A RURAL AREA, ALONG WITH THE WEATHER CONDITIONS THERE ARE MANY WILDLIFE HAZARDS. I HAV…”
NHTSA complaint #10886022, 2015 · crash

“I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would go off without me ever touching my seat belt. I have also had to replace my tail lights in my vehicle twice since this started. Then when I packed for a trip yesterday I noticed an awful smell in my trunk. I could not find the source, so I took everything out of my trunk and open…”
NHTSA complaint #11740180, 2026

Electronic Stability Control (Esc) 20 1 fire

“MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING”
NHTSA complaint #11221825, 2019 · fire

“The "service stabilitrak" light and engine light has returned making the vehicle non-operational once again. I have spent over $2500 in the past 12 months at an authorized Chervrolet dealership attempting to repair this exclusive, patented General Motors safety system, however, the system continues to malfunction. I cannot be the only owner of a GM vehicle with this frustrating, expensive issue. Please assist with a recall and/or inquiry to GM/Chevrolet. Previous NHTSA tracking number 11444992.”
NHTSA complaint #11454266, 2022

“WHEN I TURN LEFT, THE ABS LIGHT/ TRACTION LIGHT COMES ON AND IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND IT MAKES A GRINDING NOISE. THE DEALERSHIP REPLACED MY WHEEL BEARINGS AND IT'S STILL THE SAME PROBLEM”
NHTSA complaint #11349857, 2020

Engine 19 1 crash 4 fire 1 injury

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550…”
NHTSA complaint #11166037, 2018 · 1 injury(ies)

“The contact owned a 2015 Chevrolet Impala. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. The fire was extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. The vehicle was consumed by the fire. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000”
NHTSA complaint #11695820, 2025 · fire

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 20 MPH SMOKE WAS DETECTED FROM UNDERNEATH THE HOOD. UPON EXITING VEHICLE, THE CONTACT NOTICED OIL EMERGING FROM ENGINE. THE LOW OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE ROCKER ARM CONTROL NEEDED TO BE REPLACED. THE CONTACT CALLED HERRIN-GEAR CHEVROLET (1685 HIGH ST, JACKSON, MS 39202 601) 354-3882) WHOM INFORMED HER THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,928.”
NHTSA complaint #11324373, 2020 · fire

Power Train 16 1 fire

“STARTED HAVING ISSUES WITH THE CV AXLES POPPING WHEN STARTING AND STOPPING AT 18000 MILES. MOTOR MOUNT WENT BAD SHORTLY AFTER AND STEERING STARTED ACTING REALLY SLUGGISH WHEN TRYING TO TURN. AROUND 25K MILES IT STARTED GETTING WORSE ABOUT TURNING AND THE GAUGES WOULD START RESETTING ON THERE OWN. AFTER A DAY OF THAT HAPPENING THE PASSENGER SIDE DASH CAUGHT ON FIRE.”
NHTSA complaint #10865615, 2016 · fire

“The contact owns a 2015 Chevrolet Impala. The contact stated while driving approximately 70 MPH, the transmission was slipping and unexpectedly downshifted to a lower gear. The contact stated that the vehicle violently shuddered. The contact stated that the check engine and stability control warning lights were illuminated. The contact stopped the vehicle due to the shaking and shuddering and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the Transmission Control Module and a wiring harness needed to be replaced. The vehicle was repaired. The contact st…”
NHTSA complaint #11654813, 2024

“The contact owns a 2015 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle downshifted and shuddered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 171,000.”
NHTSA complaint #11610234, 2024

Structure 16 1 crash 1 fire 1 injury

“IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SLID INTO THE IMPACT/COLLISION. HIS CAR WAS NOT DAMAGED BUT ATTACHED IS THE DAMAGE TO MY CAR.”
NHTSA complaint #10863295, 2016 · crash · 1 injury(ies)

“MY 2015 CHEVY IMPALA LT SPONTANEOUSLY CAUGHT FIRE WHILE MY HUSBAND, MYSELF AND TWO DOGS WHERE IN MOTION DRIVING UP I-95 N TO MY GRADUATION. THE ONLY WARNING WE RECEIVED WAS TO SERVICE STABILITRAK WHICH HAS CAME ON AT THAT TIME WHEN THE CAR WAS ALREADY ON FIRE. THERE WAS NOT RECENT WORK DONE ON THE CAR. UNKNOWN WHY THIS OCCURRED”
NHTSA complaint #11242612, 2019 · fire

“The contact owns a 2015 Chevrolet Impala. The contact stated that he became aware that water was entering through the taillights into the trunk. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals and both taillight gaskets to be replaced. The vehicle was repaired but the contact became aware that the truck was corroded. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 61,617.”
NHTSA complaint #11515135, 2023

Fuel/Propulsion System 10 1 crash 1 fire 2 injury

“I WAS INVOLVED IN A COLLISION WHILE DRIVING MY 2015 CHEVROLET IMPALA POLICE VEHICLE. THE FRONT OF THE VEHICLE STRUCK THE RIGHT SIDE OF A VEHICLE THAT TURNED LEFT IN FRONT OF ME. THE PATROL CAR CAUGHT FIRE DURING THE COLLISION AND WAS ONLY PUT OUT WHEN THE FIRE DEPARTMENT CUT THE BATTERY CABLES. THE APPARENT ISSUE IS THAT AFTER A MAJOR COLLISION THE FUEL PUMP DID NOT TURN OFF WHICH CAUSED FUEL TO BE ADDED TO THE FIRE......UPDATED 02/10/16 *BF *JS”
NHTSA complaint #10823066, 2016 · crash · fire · 2 injury(ies)

“THE INTAKE ROCKER ARM OIL CONTROL VALVE DETERIORATES AND PIECES GET LODGE IN THE CAM COVER PASSAGES. CAUSES VEHICLE TO MISFIRE AND NOT SHIFT PROPERLY. HAPPENS WHILE SITTING IDLE OR MOVING”
NHTSA complaint #11223183, 2019

“P0442(EVAP SMALL LEAK) USING EVAP TOOL J-41413-200,PRESSURE TESTED THE EVAP SYSTEM WHILE PERFORMING SYSTEM SEAL.FOUND THAT THE EVAP PURGE SOLENOID IS LEAKING.PLUGGED THE EVAP PURGE SOLENOID PORT AND FOUND EVAP PRESSURE LOSS NOT PRESENT. REVIEWED TECH 685 AND 201 HISTORY.PARTS WARRANTY CAUSE:FAILED PURGE SOLENOID FAILURE INSTALLED NEW EVAP PURGE SOLENOID.RETESTED AND VERIFIED SYSTEM SEAL. GM PARTS WARRANTY LO: 4025690 1.2 0329/6579 ORIGINAL RO# 495351 58101 MILES 03/14/2019 I HAD THIS CAR IN FOR THE SAME REPAIR MARCH 14, 2019 AND AGAIN JUNE 26, 2019. WHAT IS WRONG WITH THIS CAR THAT…”
NHTSA complaint #11222645, 2019

Vehicle Speed Control 8 1 crash 1 injury

“TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT'S WIFE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE ATTEMPTING TO PARK IN A CHURCH PARKING LOT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE EXPERIENCED SEVERE SORENESS AS A RESULT OF THE CRASH.…”
NHTSA complaint #11102747, 2018 · crash · 1 injury(ies)

“CRUSE CONTROL DEACTIVATES AND WON'T REACTIVATE WHILE CRUISING AT HIGHWAY SPEEDS. SEEMS TO WORK AGAIN AFTER SHUTTING OFF AND RESTARTING. THIS HAS HAPPENED SEVERAL TIMES. LAST TIME IT HAPPENED THE ENGINE ALSO DIED. COASTED TO THE SIDE OF ROAD, WAITED A MINUTE AND CAR RESTARTED AND SEEMED FINE, BUT HAPPENED A SECOND TIME A FEW MINUTES LATER. I WAS ON A STATE HIGHWAY WITH LIGHT TRAFFIC SO WAS IN NO IMMEDIATE DANGER, BUT WOULD HATE FOR THIS TO HAPPEN ON A BUSY SIX LANE INTERSTATE. NO DIAGNOSTIC CODES WERE SET BY THE COMPUTER SYSTEM.”
NHTSA complaint #11397870, 2021

“MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING. I TOLD MY CAR TO THE MECHANIC AND I WAS TOLD MY MASS ENGINE AIRFLOW NEEDED TO BE REPLACED. TWO DAYS LATER THE CHECK ENGINE LIGHT WAS ON AGAIN. RETURN TO THE MECHANIC AND WAS TOLD MY O2 SENSORS NEEDED TO BE REPLACED. REPLACED AS RECOMMENDED. I WAS DRIVING DOWN THE HIGHWAY AND THE LIGHT CAME ON AGAIN ALONG WITH A MESSAGE THAT SAID REDUCE SPEED. AT THIS POINT, MY CAR SLOWED DOWN BY ITSELF WHILE I WAS GOING 60 MILES PER HOUR. I COULD NOT ACCELERATE. LUCKILY THERE WERE NO CARS BEHIND ME. REVIEWING THE CHEVROLET FORUMS AND IMPALA FORUMS, THIS APPEA…”
NHTSA complaint #11270715, 2019

Back Over Prevention 6

“GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.”
NHTSA complaint #11631054, 2024

“Have had issues 2 times since owning this vehicle, both times sensor was replaced by dealership. Was told by service at dealership that this is a known issue for GM. Dealership found side detection modules swelled and connections corroded. Again for the 3rd time since owning this car from new. They, the dealership, cost the replacement of the module at $980.00 including labor. To fix an issue they have known about for years”
NHTSA complaint #11515911, 2023

“Taillight gasket failed and leaks water resulting in water leaking into trunk anytime it rains or go through car wash. This caused corrosion to the amplifier shorting it out, there is now no sound or on star available. It also caused the blind spot detection monitor to have issues and no longer work. Upon inspection when the vehicle is running the wires sometimes start smoking white. Dealer said there was no issue, obviously the radio doesn’t work, the screen doesn’t even light up, no backup camera, no sound warning if the forward collision system is engaged, no seatbelt ding, no blinker sound…”
NHTSA complaint #11474001, 2022

Seat Belts 6

“I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.”
NHTSA complaint #11670442, 2025

“passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.”
NHTSA complaint #11645159, 2022

“The front driver side seat belt will not latch. Have to press in the orange button and inserted it and release for it to click.”
NHTSA complaint #11460759, 2022

Visibility/Wiper 5

“Upon opening the sunroof while driving, the sunshade track bunched up and got stuck while opening. I was able to unbunch the track the get the sunshade to close, however, the fabric ripped away from the track on both sides. When the sunroof is opened, the fabric falls down into the car and completely blocks the view out of the back window. I tired putting the fabric up in the space it should roll into, but it will not stay and falls down while driving. I stopped using the sunroof for this reason. Now the fabric hangs down into the car. This happened almost a year ago. The fabric has continued…”
NHTSA complaint #11516251, 2022

“THE DESIGN OF THE HEADLIGHTS IS FAULTY. THE REFLECTORS BEHIND THE BULBS DO NOT PROJECT SUFFICIENT ILLUMINATION OF THE ROAD AHEAD, NOR DOES IT ILLUMINATE THE LEFT AND RIGHT CORNERS. I ESTIMATE THAT THE VERY DIM LIGHTS ARE GOOD FOR 30-FT AHEAD AT MOST, AND THEY ARE SO DIM THAT THEY ARE ALMOST USELESS WHEN DRIVING IN AM AND PM HOURS. SWITCHING TO HIGH-BEAMS BARELY MAKES A DIFFERENCE. IN FACT, I ALWAYS DRIVE WITH THE HIGH BEAMS ON WHEN DRIVING IN THE DARK, AND HAVE NEVER HAD AN ONCOMING VEHICLE FLASH ITS LIGHTS AT ME IN ATTEMPT TO GET ME TO SWIYCH TO THE LOW-BEAMS. FURTHER, TURNING CORNERS IN…”
NHTSA complaint #11143483, 2018

“THE REAR WINDOW IS SMALL AND I DEPEND ON THE BACK UP CAMERA BUT IT IS DARK AND I CANNOT SEE A PERSON BEHIND THE CAR -- THE DEALERSHIP SAYS THAT'S THE WAY IT'S MADE AND GM GOES WITH THEIR DEALERSHIP -- THEY'RE WRONG -- TRIED TO GET IT FIXED SEVERAL TIMES WITH NO LUCK”
NHTSA complaint #11234192, 2016

Wheels 4

“2015 Chevrolet Impala Lt Vin# [XXX] infotainment center & Steering went out 2 years ago Greg Chevrolet in savannah MO told me $800 for infotainment unit only car only had diag code B127E car only 3 years old at the time still does not work! Earlier this year driving to work 70 mph steering goes out I almost hit car next to me had to muscle the car to side of road then warning light popped up to service power steering!! Very dangerous for me and any cars on the road with this car! Had mechanic do diagnostic it had 20 error codes he reset them car worked 1 day same thing over again. We…”
NHTSA complaint #11492210, 2022

“Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical some…”
NHTSA complaint #11451318, 2022

“Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical some…”
NHTSA complaint #11458749, 2019

Forward Collision Avoidance 3

“I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.”
NHTSA complaint #11670442, 2025

“Have had issues 2 times since owning this vehicle, both times sensor was replaced by dealership. Was told by service at dealership that this is a known issue for GM. Dealership found side detection modules swelled and connections corroded. Again for the 3rd time since owning this car from new. They, the dealership, cost the replacement of the module at $980.00 including labor. To fix an issue they have known about for years”
NHTSA complaint #11515911, 2023

“I have had the blind spot modules replaced two times already and they are out for the third time. I have had to replace them like just over every 2 years. This time I had loan my car to my daughter, due to any accident she had with a deer, and had her four kids in the car when multiple modules started shutting down and nearly leaving her stranded. When I was able to inspect the car i found the the blind spot modules where extremally corroded and showed signs of melting to almost catching fire. I believe that these are a safety issue, and need to be recalled and problem fixed with a reliably…”
NHTSA complaint #11513557, 2023

Parking Brake 3 1 fire

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TAKEN TO ATHENS CHEVROLET (LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606, (706) 549-3512). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.”
NHTSA complaint #11194738, 2019 · fire

“The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was parked, upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taking to an independent mechanic where it was diagnosed that unknown sensors needed to be reprogrammed and the codes were cleared. The contact stated that after starting the vehicle the warning lights illuminated again, and the vehicle failed to respond. The vehicle was not taken back to the independent mechanic or dealer for diagnostic tests or repairs. The manufacturer was not notified of the failure. The VIN was no…”
NHTSA complaint #11627485, 2024

“The contact owns a 2015 Chevrolet Impala. The contact stated while driving 25 MPH, both rear wheels seized and experienced a blowout. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V541000 (Parking Brake) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,…”
NHTSA complaint #11465374, 2022

Suspension 3

“Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical some…”
NHTSA complaint #11451318, 2022

“I HAD THIS REPAIRED ONCE BEFORE AND NOW IT IS DOING IT AGAIN. THE STABILITY AND TRACTION LIGHT ARE ON AND ACCESS BRAKE SYSTEM LIGHTS AND TPMS LIGHTS ARE ON. IT MAKES A GRINDING CRUNCHING DRAGGING NOISE WHEN TURN THE WHEEL. SOMETIMES SO BAD ON THE DRAG LIKE ITS RUBBING AGAINST SOMETHING IT ALMOST STOPS THE VEHICLE. AS FAR AS SAFETY RISKS YES THE DRAGGING CRUNCHING SOUND STOPS THE VEHICLE AND IF TURNING IT SORT OF STALLS YOU, NO TRACTION OR STABILITY.THE WARNING LIGHTS REAPPEARED ABOUT A MONTH AGO. PEP BOYS COULDN'T GET THE TPMS SYSTEM TO WORK AFTER REPLACING TIRES BACK IN 2020 IN FEB.”
NHTSA complaint #11435197, 2021

“Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical some…”
NHTSA complaint #11458749, 2019

Visibility 2

“The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the shade of the sunroof started to detach, and the sunroof shade started lowering from the sunroof of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.”
NHTSA complaint #11678241, 2025

“TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUNROOF SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,469.”
NHTSA complaint #10819899, 2016

Equipment 1

“THE SIDE DETECTION MODULES IN MY 2015 IMPALA HAVE GONE BAD FOR THE SECOND TIME IN LESS THAN 2 YEARS. THEY WERE REPLACED IN FEBRUARY OF 2019. THIS WAS MOSTLY COVERED THROUGH A SPECIAL "RECALL" TO REPAIR AND PREVENT A REOCCURRENCE OF THE FAILURE. NOW, IN DECEMBER ON 2020, I AM EXPERIENCING THE EXACT SAME CONDITION. THEY DID NOT REPAIR THE MODULES TO PREVENT THE SAME CONDITION FROM ARISING AGAIN. THEY GET WET BECAUSE OF A BAD DESIGN AND FAULT OUT, LEADING TO CAR SHUTTING DOWN OR EVEN FIRE FROM HARNESS TO MODULES CONNECTION. GENERAL MOTORS AND/OR THE DEALERSHIP (SUBURBAN CADILLAC, NOW SHAHEEN CADI…”
NHTSA complaint #11384730, 2020

Seats 1

“passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.”
NHTSA complaint #11645159, 2022

Tires 1

“4 TIRE SIDEWALL DRY ROT LEADING TO A PARTIAL SIDEWALL SEPARATION ON 1 TIRE, APPROXIMATELY 1 INCH IN SIZE. THESE WERE NEW 50,000 MI TIRES ON A NEW CHEVROLET. THEY WERE REPLACED AT 48,000 MI. , THERE WAS PLENTY OF TREAD AT TIME OF REPLACEMENT. ALL 4 WERE REPLACED BY DEALER. I HAVE A PICTURE IF NEEDED.”
NHTSA complaint #11282064, 2019