2013 Ford Mustang Problems & Owner Complaints

Air Bags 145 9 crash 1 fire 7 injury

“TL* THE CONTACT OWNED A 2013 FORD MUSTANG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE IDLING AT A STOP SIGN. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE DRIVER SUSTAINED AN INJURED KNEE AND THE PASSENGER SUSTAINED A LACERATED HIP AND A FRACTURED LUMBER VERTEBRAE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,484. UPDATED 10/09/14*LJ UPDATED 11/26/2014…”
NHTSA complaint #10627966, 2014 · crash · 2 injury(ies)

“ON FEBRUARY 24, 2013, I WAS INVOLVED IN A "FENDER BENDER" IN MY BRAND NEW 2013 FORD MUSTANG WHERE I WAS TRAVELING APPROXIMATELY 15 MPH. ALTHOUGH THE COLLISION WAS MINOR, AND THE DAMAGE TO THE FRONT END WAS MINIMAL, THE AIRBAGS DEPLOYED. THE DRIVER'S SIDE FRONT AND SIDE PANEL AIRBAGS BOTH DEPLOYED. THE FRONT AIR BAG SEVERELY BURNED ME WHEN IT EXPLODED OUT UPON IMPACT. I HAVE PHOTOGRAPHS OF THE BURNS THAT I HAVE SUFFERED AS THE RESULT OF THE AIR BAG DEPLOYMENT, AS WELL AS THE DAMAGE TO THE CAR. BASED UPON THE SEVERITY OF THE BURNS THAT I HAVE SUFFERED IT IS APPARENT THAT THE AIRBAG IS DEFECTIVE.…”
NHTSA complaint #10652167, 2013 · crash · fire · 1 injury(ies)

“The contact owned a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, another driver failed to yield while entering the roadway, abruptly cutting in front of the contact's vehicle. As a result, the contact was unable to stop in time and collided with the rear driver's side passenger door of the other vehicle. The driver's side air bag did deploy but failed to inflate, which the contact related to the injuries he sustained as a result of the accident. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the co…”
NHTSA complaint #11683199, 2025 · crash · 1 injury(ies)

Power Train 48 2 crash 1 injury

“MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AN…”
NHTSA complaint #11364730, 2018 · 1 injury(ies)

“My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the ti…”
NHTSA complaint #11435254, 2020 · crash

“I PARKED MY V-6 AUTO TRANSMISSION MUSTANG ON A SLIGHT INCLINE AND EXITED THE VEHICLE. APPROX 60 SECONDS AFTER EXITING, THE MUSTANG STARTED TO ROLL DOWN THE HILL. I WAS ABLE TO CATCH UP TO IT, DIVE IN HEAD FIRST AND PUSH TRANSMISSION GEAR SELECTOR FORWARD TO MAKE SURE IT WAS IN PARK(IT WAS). IT CONTINUED TO ROLL DOWN HILL UNTIL IT IMPACTED A BUILDING. AFTER IMPACT I CONFIRMED SHIFT LEVER LOCKED IN PARK. THE TRANSMISSION DID NOT LOCK DRIVETRAIN AND THERE WERE NO SKID OR SLIDE MARKS FROM REAR WHEEL LOCKUP. DAYS LATER, I RETURNED TO SCENE AND RECREATED INCIDENT, PARKING IN SAME LOCATION. SAME…”
NHTSA complaint #10596500, 2014 · crash

Engine 22 1 fire

“TL* THE CONTACT OWNED A 2013 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE ROADWAY BEFORE IT ERUPTED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.”
NHTSA complaint #10893367, 2016 · fire

“WHILE DRIVING AT HIGHWAY SPEED IT RANDOMLY SHIFTS INTO FIRST GEAR ALMOST CAUSING AND ACCIDENT/.”
NHTSA complaint #11650177, 2025

“The coolant reservoir on my vehicle has been replaced now 4 times with the first time being under 5000 on vehicle. The vehicle now has 96000. The same issue happens each time with a crack in the reservoir.”
NHTSA complaint #11581789, 2024

Vehicle Speed Control 19

“Unexpected downshift to first while driving between 40 mph to 65 mph can lead to complete loss of cruise control, accompanied by a wrench symbol and an error code. Additionally, the speedometer fails to display a reading and may abruptly drop to first gear without any prior warning. signaling low fuel levels”
NHTSA complaint #11626958, 2024

“2013 Mustang V6, 6R80 Automatic Transmission. Lead frame is failing, I am getting code P0720. My vin falls outside of the recall, so I have to spend $850 to get lead frame fixed. Airbag light turns on, dashes through my odometer, and car stays stuck in 5th gear until I cycle key.”
NHTSA complaint #11625139, 2024

“I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 1…”
NHTSA complaint #11485571, 2022

Electrical System 18 1 injury

“MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AN…”
NHTSA complaint #11364730, 2018 · 1 injury(ies)

“Unexpected downshift to first while driving between 40 mph to 65 mph can lead to complete loss of cruise control, accompanied by a wrench symbol and an error code. Additionally, the speedometer fails to display a reading and may abruptly drop to first gear without any prior warning. signaling low fuel levels”
NHTSA complaint #11626958, 2024

“While driving on the interstate the steering control module stopped working resulting in total loss of no power steering assist. Vehicle only has 1,4711 miles. Second time this incident has occurred. Major hazardous malfunction of control module possible resulting in a accident. No warning was give on dashboard indicator. This vehicle is a hazard on roadways and putting other drivers and citizens at risk of serious bodily injury. Vehicle should not this problem with the current miles. Contacted Ford Motors Corp. refuse to acknowledge my safety concerns and refuse reimbursement for repairs. Thi…”
NHTSA complaint #11581514, 2024

Unknown Or Other 14 1 crash

“Was going 25mph on a straight dry road, 2 traction control lights popped up and an alert saying Advancetrac is off, which is a feature you have to be in park with your foot on the brake and hold the traction control button for 8 seconds to turn off, when the light turned on the car downshift and turned sideways causing me to go into a barrier, steering wheel airbag and passenger airbag both only broke out of the trim and did not inflate fully.”
NHTSA complaint #11545847, 2023 · crash

“2013 Mustang V6, 6R80 Automatic Transmission. Lead frame is failing, I am getting code P0720. My vin falls outside of the recall, so I have to spend $850 to get lead frame fixed. Airbag light turns on, dashes through my odometer, and car stays stuck in 5th gear until I cycle key.”
NHTSA complaint #11625139, 2024

“The failed Transmission Lead Frame is causing the car to shift to first gear unexpectedly which can lead to a crash”
NHTSA complaint #11616671, 2024

Fuel/Propulsion System 10

“I WAS PARKED WHEN I TURN ON THE CAR AND SAW THE ENGINE LIGHT CAME UP. THE CAR IS ABOUT 68000 MILES AND IT'S HAVING A HIGHER GAS CONSUMPTION AND THE ENGINE LIGHT CODE ' P0456' EVAPORATIVE EMISSION SYSTEM LEAK. AND PASSENGER FROM SEAT BELT BROKE. THE PART THAT HOLDS THE SEAT BELT IN PLACE.”
NHTSA complaint #11352407, 2020

“SOMETIMES LOSES POWER DRIVING DOWN THE ROAD”
NHTSA complaint #11268158, 2019

“MY 2013 FORD MUSTANG WOULD LOSE ENGINE POWER AT HIGHWAY SPEED. WOULD STILL RUN VERY ROUGH, CHUGGING AT ABOUT IDLE. AFTER A RE-START IT WOULD RUN FOR A SHORT TIME AND REPEAT THE EVENT. HAD THE THROTTLE BODY REPLACE WITH A NEW FORD ONE AND THE PROBLEM RETURNED TWO WEEKS LATER. THE "WRENCH" LIGHT WOULD COME ON AND I WOULD LOSE POWER. VERY DANGEROUS AT FREEWAY TRAVEL. FORD SAYS THEIR RECALL DOES NOT APPLY TO MUSTANGS.”
NHTSA complaint #11192081, 2019

Steering 10 2 crash 1 injury

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 7 MPH, THE BRAKES AND STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO NECK, LEFT WRIST AND BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.”
NHTSA complaint #10636995, 2014 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE,…”
NHTSA complaint #11286810, 2019 · crash

“While driving on the interstate the steering control module stopped working resulting in total loss of no power steering assist. Vehicle only has 1,4711 miles. Second time this incident has occurred. Major hazardous malfunction of control module possible resulting in a accident. No warning was give on dashboard indicator. This vehicle is a hazard on roadways and putting other drivers and citizens at risk of serious bodily injury. Vehicle should not this problem with the current miles. Contacted Ford Motors Corp. refuse to acknowledge my safety concerns and refuse reimbursement for repairs. Thi…”
NHTSA complaint #11581514, 2024

Structure 8

“CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PAINT PEELING BUT DID NOTHING TO TRY TO CORRECT THE METAL CONTAMINATION WHEN VEHICLES WERE PAINTED SO NOW AT 24,800 MILES THE HOOD IS CORRODING AND PAINT IS BUBBLING AND PEELING. I PAID ALOT OF MONEY FOR THIS CAR MUSTANG V6 PONY PACKAGE AND TO HAVE TO DEAL WITH HOOD CORRO…”
NHTSA complaint #11111864, 2018

“HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT WON'T COVER THEIR MANUFACTURING MESS UP.”
NHTSA complaint #11234672, 2017

“WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE BUMPER TO BUMPER WARRANTY FOR THIS ISSUE AND WAS BASICALLY TOLD THEY COULD NOT DO ANYTHING SINCE IT WAS NO OCCURRING AT THAT TIME. I HAVE ALSO HAD ISSUES WITH WINDOWS FOGGING UP WHILE DRIVING AFTER JUST STARTING THE VEHICLE SINCE OWNING IT. THIS CAR ALSO HAS A DEFECTIV…”
NHTSA complaint #11023628, 2017

Suspension 6 2 crash

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE BALL JOINTS IN THE VEHICLE COLLAPSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,008.”
NHTSA complaint #10928362, 2016 · crash

“LAST SEPTEMBER 15TH 2016THURSDAY NIGHT I WAS DRIVING MY VEHICLE ON ROAD PR2 IN QUEBRADILLAS PUERTO RICO. AROUND 50MPH. SUDDENLY THE CAR COLLAPSE IN THE LEFT FRONT END. I TRY TO PULL THE VEHICLE TO THE RIGHT WITHOUT ANY RESPONSE, I TRY TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN AND NO BRAKE RESPONSE. I HAD NO CONTROL OF THE VEHICLE, FINALLY THE VEHICLE STOP WHEN TOUCH THE CENTER CONCRETE WALL IN THE CENTER OF THE ROAD. THE VEHICLE HAS SERIOUS DAMAGE ON THE LEFT FRONT CORNER. AT LEAST I WALKED OUT WITH NO INJURIES. THE NEXT MORNING I CALLED FORD CUSTOMER SERVICE NUMBER AND I WAS…”
NHTSA complaint #10920470, 2016 · crash

“n 2019, I bought a used car from a well-known dealer in Puerto Rico. I recently took it to a mechanic for some repairs, and the mechanic informed me that the vehicle's internal odometer didn't match the odometer on the car's dashboard. There was a difference of 48,971 miles. I was deceived by this dealer.”
NHTSA complaint #11651981, 2019

Service Brakes 5 2 crash 1 injury

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 7 MPH, THE BRAKES AND STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO NECK, LEFT WRIST AND BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.”
NHTSA complaint #10636995, 2014 · crash · 1 injury(ies)

“THE CONTACT OWNS A 2013 FORD Mustang. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE WHEELS LOCKED UP AND THE VEHICLE HYDROPLANED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. MOST RECENTLY, THE SPEEDOMETER DECREASED TO ZERO, THE VEHICLE DOWNSHIFTED AND LOST ELECTRICAL DATA SUCH AS THE MILEAGE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
NHTSA complaint #11417483, 2020 · crash

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #10652633, 2013

Seat Belts 4 1 crash 2 injury

“TL* THE CONTACT OWNED A 2013 FORD MUSTANG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE IDLING AT A STOP SIGN. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE DRIVER SUSTAINED AN INJURED KNEE AND THE PASSENGER SUSTAINED A LACERATED HIP AND A FRACTURED LUMBER VERTEBRAE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,484. UPDATED 10/09/14*LJ UPDATED 11/26/2014…”
NHTSA complaint #10627966, 2014 · crash · 2 injury(ies)

“I WAS PARKED WHEN I TURN ON THE CAR AND SAW THE ENGINE LIGHT CAME UP. THE CAR IS ABOUT 68000 MILES AND IT'S HAVING A HIGHER GAS CONSUMPTION AND THE ENGINE LIGHT CODE ' P0456' EVAPORATIVE EMISSION SYSTEM LEAK. AND PASSENGER FROM SEAT BELT BROKE. THE PART THAT HOLDS THE SEAT BELT IN PLACE.”
NHTSA complaint #11352407, 2020

“ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.”
NHTSA complaint #10947411, 2017

Electronic Stability Control (Esc) 3 1 injury

“MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AN…”
NHTSA complaint #11364730, 2018 · 1 injury(ies)

“I'M A LONG TIME FORD OWNER. IN JULY, 2017 THE ELECTRONIC POWER STEERING ON MY 2013 MUSTANG GT WHICH HAD LESS THAN 40K MILES, MALFUNCTIONED WHICH IN TURN RESULTED IN THE LOSS OF TRACTION CONTROL, ABS AND OTHER ELECTRONIC ASSIST FUNCTIONS. AFTER BEING INFORMED THAT MY WARRANTY WAS EXPIRE, I WAS QUOTED OVER $2.2K. ANNOYED THAT A LOW MILEAGE CAR WHICH WAS LESS THAN 4 YEARS OLD COULD HAVE AN ISSUE LIKE THIS, I CHOSE TO DRIVE IT WITHOUT POWER STEERING. FAST FORWARD TO JANUARY 2018, I BROUGHT THE CAR TO THE DEALERSHIP FOR AN OIL CHANGE WHICH HAPPENED TO LOSE ALL STEERING FUNCTION WHILE IN THEIR POS…”
NHTSA complaint #11063515, 2018

“LOSS OF POWER TO THE ENGINE WHILE DRIVING. WHEN THIS HAPPENS, THE SERVICE WRENCH AND CHECK ENGINE LIGHT COMES ON. ALSO, A SORT OF SHUDDERING NOISE COMES FROM THE ENGINE. WHEN THIS OCCURS, I CAN NOT ACCELERATE. THE CAR PRETTY MUCH GOES LIMP AND I HAVE TO PULL OVER AND RESTART MY CAR. IT COULD BE FROM AN ELECTRONIC THROTTLE BODY FAILURE. THIS HAS HAPPENED FIVE TIMES.”
NHTSA complaint #11013322, 2017

Tires 3

“ALL 4 TIRES ON MY 2013 FORD MUSTANG MILEAGE 18598 HAS SLIPPED BELTS PER BOB RIDINGS FORD DECATUR IL & NEAL TIRES DECATUR ILL.SENT PAPER WOOK IN TO PIPELLI TIRE. I REPLACED WITH NEW TIRES AT MY EXPENCE. THIS TIRE A P 235/ZR18 97W & IS ON THE RECALL LIST ALL 4 TIRES ARE BAD. *TR”
NHTSA complaint #10644363, 2014

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL ALIGNMENT NEEDED TO BE COMPLETED AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.”
NHTSA complaint #10643825, 2014

“2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVI…”
NHTSA complaint #10553937, 2013

Wheels 3

“THIS CAR GAS ONLY 10,486 MILES. STARTED EXPERIENCING VIBRATION IN THE CAR AT 55 MPH AND ABOVE. I TOOK THE CAR TO LONESTAR FORD SERVICE DEPT. AND WAS TOLD THAT THE TIRES WERE NOT ROTATED PROPERLY, BEFORE IT WAS SOLD. THEY REFUSED TO DO ANTHING ELSE. I TOOK THE CAR TO NTB AND THEY CHECKED THE BALANCE AND FOUND RADIAL CORD SEPERATION ON ALL THE TIRES.”
NHTSA complaint #10783865, 2015

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL ALIGNMENT NEEDED TO BE COMPLETED AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.”
NHTSA complaint #10643825, 2014

“2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVI…”
NHTSA complaint #10553937, 2013

Exterior Lighting 2

“THE STEREO PANEL GLASS IS DEFECTIVE BECAUSE IT CAN NOT HOLD UP TO SIMPLE CLEANING SOLUTIONS I.E. WINDEX TYPE GLASS CLEANERS.”
NHTSA complaint #10915074, 2016

“ALL 2013 MUSTANGS COME EQUIPPED WITH LED DRL LAMPS THAT ILLUMINATE FULL TIME WHENEVER THE ENGINE IS RUNNING. THESE ARE TWO WHITE STRIPS ALONGSIDE EACH HEADLAMP. IN BROAD DAYLIGHT, THEY ARE BARELY NOTICEABLE; LESS UP CLOSE. ON OVERCAST DAYS, THEY ARE SLIGHTLY VISIBLE BUT SO DIM, THEY OFFER NO "ADDED" SAFETY EFFECT FOR HAVING THEM ON, VS OTHER VEHICLES WITH DRL'S. I'VE SEEN OTHER MUSTANGS SAME YEAR AS MINE & THEY ARE ALL THE SAME. NOTHING WRONG WITH THEM. AT NIGHT, THEY ARE LIT WITH SAME BRIGHTNESS LEVEL, WHICH IS JUST ABOUT RIGHT (AT NIGHT). WHY DO THEY ADVERTISE HAVING THEM SINCE THEY DO ABSOL…”
NHTSA complaint #10683460, 2013

Engine And Engine Cooling 1

“TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.”
NHTSA complaint #10818408, 2012

Fuel System 1

“The contact owns a 2013 Ford Mustang. The contact stated there was an abnormal fuel odor outside the vehicle. The contact stated that the “Check Fuel Inlet” message was displayed, and the emissions warning light was illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 138,000.”
NHTSA complaint #11531870, 2023

Lane Departure 1

“My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is wha…”
NHTSA complaint #11491631, 2022

Visibility/Wiper 1

“I bought this car through carvana. They mentioned it had no issues, after 6 months of driving I noticed the car is literally flooded inside and the electrical does not work well at all. I spent alot of money trying to fix the electrical including the wipers and AC yet both keep getting destroyed. Sometimes my traction system will go off and on and it's just so annoying how the water damage is eating away at a car I'm stuck overpaying for. It is a nightmare”
NHTSA complaint #11517659, 2022