2013 Dodge Grand Caravan Problems & Owner Complaints

Electrical System 254 1 crash 2 fire 1 injury

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE REAR POWER SLIDING DOORS WERE OPENED BUT THE DOORS INDEPENDENTLY CLOSED. THE CONTACT WAS IN BETWEEN THE SLIDING DOOR WITHOUT THE LOCK BUTTON BEING ACTIVATED AT THE TIME OF THE FAILURE. AS A RESULT, THE CONTACT SUSTAINED A BRUISE ON THE ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT HEARD A NOISE WHEN THE DOORS WERE OPENED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…”
NHTSA complaint #10721890, 2015 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, AN ELECTRICAL BURNING ODOR WAS PRESENT COMING FROM THE VENTS. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.”
NHTSA complaint #11280164, 2015 · fire

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.”
NHTSA complaint #10676906, 2014 · fire

Engine 70 1 fire

“TL* THE CONTACT OWNS 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS PARKING THE VEHICLE STALLED, STARTED SMOKING AND THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT HE INSPECTED THE ENGINE COMPARTMENT AND NOTICED THAT WIRES, THE WIRE HARNESS AND OTHER ITEMS IN THE ENGINE WERE BURNT. THE FIRE DEPARTMENT WAS NOT CONTACTED HOWEVER, A BYSTANDER EXTINGUISHED THE FIRE WITH A WATER HOSE. THE CONTACT HAS NOT NOTIFIED A LOCAL DEALER. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS A…”
NHTSA complaint #11414286, 2021 · fire

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle was taken to the local dealer, who replaced the motor mounts and transmission. Five months later, the transmission failed and needed to be replaced. The vehicle began driving roughly. The PCM update was completed by another local dealer, but the failure recurred. While driving at an undisclosed speed, the check engine warning light illuminated. The transmission was shifting through the gears erratically. The vehicle was not drivable. There were no warning lights illuminated. The coil packs and spark plugs were rep…”
NHTSA complaint #11709660, 2025

“The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and…”
NHTSA complaint #11689334, 2025

Unknown Or Other 58 1 crash

“this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000…”
NHTSA complaint #11683960, 2025 · crash

“1 is the Tipm stopped working and dodge says the recall isn't for my VN# doesn't match recall , was lucky it didn't fail in traffic. 2. No recall on failed brake booster which could cause brake failure.”
NHTSA complaint #11695199, 2025

“Driving down the road and my van cuts off. After leaving about 15 minutes it starts back up. I can go around 500 miles between cut offs. Had to 2 different garages with no solution. Replaced fuel pump, did not help. This is very dangerous especially on major highways.”
NHTSA complaint #11665479, 2025

Seats 44 1 crash 8 injury

“The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The con…”
NHTSA complaint #11500170, 2022 · crash · 2 injury(ies)

“The Active Head Restraint on the front passenger side headrest failed. The headrest thrust forward at a high velocity, injuring the occupant of the seat. The car was stationary at the time of the incident.”
NHTSA complaint #11730926, 2026 · 1 injury(ies)

“While in a Parked Gear, my 2013 Dodge Grand Caravan Front Passenger Headrest Deployed/Exploded. There wasn't a collision nor accident”
NHTSA complaint #11692073, 2025 · 1 injury(ies)

Fuel/Propulsion System 38 1 crash

“this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000…”
NHTSA complaint #11683960, 2025 · crash

“The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and…”
NHTSA complaint #11689334, 2025

“The engine stops at any time. It may restart quickly or it may take a couple of hours to start. i had my fuel pump relay replaced, but it continues to stop when ever it wants. the fuel pump stops and then i run out of gas. I have read online of a problem with the TIPM fuel relay going bad. there was a recall in the jeep grand Cherokee and other jeeps, for this same exact occurrence. so, why not for the dodge grand caravan van? i called dodge in LaPorte IN, with this problem and was told that if the TIPM is bad, i will have to pay for it being replaced. If this is a nationwide problem, it needs…”
NHTSA complaint #11510736, 2023

Power Train 36

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jolted and hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Upon further inspection, the contact became aware of excessive white smoke coming from the exhaust pipe. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the transmission and catalytic converter needed to be replaced. The transmission was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired.…”
NHTSA complaint #11710637, 2024

“The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over and was able to restart the vehicle and the vehicle started to operate normally. The failure recurred several times. The vehicle was taken to an independent mechanic however, no cause of the failure was found. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 70,000.”
NHTSA complaint #11496252, 2022

“driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.”
NHTSA complaint #11588466, 2021

Air Bags 34 8 crash 9 injury

“The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The con…”
NHTSA complaint #11500170, 2022 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT 45 MPH WHEN THE FRONT PASSENGER TIRE BLEW OUT CAUSING HER TO DRIVE UP A DIRT HILL FLYING 20 FEET IN THE AIR THAT LANDED THE VEHICLE UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER DID RECEIVE MEDICAL ATTENTION THAT REQUIRED HER TO BE MEDEVAC TO THE HOSPITAL, WHERE IT WAS DETERMINED THAT SHE FRACTURED HER T12 BONE LOCATED WITHIN HER BACK. IN ADDITION, THERE WAS TWO OTHER PASSENGERS ONE REFUSED TO RECEIVE MEDICAL ATTENTION. THE THIRD PASSENGER HOWEVER SUSTAINED UN…”
NHTSA complaint #11020063, 2017 · crash · 2 injury(ies)

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, another vehicle crashed into the rear driver’s side moving the vehicle approximately 5ft. The air bags failed to deploy. As a result, the contact and his son sustained soreness in the neck. Medical attention was required. A police report was filed. The vehicle was damaged and towed to a tow yard. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was 68,000.”
NHTSA complaint #11498263, 2022 · crash · 1 injury(ies)

Structure 26 3 crash 6 injury

“I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS…”
NHTSA complaint #10576957, 2013 · crash · 2 injury(ies)

“THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER…”
NHTSA complaint #10560146, 2014 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER GRANDSON CLOSED THE AUTOMATIC PASSENGER SIDE SLIDING DOOR WHILE THE CONTACT WAS LEANING THROUGH THE DOOR. THE DOOR FAILED TO RETRACT AND STRUCK THE CONTACT. THE CONTACT SUSTAINED BRUISING TO THE LEFT FOREARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO MULLANE MOTORS INC (6200 S TRANSIT RD, LOCKPORT, NY 14094) WHO ADVISED HER TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FA…”
NHTSA complaint #10994940, 2017 · 1 injury(ies)

Service Brakes 19

“Brake lights turns off when parked and engine off. But even with the engine off and nobody in the car the brake lights turn on. A mechanic replaced brake light switch. Engine off and brake lights off. Later the brake lights turns on when engine off and nobody in the car. Replaced brake pedal assembly and still same problem. Is this a common problem with Dodge Grand Caravans? Mine is 2013 model.”
NHTSA complaint #11562875, 2023

“Electrical system-intermittent failure. While driving or idling, the vehicle will randomly shut off. The vehicle has turned off randomly while being driven down the road with little to no warning, even while operating at high speed. When this happens, you are also left without power steering, ABS brakes, fuel pump, and literally anything that operates electrically. Sometimes it will turn right back on without the operator taking any action, but this is not always the case. There have also been times when it is not able to be turned back on for 20+ minutes. When it shuts down, power doors…”
NHTSA complaint #11516640, 2023

“The TIPM fuse box under the hood has a malfunction which causes certain components to randomly start and stop working. This has caused the engine to stay running while the ignition is off, has caused the fuel pump to start and stop, has caused the ABS brake system to fail, and causes major component issues with lights and other electrical parts. This has been reported several times to Chrysler and Dodge for this year, but there is no recall or fix available.”
NHTSA complaint #11510204, 2023

Steering 18

“Electrical system-intermittent failure. While driving or idling, the vehicle will randomly shut off. The vehicle has turned off randomly while being driven down the road with little to no warning, even while operating at high speed. When this happens, you are also left without power steering, ABS brakes, fuel pump, and literally anything that operates electrically. Sometimes it will turn right back on without the operator taking any action, but this is not always the case. There have also been times when it is not able to be turned back on for 20+ minutes. When it shuts down, power doors…”
NHTSA complaint #11516640, 2023

“While driving at any speed there is a loss of power, and steering and brakes lock up.”
NHTSA complaint #11487386, 2022

“The ignition is not responding as it should. I have to turn it more and more often when I should only turn it once. My grave concern is that of my wife and grandkids. When she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. If they are all in the car and on the highway it could be a disaster. I had new key pods made and the vendor told me that Jeep uses the same ignition and they have a recall. Please help.”
NHTSA complaint #11470204, 2022

Vehicle Speed Control 14

“Superior Protection Plan Information for 2013 Dodge Grand Caravan Service Echelon Automotive [XXX] Wed, Nov 2, 2022 at 8:34 AM To: [XXX] Cc: [XXX],[XXX] [XXX], Here are some photos of the rear driver side brake system where it is locking up on you. I want to express my disappointment in whoever sold you this vehicle and not only sold it to you in this condition but if I heard you correctly, they said it was inspected? If it was inspected and this condition got through I would not be trusting the repair facility that “inspected” this vehicle for the “seller” of this car. Can you ask for the ins…”
NHTSA complaint #11491999, 2022

“The ignition is not responding as it should. I have to turn it more and more often when I should only turn it once. My grave concern is that of my wife and grandkids. When she is driving them to and fro, the car will hesitate to start and the real problem will be when it turns off. If they are all in the car and on the highway it could be a disaster. I had new key pods made and the vendor told me that Jeep uses the same ignition and they have a recall. Please help.”
NHTSA complaint #11470204, 2022

“VAN HAS DIED TWICE WHILE DRIVING IT, EVERYTHING SHUTS DOWN. IT ACTS LIKE IT WANTS TO CRANK BUT IT WON'T HAVE TO HARD RESET IT TO GET IT TO CRANK.”
NHTSA complaint #11253548, 2019

Visibility 10 1 fire

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.”
NHTSA complaint #10676906, 2014 · fire

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEATING SYSTEM FAILED AND THE DRIVER'S SIDE VENTS PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO GANDRUD DODGE CHRYSLER JEEP (2300 AUTO PLAZA WAY, GREEN BAY, WISCONSIN 54302, 920-468-1212) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR PASSENGER ACTUATORS FAILED. THE FRONT ACTUATOR WAS REPLACED, BUT THE REAR ACTUATOR WAS NOT. THE MANUFACTURER STATED THAT THE 2013 DODGE GRAND CARAVAN WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED ACTUATOR REPLACEMENT. THE REPAIR WAS ONLY EXTENDED TO THE 2014 AND 2015 DODGE GRAND CARAVANS.…”
NHTSA complaint #11074285, 2018

“ACCORDING TO MY SAFETY RECALL... IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY GO TO HTTP://WWW.SAFERCAR.GOV... SO I AM DOING SO BECAUSE I FEEL IT IS NOT BEING DONE WITHIN A REASONABLE TIME. WE CONTACTED OUR DEALER AND WE WERE NOT ON THE LIST IN FEBRUARY SO THEY ADDED US AND LAST WEEK I CALLED BACK AND THEY SAID THEY HAVEN'T ACQUIRED ANY PARTS TO MAKE ANY FIXES YET. THE UNFORTUNATE PART IS WE SPECIFICALLY PURCHASED OUR VEHICLE WITH THE INTENT TO GO ON A FAMILY VACATION AND IT SURE WOULD BE NICE TO BE ABLE TO CRACK THE REAR…”
NHTSA complaint #10715233, 2015

Exterior Lighting 5

“Unknown what causes the issue. I've read it could be the tpim. I was driving down the highway when the insturment cluster stopped working, no speedometer, no gear indicator, gas gauge not working, no dash lights. the wipers turned on and would not turn off lose of both turn signals (I pulled over and checked) thankfully there was not traffic behind me when I was making a turn. Speedometer stopped working. No warning lights, insturments cluster was black. Not sure if my Brake lights were functional I couldn't check as I by myself. This has happened 3 times in the last month and a half. Not…”
NHTSA complaint #11647658, 2025

“1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. 2ND TIME OCTOBER 2020 PULLED VAN OUT OF GARAGE TO DRIVEWAY, TURNED IT OFF TO LOAD AND PUT GRANDCHILDREN IN CAR SEATS. VAN WOULD NOT RESTART, TOWED, REPLACED BATTERY. 3RD TIME 11/7/2020 WHILE DRIVING ON SUBURBAN BUSY ROAD AT NIGHT, SUD…”
NHTSA complaint #11374612, 2020

“1ST TIME JUNE 2020: WHILE DRIVING ON HIGHWAY, SUDDENLY WARNING LIGHTS STARTED GOING ON AND OFF AND ON, VAN LOST ELECTRICAL POWER, SHUTTING DOWN ALL LIGHTS, WINDOWS, ETC. ENGINE WOULD NOT SWITCH GEARS. LUCKILY, MADE IT OFF THE HIGHWAY BEFORE THE ENGINE DIED. TOWED TO MECHANIC, COULD NOT FIND AN ISSUE AFTER IT WAS JUMP STARTED. THEY TESTED IT FOR 5 STRAIGHT DAYS. COULD NOT DRIVE THE VEHICLE AT A HIGHWAY SPEED ONCE THIS STARTED HAPPENING, IT WOULD NOT ACCELERATE OR SWITCH GEARS, TOP SPEED WAS 35 MPH. NOT SURE OF PRECISE DATE OFF THE TOP OF MY HEAD, BUT IT WAS JULY 2020. EXACT DATE CAN BE VERIFIE…”
NHTSA complaint #11374613, 2020

Suspension 5 2 crash 4 injury

“WHEELCHAIR-ACCESSIBLE CONVERSION BY FR CONVERSIONS INCLUDES A REPOSITIONED REAR SUSPENSION PANHARD ROD, THE SOLE LATERAL STABILITY LINK FOR THE AXLE. THE REPOSITIONED CHASSIS MOUNTING BRACKET FOR THE PANHARD ROD SEPARATED FROM THE VAN IN A STRAIGHT-ROAD SINGLE VEHICLE HIGHWAY ROLLOVER CRASH. EVIDENCE CURRENTLY SUPPORTS THAT THIS BRACKET MOUNTING (WELDED TO THE CONVERSION'S SHEET METAL) MAY HAVE PARTIALLY FAILED PRIOR TO THE ROLLOVER CRASH. THE LOSS OF FUNCTION OF A PANHARD ROD REDUCES VEHICLE CONTROLLABILITY. THIS COMPLAINT SUBMITTED BY A THIRD PARTY NOT INVOLVED WITH THE INCIDENT.”
NHTSA complaint #11389040, 2020 · crash · 2 injury(ies)

“I WAS AT A STOP SIGN ON THE CORNER OF FERRY AND EIGHTH IN NILES, MI GETTING READY TO TURN NORTHBOUND; A TRUCK WAS GOING SOUTHBOUND AND IT WAS BLIZZARD AND ICY CONDITIONS OUT, HE WAS GOING TO FAST AND WHEN I TURNED RIGHT, HE HIT ME ON THE DRIVERS SIDE SPUN MY VEHICLE AROUND TWICE AND ENDED UP HITTING BOTH SIDES OF THE VEHICLE IN THE FRONT OF THE VAN TAKING THE WHOLE FRONT END OFF. NEITHER AIR BAGS WENT OFF AND MY GRANDDAUGHTER WAS ALSO IN THE FRONT PASSENGER SEAT. HE WAS GOING FAST ENOUGH THAT I ENDED UP NORTHBOUND KITTY CORNER ACROSS THE ROAD AND HE ENDED UP IN A TELEPHONE POLE. BOTH OF HIS…”
NHTSA complaint #10576957, 2013 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V264000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/01/16*LJ UPDATED 11/28/2017*CN”
NHTSA complaint #10734590, 2013

Latches/Locks/Linkages 4

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED EITHER MANUALLY OR BY USING THE FOB. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR SEIZED IN THE LOCK POSITION AND WAS UNABLE TO BE UNLOCKED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.”
NHTSA complaint #11190176, 2018

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER DOOR LOCK ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,600.”
NHTSA complaint #10853300, 2016

“2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DOOR LOCK ACTUATOR FAILED ON THE PASSENGER SIDE SLIDING DOOR. *SMD THE CONSUMER STATED THE DOOR ACTUATOR FAILURE, CAUSED THE BATTERY TO DRAIN AND WAS DAMAGED TO THE POINT, WHERE IT HAD TO BE REPLACED. *JB”
NHTSA complaint #10763639, 2015

Seat Belts 4 3 crash 3 injury

“The contact owned a 2013 Dodge Grand Caravan. The contact stated while driving at 25-35 MPH with someone in the front passenger seat a semi-truck crashed into the rear of the vehicle. The vehicle spun seven times and continuously hit the concrete barriers on each side of the highway. The contact stated that the body of the vehicle shifted 5 inches away from the frame. The air bags were deployed but were deflated. The contact became unconscious temporarily and upon regaining consciousness, he noticed that he was laying flat in the front driver's seat as the seat had fractured into two. The con…”
NHTSA complaint #11500170, 2022 · crash · 2 injury(ies)

“THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER…”
NHTSA complaint #10560146, 2014 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO HIS REAR, CAUSING HIM TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE AIR BAGS ALSO FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.”
NHTSA complaint #10547219, 2013 · crash

Electronic Stability Control (Esc) 3

“VEHICLE SEIZED UP AND STALLED DURING DRIVING. PREVIOUS CRANKS BUT WON'T START 1 YEAR MANY TIMES. DID A RELAY BYPASS WIRE TO START VEHICLE. TRANSMISSION PROBLEMS AND NOT ACCELERATION.”
NHTSA complaint #11318878, 2020

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN SE VEHICLE STALLED THE VEHICLE DID NOT START AGAIN TIPM RELAY (ACCORDING TO CONTACT, NOT DIAGNOSED BYT DEALER) THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT DIAGNOSED AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.”
NHTSA complaint #11256933, 2019

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 72 MPH, THERE WAS A WARNING CHIME AND THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 40 MPH WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AS THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 02/12/16*LJ…”
NHTSA complaint #10811386, 2015

Engine And Engine Cooling 2

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jolted and hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Upon further inspection, the contact became aware of excessive white smoke coming from the exhaust pipe. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the transmission and catalytic converter needed to be replaced. The transmission was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired.…”
NHTSA complaint #11710637, 2024

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.”
NHTSA complaint #10822699, 2015

Fuel System 2

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to start-up after multiple attempts. The contact had the battery replaced; however, the failure continued. The contact then took the vehicle to an independent mechanic where the alternator and fuel pump were replaced. The contact was then alerted by her grandchildren that an abnormal fuel odor was coming from the back seat of vehicle. The vehicle was taken to another independent mechanic who referred her to a dealer for assistance. An appointment was made for the vehicle. The vehicle was not yet repaired. T…”
NHTSA complaint #11484006, 2022

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER APPROXIMATELY 15 MINUTES, AND OPERATED AS INTENDED. THE CONTACT HOWEVER DECIDED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. ANTWERPEN DODGE RAM (5717 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) WAS CONT…”
NHTSA complaint #11360221, 2020

Tires 2

“The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.”
NHTSA complaint #11594765, 2024

“2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN”
NHTSA complaint #10747372, 2015

Wheels 2

“I DO NOT HAVE A TAKATA BUT MY VEHICLE HAS THE TAKATA RECALL ISSUE PLUS I ONLY HAD MY VEHICLE FOR ALMOST 2YRS BUT I HAVE 5 KIDS AND IT WORRIES ME TO DRIVE WITH THAT LIGHT ON AND SOME WEIRD NOISE THAT JUST STARTED IN MY DRIVER BACK TIRE BUT THIS AIRBAG LIGHT THATS ON WORRIES ME IM SCARED TO DRIVE AND MY KIDS HAVE TO GET BACK AND FOURTH TO SCHOOL, WHAT AM I SUPPOSE TO DO. OH MY CAR HAS NOT BEEN IN ANY ACCIDENT”
NHTSA complaint #11033531, 2017

“2013 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. THE CONSUMER STATED HE AND HIS WIFE WERE SOLD A DEFECTIVE VEHICLE. THEY WERE NOT INFORMED OF THE EXTENT OF THE PROBLEM, INCLUDING THE TRIES BEING IN VERY POOR CONDITION, THAT REQUIRED REPLACEMENT HALF WAY THROUGH THEIR EXPECTED LIFE. BECAUSE OF THE POOR TIRE CONDITIONS, COUPLED WITH DEFECTIVE LUG NUTS, WHICH COULD HAVE CAUSED AN ACCIDENT. *JB *CN”
NHTSA complaint #10747372, 2015

Equipment 1

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE RADIO OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.”
NHTSA complaint #10722878, 2014

Forward Collision Avoidance 1

“WELL I WAS DRIVING THE AIRBAG LIGHT CAME ON AND KEEPS GIVING ME A WARNING SIGNAL. CRUISE CONTROL WON'T WORK”
NHTSA complaint #11375125, 2020

Visibility/Wiper 1

“TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPERS FAILED TO PULL ENOUGH AM BREACH FROM THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,362.”
NHTSA complaint #10790226, 2015