2012 Mercedes-Benz E-Class Problems & Owner Complaints

Air Bags 92 3 crash 2 injury

“TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION WITH ANOTHER VEHICLE HEADED IN THE SAME DIRECTION. THE OTHER VEHICLE SWERVED AWAY FROM THE CONTACT'S VEHICLE, BUT WAS THEN IMPACTED BY THE FRONT BUMPER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NEITHER THE DRIVER'S NOR THE PASSENGER'S FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND LEG, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED SIMILAR INJURIES AND ALSO SOUGHT MEDICAL ATTENTION. TH…”
NHTSA complaint #11257736, 2019 · crash · 1 injury(ies)

“TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. MONTHS LATER, WHILE DRIVING LESS THAN 5 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED NECK, BACK, RIGHT SHOULDER, RIGHT ARM, AND LEFT KNEE INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PARK PLA…”
NHTSA complaint #11164989, 2018 · crash · 1 injury(ies)

“I RECEIVED A LETTER FROM MERCEDES IN MARCH 2017 THAT MY VEHICLE NEEDS TO HAVE IT'S AIR BAG REPLACED. MY DEALER IN MERCEDES DEALER IN CALABASAS HAS HAD NO APPROVAL OR INSTRUCTIONS TO REPLACE THE BAG AT THAT TIME AND IS NOT REPLACING MY AIRBAG. I JUST SPOKE TO MERCEDES CALABASAS ON 11/3/2017 WITH THE SAME ANSWER. PLEASE REPLACE MY AIR BAG...ITS BEEN ONE YEAR AND I HAVE BEEN WORRIED THAT MY AIR BUGS WILL NOT DEPLOY. I WAS IN AN ACCIDENT AND NO AIR BAG DEPLOYMENT WHEN SOMEONE BACKED INTO THE FRONT OF MY CAR WHILE I WAS STATIONARY. I BUY AN EXPENSIVE CAR AND I HAVE TO WAIT OVER A YEAR FOR A DEFECT…”
NHTSA complaint #11043736, 2016 · crash

Fuel/Propulsion System 28

“The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.”
NHTSA complaint #11735613, 2026

“I have a 2012 E350 with less than 95000 miles and I see these vehicles were recalled in the past for their fuel tank manufacturer malfunction but my VIN number was not included. This car went numerous times to the mechanics and the fuel components fixed but it still leak gas and smells even when I do not drive the car. I spent over $15000 on this matter. This is now becoming a safety issue for me and my neighbors. I don't know what to do. Here is what happened. All began February 2023, I towed the car to an approved MB mechanics who said fixed the car. 9 month later, I brought the car back f…”
NHTSA complaint #11648574, 2025

“Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go out, it will automatically go on "park" and canno…”
NHTSA complaint #11647787, 2025

Electrical System 22

“The contact owns a 2012 Mercedes- Benz E350. The contact stated while operating the vehicle the odor of fuel was present coming from the vehicle. Upon inspection it was discovered that the fuel had leaked from the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. Also, the contact indicated that the front driver seat heat element had overheated and cause melting to the seat cushion. The vehicle was taken to the local dealer who diagnosed that the front driver seat needed to be replaced. Th…”
NHTSA complaint #11738080, 2026

“The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.”
NHTSA complaint #11666601, 2025

“Steering wheel lock module steering wheel was locked in place and vehicle wouldn’t do anything.”
NHTSA complaint #11661609, 2025

Service Brakes 21 1 crash 1 injury

“The contact owned a 2012 Mercedes-Benz E550. The contact stated while her husband was driving 20-25 MPH and making a right turn, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact's husband stood on the brake pedal; however, the vehicle failed to respond and crashed into a small ditch. The contact was occupying the front passenger's side seat at the time of the incident. The contact was unsure whether there was a warning light illuminated. The air bags deployed. The contact stated that there was smoke coming from the air bags. Both…”
NHTSA complaint #11629095, 2024 · crash · 1 injury(ies)

“Brake failure due to leaking brake fluid after dealership conducted rear sub frame extended warranty coverage replacement and recent brake fluid services and after two (2) multi point inspections including video and reported “no items failed” and “no items cautioned.” Vehicle was released to me both times Vehicle was inspected and is available for further inspections. My safety was jeopardized due to brake system failure while traveling at high speed on public highway. The problem was confirmed by two (2) dealerships. “ Please see below for recommended repairs on your 2012 E350, VIN - [XXX]…”
NHTSA complaint #11741227, 2026

“The brake lines on my car rusted out from the brake booster all of way to the rear calipers. This is the third time it’s happened to me as I’ve owned multiple E classes. If Mercedes-Benz covers the subframe, why is the brake lines which are located right above said subframe not covered?”
NHTSA complaint #11725790, 2026

Engine 20 2 crash 1 fire 1 injury

“TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT DRIVER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SE…”
NHTSA complaint #10641320, 2014 · crash · 1 injury(ies)

“FAN FIRE. OIL SMELLING SMOKE WHICH TURNED TO FLAMES.”
NHTSA complaint #11185541, 2019 · fire

“WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET INTO LANE .CONSEQUENTLY A SEMI TRACTOR STRUCK MY L…”
NHTSA complaint #10585027, 2014 · crash

Unknown Or Other 17

“The rear subframe got separated from chassis. I was driving to work and had to hard brake to void a collision with another vehicle all of a sudden vehicle shifted to the left and I ended up on a curb. Further inspection vehicle`s rear subframe rotted out due to rust. Also, both rear brake lines from abs module to calipers are damaged due to corrosion. I ended up replacing both brake lines and did not think too much of it and now I see a lot of people complaining about both brake line corrosion and subframe separation or excessive rust, casing rear subframe to fail. It is a very serios safety i…”
NHTSA complaint #11702962, 2025

“Gasoline Fuel System problem of the 2012 Mercedes Benz E350. Driver side fuel leak was excessive. Leak caused an excessive amount of gas to spill while driving on a 600 mile long round trip to St. Louis. The fuel filter sending unit had numerous stress cracks in the plastic. A massive failure was looming. I have pictures and have documented the failure. 2184700194 was the original part and now has changed too 2184700994. A component should be easily inspected to prevent such a dangerous situation. For the past 13 all services work was preformed by Mercedes.”
NHTSA complaint #11678381, 2025

“Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go out, it will automatically go on "park" and canno…”
NHTSA complaint #11647787, 2025

Suspension 15

“The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.”
NHTSA complaint #11735613, 2026

“Brake line is thoroughly corroded, went to a repair shop, when they brought it back down, the Subframe collapsed. Mercedes has a 20 yr warranty on the subframe so they will cover that but want another $3K to fix the brake line that was obviously tied to the same mfr issue that the sub frame was in regards to rusting. Dealer won't take any responsibility for anything but the subframe.”
NHTSA complaint #11683155, 2025

“The contact owns a 2012 Mercedes-Benz E350. The contact stated his wife had noticed that the steering wheel was off-center and turned to the left independently. Additionally, the contact stated while his wife was driving at an undisclosed speed and depressing the brake pedal, the vehicle flipped sideways. The contact's wife was able to exit the highway and pull into a gas station. The contact met his wife at the gas station. The contact stated that while driving approximately 20 MPH, the failure recurred, with the front end shifted to the left and the rear end shifting to the right. The contac…”
NHTSA complaint #11647634, 2025

Steering 12

“The contact owned a 2012 Mercedes-Benz E350. The contact stated that while attempting to shift to drive(D), the gear shifter detached from the steering column. No warning light was illuminated. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The vehicle was towed to the residence by AAA. The manufacturer was not notified of the failure. The failure mileage was 420,000.”
NHTSA complaint #11682880, 2025

“The contact owns a 2012 Mercedes-Benz E550. The contact stated that while occupying the vehicle while the vehicle was parked, the ignition switch failed to detect the key fob. The vehicle was taken to an independent mechanic, where it was diagnosed that the electric steering rack had failed and needed to be replaced or reprogrammed. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the vehicle, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 69,000.”
NHTSA complaint #11666601, 2025

“Steering wheel lock module steering wheel was locked in place and vehicle wouldn’t do anything.”
NHTSA complaint #11661609, 2025

Fuel System 10

“The contact owns a 2012 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, there was an abnormal odor coming from the inside of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a fuel leak. The vehicle was not repaired. The contact researched and was made aware of NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline); however, the VIN was not included in the recall. A dealer was contacted; however, the vehicle was not yet diagnosed by the dealer. The manufacturer was notified of the…”
NHTSA complaint #11745590, 2026

“The contact owns a 2012 Mercedes- Benz E350. The contact stated while operating the vehicle the odor of fuel was present coming from the vehicle. Upon inspection it was discovered that the fuel had leaked from the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. Also, the contact indicated that the front driver seat heat element had overheated and cause melting to the seat cushion. The vehicle was taken to the local dealer who diagnosed that the front driver seat needed to be replaced. Th…”
NHTSA complaint #11738080, 2026

“The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving 5 MPH, the contact smelled fuel on the interior of the vehicle. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel filter sending unit needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 12V557000 (FUEL SYSTEM, GASOLINE). The manufacturer was notified of the failure and informed the contact that the VIN was not included in t…”
NHTSA complaint #11653552, 2025

Power Train 10 3 crash 2 injury

“TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE JERKED AND ROLLED BACKWARDS BEFORE STOPPING INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE LEFT WHEN REVERSING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BUT MADE THE FOLLOWING REPAIRS: THE COVER ON THE FRONT PASSENGER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SEAL, NON-RETURN VALVE, CHAIN TENSIONER, SEALANT MB, FLANGE GASKET, HEXALOBULAR BOLT, THE COVER ON THE FRONT DRIVER SIDE CYLINDER HEAD, REMOVED/INSTALLED A SE…”
NHTSA complaint #10641320, 2014 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS SECURED WITH THE ENGINE TURNED OFF WHEN THE VEHICLE ROLLED AWAY IN REVERSE INDEPENDENTLY AND AS THE CONTACT WAS EXITING THE FRONT DRIVER'S SIDE DOOR. THE CONTACT WAS KNOCKED TO THE GROUND BY THE OPEN DOOR, WHICH THEN CRASHED INTO THE REAR FENDER OF AN UNOCCUPIED AND PARKED VEHICLE. THE VEHICLE CONTINUED TO ROLL AWAY AND CAME TO A STOP WHEN ENCOUNTERING A NEARBY CURB. THE CONTACT SUSTAINED BRUISES ALL OVER THE BODY AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS…”
NHTSA complaint #10640109, 2014 · crash · 1 injury(ies)

“WHILE DRIVING ON AN EXPRESS WAY IN DALLAS, TEXAS MY GPS MADE AN ERROR CONCERNING AN EXIT AND I WAS REQUIRED TO DIVERT QUICKLY TO THE LEFT TO MAKE EXIT LANE .TIME WAS 6:00 PM ,HEAVY TRAFFIC CONDITIONS AND ROAD AND WEATHER CONDITIONS WERE EXCELLENT AND DRY. MY MERCEDES PRE ACTIVATED A SKID MODE AND THERE WAS APPROXIMATELY A 70% CUT BACK IN ENGINE POWER .A YELLOW ENGINE LIGHT CAME ON AND SKID MODE CAME ON OPERATOR SCREEN BUT THERE WAS NO SKIDDING TAKING PLACE. I WAS HELPLESS WITH NO POWER TO KEEP UP WITH THE 50-60 MPH TRAFFIC WHILE TRYING TO GET INTO LANE .CONSEQUENTLY A SEMI TRACTOR STRUCK MY L…”
NHTSA complaint #10585027, 2014 · crash

Structure 8

“Rear Subframe is rusted through. My mechanic just pointed this out today, during regular maintenance, and provided photographs.”
NHTSA complaint #11641934, 2025

“The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving at various speeds; when the brake pedal was depressed, the brake pedal failed to return to the original position. The contact stated that upon inspection, the brake pedal felt abnormally loose and there was a brake fluid leak present. The vehicle was taken to an independent mechanic where it was lifted and was noticed that the sub-frame was rusted. An appointment with the dealer was scheduled to inspect the vehicle as a second opinion. The vehicle was not repaired. The manufacturer was made aware of the failure. The f…”
NHTSA complaint #11612577, 2024

“The rear subframe is corroded and needs to be replaces - there was no prior warning and the Benz dealer stated this is something that only is evident to even the most highly trained mechanics once it is at the point of total failure. The rear brake lines are also corroded and the Benz dealer will only pay for the subframe and not the very expensive rear brake line replacement which seems to be entirely related.”
NHTSA complaint #11595448, 2024

Seats 7 1 injury

“THE DRIVER SEAT PLASTIC/CHROME HANDLE. IS SEPARATING FROM THE PLASTIC THE CHROME HAS BECOME A SHARP PIECE OF METAL. WHEN I REACHED IN THE CAR IT CAUSED A 2.5 INCH LACERATION ON MY FOREARM, HAD TO HAVE SEVEN STITCHES, ANTIBIOTICS AND A TETANUS SHOT.”
NHTSA complaint #11161495, 2018 · 1 injury(ies)

“Air bag notice on monitor, Passenger front seat locked in forward position up to the dashboard..”
NHTSA complaint #11662796, 2025

“I am writing in regards to the 5 vehicle recalls that were for the make, and model of my car that is showing as having no recalls for. The recalls involved air bags, air bag software, fuel filter flange, and I am also wondering with the driver headrest deployment module if that is associated with an airbag module; as when I had purchased the vehicle I had found out that both my airbag modules had malfunctioned with showing the srs lights on the dash. I was told that Mercedes of Sarasota, FL had replaced the passenger airbag module by Mercedes of South Orlando. When asked for a printout verific…”
NHTSA complaint #11641248, 2024

Seat Belts 6

“TL*LN CONSUMER STATED SEAT BELT SUDDENLY FAILED TO RETRACT. VEHICLE WAS REPAIRED BY A DEALER BUT MANUFACTERER DECLINED TO REPLACE OR REIMBURSE THE CONSUMER.*JB”
NHTSA complaint #11373766, 2020

“TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE PRESET SEAT BELT FUNCTION WAS INOPERABLE AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GEORGETOWN (7401 I-35, GEORGETOWN, TX 78626, (512) 930-6150) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT SYSTEM AND ELECTRICAL CONNECTION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A 30 PERCENT DISCOUNT TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 61,000.”
NHTSA complaint #11257649, 2019

“DRIVER'S SIDE SEATBELT STOPPED EXTENDING HALF-WAY OUT THEN WOULD NOT RETRACT. 28,882 MILES ON THE CAR. COULD NOT SECURE SEATBELT TO DRIVE THE VEHICLE.”
NHTSA complaint #10968252, 2017

Wheels 5

“Recently, I took my 2012 Mercedes E350 4Matic for an oil change and after inspecting the vehicle, I was informed by my mechanic that the car had a rusted sub-frame, with visible holes near the right rear wheel. I was told this needed to be immediately addressed as it was a safety issue. He explained that if not fixed, the wheel could detach from the vehicle while driving and could result in a crash or serious injury/death. My mechanic indicated that Mercedes Benz of America is aware of this issue and they do not offer any assistance with the necessary repair. However, I did some research o…”
NHTSA complaint #11484413, 2022

“I AM NOW OFFICIALLY ON MY 3RD SET OF WHEELS, 16 FLAT TIRES, AND NOW HAD TO REPLACE EVERY SINGLE COMPONENT IN THE AIR SUSPENSION ALMOST 8K INTO THE REPAIRS”
NHTSA complaint #11205025, 2019

“TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT NOTICED SMOKE FUMES COMING FROM THE FRONT DRIVER SIDE TIRE WHILE THE VEHICLE WAS PARKED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE. A FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V557000(FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.”
NHTSA complaint #10850755, 2016

Tires 4

“I HAVE HAD 3 IRREPARABLE TIRE BLOWOUTS IN LESS THAN 12 MONTHS: APPROXIMATE DATES APRIL 21, 2014, MAY 12, 2014, AND FEBRUARY 2, 2015. ALL 3 WERE THE RESULT OF HITTING POTHOLES. OKAY, THAT HAPPENS TO OTHER CARS ON OCCASION. BUT I CONSIDER THE RESULT TO BE A DESIGN DEFECT IN EITHER THE WHEEL/TIRE COMBINATION, WHICH WOULD BE THE FAULT OF MERCEDES, OR A DEFECT IN THE CONTINENTAL TIRES ALONE. THE CAR IS A 2012 MERCEDES E350 WITH SPORT SUSPENSION. AS A RESULT, THE STIFF SUSPENSION COMBINED WITH THE LOW PROFILE CONTINENTAL OEM TIRES (DOT HW2P-N1H6) IS A POTENTIAL COMBINATION THAT IS POTENTIALLY LE…”
NHTSA complaint #10683468, 2014

“I HAVE A 2012 MERCEDES E350 WITH 15000 MILES. IT HAS OEM TIRES MADE BY CONTINENTAL. CONTI PRO 245/40 R18 97V. I INCIDENTALLY NOTICED ON 7/23/14 THAT ONE OF THE TIRES HAD A BUBBLE WHERE THE WALL WAS BULGING AND TIRE WAS SOFT. ON EXAMINATION OF THE OTHER TIRES, I SAW THAT 3 OF THE 4 TIRES WERE WEAK AND BUBBLES HAD FORMED. I TALKED TO THE DEALERSHIP, THEY TOLD ME THAT THEY HAVE SEEN AT LEAST 300 SIMILAR PROBLEMS IN THE LAST 4 MONTHS. THEY ASCRIBED IT TO THE FACT THAT MERCEDES HAS A "LOW PROFILE HIGH PERFORMANCE" TIRE. IF IT HITS A POTHOLE, THE TIRE WALL WEAKENS AND A BULGE CAN FORM. HE TOLD ME N…”
NHTSA complaint #10616532, 2014

“2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO DEFECTIVE TIRES ON VEHICLE. *SMD THE CONSUMER STATED HIS WIFE EXPERIENCED THREE TIRE FAILURES, TWO AT THE SAME TIME, AND ONE ON A DIFFERENT OCCASION. THE CONSUMERS WIFE NOTICED A CUT IN ONE OF THE TIRES AND A BUBBLE IN ANOTHER, THE DEALER SATED IT WAS COSMETIC. THEY REPLACED THE TIRE, WITH THE BUBBLE. ON MAY 13, 2012, THE TECHNICIAN FOUND A PUNCTURE CLOSE TO THE SIDEWALL.”
NHTSA complaint #10522355, 2013

Forward Collision Avoidance 2

“I am writing in regards to the 5 vehicle recalls that were for the make, and model of my car that is showing as having no recalls for. The recalls involved air bags, air bag software, fuel filter flange, and I am also wondering with the driver headrest deployment module if that is associated with an airbag module; as when I had purchased the vehicle I had found out that both my airbag modules had malfunctioned with showing the srs lights on the dash. I was told that Mercedes of Sarasota, FL had replaced the passenger airbag module by Mercedes of South Orlando. When asked for a printout verific…”
NHTSA complaint #11641248, 2024

“1. Backup camera will periodically display a blank screen when shifted into reverse. System has to be shutdown and restarted to get the camera to work again. Tends to happen on rainy days when camera most needed. No accident has occurred as a result to date. Date of last occurrence is an approximation. 2. Distronic Plus system (Adaptive cruise) will disengage unexpectedly when coming to a stop in traffic or if in stop and go traffic. The system beeps once and a red light flashes, but this is easily missed if radio is playing or driver is distracted. This has almost caused several roll forwa…”
NHTSA complaint #11418539, 2021

Back Over Prevention 1

“Rear camera fails unexpectedly when placing car in reverse”
NHTSA complaint #11727005, 2026

Electronic Stability Control (Esc) 1

“I STARTED MY CAR AND IT MADE A BIG LOUD NOISE FROM ENGINE THEN I START GETTING ALL MESSAGES ON SCREEN THAT EVERY THINGS NOT INOPERABLE. EVEN THE GEAR SHIFT WAS LOCKED AND THE MORE I KEPT THE CAR ON THE MORE NOISE WAS MAKING. ITS LIKE I AM PUSHING HARD ON GAS PANEL. *TR”
NHTSA complaint #10676749, 2015

Lane Departure 1

“rear sub frame corroded which results in unsafe driving, corroded brake line which results in unsafe driving. blind spot sensor in the bumper is corroded due to no protection against environment.”
NHTSA complaint #11567117, 2023

Visibility/Wiper 1

“THE INTERIOR DASH VENTS (SHINY ITEMS) ARE REFLECTED UNTO THE SIDE MIRRORS MAKING IT DANGEROUS WHEN CHANGING LANES BECAUSE ONE CANNOT BE SURE WHAT ONE IS SEEING IN THOSE LANES BECAUSE THE REFLECTION IS VERY PRONOUNCE. THESE VENTS AND OTHER DASH ITEMS ARE ALSO REFLECTED ON THE WINDSHIELD, ALMOST LIKE AN OBSTRUCTION WHEN ONE IS DRIVING. IN ADDITION, THE ADJUSTABLE FRONT SEATS, ARE SO UNCOMFORTABLE THAT ONE IS CONSTANTLY ADJUSTING THE SEAT SETTING WHILE DRIVING. THESE ISSUES CAN CAUSE QUITE A DISTRACTION AND ARE OBVIOUSLY DANGEROUS. WHEN WE REPORTED THESE ITEMS TO THE DEALERSHIP, MBCHARLOTTE,…”
NHTSA complaint #10472816, 2012