2012 Toyota Prius Problems & Owner Complaints

Service Brakes 341 25 crash 9 injury 2 death

“NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELE…”
NHTSA complaint #11039192, 2015 · crash · 2 death(s)

“I WAS COMING UP THE FREEWAY OFF RAMP AND MY CAR JUST TURNED OFF I HAD NO BRAKING I HIT SIX OTHER CARS ROLLED OVER AND WAS SEVERLY IMJURED IN THE HOSPITAL FORR THREE DAYS”
NHTSA complaint #11180711, 2019 · crash · 5 injury(ies)

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL APPLIED. THE CONTACT APPLIED EXTREME FORCE AND THE VEHICLE CONTINUED TO UNINTENDEDLY ACCELERATE AT A HIGH RATE OF SPEED. THE VEHICLE TURNED RIGHT AND CRASHED INTO A TRASH DUMPSTER. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER'S COLLISION CENTER WHO REPAIRED THE BODY DAMAGES AND WAS TO SEND A THIRD PARTY TO INVESTIGATE THE CAUSE OF TH…”
NHTSA complaint #10779130, 2015 · crash · 2 injury(ies)

Electrical System 89 1 crash 3 fire 2 injury

“ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN "CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT. I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD…”
NHTSA complaint #11076081, 2017 · fire · 1 injury(ies)

“TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE ENGINE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED AND A BEEPING NOISE WAS PRESENT. THE CONTACT'S VEHICLE COASTED TO A STOP AND WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED…”
NHTSA complaint #10838647, 2015 · crash · 1 injury(ies)

“The engine caught fire while sitting in my garage. I had driven it for a few hours doing deliveries for a store and parked it in my garage around 2:30pm. About 1.5 hours later, my wife was coming home and opened the garage door and saw smoke above the hood of my car and then a few seconds later it burst into flames. I believe that it was smouldering for a while and the gust of wind when the big garage door opened gave it the extra push to ignite. The car was bought used and had a front end accident prior to my purchasing it so the electrical system could have melted and started the fire bu…”
NHTSA complaint #11503239, 2020 · fire

Engine 71 1 crash 1 fire

“The engine caught fire while sitting in my garage. I had driven it for a few hours doing deliveries for a store and parked it in my garage around 2:30pm. About 1.5 hours later, my wife was coming home and opened the garage door and saw smoke above the hood of my car and then a few seconds later it burst into flames. I believe that it was smouldering for a while and the gust of wind when the big garage door opened gave it the extra push to ignite. The car was bought used and had a front end accident prior to my purchasing it so the electrical system could have melted and started the fire bu…”
NHTSA complaint #11503239, 2020 · fire

“I am having issues with my Toyota I was never contacted NHTSA CAMPAIGN ID: 18V684000. My car has failed numerous times.”
NHTSA complaint #11500728, 2022 · crash

“Unknown. There were a multitude of codes that appeared on the diagnostics causing problems with engine. The temperature, brake, tire sensor lights are all on. The cruise control is not working. White smoke emitting from tail pipe and engine. Main engine coolant leaking. Car overheating rapidly.”
NHTSA complaint #11748670, 2026

Unknown Or Other 54 6 crash 4 injury 2 death

“NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELE…”
NHTSA complaint #11039192, 2015 · crash · 2 death(s)

“I SWITCHED INTO NEUTRAL AND PUSHED THE PARK BUTTON TO PARK. I LEANED FORWARD TO GRAB MY WALLET AND FELT THE CAR ACCELERATING OVER THE PARKING CURB. I IMMEDIATELY SLAMMED THE BRAKES AND THE CAR ACCELERATED INTO A BUILDING. I AM FORTUNATE TO BE ALIVE BECAUSE IF THE AIRBAG WOULD HAVE ACTIVATED, I WOULD HAVE BROKE MY NECK.”
NHTSA complaint #11301244, 2020 · crash · 1 injury(ies)

“OWNER/DRIVER FOUND BLACKED OUT BEHIND WHEEL IN 55 MPH HIGHWAY IN OPPOSING TRAFFIC DITCH. DRIVER AMBULANCED TO HOSPITAL ER. DMV REQUIRES MEDICAL EVALUATION FOR CONTINUED DRIVING PRIVILEGES. DRIVER SUSPECTED CARBON MONOXIDE POISONING. SUBSEQUENTLY, DRIVER PLACES RESIDENTIAL CARBON MONOXIDE DETECTOR INSIDE PRIUS WHICH ALARMED WHILE PARKED AND TURNED OFF AT RESIDENCE DRIVEWAY. TOYOTA CUSTOMER EXPERIENCE CENTER ISSUED CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”
NHTSA complaint #11287887, 2019 · crash · 1 injury(ies)

Air Bags 42 32 crash 1 fire 26 injury

“CAR WAS INVOLVED IN A 18+ CAR ACCIDENT. TRAVELING AT APPROX 55MPH ALL TRAFFIC CAME TO A SUDDEN STOP. THE CAR DID STOP BEFORE IMPACT. DRIVER PRESSED HIMSELF TO THE SEAT WHILE SLAMMING ON BREAKS. A CAR SLAMMED INTO THE BACK OF THE PRIUS WHICH SHOT THE PRIUS FORWARD, WEDGING IT BETWEEN THE 2 VEHICLES IN FRONT OF IT. UPON IMPACT WITH THE CARS IT WAS SLAMMED INTO THE DRIVER'S SEATBELT DID NOT LOCK. DRIVER FLEW FORWARD BREAKING BONES IN HIS FACE AND OBTAINED INJURIES TO A KNEE FROM IMPACTING THE CONSOLE, AND WHIPLASH. A CHILD PASSENGER IN THE BACK SEAT OBTAINED A KNOT ON HEAD AND WHIPLASH. AIR BAGS…”
NHTSA complaint #10818023, 2016 · crash · fire · 2 injury(ies)

“I WAS STOPPED AT A GREEN LIGHT WAITING FOR THE CAR IN FRONT ME; WHEN THEY TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME HEAD ON; ON THE FRONT RIGHT SIDE. THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK?”
NHTSA complaint #10949608, 2017 · crash · 2 injury(ies)

“THE BRAKES WERE APPLIED GENTLY AS THE CAR WAS APPROACHING A STOPPED CAR. THE PRIUS C THEN ACCELERATED, AT WHICH TIME THE BRAKES WERE FIRMLY APPLIED, THE ABS SYSTEM ENGAGED, BUT NOT IN ENOUGH TIME FOR THE VEHICLE TO STOP. THE PRIUS REAR ENDED THE VEHICLE IN FRONT, ALL AIRBAGS WERE DEPLOYED CAUSING INJURY TO THE DRIVER, AND THE FRONT END OF THE PRIUS WAS DESTROYED. IT CANNOT BE FIXED AND WILL NEED TO BE SCRAPPED. *TR”
NHTSA complaint #10513805, 2013 · crash · 2 injury(ies)

Exterior Lighting 42 1 crash

“MY 2012 PRIUS WAS HIT IN BACK ON PASSENGER SIDE AT APPROXIMATELY 80-85 MILES/HOUR WHILE MY SPEED WAS 62 M/H. WITH IMPACT FROM HIT IN THE BACK, MY CAR WENT FLYING HEAD ON INTO THE MEDIAN WALL (THOSE TEMPORARY CEMENT WALLS USED DURING RECONSTRUCTION). TWO THINGS HAPPENED WERE: 1. AFTER THE FIRST IMPACT MY PRIUS HAD TOTAL POWER LOSS, NOT EVEN EMERGENCY FLASHER LIGHT WOULD TURN ON; 2. NON OF AIRBAGS DEPLOYED. I AM WONDERING IF ALL THIS IS NORMAL FOR THIS CAR OR THERE IS SOME SORT OF MALFUNCTION OR MANUFACTURING DEFECT? *TR”
NHTSA complaint #10552662, 2013 · crash

“Headlamp Lens Issue Vehicle Manufacturers Must Correct ISSUE 1. The increase in pedestrian-vehicular accidents and fatalities is, at times, related to the driver not seeing the person in time to stop. Not seeing a person in time may be related to poor street lighting or a decrease in front visibility caused by fogged headlamp lenses. Current nighttime traffic has a variety of vehicles operating with varying front light visibility. 2. For certain vehicles, the lens alone is replaceable. With other vehicle models, the entire front lamp must be replaced. The exorbitant cost of replacing the front…”
NHTSA complaint #11499725, 2023

“Purchased 2012 Prius used. Replaced low beams and high beam headlights shortly after. Passenger side low beam is no longer working (bulb was replaced 3 months ago). Upon googling causes saw 2010-2011 Prius had a recall for recurrent headlight issues, the wiring harness was replaced in them. It seem the 2012 is having the same issue in the 8 pages of complaints on exterior lightning that I saw. Toyota should extend the fix to include 2012 Prius.”
NHTSA complaint #11496959, 2022

Visibility/Wiper 32 1 injury

“The glass sunroof spontaneously exploded or imploded. There was a loud popping sound and I looked up at the sunroof, and it was shattered. glass started falling on me as I was driving on the highway. There have been many reported cases of this happening found online. https://topclassactions.com/lawsuit-settlements/lawsuit-news/toyota-owners-should-be-aware-of-reported-exploding-sunroof-risk/ It has not been inspected yet. no warning messages.”
NHTSA complaint #11526364, 2023 · 1 injury(ies)

“There is no incident occurring to me .but I change some parts like head light.& whisper .engine .”
NHTSA complaint #11543027, 2023

“The front windshield wiper no longer performs on high but does perform on the lower settings. We experienced very heavy rain yesterday for the first time in a while and needed the high setting to adequately visualize the road and vehicles. It once switched to high the wipers were inoperable and had to be reduced in speed to even function. This is a significant safety concern as it drastically compromises your visibility in heavy rain conditions, such as those we experienced. Yes it is available for inspection upon request.”
NHTSA complaint #11462921, 2022

Power Train 31 5 crash 2 injury

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE INDEPENDENTLY. AS A RESULT, THE VEHICLE ROLLED OVER THE CONTACT'S LEG AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN LEG, A FRACTURED KNEE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.”
NHTSA complaint #10672051, 2013 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT STARTED TO ROLL AWAY IN REVERSE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ROLLED ALL THE WAY INTO THE STREET KNOCKING HER DOWN TO THE GROUND AND INTO A MAIL BOX. THE CONTACT SUSTAINED A LACERATION TO HER LEFT LEG WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,900. *TR”
NHTSA complaint #10598170, 2014 · 1 injury(ies)

“I PULLED INTO MY DRIVEWAY AND PRESSED THE STOP BUTTON TO PUT THE CAR IN PARK AND SHUT OFF THE ENGINE. I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I WALKED TO THE MAILBOX TO GET THE MAIL AND HEARD A CRASH AS THE CAR DROVE OFF AND HIT A TREE AND LANDSCAPE WALL.”
NHTSA complaint #11165007, 2018 · crash

Vehicle Speed Control 31 15 crash 9 injury

“I WAS COMING UP THE FREEWAY OFF RAMP AND MY CAR JUST TURNED OFF I HAD NO BRAKING I HIT SIX OTHER CARS ROLLED OVER AND WAS SEVERLY IMJURED IN THE HOSPITAL FORR THREE DAYS”
NHTSA complaint #11180711, 2019 · crash · 5 injury(ies)

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL APPLIED. THE CONTACT APPLIED EXTREME FORCE AND THE VEHICLE CONTINUED TO UNINTENDEDLY ACCELERATE AT A HIGH RATE OF SPEED. THE VEHICLE TURNED RIGHT AND CRASHED INTO A TRASH DUMPSTER. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER'S COLLISION CENTER WHO REPAIRED THE BODY DAMAGES AND WAS TO SEND A THIRD PARTY TO INVESTIGATE THE CAUSE OF TH…”
NHTSA complaint #10779130, 2015 · crash · 2 injury(ies)

“On February 27 2024 I had spend 2300 dollars on car repairs see enclosed then on April 11 2024 while backing out of my driveway, I experienced a sudden acceleration of my vehicle which led to body damage to my car yet Toyota after inspection says that now the car system works perfectly. Prior to this incident I experienced warning light and windshield wiper malfunction .”
NHTSA complaint #11586049, 2024 · crash · 1 injury(ies)

Structure 28 12 crash 12 injury

“I WAS COMING UP THE FREEWAY OFF RAMP AND MY CAR JUST TURNED OFF I HAD NO BRAKING I HIT SIX OTHER CARS ROLLED OVER AND WAS SEVERLY IMJURED IN THE HOSPITAL FORR THREE DAYS”
NHTSA complaint #11180711, 2019 · crash · 5 injury(ies)

“THE BRAKES WERE APPLIED GENTLY AS THE CAR WAS APPROACHING A STOPPED CAR. THE PRIUS C THEN ACCELERATED, AT WHICH TIME THE BRAKES WERE FIRMLY APPLIED, THE ABS SYSTEM ENGAGED, BUT NOT IN ENOUGH TIME FOR THE VEHICLE TO STOP. THE PRIUS REAR ENDED THE VEHICLE IN FRONT, ALL AIRBAGS WERE DEPLOYED CAUSING INJURY TO THE DRIVER, AND THE FRONT END OF THE PRIUS WAS DESTROYED. IT CANNOT BE FIXED AND WILL NEED TO BE SCRAPPED. *TR”
NHTSA complaint #10513805, 2013 · crash · 2 injury(ies)

“On February 27 2024 I had spend 2300 dollars on car repairs see enclosed then on April 11 2024 while backing out of my driveway, I experienced a sudden acceleration of my vehicle which led to body damage to my car yet Toyota after inspection says that now the car system works perfectly. Prior to this incident I experienced warning light and windshield wiper malfunction .”
NHTSA complaint #11586049, 2024 · crash · 1 injury(ies)

Steering 24 2 crash 1 injury 2 death

“NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELE…”
NHTSA complaint #11039192, 2015 · crash · 2 death(s)

“I HAD TO RETURN A 2012 PRIUS I RENTED FROM AVIS CORP. THE CARBON FIBER STEERING WHEELS ON THE 2012 PRIUS VEHICLES ARE DECOMPOSING IN THE FLORIDA HEAT AND SUN. THE STEERING WHEEL IS PUTTING CARBON (GLASS) FIBERS INTO PEOPLE'S HANDS. THEY MAKE OUR HANDS RED AND ITCH FROM THE CARBON GLASS FIBERS POKING OUR HANDS. YOU CAN SEE THE FIBERS SHINING IN THE SUNLIGHT AT THE RIGHT ANGLE. YOU GUYS NEED TO LOOK INTO THIS. PROBABLY NEED TO COVER WHEELS WITH LEATHER OR SOMETHING. ALSO, IT APPEARS TOYOTA DOES NOT ANSWER THEIR SUPPORT PHONES AND FIXED THEIR SUPPORT (COMPLAINT) WEB SITE NOT TO WORK. YOU CANNO…”
NHTSA complaint #10521531, 2013 · 1 injury(ies)

“I WAS DRIVING ON MY RESIDENTIAL STREET AND STEPPED ON THE BRAKE TO SLOW DOWN TO MAKE A LEFT TURN INTO MY DRIVEWAY. THE CAR FAILED TO SLOW DOWN OR STOP, AND INSTEAD WENT OVER THE CURB, VEERING TO THE RIGHT AND SIDE SWIPED THE LEFT SIDE OF MY NEIGHBOR'S CAR, NARROWLY MISSING HIS GARAGE.THE CAR THEN SIDE SWIPED A TREE ON MY LEFT (ON PROPERTY BETWEEN MY AND NEIGHBOR'S PROPERTY.) THE FRONT END OF THE CAR CRASHED INTO A TREE, SAVING ME FROM ROLLING ABOUT 900 FEET TO THE STREET BELOW. THE ENTIRE TIME OF THIS INCIDENT THE BRAKES NEVER ENGAGED (PEDAL WAS DOWN TO FLOOR) AND I FRANTICALLY TRIED TO STEER…”
NHTSA complaint #10616134, 2014 · crash

Electronic Stability Control (Esc) 18 1 crash

“ON JULY 28, 2017, I WAS DRIVING ALONG WITH MY THREE CHILDREN. I PULLED INTO A DRIVEWAY TO PARK MY VEHICLE BEHIND A PARKED VEHICLE. THERE WAS APPROXIMATELY A 2 FOOT SPAN BETWEEN THE BACK OF THE VEHICLE AND THE FRONT OF MY 2012 TOYOTA PRIUS. TO THE RIGHT OF THE PARKED VEHICLE WAS A PARKED TRUCK. BEING THAT I WAS PULLING INTO A SPACE TO PARK MY VEHICLE, I WAS TRAVELING EXTREMELY SLOWLY. I BEGAN TO PRESS ON MY BRAKE TO PARK THE VEHICLE AND INSTANTLY KNEW THERE WAS A PROBLEM. UPON DEPRESSING THE BRAKE, SEVERAL LIGHTS BEGAN TO FLASH WITHIN THE DASH TO INCLUDE BUT NOT LIMITED TO THE ABS, WARNIN…”
NHTSA complaint #11014797, 2017 · crash

“[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC”
NHTSA complaint #11341572, 2020

“TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT 1-800-331-4331 AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME CASE NUMBER 2005072419. I WAS ABLE TO CALL MY INSU…”
NHTSA complaint #11325497, 2020

Fuel/Propulsion System 16

“While driving, the vehicle experienced a sudden brake system malfunction without prior warning or gradual degradation. The vehicle was being operated under normal driving, road, and weather conditions. No recent brake service, repairs, or aftermarket modifications had been performed prior to the failure. Multiple warning lights illuminated on the dashboard, including the ABS warning light, brake warning light, and traction control warning light. Shortly after the warning lights appeared, the vehicle began emitting continuous warning beeps. Audible buzzing or pumping noises were also present f…”
NHTSA complaint #11707029, 2025

“The hybrid system was shut down while driving. The symptoms are like the description in this recall (NHTSA Campaign Number: 18V684000). However, my VIN is not on the recall list.”
NHTSA complaint #11569382, 2024

“I was driving my 2012 Prius on the highway at around 55 MPH. The Hybrid System Warning came on and the car lost all power and immediately began to coast. I was fortunate not to have been in or caused an accident but cars behind me had to swerve to avoid hitting me. I was able to coast to a middle median lane. After waiting 15-20 minutes, the car never regained power. We were finally able to push it off the road and into a parking lot. It never regained power.”
NHTSA complaint #11477997, 2022

Seat Belts 16 10 crash 1 fire 13 injury

“CAR WAS INVOLVED IN A 18+ CAR ACCIDENT. TRAVELING AT APPROX 55MPH ALL TRAFFIC CAME TO A SUDDEN STOP. THE CAR DID STOP BEFORE IMPACT. DRIVER PRESSED HIMSELF TO THE SEAT WHILE SLAMMING ON BREAKS. A CAR SLAMMED INTO THE BACK OF THE PRIUS WHICH SHOT THE PRIUS FORWARD, WEDGING IT BETWEEN THE 2 VEHICLES IN FRONT OF IT. UPON IMPACT WITH THE CARS IT WAS SLAMMED INTO THE DRIVER'S SEATBELT DID NOT LOCK. DRIVER FLEW FORWARD BREAKING BONES IN HIS FACE AND OBTAINED INJURIES TO A KNEE FROM IMPACTING THE CONSOLE, AND WHIPLASH. A CHILD PASSENGER IN THE BACK SEAT OBTAINED A KNOT ON HEAD AND WHIPLASH. AIR BAGS…”
NHTSA complaint #10818023, 2016 · crash · fire · 2 injury(ies)

“I WAS STOPPED AT A GREEN LIGHT WAITING FOR THE CAR IN FRONT ME; WHEN THEY TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME HEAD ON; ON THE FRONT RIGHT SIDE. THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK?”
NHTSA complaint #10949608, 2017 · crash · 2 injury(ies)

“MY WIFE WAS INVOLVED IN A TWO CAR CRASH WHEN A CAR COMING IN THE OPPOSITE DIRECTION MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF HER. IT HAPPENED SO QUICK THAT SHE NEVER HAD TIME TO HIT HER BRAKES. SHE WAS TRAVELING BETWEEN 30 AND 35 MPH IN A 35 MPH ZONE ON A TWO LANE ROAD. I WOULD THINK THAT AT THAT SPEED IF ALL HER SAFETY EQUIPMENT WORKED SHE WOULD NOT SUFFER ANY INJURIES. HER SEAT BELT FAILED CAUSING THE SEAT LATCH TO FAIL AND SHE ENDED UP JAMMED INTO THE BOTTOM AND UNDER SIDE OF THE DASHBOARD. SHE SUFFERED A BLOW TO HER CHEST AND INJURIES TO HER KNEES, LOWER LEGS AND FOOT. SHE HAD SURGER…”
NHTSA complaint #10778889, 2015 · crash · 2 injury(ies)

Seats 11 2 crash 6 injury

“MY WIFE WAS INVOLVED IN A TWO CAR CRASH WHEN A CAR COMING IN THE OPPOSITE DIRECTION MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF HER. IT HAPPENED SO QUICK THAT SHE NEVER HAD TIME TO HIT HER BRAKES. SHE WAS TRAVELING BETWEEN 30 AND 35 MPH IN A 35 MPH ZONE ON A TWO LANE ROAD. I WOULD THINK THAT AT THAT SPEED IF ALL HER SAFETY EQUIPMENT WORKED SHE WOULD NOT SUFFER ANY INJURIES. HER SEAT BELT FAILED CAUSING THE SEAT LATCH TO FAIL AND SHE ENDED UP JAMMED INTO THE BOTTOM AND UNDER SIDE OF THE DASHBOARD. SHE SUFFERED A BLOW TO HER CHEST AND INJURIES TO HER KNEES, LOWER LEGS AND FOOT. SHE HAD SURGER…”
NHTSA complaint #10778889, 2015 · crash · 2 injury(ies)

“Broken bones in face. Nose split in two parts Eye socket broken along with cornea messed up. Broken ribs. Bleeding spleen. Broken neck.”
NHTSA complaint #11567579, 2024 · crash · 1 injury(ies)

“A LITTLE OVER A YEAR AGO MY WIFE PURCHASED A USED 2012 TOYOTA PRIUS C AND LIKE ALL CARS I'M HEARING AFTER 2011 IT'S GOT YOUR CRAPPY HEADREST DESIGN TO SUPPOSEDLY AID IN SAFETY OF WHIPLASH, BUT MY WIFE HAS MINOR SCOLIOSIS AND WE HAVE TO TURN THE HEADREST AROUND BACKWARDS SO IT DOESN'T HURT HER. THAT'S WHAT EVERYONE IS DOING, SO YOU DIDN'T FIX ANYTHING, YOU MADE IT WORSE. THESE ARE NOT A GOOD DESIGN!? WHY DIDN'T YOU JUST MAKE ACTIVE HEADRESTS MANDATORY IN CARS INSTEAD OF PUSHING THEM PERMANENTLY FORWARD? YOU CAN'T TAKE ANY CARS WITH THESE HEADREST ON A LONG DRIVE BECAUSE YOU HAVE TO STOP AND GET…”
NHTSA complaint #11111402, 2018 · 1 injury(ies)

Forward Collision Avoidance 9

“Brake getting stuck on the floor would have to press on brake really hard just to get a response, this will happen out of the blue! Driving in highway or just driving off the driveway. I almost hit a car in front of me due to lack of brake, i had to swerve to the side! First appear 1 day after buying the car..This issue needs to be worked on right away.”
NHTSA complaint #11676307, 2025

“On 10-17-24 these warning lights came on: 1. Pre-collision System 2. Hybrid System 3. Airbag 4. Safety Connect red light And Intermittently: 1. Slip Indicator 2. Brake System Cruise control would not set, and displayed "E3". ------- Component failed: Dealer determined that the driver's side door harness had been chewed by a rat that had entered the under dash area "somehow". They said it couldn't be repaired but must be replaced. My insurance deductible was $500 and they paid the balance of the $1,387.06 bill. (I have retained the harness, which could have been repaired by splicing the two wi…”
NHTSA complaint #11660257, 2025

“Anti lock brake malfunction. Code c1391 leak in brake accumulator. This seems to be a common code for brake issues with Prius. The cost to repair is significant, more than the value of the car. This is a certain safety issue that needs to be addressed. This is clearly a Hazzard and will cost lives to those who cannot afford the cost of repair.”
NHTSA complaint #11636405, 2025

Hybrid Propulsion System 9 1 crash 1 injury

“TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE ENGINE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED AND A BEEPING NOISE WAS PRESENT. THE CONTACT'S VEHICLE COASTED TO A STOP AND WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED…”
NHTSA complaint #10838647, 2015 · crash · 1 injury(ies)

“The contact owns a 2012 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine and the hybrid warning lights were illuminated, and the vehicle decelerated. The contact received notification of NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available for the recall repair. The contact was informed that the parts might be available with…”
NHTSA complaint #11680736, 2025

“******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR ******* DELETE VOQ *******”
NHTSA complaint #11541201, 2023

Suspension 9 1 crash

“TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY. *TR”
NHTSA complaint #10642014, 2014 · crash

“The contact owns a 2012 Toyota Prius. The contact stated that while reversing, the driver's side rear wheel flipped over. The vehicle was towed to the dealer, where it was diagnosed with a corroded I-Beam assembly on the rear wheel. The contact was informed that the driver's side rear hub and the BRG assembly, rear suspension, and bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 196,347.”
NHTSA complaint #11704752, 2025

“2012 Prius in very good condition with 180k miles- only 12 years old. Driving on back roads (thankfully) and the drivers side rear wheel compelely fell off while driving. I was doing about 30 MPH and felt like there was a flat tire so I was in the process of pulling over when the whole rear assembly snapped. The wheel hit the rear quarter of the car and bounced about 100 feet down the road. I could have been on the highway and this could have been fatal I believe. Very, Very scary. As can be seen in attached photos the issue was rust from the inside. This is very concerning since there was n…”
NHTSA complaint #11634157, 2024

Wheels 7 3 crash 1 injury

“I WAS COMPLETING PARKING THE CAR IN A HEAD-IN PARKING SPACE IN A PARKING LOT. WITH MY FOOT ON THE BRAKE, THE CAR EXPERIENCED UNINTENDED SUDDEN ACCELERATION. THE CAR JUMPED A CONCRETE SIDEWALK, CROSSED THE 6-8 FOOT WIDE SIDEWALK, AND CRASHED INTO A METAL SECURITY FENCE. *JS”
NHTSA complaint #10579530, 2013 · crash · 1 injury(ies)

“My 2012 Toyota Prius V went out and had no control crashing into the curb on the passenger side. Scraping the side of my car. My ABS break system went out on my car going 40 miles per hour at 5:30 on a major street in Los Angeles called Wilshire Blvd. I almost died if I had not crashed into the curb I would have been hurt and hurt others Toyota issues a wait and see “courtesy program of a certain window to fix the break booster system and I ran out 1 month ago. My car is at Toyota Culver City and they are refusing to fix the break system due to the time limit. I was not notified of break syst…”
NHTSA complaint #11485927, 2022 · crash

“TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY. *TR”
NHTSA complaint #10642014, 2014 · crash

Fuel System 4

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER HE MADE A U-TURN, THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,400. *TR”
NHTSA complaint #10507100, 2013

“FUEL INDICATOR ON THE DASH SHOWED 3 BARS FOR REMAINING FUEL. VEHICLE RAN OUT OF FUEL DESPITE SHOWING 3 BARS. OFTENTIMES AFTER TANK IS FILLED IT ONLY ILLUMINATES TO 1 OR 2 UNDER THE TOP BAR INSTEAD OF SHOWING A FULL TANK. THERE IS OBVIOUSLY A PROBLEM THAT THE CAR IS NOT ACCURATELY REPORTING THE FUEL LEVEL. *TR”
NHTSA complaint #10478898, 2012

“HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR”
NHTSA complaint #10472441, 2012

Equipment Adaptive/Mobility 3

“I OWN A 2012 PRIUS WITH THE TECHNOLOGY PACKAGE, INCLUDING RADAR ADAPTIVE CRUISE CONTROL. I BELIEVE THESE SAME RADAR SENSORS ARE ALSO USED TO DETECT IMMINENT COLLISIONS IN FRONT OF THE VEHICLE, EVEN WHEN CRUISE CONTROL MODE IS NOT ENGAGED. ABOUT A MONTH AGO, WHILE DRIVING NORTH ON INTERSTATE 5 IN DOWNTOWN SEATTLE AT APPROXIMATELY 60 MILES PER HOUR, AND WITHOUT CRUISE CONTROL ENGAGED, MY PRIUS WENT INTO "IMMINENT COLLISION MODE" DESPITE THE FACT THAT THERE WAS NOTHING IN FRONT OF ME -- NO VEHICLES, NO DEBRIS, NO OBSTRUCTIONS. BEFORE SLAMMING ON THE BRAKES, MY SEAT BELT WAS "TIGHTENED" AND TH…”
NHTSA complaint #10682017, 2015

“UPON STARTING THE ENGINE AND ENGAGING THE AIR CONDITIONING OF MY 2012 TOYOTA PRIUS WITH 10,000 MILES, A STRONG FOUL SMELLING AIR COMES FROM THE A/C VENTS. AT THE 10,000 MILE SERVICING, THE TOYOTA SERVICE MANAGER STATED THIS SMELL IS TYPICAL TO SOME TOYOTAS. A TOYOTA TECHNICAL ASSISTANCE WAS PERFORMED. THE REPORT STATED "NO REPAIRS NEEDED AT THIS TIME VEHICLE IS OPERATING AS PER DESIGNED. I KNOW OF NO VEHICLE DESIGN THAT WOULD STREAM FOUL AIR FROM THE A/C VENTS OF A NEW CAR. MY SAFETY CONCERN IS WITH THE CONTAMINANTS CREATING THE FOUL SMELL AND HOW LONG CAN A HUMAN CONTINUE TO BREATHE…”
NHTSA complaint #10543441, 2013

“WHEN GOING FROM PARK TO DRIVE FORWARD, THE CAR SLIPS INTO REVERSE!!! I'VE TAKEN IT TO TOYOTA MULTIPLE TIMES AND THEY SAY THEY FIND NOTHING WRONG! I HAVE TO BE VERY CAREFUL TO BE SURE THE CAR IS ACTUALLY IN DRIVE BEFORE MOVING IT OR I COULD BACK INTO SOMETHING OR SOMEONE BY MISTAKE. *TR”
NHTSA complaint #10649597, 2012

Visibility 3

“2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW EXPLODED. *SMD WHILE DRIVING 35-40 MPH ON A PAVED ROAD, THE CONSUMER HEARD A LOUD POP. HE THOUGHT IT WAS A TIRE BLOW OUT, BUT HE SOON REALIZED, THE REAR WINDOW HAD CRACKED, FOR NO APPARENT REASON. *JB”
NHTSA complaint #10564085, 2013

“WINDSHIELD WAS CHIPPED BY SOME DEBRIS WHILE DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH, THE SIZE WAS HALF A CENTIMETER, IF THAT. THE NEXT MORNING IT TURNED INTO A 6 INCH CRACK AND HAS GROWN EVEN BIGGER IN THE PAST COUPLE WEEKS TO WHERE IT HAS COME TO BLOCK MY VISION. OTHER CARS THAT I HAVE OWNED HAD CHIPS IN THE WINDSHIELD, BUT NEVER DEVELOPED INTO A CRACK. I AM THINKING THE WINDSHIELD IS TOO, TOO, THIN FOR IT TO BE PRACTICAL FOR A VEHICLE TRAVELING HIGHWAY SPEEDS AND HAVE READ THAT THIS IS A COMMON OCCURRENCE AMONG OTHER OWNERS. MY BIGGEST CONCERN, IF THE DEBRIS IS A LITTLE LARGER, WILL THE WI…”
NHTSA complaint #10547468, 2013

“TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED THAT WHEN THE LIGHTS WERE VIEWED THROUGH THE WINDSHIELD, THERE WAS AN ABNORMAL PRISM EFFECT. THE CONTACT ALSO STATED THAT THERE WAS AN IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE THAT OCCURRED WITH ALL LIGHT SOURCES SUCH AS HEADLIGHTS, TAIL LIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT NO REPAIRS WERE NEEDED AND THAT THE ISSUE WAS NOT A DEFECT BUT RATHER A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED…”
NHTSA complaint #10485390, 2012

Engine And Engine Cooling 2

“UPON STARTING THE ENGINE AND ENGAGING THE AIR CONDITIONING OF MY 2012 TOYOTA PRIUS WITH 10,000 MILES, A STRONG FOUL SMELLING AIR COMES FROM THE A/C VENTS. AT THE 10,000 MILE SERVICING, THE TOYOTA SERVICE MANAGER STATED THIS SMELL IS TYPICAL TO SOME TOYOTAS. A TOYOTA TECHNICAL ASSISTANCE WAS PERFORMED. THE REPORT STATED "NO REPAIRS NEEDED AT THIS TIME VEHICLE IS OPERATING AS PER DESIGNED. I KNOW OF NO VEHICLE DESIGN THAT WOULD STREAM FOUL AIR FROM THE A/C VENTS OF A NEW CAR. MY SAFETY CONCERN IS WITH THE CONTAMINANTS CREATING THE FOUL SMELL AND HOW LONG CAN A HUMAN CONTINUE TO BREATHE…”
NHTSA complaint #10543441, 2013

“A GROANING NOISE AT ALL TEMPERATURES SO FAR. IT BEGINS AND THEN GOES AWAY AFTER I DRIVE FOR A BLOCK. IT IS VERY LOUD AND IT CAN BE HEARD BY OTHERS AROUND ME. IT IS EMBARRASSING AND DOESN'T SOUND LIKE IT IS HEALTHY FOR THE LONGEVITY OF THE VEHICLE. *TR”
NHTSA complaint #10498368, 2013

Back Over Prevention 1

“ALL THE BRAKE LIGHTS POPPED ON AND CHECK ENGINE LIGHT . THERE WAS A RADAL IN THE ENGINE I GOT THE CHECK ENGINE LIGHT CHECK IT WAS MULTIPLE MIS FIRE SO I CHANGED SPARK PLUGS AND COIL PACKS .YESTERDAY THE VEHICLE STALLED WHILE MOVING AND WOULDN'T GO NO WHERE ELSE . THERE IS A RECALL ON THE CAR THAT MY FIANCE JUST GOT IN THE MAIL AND TOYOTA IN GOLDSBORO NC DOESN'T WANT TO DO ANYTHING ABOUT IT .”
NHTSA complaint #11397550, 2021

Equipment 1

“NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING. *TR”
NHTSA complaint #10477328, 2012

Insert 1

“The styrofoam padding of the headrest came unglued from the plastic base of the headrest. This was discovered when removing fabric to wash the fabric. Car was not driving at the time.”
NHTSA complaint #11650537, 2025

Lane Departure 1

“There is no incident occurring to me .but I change some parts like head light.& whisper .engine .”
NHTSA complaint #11543027, 2023

Tires 1

“On three of the four tires at different times the tires were separating. They had bulges in the tire. Caused extreme vibration and noise. The last tire was today with 22k miles. The other two were a year ago with 15k miles. I’ve had to replace all 4 tires”
NHTSA complaint #11660790, 2025

Traction Control System 1

“The contact owns a 2012 Toyota Prius. The contact stated while driving 60 MPH, there was an abnormal grinding sound coming from the brakes while the brake pedal was depressed. The brakes, the traction control, and the ABS warning lights were illuminated. The vehicle was then taken to an independent mechanic where it was diagnosed with brake booster and master cylinder assembly failure. The vehicle was not repaired for the most recent failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage w…”
NHTSA complaint #11646751, 2022