2013 Toyota Sienna Problems & Owner Complaints

Structure 44 2 injury

“The passenger side automatic sliding door came off track and shattered the rear window. Glass flew all over our daughter in her car seat. The van had recall power sliding door service done, but it still failed. Roller bearings were badly worn.”
NHTSA complaint #11429675, 2021 · 1 injury(ies)

“THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR”
NHTSA complaint #10554193, 2013 · 1 injury(ies)

“Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood”
NHTSA complaint #11624808, 2024

Unknown Or Other 32 2 crash 2 injury

“I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .”
NHTSA complaint #11509309, 2022 · crash · 2 injury(ies)

“"The vehicle suffered a critical failure of the shift interlock safety system. After parking in a driveway, the ignition key was able to be fully turned to the 'off' position and removed from the ignition cylinder, even though the transmission was not successfully secured in 'Park.' After the key was removed and I and went into the house the van rolled away. It traveled downhill, crashed through a fence, and collided with a residential structure, causing significant property damage to the house and vehicle. This failure could potentially cause serious injury or death and this was the first tim…”
NHTSA complaint #11737724, 2026 · crash

“The electric sliding door cable broke due to unknown reason and the door partially opened and will not open even manually now.”
NHTSA complaint #11741645, 2026

Air Bags 22 4 crash 5 injury

“I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .”
NHTSA complaint #11509309, 2022 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2013 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE DUE TO A MEDICAL EMERGENCY. AS A RESULT, THE CONTACT CRASHED INTO A FEW OBJECTS ALONG THE ROAD AND THE VEHICLE FLIPPED OVER. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO A TOW YARD AND DECLARED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,500.”
NHTSA complaint #10907147, 2016 · crash · 1 injury(ies)

“I AM CURIOUS TO WHY THE AIRBAGS DID NOT DEPLOY FROM AN ACCIDENT”
NHTSA complaint #10778744, 2015 · crash · 1 injury(ies)

Electrical System 22 1 injury

“THIS HAS NOW OCCURRED TWICE AND HAS BEEN REPAIRED MULTIPLE TIMES. THE 1ST TIME HAPPENED A FEW WEEKS AFTER BEING PURCHASED. I WAS TRAVELING APPROX 45-50MPH, BEGAN BREAKING FOR A YELLOW LIGHT WHEN SUDDENLY THE WOMAN IN FRONT OF ME STOPPED SHORT OF THE LIGHT. TO AVOID HITTING HER I HAD TO BREAK FIRM BUT NOT SLAMMING ON THE BREAKS. I STOPPED ABOUT A CAR LENGTH SHORT OF HER AND THEN FELT AN IMPACT. I ASSUMED I HAD BEEN HIT FROM BEHIND BY ANOTHER DRIVER BUT THERE WAS NO CAR THERE. I PULLED INTO A MALL JUST AHEAD AND LOOKED BEHIND THE DRIVERS SEAT TO FIND THE 2ND ROW SEAT, WHERE 10 MINUTES BEF…”
NHTSA complaint #10807993, 2015 · 1 injury(ies)

“Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.”
NHTSA complaint #11694771, 2025

“Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,377. It was later discovered that the mileage on the Title was 34,428, but the Carfax mileage was 238,000.”
NHTSA complaint #11684584, 2025

Power Train 14

“The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.”
NHTSA complaint #11509227, 2023

“Anyone: In 2013 I bought a new Toyota Sienna from Fiore Toyota in Hollidaysburg, PA. It was advertised with a lifetime engine and powertrain warranty. I thought that I had made a wise purchased. Fast forward to 2022. In early June I noticed a loud humming from the rear differential area and since I had a family vacation planned with my son’s family I decided to take it in for diagnosis to my local dealer, Colonial Toyota of Indiana, PA. They said that it was the electromagnetic control unit but could not get me in for over a week and that it was not advisable to drive long distance. This…”
NHTSA complaint #11476647, 2022

“Grinding noise began from the rear of the vehicle increasing as acceleration increased. Took to the shop and found at the Rear Differential failed at 75,000 requiring replacement for thousands of dollars. The same year RAV4 has been recalled for this already - the Sienna should have a recall also. The dealership had the part on the shelf, surprise surprise.”
NHTSA complaint #11425917, 2021

Service Brakes 12 1 crash 2 injury

“I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .”
NHTSA complaint #11509309, 2022 · crash · 2 injury(ies)

“Starting about two years ago, the traction/ABS lights come on between 20-35 mph on a gradual curve or randomly while driving. The brakes come on, like an ABS event, even though the brakes are not applied. The car will jerk to the right or left and chatters/vibrates. The mechanic said the brakes, tire wear and pressure, and suspension are all in very good condition and there are not traction control or ABS codes. This does not appear to be normal wear and is dangerous. We can only drive it on short trips for fear of getting in an accident. I decided to look online and found that hundreds of Toy…”
NHTSA complaint #11463336, 2020

“HAVING A PROBLEM WITH TOYOTA SIENNA TIRES, EVERY 30K, I HAVE TO CHANGE NEW TIRES FOR MY SIENNA VAN. TIRES WON'T LAST FOR LONG EVEN THOUGH AM DOING A REGULAR WHEEL ALIGNMENT EVERY 5000 MILES AND ALSO WATER PUMP HAD TO REPLACED WITH NEW WATER PUMP. IT'S COST US A LOT. I DID LOT OF REPAIRS ON MY SIENNA VAN, I HAVE ALMOST SPENT $10,000 FOR REPAIRS WORK AND TOTAL MILEAGE ON MY VAN IS NOT YET REACHED 90K”
NHTSA complaint #11384199, 2020

Steering 11

“BINDING AND NOISE IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT AND ACCELERATING FROM A STOP.”
NHTSA complaint #11386095, 2021

“Starting about two years ago, the traction/ABS lights come on between 20-35 mph on a gradual curve or randomly while driving. The brakes come on, like an ABS event, even though the brakes are not applied. The car will jerk to the right or left and chatters/vibrates. The mechanic said the brakes, tire wear and pressure, and suspension are all in very good condition and there are not traction control or ABS codes. This does not appear to be normal wear and is dangerous. We can only drive it on short trips for fear of getting in an accident. I decided to look online and found that hundreds of Toy…”
NHTSA complaint #11463336, 2020

“WHEN TRAVELING AROUND 30 TO 35 MPH (WELL UNDER SPEED LIMIT) ON DRY CLEAR ROADS, ON LEFT TURNS (OFTEN SLIGHTLY DOWNHILL) SUDDENLY THE VSC AND SLIP/TRAC LIGHTS UP, THE ABS SYSTEM IS ACTIVATED / BRAKES ENGAGE. FOOT IS NOT ON THE BRAKE AND SPEEDS ARE NOT EXCESSIVE. I AM NOT USING RUN-FLAT TIRES, BUT THAT DOESN'T SEEM TO MAKE A DIFFERENCE FOR OTHERS ONLINE. I SEE DOZENS OF SIMILAR COMPLAINTS ONLINE ABOUT THIS SAME THING FROM 2001 TO 2015 SIENNAS. TWO SAY THAT REPLACING RACK & PINION FIXED IT; 1 SAYS IT DOES NOT. THIS STARTED HAPPENING ABOUT 3 MONTHS AGO, BUT IS NOW HAPPENING MORE OFTEN. APPROX 156K…”
NHTSA complaint #11375731, 2020

Latches/Locks/Linkages 9

“Driver side back passenger door would not open or close properly. The door opened while driving on the road. It did t want to shut. It was difficult to get it shut once I stopped.”
NHTSA complaint #11735741, 2026

“Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.”
NHTSA complaint #11609874, 2024

“2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARD TO ELECTRONIC LATCH FAILURE.”
NHTSA complaint #11504416, 2023

Engine 7 1 fire

“TL* THE CONTACT OWNED A 2013 TOYOTA SEINNA. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE PANEL OF THE VEHICLE. AFTER STOPPING, FLAMES APPEARED UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #10995548, 2017 · fire

“The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.”
NHTSA complaint #11509227, 2023

“This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and h…”
NHTSA complaint #11435613, 2021

Wheels 7

“HAVING A PROBLEM WITH TOYOTA SIENNA TIRES, EVERY 30K, I HAVE TO CHANGE NEW TIRES FOR MY SIENNA VAN. TIRES WON'T LAST FOR LONG EVEN THOUGH AM DOING A REGULAR WHEEL ALIGNMENT EVERY 5000 MILES AND ALSO WATER PUMP HAD TO REPLACED WITH NEW WATER PUMP. IT'S COST US A LOT. I DID LOT OF REPAIRS ON MY SIENNA VAN, I HAVE ALMOST SPENT $10,000 FOR REPAIRS WORK AND TOTAL MILEAGE ON MY VAN IS NOT YET REACHED 90K”
NHTSA complaint #11384199, 2020

“OUR VAN HAS 93,800 MILES ON IT AND IS MAKING A GRINDING NOISE WHEN WE TURN LEFT AND RIGHT WHILE MOVING AT SLOWER SPEEDS. WE TOOK THE VAN IN AND WERE TOLD THAT THE STRUTS NEED REPLACED AND IT WAS UNSAFE TO DRIVE. THIS IS LOW MILES FOR THIS VEHICLE AND WOULD BE STILL UNDER WARRANTY IF IT WAS NOT OLDER THAN 5 YEARS. THIS SHOULD NOT NEED A REPAIR LIKE THIS ALREADY. MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINTS ON HIS FORUM AT ABOUT THE SAME MILEAGE. TOYOTA PRIDES ITSELF ON MAKING VEHICLES TO LAST BUT HAVE MADE SEVERAL MISTAKES ON THIS MODEL. COST TO FIX IT IS $750. I BELIEVE THIS ISSUE SHOULD BE…”
NHTSA complaint #11230959, 2019

“THIS MINI VAN IS THE ABSOLUTE WORST VEHICLE FOR TIRE WEAR. AT 90,000 MILES, I HAVE PUT ON 5 DIFFERENT SETS OF TIRES. I'VE ROTATED THE TIRE FAIRLY RELIGIOUSLY AT 6-8K MILES AND EVEN THOUGH THE TIRES ARE WEARING EVENLY, THEY WEAR OUT FAST ESPECIALLY ON THE FRONT OF THE VEHICLE. THIS IS AN ENGINEERING DEFECT THAT TOYOTA SHOULD BE HELD ACCOUNTABLE FOR. IT ALSO PUTS THE OCCUPANTS AT RISK OF BLOWOUT AS TIRES ARE WEARING MUCH FASTER THAN IS NORMAL.”
NHTSA complaint #11045759, 2017

Vehicle Speed Control 6 1 crash

“TONIGHT AROUND 1950 HRS., WHILE ATTEMPTING TO PARK MY VEHICLE IN A PARKING COVER, I LOST CONTROL OVER MY TOYOTA SIENNA 2013 DUE TO UNEXPECTED ACCELERATION. THE VEHICLE ACCELERATED SUDDENLY AND AS A RESULT I HIT AND RUN OVER THE CURB. I TRIED TO APPLY THE BRAKE PADDLE WITH ALL OF MY STRENGTH WITHOUT ANY SUCCESS. TWO OF MY CHILDREN WERE FRIGHTENED BECAUSE OF THIS ACCIDENT. IF IT WASN'T FOR THE CURB IN FRONT OF MY VEHICLE, MY VEHICLE WOULD HAVE STRUCK/HIT THE APARTMENT BUILDING IN FRONT OF ME.”
NHTSA complaint #10785745, 2015 · crash

“This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and h…”
NHTSA complaint #11435613, 2021

“I was driving down the street and then my car lurched forward, the engine revving up. It is a 2013 Sienna XLE V6 & it had 113,000 miles on it. I had to STOMP on the brake to get it to stop.”
NHTSA complaint #11459047, 2018

Fuel/Propulsion System 5 1 crash

“FUEL PUMP SOMETIMES STOP WORKING INTERMITTENTLY, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE MY SIENNA VAN IS TRAVELING AT A HIGH SPEED. WHEN FUEL PUMP FAILS, I NOTICE THAT THE VEHICLE'S ENGINE STARTS RUNNING ROUGH AND THAT WARNING LIGHTS MAY APPEAR ON THE DASHBOARD. THE ENGINE MIGHT NOT RESTART IF IT STALLS. *TR”
NHTSA complaint #11326270, 2019 · crash

“The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.”
NHTSA complaint #11509227, 2023

“WHEN VEHICLE IS IN MOTION AND I TAKE MY FOOT OFF THE ACCELERATOR TO COAST TO YIELD TO ONCOMING TRAFFIC, BUT THEN SEE MY WAY CLEAR TO ACCELERATE INTO TRAFFIC AND PUT MY FOOT ON THE GAS TO ENTER THE TRAFFIC FLOW, MY VEHICLE STALLS AND WON'T ACCELERATE. WHERE NORMAL ACCELERATION AND "PICK UP" WOULD ENABLE ME TO ENTER TRAFFIC SAFELY, THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HAVE ALMOST BEEN HIT BY OTHER VEHICLES. MY VEHICLE HAS BEEN IN MOTION ON CITY STREETS OR ENTRY RAMPS, SLOWING, THEN ATTEMPTING TO JOIN TRAFFIC WHEN I SEEMED TO HAVE PLENTY OF ROOM TO ACCELERATE, EXCEPT MY VEHICLE HAS STALLED..…”
NHTSA complaint #11269242, 2019

Visibility/Wiper 5

“Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood”
NHTSA complaint #11624808, 2024

“BECAUSE I LIVE ON A DIRT ROAD; I AM ASSUMING THAT BUILT UP ON THE WINDOW ROLLERS, HAVE DAMAGED MY WINDOWS. MY WINDOWS ARE SCRATCHED, TO THE POINT WHERE IT AFFECTS VISIBILITY. I THOUGHT THE SCRATCHES WERE ON THE WINDOW TINT (INTERIOR); BUT IT TURNS OUT, IT IS ON THE EXTERIOR (THE GLASS). I WENT TO A WINDOW REPAIR SHOP, HOPING THEY COULD RESURFACE THE GLASS. THEY SAID THERE IS NO REPAIR AND THAT I WOULD HAVE TO REPLACE THEM. REPLACING 3 TO FOUR WINDOWS WOULD COST OVER A THOUSAND DOLLARS (TINT EXTRA). I AM VERY DISAPPOINTED BECAUSE APART FROM THE HIDEOUS LOOK, MY FAMILIES SAFETY IS AT RISK. I CHO…”
NHTSA complaint #11219175, 2019

“THE REAR WINDOW ON THE HATCHBACK DOOR BLEW OUT. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT - THE NEXT MORNING IT WAS SHATTERED. I CONTACTED THE DEALER TO FIND OUT IF THIS WAS A COMMON PROBLEM - I WAS TOLD NO. HOWEVER UPON PERFORMING A GOOGLE SEARCH I FOUND HUNDREDS OF INSTANCES OF PEOPLE COMPLAINING OF THE SAME ISSUE. IT WAS ALSO INTERESTING TO NOTE THAT THE REAR WINDOWS WERE/ARE ON NATIONAL BACKORDER FROM TOYOTA. THE WINDOW INSTALLED IN MY VAN WAS APPARENTLY A "TAKE OFF" FROM ANOTHER VEHICLE. I AM HIGHLY CONCERNED THAT THIS ISSUE WILL OCCUR AGAIN, POSSIBLY NEXT TIME WHILE DRIVING OR WITH…”
NHTSA complaint #10722230, 2015

Electronic Stability Control (Esc) 4

“MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..”
NHTSA complaint #11281834, 2019

“SLIDING (L&R) DOORS OPENED PREMATUELY FEW TIMES AND NOW AUTO FUNCTION STOPPED WORKING. SYSTEM DISPLAYS P1603 CODE AND SAYS MAINTENANCE REQUIRED, BUT THERE IS NO PROBLEM FOUND.”
NHTSA complaint #10978880, 2017

“BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHI…”
NHTSA complaint #10785975, 2015

Seat Belts 4

“A few days ago the seat belt sensor would continue to beep and blink even after the seat belt was fastened. Then, on Friday, December 24th, 2021, a piece popped out of the seat belt latching mechanism on the driver's seat. Now it is difficult to get the seat belt to latch, and I am unsure that the latch would hold if the vehicle was in an accident that could cause serious injury to the driver. This is available to be inspected upon request. I haven't taken this to be looked at yet, but would like to know if this is something that I would have to pay for or if the manufacturer would cover the c…”
NHTSA complaint #11444975, 2021

“Drivers Seat belt latch had a spring pop out. It continued to work for a short time although less functional and then it would no longer latch.”
NHTSA complaint #11435047, 2021

“SEAT BELT BUCKLE WILL NOT LATCH ON DRIVERS SIDE FRONT SEAT”
NHTSA complaint #11266650, 2019

Suspension 4 1 injury

“MY 2013 SIENNA WAS PARKED WITH REMOTE BUTTON USED TO OPEN THE REAR HATCHBACK DOOR. IT WAS OPEN AND WE WERE LOADING UP THE BACK AREA WHEN THE HATCHBACK SUSPENSION FAILED AND THE DOOR CAME DOWN. THIS TRAPPED THE INDIVIDUAL WHO WAS STANDING UNDER IT AND IT TOOK ANOTHER PERSON TO HELP GET IT OFF THEM. IT WAS TAKEN TO THE MECHANIC WHO INFORMED US THE SHOCK WAS BAD AND THAT THERE WERE RECALLS FOR THIS ISSUE. HOWEVER IT SEEMS NOT THE 2013 VERSION WHICH SEEMS TO HAVE THE SAME ISSUE AS THE RECALLED ONE.”
NHTSA complaint #11181415, 2019 · 1 injury(ies)

“DURING MY 60K SERVICE (57K MILES RUN) ON APR 20, THE LOCAL TOYOTA DEALERSHIP (PIERCEY TOYOTA) IDENTIFIED A MAJOR SERVICE RELATED TO SUSPENSION WHICH IS EXPECT TO COST AROUND $3000. MY VEHICLE USAGE IS MINIMAL WHICH IS QUITE EVIDENT FROM BARELY 57000 MILES RUN DURING LAST 8 YEARS. I'M EXTREMELY DISAPPOINTED THAT THE SUSPENSION CONTROL ARM HAS FAILED WITH SUCH LIMITED USE WHICH CLEARLY SUGGESTS DEFECTIVE QUALITY FROM TOYOTA. RESEARCHING ON THE INTERNET (SEARCH STRING - SIENNA CONTROL ARM PROBLEM) I FOUND OUT THAT THIS IS COMMON ISSUE ON SIENNA TO THE POINT IT LEADS EM TO BELIEVE THIS SHOULD HAVE…”
NHTSA complaint #11415849, 2021

“EXCESSIVE WEAR ON TIRE ALWAYS. 4 YEARS AND 4 SETS OF HIGH MILEAGE TIRES. NEVER GOTTEN PAST 20K ON A BRAND NEW SET. GOODYEAR ASSURANCE AND MICHILINE DEFENDERS. TRACTION IS ALWAYS AN ISSUE AT THE 12K MARK. ALLIGHNMENTA DONE EVERY TIME AND ROTATIONS EVERY 5K.”
NHTSA complaint #11407353, 2021

Tires 4

“Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.”
NHTSA complaint #11628452, 2024

“YOKO TORNANTE h/v 235/55 R 18 released belt on Drivers front and passenger front during September 2021; mileage at time is 85850, mileage at install was 54380. tires had 31,470 on them at failure with a 75,000 rating. Previous failure of: YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on…”
NHTSA complaint #11436211, 2021

“YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.”
NHTSA complaint #11436210, 2021

Visibility 4

“WE PARKED OUR CAR IN THE GARAGE AND THE NEXT MORNING WOKE TO A SHATTERED REAR WINDSHIELD. THE WINDOW WAS COMPLETELY SHATTERED AND REMOVED FROM THE FRAME OF THE BACK WINDOW. THE CAR HAD NOT BEEN INVOLVED IN AN ACCIDENT OR ANY OTHER INCIDENT THAT WOULD HAVE CAUSED THIS DAMAGE. *TR”
NHTSA complaint #10631125, 2014

“MY WIFE WENT OUTSIDE THIS MORNING AND SAW WHAT YOU SEE IN THE PICTURES. THE REAR GLASS WAS SHATTERED AND GLASS WAS ON THE OUTSIDE INDICATING THAT THE WINDOW HAD POSSIBLY BEEN PUSHED OUTWARDS. THERE WAS ONLY A LITTLE BIT OF GLASS ON THE INSIDE. I PARKED THE CAR OUTSIDE LAST NIGHT AND IT WAS NORMAL TEMPERATURES FOR TEXAS. THE REAR OF THE CAR WAS LESS THAN A FOOT FROM OUR GARAGE. THE DAMAGE IS NOT CONSISTENT WITH VANDALISM AND THERE ARE NO GLASS PIECES INSIDE THE CAR THAT WOULD SUGGEST A BAT OR ANYTHING ELSE. WE BROUGHT THE CAR TO TEXAS TOYOTA OF GRAPEVINE WHICH TURNED OUT TO BE A WASTE (OTHER…”
NHTSA complaint #10605002, 2014

“TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, A BLIND SPOT APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. THE BLIND SPOT HINDERED VISIBILITY WHEN MAKING LEFT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.”
NHTSA complaint #10637176, 2013

Seats 3 1 injury

“THIS HAS NOW OCCURRED TWICE AND HAS BEEN REPAIRED MULTIPLE TIMES. THE 1ST TIME HAPPENED A FEW WEEKS AFTER BEING PURCHASED. I WAS TRAVELING APPROX 45-50MPH, BEGAN BREAKING FOR A YELLOW LIGHT WHEN SUDDENLY THE WOMAN IN FRONT OF ME STOPPED SHORT OF THE LIGHT. TO AVOID HITTING HER I HAD TO BREAK FIRM BUT NOT SLAMMING ON THE BREAKS. I STOPPED ABOUT A CAR LENGTH SHORT OF HER AND THEN FELT AN IMPACT. I ASSUMED I HAD BEEN HIT FROM BEHIND BY ANOTHER DRIVER BUT THERE WAS NO CAR THERE. I PULLED INTO A MALL JUST AHEAD AND LOOKED BEHIND THE DRIVERS SEAT TO FIND THE 2ND ROW SEAT, WHERE 10 MINUTES BEF…”
NHTSA complaint #10807993, 2015 · 1 injury(ies)

“THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHINING NOISE IN THE BACKGROUND CAN BE HEARD AT VERY…”
NHTSA complaint #10578838, 2014

“I DROVE ONLY 1975 MILEAGE BUT MY VAN MAKES UNBEARABLE NOISE FROM 3RD ROW SEAT. I TOOK TO TOYOTA SERVICE STATION TWICE BUT I WAS TOLD IT IS MANUFACTURING DEFECT AND TOYOTA COULDN'T FIND SOLUTION FOR THIS PROBLEM. I SENT OUT EMAIL TO TOYOTA BUT DIDN'T HEAR FROM THEM YET I PAID ABOUT $ 44,000.00 FOR THIS VAN. DRIVING THIS CAR I FEEL I PUNISH MY SELF EVERYDAY. I AM LOOKING FOR HELP TO GET IT FIXED. *TR”
NHTSA complaint #10493371, 2012

Engine And Engine Cooling 1

“FROM THE ONSET OF PURCHASE OF A 2013 TOYOTA SIENNA XLE, THE AIR CONDITIONER HAS EMITTED A FOUL ODOR THAT SMELLS LIKE MOLD. NOR WILL THE A/C SYSTEM ADEQUATELY COOL THE VEHICLE UNTIL BEING DRIVEN SOMETIMES AS LONG AS TEN MILES, IF THEN. WE HAVE BEEN TOLD TO TURN OFF THE A/C BEFORE ARRIVING HOME TO ELIMINATE THE ODOR AND GIVEN A TOYOTA PRINT OUT THAT THIS IS A KNOWN PROBLEM THAT IS SPECIFIC TO THE 2013 TOYOTA SIENNA. ON THE LAST SCHEDULED MAINTENANCE FREON WAS ADDED BUT DID NOT ELIMINATE THE ODOR OR IMPROVED THE A/C OUTPUT. THE FOUL ODOR NEVER GOES AWAY WHILE DRIVING AND MAY BE AN ENVIRONM…”
NHTSA complaint #10654246, 2012

Fuel System 1

“AS I WAS PULLING ON TO THE HIGHWAY THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON. I THEN NOTICED THE VEHICLE WAS UNDERPOWERED, LIKE ONE CYLINDER WAS DEACTIVATED. CALLED MY DEALER FROM HIGHWAY WHO ADVISED THAT THEY WERE CLOSING IN 5 MINS AND TO NOT TURN IT OFF AS IT MAY NOT RESTART AND I MAY BE STRANDED ON HIGHWAY. DEALER FELT THAT IT WAS JUST BAD GAS, BUT I MADE AN APPOINTMENT TO HAVE THEM CHECK OUT THE CAR THE NEXT DAY. DROVE AT REDUCED SPEED TO MY HOUSE, TURNED CAR OFF AND A FEW MINUTES LATER RESTARTED VAN AND ALL THE LIGHTS WENT OUT AND THE CAR PERFORMED AS NORMAL. THE DEALER…”
NHTSA complaint #10579355, 2014