2012 Hyundai Tucson Problems & Owner Complaints

Engine 159 1 crash 12 fire 2 injury

“TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT C…”
NHTSA complaint #11256922, 2019 · crash · 1 injury(ies)

“Hola el motor del auto se tranc Hello the engine of the car stalled”
NHTSA complaint #11518785, 2023 · 1 injury(ies)

“Customer was driving down the road when he brakes were not functioning properly. The vehicle began to smoke and she pulled over and the fire started under the hood. We are the insurance carrier that paid for the damages.”
NHTSA complaint #11589585, 2024 · fire

Service Brakes 35 2 crash 2 fire

“Customer was driving down the road when he brakes were not functioning properly. The vehicle began to smoke and she pulled over and the fire started under the hood. We are the insurance carrier that paid for the damages.”
NHTSA complaint #11589585, 2024 · fire

“Our [XXX] daughter was driving the vehicle from our home to work in Richmond Heights (approx. 19 miles) on [XXX] on {XXX]. At approximately [XXX] and before the [XXX] exit ([XXX] area), the vehicle made a load bang/popping noise, began to lose power, and the interior began to fill with smoke. She was driving in one of the center lanes and luckily made it over to the right shoulder without incident despite traffic and the smoke impairing her view and use of the rear and side mirrors. She immediately got out and called 911. Luckily there was no accident involved and she was not trapped in the ve…”
NHTSA complaint #11568090, 2023 · fire

“While driving in October I hit a curb when I hit the brake it accelerated and I jumped a curb while my foot was still on the brake, I came to a stop after hitting a pole, the cops came to the they thought I would be able to drive off however the brakes were not working and neither was the emergency brake, I have yet to get the car fixed but I do think it's important that you made aware”
NHTSA complaint #11569606, 2023 · crash

Power Train 26 3 crash 1 fire

“I was driving down the interstate, going approximately 70mph, and my 2012 Hyundai Tucson started having difficulty maintaining speed. The engine started revving up while the car was still slowing down. Suddenly, I felt a knock and smoke started bellowing out of the engine bay. I pulled over immediately, opened the hood to inspect, and was almost burnt by the flames. There was a fire near the back of the engine block which I was able to put out with some water. I had my vehicle towed to the Hyundai of West Allis in Wisconsin. The dealership and a corporate Hyundai inspector determined that the…”
NHTSA complaint #11483215, 2022 · fire

“THIS CAR HAS AN AUTOMATIC TRANSMISSION AND IT PULLS OUT OF PARK VERY EASILY WITH NO KEY IN THE IGNITION OR FOOT ON THE BRAKE. THIS LED TO MY CAR ROLLING DOWN A HILL AND HITTING A TREE WITH NO ONE IN THE DRIVERS SEAT. WHEN I WENT TO THE DEALER THEY TRIED THIS ON ANOTHER CAR IN THE LOT AND IT DID THE SAME THING. I WAS TOLD BY HYUNDAI CORPORATE OFFICES THAT THIS IS A "CAMPAIGN" ITEM. I CAN NOT FIND THIS PROBLEM LISTED AND I THINK IT SHOULD BE ADDRESSED BEFORE IT LEADS TO INJURY OR DEATH. *TR”
NHTSA complaint #10467728, 2012 · crash

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION SHIFTED FROM DRIVE TO DRIVE 1 INDEPENDENTLY. ON ANOTHER OCCASION, THE BRAKES FAILED TO STOP THE VEHICLE WHEN APPLIED AND AS A RESULT, THE CONTACT CRASHED THROUGH A RESIDENTIAL GARAGE DOOR AND IMPACTED THE INTERIOR WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE UNTIL THE OTHER DAMAGES HAD BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS N…”
NHTSA complaint #10459275, 2012 · crash

Electrical System 17 1 crash 3 fire 1 injury

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE, SHE ALWAYS RECEIVED AN ELECTRIC SHOCK WHEN TOUCHING THE DOORS. THE VECHILE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10598868, 2013 · 1 injury(ies)

“Our [XXX] daughter was driving the vehicle from our home to work in Richmond Heights (approx. 19 miles) on [XXX] on {XXX]. At approximately [XXX] and before the [XXX] exit ([XXX] area), the vehicle made a load bang/popping noise, began to lose power, and the interior began to fill with smoke. She was driving in one of the center lanes and luckily made it over to the right shoulder without incident despite traffic and the smoke impairing her view and use of the rear and side mirrors. She immediately got out and called 911. Luckily there was no accident involved and she was not trapped in the ve…”
NHTSA complaint #11568090, 2023 · fire

“THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.”
NHTSA complaint #11114308, 2018 · fire

Unknown Or Other 12

“My 2012 Tucson started dumping large amounts of oil. Would be ok not dumping then would start drastically using then stop again. Vehicle ran fine then it started doing this maybe 3 months into this approx a week ago it started making noises coming from the motor. It is doing as I was told the motors Hyunda has recalled already done yet it is not listed in that recall. From what I understand it is a fire hazard as well as a road safety hazard due to it possible stalling. I have has 2 mechanics tell me it's pertains to the recalled motors. To see if it's a issue I'm expected to pay the dealersh…”
NHTSA complaint #11609346, 2024

“Front passenger door extremely hard to open and front driver exterior handle wont open door.”
NHTSA complaint #11561801, 2023

“Door latches do not open from the exterior, could possibly cause a safety hazard”
NHTSA complaint #11542545, 2023

Engine And Engine Cooling 10 1 crash 1 fire 1 injury

“I BOUGHT A NEW CAR. 3 1/2 MONTHS LATER , I WAS REAR-ENDED. I TOOK CAR TO DEALERSHIP TO GET TAILGATE AND PAN AND BUMPER REPAIRED. WHEN WE PICKED UP VEHICLE, STRONG TOXIC FUMES FROM REPAIR WERE SO STRONG THAT WE COULD NOT DRIVE CAR. INSTANT HEADACHE, UPPER RESPIRATORY AGGRAVATION, SORE THROAT, BURNING EYES. CAR HAS BEEN TO REPAIR SHOP NUMEROUS TIMES AND MONTHS LATER STILL CAUSES ILLNESS IN FAMILY. AT ONE TIME THAT I DROVE CAR I ALMOST LOST CONSCIOUSNESS. I HAVE INFORMED HYUNDAI DEALERSHIP SEVERAL TIMES. I INFORMED HYUNDAI CORPORATION. PROBLEM PERSISTS CONSISTENTLY FOR 8-9 MONTHS AND AFTER…”
NHTSA complaint #10534365, 2012 · crash · 1 injury(ies)

“The contact owns a 2012 Hyundai Tucson. The contact stated while driving 75 mph, the contact heard a clicking sound coming from the engine compartment. The contact stated moments later, a loud explosion came from the rear of the vehicle. The contact saw smoke coming from the rear of the vehicle. The vehicle stalled while driving to the side of the roadway. The vehicle was towed to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact stated that the vehicle was serviced two years prior under NHTSA campaign number: 19V063000 (Eng…”
NHTSA complaint #11424083, 2021 · fire

“The contact owned a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) and 19V063000 (Engine and Engine Cooling) and requested to be removed from the recall distribution list. The manufacturer was contacted.”
NHTSA complaint #11596111, 2024

Structure 9 2 crash 1 fire 4 injury

“WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR”
NHTSA complaint #10552460, 2013 · crash · 2 injury(ies)

“I BOUGHT A NEW CAR. 3 1/2 MONTHS LATER , I WAS REAR-ENDED. I TOOK CAR TO DEALERSHIP TO GET TAILGATE AND PAN AND BUMPER REPAIRED. WHEN WE PICKED UP VEHICLE, STRONG TOXIC FUMES FROM REPAIR WERE SO STRONG THAT WE COULD NOT DRIVE CAR. INSTANT HEADACHE, UPPER RESPIRATORY AGGRAVATION, SORE THROAT, BURNING EYES. CAR HAS BEEN TO REPAIR SHOP NUMEROUS TIMES AND MONTHS LATER STILL CAUSES ILLNESS IN FAMILY. AT ONE TIME THAT I DROVE CAR I ALMOST LOST CONSCIOUSNESS. I HAVE INFORMED HYUNDAI DEALERSHIP SEVERAL TIMES. I INFORMED HYUNDAI CORPORATION. PROBLEM PERSISTS CONSISTENTLY FOR 8-9 MONTHS AND AFTER…”
NHTSA complaint #10534365, 2012 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE, SHE ALWAYS RECEIVED AN ELECTRIC SHOCK WHEN TOUCHING THE DOORS. THE VECHILE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10598868, 2013 · 1 injury(ies)

Vehicle Speed Control 9 1 crash 1 injury

“TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT C…”
NHTSA complaint #11256922, 2019 · crash · 1 injury(ies)

“I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR ST…”
NHTSA complaint #11351015, 2020

“VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.”
NHTSA complaint #11265952, 2019

Air Bags 6 4 crash 4 injury

“WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR”
NHTSA complaint #10552460, 2013 · crash · 2 injury(ies)

“Airbag located in the steering wheel partially deployed during a moderate/serious accident. It came out of the front of the steering wheel but never inflated. I have pictures available of the partially deployed airbag. No other airbags were deployed during this front end crash. The seatbelt tensioner did activate and prevented serious injury during the crash. There was no indication, via warning lights or any other messages, that the system was not working properly. All outstanding recalls for the vehicle had been addressed. It is unknown if the partial deployment was indicated in the p…”
NHTSA complaint #11686195, 2025 · crash · 1 injury(ies)

“MY 2012 HYUNDAI TUSCON WAS INVOLVED IN A SERIOUS ACCIDENT. MY DAUGHTER WAS THE DRIVER AND NO OTHER PASSENGERS IN THE VEHICLE. ALL AIRBAGS IN THE VEHICLE DEPLOYED AT IMPACT EXCEPT THE DRIVER'S AIRBAG? I SEE NUMEROUS HYUNDAI RECALLS AND AIRBAG ISSUES ON THE INTERNET, BUT NO MENTION OF THE TUSCON. MY DAUGHTER HAS SERIOUS INJURIES AS A RESULT OF THE AIRBAG FAILING TO DEPLOY. *TR”
NHTSA complaint #10556611, 2013 · crash · 1 injury(ies)

Steering 6 1 crash

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT WAS DRIVING 35 TO 40 MPH WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A DITCH. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ELECTRONIC POWER STEERING MOTOR FAILED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS UNKNOWN.”
NHTSA complaint #10458831, 2012 · crash

“I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR ST…”
NHTSA complaint #11351015, 2020

“On [XXX], Gas pedal failed to accelerate car while transitioning from [XXX\ on-ramp to the highway lane. Was able to steer car to shoulder before momentum dissipated. Warning lights for oil and motor were illuminated on dash. No power steering. Turned off motor. Restarted car eventually. Warning lights not illuminated. Gas pedal worked. Drove about 30 minutes to dealer. Hyundai did agree to replace motor and I paid a fraction of the cost ([XXX]). Since then, they have agreed to reimburse me for my cost. However, an oil leak was detected at the dealer two months ([XXX]) after rece…”
NHTSA complaint #11569625, 2019

Wheels 5 2 crash 2 injury

“WE WERE GOING THROUGH A GREEN TRAFFIC LIGHT, WE WERE ABOUT THE 6TH CAR THROUGH THE LIGHT WHEN VEHICLE COMING OUT OF NOWHERE RAN THE RED LIGHT FROM THE CROSS STREET AT ABOUT 55MPH, DID NOT TRY TO STOP, WE SLOWED TO ALMOST A STOP AND SWERVED TO AVOID THE PERSON. SHE DID NOT TRY TO STOP AND T-BONED US IN THE DRIVERS WHEEL AND DOOR, BUT THE AIRBAGS DID NOT ACTIVATE, EVEN WITH THIS HIGH SPEED COLLISION. THIS IS THE SECOND ACCIDENT OF THIS KIND WHERE THEY DID NOT ACTIVATE. THE FIRST WAS IN JANUARY AND WE WERE REAR ENDED AT A HIGH SPEED WHILE STOPPED AT A TRAFFIC LIGHT. *TR”
NHTSA complaint #10552460, 2013 · crash · 2 injury(ies)

“* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO I…”
NHTSA complaint #11098690, 2018 · crash

“HELLO, I PURCHASED A 2012 HYUNDAI TUSCON, 2WD, AND HAD A TERRIBLE TIME IN THIS VEHICLE DURING SNOWY/WET WEATHER. I LIVE IN SILVER SPRING, MD, AND WAS DRIVING THE VEHICLE IN SNOW ON FEBRUARY 21, 2015. THE VEHICLE SKIDDED, THE TIRES SPUN, AND THE CAR GOT STUCK SEVERAL TIMES. ALSO, THE ESC (ELECTRONIC STABILITY CONTROL) HAD TO BE MANUALLY DISABLED IN ORDER TO KEEP FROM BEING REAR ENDED, AS THIS FUNCTIONS MORE LIKE A BRAKE--THAN A FEATURE TO DESIGNED TO MAINTAIN CONTROL OF THE CAR. I'M ORIGINALLY FROM CHICAGO, IL, AND AM QUITE USED TO DRIVING VEHICLES IN SNOWY CONDITIONS. THIS WAS A MOST UNU…”
NHTSA complaint #10715071, 2015

Fuel System 4

“2012 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO FUEL SWITCH SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL SWITCH FAILED AND CAUSED ENGINE FAILURE PRIOR TO THE WARRANTY EXPIRING BUT, THERE WAS NO REPAIR AVAILABLE AT THE TIME. *JS”
NHTSA complaint #11280112, 2019

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT DRIVING ABOUT 55 MPH, THE FUEL GAUGE SHOWED THREE BARS AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, IT WENT TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THERE WERE SOME UNKNOWN WARNING LIGHTS THAT ILLUMINATED AND THEN UNILLUMINATED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAITED FOR SOMEONE TO ARRIVE WITH FUEL AND ADDED FUEL TO THE VEHICLE. THE VEHICLE WAS THEN ABLE TO START. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS…”
NHTSA complaint #11207471, 2019

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED THAT THE VEHICLE HAD THREE QUARTERS OF A TANK OF FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED. ON ANOTHER OCCASION, THE FUEL TANK HAD A SIGNIFICANT AMOUNT OF FUEL, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE VEHICLE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK AND WOULD NOT EXCEED $2 WORTH OF FUEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL INTAKE FILLER HOSE FAILED AND NEEDED TO…”
NHTSA complaint #10947560, 2016

Suspension 4

“The contact owns a 2012 Hyundai Tucson. The contact stated while the vehicle was at an independent mechanic for an oil change, the contact was informed that the subframe was significantly rusted. Additionally, the contact stated while driving 25-35 MPH, she was losing control of the vehicle. The contact was able to pull to the side of the roadway. The contact stated that upon inspecting the vehicle, she noticed that the rear passenger's side wheel was dislocated. The vehicle was towed to an independent mechanic, where it was diagnosed that the subframe and other parts were severely rusted. The…”
NHTSA complaint #11611423, 2024

“TURN MY CAR ON WAS PROCEEDING TO BACK UP AND I HEARD A POP IT STILL MOVED SO I KNEW IT WASN'T THE TIE RODS OR SOMETHING LIKE THAT AND ALL OF A SUDDEN WHILE I WAS DRIVING I KEPT HEARING A RATTLE AND ALL OF A SUDDEN ON A BLOCK AWAY FROM MY HOUSE A PIECE FLEW OUT AND WAS THE SPRING FOR THE STRUT SHE ONLY HAS 40000 MILES ON IT I WAS READING UP AND THEY LAST BETWEEN 50000 AND 100000 MILES ON IT”
NHTSA complaint #11322289, 2020

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. UPON OPENING THE DRIVER'S SIDE DOOR, THERE WAS AN ABNORMAL POPPING NOISE AND A PIECE OF METAL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRING FRACTURED. SANSONE AUTO MALL (100 US HIGHWAY 1, AVENEL, NJ 07001) ADVISED THE CONTACT TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.”
NHTSA complaint #11062214, 2018

Electronic Stability Control (Esc) 2

“HELLO, I PURCHASED A 2012 HYUNDAI TUSCON, 2WD, AND HAD A TERRIBLE TIME IN THIS VEHICLE DURING SNOWY/WET WEATHER. I LIVE IN SILVER SPRING, MD, AND WAS DRIVING THE VEHICLE IN SNOW ON FEBRUARY 21, 2015. THE VEHICLE SKIDDED, THE TIRES SPUN, AND THE CAR GOT STUCK SEVERAL TIMES. ALSO, THE ESC (ELECTRONIC STABILITY CONTROL) HAD TO BE MANUALLY DISABLED IN ORDER TO KEEP FROM BEING REAR ENDED, AS THIS FUNCTIONS MORE LIKE A BRAKE--THAN A FEATURE TO DESIGNED TO MAINTAIN CONTROL OF THE CAR. I'M ORIGINALLY FROM CHICAGO, IL, AND AM QUITE USED TO DRIVING VEHICLES IN SNOWY CONDITIONS. THIS WAS A MOST UNU…”
NHTSA complaint #10715071, 2015

“THE ELECTRONIC POWER STEERING FEELS STUCK,VAGUE,HARD,LACKS OF MANEUVERABILITY AND FEEDBACK WHILE DRIVING THE VEHICLE, FEELING THE SENSATION THAT YOU WILL LOST CONTROL OF THE VEHICLE.THE VEHICLE GOES TO EITHER WAYS (RIGHT OR LEFT SIDE) GIVING THE IMPRESSION THAT YOU ARE GOING TO CRASH.ALSO IS VERY DIFFICULT TO MAINTAIN THE VEHICLE ALIGN ON THE ROAD LANE AND IT HAS TO BE CORRECTED CONSTANTLY REQUIRING MORE PHYSICAL EFFORT THAN NORMAL DRIVING. *TR”
NHTSA complaint #10448236, 2012

Exterior Lighting 2

“THE LIGHTS ABOVE OUR REAR LICENSE PLATE KEEP FALLING OUT OF THE SOCKET DUE TO THE CLIPS BREAKING. I HAVE BEEN BRINGING THE CAR INTO OUR LOCAL HYUNDAI DEALER AND THEY HAVE BEEN VERY GOOD AT REPLACING THE ITEM. THE CAR WAS PURCHASED IN AUGUST OF 2011 AND HAS BEEN BACK TO THE DEALER 5 TIMES TO REPLACE THE PART. *TR”
NHTSA complaint #10525519, 2012

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEAD LIGHTS FAILED. THE CONTACT WAS ABLE TO REACTIVATE THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000.”
NHTSA complaint #10492022, 2012

Visibility 2

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TINT ON THE FRONT WINDSHIELD MALFUNCTIONED. THE LOWER SECTION OF THE WINDSHIELD WAS AFFECTED, WHICH CAUSED A VISIBILITY HAZARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNKNOWN.”
NHTSA complaint #11170093, 2018

“TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF SHATTERED. GLASS ENTERED THE VEHICLE, BUT NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.”
NHTSA complaint #10930185, 2016

Equipment 1 1 injury

“TODAY, MY 2012 TUCSON NEEDED A TIRE PUT BACK ON, AFTER USING A SPARE. ON ASPHALT, LEVEL GROUND, I USED THE JACK THAT CAME WITH MY VEHICLE ALIGNED AS DIRECTED, AND SLOWLY LIFTED THE CAR, DRIVER FRONT. THE SPARE TIRE CAME OFF EASILY, WITHOUT PROBLEMS. AS I ALIGNED THE TIRE TO PUT ON, THE JACK FAILED, TWISTING OUTWARDS AND COLLAPSING, TWISTING MY RIGHT WRIST BADLY. I HAD A JACK STAND UNDER THE CAR, OR I COULD HAVE BEEN SERIOUSLY HURT. HOWEVER, THE JACK STAND HAD BEEN ALIGNED FOR THE CAR WHEN THE JACK WAS LIFTING IT. BECAUSE THE JACK FAILED IT NO LONGER ALIGNED WITH THE LIFT POINT, AND PUSH…”
NHTSA complaint #10577255, 2014 · 1 injury(ies)

Equipment Adaptive/Mobility 1

“I WAS HAVING MY CAR CLEANED AFTER A WEEK AT THE BEACH AND THE LITTLE PLASTIC CIRCLE THAT HOLD THE FLOOR MATS IN PLACE CAME OFF OF THE FLOOR MAT. NOW WHEN I DRIVE THE FLOOR MAT IS CONSTANTLY RIDING UP ONTO THE GAS PEDAL. I CALLED HYUNDAI AND THEY SAID THERE WAS NOTHING THEY COULD DO AND I'D HAVE TO PURCHASE A WHOLE NEW SET OF FLOOR MATS FOR OVER $100. THE CAR WAS JUST OVER A YEAR OLD AT THE TIME.... NOW I HAVE HAD TO TAKE THE FLOOR MAT OUT BECAUSE I AM AFRAID THE GAS PEDAL WILL GET STUCK OR THE FLOOR MAT WILL PREVENT ME FROM USING THE BRAKE PROPERLY. *TR”
NHTSA complaint #10560928, 2013

Fuel/Propulsion System 1

“I PURCHASED THIS VEHICLE IN AUGUST, 2018 AS A USED UNIT. STARTING THE NEXT MONTH I WOULD BE DRIVING DOWN THE ROAD AND DOING THE SAME SPEED WITH NO ACCELERATION ON MY PART AND THE MOTOR WOULD REV UP BY ITSELF TO 6000-8000 RPM AND THE VEHICLE DOES NOT GAIN ANY SPEED. THIS HAS HAPPENED INTERMITTENTLY DESCRIBED TO MY MECHANIC WHEN I TOOK IN FOR AN OIL CHANGE AND HE COULDN'T FIGURE OUT WHAT COULD HAVE HAPPENED. THANKSGIVING DAY TRAVELING ABOUT 95 MILES TO MY BROTHER'S HOUSE AND DID THE REVVING 3X'S. SINCE THANKSGIVING THE SAME PROBLEM HAS HAPPENED APPROXIMATELY 4 MORE TIMES. THIS HAPPENS WHEN TH…”
NHTSA complaint #11166600, 2018

Seats 1

“Campaign #[XXX] I was notified and contacted Hyundai multiple times - 11/14, 15 and 16.There were multiple other times as well. I contacted both Broadway and Bergstrom Hyundai in both Appleton and Green Bay on multiple occasions as well to ask for a rental while awaiting the remedy as you are advised not to park near structures and outside. I live in an area where this is not possible and rent a duplex with a shared driveway-meaning that if a fire would occur, an explosion would most likely occur and lives would be lost. This also means that going to run errands while parked near other vehicl…”
NHTSA complaint #11574576, 2023

Tires 1

“KUMHO SOLUS KL21 TIRES ARE A REAL SAFETY ISSUE.. TREAD MEASURES 8/32" AND THE TREAD IS SEPARATING. CAR SHAKES SO BAD AT 30 MPH YOU CAN NOT TALK TO THE PERSON SITTING NEXT TO YOU. *TR”
NHTSA complaint #10567726, 2014

Visibility/Wiper 1

“WHEN I PURCHASE THE CAR THERE'S WINDOW TINT APPLIED ACROSS THE WHOLE WINDSHIELD OF THE VEHICLE. IT LOOK LIKE STEAM IS COMING FROM IT CAUSING IT HARD TO SEE OUT OF THE WINDSHIELD WHEN DRIVING ESPECIALLY AT NIGHT.”
NHTSA complaint #11181668, 2018