2014 Toyota Venza Problems & Owner Complaints

Air Bags 6 2 crash

“My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didn’t deploy allowing her head to break the side window. The recall for the side airbag had been completed.”
NHTSA complaint #11691982, 2025 · crash

“ON THE FREEWAY GOING 70 MPH, HIT A DEER HEAD ON AND THE AIRBAGS DID NOT DEPLOY!!”
NHTSA complaint #10747589, 2015 · crash

“I received a safety recall notice (21TA01) from Toyota for non-deployment of airbags. I scheduled an appointment with Kendall Toyota in Eugene, Oregon. They called me and told me they had to keep my car overnight because they had to special order the part (part # 04001-0590T). The SRS Warning Check Airbag system has been flashing on my dashboard when I have a passenger in my car. The day I dropped the car off they sent me a text trying to add $2000+ in additional services of which I declined as my car only has 89k miles on it and these services were suggested before 125k miles. The next day I…”
NHTSA complaint #11743336, 2026

Unknown Or Other 4

“Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.”
NHTSA complaint #11718020, 2026

“THE DUST IS A DIRECT RESULT OF THE AIR CONDITIONING'S EVAPORATOR FLAKING OFF SMALL PIECES. CARSPEC'S HEARD MULTIPLE EXPLANATIONS AS TO WHY THE EVAPORATOR DOES THIS: THE PROTECTIVE COATING ON THE EVAPORATOR FLAKES OFF, THE EVAPORATOR'S ALUMINUM CORRODES, ETC. THE BLOWER TAKES THESE BITS OF DEBRIS AND PUSHES THEM THROUGH THE VENTS INTO THE CABIN. THE SOLUTION TO FIXING THE PROBLEM IS, UNFORTUNATELY, TO REMOVE THE ENTIRE DASH, CRASH BAR, MOST OF THE FRONT HARNESS, AIR/HEATER BOX AND REPLACE THE EVAPORATOR CORE WITH AN UPDATED PART ' AN EXPENSIVE PROPOSITION ' WHILE CLEANING ALL OF THE VENTS THAT…”
NHTSA complaint #11097751, 2018

“ON FRIDAY, JULY 1ST ON VACATION TO HERSHY PENNSLYVANIA THE SUNROOF ON MY 2014 TOYOTA VENZA EXPLODED. THERE WAS NO TRAFFIC OR ANYTHING NEAR US. I INFORMED TOYOTA OF HOPKINSVILLE ABOUT MY CONCERN ABOUT THE SAFETY OF THE VEHICLE. THEIR RESPONSE WAS THE WARRANTY WAS EXPIRED BECAUSE OF THE MILEAGE OF THE VEHICLE I CALLED THE TOYOTA COPORATE OFFICE JUST TO GET TRANSFERED FROM ONE CUSTOMER SERVICE REP TO ANOTHER. I AM OUT OF RENTAL CAR EXPENSES PLUS MY INSURANCE DEDUCTIBE. BOTH INSURANCE ESTIMATOR AND TOYOTA TECHNICIAN AGREED NO OBJECT DAMAGED THE ROOF BUT TOYOTA REFUSES TO PAY FOR THE DAMAGES. I…”
NHTSA complaint #10889145, 2016

Vehicle Speed Control 4 1 crash

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A GARAGE WITHOUT WARNING. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500.”
NHTSA complaint #10663994, 2014 · crash

“2017 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO SUDDEN ACCELERATION ISSUES. *LD THE CONSUMER STATED THE VEHICLE HAD IT'S SECOND EPISODE OF SUDDEN ACCELERATION. THIS SPECIFICALLY OCCURED, WHEN APPROACHING A STOP SIGN AND REMOVING FOOT FROM THE ACCELERATOR PEDAL THEN PLACING IT ON THE BRAKE PEDAL. *JS”
NHTSA complaint #10984071, 2017

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 02/24/15*LJ UPDATED 9/12/2017*CN”
NHTSA complaint #10669066, 2014

Power Train 3 1 crash 1 injury

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS FROM PARK TO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT RUSHED TO THE CAR TO DEPRESS THE SERVICE BRAKE PEDAL HOWEVER, THE DRIVER'S SIDE WHEEL RAN OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS TAKEN TO A NEARBY HOSPITAL WHERE IT WAS DETERMINED THAT THE CONTACT SUSTAINED SOFT TISSUE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WAS THE RESULT OF TOO MUCH PRESSURE ON THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…”
NHTSA complaint #10594267, 2014 · crash · 1 injury(ies)

“EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DI…”
NHTSA complaint #10744754, 2014

“TENGO PROBLEMAS EN LA TRACCIN DELANTERA Y EN EL TREN TRASERO, CUANDO GUO EL VEHCULO EN LAS RECTAS, CURVAS Y EN TODO MOMENTO LA GUAGUA SE SIENTE ARRASTRANDO LAS GOMAS. EN LA PARTE DELANTERA ESTA ESCALONANDO LAS GOMAS Y ADEMAS TIENE PROBLEMAS DE ESTABILIDAD EN LA CARRETERA. EL TCNICO PRIVADO RECOMIENDA EL CAMBIO DE LAS BOTELLAS FRONTALES, AJUSTES DE LOS PLATOS DE LOS 4 NEUMTICOS Y ALINEAMIENTO. ESTOS PROBLEMAS QUE PRESENTA EL AUTOMVIL SE RESUELVEN REALIZANDOLE AL VEHCULO LAS RECOMENDACIONES QUE ESPECIFICA EL TCNICO ESPECIALIZADO, UTILIZO UN TCNICO PRIVADO YA QUE EL DEALER NO QUIERE…”
NHTSA complaint #10744807, 2014

Service Brakes 3 3 crash 2 injury

“AT 55 MPH THE VEHICLE, WITH THE BEST EFFORTS OF THE DRIVER, WOULD NOT STOP AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS UNABLE TO STOP AND THE CRASH RESULTED FROM THIS FAILURE. *TR”
NHTSA complaint #10671666, 2015 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS FROM PARK TO REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT RUSHED TO THE CAR TO DEPRESS THE SERVICE BRAKE PEDAL HOWEVER, THE DRIVER'S SIDE WHEEL RAN OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS TAKEN TO A NEARBY HOSPITAL WHERE IT WAS DETERMINED THAT THE CONTACT SUSTAINED SOFT TISSUE INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT WAS THE RESULT OF TOO MUCH PRESSURE ON THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…”
NHTSA complaint #10594267, 2014 · crash · 1 injury(ies)

“MY BRAKES FAILED AT A LOW SPEED AT A MCDONALDS AND I HIT A CAR IN FRONT OF ME. MY SON AND GRANDAUGHER WERE IN THE CAR WITH ME. I COULDN'T GET THE CAR TO STOP NO MATTER HOW MUCH I PUSHED ON THE BRAKES. MY WIFE CALLED TOYATO BUT WAS TOLD TO DRIVE THE CAR TO A DEALERSHIP. WE ARE AFRAID TO DRIVE THE CAR IT WOULD SEEM TO BE DANGEROUS TO DO SO.THIS IS ARE ONLY CAR. DOESN'T SEEM TO BE ANY URGENCY ON TOYATOS PART. ANY HELP TO RESOLVE THIS SITUATION BEFORE SOME HAS TO DIE.”
NHTSA complaint #11066127, 2018 · crash

Steering 3

“The vehicle started to exhibit a popping or clunking sound in the steering Column after 125,000 miles. Was told it was not dangerous and continued to drive while albeit was still distracting. At 165,000, the sound became extremely loud at hwy speeds of 70-80mph and cause the steering wheel to shake and pull to the left. Took to mechanic who told me to take it to dealer. Dealer immediately knew what the problem was but was told I would have to replace the entire steering column because there was no way access the bushing otherwise. It was 15$ EPS bushing/damper that had literally worn down to n…”
NHTSA complaint #11536607, 2023

“I WAS STOPPED AT A TRAFFIC LIGHT AND COULD FEEL THE STEERING WHEEL TIGHTEN LIKE IT WAS LOCKING UP. WHEN THE LIGHT TURNED TO GREEN I MADE A LEFT HAND TURN AND HAD NO POWER IN THE STEERING WHEEL. I MANUALLY TURNED WHEEL AS HARD AS I COULD AND DRIFTED ACROSS ROAD WITH VERY LITTLE CONTROL BECAUSE IT WAS EXTREMELY DIFFICULT TO TURN STEERING WHEEL. I PULLED/ DRIFTED THE CAR OFF THE ROAD IN A DIAGONAL DIRECTION BECAUSE IT WAS TOO DIFFICULT TO TRULY MAKE A DIRECT TURN OR PULLOVER. THE POWER STEERING INDICATOR LIGHT CAME ON. I TURNED VEHICLE OFF AFTER I DRIFTED TO A SAFE SPOT AND WHEN TURNED IT BACK…”
NHTSA complaint #11372560, 2020

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE VEERED TO THE LEFT AND TO THE RIGHT. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 1,200.”
NHTSA complaint #10609687, 2014

Suspension 3

“I TOOK THE VEHICLE TO THE DEALER BECAUSE IT 2WE MAKING A NOISE IN THE REAR OF THE VEHICLE. THEY CHANGED THE SHOCKS, BUT THE NOISE DIDN'T STOP. I TOOK IT TO A PRIVATE MECHANIC THAT TOLD ME THAT THE NOISE WAS COMING FROM THE REAR BUSHINGS, WHICH ARE PLASTIC (MOST OF THE TIME THE BUSHINGS ARE MADE OF METAL) INSIDE OF THE HUB. I WAS CHARGED TO FIX THE WRONG THING BY THE DEALERSHIP, AND THE PROBLEM WAS STILL NOT FIXED. WHY DID THEY USE A PLASTIC PART, JUST TO SAVE MONEY? THIS WILL BE THE LAST TIME I BUY A TOYOTA. THE VEHICLE STILL MAKES NOISE, AND IS HEATING UP MY TIRES AT AN ALARMINGLY FAST RATE.”
NHTSA complaint #11291122, 2018

“EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DI…”
NHTSA complaint #10744754, 2014

“TENGO PROBLEMAS EN LA TRACCIN DELANTERA Y EN EL TREN TRASERO, CUANDO GUO EL VEHCULO EN LAS RECTAS, CURVAS Y EN TODO MOMENTO LA GUAGUA SE SIENTE ARRASTRANDO LAS GOMAS. EN LA PARTE DELANTERA ESTA ESCALONANDO LAS GOMAS Y ADEMAS TIENE PROBLEMAS DE ESTABILIDAD EN LA CARRETERA. EL TCNICO PRIVADO RECOMIENDA EL CAMBIO DE LAS BOTELLAS FRONTALES, AJUSTES DE LOS PLATOS DE LOS 4 NEUMTICOS Y ALINEAMIENTO. ESTOS PROBLEMAS QUE PRESENTA EL AUTOMVIL SE RESUELVEN REALIZANDOLE AL VEHCULO LAS RECOMENDACIONES QUE ESPECIFICA EL TCNICO ESPECIALIZADO, UTILIZO UN TCNICO PRIVADO YA QUE EL DEALER NO QUIERE…”
NHTSA complaint #10744807, 2014

Fuel/Propulsion System 2

“EL DILER NO QUIERE REPARAR LOS PROBLEMAS Y ME ENVIA DONDE EL MANOFACTURERO DE LA GOMA Y EL MANOFACTURERO VA REALISAR UNA INPECION POR QUE DE ENTRADA ELLOS ME DICEN QUE EL PROBLEMA NOSON LAS GOMAS YA QUE SEGUN MI A LEGATO ELLOS ENTIENDE QUE SON AMORTIGUADORES DEL FABRICANTE Y DEFECTODE ALINEAMIENTO Y AJUSTETE AL TREN DELANTERO YAL TRACERO PERO EL FABRICANTE DELA GOMAS VA A CERTIFICAR LOS PROBLE PARA QUE EL DILER RESPONDA POR SUS OBLIGACIONES QUELE CORESPONDEN Y NO DIGA QUE EL PROBLEMASON LAS GOMAS PRA SALIR DEL PASO Y EL CONSUMIDOR QUE SE FASTIDIE CON EL AUTO DEFECTUOSO Y EL SERVICIO QUE LOS DI…”
NHTSA complaint #10744754, 2014

“TENGO PROBLEMAS EN LA TRACCIN DELANTERA Y EN EL TREN TRASERO, CUANDO GUO EL VEHCULO EN LAS RECTAS, CURVAS Y EN TODO MOMENTO LA GUAGUA SE SIENTE ARRASTRANDO LAS GOMAS. EN LA PARTE DELANTERA ESTA ESCALONANDO LAS GOMAS Y ADEMAS TIENE PROBLEMAS DE ESTABILIDAD EN LA CARRETERA. EL TCNICO PRIVADO RECOMIENDA EL CAMBIO DE LAS BOTELLAS FRONTALES, AJUSTES DE LOS PLATOS DE LOS 4 NEUMTICOS Y ALINEAMIENTO. ESTOS PROBLEMAS QUE PRESENTA EL AUTOMVIL SE RESUELVEN REALIZANDOLE AL VEHCULO LAS RECOMENDACIONES QUE ESPECIFICA EL TCNICO ESPECIALIZADO, UTILIZO UN TCNICO PRIVADO YA QUE EL DEALER NO QUIERE…”
NHTSA complaint #10744807, 2014

Structure 2

“THE POWER DOOR LOCK ACTUATORS IN TOYOTA VEHICLES FROM THIS YEAR MODEL ARE DEFECTIVE. THEY ONLY LAST ABOUT A YEAR OR TWO BEFORE THEY STOP WORKING. REPLACING THE ACTUATOR IS A VERY TIME INTENSIVE PROCEDURE AND THE COMPONENT IS NOT CHEAP EITHER. OUR VEHICLE HAS HAD THREE OF THE FOUR DOOR LOCK ACTUATORS FAIL IN LESS THAN THREE YEARS. WE PURCHASED THE VEHICLE NEW AND THE ACTUATORS FAILED UNDER NORMAL USE. I HAVE ANOTHER OLDER TOYOTA WITH WELL OVER 200,000 MILES AND THE ACTUATORS WORK JUST FINE. THIS TYPE OF FAILURE ON A SIMPLE EVERYDAY COMPONENT IS UNACCEPTABLE. A QUICK SEARCH AROUND THE…”
NHTSA complaint #11098098, 2017

“ON 10/08/14 UPON MAKING A LONG TURN OFF OF THE INTERSTATE ONTO A SERVICE ROAD AT LESS THAN 45 MPH, THE PANORAMIC ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP IMMEDIATELY TO BE REPLACED UNDER WARRANTY. WE WERE FIRST TOLD DEFECTIVE GLASS. AFTER 6 MONTHS, THERE IS A POPPING SOUND FROM THE ROOF WHEN MAKING TURNS OR GOING OVER THINGS LIKE RAILROAD TRACKS AND THE ROOF HAS BEGUN TO LEAK. TOOK THE VEHICLE IN FOR THE LEAK REPAIR ON 8/7/15. AS OF 8/17/15 THE ROOF IS LEAKING AGAIN AND THE POPPING SOUND IS GETTING WORSE AND SOUNDS LIKE ANOTHER BREAKAGE IS NEAR. WERE TOLD THAT…”
NHTSA complaint #10749186, 2014

Visibility 2

“I'M FROM VANCOUVER, BC, CANADA. I WAS DRIVING BACK, FROM VANCOUVER AIRPORT OUTLET STORES, ON HIGHWAY 99, WITH AROUND 90 KM/H AND WHEN I APPROACHED THE INTERSECTION WITH OVER-PASSING CAMBIE ROAD, I HEARD LIKE AN GLASS EXPLOSION ON THE CAR ROOF, AND BY REFLEX I DUCK AND COVER BUT I DID NOT STOP THE CAR IN THE MIDDLE OF THE INCOMING TRAFFIC. I MANAGED TO SLOW DOWN AND MOVE TO THE SIDE OF THE HIGHWAY THEN STOP THE CAR COMPLETELY. WHEN GOT OUT AN LOOK I SAW MY MOBILE SUNROOF BROKEN IN LARGE PIECES, LIKE SOMEONE CUT IT I SQUARE LIKE FORMS. I WAS VERY LUCKY THAT MY SUNROOF OVERHEAD PROTECTION…”
NHTSA complaint #10916355, 2016

“THE SUNROOF IMPLODED AND COMPLETELY SHATTERED WHILE PARKED IN OUR HOME GARAGE. THE VEHICLE HAD NOT BEEN USED SINCE FRIDAY EVENING, JULY 11TH. THE IMPLOSION HAPPENED SOMETIME THE DURING THE NIGHT OF JULY 12TH AND BEFORE 9 AM ON JULY 13TH WHEN I WENT TO USE THE CAR. THAT IS WHEN I DISCOVERED THAT THE WIND DEFLECTOR HAD POPPED UP AND THE SUNROOF WAS SHATTERED. FYI - NOTHING FELL ONTO THE ROOF OF THE CAR TO CAUSE THE BREAKAGE. *TR”
NHTSA complaint #10610662, 2014

Back Over Prevention 1

“The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.”
NHTSA complaint #11584918, 2023

Electrical System 1

“The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.”
NHTSA complaint #11584918, 2023

Electronic Stability Control (Esc) 1

“TL* THE CONTACT OWNS A 2014 TOYOTA VENZA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STABILITY CONTROL (VSC) SYSTEM FAILED AND CAUSED THE VEHICLE TO SWERVE APPROXIMATELY SIX INCHES TO THE LEFT. THE FEELING WAS IDENTICAL TO A TIRE BLOW OUT. THE VSC WARNING INDICATOR FLASHED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.”
NHTSA complaint #10991622, 2017

Tires 1

“CONSTANT DEFLATION OF TIRE WITH NO VISIBLE PROBLEM.”
NHTSA complaint #11292069, 2018

Wheels 1

“DRIVING OUT OF MY NEIGHBORHOOD AT 5 MILES AND MALFUNCTION OF "LOW TIRE PRESSURE WARNING"' LIGHT NEVER COME ON UNTIL MY TIRE WAS COMPLETELY FLAT AND VEHICLE BECOME NON-OPERATIONAL.”
NHTSA complaint #11032244, 2017