2012 Toyota Venza Problems & Owner Complaints

Air Bags 9 4 crash 6 injury

“The contact owned a 2012 TOYOTA VENZA. The contact stated while her husband was driving at 15 MPH, the vehicle traveling in front of them came to an abrupt stop. In an effort to avoid the vehicle, the contact's husband jumped a curb and hit a light post. The front driver and passenger airbags deployed upon impact; however, the side curtain airbags failed to deploy. The authorities arrived at the scene and a police report was filed. Both the contact and her husband were transported to the hospital by ambulance. The contact's husband was treated for soreness and bruising to his chest and back.…”
NHTSA complaint #11421009, 2021 · crash · 2 injury(ies)

“MY CAR WAS HIT FROM THE REAR AT A HIGH RATE OF SPEED, PUSHING CAR INTO CONCRETE BARRIER, DID A 360 AND BOUNCED BACK TO OTHER CONCRETE BARRIER. PASSENGER AIR BAG DID NOT OPEN. DRIVERS AIR BAG OPENED BUT DID NOT INFLATE. NO OTHER AIR BAGS OPENED. *TR”
NHTSA complaint #10547409, 2013 · crash · 2 injury(ies)

“AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK”
NHTSA complaint #11072513, 2018 · crash · 1 injury(ies)

Unknown Or Other 6 1 crash

“On Dec. 17, 2023, shortly after 12:00 p.m.,I was driving my Toyota Venza on the highway under normal when the STEERING KNUCKLE suddenly fractured. This unexpected failure caused the vehicle to lose steering control, leading to a serious traffic accident. I inspected that part and found that the STEERIN KNUCKLE had broken abnormally, as the break showed no signs of any impact.”
NHTSA complaint #11684157, 2023 · crash

“SUN VISORS, (DRIVER AND PASSENGER SIDES) HAVE BROKEN AND WILL NOT HOLD THE VISORS IN PLACE.THEY BOTH FALL AT RANDOM CAUSING DISTRACTIONS. THE VISORS HAVE NOT BEEN ABUSED IN ANY WAY AND SEEMS TO BE A COMMON PROBLEM FOR THE OWNERS OF THESE VEHICLES.”
NHTSA complaint #11413886, 2020

“THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. IT KEEPS FALLING DOWN MAKING IT HARD TO SEE.”
NHTSA complaint #11339456, 2020

Visibility/Wiper 6

“SUN VISORS, (DRIVER AND PASSENGER SIDES) HAVE BROKEN AND WILL NOT HOLD THE VISORS IN PLACE.THEY BOTH FALL AT RANDOM CAUSING DISTRACTIONS. THE VISORS HAVE NOT BEEN ABUSED IN ANY WAY AND SEEMS TO BE A COMMON PROBLEM FOR THE OWNERS OF THESE VEHICLES.”
NHTSA complaint #11413886, 2020

“THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. IT KEEPS FALLING DOWN MAKING IT HARD TO SEE.”
NHTSA complaint #11339456, 2020

“VISOR FLIP DOWN SPONTANEOUSLY AND HINGE BREAKS AFTER SOME TIME EVEN AFTER DEALER REPLACED WITHIN WARRANTY NOW THEY WONT REPLACE. VISOR WILL HANG DOWN AND BLOCK VIEW OF ROAD. THIS OCCURS WHILE IN MOTION OR STATIONARY. THIS CAUSES A BLOCKED VIEW AND IS UNSAFE AS IT DOES NOT ALLOW FOR VISIBILITY.”
NHTSA complaint #11322587, 2020

Structure 5 1 crash 1 injury

“AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK”
NHTSA complaint #11072513, 2018 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD ACCUMULATE ON THE DRIVER'S SIDE FLOOR INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 104,272.”
NHTSA complaint #11030419, 2017

“TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. WHILE THE VEHICLE WAS PARKED, THE HATCHBACK FAILED TO CLOSE WHEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE HATCHBACK NEEDED TO BE MANUALLY CLOSED. INITIALLY, THERE WAS AN ISSUE WITH THE HATCHBACK FAILING TO OPEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING AND A GRINDING SOUND COULD BE HEARD COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.”
NHTSA complaint #10970356, 2016

Engine 1

“BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP. WHEN IN MOTION VEHICLE WILL MAKE RATTLING NOISE.”
NHTSA complaint #11296692, 2020

Fuel/Propulsion System 1

“MFR CASE #'S 1805171831 & 181490595. CAR IN YOUR SHOP 5/23/2018 THRU 5/30/2018. IF YOU ACCELERATE QUICKLY TAKING THE ENGINE PAST 3000 RPM'S YOU START TO GET A STRONG ROTTEN EGG TYPE SMELL IN THE CAR. WE DROPPED THE CAR OFF THE COMPLAINT WASN'T WRITTEN RIGHT FORCING THEM TO CALL US TO EXPLAIN. WHICH I DID AND GAVE EXAMPLES TO DRIVE IT SO IT COULD BE DUPLICATED. A FEW HOURS LATER JOE CALLS WITH THEY COULD ONLY GET BRAKE SMELL FROM THE CAR BECAUSE IT HAS AFTERMARKET BRAKES ON IT. LIKE I DID SOMETHING WRONG WHEN I SPENT $900 INSTEAD OF $2000.00 FOR TOYOTA. THEN I WAS ASKED WHAT KIND OF FUEL DO I U…”
NHTSA complaint #11099139, 2018

Power Train 1

“THIS TOYOTA VENZA ROLLS BACK ON A HILL OR SLIGHT INCLINE WHEN THE CAR IS IN DRIVE. DRIVER NEEDS TO KEEP THEIR FOOT ON THE BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK INTO A CAR BEHIND THEM. THIS DEFECT WAS REPORTED TO TOYOTA AND TO DATE THERE HAS BEEN NO RECALL.”
NHTSA complaint #10726545, 2014

Seat Belts 1 1 crash 1 injury

“AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK”
NHTSA complaint #11072513, 2018 · crash · 1 injury(ies)

Service Brakes 1 1 crash

“SUDDEN ACCELERATION WHILE MOVING FORWARD SLOWLY TO PARK IN DRIVEWAY BEHIND MY LEAF. DURING ACCELERATION I COULD NOT BRAKE AND CRASHED INTO MY LEAF WHICH WENT FORWARD INTO THE BEAM IN MY GARAGE AND STOPPED BOTH THE CARS.”
NHTSA complaint #10884689, 2016 · crash

Steering 1 1 crash

“On Dec. 17, 2023, shortly after 12:00 p.m.,I was driving my Toyota Venza on the highway under normal when the STEERING KNUCKLE suddenly fractured. This unexpected failure caused the vehicle to lose steering control, leading to a serious traffic accident. I inspected that part and found that the STEERIN KNUCKLE had broken abnormally, as the break showed no signs of any impact.”
NHTSA complaint #11684157, 2023 · crash

Vehicle Speed Control 1 1 crash

“SUDDEN ACCELERATION WHILE MOVING FORWARD SLOWLY TO PARK IN DRIVEWAY BEHIND MY LEAF. DURING ACCELERATION I COULD NOT BRAKE AND CRASHED INTO MY LEAF WHICH WENT FORWARD INTO THE BEAM IN MY GARAGE AND STOPPED BOTH THE CARS.”
NHTSA complaint #10884689, 2016 · crash

Visibility 1

“I PURCHASED THE 2012 VENZA IN JUNE OF 2012 WITH HIGH HOPES. THE OPTIONS AND LOOK WERE PHENOMENAL. HOWEVER, THERE IS DEFINITELY A SAFETY ISSUE WITH THIS VEHICLE. IN OCT. OF 2012 THE REAR PASSENGER WINDOW BURST WHILE DRIVING DOWN A HIGHWAY. TODAY, 05/13/13, I STARTED THE CAR AND PUT IT IN REVERSE AND THE REAR WINDOW SHATTERED. MY CONCERN NOW - I HAVE A SUNROOF AND PANORAMIC WINDOW WHICH I AM CONCERNED WILL HAVE THE SAME ISSUES. TOYOTA NEEDS TO UP THEIR EXPECTATIONS - JUST BECAUSE THEY PURCHASED GM DOESN'T MEAN THEY CAN LOWER THE STANDARDS. *TR”
NHTSA complaint #10511626, 2013