2013 Toyota Venza Problems & Owner Complaints

Air Bags 12 3 crash 4 injury

“WHILE DRIVING ON A WET 50 DEGREE NIGHT IN JANUARY 12 T AND LOST TOTAL VISABILITY WHEN ENTERING LYNDON VERMON GOING AROUND 20 MPH AND RAN INTO A TELEPHONE POLE AND THE AIRBAGS DID NOT DEPLOY. MY HUSBAND, THE DRIVER, SUSTAINED SERIOUS INJURIES INCLUDING A BROKEN STERNUM AND 5 BROKEN RIBS AND CONSIDERABLE INTERNAL BLEEDING. THE POLICE SAID THE VEHICLE WAS TOTALED.”
NHTSA complaint #11062646, 2018 · crash · 1 injury(ies)

“I WAS DRIVING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS STRUCK BY ANOTHER CAR RUNNING A RED LIGHT. DAMAGING THE FRONT AND BOTH SIDES OF MY CAR. I HAVE INJURIES AND MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY.”
NHTSA complaint #10822300, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED WHICH CAUSED THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT ARMS WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE WAS AFFECTED B…”
NHTSA complaint #10659734, 2014 · crash · 1 injury(ies)

Electrical System 10 1 crash 1 fire 2 injury

“I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENT…”
NHTSA complaint #10730644, 2014 · crash · 1 injury(ies)

“AUTOMATIC REAR HATCHBACK POWER DOOR, CLOSED UN-COMMANDED, PINNING AND CRUSHING MIDDLE 3 FINGERS OF BOTH HANDS BETWEEN BOTTOM EDGE OF DOOR AND CAR BODY/BUMPER. ACTIVATING OPENING SWITCHES ONLY CYCLED DOOR TO AUTO CLOSE - SIGNIFICANTLY INCREASING THE AUTOMATIC SYSTEM PRESSURE AND RESULTANT PAIN. ONLY ABLE TO EXTRICATE FINGERS AFTER SECOND PERSON WAS ABLE TO ASSIST BY PRYING HATCHBACK DOOR WITH A GARDEN SHOVEL WHICH ALLOWED JUST ENOUGH RELIEF TO ALLOW PULLING FINGERS FREE. IF ALONE, I WOULD HAVE NEVER GOTTEN FREE - THE DAMAGE WOULD HAVE LIKELY BEEN AT LEAST THE LOSS OF MY MIDDLE FINGERS TO THE…”
NHTSA complaint #10692182, 2015 · 1 injury(ies)

“Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car could have caught on fire as well as any thing or anyone around or in my vehicle. No one has inspected the vehicle at this time. There were no warning lamps, messages or other symptoms of the problem prior to failure. They first appeared the moment it happened.”
NHTSA complaint #11732171, 2026 · fire

Service Brakes 10 6 crash 5 injury

“TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT LEG AND CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,112. UPDATED 05/16/17*LJ UPDATED 12/04/2017*JS”
NHTSA complaint #10966505, 2017 · crash · 2 injury(ies)

“ON HWY VEHICLE WOULDN'T STOP OR STEER, LOST ALL POWER AND CONTROL. CAME TO STOP IN THE MEDIAN, HAD TO HAVE TOWED, CAUSE IS LISTED AS :173600410, C1201, C1241, C1441 TOYOTA OF IRVING CALLED TO INFORM ME THAT THEY WERE NOT ABLE TO RECREATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER.”
NHTSA complaint #11057224, 2017 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED WHICH CAUSED THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT ARMS WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE WAS AFFECTED B…”
NHTSA complaint #10659734, 2014 · crash · 1 injury(ies)

Structure 10 2 crash 4 injury

“I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENT…”
NHTSA complaint #10730644, 2014 · crash · 1 injury(ies)

“AUTOMATIC REAR HATCHBACK POWER DOOR, CLOSED UN-COMMANDED, PINNING AND CRUSHING MIDDLE 3 FINGERS OF BOTH HANDS BETWEEN BOTTOM EDGE OF DOOR AND CAR BODY/BUMPER. ACTIVATING OPENING SWITCHES ONLY CYCLED DOOR TO AUTO CLOSE - SIGNIFICANTLY INCREASING THE AUTOMATIC SYSTEM PRESSURE AND RESULTANT PAIN. ONLY ABLE TO EXTRICATE FINGERS AFTER SECOND PERSON WAS ABLE TO ASSIST BY PRYING HATCHBACK DOOR WITH A GARDEN SHOVEL WHICH ALLOWED JUST ENOUGH RELIEF TO ALLOW PULLING FINGERS FREE. IF ALONE, I WOULD HAVE NEVER GOTTEN FREE - THE DAMAGE WOULD HAVE LIKELY BEEN AT LEAST THE LOSS OF MY MIDDLE FINGERS TO THE…”
NHTSA complaint #10692182, 2015 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE MANUALLY CLOSING THE REAR LIFTGATE, THE AUTOMATIC POWER FEATURE ACTIVATED AND INDEPENDENTLY CLOSED ON HIS LEFT MIDDLE FINGER. THE CONTACT SOUGHT MEDICAL ATTENTION AND HAD TO RECEIVE STITCHES TO THE FINGER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,900. *TR”
NHTSA complaint #10505377, 2013 · 1 injury(ies)

Unknown Or Other 9 3 crash 2 injury

“I WAS DRIVING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS STRUCK BY ANOTHER CAR RUNNING A RED LIGHT. DAMAGING THE FRONT AND BOTH SIDES OF MY CAR. I HAVE INJURIES AND MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY.”
NHTSA complaint #10822300, 2016 · crash · 1 injury(ies)

“THE FIRST YEAR OF OWNING I NOTICED A MILDEW TYPE ODOR COMING THROUGH THE VENT SYSTEM WHEN I CUT ON THE HEAT. I REPORTED DURING SERVICE AND WAS TOLD THE FILTER WOULD BE CHANGED AND SOME TYPE OF ODOR REDUCER PLACED IN THE VENTILATION SYSTEM. IT'S WINTER AGAIN AND THE ODOR IS SO BAD THAT I AM GETTING CAR SICK WHENEVER THE HEAT IS ON, WHETHER DRIVING OR STATIONARY. I SEARCHED THE WEB AND THERE ARE MANY INSTANCES OF THIS ISSUE WITH TOYOTA VEHICLES. IS THERE ANY RECALLS IN PLACE FOR THIS, I WILL BE GOING TO THE DEALER AGAIN AND WILL FOLLOW UP WITH THIS COMPLAINT. BASED ON OTHER INTERNET COMPLA…”
NHTSA complaint #10806383, 2015 · 1 injury(ies)

“WHILE PARKING THE VEHICLE IN A PARKING LOT, WHEN APPROACHING A PARKING STALL AND PREPARING TO STOP, THE VEHICLE SUDDENLY ACCELERATED FORWARD CAUSING US TO REAR END A VEHICLE AHEAD, WHICH HAD ALREADY PARKED, UNOCCUPIED AND WAS PULLED THROUGH THEIR PARKING STALL. THE SUDDEN ACCELERATION WAS SUCH A SURPRISE WITH LITTLE TIME TO REACT. FORTUNATELY NO ONE WAS INJURED AND THERE WAS MINIMAL DAMAGE TO THE VEHICLES. THE ACCELERATION WAS RAPID AND INTENSE AND THE ONLY WAY I CAN DESCRIBE IT IS TO COMPARE IT TO IF SOMEONE HAD THEIR FOOT ON THE BRAKE PEDAL AND THE OTHER FOOT ON THE ACCELERATOR AND QUICKL…”
NHTSA complaint #10839319, 2016 · crash

Engine 7 1 injury

“THE FIRST YEAR OF OWNING I NOTICED A MILDEW TYPE ODOR COMING THROUGH THE VENT SYSTEM WHEN I CUT ON THE HEAT. I REPORTED DURING SERVICE AND WAS TOLD THE FILTER WOULD BE CHANGED AND SOME TYPE OF ODOR REDUCER PLACED IN THE VENTILATION SYSTEM. IT'S WINTER AGAIN AND THE ODOR IS SO BAD THAT I AM GETTING CAR SICK WHENEVER THE HEAT IS ON, WHETHER DRIVING OR STATIONARY. I SEARCHED THE WEB AND THERE ARE MANY INSTANCES OF THIS ISSUE WITH TOYOTA VEHICLES. IS THERE ANY RECALLS IN PLACE FOR THIS, I WILL BE GOING TO THE DEALER AGAIN AND WILL FOLLOW UP WITH THIS COMPLAINT. BASED ON OTHER INTERNET COMPLA…”
NHTSA complaint #10806383, 2015 · 1 injury(ies)

“THIS CAR HAS 166000 MILES ON IT AND ALWAYS HAD A DEALER OIL CHANGES. IT NOW IS USING A QUART OFF OIL EVERY 1000 MILES OR LESS. THERE ARE NO OIL LEAKS TO BE FOUND AND THE DEALER ADMITS THAT THAT IS TO MUCH OIL CONSUMPTION BUT CANNOT HELP ME WITH ANY KIND OF FACTORY REPAIRS. FOR A MODERN ENGINE THIS IS WAY TO MUCH OIL USE. I HAVE A 1990 TOYOTA CAMRY WITH 522000 MILES AND USES LESS THAN 1/2 A QUART BETWEEN OIL CHANGES. TOYOTA HAS REALLY GONE DOWN HILL ON THIS ENGINE DESIGN.”
NHTSA complaint #11307359, 2019

“I HAVE TO ADD ONE QUART OF OIL EVERY 1200 MILES. DEALER STATES THIS IS NORMAL”
NHTSA complaint #11287702, 2019

Vehicle Speed Control 7 4 crash 3 injury

“TL* THE CONTACT OWNED A 2013 TOYOTA VENZA. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT LEG AND CHEST AREA THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,112. UPDATED 05/16/17*LJ UPDATED 12/04/2017*JS”
NHTSA complaint #10966505, 2017 · crash · 2 injury(ies)

“ON HWY VEHICLE WOULDN'T STOP OR STEER, LOST ALL POWER AND CONTROL. CAME TO STOP IN THE MEDIAN, HAD TO HAVE TOWED, CAUSE IS LISTED AS :173600410, C1201, C1241, C1441 TOYOTA OF IRVING CALLED TO INFORM ME THAT THEY WERE NOT ABLE TO RECREATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER.”
NHTSA complaint #11057224, 2017 · crash · 1 injury(ies)

“WHILE COMING TO A STOP TO PARK WITH MY FOOT ON THE BRAKE THE CAR SUDDENLY LUNGED FORWARD CRASHING INTO THE WIRE CABLES IN FRONT OF THE PARKING SPOT. *TR”
NHTSA complaint #10594444, 2014 · crash

Steering 6 2 crash 2 injury

“ON HWY VEHICLE WOULDN'T STOP OR STEER, LOST ALL POWER AND CONTROL. CAME TO STOP IN THE MEDIAN, HAD TO HAVE TOWED, CAUSE IS LISTED AS :173600410, C1201, C1241, C1441 TOYOTA OF IRVING CALLED TO INFORM ME THAT THEY WERE NOT ABLE TO RECREATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING AS DESIGNED BY THE MANUFACTURER.”
NHTSA complaint #11057224, 2017 · crash · 1 injury(ies)

“I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENT…”
NHTSA complaint #10730644, 2014 · crash · 1 injury(ies)

“Both front lower control arms were cracked. Dealer kept old parts. These parts help control the steering to the wheels. The cracks were confirmed by the Dealer only. The car was not inspected by any other entities. There were no warning indicators, the problem was founded during a routine multipoint inspection.”
NHTSA complaint #11433031, 2021

Fuel/Propulsion System 3

“Fuel pump fail causing the car to stall out going 75 miles an hour on the highway”
NHTSA complaint #11646588, 2025

“Internal Fault of fuel pump assembly. With NO prior warnings of messages or warning lights from the dash, nor any poor performance issues of starting or running of the engine the fuel pump failed all at once while driving on an expressway at 65 mph and the engine shut down leaving me without any control of my vehicle. The vehicle was towed to the dealer who confirmed that the fuel pump had an internal failure and the vehicle is disabled. No Recall has been issues by Toyota for this model year. An extremely dangerous situation that Toyota is not properly addressing.”
NHTSA complaint #11418575, 2021

“VEHICLE EXCEL BY IT SELF, SOMETIME THE CAR WOULD T SPEED UP ON ITS OWN,STANDING AND DRIVING”
NHTSA complaint #11004342, 2017

Electronic Stability Control (Esc) 2

“THE EPS (ELECTRICAL POWER STEERING) WARNING LIGHT COMES ON INTERMITTENTLY. THE NAVIGATION SCREEN GOES BLANK AND THE SATELLITE RADIO TURNS OFF AND THEN IT STARTS BACK UP. IT HAPPENED THREE TIMES IN ONE DAY.”
NHTSA complaint #11093778, 2018

“THE ELECTRICAL STEERING WARNING LIGHT COMES ON INTERMITTENTLY. *TR”
NHTSA complaint #10632049, 2014

Seats 2

“2013 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST. *SMD THE CONSUMER STATED THE HEAD REST DID NOT REMAIN IN A SET POSITION, BUT EXTENDED ITSELF WHILE THE VEHICLE WAS BEING DRIVEN. THE DEALER STATED IT WAS NORMAL. *JB”
NHTSA complaint #10585914, 2014

“THE HEAD RESTRAINT OR HEAD REST IS POSITIONED SO THAT IT PUSHES MY HEAD FORWARD IN AN UNNATURAL ANGLE. IT APPLIES PRESSURE THAT CAUSES A SEVERE HEADACHE AFTER DRIVING 15 TO 20 MINUTES WITH MY HEAD PUSHED FORWARD SO FAR. THERE IS NO ADJUSTMENT OF THE HEAD RESTRAINT ANGLE WITH RESPECT TO THE ANGLE OF THE BACK SUPPORT TO CORRECT THE UNNATURAL ANGLE. THE DEALER WILL NOT DO ANYTHING TO CORRECT THE PROBLEM SAYING THAT THEY HAD CONTACTED THE INDIVIDUAL THEY DEAL WITH AT TOYOTA BALTIMORE AREA SALES WHO SAID: THAT IS THE WAY THE HEAD RESTRAINT IS DESIGNED AND THAT I BOUGHT THE CAR AND THERE WAS NOTH…”
NHTSA complaint #10567256, 2013

Back Over Prevention 1

“The contact owns a 2013 Toyota Venza. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. In addition, the contact stated that due to the failure, the contact was concerned about crashing into any objects behind the vehicle while reversing. The contact stated that the rear-view display was not viewable. The manufacturer w…”
NHTSA complaint #11704769, 2025

Equipment 1 1 injury

“AUTOMATIC REAR HATCHBACK POWER DOOR, CLOSED UN-COMMANDED, PINNING AND CRUSHING MIDDLE 3 FINGERS OF BOTH HANDS BETWEEN BOTTOM EDGE OF DOOR AND CAR BODY/BUMPER. ACTIVATING OPENING SWITCHES ONLY CYCLED DOOR TO AUTO CLOSE - SIGNIFICANTLY INCREASING THE AUTOMATIC SYSTEM PRESSURE AND RESULTANT PAIN. ONLY ABLE TO EXTRICATE FINGERS AFTER SECOND PERSON WAS ABLE TO ASSIST BY PRYING HATCHBACK DOOR WITH A GARDEN SHOVEL WHICH ALLOWED JUST ENOUGH RELIEF TO ALLOW PULLING FINGERS FREE. IF ALONE, I WOULD HAVE NEVER GOTTEN FREE - THE DAMAGE WOULD HAVE LIKELY BEEN AT LEAST THE LOSS OF MY MIDDLE FINGERS TO THE…”
NHTSA complaint #10692182, 2015 · 1 injury(ies)

Exterior Lighting 1 1 fire

“Upon approaching my vehicle and unlocking it, the drivers side mirror courtesy light wire caught on fire and started smoking. My safety and the safety of others was put at risk because had I not been there my entire car could have caught on fire as well as any thing or anyone around or in my vehicle. No one has inspected the vehicle at this time. There were no warning lamps, messages or other symptoms of the problem prior to failure. They first appeared the moment it happened.”
NHTSA complaint #11732171, 2026 · fire

Fuel System 1

“DEPRESSING THE ACCELERATION PEDAL HAS NO EFFECT ON ENGINE SPEED FOR UP TO 3 OR MORE SECONDS. THIS SITUATION HAS OCCURRED APPROXIMATELY TWELVE TIMES SINCE CAR WAS PURCHASED NEW IN MAY 2013. IT NOW HAS 1200 MILES ON THE ODOMETER. CAR HAS BEEN RETURNED TO THE DEALER TWICE FOR THIS REASON WITHOUT RESULT. THE LAST DEALER VISIT IN SEPTEMBER 2013, I WAS ADVISED THE "DRIVE BY WIRE" SYSTEM WAS OPERATING TO SPECIFICATION AND THERE WAS NO FIX FOR THE PROBLEM PRESENTLY. FURTHER, IT IS A PROBLEM COMMON TO THE VENZA MODEL AS WELL AS CERTAIN OTHER TOYOTA MODELS. *TR”
NHTSA complaint #10543279, 2013

Latches/Locks/Linkages 1

“PURCHASED THE VEHICLE IN JANUARY 2014 AND WITH LESS THAN 40K MILES THE DOOR ACTUATOR ALREADY FAILED (DRIVER DOOR AND REAR DOOR PASSENGER SIDE). I JUST GOT IT FIXED AND TOYOTA DID NOT CHARGE ME FOR THE PARTS BUT I WAS CHARGED FOR THE DIAGNOSTICS AND THE LABOR. NOW ANOTHER DOOR ACTUATOR FAILED (PASSENGER SIDE FRONT DOOR). I COULDN'T SEE ANY RECALLS ABOUT THE DOOR ACTUATOR BUT HAVING 3 OF THEM FAILED IS JUST NOT NORMAL. I'M NOT SURE IF I'M THE ONLY ONE HAVING PROBLEMS LIKE THIS.”
NHTSA complaint #11090496, 2018

Power Train 1 1 crash 1 injury

“PARK THE CAR GOT OUT TOOK THE KEYS OUT,WENT TO THE BACK OF CAR TO OPEN TRUNK CAR RUN BACK ON ME HIT ME AND RAN INTO A FENCE. *TR”
NHTSA complaint #10500554, 2013 · crash · 1 injury(ies)

Seat Belts 1

“The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger’s side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver’s side and passenger’s side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufact…”
NHTSA complaint #11437835, 2021

Visibility 1

“DRIVING DOWN INTERSTATE WITH MOON ROOF/SUN ROOF OPEN, THE MOON ROOF/SUN ROOF SHATTERED INTO A GAZILLION PIECES. THERE WAS NO SOUND OF A ROCK OR OTHER PROJECTILE HITTING THE MOON ROOF/SUN ROOF. IT JUST RAINED GLASS DOWN ON US WITHOUT WARNING. LUCKILY MY HUSBAND WAS WEARING A BALL CAP THAT PROTECTED HIS EYES, BUT IT COULD HAVE BLINDED SOMEONE AND CAUSED AN ACCIDENT. I CUT STAINED GLASS SO AM FAMILIAR WITH HOW GLASS BREAKS. I BELIEVE THE PANORAMIC MOON ROOF/SUN ROOF IS A DESIGN DEFECT, WHICH RESULTED IN A STRESS FRACTURE. I HAVE PICTURES THAT CLEARLY SHOW BOTH SIDES OF THE MOON/SUN ROOF TO…”
NHTSA complaint #10500935, 2013

Visibility/Wiper 1

“TURNED ON ENGINE WENT TO PUSH UP THE DRIVER SIDE SUN VISOR IT WOULD NOT CLICK INTO PLACE I TRIED AGAIN AND THE VISOR JUST DROPPED AND WOULD NOT GO UP AGAIN. IT APPEARS THAT THE MECHANISM TO HOLD THE VISOR UP IS PULLING THE FABRIC OUT FROM UNDER THE MIRROR TOO. THIS HAPPENED 8/27/2020. THERE IS NO REASON FOR THIS TO HAPPEN SINCE THIS CAR IS CARED FOR BY THE ORIGINAL OWNER.”
NHTSA complaint #11351756, 2020