Problems › Jeep › 2012 Compass
2012 Jeep Compass Problems & Owner Complaints
Age-normalised, this year draws ~12.3 complaints per year on the road — ranking 8 of 13 Jeep Compass years we track (1 = most complaints per year).
Thinking about buying a specific Jeep Compass?
This page shows problems reported across all 2012 Jeep Compasss. Before you buy that one car, enter its VIN: get a free open-recall check, then unlock the full $19 safety report: every complaint, safety ratings & a downloadable PDF for that exact vehicle.
Checking a specific 2012 Jeep Compass? Enter its VINFree recall check · optional $19 full safety report before you buy
What owners report
Engine is the most-reported problem area on the 2012 Jeep Compass, cited in 36 of 184 filed complaints (20%).
Fuel/Propulsion System is next (34 complaints, 18%), followed by Air Bags (28), Power Train (26), Electrical System (24).
Across all complaints, 3 report a crash, 5 report a fire, 2 report injuries, 1 report a death.
The most safety-critical cluster is Air Bags: 2 crash, 2 injury, 1 death report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2012 Jeep Compass, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 184.
Engine 36 1 fire
“VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB”
NHTSA complaint #11194760, 2019 · fire
“I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering,…”
NHTSA complaint #11665635, 2024
“Everytime I drive it acts as if it’s not getting sufficient fuel to the engine . Have had multiple things replaced to try and fix the problem but still not helped . Whole Engine sputters when I stop and acts as if it’s not getting any fuel to accelerate. Has almost caused a few crashes . To my surprise recalls have been made for my vehicle but says they have been repaired. I personally don’t think they have”
NHTSA complaint #11606215, 2024
Fuel/Propulsion System 34
“When I attempt to fuel the car, the gas pump immediately shuts off regardless of the gas station or the pump that I am at. The gas also seemed to not want to go into the tank, as I could see some of the gas leaking out around the rim of the tank even though it was empty when I began to fuel.”
NHTSA complaint #11712812, 2026
“I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering,…”
NHTSA complaint #11665635, 2024
“Everytime I drive it acts as if it’s not getting sufficient fuel to the engine . Have had multiple things replaced to try and fix the problem but still not helped . Whole Engine sputters when I stop and acts as if it’s not getting any fuel to accelerate. Has almost caused a few crashes . To my surprise recalls have been made for my vehicle but says they have been repaired. I personally don’t think they have”
NHTSA complaint #11606215, 2024
Air Bags 28 2 crash 2 injury 1 death
“TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10928738, 2016 · crash · 1 death(s)
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING 45 MPH DROVE OVER BLACK ICE AND LOSS CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT, ROLLED OVER TWICE AND CRASHED INTO ANOTHER EMBANKMENT THAT BROUGHT THE VEHICLE TO A STOP. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED HOWEVER THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE DEEMED VEHICLE A TOT…”
NHTSA complaint #11301047, 2020 · crash · 1 injury(ies)
“- The passenger headrest of my 2012 Jeep Compass Limited deployed while the car was in motion on the highway with no reason to deploy. Yes, the component is available for inspection. - This created a distraction to the driver that could have resulted in an accident and also could have injured the passenger. - The dealer mentioned that the issue has happened to other cars, but in my case they could not help me because my car is not under warranty. They told me they could not assist and requested I call Jeep Customer Care. - Jeep Customer Care replied ""We have review the information on your…”
NHTSA complaint #11564744, 2024
Power Train 26
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED AT SCOTT EVANS CHRYSLER DODGE JEEP RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116) FOR UNKNOWN RECALL REPAIRS. ADDITIONALLY, THE FUSE AND SENSORS WERE REPLACED HOWEVER, THE FAILURE RECURRED, ALMOST CAUSING A COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 128,702.”
NHTSA complaint #11413600, 2021
“WHILE DRIVING ON THE HIGHWAY THE TRANSMISSION OVERHEAT LIGHT CAME ON.I HAD BEEN DRIVING ABOUT 45 MINUTES ON HW. THE JEEP STARTED MAKING A LOUD WHINING NOISE AND SLOWED DOWN. IT WOULD NOT GO OVER 45. IT FELT LIKE THE TRANSMISSION WAS STICKING SOME AND HAD A BIT OF A SHAKE. I PULLED IT OVER AND HAD TOWED TO OUR MECHANIC. ONCE HE LOOKED AT IT THE NEXT DAY THERE WERE NO CODES SHOWING AND IT DROVE FINE. I SEE THERE ARE RECALLS ON THIS FOR OTHER JEEPS, BUT MY VIN WAS NOT ONE OF THEM. NOT UNDERSTANDING WHY THIS IS.”
NHTSA complaint #11352430, 2020
“AUTOMATIC TRANSMISSION OVERHEATS AND SLOWS DOWN THE CAR SPEED. WHEN DRIVING THE JEEP TRANSMISSION LIGHT GOES ON AND YOU CANNOT ACCELERATE OVER 45 MPH. HAVE TO PULL OVER AND WAIT FOR IT TO COOL DOWN AND THEN IT WILL DRIVE AGAIN AT NORMAL SPEED UNTIL IT HAPPENS AGAIN. USUALLY OCCURS ON HOT DAYS AND WHETHER THE AC IS ON OR OFF BUT FASTER WHEN IT IS ON.”
NHTSA complaint #11343102, 2020
Electrical System 24 2 fire
“VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB”
NHTSA complaint #11194760, 2019 · fire
“TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE DASHBOARD. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE NEAR THE LIFTGATE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE SOURCE OF THE FIRE WAS NEVER DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 07/11/17*LJ *AS”
NHTSA complaint #10986352, 2012 · fire
“I’m in Bradley, Illinois, and after the first snowfall, these indicators lit up. The ABS, the ESC, and the 4WD. I thought because of inclement weather, they would go off, but have remained lit for a couple of weeks now. One day, while driving to work, the throttle lagged, and I couldn’t accelerate past 20 mph for over 10 minutes amidst heavy traffic. When this occurred, the ABS light turned off, then suddenly lit up again, and the truck sped up. This has happened several times. I was told all recalls were repaired, so I am wondering if this is a new concern? Please advise. Thank you for your h…”
NHTSA complaint #11567140, 2024
Unknown Or Other 24 2 fire
“My car caught a fire while in the parking while sitting in an parking lot.”
NHTSA complaint #11522643, 2023 · fire
“OUR JEEP'S TAIL PIPE, PRIMARILY DUE TO ITS EXCESSIVELY SHORT LENGTH, BECAME TUCKED, BY REGULAR VEHICLE USE, UNDER THE JEEP'S BUMPER AND FORCED HOT EXHAUST FUMES TO MELT THROUGH THE BUMPER. WE OBSERVED SIGNS OF CHARRING AND MELTING OF THE JEEP'S EXTERIOR BUMPER BODY CAUSED BY THIS TOO SHORT EXHAUST PIPE DESIGN DEFECT RESULTING IN AN OBVIOUS FIRE DANGER.”
NHTSA complaint #10862906, 2016 · fire
“I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start accelerating from a stop, such as when I'm at an intersection. The car loses acceleration, the traction control light sometimes will come on, the steering will tighten up like I've lost power steering,…”
NHTSA complaint #11665635, 2024
Seat Belts 22 1 crash 1 injury 1 death
“TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10928738, 2016 · crash · 1 death(s)
“BRAKE LIGHT IN DASH WOULD COME ON AND OFF THEN GO OUT FOR A DAY OR SO AND THEN WILL STAY ON ALL THE TIME. ALSO SEATBELT LIGHT IS ON AND WONT GO OFF.”
NHTSA complaint #11540036, 2023
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V233000 (AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM) AND 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JAMES SERENITY GREENVILLE (3064 US-82, GREENVILLE, MS 38703, (662) 332-7231) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIEN…”
NHTSA complaint #11208233, 2018
Structure 12 1 crash 1 fire
“THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR”
NHTSA complaint #10630563, 2014 · fire
“WHILE DRIVING MY 2012 JEEP COMPASS, I WENT TO CHANGE LANES AND COULD NOT SEE THE VEHICLE IN THE LANE NEXT TO ME, THE VEHICLE WAS NOT ABLE TO BE SEEN IN THE MIRRORS OR BY TURNING MY HEAD AND PHYSICALLY LOOKING FOR IT, I STRUCK ANOTHER VEHICLE BECAUSE OF THIS. ON THE DRIVERS SIDE SECTION BETWEEN THE DRIVERS SIDE REAR PASSENGER DOOR AND THE REAR A PILLAR THERE IS A DANGEROUS BLIND SPOT, AND THE PASSENGER SIDE HAS IT AS WELL. *TR”
NHTSA complaint #10464833, 2012 · crash
“2012 Jeep Compass has excessive rust and corrosion from the frame to the chassis. Vehicle has 69,000 miles on it and after each snow storm undercarriage was washed. I was told this vehicle is now unsafe and I need to purchase a new car. I really do like my Jeep Compass, is there any remedy to this situation. I have the report in a email sent to me and can send the report to you if I have an email address to send it to.”
NHTSA complaint #11749429, 2026
Fuel System 10
“The contact owns a 2012 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the engine seized. No warning lights were illuminated. The contact stated that the failure occurred in the middle of the road. The vehicle was pushed to the shoulder of the roadway. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was jumpstarted and driven to the residence. The vehicle was not diagnosed or repaired by an independ…”
NHTSA complaint #11726791, 2026
“The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,000.”
NHTSA complaint #11724721, 2026
“The contact owns a 2012 Jeep Compass. The contact stated that while refueling the vehicle, the nozzle kicked off and shut down. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who determined the failure was due to the fuel tank rollover valve being defective. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was appro…”
NHTSA complaint #11636546, 2025
Suspension 10
“2012 Jeep Compass has excessive rust and corrosion from the frame to the chassis. Vehicle has 69,000 miles on it and after each snow storm undercarriage was washed. I was told this vehicle is now unsafe and I need to purchase a new car. I really do like my Jeep Compass, is there any remedy to this situation. I have the report in a email sent to me and can send the report to you if I have an email address to send it to.”
NHTSA complaint #11749429, 2026
“The rear suspension crossmember and suspension control arm rotted out on my 2012 Jeep Compass. Also, cross member cracked. Two repair shops inspected the damage and told me that I should be very careful driving the vehicle to get it repaired because there wasn't much hold the rear wheel on. They both said that the problem cause cause a catastrophic failure, which would lead to the rear wheel falling off. At highway speeds this might cause a serious accident. Both repair shops also said they have seen a lot of Jeeps with this type of rust damage. The steel used for the components must have be…”
NHTSA complaint #11553175, 2023
“The contact owns a 2012 Jeep Compass. The contact stated upon taking the vehicle to an independent mechanic for inspection prior to a road trip, he was informed that the rear cross members were severely corroded and had holes. The vehicle was then taken to the dealer where it was diagnosed that the rear cross members needed to be replaced. The dealer also informed the contact that he had to pay for a diagnostic test and the repair because the VIN was not included in TSB Number: 23-007-17. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that th…”
NHTSA complaint #11491314, 2022
Vehicle Speed Control 10
“I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this”
NHTSA complaint #11432637, 2021
“WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY UNABLE TO APPLY GAS OR CONTROL STEERING AND VEHICLE SLOWED AS IF GAS PEDAL WAS NOT DEPRESSED AT ALL. A SECOND TIME, AFTER COMING TO A STOP SIGN THE ENGINE SHUT DOWN. THE RADIO AND OTHER ELECTRONICS REMAINED ON BUT VEHICLE WOULD NOT RESTART. HAD VEHICLE TOWED TO INDEPENDENT SERVICE SHOP AND UNABLE TO DUPLICATE PROBLEM OR LOCATE ANY ERROR CODE. *TR”
NHTSA complaint #11328388, 2020
“THE STICK SHIFT DOES NOT MOVE OUT OF PARK. IT STAYS LOCKED IN THAT POSITION. I HAVE TO KEEP PULLING ON THE SHIFT HANDLE AND PUMPING THE BRAKE TO GET IT TO UNLOCK. THE VEHICLE IS IN STATIONARY MODE. I AM UNSURE WHAT US CAUSING THE PROBLEM.”
NHTSA complaint #11300400, 2020
Steering 6
“The contact owns a 2012 Jeep Compass. The contact stated while driving 65 MPH, the steering wheel became difficult to turn to the right or the left. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the front cross members were severely corroded and needed to be replaced. The dealer advised the contact that the vehicle was not safe to be driven. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.”
NHTSA complaint #11609391, 2024
“WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY UNABLE TO APPLY GAS OR CONTROL STEERING AND VEHICLE SLOWED AS IF GAS PEDAL WAS NOT DEPRESSED AT ALL. A SECOND TIME, AFTER COMING TO A STOP SIGN THE ENGINE SHUT DOWN. THE RADIO AND OTHER ELECTRONICS REMAINED ON BUT VEHICLE WOULD NOT RESTART. HAD VEHICLE TOWED TO INDEPENDENT SERVICE SHOP AND UNABLE TO DUPLICATE PROBLEM OR LOCATE ANY ERROR CODE. *TR”
NHTSA complaint #11328388, 2020
“FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.”
NHTSA complaint #11240711, 2019
Electronic Stability Control (Esc) 5 1 fire
“VEHICLE SPONTANEOUSLY CAUGHT FIRE IN DRIVEWAY.*DT CONTACT STATED THE INSPECTOR WHO INSPECTED THE JEEP SAID FIRE WAS DUE TO ELECTRICAL ISSUES.*JB”
NHTSA complaint #11194760, 2019 · fire
“CAR COMEPLETELY SHUT DOWN, AND WENT LIMP WHILE DRIVING 65 MPH ON HIGHWAY. CAR WOULD NOT GO OVER 10 MPH, POWER STEERING FAILED, AND CHECK ENGINE LIGHT BEGAN FLASHING.VERY DANGEROUS AS CAR SHUTS OFF WITHOUT WARNING AT HIGH SPEEDS. POWER STEERING CAME BACK ON AND CHECK ENGINE LIGHT WAS NO LONGER FLASHING. HAD IT TOWED; UPON ARRIVAL, CAR TURNED BACK ON AGAIN WITH NO ISSUES OR CHECK ENGINE LIGHT. CHECK ENGINE CAME BACK ON LATER IN THE DAY. THIS SEEMS TO BE A RECURRING ISSUE. MECHANIC WAS UNSURE IF IT HAD SOMETHING TO DO WITH A SENSOR OR CRANKSHAFT ISSUE.”
NHTSA complaint #11242267, 2019
“I GET A NO BUS THE HOW DASH LIGHTS UP NOTHING WORKS WHEN NO BUS SHOWS UP. I CANT GIVE A TURN SIGNAL I DON'T KNOW HOW FAST IM GOING. NOTHING WORKS WHEN NO BUS IS READING ON THE DASHBOARD.”
NHTSA complaint #11229820, 2019
Seats 4
“The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.”
NHTSA complaint #11542851, 2023
“MY TEENAGE DAUGHTER WAS RETURNING HOME FROM WORK ON A BUSY CITY STREET WHEN SHE WAS STARTLED BY A LOUD ABRUPT NOISE. SHE LOOKED OVER AND SAW THE PASSENGER-SIDE ACTIVE HEAD RESTRAINT HEADREST HAD SHOT OUT. QUITE SHAKEN, SHE ARRIVED HOME TO TELL ME SOMETHING HAD HAPPENED IN THE CAR. UPON EXAMINATION OF THE HEADREST, IT WAS CLEAR THAT IT HAD NOT 'DEPLOYED' OR 'TRIGGERED.' THE CLAMPS THAT ARE SUPPOSED TO RELEASE THE BAR WHEN DEPLOYING WERE STILL IN PLACE, HOLDING THE BAR. INSTEAD, THE PLASTIC THAT HOLDS THE BAR IN PLACE HAD BROKEN, ALLOWING THE HEADREST TO VIOLENTLY SHOOT OUT. FORTUNATELY, NO…”
NHTSA complaint #11115428, 2018
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT WAS DEFECTIVE AND THE COVERING FOR THE AREA UNDER THE SEAT BECAME DETACHED. THE VEHICLE WAS TAKEN FOR REPAIRS THREE TIMES HOWEVER, THE FAILURE WAS RECURRING. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE WAS CAUSING DIFFICULTY IN SECURING THE SEAT BELT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10593165, 2013
Engine And Engine Cooling 2
“The contact owns a 2012 Jeep Compass. The contact stated while driving 35 MPH, the vehicle seized and the check engine warning light was illuminated. The contact was able to restart the vehicle and continue driving to her destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic convertor to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light turned off independently but would intermittently illuminate. A dealer was not contacted. The manufacturer had not been informed of the failure. Th…”
NHTSA complaint #11462122, 2021
“The contact owns a 2012 Jeep Compass. The contact stated that previously there was a recall for the catalytic converter and the vehicle was repaired; however, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the oxygen sensor and threading with the stream sensor of the catalytic converter. The sensors were replaced; however, the vehicle was taken to another dealer for the catalytic converter replacement. The manufacturer was notified of the failure. The approximate failure mile…”
NHTSA complaint #11483097, 2020
Tires 2
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.”
NHTSA complaint #10547993, 2013
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING T4 TIRES, SIZE: P215/60/R17. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AWKWARDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD ONLY ASSIST WITH THE COSTS FOR ONE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.”
NHTSA complaint #10499540, 2012
Visibility 2
“THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR”
NHTSA complaint #10693389, 2015
“WINDSHIELD CRACKED ON THE INSIDE OF THE VEHICLE FOR NO REASON. VEHICLE WAS NOT MOVING AND WAS PARKED FOR APPROXIMATELY 4 DAYS. *TR”
NHTSA complaint #10622078, 2014
Forward Collision Avoidance 1 1 fire
“My car caught a fire while in the parking while sitting in an parking lot.”
NHTSA complaint #11522643, 2023 · fire
Interior Lighting 1
“THE DOME LIGHT OVER MY DASH LEAKS WATER WHEN IT RAINS. THIS IS EXTREMELY DANGEROUS AS I FIND MYSELF DRIVING AND TRYING TO AVOID GETTING WET OR AVOID THE ELECTRICAL SYSTEMS TO BE DAMAGED BY WATER. *TR”
NHTSA complaint #10939580, 2014
Latches/Locks/Linkages 1
“TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.”
NHTSA complaint #10783719, 2015
Service Brakes 1
“FAULTY OR DEFECTIVE CAMSHAFT/CRANKSHAFT SENSORS SHUTTING DOWN OR STALLING THE VEHICLE WHILE IN OPERATION AND MOTION, WITHOUT WARNING. DRIVING, UP TO 70MPH, IN HEAVY TRAFFIC ON A BUSY HIGHWAY, VEHICLE ENGINE STALLS AND RESULTS IN LOSS OF POWER STEERING, POWER BRAKES AND FORWARD MOMENTUM. WHEN THIS HAPPENS, THE DRIVER IS THRUST INTO A VERY DANGEROUS (AND POSSIBLY DEADLY) POSITION OF TRYING TO MANUALLY (W/O POWER) STEER AND/OR BRAKE THE VEHICLE AT HIGH RATES OF SPEED IN FAST AND DENSE TRAFFIC.”
NHTSA complaint #11240711, 2019
Traction Control System 1
“STARTED AROUND AUGUST 16,2014. WHEN DRIVING I WOULD MAKE A RIGHT HAND TURN THE TRACTION CONTROL LIGHT WILL COME ON AND STAY ON FOR 2 BLOCKS WHEN THE ROAD IS DRY AND THE JEEP WOULD START BUCKING AND IT WILL POWER DOWN AND SHUT OFF. THIS HAPPENS AT THE SAME ROAD ALL THE TIME. WHEN IT STARTS BUCKING AND POWERING DOWN IT SHUTS OFF AND I CAN NOT STEER THE JEEP. I ALMOST GOT IN ACCIDENTS WHEN THIS HAPPENS. WE TOOK THE JEEP TO SAVAGE 61 FOR THEM TO CHECK, THEY CAN NOT FIND ANYTHING WRONG, WE ALSO CONTACTED CHRYSLER CORPORATION AND FILED A COMPLAINT. THEY SAID CALL SAVAGE 61 AND HAVE THEM LOOK AT IT.…”
NHTSA complaint #10650338, 2011
Visibility/Wiper 1
“WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. SOMETIMES WHEN I TURN RIGHT, SOMETIMES WHEN I TURN LEFT, SOMETIMES JUST WHEN I"M GOING STRAIGHT. THEY GO OFF MOSTLY ONCE, SOMETIMES 2 TO 4 TIMES. IT HAPPENS MORE IN WARMER WEATHER. IN WINTER THEY GO OF RANDOMLY EVERY 20 TO 400 MILES. NOW THAT ITS WARM THEY GO OFF RANDOMLY EVERY 1 TO 10 MILES (EVEN MULTIPLE TIMES). BEEN TO THE DEALER TWICE AND I'M BRINGING IT BACK FOR A THIRD TIME. *TR”
NHTSA complaint #10511939, 2012
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2012 Jeep Compass draws about 12.3 complaints per year on the road, ranking 8 of 13 among the Jeep Compass model years we have ingested (1 = most complaints per year on road).
Before you buy this Jeep Compass
Don't buy on the strength of a problems page alone. Check the exact VIN of the car you're looking at. The open recalls are free, and the full $19 safety report pulls every complaint, safety rating and a downloadable PDF for that one vehicle.
Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.