2014 Buick Enclave Problems & Owner Complaints

Air Bags 204 5 crash 12 injury

“The contact owned a 2014 Buick Enclave. The contact stated while driving at approximately 65 MPH, the vehicle was crashed into the driver's side front and driver's side passenger doors by another vehicle. The contact stated that the crash pushed her vehicle into the guard rail on the passenger side. The contact stated that there were no serious injuries to the other four passengers, but all were transported by Emergency Services to the hospital for examination. The contact stated that she and the other passengers only had bruises. The contact stated the state police were on the scene and filed…”
NHTSA complaint #11592214, 2024 · 5 injury(ies)

“I was involved in an accident that myself and my passenger were injured in due to our airbags not deploying and because of this we both hit our heads. I hit the steering wheel they hit the dashboard and side windows.”
NHTSA complaint #11696042, 2025 · crash · 2 injury(ies)

“The contact owned a 2014 Buick Enclave. The contact stated while accelerating from a four-way traffic light at 5 mph, another vehicle's T-boned into the front driver-side tire. No air bags deployed. The contact sustained a cervical sprain and back injuries and the other driver had broken ribs and they both sought medical attention at a near hospital. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a body shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The contact r…”
NHTSA complaint #11529710, 2023 · crash · 2 injury(ies)

Electrical System 27 1 fire

“SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES. I THINK THE PROBLEM MIGHT BE ELECTRICAL. THE AMOU…”
NHTSA complaint #10852984, 2016 · fire

“My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also”
NHTSA complaint #11751003, 2026

“I own a 2014 Buick Enclave experienced two major safety‑related failures. First, while driving on the highway, the vehicle suddenly lost throttle response and triggered a check‑engine light with code P1682 (Ignition 1 Switch Circuit 2). After replacing the ignition relay in the under‑hood fuse box, the issue seemed resolved temporarily. A few weeks later, while stopped at a traffic light, the vehicle displayed “Traction Control Off,” followed by “Engine Power Reduced,” and began shaking violently. The engine warning light turned on, and the car became undrivable in traffic, creating a dangero…”
NHTSA complaint #11718425, 2026

Power Train 21 3 crash 2 injury

“The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick…”
NHTSA complaint #11424780, 2021 · crash · 2 injury(ies)

“GM has known about the issues with their transmission in the 2014 -2017 Buick Enclave models. They were found under NHTSA Technical Service Bulletin: 18-NA-358 dated October 2020. I have reported this problem to GM, with the information that they requested. The issue here is that the manufacturer currently has a class-action lawsuit filed against it and will have another if they refuse to acknowledge the failures of their transmission in this vehicle. The following expert from the TSB states the following: Some customers may comment that the vehicle may have a severe launch shudder in 1st gear…”
NHTSA complaint #11538998, 2023 · crash

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT AFTER DRIVING INTO THE GARAGE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION AND AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SHIFTED INTO REVERSE AND CRASHED INTO THE GARAGE DOOR. NO POLICE REPORT OR INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BRADS COTTAGE GROVE CHEVROLET (2775 ROW RIVER RD, COTTAGE GROVE, OR 97424) WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS N…”
NHTSA complaint #11233394, 2019 · crash

Engine 17 2 fire

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS”
NHTSA complaint #10966249, 2017 · fire

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.”
NHTSA complaint #10664521, 2014 · fire

“The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased the vehicle from. There were no prior lamps, messag…”
NHTSA complaint #11749611, 2026

Unknown Or Other 12 1 injury

“The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident. The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area. The liftgate system has not been repaired and remains avai…”
NHTSA complaint #11724580, 2025 · 1 injury(ies)

“My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also”
NHTSA complaint #11751003, 2026

“The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21AM). I explained the situation aga…”
NHTSA complaint #11702565, 2025

Seat Belts 11 1 crash 1 injury

“TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH…”
NHTSA complaint #10915473, 2016 · crash · 1 injury(ies)

“The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed a poor connection and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the diagnostic test was performed, the seat belt warning light was not illuminated at s…”
NHTSA complaint #11665713, 2025

“Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also sold to me by a dealership that did not disclose t…”
NHTSA complaint #11677297, 2024

Steering 11 1 crash 2 injury

“The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick…”
NHTSA complaint #11424780, 2021 · crash · 2 injury(ies)

“For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off in the middle of calls and we have issues uploadin…”
NHTSA complaint #11617856, 2024

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACTION BUICK GMC (211 ROSS CLARK CIR, DOTHAN, AL 36303, (866) 926-2457) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*LN CONSUMER STATED HE HAD ELECTRICAL ISSUES.*JB”
NHTSA complaint #11396411, 2020

Service Brakes 6 1 crash 2 injury

“The Buick did a hard turn to the left, without any action of the driver, and went into an uncontrollable counterclockwise spin and hit the concrete divider. Prior to the accident the Buick was traveling in the right south bound lane of US 75 with the traffic flow. There was a light rain and no one was changing lanes or speeding. No other vehicle skidded or went out of control. The cause of the accident was not the weather or driver error. Possible causes for the accident are: faulty steering system, faulty antiskid system, or a computer glitch. The dealer would not talk to us. The Buick…”
NHTSA complaint #11424780, 2021 · crash · 2 injury(ies)

“The contact owns a 2014 Buick Enclave. The contact stated that he had received an unknown recall notification regarding the Service Brakes; however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal and the vehicle skidded. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.”
NHTSA complaint #11536348, 2023

“STEERING STIFFNESS & TIGHTNESS AT LOW SPEED OR HIGH SPEED. STEERING WHEEL TIGHTEN'S UP TO THE POINT WHERE IT'S ALMOST IMPOSSIBLE TO TURN THE WHEEL. EXTREMELY DANGEROUS WHEN DRIVING 50-60 MPH ON THE EXPRESSWAY. JUST PURCHASED THE VEHICLE DEC 19TH 2020. I NOTICED THE PROBLEM WITHIN THE FIRST 2 DAYS CAR DEALER WAS CONTACTED DEC 21ST 2020 IN REGARDS TO THE PROBLEM. CAR WAS DIAGNOSED AT THE DEALER & RETURNED TO ME WITHOUT ANY FINDINGS OF THE ISSUE. STILL THERE IS STIFFNESS THAT COMES & GOES. I'M EXTREMELY CONCERNED ABOUT MY SAFETY AND OR OTHERS. THIS IS A SIGNIFICANT PROBLEM THAT NEEDS ATTENTION AS…”
NHTSA complaint #11386543, 2020

Electronic Stability Control (Esc) 5

“The contact owns a 2014 Buick Enclave. The contact stated that while driving uphill, the messages "Service Stabili-trak" and "Traction Control Off" messages were displayed, and the vehicle lost motive power and stalled. The vehicle was later driven to the local mechanic, but the cause of the failure was not determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 109,000.”
NHTSA complaint #11606586, 2023

“SEE COMPLETE HISTORY BELOW IN PDF INVOLVES STABILITRAK AND TRACTION CONTROL”
NHTSA complaint #11220870, 2019

“ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE L…”
NHTSA complaint #11210303, 2019

Fuel/Propulsion System 5

“The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased the vehicle from. There were no prior lamps, messag…”
NHTSA complaint #11749611, 2026

“The vehicle began shuddering and losing power during normal driving. The issue occurs at various speeds, especially between 35–60 mph, and feels as though the car is slipping or will stall. A certified service center diagnosed a failing torque converter, which is part of the transmission/power train. The repair estimate was several thousand dollars. This failure poses a safety risk because the vehicle can suddenly lose acceleration or struggle to move in traffic. The service center confirmed the defect but stated there is no recall or assistance from Buick or GM. I have contacted Buick Custom…”
NHTSA complaint #11696098, 2025

“MY ENCLAVE GETS THRE WORST GAS MILEAGE OF ANY VEHICLE I'VE EVER OWNED. MY 2003 TRAILBLAZER GETS BETTER GAS MILEAGE THAN THIS SUV BY ALMOST DOUBLE AND IT'S NOT VERY FUEL EFFICIENT. MY BOYFRIEND'S V8 SILVERADO ALSO GETS ABOUT 50% BETTER GAS MILAGE. IVE BROUGHT IT IN MULTIPLE TIMES AND THEY KEEP SAYING THEY CAN'T FIND AN ISSUE BC THE COMPUTER ISN'T FLAGGING ANY ISSUES. THE DRIVER SIDE SHOCK THAT WAD REPLACED HAS ALSO ALREADY WENT BAD WITH NO REASON AND THE PASSENGER SIDE WHEEL WOBBLES WHEN REVERSING OUT IF A PARKING SPACE. THIS AGAIN WAS CHECKED AND THEY DENIED FINDING ANY ISSUES. THIS HAS…”
NHTSA complaint #11266022, 2019

Structure 5 1 fire 1 injury

“THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WAS A DESIGN PROBLEM AND DID NOT REALLY KN…”
NHTSA complaint #10626336, 2013 · 1 injury(ies)

“SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES. I THINK THE PROBLEM MIGHT BE ELECTRICAL. THE AMOU…”
NHTSA complaint #10852984, 2016 · fire

“Blind spot is extremely large between the front windshield and side windows, because of the enlarged side view mirror housing. Entire vehicles and people can dissappear into these spots rendering them invisible to proceeding motorist.”
NHTSA complaint #11577838, 2024

Exterior Lighting 4

“WHILE DRIVING AT NIGHT ON A BUSY CITY STREET, BOTH HEADLIGHTS WENT OUT. IT SCARED ME TO DEATH. I QUICKLY SWITCHED THE LIGHTS FROM AUTO TO MANUAL AND THEY CAME BACK ON. WITHIN SECONDS, HOWEVER, THEY WENT OFF, AGAIN AND DID NOT COME BACK ON. I WAS ABLE TO MAKE IT HOME WITHOUT INCIDENT, BUT VERY FRIGHTENED. I TOOK THE CAR TO THE DEALER TO DIAGNOSE THE PROBLEM. WHEN THEY REMOVED THE BULB AND BALLAST, THEY DISCOVERED THAT THE ENTIRE HEADLIGHT APPARATUS HAD WARPED BY OVERHEATING. THIS WAS THE SAME ON BOTH HEADLIGHTS. I WAS TOLD THE COST TO REPAIR WOULD BE APPROXIMATELY $2,800 FOR PARTS, PLUS LABOR.…”
NHTSA complaint #11354819, 2020

“VEHICLE WARNING LIGHTS COME ON RANDOMLY - AIRBAGS, CHECK ENGINE, ABS. THEY WILL LIGHT DURING DRIVE TIME, THEN BLINK OUT FOR NO APPARENT REASON. INSTRUMENT LIGHTING MAY OR MAY NOT LIGHT WHEN VEHICLE IS STARTED, AND INSTRUMENT CONSOLE AND/OR ENTERTAINMENT CONSOLE WILL NOT FUNCTION WHEN UNLIT. AGAIN, THIS HAPPENS RANDOMLY, AND OFTEN RESOLVES JUST AS RANDOMLY. HAVE HAD VEHICLE INSPECTED BY DEALER WITHOUT ANY ISSUES IDENTIFIED. ISSUES HAVE BEEN ONGOING FOR A NUMBER OF YEARS. THEY CAN OCCUR WITHOUT REGARD TO VEHICLE BEING IN MOTION.”
NHTSA complaint #11399749, 2019

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 20 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAY MILLER BUICK GMC (246 COX CREEK PKWY, FLORENCE, AL 35630, (256) 275-4313) WHERE IT WAS DIAGNOSED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,785.”
NHTSA complaint #11113254, 2018

Wheels 4

“For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off in the middle of calls and we have issues uploadin…”
NHTSA complaint #11617856, 2024

“Engine reduced, traction control, and stabilitytrak lights came on 11/3/2023. Car died on me while I was sitting in traffic. Took car to Firestone on 11/9. They stated car needed oil change and tune up. On 11/17/2023 while in the line at a drive through lights came on again and car died in drive thru. Car was towed back to Firestone. Firestone said it was pulling codes they didn't know and the car needed to go a Buick dealer. Towed car to Bob Brown Buick on 11/24/2023 Bob brown said car just needed a battery. After one hour the car lights popped on again and car died in the middle of the stre…”
NHTSA complaint #11559631, 2023

“Within 90 days of purchasing my used 2014 Buick Enclave the alert came on telling me to have the air bag serviced. It was within the 90 warranty from the used dealership so at no cost they took it in and then let me know it was a recall issue the dealership had to address. After almost a week I got my vehicle back and “all was corrected” for a month or so. Then one day it just came back on again. It decides when it will alert me at random. But I do not see it listed as a recall because it was “repaired”. Twice now when I have been on a long road trip and have been driving for more than 5 hou…”
NHTSA complaint #11419896, 2021

Seats 3 1 injury

“WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE DRIVER IS IN THE VEHICLE, THE ODDS OF THE .01% BEI…”
NHTSA complaint #10618461, 2014 · 1 injury(ies)

“THE DRIVER SIDE CONTROL PANEL FRAME BROKE.NOTICED THE SEAT CONTROL PANEL HANGING OUT OF THE SEAT.”
NHTSA complaint #11010587, 2017

“THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK. *TR”
NHTSA complaint #10616201, 2014

Visibility/Wiper 3

“Blind spot is extremely large between the front windshield and side windows, because of the enlarged side view mirror housing. Entire vehicles and people can dissappear into these spots rendering them invisible to proceeding motorist.”
NHTSA complaint #11577838, 2024

“My wipers would stop working. When they are on. I had to get them fixed. This is a safety issue and GM said it’s normal wear an tear.”
NHTSA complaint #11459425, 2022

“PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN”
NHTSA complaint #10717235, 2015

Back Over Prevention 2 1 crash

“On high power down only to 30 mph on highway. Cars hard to brake and swirl, causing rear end and sideswipe.”
NHTSA complaint #11552968, 2023 · crash

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE BACK UP CAMERA WAS DIFFICULT TO VIEW WHEN REVERSING. THE CONTACT MENTIONED THAT THE BACK UP CAMERA WAS DARK AND CAUSED THE CONTACT'S VISION OF THE ROAD TO BE IMPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.”
NHTSA complaint #10664574, 2014

Forward Collision Avoidance 2 1 crash

“On high power down only to 30 mph on highway. Cars hard to brake and swirl, causing rear end and sideswipe.”
NHTSA complaint #11552968, 2023 · crash

“1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday—this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’ home approximately 35 miles away, while going abo…”
NHTSA complaint #11723114, 2019

Suspension 2

“WHEN DRIVING YOU CAN HEAR THE CLUNKING NOISE THE VEHICLE MAKES WHEN ON THE ROAD. IT'S SOUNDS BAD AND I DON'T WANT IT TO GET ANY WORSE. I CAN NOT PINPOINT THE PROBLEM. *TR”
NHTSA complaint #11326526, 2020

“MY ENCLAVE GETS THRE WORST GAS MILEAGE OF ANY VEHICLE I'VE EVER OWNED. MY 2003 TRAILBLAZER GETS BETTER GAS MILEAGE THAN THIS SUV BY ALMOST DOUBLE AND IT'S NOT VERY FUEL EFFICIENT. MY BOYFRIEND'S V8 SILVERADO ALSO GETS ABOUT 50% BETTER GAS MILAGE. IVE BROUGHT IT IN MULTIPLE TIMES AND THEY KEEP SAYING THEY CAN'T FIND AN ISSUE BC THE COMPUTER ISN'T FLAGGING ANY ISSUES. THE DRIVER SIDE SHOCK THAT WAD REPLACED HAS ALSO ALREADY WENT BAD WITH NO REASON AND THE PASSENGER SIDE WHEEL WOBBLES WHEN REVERSING OUT IF A PARKING SPACE. THIS AGAIN WAS CHECKED AND THEY DENIED FINDING ANY ISSUES. THIS HAS…”
NHTSA complaint #11266022, 2019

Visibility 2

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 70 MPH, A LOUD POP NOISE WAS HEARD. THE VEHICLE WAS PULLED OVER WHERE IT WAS DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,300.”
NHTSA complaint #10946399, 2017

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.…”
NHTSA complaint #10711896, 2015

Engine And Engine Cooling 1

“The contact owns a 2014 Buick Enclave. The contact had received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The contact had not experienced a failure with the air bags; however, while driving at an undisclosed speed, the engine started overheating with the engine temperature hot. The contact added coolant until being able to get to the dealer. The vehicle was not diagnosed by dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.”
NHTSA complaint #11592110, 2024

Equipment 1

“TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V515000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #10663641, 2014

Traction Control System 1

“The contact owns a 2014 Buick Enclave. The contact stated that while driving uphill, the messages "Service Stabili-trak" and "Traction Control Off" messages were displayed, and the vehicle lost motive power and stalled. The vehicle was later driven to the local mechanic, but the cause of the failure was not determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 109,000.”
NHTSA complaint #11606586, 2023

Vehicle Speed Control 1

“ABOUT A YEAR AGO, OUR 2014 BUICK ENCLAVE AWD, BEGAN SHUDDERING WHILE DRIVING AND LAGGING WHEN TRYING TO ACCELERATE. 4 MONTHS AGO, THE VEHICLE'S CHECK ENGINE LIGHT CAME ON WHILE I WAS ON THE FREEWAY. IT ALSO DISPLAYED THE "TRACTION CONTROL OFF" 'STABILITY CONTROL OFF" AND "ENGINE POWER REDUCED" SIGNS ON THE DASHBOARD. MY VEHICLE WENT FROM 75 MPH TO 25 IN A MATTER OF SECONDS.. WHILE I WAS ON THE FREEWAY WITH MY TWO CHILDREN IN THE CAR! I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, TURN THE CAR COMPLETELY OFF AND TURN IT BACK ON AGAIN. THIS SEEMED TO REBOOT THE COMPUTER, BUT THE CHECK ENGINE L…”
NHTSA complaint #11210303, 2019