What are the most common problems on the 2013 Volvo XC90?

NHTSA has 11 owner complaint(s) on record for the 2013 Volvo XC90. Air Bags is the most-reported problem area on the 2013 Volvo XC90, cited in 3 of 11 filed complaints (27%).

Problems › Volvo › 2013 XC90

2013 Volvo XC90 Problems & Owner Complaints

11 NHTSA owner complaints

1 fire

Age-normalised, this year draws ~0.8 complaints per year on the road — ranking 2 of 3 Volvo XC90 years we track (1 = most complaints per year).

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What owners report

Air Bags is the most-reported problem area on the 2013 Volvo XC90, cited in 3 of 11 filed complaints (27%).

Electrical System is next (2 complaints, 18%), followed by Engine (2), Structure (2), Electronic Stability Control (Esc) (1).

Across all complaints, 1 report a fire.

The most safety-critical cluster is Air Bags: 1 fire report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2013 Volvo XC90, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 11.

Air Bags 3 1 fire

“HAVING BOUGHT A 2013 VOLVO XC90 WITH 36K MILES ON IT, I WAS DRIVING ON A HIGHWAY 2 WEEKS LATER WHEN I SAW SMOKE COMING OUT OF THE ENGINE. THE ENGINE STALLED AND SHUT DOWN. I QUICKLY PULLED OVER THE CAR AND WAS ABLE TO GET OUT AS THE SMOKE WAS INCREASING. WITHIN 4-5 MINUTES, THE CAR WAS ON FIRE. IT WAS COMPLETELY GUTTED AND DESTROYED. VOLVO DECLINED TO ACCEPT BLAME AND SAID THAT THE CAUSE OF FIRE CANNOT BE DETERMINED. THIS IS SUPPOSED TO BE THE SAFEST CAR AND I WAS SURPRISED AT THEIR CALLOUS ATTITUDE. THE DEALER FROM SUMMIT NJ WAS FAR MORE PROFESSIONAL. THE HIGHWAY IT HAPPENED ON WAS RT. 295 NE…”
NHTSA complaint #11006405, 2017 · fire

“MY VEHICLE'S AIR BAG LIGHT IS ON. MY DASH MESSAGE IS: PASSENGER AIRBAG OFF SERVICE URGENT. I TOOK IT TO KOONS VOLVO OF OWINGS MILLS, INC TO BE SERVICED. I WAS TOLD THAT THE PASSENGER OCCUPANCY WEIGHT SENSOR HAS STOPPED WORKING AND NEED TO BE REPLACED. THE SERVICE TECHNICIAN COULD NOT TELL ME WHY IT WOULD HAVE STOPPED WORKING. HE JUST SAID IT COULD JUST HAPPEN. I ASKED THE SERVICE TECHNICIAN WHAT DOES IT DO AND HE SAID THAT IT WEIGHS PASSENGERS FOR THE CORRECT PRESSURE OF THE AIRBAG IN CASE IT IS DEPLOYED. HE ALSO SAID THAT MY COMPLETE AIRBAG SYSTEM WILL NOT WORK WITHOUT IT WHICH MEANS T…”
NHTSA complaint #11190590, 2019

“I AM THE SECOND OWNER OF THIS CAR THE OTHER OWNER WAS IN THE FAMILY AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. A COUPLE MONTHS AGO THE SRS AIRBAG SERVICE URGENT LIGHT CAME ON AND WE TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY SAID THAT THE AIRBAGS NEEDED TO BE REPLACED. BEING THAT THIS IS SUCH A CRUCIAL COMPONENT THAT SHOULD BE WORKING IF IT HAS NEVER BEEN USED I WANTED TO ALERT NHTSA AND SEE IF IT WERE A MORE WIDESPREAD CONCERN. I APPRECIATE YOU LOOKING INTO THIS. THERE WERE NO EVENTS LEADING UP TO THE AIRBAG LIGHT AND THAT IS THE REASON FOR MY CONCERN.”
NHTSA complaint #11152289, 2018

Electrical System 2

“THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY IT HAPPENS WHEN THE WEATHER GETS BAD. EVERYTHING JUST GOES OUT. ITS STATIONARY AT THE BECAUSE I HAVE NO LIGHTS OR ONE LIGHT WONT GO OFF.”
NHTSA complaint #10924786, 2016

“THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY. SOMETIMES IT WON'T HAPPEN FOR MONTHS AND THEN IT WILL HAPPEN AGAIN MULTIPLE TIMES. I HAVE TAKEN IT TO VOLVO TWICE AND THEY ARE UNABLE TO DETERMINE WHY THIS ISSUE IS HAPPENING.”
NHTSA complaint #10861229, 2016

Engine 2 1 fire

“I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHEN IT STARTED TO STALL AND THEN THE ENGINE JUST CUT OFF. THIS HAPPENED IN THE MIDDLE OF THE ROAD WITH TRAFFIC IN BOTH DIRECTIONS LEAVING ME AND MY WIFE VULNERABLE IN THE MIDDLE OF TRAFFIC. I MADE SEVERAL ATTEMPTS TO RESTART THE ENGINE AND IT WOULD NOT START, IT STARTED TO SMOKE AFTER A FEW ATTEMPTS. ROADSIDE ASSISTANCE HAD TO BE CALLED AND THE VEHICLE WAS TOWED TO THE VOLVO SERVICE DEPARTMENT WHICH TOLD ME THAT THE ENGINE FAILURE WAS DUE TO A FAULTY STARTER. THIS IS A FAIRLY NEW VEHICLE WITH NO DAMAGE. *TR”
NHTSA complaint #10502462, 2013

Structure 2 1 fire

“I WAS DRIVING DOWN AN OLD HIGHWAY AT 45MPH. THE DRIVER'S DOOR OPENED WHILE IN MOTION WHILE THE DOOR WAS CLOSED AND LOCKED. THE DOOR DID NOT FLY OPEN, I THINK LOCKING MECHANISM HELPED KEEP THE DOOR FROM SWINGING OUT. THERE WAS AN IMMEDIATE RUSH OF AIR COMING THROUGH MY DOOR AND THE WARNING LIGHT CAME ON SAYING DRIVER'S DOOR WAS OPEN. I WAS ABLE TO UNLOCK AND PULL MY DOOR BACK INTO THE CLOSED POSITION WHILE IN MOTION.”
NHTSA complaint #11063755, 2018

Electronic Stability Control (Esc) 1

Fuel/Propulsion System 1

“THE XC90 I JUST BOUGHT FROM A DEALER AS IS TWO DAYS AGO HAS SOME LEAKING OF FUEL. I SUSPECT SOMETHING IS WRONG WITH THE FUEL PUMP. THE PREVIOUS OWNER DID NOT BRING THE CAR TO VOLVO DEALER TO REPLACE THE FUEL PUMP UNDER THE EXTENDED WARRANTY. NOW I HAVE TO PAY THOUSAND DOLLARS TO REPAIR IT.”
NHTSA complaint #10938673, 2016

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Unknown Or Other 1

“THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY.”
NHTSA complaint #10819490, 2016

Wheels 1

“CONTINENTAL FACTORY EQUIPPED TIRES ARE WORN TO THE POINT OF NEED FOR REPLACEMENT AT 25,000 MILES. THIS VEHICLE IS DRIVEN BY A 65 YEAR OLD LADY AND IN MOST PART IN TOWN AT 45 MPH OR LESS. IT IS MAINTAINED BY THE SELLING VOLVO DEALER. TIRES ARE TMPS MONITORED AND PROPER INFLATION IS MAINTAINED. WITH NO SIDE TO SIDE DIFFERENCE IN TREAD WEAR IN BOTH FRONT AND REAR TIRE PLACEMENTS THERE IS NO REASON FOR PREMATURE TIRE WEAR. ONE OF THE FOUR TIRES HAVE A BUMP WHEN COLD THAT DISAPPEARS WHEN THE TIRES WARM UP. WHY ONLY ONE. I FEEL THAT CONTINENTAL TIRE COMPANY SHOULD ADJUST THE TIRES FOR PREMATURE TRE…”
NHTSA complaint #10821489, 2016

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2013 Volvo XC90 draws about 0.8 complaints per year on the road, ranking 2 of 3 among the Volvo XC90 model years we have ingested (1 = most complaints per year on road).

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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.