2014 Dodge Durango Problems & Owner Complaints

Exterior Lighting 259 2 fire 1 injury

“THIS HAS HAPPENED TWICE, THE FIRST TIME WAS A MONTH OR SO AGO BUT IT HAPPENED AGAIN LAST WEEK AND THE WOUND WAS MUCH WORSE. THE EXPOSED EDGE OF THE LEFT AND RIGHT REAR BRAKE LIGHT ARE EXTREMELY SHARP AND EXPOSED ANYTIME THE REAR HATCH IS OPEN/UP. I THOUGHT ABOUT MAKING A VIDEO SHOWING HOW IT COULD PEAL AND APPLE OR WATERMELON SKIN. MY RIGHT ARM HAS A SHORT 3/4" SCRAP (1ST) AND NOW AN ALMOST 3" LONG SCRAP THAT IS TAKING ITS TIME TO HEAL. IF YOUR SKIN TOUCHES THOSE EDGES AND HAS ANY AMOUNT OF FORCE IT WILL SCRAPE THE SKIN. THIS HAPPENS DURING UNLOADING IF A PACKAGE SHIFTS WHILE UNLOADING. *TR”
NHTSA complaint #10712849, 2015 · 1 injury(ies)

“WATER HAS POOLED UP IN THE REAR TRACK LIGHT AND SHORTED OUT THE LIGHTS IN THAT PARTICULAR AREA INCLUDING MY LICENSE PLATE LIGHT. AT ONE POINT THE WHOLE LED STRIP WENT OUT ON THE LIFT GATE. I DIDN'T KNOW IT HAPPENED UNTIL I SMELT A STRONG ELECTRICAL FIRE SMOKE SCENT AND STARTED LOOKING AROUND TO FIND THE SOURCE. THE DEALERSHIP STATES THERE ISN'T A CRACK BUT THE WATER IS GETTING IN AND THIS IS BECOMING A KNOW ISSUES WITH THESE VEHICLES.”
NHTSA complaint #11075649, 2018 · fire

“WHEN I REMOTE STARTED MY VEHICLE. I CAME OUTSIDE TO SMOKE ROLLING OUT OF MY BACK HATCH AREA. UPON FURTHER INVESTIGATING THE RACETRACK TAIL LIGHT HAD CAUGHT FIRE.”
NHTSA complaint #11074966, 2018 · fire

Seats 163 32 injury

“On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and follow-up care for ongoing symptoms. I was able to continue driving the vehicle directly to a Dodge dealership, where s…”
NHTSA complaint #11721043, 2026 · 1 injury(ies)

“The contact owns a 2014 Dodge Durango. The contact stated that while making a turn at a slow speed, there was an abnormal sound coming from the front driver’s side headrest, and the headrest deployed unintendedly. The contact had her two children inside the vehicle during the failure. The children had not sustained any injuries. The contact was unable to push the headrest back into the housing. No warning light was illuminated. The headrest struck the back of the contact's head, and the right ear was ringing. The contact drove the vehicle to the residence. The contact had not sought medical at…”
NHTSA complaint #11687000, 2025 · 1 injury(ies)

“Driving 2014 Dodge Durango when the active headrest restraint on the passenger seat activated. No accident or impact to the vehicle during incident. Resulted in passenger receiving a solid "punch" to the back of the head and neck resulting in headaches for a week. If this had happened on the driver's seat (and it still could !), I can imagine an accident is possible due to the utter surprise of the noise and being punched in the head while driving. At the time of the incident, we had no idea what had happened but have since learned that our experience is not unprecedented and there are num…”
NHTSA complaint #11666774, 2025 · 1 injury(ies)

Electrical System 149 3 crash 5 fire

“THE VEHICLE WAS PARKED IN MY DRIVEWAY AND HAD NOT BEEN USED SINCE 10PM THE NIGHT BEFORE. AT 7AM I NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE AS I LOOKED OUT MY WINDOW. I WENT OUT AND THERE WAS A SMALL FLAME UNDER THE BUMPER NEAR THE EXHAUST PIPE ALSO SOME WIRES SEEMED TO BE ON FIRE. I WENT TO GET A HOSE, AND WHEN I RETURNED THERE WERE FLAMES ERUPTING UP NEAR THE TAIL LIGHT. A NEIGHBOR PUT OUT THE FIRE WITH A DRY CHEMICAL EXTINGUISHER. I CALLED THE FIRE DEPARTMENT, AND THEY SAID THEY HAD NO IDEA WHAT COULD'VE HAPPENED, BUT SUSPECTED AN ELECTRICAL SHORT. I AM TAKING TO THE DEALER TO…”
NHTSA complaint #11403115, 2021 · fire

“THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE…”
NHTSA complaint #11326000, 2020 · fire

“REAR "RACETRACK" CENTER TAIL LIGHT BURNED/MELTED CAUSING DAMAGE TO REAR HATCH,LIGHT,PLASTIC TRIM. VEHICLE WAS IN MOTION THROUGH TOWN WITH TWO CHILDREN (AGES 5 & 2) WHEN SMOKE WAS NOTICED IN REAR OF VEHICLE, REAR PLASTIC WAS THEN PULLED/BROKEN OFF TO CHECK THE REAR WHEN THE BURNING/MELTING WAS NOTICED AND WATER POOLING AROUND BOTTOM OF TAIL LIGHT.”
NHTSA complaint #11301480, 2020 · fire

Engine 74 1 crash 3 fire 5 injury

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. AS A RESULT, SMOKE STARTED TO EMIT FROM THE DASHBOARD. SHORTLY AFTERWARDS, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND ALL FIVE PASSENGERS SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT IT WAS NOT INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.”
NHTSA complaint #10785016, 2015 · crash · fire · 5 injury(ies)

“THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE…”
NHTSA complaint #11326000, 2020 · fire

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE DRIVING 70 MPH, A BURNING ODOR WAS DETECTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THAT THE BATTERY VOLTAGE WAS LOW. THE VEHICLE WAS TOWED TO THE DEALER (PEACOCK CHRYSLER JEEP DODGE RAM HILTON HEAD IN HARDEEVILLE, SC 29927) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INC…”
NHTSA complaint #11089910, 2018 · fire

Air Bags 72 7 crash 14 injury

“I WAS DRIVING DOWN THE STREET AND 1 VEHICLE IN FRONT OF ME ABOUT 3 TO 4 CAR LENGTHS. THE WOMAN WAS GOING SAME SPEED, I LOOKED TO MY RIGHT TO ASSURE A DOG WAS NOT GOING TO RUN INTO THE STRRET, 2 SECONDS, AN LOOKED BACK AT ROAD AND PERSON IN FRONT HAD STOPPED, WITH NO TURN SIGNAL ON AND NO ONCOMING TRAFFIC. I FIRMLY APPLIED BRAKES AND TRIED TO VEER AROUND THE CAR BUT THERE WAS NOT SUFFICIENT SPACE AND HIT THE BACK OF CAR SO HARD IT TOSSED AROUND ITEMS IN THE CAR BREAKING FRONT WINDSHIELD, KNOCKING OFF MY GLASSES. THE FORCE WAS SO HARD IT THRUST MY BODY HARD ONTO STEERING WHEEL AND LEG INTO DA…”
NHTSA complaint #11363370, 2020 · crash · 1 injury(ies)

“AIRBAGS DID NOT DEPLOY DURING HEAD ON COLLISION.”
NHTSA complaint #11228595, 2019 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2014 DODGE DURANGO. WHEN THE VEHICLE WAS PLACED IN PARK, IT CONTINUED TO ROLL FORWARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SHIFTER WAS STILL IN PARK. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYEBROW, RIGHT EYE, RIGHT WRIST, ELBOW, KNEE, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. UPON ARRIVAL AT THE DEALER, THE VEHICLE WAS STILL IN THE PARK GEAR AND THE WHEELS WHERE MOVING. THE VEHICLE WAS TOWED TO THE INSURANCE BODY SHOP WHERE IT WAS DETERMINED THAT THE…”
NHTSA complaint #10898999, 2016 · crash · 1 injury(ies)

Unknown Or Other 66 6 crash 1 fire 4 injury

“AFTER STARTING THE VEHICLE IN MY GARAGE, I NEEDED TO GO BACK INTO THE HOUSE TO GET SOMETHING. I SHIFTED THE CAR TO PARK TO EXIT THE VEHICLE, THE VEHICLE WAS STILL RUNNING. WHEN I EXITED THE VEHICLE THE CAR PROCEEDED TO ROLL BACKWARDS OUT OF THE GARAGE. THE GARAGE IS ON LEVEL GROUND. I ATTEMPTED TO GET BACK INTO THE CAR TO PRESS THE BRAKE. I WAS UNSUCCESSFUL, AND WAS DRAGGED OUT OF THE GARAGE. AFTER BEING DRAGGED THROUGH THE GARAGE I ENDED UP PARTIALLY UNDER THE CAR, I LET GO OF THE CAR AND ROLLED AWAY NOT TO BE RAN OVER BY THE STILL MOVING CAR. I THEN GOT UP AND RAN AFTER THE CAR THAT W…”
NHTSA complaint #10940345, 2016 · crash · 1 injury(ies)

“Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank God I was not moving at the time and my car was in park or I may have wrecked! Startled me and I was dazed and confused because I couldn’t figure out what had happened! This just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! If I had been driving, it could have been catastrophic! My neck is sore and I have a headache.”
NHTSA complaint #11546116, 2023 · 1 injury(ies)

“WHILE PARKED, MY DRIVERS SIDE HEADREST DEPLOYED LIKE IT WOULD IN AN ACCIDENT, WE WERE NOT HIT BY ANY OTHER CAR NOR WAS I IN ANY SORT OF ACCIDENT. JUST PARKED WHEN IT HIT ME IN THE BACK OF THE HEAD CAUSING AN INSTANT MIGRAINE AND NECK PAIN. THERE IS NO WAY TO REATTACH IT. *TR”
NHTSA complaint #11330853, 2020 · 1 injury(ies)

Seat Belts 54 1 crash 1 injury

“I WAS DRIVING DOWN THE STREET AND 1 VEHICLE IN FRONT OF ME ABOUT 3 TO 4 CAR LENGTHS. THE WOMAN WAS GOING SAME SPEED, I LOOKED TO MY RIGHT TO ASSURE A DOG WAS NOT GOING TO RUN INTO THE STRRET, 2 SECONDS, AN LOOKED BACK AT ROAD AND PERSON IN FRONT HAD STOPPED, WITH NO TURN SIGNAL ON AND NO ONCOMING TRAFFIC. I FIRMLY APPLIED BRAKES AND TRIED TO VEER AROUND THE CAR BUT THERE WAS NOT SUFFICIENT SPACE AND HIT THE BACK OF CAR SO HARD IT TOSSED AROUND ITEMS IN THE CAR BREAKING FRONT WINDSHIELD, KNOCKING OFF MY GLASSES. THE FORCE WAS SO HARD IT THRUST MY BODY HARD ONTO STEERING WHEEL AND LEG INTO DA…”
NHTSA complaint #11363370, 2020 · crash · 1 injury(ies)

“The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing that was done on your end, which was found to only be an issue on certain “batches”. Apparently, this is a defect and…”
NHTSA complaint #11710099, 2026

“Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.”
NHTSA complaint #11652533, 2024

Power Train 42 7 crash 6 injury

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. AFTER STOPPING THE VEHICLE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION, THE CONTACT STEPPED OUT OF THE VEHICLE AS IT ERRONEOUSLY ROLLED BACKWARDS. AS A RESULT, THE OPEN DRIVER DOOR STRUCK A WOODEN GATE. THE CONTACT WAS ABLE TO GET BACK INTO THE ROLLING VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE MINOR INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *TT”
NHTSA complaint #11113088, 2018 · crash · 1 injury(ies)

“AFTER STARTING THE VEHICLE IN MY GARAGE, I NEEDED TO GO BACK INTO THE HOUSE TO GET SOMETHING. I SHIFTED THE CAR TO PARK TO EXIT THE VEHICLE, THE VEHICLE WAS STILL RUNNING. WHEN I EXITED THE VEHICLE THE CAR PROCEEDED TO ROLL BACKWARDS OUT OF THE GARAGE. THE GARAGE IS ON LEVEL GROUND. I ATTEMPTED TO GET BACK INTO THE CAR TO PRESS THE BRAKE. I WAS UNSUCCESSFUL, AND WAS DRAGGED OUT OF THE GARAGE. AFTER BEING DRAGGED THROUGH THE GARAGE I ENDED UP PARTIALLY UNDER THE CAR, I LET GO OF THE CAR AND ROLLED AWAY NOT TO BE RAN OVER BY THE STILL MOVING CAR. I THEN GOT UP AND RAN AFTER THE CAR THAT W…”
NHTSA complaint #10940345, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2014 DODGE DURANGO. WHEN THE VEHICLE WAS PLACED IN PARK, IT CONTINUED TO ROLL FORWARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SHIFTER WAS STILL IN PARK. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYEBROW, RIGHT EYE, RIGHT WRIST, ELBOW, KNEE, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. UPON ARRIVAL AT THE DEALER, THE VEHICLE WAS STILL IN THE PARK GEAR AND THE WHEELS WHERE MOVING. THE VEHICLE WAS TOWED TO THE INSURANCE BODY SHOP WHERE IT WAS DETERMINED THAT THE…”
NHTSA complaint #10898999, 2016 · crash · 1 injury(ies)

Fuel/Propulsion System 32

“Dodge Durango Rt has developed the Evap system failure. After stopping to refuel the gas tank the engine will not restart till after several attempts and even after restarting it idles erratic and sputters even to point of a miss and shuts off. Then it will restart and slowly clear up, and operate normal till the next refuel. I've had it into several repair shops and dealerships only to have to purchase parts and pay for repair and experience the issue again. Considering it's fuel vapor related and could cause a explosive or flash fire event in the dry summer season possibly if the vapors bec…”
NHTSA complaint #11671317, 2025

“Try to pump gas and it keeps stopping and it takes a literal 30 to 40 minutes to fill the tank. I have read that the capless system can do this.”
NHTSA complaint #11613422, 2024

“Fuel filler neck broke off where you fill up gas tank,leaving it unprotected”
NHTSA complaint #11559620, 2023

Structure 26 3 injury

“Rear liftgate strut stud ball mount broke and the tailgate slammed on my wife’s head. She was knocked to the ground and her neck has hurt for months now.”
NHTSA complaint #11577887, 2023 · 1 injury(ies)

“I BACKED THE VEHICLE OUT OF THE GARAGE ONTO THE DRIVEWAY, THEN PUT IT IN PARK. I LEFT THE ENGINE RUNNING AND EXITED THE VEHICLE TO WALK IN THE GARAGE. I WAS ALREADY IN THE GARAGE AND TURNED BACK TO SEE THE VEHICLE WAS MOVING FORWARD. I TRIED TO GET BACK IN TO STOP THE CAR AND WAS TRAPPED BETWEEN THE DOOR AND THE CAR. UNABLE TO STOP THE VEHICLE, IT CONTINUED FORWARD, SWIPING THE CENTER GARAGE BEAM AND CRUSHING ME. UPDATED 03/21/17*LJ *TR”
NHTSA complaint #10910068, 2015 · 1 injury(ies)

“THIS HAS HAPPENED TWICE, THE FIRST TIME WAS A MONTH OR SO AGO BUT IT HAPPENED AGAIN LAST WEEK AND THE WOUND WAS MUCH WORSE. THE EXPOSED EDGE OF THE LEFT AND RIGHT REAR BRAKE LIGHT ARE EXTREMELY SHARP AND EXPOSED ANYTIME THE REAR HATCH IS OPEN/UP. I THOUGHT ABOUT MAKING A VIDEO SHOWING HOW IT COULD PEAL AND APPLE OR WATERMELON SKIN. MY RIGHT ARM HAS A SHORT 3/4" SCRAP (1ST) AND NOW AN ALMOST 3" LONG SCRAP THAT IS TAKING ITS TIME TO HEAL. IF YOUR SKIN TOUCHES THOSE EDGES AND HAS ANY AMOUNT OF FORCE IT WILL SCRAPE THE SKIN. THIS HAPPENS DURING UNLOADING IF A PACKAGE SHIFTS WHILE UNLOADING. *TR”
NHTSA complaint #10712849, 2015 · 1 injury(ies)

Service Brakes 25 3 crash

“I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.”
NHTSA complaint #11721883, 2026 · crash

“I STOPPED A THE LIGHT WITH NO ISSUE AND ONCE TRAFFIC BEGIN TO MOVE THE CAR IN FRONT OF ME PLACED THEIR FOOT ON BRAKES AT ABOUT 20-25. IN THE MIDDLE OF THE NEXT BLOCK AND I DID AS WELL BUT THE BRAKES DID NOTHING BUT WENT STRAIGHT TO THE FLOOR. MY FOOT IS ALL THE WAY DOWN AND STILL NO STOPPING. I HIT THE CAR IN FRONT OF ME AND AS SHE MOVED TO THE LEFT MY TRUCK WAS STILL IN MOTION AND ENDED UP HITTING THE CAR IN FRONT OF HER AS WELL WHICH IS WHAT ACTUALLY STOPPED MY TRUCK. THE AIRBAGS ALSO NEVER DEPLOYED IN THE TRUCK. THE WERE THANKFULLY NO PHYSICAL INJURIES BUT DAMAGE TO THE CARS I HIT AS WELL…”
NHTSA complaint #10909645, 2016 · crash

“ROLLAWAY ACCIDENT. IN 2015 I HAD AN ACCIDENT WHERE MY VEHICLE ROLLED OUT OF MY DRIVEWAY. I WAS NOT IN THE VEHICLE. THE VEHICLE WAS IN PARK AND EMERGENCY BRAKE WAS PLACED ON. I CONTACTED FODGE ABOUT THE ISSUE AND THEY SAID THAT ALTHIUGH THE PARKING BRAKE LIGHY MAY HAVE BEEN ON THAT IF THE BRAKE WAS NOT DEPRESSED.COMPLETELY TO THE GROUND THE BRAKE WAS NOT ENGAGED.”
NHTSA complaint #10936712, 2015 · crash

Steering 12 1 fire

“THE FUSE BOX KEEP BLOWING THE EMC FUSE AND NOW POWER STEERING WANT WORK THE FUSE BOX WAS SMOKING LIKE IT WAS ON FIRE AND I CALLED THE DEALER SAID NOTHING THEY CAN DO AND I PULLED SAID HAVE RECALLS ON MY DODGE AND I WANT TO KNOW WHY IF THEY FIX IT WHY IT STILL GIVING ME TROUBLE I HAVE A DISABLED WIFE AND KIDS HAS TO RIDE THIS CAR TO DROP NOW IT NOT ABLE TO BE DROVE BECAUSE CAN'T KEEP THE FUSE FROM BLOWING AND SHUTTING THE WHOLE CAR DOWN IF I HAVE I FILE A LAW SUIT AGAINST DODGE BECAUSE MY FAMILY COULD HAVE GOT BURN UP IN CAR THAT IS DEFEATED AND HAS HAD RECALL AND NOT FIX THE ISSUES EITHER THE…”
NHTSA complaint #11326000, 2020 · fire

“1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unless vehicle is turned off and on again.”
NHTSA complaint #11717614, 2023

“While driving all sensors began flashing simultaneously. I took to mechanic and a few codes turned up. One for speed messages. One for can bus and the other was U0001. Took to dealership service and they had it for a week. After charging battery all sensors were cleared. Same day driving home all sensors came back on simultaneously. Car began making noises and driving in limp mode windshield wipers turned on by themselves. Took car to Firestone to check battery. They replaced battery. Sensors were still flashing all the way home but no other problems. Next day i lost power steering and…”
NHTSA complaint #11545306, 2023

Electronic Stability Control (Esc) 11

“TAKATA RECALL LOSS OF POWER STEERING, AT ANY SPEED.”
NHTSA complaint #11234700, 2019

“FIRST ISSUE IS BACK RACETRACK LENSES IS FULL OF WATER CAUSING BULBS TO BLOW OUT.SECONDLY,AND MOST SCAREY WAS DRIVING AT 50 MPH AND CAR STARTS MAKING LOUD NOISES ON DASH(THAT ALONE SCAREY ENOUGH TO CREATE A CRASH)BUT THE LOOSES POWER AND BARELY CAN STEER VEHICLE TO SIDE OF RT.27,THEN STARTED BACK UP.I AM A SINGLE MOM OF 2 BOYS,(ONE WHICH I RELY ON THIS VEHICLE TO TRANSPORT TO MANY DOCTOR APPOINTMENTS.)LAST THING I NEED IS A HORRIBLE ACCIDENT.PLEASE LISTEN TO ALL THESE COMPLAINTS AS IF IT WERE YOUR FAMILY AND TRY TO ADDRESS THE SAFETY OF YOUR CONSUMERS.”
NHTSA complaint #11183822, 2019

“TAKATA RECALL. VEHICLE DO NOT START, AND CHECK ENGINE LIGHT CAME ON.I TOOK IT TO O'REILLY'S AUTO PARTS AND CONNECTED THE MACHINE AND GIVE ME THE FOLLOWING ERRORS: P2122, U1110, U11BC, U0100, U0101, AND U1120 REFERENCE TO THE COMMUNICATION TO TCM, AND PCM WITH THE VEHICLE. I ALSO TOOK MY VEHICLE FOR A SOFTWARE RECALL WITH THE PCM.”
NHTSA complaint #11153349, 2018

Vehicle Speed Control 9 1 crash

“I'VE NOTICE THAT WHEN I'M DRIVING ON HIGHWAYS OR AROUND THE CITY, WIPERS COME ON BY ITSELF. THAT HAPPEN TWICE... SOMETIMES THE SUNROOF DON'T OPEN, WHEN THE SUNROOF OPENS DON'T WANT TO CLOSE SOMETIMES. WHEN I'M ON THE HIGHWAY CAN'T SEEM TO GET ENOUGH POWER TO CATCH UP WITH TRAFFIC, SEEMS LIKE THE TRANSMISSION IS ABOUT TO GIVE OUT. VERY LAGGY....THE NOTIFICATION FOR ENGINE/TRANS COMES OFF/ON AT TIMES. OTHER TO SOUND WEIRD BUT I BELIEVE SOMEONE HAS ACCESS REMOTELY TO VEHICLE. ALL THIS HAPPENS ON A DAILY OR EVERY FEW DAYS I'VE NOTICED.”
NHTSA complaint #11064061, 2018 · crash

“FIRST ISSUE IS BACK RACETRACK LENSES IS FULL OF WATER CAUSING BULBS TO BLOW OUT.SECONDLY,AND MOST SCAREY WAS DRIVING AT 50 MPH AND CAR STARTS MAKING LOUD NOISES ON DASH(THAT ALONE SCAREY ENOUGH TO CREATE A CRASH)BUT THE LOOSES POWER AND BARELY CAN STEER VEHICLE TO SIDE OF RT.27,THEN STARTED BACK UP.I AM A SINGLE MOM OF 2 BOYS,(ONE WHICH I RELY ON THIS VEHICLE TO TRANSPORT TO MANY DOCTOR APPOINTMENTS.)LAST THING I NEED IS A HORRIBLE ACCIDENT.PLEASE LISTEN TO ALL THESE COMPLAINTS AS IF IT WERE YOUR FAMILY AND TRY TO ADDRESS THE SAFETY OF YOUR CONSUMERS.”
NHTSA complaint #11183822, 2019

“VEHICLE ACCELERATED WITHOUT DRIVER INPUT, INCLUDING GOING UP A HILL WITHOUT DRIVER PRESSING ACCELERATOR. ENGINE REDLINED WHILE STOPPED AT A TRAFFIC LIGHT WITHOUT DRIVER INPUT. VEHICLE PUT INTO NEUTRAL, BUT ENGINE REVVING WOULD NOT DECREASE, AND THEN DRIVER PUT VEHICLE INTO PARK WHICH CONTINUED TO REV AT HIGH RPMS, BUT VEHICLE WOULD THEN NOT SHIFT OUT OF PARK. VEHICLE WAS TURNED OFF AND THEN BACK ON AFTER 45 TO 60 SECONDS, BUT VEHICLE CONTINUED TO REV ENGINE AT HIGH RPMS AND SHOWED THAT VEHICLE WAS IN 8TH GEAR. APPROXIMATELY 30 MINUTES LATER, VEHICLE WOULD NOT TURN ON. TRIED TO TURN VEHICLE O…”
NHTSA complaint #11149671, 2018

Visibility/Wiper 8 1 crash

“I'VE NOTICE THAT WHEN I'M DRIVING ON HIGHWAYS OR AROUND THE CITY, WIPERS COME ON BY ITSELF. THAT HAPPEN TWICE... SOMETIMES THE SUNROOF DON'T OPEN, WHEN THE SUNROOF OPENS DON'T WANT TO CLOSE SOMETIMES. WHEN I'M ON THE HIGHWAY CAN'T SEEM TO GET ENOUGH POWER TO CATCH UP WITH TRAFFIC, SEEMS LIKE THE TRANSMISSION IS ABOUT TO GIVE OUT. VERY LAGGY....THE NOTIFICATION FOR ENGINE/TRANS COMES OFF/ON AT TIMES. OTHER TO SOUND WEIRD BUT I BELIEVE SOMEONE HAS ACCESS REMOTELY TO VEHICLE. ALL THIS HAPPENS ON A DAILY OR EVERY FEW DAYS I'VE NOTICED.”
NHTSA complaint #11064061, 2018 · crash

“The moonroof of the car spontaneously exploded as we were driving down the interstate. There was no incident that caused this...nothing struck our car, we did not go over any bumps or anything like that. There was a very loud explosion sound and the glass shattered into hundreds of pieces. Thank god we had the sunshade closed at the time. Our children were riding in the second row and would have had glass fly at them at 75 miles an hour. It was an incredibly scary incident. We looked this up and it seems to be a known problem with many cars with moonroofs, yet no one seems to be doing anyth…”
NHTSA complaint #11457772, 2022

“THE WINDOW COWL HAS DETERIORATED AND CAUSING LOTS OF ROAD NOISE- IT HAS BEEN GOING ON FOR A WHILE BUT JUST NOW FIGURED OUT THE ISSUE. THERE ARE A LOT OF COMPLAINTS SURROUNDING THIS- IF THIS ULTIMATELY FAILS IT CAN CAUSE LEAKAGE TO THE BRAKE MASTER CYLINDER OR OTHER DAMAGE FROM WATER.”
NHTSA complaint #11355154, 2020

Suspension 7

“Rackin pinion, does not through engine light when issues arise, jerking, Lumbar in drivers set stop working, 120v outlet came out, water in back lumanis lamps, radio and all dash components do things on its own.”
NHTSA complaint #11542179, 2023

“VEHICLE HAS LOUD HUMMING NOISE COMING FROM PASSENGER SIDE.TOOK ME A MONTH JUST TO GET AN APPOINTMENT..DROPPED CAR OFF ON 12/09/19 @ WESTBURY ,NY DODGE DEALER..DEALER STATED CAR NEEDED WHEEL HUB BEARINGS, STATES ALL 4 HAVE BEEN CHANGED. TOLD TO PICK CAR UP ON 12/17/19, CAR WAS NEVER TEST DRIVEN AS STATED AND PROBLEM WAS WORST. LEFT CAR TO CORRECT, PICKED CAR UP AGAIN ON 12/18/19 TO HERE A NEW PROBLEM WHICH WAS RUBBING FROM PASSENGER REAR. . SERVICE REP. DOMINIQUE WHO TEST DROVE WITH ME SAID THAT THIS WAS NORMAL.(UNSATISFACTORY).SERVICE REP. HANDLING MY CAR IS MANNY., GIVES ME THE RUN AROUND, D…”
NHTSA complaint #11289965, 2019

“MY 2014 DURANGO HAS BEEN MAKING A KNOCKING NOISE ON THE FRONT DRIVER SIDE FOR OVER 3 YEARS NOW. I TOOK MY CAR IN SEVERAL TIMES AND TO DIFFERENT DEALERS. IT WAS ALWAYS THE SAME STORY, 'WE COULDN'T FIND ANYTHING' I EVEN HAD ONE DEALERSHIP TELL ME 'SORRY WE CAN'T FIGURE IT OUT, IT'S LIKE TRYING TO FIND A NEEDLE IN A HAYSTACK.' ARE YOU KIDDING ME!! MY VEHICLE HAS BEEN TO THE DEALER OVER 5TIMES FOR THE SAME PROBLEM AND IT'S NEVER BEEN FIXED. NOW IT'S OUT OF WARRANTY AND OUT OF THEIR HAIR, JUST WHAT THEY WANTED. I NEED TO HELP ON WHAT TO DO IN THIS SITUATION. ANOTHER ISSUE I HAD WAS WITH THE FUE…”
NHTSA complaint #11176671, 2019

Wheels 4

“VEHICLE HAS LOUD HUMMING NOISE COMING FROM PASSENGER SIDE.TOOK ME A MONTH JUST TO GET AN APPOINTMENT..DROPPED CAR OFF ON 12/09/19 @ WESTBURY ,NY DODGE DEALER..DEALER STATED CAR NEEDED WHEEL HUB BEARINGS, STATES ALL 4 HAVE BEEN CHANGED. TOLD TO PICK CAR UP ON 12/17/19, CAR WAS NEVER TEST DRIVEN AS STATED AND PROBLEM WAS WORST. LEFT CAR TO CORRECT, PICKED CAR UP AGAIN ON 12/18/19 TO HERE A NEW PROBLEM WHICH WAS RUBBING FROM PASSENGER REAR. . SERVICE REP. DOMINIQUE WHO TEST DROVE WITH ME SAID THAT THIS WAS NORMAL.(UNSATISFACTORY).SERVICE REP. HANDLING MY CAR IS MANNY., GIVES ME THE RUN AROUND, D…”
NHTSA complaint #11289965, 2019

“THE CAR HAS ALWAYS "RADDLED" SINCE I FIRST BOUGHT IT. I WAS TOLD THE PROBLEM WAS THE TIRES AND THAT THEY'D BEEN ROTATED AND SHOULD BE FIXED. I BOUGHT THE CAR IN JUNE 2017 AND HAVE HAD TO REPLACE ALL 4 TIRES SINCE DESPITE MY MANY COMPLAINTS. YESTERDAY, THE VEHICLE SHIFTED GEARS WHILE DRIVING, HORN STARTED HONKING UNCONTROLLABLY UNTIL I HAD TO REMOVE THE FUSE, THE SCREENS ALL BLANKED OUT AND FLASHED WARNINGS, HEADRESTS VOLUNTARILY FOLDING... ALL WHILE MY 3 CHILDREN WERE IN THE CAR DURING A HURRICANE. THE VEHICLE WAS IN MOTION ON A CITY STREET”
NHTSA complaint #11139923, 2017

“FOR 2 YEARS WE HAD ISSUES WITH WORN INNER WALLS IN FRONT & STEERING SHAKE. WE BROUGHT IT IN WITH EXTENDED WARRANTY ALONG WITH VIDEO OF NOISE FROM SELF DIAGNOSTIC. OUR CONCERNS WERE DISMISSED BY DEALERSHIP & ANOTHER AUTOMOTIVE SHOP INFORMED ME THAT BOTH FRONT HUBS WERE BAD. CALLED DEALERSHIP AGAIN & SAME DISMISSAL. WE CHANGED BOTH HUBS AT OUR OWN EXPENSE AND PROBLEM FIXED. BUSHING WAS MAKING HORRENDOUS NOISE AND ALSO DISMISSED BY DEALERSHIP. CHANGED THAT ON OUR OWN EXPENSE AND ISSUE SOLVED. ALTERNATOR WAS SUPPOSEDLY CHANGED DUE TO RECALL BY DEALERSHIP & AFTER INSPECTING IT, WE HAVE BOTH…”
NHTSA complaint #11047267, 2017

Engine And Engine Cooling 2 2 fire

“The contact owns a 2014 Dodge Durango. The contact stated that he was observing that an oil stain was showing on his driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the oil filter adapter housing needed to be replaced. The vehicle was repaired. However, the contact observed that the oil leak had reoccurred. The contact had taken the vehicle back to the same mechanic who replaced the oil filter adapter housing again, however, the failure reoccurred. The contact returned to the same mech…”
NHTSA complaint #11560063, 2020 · fire

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT EXPERIENCED SEVERAL FAILURES WITHIN LESS THAN TWO WEEKS OF OWNING THE VEHICLE. THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ELECTRIC CONTROL PANEL ON THE DRIVER'S SIDE DOOR AREA, THE INSTRUMENT CLUSTER SHORTED OUT, VARIOUS WARNING GAUGES ILLUMINATED, THE EMBLEM FRACTURED FROM THE FRONT AREA OF THE VEHICLE, AND THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC. UCONNECT WAS CONTACTED PERTAINING TO THE FAILURES AND INDICATED THAT THE PREVIOUS OWNER REPORTED THE SAME FAILURES. UCONNECT SUGGESTED THAT A…”
NHTSA complaint #11065663, 2018 · fire

Equipment Adaptive/Mobility 2

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V363000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER,THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #10746475, 2014

“PURCHASED VEHICLE 31 DECEMBER 2013. ACTUALLY GOT VEHICLE ABOUT SIX DAYS LATER. ON 22 JANUARY 2014, I PUT THE VEHICLE IN PARK AT THE END OF MY DRIVEWAY SO I COULD CHECK THE MAIL. WHILE WALKING BACK TO THE VEHICLE FORM THE MAILBOX, THE VEHICLE STARTING BACKING UP A HILL ON ITS OWN. I HAD TO RUN NEXT TO THE VEHICLE, HANGING PARTIALLY INSIDE THE CAB, TO ATTEMPT TO SHUT OFF VEHICLE. VEHICLE WOULD NOT SHUT OFF. I HAD TO PUSH DOWN EMERGENCY BRAKE WITH MY HAND IN ORDER TO GET VEHICLE TO STOP. VEHICLE ALSO HAS USED ACTIVE BRAKING FEATURE AND THE ACTIVE BRAKING ALARM HAS SOUNDED TO INFORM ME THAT I WA…”
NHTSA complaint #10648455, 2014

Lane Departure 2

“When I made it to my home town I went in got gas for my truck and then a few hours later my check engine light came on so I took it to O’Reillys and got it checked out they said my second shift wasn’t responding so I took it to Dodge green and they said my transmission went out.”
NHTSA complaint #11513483, 2023

“Jan 24 , 2023. Drivers Active Headrest was deployed. No incidents/accidents and must be replaced looks like the plastic retaining hooks malfunctioned. must be replaced. UNKNOWN exactly what happened. Hea”
NHTSA complaint #11503822, 2023

Visibility 2

“The contact owns a 2014 Dodge Durango. The contact stated while the vehicle was at the car wash, she noticed that water was leaking from the corners of the sunroof onto the headliner and the front driver's side and front passenger's side door panels. The contact stated that there were water stains on the front corners of the sunroof and on the front passenger's side and front driver's side door panels. The contact contacted the dealer who sold her the vehicle and was advised to bring the vehicle in for repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the…”
NHTSA complaint #11454797, 2022

“The contact owns a 2014 Dodge Durango. The contact stated that the front windshield lining was cracked which caused water to seep into the glove compartment. Additionally, the exterior tailgate door lights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty since 2018. The failure mileage was approximately 68,000.”
NHTSA complaint #11442816, 2021

Back Over Prevention 1

“SEAT BELTS WONT RETRACT, FORWARD COLLISION SYSTEM WORKS ONLY HALF THE TOME OR LESS.”
NHTSA complaint #11387909, 2020

Chest Clip 1

“After the straps are tightened, the child can push the straps and they become loose. The straps do not stay tight and locked in like they're supposed to.”
NHTSA complaint #11696212, 2025

Fuel System 1

“The contact owns a 2014 Dodge Durango. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that an intermittent warning light for EVAP failure was illuminated. The contact performed an inspection of the vehicle and noticed that the fuel pump fuse was blown and had melted into the fuse box. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was a…”
NHTSA complaint #11674988, 2025

Latches/Locks/Linkages 1

“TL* THE CONTACT OWNS A 2014 DODGE DURANGO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THE KEY FOB WAS IN CLOSE PROXIMITY TO THE DOOR, BUT IT FAILED TO UNLOCK. THE CONTACT INFORMED THE POLICE OF THE FAILURE AND A CROWBAR HAD TO BE USED TO OPEN THE DOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.”
NHTSA complaint #11080928, 2018

Tires 1

“TIRE SIDEWALL SPLIT AND FAILED ABRUPTLY WHILE TRAVELING AT APPROXIMATELY 45 MPH. TIRE WAS PROPERLY INFLATED PRIOR TO THE FAILURE. THERE ARE NO SIGNS OF WEAR OR DAMAGE ON THE SIDEWALL EXCEPT FOR THE SPLIT. THE TIRE WAS A MICHELIN LATITUDE TOUR P265/60R18. DOT AP5E 00DX 4513. THIS TIRE WAS ORIGINAL EQUIPMENT ON A 2014 DODGE DURANGO VIN [XXX]. THE VEHICLE HAS 28,000 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”
NHTSA complaint #10886264, 2016