2014 Subaru Forester Problems & Owner Complaints

Suspension 94 1 crash

“Basically, as I was driving on the freeway with my son and his brother, I got 5 lights flashing on dashboard. Abs at temp check engine cruise control hill assist vss etc.. the code were for cut but before I could check them everything shut down. Car went dark, no brakes and burning smell as well as burns oil. Front end damage on car with passenger side damage. Car started back up next day called Subaru and because it’s 2014 forester, may not qualify but it only has 126k on the dash. Well maintained and had no issues besides the oil consumption.”
NHTSA complaint #11595987, 2024 · crash

“LOW CONTRL ARM BUSHINGS DISTROYED,LOUD NOISE AND VIBRATION UNDER THE CAR.”
NHTSA complaint #11696927, 2025

“During driving on the highway control arm failure causing wheel bearing failure and loss of control of the vehicle putting my safety and others at risk of collision at high speeds. Thankfully no major issue occurred and the vehicle was taken to be confirmed and fixed immediately. I paid for all service repairs out of pocket The vehicle was inspected and issue confirmed by independent service center. There was no warning prior to the issue.”
NHTSA complaint #11554583, 2023

Engine 69 4 crash 2 fire 1 injury

“I REPORTED THIS INCIDENT ON AUGUST 19, 2018 -COMPLAINT NUMBER 1120961. I HAD SUV TOWED THE FOLLOWING DAY TO DEALER WHERE I PURCHASED IT BRAND-NEW. THE DEALER SERVICE DEPT IS TRYING TO TELL ME THERE IS NOTHING WRONG WITH THE SUV, BUT THAT IS IMPOSSIBLE. THE DEALER HAS ARRANGED FOR SUBARU OF AMERICA FROM NJ TO CONTACT ME, BUT I NEED YOUR HELP TO GET THIS RESOLVED. THE PROBLEM IS INTERMITTENT AND THEY SAY THEY HAVE NOT BEEN ABLE TO REPLICATE IT. WHEN THE INCIDENT OCCURRED IN MY DAUGHTER'S DRIVEWAY WHEN I PLACED IT IN REVERSE AND IT ACCLERATED AT SUCH A HIGH RATE IN REVERSE WITH BRAKE DEPRESS…”
NHTSA complaint #11123382, 2018 · crash · 1 injury(ies)

“WHILE PARKING THIS VEHICLE ON THE STREET, IN FRONT OF OUR APT., SMOKE CAME FROM UNDER THE HOOD, ONCE PARKED AND HOOD OPENED, ENGINE CAUGHT ON FIRE, FIRE DEPT. WAS CALLED. THE CAR IS TOTALED.(I DO NOT WANT TO UPLOAD PICTURES, DUE TO IDENTIFIABLE INFO. IN THE PICTURES.)”
NHTSA complaint #11093272, 2018 · fire

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL FOR DETONATION OF THE ENGINE. THE DEALER (RANDY MARION SUBARU, 301 W PLAZA DR, MOORESVILLE, NC 28117) REPROGRAMMED THE ENGINE CONTROL MODULE. A YEAR LATER, THE SPARK PLUGS WERE REPLACED AND THE CONTACT NOTICED THAT THEY WERE BURNED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #11075834, 2017 · fire

Air Bags 57 9 crash 1 fire 6 injury

“The contact owned a 2014 Subaru Forester. The contact stated that while driving at 35 MPH, a vehicle coming from oncoming traffic was attempting to make a left, causing the contact to crash into that oncoming vehicle. The contact mentioned that during the impact, the front passenger side wheel was pushed into the radiator. The contact spouse sustained injuries, and medical attention was provided, and the contact was taken to the local emergency room. The contact stated that the steering wheel and the knee air bags were deployed during the incident, which caused the contact to be injured. The…”
NHTSA complaint #11656114, 2025 · crash · 2 injury(ies)

“September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed,…”
NHTSA complaint #11436859, 2018 · crash · 2 injury(ies)

“MY DAUGHTER WAS DRIVING AT 40 MPH ON CITY STREET WHEN A CAR DROVE OUT OF A PARKING LOT, ACROSS AND IN FRONT OF HER, SHE HAD HARDLY ANY TIME TO APPLIED THE BRAKES AND HIT THE SIDE OF THE OTHER CAR, MY CAR SUFFERED EXTENDED DAMAGE AND THE AIRBAG DID NOT DEPLOYED. I AM VERY CONCERNED ABOUT THE SAFETY OF THE SUBARU.”
NHTSA complaint #11279306, 2019 · crash · 1 injury(ies)

Unknown Or Other 44 5 crash 1 fire 2 injury

“I had 2 accidents with this car. The first was on October 10, 2023. I pulled into a parking space and braked. I move forward a little more and braked again. The car suddenly accelerated and hit 2 vehicles parking across from me. My car was damaged, and one of the cars I hit was badly damaged, and the other had less damage. My 93 year old father was not injured. I had an injury on my hand, where the skin split between my right hand and forefinger. Fortunately there was no one in either of the other cars. I do not know if the vehicle was inspected by anyone. There was no warning light. It…”
NHTSA complaint #11561752, 2023 · crash · 1 injury(ies)

“I reached inside the back lift gate of the car when it dropped on my head. I went to the ER where they did a CT and MRI of my head and spine to rule out a fracture or head bleed.There was no warning message on the dash or problem noted from the dealership. I have owned the car since April 2021 and had no problem with it before that day. The car dealership has replaced the hydraulic lift struts on the back lift door. So I don't know if they still have the defective parts. I have contacted my insurance company but no representative came out to see it. A video of what the door did was sent to the…”
NHTSA complaint #11436347, 2021 · 1 injury(ies)

“WHILE PARKING THIS VEHICLE ON THE STREET, IN FRONT OF OUR APT., SMOKE CAME FROM UNDER THE HOOD, ONCE PARKED AND HOOD OPENED, ENGINE CAUGHT ON FIRE, FIRE DEPT. WAS CALLED. THE CAR IS TOTALED.(I DO NOT WANT TO UPLOAD PICTURES, DUE TO IDENTIFIABLE INFO. IN THE PICTURES.)”
NHTSA complaint #11093272, 2018 · fire

Electrical System 42 4 crash 1 fire 1 injury

“On Friday, 12-3-21 I was in an accident in my local Costco parking lot while backing out of my spot. While backing out of the spot slowly with the wheel turned, my 2014 Subaru Forester had a sudden and extreme acceleration in reverse doing a reverse u-turn into a parked car causing considerable damage to the rear end of both cars. I am certain that I did not to press the gas pedal as this is a busy parking lot and I always back out very slowly just covering the brake. There is some kind of mechanical issue with my car that caused this malfunction. I was evaluated by paramedics and taken to the…”
NHTSA complaint #11442727, 2021 · crash · 1 injury(ies)

“While I was driving to work, with Cruise control set at 65, I hit a deer head on. All airbags deployed and engine ceased and I was able to brake car to a stop on the shoulder of the road. Within minutes, the engine erupted in fire and thankfully I wasn't trapped inside and was able to get out, because by the time I got 4-500 feet from the car, it had been totally engulfed in flames. From the time I hit the deer to the fire starting was less than 10 minutes. Fire truck wasn't even on scene yet and I was still speaking with highway patrol on the phone. If I had been trapped or the vehicle had ro…”
NHTSA complaint #11651125, 2025 · crash · fire

“The key keeps getting stuck in the ignition.........”
NHTSA complaint #11618368, 2024 · crash

Vehicle Speed Control 42 25 crash 13 injury

“I was driving my 2014 Subaru Forester (about 148,000 miles) behind a minivan at a safe distance and speed. Without warning, my vehicle accelerated uncontrollably. Despite applying the brakes, shifting into low gear, and using the emergency brake, I was unable to slow it down. After impact, the car then hit a telephone pole, spun me around and rolled the car over. There is major damage to the car and we looked at it at the tow yard but the salvage adjuster is moving it shortly.”
NHTSA complaint #11700275, 2025 · crash · 5 injury(ies)

“September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed,…”
NHTSA complaint #11436859, 2018 · crash · 2 injury(ies)

“UNINTENDED ACCELERATION WHILE COMING TO A STOP IN A PARKING SPACE. THE FORCE OF THE ACCELERATION THREW THE CAR OVER A CURB AND SEVERAL FEET INTO A HEAVY DUTY IRON FENCE, WHICH SNAPPED. THE CAR WAS COMING TO A STOP.”
NHTSA complaint #10955705, 2017 · crash · 2 injury(ies)

Power Train 41 7 crash 3 injury

“My wife, [XXX] , shifted into reverse to back up a steep driveway. It was difficult to put the transmission lever into reverse. After backing up several feet, the car made a strange noise and ran forward over a steep bank, resulting in a compression fracture in her spine. I have photo and text documents to provide, but I haven't been able to upload them in this web page. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSA complaint #11564235, 2022 · crash · 1 injury(ies)

“On Friday, 12-3-21 I was in an accident in my local Costco parking lot while backing out of my spot. While backing out of the spot slowly with the wheel turned, my 2014 Subaru Forester had a sudden and extreme acceleration in reverse doing a reverse u-turn into a parked car causing considerable damage to the rear end of both cars. I am certain that I did not to press the gas pedal as this is a busy parking lot and I always back out very slowly just covering the brake. There is some kind of mechanical issue with my car that caused this malfunction. I was evaluated by paramedics and taken to the…”
NHTSA complaint #11442727, 2021 · crash · 1 injury(ies)

“The contact owns a 2014 Subaru Forester. The contact stated that while driving at various speeds, the vehicle would independently accelerate without warning. Due to the failure, the contact stated that they had hit a building while attempting to park in a parking space. The air bag did not deploy during the accident and the contact suffered stiffness to the left side of their neck. The contact was given a ticket by the police as a result of the incident; however, a police report was not filed. Due to the crash, a window was shattered and a few bricks fell off from the building. The contact als…”
NHTSA complaint #11673628, 2017 · crash · 1 injury(ies)

Service Brakes 31 11 crash 9 injury

“I was driving my 2014 Subaru Forester (about 148,000 miles) behind a minivan at a safe distance and speed. Without warning, my vehicle accelerated uncontrollably. Despite applying the brakes, shifting into low gear, and using the emergency brake, I was unable to slow it down. After impact, the car then hit a telephone pole, spun me around and rolled the car over. There is major damage to the car and we looked at it at the tow yard but the salvage adjuster is moving it shortly.”
NHTSA complaint #11700275, 2025 · crash · 5 injury(ies)

“September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed,…”
NHTSA complaint #11436859, 2018 · crash · 2 injury(ies)

“I had 2 accidents with this car. The first was on October 10, 2023. I pulled into a parking space and braked. I move forward a little more and braked again. The car suddenly accelerated and hit 2 vehicles parking across from me. My car was damaged, and one of the cars I hit was badly damaged, and the other had less damage. My 93 year old father was not injured. I had an injury on my hand, where the skin split between my right hand and forefinger. Fortunately there was no one in either of the other cars. I do not know if the vehicle was inspected by anyone. There was no warning light. It…”
NHTSA complaint #11561752, 2023 · crash · 1 injury(ies)

Structure 27 10 crash 1 fire 7 injury

“JUST PULLED INTO A PARKING SPOT, FOOT ON BRAKE, CAR SURGED. *TR”
NHTSA complaint #10626370, 2014 · crash · 2 injury(ies)

“THE TOP NUT OF THE REAR LEFT LIFT GATE PISTON BALL SNAPPED/RUSTED OFF CAUSING THE BACK HATCH TO DROP VIOLENTLY AS WE WERE UNLOADING THE CAR. HITTING MY DAUGHTER ON THE BACK AND MY HUSBAND ON THE HEAD KNOCKING THEM TO THE GROUND. THE CAR WAS PARKED IN OUR DRIVEWAY ON A FLAT SURFACE. I TOOK IT TO RUGES SUBARU IN RHINEBECK NY TO HAVE IT FIXED. I WAS CHARGED FOR IT AND GOT HOME TO FIND OUT THEY NEVER FIXED IT, STATING I DECLINED REPLACEMENT, WHICH I DID NOT, BUT WAS STILL CHARGED FOR IT.”
NHTSA complaint #11351030, 2020 · 2 injury(ies)

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER XT. THE CONTACT STATED THAT HER FRIEND WHO WAS DRIVING, PLACED THE VEHICLE IN PARK, EXITED THE VEHICLE, AND THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY ROLLING OVER THE DRIVER'S FOOT. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND DAMAGED THE HATCHBACK. UNKNOWN WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER REQUIRED MEDICAL ATTENTION FOR THEIR INJURY. THE VEHICLE WAS TAKEN TO LAKE FOREST SUBARU (23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630 (949) 837-3500) WHERE IT REMAINED THERE FOR 6 WEEKS AN…”
NHTSA complaint #11209346, 2017 · crash · 1 injury(ies)

Steering 16 1 crash

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE EXITING THE CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO A POLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT FAILED TO OPERATE AND THE STEERING WHEEL SEIZED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT THE CONSUMER STATED THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE MANUFACTURE…”
NHTSA complaint #11052164, 2017 · crash

“The contact owns a 2014 Subaru Forester. The contact stated that while his wife was driving and stopped in traffic, the steering wheel locked up. The contact stated the steering wheel warning light illuminated and the vehicle was towed. The dealer was contacted and notified of the failure, and the failure was diagnosed with rack and pinion and electrical power steering failures. The contact stated that the failure was a recurring failure after the repair. The contact stated that the manufacturer was notified of the failure. The failure mileage was approximately 119,000.”
NHTSA complaint #11743796, 2024

“The contact owns a 2014 Subaru Forester. The contact stated that while driving at approximately 50 mph, the steering wheel moved back and forth while on cruise control with the tires wobbling. The vehicle was taken to an independent mechanic and diagnosed that the front driver’s and passenger’s side tires were able to move 6-8 inches without effort. The steering gear and all four tires were replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.”
NHTSA complaint #11421275, 2021

Fuel/Propulsion System 15 3 crash 7 injury

“I was driving my 2014 Subaru Forester (about 148,000 miles) behind a minivan at a safe distance and speed. Without warning, my vehicle accelerated uncontrollably. Despite applying the brakes, shifting into low gear, and using the emergency brake, I was unable to slow it down. After impact, the car then hit a telephone pole, spun me around and rolled the car over. There is major damage to the car and we looked at it at the tow yard but the salvage adjuster is moving it shortly.”
NHTSA complaint #11700275, 2025 · crash · 5 injury(ies)

“SUDDEN UNINTENDED ACCELERATION. THE VEHICLE RAPIDLY ACCELERATED AS THOUGH THE ACCELERATOR PEDAL HAD BEEN FLOORED. THIS OCCURRED IMMEDIATELY AFTER I SHIFTED FROM REVERSE TO DRIVE TO LEAVE MY DRIVEWAY WITHOUT MY THE ACCELERATOR. THE VEHICLE WOULDN'T RESPOND TO BRAKING. I HAD TO IMMEDIATELY TURN THE WHEEL TO AVOID GOING INTO THE CULVERT DIRECTLY ACROSS FROM MY DRIVEWAY. THE ROAD THEN IS AN IMMEDIATE RIGHT-HAND TURN BUT THE CAR WAS ALREADY GOING TOO FAST FOR ME TO SUCCESSFULLY STAY ON THE ROAD. THE CAR WENT INTO THE CULVERT ACROSS THAT ROAD, DEPLOYING ALL THE AIRBAGS, AND ESSENTIALLY DEMOLI…”
NHTSA complaint #10746870, 2015 · crash · 2 injury(ies)

“AT/ABOUT 1230 CENTRAL TIME ON 31 OCT 2019, MY WIFE [XXX] EXPERIENCED AN UNCOMMANDED ACCELERATION EVENT IN OUR 2014 SUBARU FORESTER AND NARROWLY ESCAPED BEING KILLED. CONTEXT: MY WIFE WAS TAKING THE CAR THROUGH AN AUTOMATED CARWASH AT THE CASEYS GAS STATION AT 9911 S. 71ST ST IN PAPILLION NE. WHEN SHE REACHED THE END OF THE CONVEYOR BELT AND WHEN SIGNALLED BY THE ATTENDANT TO MOVE FORWARD, SHE STEPPED ON THE BRAKE AND ATTEMPTED TO MOVE THE AUTOMATIC TRANSMISSION FROM N (NEUTRAL) TO D (DRIVE). SHE ENCOUNTERED RESISTANCE MOVING THE GEAR LEVER BUT WAS ABLE TO MOVE IT TO D. UPON DOING SO, THE C…”
NHTSA complaint #11280696, 2019 · crash

Seats 14

“The passenger side seat airbag sensor has quit sensing when someone is seating in the seat and turns off the airbag. After taking it in to the dealership and them running diagnostics they said, “it isnt working.” They quoted me a repair of $1182 to replace the whole seat. I know Subaru has issued a recall on certain models, but my car was not one of them. It seems like the same problem though. There appears to be a lot of people having the same faulty sensor system and having to pay high repair costs that only the dealership can do.”
NHTSA complaint #11531384, 2023

“I have a 2014 Subaru Forester and I am having the exact same problem described in the NHTSA Campaign Number: 19V701000. The dealership wants to charge $1250 dollars to replace the seat bottom for a part that is recalled for all Subaru Foresters from 2015-2018. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) is causing the airbag sensor to remain in the OFF position even when there is a passenger in the car. This is unsafe! When I contacted corporate they were unwilling to pay for replacing the part. My only recourse is to hope that the recall is…”
NHTSA complaint #11448447, 2022

“The contact owns a 2014 Subaru Forester. The contact stated that he lowered the rear passenger’s seat to make some room in the vehicle to install the child safety seat. While attempting to raise the seatback up to lock it into place, the rear passenger seat would not latch in place securely. The seat had to remain in the lowered position. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.”
NHTSA complaint #11432037, 2021

Wheels 11 1 crash

“MY CAR HAD AN UNEXPECTED ACCELERATION WHEN APPLIED THE BREAK TO PARK ON THE PARKING LOT. AS A RESULT VEHICLE WENT AND COLLIDED INTO A RESTAURANT, DAMAGING THE RESTAURANT GLASS WALL AND FRONT BUMPER, PASSENGER FRONT WHEEL/TIRE OF THE VEHICLE.”
NHTSA complaint #11360320, 2017 · crash

“Heard deep rumble while driving In May 2021 Thought it may be start of muffler or exhaust problem but Subaru service said it is rear hub bearings. Service says there may be danger of tire falling off while driving.”
NHTSA complaint #11421199, 2021

“WHILE THE VEHICLE WAS IN MOTION, I HEARD AN UNUSUAL SOUND AND FELT VIBRATION UNDER THE REAR PORTION OF THE DRIVERS FLOOR MAT. THIS WAS MOST NOTICEABLE AT SPEEDS 40 AND ABOVE, ON BOTH HIGHWAY AND SIDE ROADS. IT OCCURRED BOTH WHEN ACCELERATING AND WHEN COASTING. DIAGNOSIS BY MECHANIC RESULTED IN LEFT REAR WHEEL BEARINGS/HUBS BEING REPLACE 9/27/19. THIS WAS REPORTED ON COMPLAINT #11320955. THEN ON 6/18/20, THE SAME THING OCCURRED, WITH SOUND AND VIBRATION ON THE RIGHT SIDE OF THE VEHICLE. THE RIGHT REAR WHEEL BEARINGS/HUB WAS REPLACED. I AM VERY LUCKY THAT I DID NOT MISS OR IGNORE THIS SOUND…”
NHTSA complaint #11352963, 2020

Exterior Lighting 10 1 crash

“THE LOW BEAM HEAD LIGHTS ARE VERY POOR, THEY ONLY PROJECT 100 FT . BECAUSE OF THIS WE HIT A DEER WHICH CAUSED $4000 DAMAGE. PLASE TELL ME YOU ARE LOOKING INTO THIS PROBLEM. THE DEALERSHIP REFUSES TO CORRECT THIS PROBLEM”
NHTSA complaint #10863120, 2015 · crash

“I HAVE MY BACK LIGHT ON BY ITSELF WITHOUT HIT BREAKS AND BACK DOOR POTON DOES NOT WORK AND I HAVE LIGHT ON MY BOARD ALWAYS LIGHT UP”
NHTSA complaint #11394943, 2020

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHEN THE CONTACT PARKED THE VEHICLE AND RELEASED THE BRAKE PEDAL, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.”
NHTSA complaint #11287842, 2019

Seat Belts 9 1 crash

“I WAS TURNING LEFT ON AN ARROW AND A CAR RAN THE RED LIGHT RESULTING IN A HEAD ON COLLISION WITH ME, I WAS DRIVING ABOUT 3MPH AND HE WAS DRIVING 45MPH. HIS CAR WAS TOTALLED, AIRBAGS DEPLOYED AND ON FIRE. I HAD FRONT END DAMAGE AND MY AIRBAGS DID NOT DEPLOY NOR DID THE SEAT BELT LOCK UP. AS A RESULT I HIT THE STEERING WHEEL WITH MY KNEE AND MY ANKLE GOT LACERATED AND BLUNT TRAUMA FROM THE BRAKE/ACCELARTATION PEDAL. *TR”
NHTSA complaint #10607764, 2014 · crash

“While driving the seatbelt above the driver side shoulder came disconnected and fell into the driver lap. There was no warning, no alarms nothing. The casing and everything came off with it. I was able to screw the bolt back in, but thought Subaru needed to take a look because I’ve never had this happen nor did I think this was common. I thought they would want to Loctite the bolt down as a permanent solution. They initially told me to bring the car down and they would take care of it right away. They said they’d secure it in place and fix it but when I arrived they did not fix it, instead the…”
NHTSA complaint #11617385, 2024

“The contact owns a 2014 Subaru Forester. The contact stated that while reversing, the Back Over Prevention screen failed to display an image. The contact stated that the failure occurred intermittently. The contact also stated that after starting the vehicle or while driving at various speeds, the front passenger’s side seat belt and air bag warning lights would illuminate without an occupant seated in the seat. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V701000 (Air Bags) however, the VIN was not included in the recall. The vehicle was not diagnosed o…”
NHTSA complaint #11485551, 2021

Visibility/Wiper 9

“MY BACKUP CAMERA ONLY WORKS PERIODICALLY. WHEN I PUT THE CAR IN REVERSE THE DASHBOARD SCREEN SOMETIMES JUST SHOWS A BLACK SCREEN WITH THE DISTANCE LINES DISPLAYED. OTHER TIMES IT WORKS FINE. DOESNT SEEM TO BE A PATTERN. MANY PEOPLE SEEM TO HAVE THE SAME PROBLEM IN POSTED MESSAGE BOARDS AND IT SEEMS LIKE CERTAIN OTHER SUBARUS WERE RECALLED FOR THIS ISSUE.”
NHTSA complaint #11374869, 2020

“GOING 60 MPH ON THE HIGHWAY. MY DRIVER SIDE FRONT WINDOW SPONTANEOUSLY SHATTERED. THERE WAS JUST ONE VERY LOUD NOISE AND THE GLASS FRAGMENTS STAYED IN PLACE, WITH ONLY A FEW PIECES FALLING INTO THE CAR. NOTHING SUGGESTED THAT THE WINDOW WAS STRUCK BY ANYTHING.”
NHTSA complaint #11308047, 2020

“THE WINDSHIELD WIPER FLUID HOSE THAT RUNS BETWEEN THE WIPER RESERVOIR AND THE SPRAYERS HAS SOME CHEAP WHITE PLASTIC THAT CRACKED AND BROKE, RENDERING THE WIPERS PRACTICALLY INOPERABLE. THIS IS SOME LOUSY PRODUCT USAGE THAT SHOULDN'T BE BREAKING ON A 6 YEAR OLD VEHICLE. THE RESERVOIR LOW FLUID LIGHT KEEPS GOING ON AND OFF TOO SO THE SENSOR IS PROBABLY BAD, DESPITE BEING FULL.”
NHTSA complaint #11352051, 2019

Fuel System 6 1 crash

“I WAS TURNING RIGHT TO PARK AT A STATE PARK. THE PARKING AREA IS SANDY AND FULL OF POT HOLES. I WAS ALMOST STOPPED WHEN THE CAR ACCELERATED VIOLENTLY. MY CAR MOUNTED A FLAT BOULDER, ONE OF MANY IN THE PARKING AREA. I STILL DON'T FEEL LIKE I COULD HAVE STEPPED OR STOMPED ON THE GAS PEDAL VS THE BRAKE PEDAL, BUT IT IS A POSSIBILITY. I AM A VERY CAUTIOUS DRIVER. COULD THIS BE A DEFECT IN THIS CAR? I FEEL THAT IT SHOULD BE REPORTED AND NOTED IN CASE OTHERS HAVE THE SAME EXPERIENCE. *TR”
NHTSA complaint #10573467, 2013 · crash

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHEN DRIVING AT 90 MPH DURING WINDY WEATHER CONDITIONS, IT WAS DIFFICULT TO CONTROL THE VEHICLE. IN ADDITION, THE 'CHECK FUEL' LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MIKE SHAW SUBARU DEALER, LOCATED AT 1650 W 104TH AVE, DENVER, CO 80234 WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #11327728, 2020

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE CONSUMED EXCESSIVE AMOUNTS OF OIL WITH THE CHECK OIL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE SHE PURCHASED THE VEHICLE AND HAD TWO O-RINGS AND CRANK SEAL REPLACED UNDER WARRANTY. DESPITE THE REPAIRS, THE FAILURE PERSISTED AND THE CHECK OIL LIGHT WOULD CONTINUE TO ILLUMINATE AFTER EVERY 1,500 MILES. THE CONTACT TOOK THE VEHICLE TO CENTER SUBARU (45 WINSTED RD, TORRINGTON, CT 06790) TO HAVE THE VEHICLE SE…”
NHTSA complaint #11349869, 2019

Electronic Stability Control (Esc) 5

“STARTED CAR ALL WARNING LIGHTS CAME ON AND STARTED FLASHING OIL, AND,AWD, EMISSION CONTROL NEED TO BE CHECKED, CHECK ENGINE LIGHT ON, CRUISE CONTROL INDICATOR STAYS ON. HAD BEEN DRIVING ON A HOT DAY STOPPED TO GET GAS WHEN I STARTED THE CAR ALL THE CHECK ENGINE LIGHT CAME I CHECKED GAS CAP IT WAS TIGHT, I STARTED DRIVING AND ALL THE LIGHTS STARTED FLASHING”
NHTSA complaint #11341975, 2020

“JANUARY 2019. THE ISSUE STARTED AS CEL CAME ON. ROUGH IDLE, SURGE OF POWER AND THEN CAM TIMING BECAME ISSUE. WAS AT A STOP SIGN IDLING WHEN SURGE OCCURRED LURCHING VEHICLE FORWARD. TOOK TO DEALER WAITED WEEKS FOR A TECHNICAL REPRESENTATIVE TO GIVE ADVICE TO DEALERSHIP. TOOK TO OTHER DEALER TO CONFIRM. THEY REPLACED TIMING CHAIN., CAM PHASERS AND OTHER REQUIRED. DIDNT SOLVE ISSUE. NEXT STEP WAS INTERNAL OIL FILTERS THAT SUPPLY AVSC TIMING. NO FIX. REPLACED ECM AS FINAL STEP IN SUBARU MATRIX. RAN FOR 3 WEEKS AND SEVERAL THOUSAND DOLLARS. AGAIN CEL, ROUGH IDLE, CAM ISSUES. SUBARU POINTS TO DEALE…”
NHTSA complaint #11252410, 2019

“THE STOP LIGHT SWITCH FAILED WHICH RENDERED THE CAR INOPERABLE DUE TO NOT BEING ABLE TO MOVE FROM PARK. THE STABILITY, HILL DECENT AND ABS WARNING LIGHTS CAME ON.”
NHTSA complaint #11073548, 2018

Engine And Engine Cooling 3

“The contact owns a 2014 Subaru Forester. The contact stated while driving approximately 30 MPH, the check engine and oil warning lights were illuminated. The contact stated that the vehicle was consuming a quart of engine oil every 1,000 miles. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the short block needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact researched online and related the failure to TSB Number: 02-157-14R (Engine and Engine Cooling). The failure mileage was appr…”
NHTSA complaint #11518773, 2019

“AIR CONDITIONING WORKS ONCE TURN ON CAR THEN AFTER DRIVING FOR 1ST FIVE TO TEN MINUTES, AIR CONDITIONING STOP WORKING, THIS ISSUE STARTED HAPPENING IN 2018. *TR”
NHTSA complaint #11325267, 2018

“WHILE DRIVING OUR 2014 FORESTER XT 2.0 UPHILL ON THE HIGHWAY AT ABOUT 50 MPH, THE CEL, HILL-ASSIST, EYESIGHT-DISABLED AND ANOTHER WARNING LIGHT ALL CAME ON. I PULLED OFF THE ROAD, STOPPED AND CALLED THE DEALER, WHO SAID THE CAR COULD BE SAFELY DRIVEN IN FOR INSPECTION AS THE CEL WAS NOT BLINKING. APPARENTLY THE CEL LIGHT SETS OFF A BUNCH MORE TO GET YOUR ATTENTION. THE OBD CODES THE DEALER PULLED SAID THE CATALYTIC CONVERTER HAD FAILED (NO FURTHER EXPLANATION WAS OFFERED). THEY SAID A NEW ONE WOULD BE ORDERED AND INSTALLED UNDER WARRANTY. SO THE DEALER PUT IN THE NEW CATALYTIC CONVERTE…”
NHTSA complaint #10565461, 2014

Equipment Adaptive/Mobility 3

“THE EYESIGHT, ADAPTIVE CRUISE CONTROL AND PRE-COLLISION BRAKING SYSTEMS DO NOT RECOGNIZE STOPPED VEHICLES - HARD BRAKING IS REQUIRED TO STOP VEHICLE IN TIME. WHEN SYSTEMS DO FUNCTION THEY DO NOT GRADUALLY SLOW VEHICLE AND COME TO A STOP, BUT DO SO SUDDENLY AND DANGEROUSLY, CAUSING ME TO BRAKE HARD TO COME TO A STOP AT A SAFE DISTANCE BEHIND STOPPED VEHICLE. SAME SYSTEMS ARE ALSO DANGEROUSLY AFFECTED BY BRIGHT SUNLIGHT AND FAIL TO FUNCTION WITHOUT WARNING. DEALER SAID THEY CHECKED SYSTEMS OUT AND FOUND NOTHING WRONG. GAVE ME PRINT-OUT FROM OPERATING MANUAL STATING IT IS THE RESPONSIBILITY OF TH…”
NHTSA complaint #10659181, 2014

“WHEN SOMEONE DEPARTS ROAD ON AN EXIT AND THEY ARE DECELERATING EVEN IF THEY ARE CLEAR AND OUT OF THE LANE THE CAR WILL PRACTICALLY STOP ON THE HIGHWAY, SLAMMING ON THE BRAKES HARD. EVEN UNDER NORMAL USE OF THE CRUISE CONTROL THE EYESIGHT SYSTEM DOES NOT ENGAGE THE BRAKES SLOWLY IN A PROGRESSIVE PATTERN IT HITS THEM ABRUPTLY. I AM IN A CONGESTED AREA AND HAVE OFTEN HAD TO OVERRIDE THE SYSTEM BY HITTING THE BRAKES MANUALLY TO DISENGAGE THE SYSTEM OR FLOOR THE GAS TO PREVENT SOMEONE FROM REAR ENDING ME ON THE HIGHWAY. I BROUGHT IT TO THE DEALERS ATTENTION THEY SAY IT IS OPERATING AS IT SHOULD AN…”
NHTSA complaint #10633778, 2013

“THE ADAPTIVE CRUISE HAS NOT RECOGNIZED STOPPED VEHICLES, AND DID NOT SLOW THE VEHICLE DOWN THUS POTENTIALLY CONTRIBUTING TO A CRASH AND INJURY. THE CAR HAS BEEN EVALUATED MULTIPLE TIMES FOR THIS BY THE DEALER AND HAS NOT FOUND A PROBLEM. THE DYSFUNCTION CONTINUES; THERE WERE 4 INCIDENTS TODAY WHERE THERE WAS FAILURE OF THE ADAPTIVE CRUISE CONTROL SYSTEM TO INITIATE ANY SAFETY MANEUVERS TO AVOID A CRASH. *TR”
NHTSA complaint #10559973, 2013

Visibility 3

“The contact owns a 2014 Subaru Forester. The contact stated while driving approximately 50 mph, a small crack appeared on the front windshield without impact. While driving, the crack expanded from the passenger’s side of the windshield to the driver’s side. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 40,000.”
NHTSA complaint #11419303, 2021

“2014 SABARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE SEAT HEAD REST, SEAT BELT AND REAR VIEW VISIBILITY ISSUES. *SMD THE CONSUMER STATED THERE WAS LIMITED REAR VIEW VISIBILITY WITH TWO LARGE BLIND SPOTS DUE TO A 64 SQUARE INCH HEAD REST. ALSO, THE SEAT BELT ANGLED FROM THE ROOF DIAGONALLY, THEREFORE LIMITING REAR VIEW VISION. THE CENTER HEAD REST WAS ONLY TWO INCHES HIGH, RATHER THAN THE LATERAL HEAD REST BEING EIGHT INCHES HIGH. *JB”
NHTSA complaint #10805816, 2015

“I PURCHASED MY 2014 FORESTER IN JULY 2013. I LOVE THE VEHICLE EXCEPT FOR THE DESIGN OF THE CLIMATE CONTROL DIALS WHICH I CONSIDER TO BE A SAFETY HAZARD BECAUSE IT IS SO DIFFICULT TO ASCERTAIN AT A GLANCE WHAT THE CURRENT SETTING IS FOR EACH FUNCTION (HEAT/AC TEMP, FAN SPEED, FAN DIRECTION.) STARING AT THE DIAL(S) OR REPEATED GLANCES TAKES THE DRIVER'S ATTENTION OFF THE ROAD FOR TOO LONG, AND THEREFORE IS ABSOLUTELY A SAFETY ISSUE: EACH ROUND DIAL HAS A RUBBER GRIP SURFACE THAT THE USER CONTACTS. ON THE FRONT FACE OF THE DIAL IS A SHINY CHROME BEZEL RING. THIS RING IS QUITE NARROW AND HAS 7…”
NHTSA complaint #10607504, 2014

Back Over Prevention 2

“The contact owns a 2014 Subaru Forester. The contact stated that while reversing, the Back Over Prevention screen failed to display an image. The contact stated that the failure occurred intermittently. The contact also stated that after starting the vehicle or while driving at various speeds, the front passenger’s side seat belt and air bag warning lights would illuminate without an occupant seated in the seat. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V701000 (Air Bags) however, the VIN was not included in the recall. The vehicle was not diagnosed o…”
NHTSA complaint #11485551, 2021

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE DUAL CAMERA SYSTEM IN THE VEHICLE MALFUNCTIONED OVER TIME. THE CONTACT'S VISIBILITY WAS AFFECTED BY THE FOG BUILD UP ON THE DUAL CAMERA SYSTEM FEATURE OF THE VEHICLE. THE TWO FRONT CAMERAS ATTACHED TO THE HEADLINER OF THE VEHICLE WERE THE AFFECTED. RANDY MARION SUBARU OF MOORESVILLE, NORTH CAROLINA WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO PROCEDURE OR TSB AVAILABLE TO ASSIST IN CLEANING THE CAMERAS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 09…”
NHTSA complaint #11010992, 2016

Latches/Locks/Linkages 2

“The contact owns a 2014 Subaru Forester. The contact stated that the tailgate was in an upright position and then the tailgate closed unexpectedly. The vehicle was taken to the dealer; however, the dealer was unable to repair the vehicle. The contact related the failure to NHTSA Campaign Number: 08V135000 (Latches/Locks/Linkages). The manufacturer was not made aware of the failure. The failure mileage was 174,944.”
NHTSA complaint #11511517, 2023

“TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 70 MPH, THE HOOD INADVERTENTLY UNLATCHED AND OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW MOTORS SUBARU (8670 PEACH ST, ERIE, PA 16509) TO BE DIAGNOSED. THE MECHANIC HAD NOT FOUND ANY PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROMISED TO PROVIDE A CALLBACK WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.”
NHTSA complaint #11416468, 2021

Tires 2

“Two tires on our car developed the same problem two weeks apart: a large bulge in the sidewall near the rim. On 10/5/21 we noticed a bulge on the rear driver’s side tire which looked like a tennis ball was emerging. We took it to our mechanic here in Ohio. He said not to drive on it and replaced the tire. It had less than 13,000 miles on it and I thought it should be covered under warranty. We were told the bulge was due to “road hazard” and so wasn’t covered. They said a chuckhole could do this. We have no recollection of anything like that. And a chuckhole would usually affect the front ti…”
NHTSA complaint #11440351, 2021

“YOKOHAMA G-91 TIRES- ON A SUBRAU FORRESTER 225-60-17 WITH LESS THAN 30K MILES THE TIRES WERE BALDING. ROTATIONS WERE DOWN BETWEEN 6000 AND 7000 MILES- LIKE CLOCKWORK. I WROTE YOKOHAMA. I HAVE NOT RECEIVED A RESPONSE. I HAVE SPOKEN WITH OTHER OWNERS, (SUBRAU USING G91) AND THEY HAVE NOTICED THIS PROBLEM,TOO. I HAVE PURCHASED ANOTHER BRAND OF TIRE AS THESE ARE DANGEROUS-”
NHTSA complaint #10721590, 2015

Child Seat 1

“The contact owns a Maxi Cosi Pria 85. The car seat was being utilized in a 2014 Subaru Forester. The contact received notification of NHTSA Campaign Number: 21C003000 (Child Seat) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11506447, 2021

Equipment 1

“AIR CONDITIONING WORKS ONCE TURN ON CAR THEN AFTER DRIVING FOR 1ST FIVE TO TEN MINUTES, AIR CONDITIONING STOP WORKING, THIS ISSUE STARTED HAPPENING IN 2018. *TR”
NHTSA complaint #11325267, 2018

Lane Departure 1

“LETTER FROM CONGRESSWOMAN KATHLEEN M. RICE ON BEHALF OF CONSTITUENT RE RECALL ON EYESIGHT DRIVER ASSIST SYSTEM ON A 2014 SUBARU FORESTER. *SMD THE CONSUMER STATED WHEN THE SYSTEM DETECTED A CAR SLOWING DOWN IN FRONT OF HIM TO GET ONTO AN EXIT RAMP, IT SLOWS DOWN HIS VEHICLE TO A DANGEROUSLY SLOW SPEED. THE CONSUMER HAD TO SLAM ON THE ACCELERATOR PEDAL IN ORDER TO AVOID BEING REAR-ENDED. *JB”
NHTSA complaint #10805782, 2015

Traction Control System 1

“THIS INCIDENT IS NEARLY IDENTICAL TO AN EARLIER COMPLAINT: NHTSA ID NUMBER 10574697. I WAS TRAVELLING ON A STRAIGHT PORTION OF INTERSTATE AT REDUCED HIGHWAY SPEED DUE TO COLD WEATHER AND LIGHT SNOW WHEN I BEGAN TO EXPERIENCE A WIGGLING SENSATION IN THE REAR END OF THE VEHICLE. LIKE DESCRIBED IN THE EARLIER COMPLAINT IT FELT LIKE THE REAR END WANTED TO STEP OUT, FIRST ONE WAY AND THEN THE OTHER, REPEATING RAPIDLY. I COULD SEE FROM THE REACTIONS OF DRIVERS BEHIND ME THEY WERE GIVING ME A WIDE BERTH AND COULD TELL SOMETHING WAS VISIBLY HAPPENING WITH MY VEHICLE. THE FRONT END DID NOT APPEA…”
NHTSA complaint #10585358, 2013