Problems › Nissan › 2012 Murano
2012 Nissan Murano Problems & Owner Complaints
Age-normalised, this year draws ~8.9 complaints per year on the road — ranking 7 of 13 Nissan Murano years we track (1 = most complaints per year).
Thinking about buying a specific Nissan Murano?
This page shows problems reported across all 2012 Nissan Muranos. Before you buy that one car, enter its VIN: get a free open-recall check, then unlock the full $19 safety report: every complaint, safety ratings & a downloadable PDF for that exact vehicle.
Checking a specific 2012 Nissan Murano? Enter its VINFree recall check · optional $19 full safety report before you buy
What owners report
Power Train is the most-reported problem area on the 2012 Nissan Murano, cited in 30 of 134 filed complaints (22%).
Air Bags is next (26 complaints, 19%), followed by Electrical System (13), Engine (13), Service Brakes (13).
Across all complaints, 4 report a crash, 1 report a fire, 4 report injuries.
The most safety-critical cluster is Air Bags: 2 crash, 2 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2012 Nissan Murano, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 134.
Power Train 30 2 crash 1 injury
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT PRESSED THE START/STOP BUTTON WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT EXITED THE VEHICLE AND IT ROLLED AWAY. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, SHE WAS STRUCK BY THE DRIVER SIDE DOOR. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, FOUR CRACKED RIBS, A BROKEN FINGER, AND A LIVER LACERATION. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.”
NHTSA complaint #10875337, 2016 · 1 injury(ies)
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH AND TURNING INTO A PARKING LOT, THE VEHICLE ACCELERATED FORWARD AND THE OIL CONSUMPTION INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE FRONT BUMPER WAS DAMAGE ON BOTH VEHICLES. NO POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.”
NHTSA complaint #11220554, 2019 · crash
“WHILE PULLING OUT THE CAR FROM A PARKING SPOT AND PUTTING THE CAR IN REVERSE, AND GIVING IT A LITTLE GAS, THE CAR SEEMED TO SHOOT OUT OF THE PARKING SPOT. THE CAR SEEMED TO BE IN CONTROL RATHER THAN ME. I HIT A PARKED CAR WHILE IN REVERSE. *TR”
NHTSA complaint #10560206, 2014 · crash
Air Bags 26 2 crash 2 injury
“TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTURED ARM. MEDICAL ATTENTION WAS REQUIRED. A POLICE R…”
NHTSA complaint #10873199, 2016 · crash · 2 injury(ies)
“Car had a collision that totaled the car on 1/1/2022 & no air bags deployed. Officers on scene were very concerned that this safety feature did not engage due to the impact. The other vehicle involved air bags deployed but not ours.”
NHTSA complaint #11445811, 2022 · crash
“I purchased 2012 Nissan Murano in Jul 2012. Recently the Airbag light is on and keeps flashing when start the car. It happened since 6 months ago. I sent my car to the local Nissan Dealer, they charged me $149 diagnostic fee + $1500 to replace the Airbag DIAG unit under the center console. After the replacement, the airbag light is still on and flashing. My car cannot pass the annual inspection because of the airbag light. It's a big safety concern. The dealer told me I need to get the passenger seat bottom sensor replaced, the pars has been discontinued. I am very surprised the airbag is rela…”
NHTSA complaint #11583188, 2023
Unknown Or Other 23
“When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.”
NHTSA complaint #11685503, 2025
“The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive”
NHTSA complaint #11655786, 2025
“This car I purchased two months ago has the Cvt transmission in it and has proven unsafe for regular traffic let alone highway driving. It randomly “lurches” , has a loss of power and hesitates when accelerating or lane changing .”
NHTSA complaint #11534342, 2023
Electrical System 13
“The contact owns a 2012 Nissan Murano. The contact stated that after parking the vehicle, the contact and the front seat passenger attempted to exit the vehicle, but all the doors failed to unlock. Additionally, the steering wheel was locked upside down. The contact stated that the engine started to overheat, and the front seat passenger had a panic attack. The contact called 911. The Fire Department arrived but was unable to forcefully open the doors. The Fire Department broke the rear passenger's side window and was able to unlock the doors. The vehicle was towed to an independent mechanic,…”
NHTSA complaint #11742137, 2026
“While driving, vehicle just quits and all dashboard lights flash quickly and then the car stalls out and won't restart. This has happened 4 times now. Had battery replaced, alternator replaced for a 2nd time, sensor replaced. Now, I had the car towed to dealer who wanted to keep it for over the weekend to see if they could repeat the issue. My local mechanic had the same issue and he had to have it towed back to his shop also. This is a very dangerous situation, I've had to call 911 several times to provide safety while on the side of the road. My car has only 72k and is in excellent…”
NHTSA complaint #11702102, 2025
“The installation of Intoxalock for safety has caused the car to completely lose power while driving and it is safety device. The device drains the battery and causes complete interruption of an operable vehicle. This puts my safety at risk and other motorists. The component has had diagnostics and continues to cause safety issues. There are no warning signs during operation of the vehicle. The devices are often faulty and showed be removed from the market.”
NHTSA complaint #11666611, 2025
Engine 13 1 fire
“TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE OR FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,092. UPDATED 12/30/14*LJ THE CONSUMER STATED A FIRE REPORT WAS FILED. UPDATED 05/28/2015 *JS”
NHTSA complaint #10640761, 2014 · fire
“POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MUR…”
NHTSA complaint #11374892, 2020
“ON JUNE 25TH I WAS GOING DOWN A VERY STEEP HILL IN GUTTENBERG NJ,07093 WHEN ABOUT THREE QUARTERS DOWN THE HILL MY 212 NISSAN MURANO CONVERTIBLE'S ENGINE STOPPED WITH NO WARNING. THANK GOD THE LIGHT AHEAD WAS GREEN AND I WAS ABLE TO TURN THE WHEEL JUST ENOUGH TO AVERT CRASHING INTO A FENCE AND GO OVER AN EMBANKMENT. THE CAR ROLLED TO A STOP AND I WOUND UP IN MIDDLE OF TRAFFIC WHOSE LIGHT WAS THEN GREEN COMING AT ME FROM NORTH AND SOUTH.. I WROTE TO THE US GLOBAL HEADQUARTERS IN CALIFORNIA AND SPOKE SEVERAL TIMES TO NISSAN'S REGIONAL OFFICE IN TENNESSEE. THE CAR HAS BEEN AT LOCAL DEALERSHI…”
NHTSA complaint #11233036, 2019
Service Brakes 13 1 crash 2 injury
“TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTURED ARM. MEDICAL ATTENTION WAS REQUIRED. A POLICE R…”
NHTSA complaint #10873199, 2016 · crash · 2 injury(ies)
“Could be an issue with ABS component. Car driving normally then when attempting to brake car slows but does not stop and driver needs to almost pin brake to floor to fully stop car. Car braking not acting as normal potentially putting driver at risk. No warning message. Car was brought to independent mechanic and they replaced rotors, pads and did system flush. Reason for report is in researching this issue I noticed there was a 2009 recall for the Murano with a similar issue. Not sure if this is just a part that is worn due to service or something similar to the 2009 issue. Issue happened aga…”
NHTSA complaint #11446761, 2022
“ON 3 SEPARATE OCCASIONS, MY VEHICLE LOST BRAKE PEDAL PRESSURE AND HAD EXCESSIVE TRAVEL TO THE FLOOR REQUIRING EXTRA DISTANCE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP ABS TO AVOID A COLLISION. ON ONE OCCASION, I DROVE OVER A BUMP ON THE EXPRESSWAY AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. AFTER PUMPING THE PEDAL A FEW TIMES, PRESSURE WAS RESTORED. ALL BRAKE COMPONENTS ARE IN PROPER WORKING ORDER AND MAINTAINED BY AN ASE MASTER TECHNICIAN. THE MASTER CYLINDER DOES NOT SHOW SIGN OF LEAKING. A CHECK ONLINE REVEALED THAT THE 2009 MURANOS HAD THE SAME EXACT ISSUE (WHICH IS…”
NHTSA complaint #11372373, 2020
Visibility 10
“Driver sunroof exploded while driving. Nothing impacted the glass to my knowledge. Occurred on 1/21/23, 54xxx miles on the vehicle, no previous accidents. Gloomy day approx 30F, heat on and drivers window opened about an inch. No injuries.”
NHTSA complaint #11503122, 2023
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS NISSAN (LOCATED AT 11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8009), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,024. *TT CONSUMER STATED LAST TRIP TO PA RETURNED TO BROWNS ON RETURN ADVISED THAT WIPERS AND CONDEMNATION WAS SO BAD COULD NOT SEE CLEARLY!!! TOOK CAR BACK TO SHOW TECH. THE WHOLE CAR FULL OF CONDE…”
NHTSA complaint #11114521, 2018
“WHILE DRIVING, MY MURANO 2012 SUNROOF EXPLODED WITHOUT ANY REASON. IT WAS A LOUD NOISE AND DID NOT KNEW WHAT HAPPENED. AFTER PULLING OVER I SAW THAT SUNROOF EXPLODED UPWARDS. THANK GOD THAT MY SUNROOF WAS CLOSED. SO ALL THE SHARDS DID NOT ENTERED THE VEHICLE AND WAS SAFE BUT SCARED OF THIS TYPE OF EXPLOSION. *TR”
NHTSA complaint #10945536, 2017
Visibility/Wiper 10
“The driver side sun visor suddenly broke and is floppy, hanging down and will not stay up. This is hindering my line of vision restricting my view of the road.”
NHTSA complaint #11483774, 2022
“While driving, the driver's side visor fell down and would not go back up and stay in place. I contacted the Nissan dealer about this issue and was told it was my problem to replace it. I bought my 2012 Murano used in April 2020 with 74k miles on it. The visor issue happened within the first 30 days of owning the vehicle.”
NHTSA complaint #11454635, 2020
“WHILE DRIVING DOWN THE HIGHWAY I HEARD A LOUD BANG AND I THEN REALIZED THAT MY SUNROOF HAD SHATTERED. GLASS SHARDS WERE SLIDING AROUND ON THE SUNROOF COVER. I CONTACTED NISSAN AFTER SEEING NUMEROUS REPORTS AND EVEN A LAWSUIT ABOUT THIS, BUT THEY DENIED MY CLAIM FORCING ME TO PAY FOR THE REPAIRS OF A FAULT THAT NISSAN ADMITTED TO IN THE LAWSUIT.”
NHTSA complaint #11302681, 2020
Structure 6 1 injury
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT HE HAD ATTEMPTED TO ENTER THE VEHICLE AND A SHARP EDGE PUNCTURED HIS HEAD NEAR THE TOP RIGHT PORTION OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.”
NHTSA complaint #10588066, 2014 · 1 injury(ies)
“The contact owns a 2012 Nissan Murano. The contact stated while driving 35 MPH, the contact heard a knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated that the rear subframe was rusted. The contact was advised to contact the local dealer for assistance. The dealer diagnosed the vehicle and stated that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000.”
NHTSA complaint #11527939, 2023
“Paint continues to chip and peel. It looks awful and Nissan won't do anything about it. It should be under the same recall as the Nissan Rogue and Infinity. It has overly devalued my car.”
NHTSA complaint #11595014, 2022
Steering 5
“The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturbance in ability to steer especially during in town driving.”
NHTSA complaint #11501584, 2019
“THE VEHICLE WAS BEING DRIVEN ON THIS DATE BACK TO THE DEALERSHIP WHO HAD DONE THE REPAIR 5 DAYS EARLIER NISSAN OF OURSMAN OF LAUREL MD . THE VEHICLE BEGAN TO ONCE AGAIN PERFOM THE SAME WAS IT DID THE 2 WEEK EARLIER WHEN THE INCIDENTOCCURRENCE ON I 295 N BOUND DEOARTIBNG WASHINGTON DC , THIS SATURDAY THE VEHICLE WAS ACTING ERRATICLY IN THE PARKING LOT OF MY LOACK FOOD LION GROCERY STORY ON 197 IN LAUREL MD, AS I DEPATED THE PARKING LOT I EXPERIENCE THE GRINDING SOULD ON AND OFF AND THE SHAKKING / VIRBRATING OF THE STEERING WHEEL TURNING TO THE LEFT OR RIGHT WITHOUT ME DIRECTING IT TO DO SO...T…”
NHTSA complaint #11266511, 2019
“THE CAR WAS WELL MAINTAINED AT THE DEALER WHERE PURCHASED NEW. OVER 6 YEARS THERE HAVE BEEN NUMEROUS PROBLEMS. THE 2 MOST SERIOUS AND DANGEROUS WAS THE FAILURE OF THE RACK & PINION MECHANISM. I BROUGHT THE CAR IN FOR SERVICE AND MENTIONED A NOISE THINKING IT IS THE POWER STEERING PUMP. THE SERVICE MANAGER SAID DO NOT DRIVE THE CAR OUT OF THE REPAIR SHOP AS IT WAS UNSAFE. THE MOST RECENT EVENT WAS THE TOTAL FAILURE OF THE RADIATOR. IT LITERALLY CAME APART AND COULD HAVE LED TO ENGINE SEIZURE. THIS WAS DISCOVERED AS I PULLED OUT OF MY GARAGE AND NOTICED A POOL OF COOLANT. THERE WAS NO LIGHT OR H…”
NHTSA complaint #11142157, 2018
Suspension 4
“The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive”
NHTSA complaint #11655786, 2025
“The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturbance in ability to steer especially during in town driving.”
NHTSA complaint #11501584, 2019
“LOWER CONTROL ARMS BALL JOINTS ARE PULLING OUT OF RUBBER THE RUBBER IS SPLITTING THE CAR NOW HAS 14,000 ACTUAL MILES ON IT TOOK TO NISSAN IN DALLAS TX WAS ASSIGN CASE # 30712503 ON4-6-2018 FROM NISSAN CUSTOMER CARE 1-615-725-7105 DEALER LOOKED CAR OVER SENT RESULTS TO CUSTOMER CARE ANSWER CAME BACK ON 4-27-2018 NO CAMPAIGNS OR RECALLS ON THIS PROBLEM AND IF REPORTED WHILE UNDER WARRANTY THEY WOULD HAVE FIXED IT I WILL GET IT FIXED AT MY EXPENSE BUT DO NOT WANT TO SEE ANYONE HAVE AN ACCIDENT I DON'T THINK THE RUBBER SHOULD ERODE THAT FAST MY OLDER DODGE IS A 2004 AND STEERING PARTS ARE NOT SHO…”
NHTSA complaint #11092216, 2018
Fuel/Propulsion System 3
“Vehicles of previous model years, this model year, and future model years have all experienced this issue. Issue was reported on thru a youTube channel in order to let the public know and understand the issue and how to fix/repair the issue. It was then discovered thru view time and the linking of the part to repair that this was a rempent issue of concern for possible recall. Issue of hesitation upon acceleration was noticed for 18 months. Vehicle was taken into dealership for diagnosis - main Nissan dealer and second repair facility diagnosed the need for a new transmission. Transmissio…”
NHTSA complaint #11724430, 2025
“When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.”
NHTSA complaint #11685503, 2025
“POWER LOSS ON TAKE OFF. ISSUE HAS BEEN OCCURRING FOR OVER A YEAR AND IS INTERMITTENT. WHEN STARTING OFF FROM A STOPPED POSITION, IE STOP SIGN, RED LIGHT, OR HIGHWAY ONRAMP, THE VEHICLE WILL ENGAGE, BUT IMMEDIATELY LOOSE ACCELERATION. THE GAS PEDDLE CAN BE FULLY PRESSED, WITH NO REACTION. AFTER A FEW SECONDS THE POWER GETS RESTORED AND VEHICLE TAKES OFF AS IF ENGAGING A JET BOOSTER. A VISIT AND DIAGNOSTIC CHECK AT A NISSAN DEALER, DID NOT REVEAL AND FAULTS OR CODES, AND ISSUE COULD NOT BE RECREATED. THIS ISSUES IS RANDOM, AND BASED ON A NISSAN OWNER FORUM, I LEARNED IT HAS PLAGUED THE MUR…”
NHTSA complaint #11374892, 2020
Seats 3
“2012 Nissan Murano. Airbag red light always blinking plus passenger seat airbag says it’s “off”. Loads of similar complaints on web sites. Took to Annapolis Nilsson on Riva Road today. They were very aware of issue but said there is no recall. So both airbags will not inflate, not just passenger seat. Web complaints confirm this with actual accidents and there is no recall? Dealership said NONE of the parts including seat are available any more(I would guess because they all failed) but were told if we found the parts and seat at a used parts place then the dealership would put in for a cost…”
NHTSA complaint #11504958, 2022
“SRS/AIRBAGS LIGHT FLASHING PASSENGER AIRBAG OFF. The airbag will not deploy if in a crash. Nissan code B1018 is diagnosed as needing the whole passenger seat replace due to the occupancy sensor in passenger seat. Nissan quoted repair at $5000.00 to replace. Called Nissan and started case 45708222 on 2/4/22. Was told no safety recall on the 2012 Murano and Murano is too far out for Nissan to assist. In researching Nissan has had this safety issue since 2008 and there have been recalls on certain models but not 2012. I feel Nissan such stand behind this type of safety issue of this magnitude.…”
NHTSA complaint #11450426, 2022
“PASSENGER SIDE AIRBAG SENSOR IN SEAT FAULTY. THIS HAS BEEN AN ISSUE ON OTHER MODELS AND IT IS NOW AN ISSUE ON MINE. INDICATOR LIGHT "PASSENGER AIRBAG OFF" ON CONSTANTLY. WARNING LIGHT ON DASH CONSTANTLY FLASHING.”
NHTSA complaint #11051238, 2017
Equipment 2
“DRIVING ON A CLEAR DAY (50DEGREES) ON SATURDAY APRIL 25TH, MY 2012 NISSAN MURANO'S SUNROOF EXPLODED. THE GLASS WAS PROTRUDING OUTWARD, AS IF IT EXPLODED FROM THE INSIDE OUT. THERE WAS SHARDS OF GLASS EVERYWHERE AND LUCKILY THERE WERE NO ONCOMING CARS BECAUSE THE SOUND IT MADE INSIDE THE CAR WHEN IT HAPPENED CAUSED ME TO SWERVE A LITTLE. *TR”
NHTSA complaint #10713272, 2015
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING A 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE DASHBOARD AREA. THE VEHICLE WAS SHUT OFF AN RESTARTED BUT THE NOISE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT CERTAIN PARTS NEEDED TO BE REPLACED BUT THE CONTACT WAS NOT AWARE OF WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/14/14*CN *TR”
NHTSA complaint #10520662, 2013
Wheels 2
“The tire light stay on even after I put air in it. I don’t think my tire air pressure is being monitored correctly; this is not due to an accident. This light come on all the time… before and after I put air in my tires”
NHTSA complaint #11529970, 2023
“The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturbance in ability to steer especially during in town driving.”
NHTSA complaint #11501584, 2019
Engine And Engine Cooling 1
“DRIVING 60MPH ON BUSY 3-LANE HIGHWAY, I/HEARD A LOUD BANG FROM THE ENGINE THEN LOST COMPLETE CONTROL OF STEERING. I WAS ABLE TO 'MUSCLE' THE CAR OVER TO THE SIDE, SLOWED AND WENT DIRECTLY TO THE MILLER DEALERSHIP. THEY SAID THIS SAME THING HAD HAPPENED TO OTHERS DUE TO "COLD WEATHER" THEY SAID THEY WOULD REPORT THIS EVENT. (ST. CLOUD, MN). *TR”
NHTSA complaint #10664373, 2014
Latches/Locks/Linkages 1
“TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT THE REAR DRIVERS SIDE DOOR LOCK WOULD FREEZE IN ANY TEMPERATURES UNDER 40 DEGREES. THE DOOR FAILED TO OPEN OR CLOSE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WARMED THE VEHICLE UP AND THE DOOR OPENED. THE FAILURE MILEAGE OF THE VEHICLE WAS 3,500. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10671249, 2014
Tires 1
“The contact owns a 2012 Nissan Murano. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was examined by an independent mechanic who diagnosed that the air bag control module was faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle, the tire pressure monitoring system warning light activated although the tire air pressures were normal. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 90,000.”
NHTSA complaint #11571694, 2023
Vehicle Speed Control 1
“I WAS CHANGING LANES AS I WAS APPROACHING A CITY STREET INTERSECTION AT ABOUT 10 MPH AND BEGAN APPLYING THE BRAKES TO STOP. I NOTICED THAT I WAS HAVING TO PUSH MUCH HARDER ON THE BRAKES TO SLOW THE CAR AND THEN NOTICED THAT THE ENGINE WAS RACING AT A HIGH RPM. I WAS ABLE TO COME TO A STOP AND THEN PUT THE TRANSMISSION IN NEUTRAL. AT THAT POINT WITH MY FOOT STILL ON THE BRAKE AND THE TRANSMISSION IN NEUTRAL, THE ENGINE RACING STOPPED AND FELL BACK TO IDLE. I WAS THEN ABLE TO PROCEED AS NORMAL ALTHOUGH I WAS SOMEWHAT SHAKEN BY THE INCIDENT. NOTHING LIKE THIS HAS OCCURRED SINCE. I DID HAVE TH…”
NHTSA complaint #10823328, 2015
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2012 Nissan Murano draws about 8.9 complaints per year on the road, ranking 7 of 13 among the Nissan Murano model years we have ingested (1 = most complaints per year on road).
Before you buy this Nissan Murano
Don't buy on the strength of a problems page alone. Check the exact VIN of the car you're looking at. The open recalls are free, and the full $19 safety report pulls every complaint, safety rating and a downloadable PDF for that one vehicle.
Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.