2012 GMC Acadia Problems & Owner Complaints

Steering 46 1 crash 1 injury

“6/18/15 LIFTGATE CAME CRASHING DOWN ON MY HEAD SO THE STRUTS WERE REPLACED AT DEALERSHIP FOR 116.72 PLUS TAX. THERE IS A RECALL #15240 FOR THIS REPAIR. BUT MY CAR WAS BUILT ON 3/8/2012 WHICH IS 9 DAYS AFTER THE RECALL DATES YOU SUBMITTED. THIS DATE NEEDS TO BE EXTENDED. MORE INVESTIGATION NEEDS TO BE LOOKED INTO THIS AND OBVIOUSLY MY CAR IN WITHIN THE PARAMETERS OF THIS RECALL. ARE THEY WAITING FOR SOMEONE TO GET HIT SO HARD IN THE HEAD AND BE KILLED. I WOULD HOPE NOT. ON DEC 12, 2014 SECONDLY THERE IS A PROBLEM THAT AT 46000 MILES THE STEERING PUMP WENT OUT DEALERSHIP TOLD ME TO KEEP T…”
NHTSA complaint #10788706, 2014 · 1 injury(ies)

“ACADIA WAS TRAVELING AT 55 MPH WHEN HEARD/FELT A POP/BUMP. STEERING WHEEL STARTED SPINNING TO LEFT THEN RIGHT. STEERING WHEEL STRAIGHTENED OUT. WHILE STEERING WHEEL WAS STILL FACING STRAIGHT, THE CAR STARTED VEERING SHARPLY TO THE RIGHT. THE ACADIA HIT A CULVER THEN FLIPPED 4 TIMES, COMING TO A STOP OVER 160 FEET FROM WHERE IT LEFT THE ROAD”
NHTSA complaint #10767269, 2015 · crash

“The contact owns a 2012 GMC Acadia. The contact stated that shortly after purchasing the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that the catalytic convertor was faulty and needed to be replaced. The mechanic also inspected the vehicle and determined that the steering rack, front struts, and suspension control arms were also faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage…”
NHTSA complaint #11670219, 2025

Power Train 43 2 crash

“Was waiting on dealership to catch up to bring in for a transmission problem. I know it is transmission related due to not wanting to shift properly and the fact my friend has same make and model only about 100000 more miles than mine does was doing same symptoms and she took to 3 or 4 mechanics and all said nothing wrong..no codes show up...needless to say after about 2 months it stalled out on her on interstate with speed limit 75 and she barely moving. I myself was at a sharp curve in turn lane waiting on traffic and when I braked to stop it made horrible sound and felt like brake was push…”
NHTSA complaint #11431779, 2021 · crash

“ON 03/07/15 AT APPROXIMATELY 1715 AT TYLER STATE PARK OUR VEHICLE WAS BACKED INTO THE PARKING SPACE ON A SLIGHT INCLINE AT CABIN ONE. OUR 3 YEAR OLD DAUGHTER WAS IN OUR 2012 GMC ACADIA IN THE DRIVER SEAT AND OUR FRIEND'S 9 YEAR OLD SON WAS IN THE PASSENGER SEAT; WITH THE VEHICLE IN PARK THE IGNITION TURNED OFF AND THE KEYS IN MY HUSBAND POCKET. OUR 3 YEAR OLD DAUGHTER WAS ABLE TO GET THE VEHICLE OUT OF PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL FORWARD DOWN THE INCLINE, ACROSS THE STREET AND HITTING TWO TREES. THIS CAUSED DAMAGE TO THE BUMPER AND RIGHT QUARTER PANEL CAUSING THE PASSENGER…”
NHTSA complaint #10701556, 2015 · crash

“The contact owns a 2012 GMC Acadia. The contact stated that the vehicle failed to release from low gear while at a stop. The transmission was backed up. The engine light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there were no recalls. The failure mileage was approximately 213,766.”
NHTSA complaint #11739205, 2026

Structure 43 1 crash 11 injury

“THE VEHICLE WAS IN MOTION NEAR AN INTERSECTION AND APPROACHING THE LIGHT TO TURN. ( NEAR AIRPORT IN RALEIGH NC) THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY DURING THE CRASH. THE OTHER VEHICLE HAS BEEN DECLARED TOTAL LOSS AND MINE HAS SIGNIFICANT DAMAGE AND COULD BE CLASSIFIED AS TOTAL LOSS. THERE ARE PERSONAL INJURIES. I AM ATTACHING PICTURES OF THE VEHICLE AND ACCIDENT REPORT.”
NHTSA complaint #10925628, 2016 · crash · 2 injury(ies)

“The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.”
NHTSA complaint #11676183, 2025 · 1 injury(ies)

“The power liftgate suddenly collapsed while I was standing underneath it. It dropped on top of my head pretty hard as it was a sudden drop of the liftgate. My safety was/is at risk and has caused injury to my head. Currently experiencing headaches. As condition progresses, I will be seeking medical attention. It is available for inspection. I have recorded a video of the problem. The problem is recurring and reproducing. I have not taken it to a dealer or independent service center today (9/13/2021 date of incident) as the weather is bad in my area (experiencing high rain and winds from a…”
NHTSA complaint #11432824, 2021 · 1 injury(ies)

Electrical System 41 2 injury

“WITH THE VEHICLE IS STATIONARY, I OPENED THE POWER LIFT GATE, IT OPENED COMPLETELY, AND SUDDENLY FEE FELL ABOUT 1 TO 2 FEET, STIKING ME AND MY 6 MONTH OLD SON IN THE HEAD. I HAVE REPEATED THIS OPERATION MULTIPLE TIMES STANDING CLEAR OF THE LIFT GATE AND IT CONTINUES TO DO THE SAME THING EVERYTIME. IT IS NOT SAFE TO ACCESS THE CARGO AREA OF MY VEHICLE UNTIL THIS IS REPAIRED. I CALLED THE GMC DEALER IN BUNKIE, LA TO SEE IF IT WAS COVERED UNDER THE 2012 GMC ACADIA RECALLS FOR POWER LIFT GATE MALFUNCTIONING, AND THEY SAID IT WASN'T COVERED. I DISAGREE.”
NHTSA complaint #11032825, 2017 · 2 injury(ies)

“service battery charging station error code keeps popping up”
NHTSA complaint #11730616, 2025

“This 2012 GMC Acadia denali with close to 160k has been in the shop several times due to it randomly stalling out It kept basically locking me out from starting the car a "service anti-theft system" would flash across the dash followed by a flashing check engine light along with a lock and key symbol. A local GM repair shop had it in 3 times for them to tell me they couldn't figure it out or get the vehicle to "act up" they cut me two new keys and tightened up what they claimed to be loose battery cables just for the vehicle to die/stall with a no crank no start happen literally 10 minutes do…”
NHTSA complaint #11669007, 2025

Unknown Or Other 41 1 fire 4 injury

“CAR IS IN PARK WHEN BUTTON IS PUSHED FOR POWER LIFT GATE. POWER LIFT GATE WILL OPEN, STAYS OPEN BRIEFLY, THEN WILL BEGIN CLOSE. IT 'CATCHES' ITSELF MOMENTARILY BEFORE SLAMMING SHUT. IT HAS SLAMMED SHUT ON ME SEVERAL TIMES, CAUSING THE HATCHBACK DOOR TO HIT MY HEADING ONE OCCASION.”
NHTSA complaint #11150839, 2018 · 1 injury(ies)

“BACK IN JANUARY 2017 I TOOK MY CAR IN TO HAVE THE POWER LIFTGATE RECALL WORK DONE AT MY DEALER. ON 3/1/17 IN THE EVENING, WHILE LOADING GROCERIES IN THE BACK OF MY CAR THE POWER LIFTGATE FELL FULL-FORCE RIGHT ONTO MY HEAD AND PUSHED DOWN ONTO MY NECK (AND IT IS A VERY HEAVY LIFTGATE!). THANKFULLY I DID NOT PASS OUT. I IMMEDIATELY CALLED MY SERVICE GUY TO LET HIM KNOW WHAT HAD HAPPENED. I ALSO BROUGHT THE CAR IN TO THE DEALER THE VERY NEXT DAY. AFTER NOT FEELING WELL THE NIGHT BEFORE, I WENT URGENT CARE, WHO IN TURN SENT ME TO THE ER FOR A CT SCAN OF MY HEAD. I SUFFERED A CONCUSSION. I D…”
NHTSA complaint #10958877, 2017 · 1 injury(ies)

“I PRESSED THE POWER LIFT GATE BUTTON IT OPENED & I WAS PLACING A BAG IN BACK OF CAR WHEN THE LIFT GATE WENT DOWN WITHOUT WARNING & HIT ME IN THE HEAD. CAUSING A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION 2 HEAD LACERATIONS THAT REQUIRED 7 STAPLES”
NHTSA complaint #10748097, 2015 · 1 injury(ies)

Engine 36 2 crash

“Was waiting on dealership to catch up to bring in for a transmission problem. I know it is transmission related due to not wanting to shift properly and the fact my friend has same make and model only about 100000 more miles than mine does was doing same symptoms and she took to 3 or 4 mechanics and all said nothing wrong..no codes show up...needless to say after about 2 months it stalled out on her on interstate with speed limit 75 and she barely moving. I myself was at a sharp curve in turn lane waiting on traffic and when I braked to stop it made horrible sound and felt like brake was push…”
NHTSA complaint #11431779, 2021 · crash

“MY WIFE AND THREE DAUGHTERS, AGES 11, 9, AND 6, WERE INVOLVED IN A MAJOR CRASH. AN ELDERLY MALE TRAVELED THRU A STEADY RED TRAFFIC SIGNAL AND STRUCK THE PASSENGER SIDE OF MY WIFE'S VEHICLE AS SHE WAS CROSSING THE INTERSECTION WITH A GREEN TRAFFIC SIGNAL. AFTER IMPACT, THEY WERE PUSHED HEAD ON INTO A TRAFFIC STANDARD (WHICH WAS TAKEN OUT COMPLETELY) AND THEN INTO A TELEPHONE POLE, ALSO HEAD ON. NOT ONE AIRBAG DEPLOYED. THE VEHICLE IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. IN MARCH OF 2014 THERE WAS A RECALL CONCERNING THE AIRBAGS NOT DEPLOYING IN THESE VEHICLES (# 14V118000). I…”
NHTSA complaint #10882239, 2016 · crash

“The contact owns a 2012 GMC Acadia. The contact stated that the vehicle failed to release from low gear while at a stop. The transmission was backed up. The engine light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there were no recalls. The failure mileage was approximately 213,766.”
NHTSA complaint #11739205, 2026

Air Bags 34 4 crash 3 injury

“THE VEHICLE WAS IN MOTION NEAR AN INTERSECTION AND APPROACHING THE LIGHT TO TURN. ( NEAR AIRPORT IN RALEIGH NC) THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY DURING THE CRASH. THE OTHER VEHICLE HAS BEEN DECLARED TOTAL LOSS AND MINE HAS SIGNIFICANT DAMAGE AND COULD BE CLASSIFIED AS TOTAL LOSS. THERE ARE PERSONAL INJURIES. I AM ATTACHING PICTURES OF THE VEHICLE AND ACCIDENT REPORT.”
NHTSA complaint #10925628, 2016 · crash · 2 injury(ies)

“THE SIDE CURTAIN AIRBAGS DEPLOYED COMING UP MY DRIVEWAY. THERE WAS NO COLLISION AND MY VEHICLE WAS TRAVELING ONLY 8 MILES PER HOUR. I HAVE ASKED FOR EXPLANATION FROM THE MANUFACTURER ON HOW THE AIRBAGS DEPLOYED IF THEY DID NOT MALFUNCTION. THEY REFUSE TO PROVIDE AN EXPLANATION OR PROOF MY VEHICLE WAS TESTED.”
NHTSA complaint #11389876, 2020 · 1 injury(ies)

“THE FRONT PASSENGER TIRE BLEW OUT CAUSING ME TO RUN INTO THE DITCH. I WAS THE ONLY PERSON IN THE VEHICLE BUT ALL THE REAR AIRBAGS DEPLOYED IN THE BACK BUT NOT IN THE FRONT. THE FRONT SEATBELTS LOCKED BUT NOT THE BACK....”
NHTSA complaint #11362989, 2020 · crash

Fuel/Propulsion System 23

“Ratle sound in the engine thinking it may be the timing chain. Code p0430 came on stating catalytic converter bank 2 needs replaced. We replaced o2 sensor downstream on bank 2 code was cleared by shop. After driving a few miles same check engine light came on and i took it to the shop they hooked it up to run the code and it was the same p0430 again”
NHTSA complaint #11668471, 2025

“SIDE IMPACT AIRBAG CONNECTOR,FRONT SAFETY BELT ANCHOR, POWER LIFT GATE PROP ROD RECOVERY”
NHTSA complaint #11560760, 2023

“I was driving 40 mph, when warnings appeared on my dash. "Service Stabalizor control", "Traction control turned off", "power is reduced", and the check engine light came on. I lost power as if engine quit, no acceration, but then came back intermittent. If I had been on a highway going 65 mph, in heavy traffic, there may have been an accident. Power steering remained on. I took to an auto service business, and they were unable to find the problem. Code indicated a fuel pressure problem.”
NHTSA complaint #11517714, 2023

Exterior Lighting 21 1 fire

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT WHEN REPLACING THE LIGHT BULB, THE BASE OF THE BULB AND THE PLASTIC HARNESS WAS BURNT AND MELTED. THE CONTACT STATED THAT THE BULBS WERE REPLACED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.”
NHTSA complaint #10667686, 2014 · fire

“Daytime Running light bulb and housing failure. Some 2012 Acadia models recalled under now expired recall for bulbs and deformation of surrounding housing. Apparently the above recall was excluded from this recall and should have been included. Both DRL on this vehicle have failed and surrounding housing has been damaged . Subsequently replacing just bulbs is not possible. The housing melted on the bulb. Photo is available on request. This failure should be considered a fire hazard. GM customer service center stated to me that this vehicle was not included in recall after VIN search. Some 20…”
NHTSA complaint #11716658, 2026

“The headlights in this make and model go out frequently. I've owned my vehicle for 2 years and have put 5 headlights in it.”
NHTSA complaint #11468418, 2022

Vehicle Speed Control 10 2 crash

“Was waiting on dealership to catch up to bring in for a transmission problem. I know it is transmission related due to not wanting to shift properly and the fact my friend has same make and model only about 100000 more miles than mine does was doing same symptoms and she took to 3 or 4 mechanics and all said nothing wrong..no codes show up...needless to say after about 2 months it stalled out on her on interstate with speed limit 75 and she barely moving. I myself was at a sharp curve in turn lane waiting on traffic and when I braked to stop it made horrible sound and felt like brake was push…”
NHTSA complaint #11431779, 2021 · crash

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED UNEXPECTEDLY THROUGH A GARAGE DOOR. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *AS”
NHTSA complaint #10968620, 2017 · crash

“Driving at 55mph, suddenly the Traction Control blinks on & off, the vehicle starts skipping. Next, Service Stabilitrack System appears and I almost come to a complete stop, Engine Running at Reduced Power appears. I barely made it to the side of the road, traffic was heavy at the time. This is apparently a common issue with other Owners and could be a number of different sensors, parts malfunctioning.”
NHTSA complaint #11430560, 2021

Electronic Stability Control (Esc) 9

“ON 2/6/20 AFTER GETTING INTO MY VEHICLE AND TURNING ON THE IGNITION VEHICLE WOULDN'T START SO THE SAME DAY I HAD MY VEHICLE TOWED TO A CERTIFIED DEALER IN UNION. AT THE DEALER THEY FIRST STATED THE GROUND WIRE TO STARTER WAS CHEWED UP SO THEY REPLACED THE STARTER AND THEN A FEW HOURS LATER THEY STATED NO COMUNICATION WITH ECM & BCM. THEY THEN STATED THEYFOUND WATER INTRUSION ON PASSAGE SIDE FUSE BLOCK THAT SHORTED OUT THE ECM AND BCM. AT DEALER THEY REPLACED FUSE BLOCK, ECM AND BCM. WELL AFTER $2027.05 LATER THEY WAS ABLE TO GET MY VEHICLE RUNNING AGAIN BUT NOW THE CAR RADIO AND MY ONSTAR…”
NHTSA complaint #11312016, 2020

“WHILE DRIVING MY GMC ACADIA THE CAR STARTED LOOSING POWER, IT THEN GAVE A MESSAGE THAT SAID TRACTION CONTROL OFF/ON IT ALSO HAD STABILITY TRACK MESSAGE.”
NHTSA complaint #11291202, 2019

“I BOUGHT MY CAR AT THE END OF APRIL. JUNE 27. 2019 WAS THE FIRST TIME THAT I HAD THE STABILITRAK ISSUE. AT 102206 MILES, TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS THE RR AND RF SPEED SENSORS AND RIGHT FRONT AND RIGHT REAR PASSENGER WHEEL BEARINGS. TODAY SEPTEMBER 9, 2019 AND AT 103003 MILES IT HAPPENED AGAIN. I WAS DRIVING BOTH TIMES, AND BOTH TIMES THE BRAKES GRIND AND I COULD FEEL LOOSENESS IN THE GAS PETAL AND IT SQUEAKS LIKE AN OLD SPRING BED. I AM A DISABLED VETERAN AND I ONLY USE THE CAR TO GET TO VA APPTS, GROCERY STORE AND GENERAL ERRANDS. I CAN'T AFFORD TO SPEND ANOTHER $1,2…”
NHTSA complaint #11254231, 2019

Seat Belts 8

“SIDE IMPACT AIRBAG CONNECTOR,FRONT SAFETY BELT ANCHOR, POWER LIFT GATE PROP ROD RECOVERY”
NHTSA complaint #11560760, 2023

“RIGHT FRONT PASSENGER SIDE SEAT BELT BUCKLE DOES NOT LOCK AND SECURES THE RIGHT FRONT PASSENGER IN PLACE”
NHTSA complaint #10923868, 2016

“THE SPRINGS INSIDE PLASTIC SEAT BELT RETRACTOR P/N 19301109 HAVE PUSHED THROUGH AND BROKEN THE PLASTIC HOUSING ON THE MALE END OF THE BUCKLE. MY DEALER SAYS IT IS NOT COVERED BY WARRANTY OR RECALL BUT THAT IT SHOULD NOT HAVE HAPPENED. I'M SENDING YOU A PICTURE TO CONSIDER MAKING A SPECIAL CLAIM AS THIS IS A SAFETY ISSUE. GREEN BUICK/GMC IN DAVENPORT, IA WANTS $223 FOR THE WHOLE SEAT BELT ASSEMBLY WHEN ALL I NEED IS THE PLASTIC BUCKLE COVER. THEY ALSO WANTED $90 FOR LABOR. I FILED CASE # 8-2087889077 WITH GENERAL MOTORS CUSTOMER ASSISTANCE CENTER 'GMCACUPDATE@GM.COM'”
NHTSA complaint #10864529, 2016

Service Brakes 8 1 crash

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED UNEXPECTEDLY THROUGH A GARAGE DOOR. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *AS”
NHTSA complaint #10968620, 2017 · crash

“I was driving along [XXX] . I stopped at Walmart and shopped for about 2 hours. I was Leaving Walmart and was stopped at a red light at the exit from Walmart [XXX] and traction control light comes on and a message came up and stated traction control off and to service stability control and the vehicle loses power right at the light. I checked everything I could and dis connect the battery for about 30 minutes and connected the battery back up vehicle still would not start. After sitting there for 3 hours the vehicle starts up. A week later the same thing happens again. I had to go through all…”
NHTSA complaint #11662691, 2025

“The brakes on the vehicle have failed 5-7 times within the past year and a half. By "failed" I mean that the pedal was touching the floor of the vehicle and did NOT engage. Mechanic was unable to replicate the failure any of the three times we took it in to get it looked at. The brake pads, rotors, and fluid lines have all been checked multiple times and are all in good condition. The master cylinder was replaced and the brakes worked well for about 6-7 months. Approximately 3 weeks ago, the brakes failed entirely, yet again, this time driving on a highway at 70mph. The emergency brake h…”
NHTSA complaint #11432366, 2021

Visibility/Wiper 8

“FRONT BLOWER MOTOR FOR DEFROST/HEATING/COOLING SYSTEM INTERMITTENTLY STOPS WORKING. SEEMS TO STOP WORKING MORE OFTEN IN RAIN, SNOW, AND COLD. HAS BEEN A SAFETY HAZARD, ESPECIALLY BECAUSE DEFROST DOESN'T WORK AND WINDSHIELD FOGS UP. VERY DIFFICULT TO SEE. BELIEVE THAT SOME OLDER ACADIA MODEL YEARS HAVE A RECALL ON THE BLOWER MOTOR BECAUSE IT GETS WET DURING RAIN AND SNOW AND NO LONGER WORKS. THE 2012 ACADIA HAS THE SAME PROBLEM. POTENTIALLY GETTING WET THROUGH A FAULT IN THE SUNROOF?? (08312020REAR BLOWER CONTINUES TO WORK.)”
NHTSA complaint #11366455, 2020

“I HAVE HAD TO REPLACE THE HEADLIGHT BULB AND THE DAY LIGHT BULBS 4 TIMES SINCE JANUARY. EACH TIME I REPLACE ONE THE OTHER GOES OUT AND IT DOES'T LAST LONGER THAN A FEW WEEKS. THIS IS VERY DANGEROUS AND STRESSFUL AS THE HEADLIGHTS WENT OUT ON ME AS I WAS DRIVING HOME TWO NIGHTS AGO AND THE ROAD THAT I TAKE TO GET HOME IS VERY DARK. ALSO, I HAD TO REPLACE THE MULTI FUNCTION SWITCH (WINDSHIELD WIPER SWITCH DUE TO IT ONLY WORKING ON HIGH SPEED) IN JANUARY. I'VE NOTICED MULTIPLE PEOPLE WITH THE SAME COMPLAINTS. PLEASE FIX THIS PROBLEM AS BUYING BULBS ARE BECOMING EXPENSIVE AS WELL AS THE TIME IT T…”
NHTSA complaint #11089983, 2018

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS ONLY WORKED AT THE HIGHEST SETTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.”
NHTSA complaint #10970985, 2017

Suspension 6

“The contact owns a 2012 GMC Acadia. The contact stated that shortly after purchasing the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that the catalytic convertor was faulty and needed to be replaced. The mechanic also inspected the vehicle and determined that the steering rack, front struts, and suspension control arms were also faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage…”
NHTSA complaint #11670219, 2025

“I STARTED HAVING STEERING PROBLEMS WHEN I WOULD SLOW DOWN TO MAKE A TURN ON A CITY STREET. THE STEERING WAS VERY TIGHT. UNSAFE CONDITION WITHOUT WARNING. I HAD THE POWER STEERING UNIT REPLACED, THEN I WAS TOLD THE RACK AND PINION HAD METAL IN THEM AND NEEDED TO BE REPLACED. MECHANIC WAS UNABLE TO FLUSH OUT THE METAL. I PICKED UP THE CAR TODAY AFTER A COST OF $2,200. DROVE HOME ON CITY STREETS, SAME PROBLEM ONLY TIGHTER TURNING. CALLED THE MECHANIC AND WAS TOLD TO RETURN THE CAR. JUST LUCK I HAVE ANOTHER CAR TO DRIVE. SHOULD BE A RECALL ON THIS VERY UNSAFE CONDITION. *TR”
NHTSA complaint #11330438, 2020

“REPLACED HEADLIGHTS - DROVE DOWN THE ROAD MY VEHICLE STARTED BOUNCING MECHANIC TOOK IT BACK IN THE STRUTS FAILED WHEN THE TIRES WERE REMOVED AND THE VEHICLE WAS UP”
NHTSA complaint #11311558, 2020

Seats 5

“WARNING "SERVICE AIR BAGS" POPS UP; DEALER SAYS NEEDS PASSENGER PRESENCE ASSEMBLY $200 AND LABOR $500. SAYS AIR BAG WILL NOT DEPLOY. ALSO HAPPENED 1 YR AGO BUT MESSAGE WENT AWAY UNTIL RECENTLY.”
NHTSA complaint #11256939, 2019

“THE SENSOR READING LIGHT CONTINUES TO COME ON BUT DOESN'T MATCH THE AREA ITS STATING. TOOK CAR TO DEALERSHIP FOR SERVICE AND LIGHTS DISPLAYING NOW WON'T GO OFF. I HAVE REPLACED TIRES AND AIR IN THE TIRES LIGHT STILL ON. FOUND THAT TO MUCH PRESSURE IS IN TIRES AND THEY MAY BURST.”
NHTSA complaint #10806669, 2015

“ON APRIL 2ND WHILE DRIVING HOME FROM WORK, WAS STOPPING AT A STOP LIGHT AND ALL OF THE SUDDEN THE DRIVER'S SEAT JUST JERKED LIKE IT WAS COMING UNBOLTED. IT NOW MAKES A SQUEAKING NOISE AND THE SEAT HAS GIVE TO IT, LIKE ITS NOT BOLTED DOWN REAL TIGHT. I FEAR IT IS VERY UNSAFE. WE DO NOT EVEN DRIVE THE CAR EVERY DAY. THE MAIN REASON I HAVE NOT REPAIRED IT YET IS BECAUSE GM HAS A HISTORY, OF SAYING IT IS NOT A MANUFACTURERS ISSUE. AND I WILL HAVE TO PAY FOR THE REPAIR. I HAVE HAD TO HAVE IT AT THE REPAIR SHOP 4 TIMES ALREADY FOR AN AIR BAG ISSUE. THEN HAD TO TAKE IT IN FOR A RUSTED FUSE IN…”
NHTSA complaint #10705829, 2015

Visibility 4

“The contact owns a 2012 GMC Acadia. The contact stated while driving 60 MPH, the liftgate lamp detached from the vehicle. No warning lights were illuminated. After a visual inspection, the contact observed that the adhesive had severely deteriorated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 175,000. The VIN was unavailable.”
NHTSA complaint #11569486, 2022

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER'S SIDE MIRROR STARTED TO CHANGE COLOR. THE CONTACT STATED THAT THE MIRROR WAS DISCOLORED FROM THE BOTTOM TO HALFWAY UP THE MIRROR. THE CONTACT TOOK THE VEHICLE TO GROPPETTI AUTOMOTIVE FAMILY VISALIA BUICK GMC (1313 E. MAIN ST. VISALIA, CA 93292; (866)248-5241) WHO STATED THAT THE MIRROR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.”
NHTSA complaint #11361141, 2020

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 40 MPH, THE AIR CONDITIONER LIGHT FAILED TO ILLUMINATE INITIALLY, BUT LATER ILLUMINATED INTERMITTENTLY. THE AIR CONDITIONER FAILED TO TURN ON AFTERWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE IN THE AIR CONDITIONER LINE HOSE DUE TO THE HOSE RUBBING UP AGAINST THE POWER STEERING LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.”
NHTSA complaint #10969041, 2017

Engine And Engine Cooling 3

“The contact owns a 2012 GMC Acadia. The contact stated that shortly after purchasing the vehicle, the check engine warning light illuminated. The vehicle was taken to the local mechanic who discovered that the catalytic convertor was faulty and needed to be replaced. The mechanic also inspected the vehicle and determined that the steering rack, front struts, and suspension control arms were also faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage…”
NHTSA complaint #11670219, 2025

“The contact owns a 2012 GMC Acadia. The contact stated that while driving 70 MPH, the RPM would rise to 4,000 however, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact pulled over to the side of the road and inspected the vehicle and became aware of smoke coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the engine block, camshaft, reverse gear, and transmission housing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The fai…”
NHTSA complaint #11546058, 2023

“AIR CONDITIONER BLOWER SPEED DECREASES WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES. AIR CONDITIONER RECIRCULATE BUTTON SPONTANEOUSLY CUTS OFF. REAR AIR CONDITIONER BLOWER SPEED DROPS WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES AND THEN COMPLETELY STOPS BLOWING DESPITE REAR A/C CONTROL REMAINING IN THE ON POSITION. REAR A/C BUTTON MUST BE TURNED OFF, THEN TURNED BACK ON TO RESTART BLOWER. VOLTAGE METER SHOWS A DROP IN VOLTAGE WHEN BRAKES ARE APPLIED AND ENGINE SPEED DECREASES. *TR”
NHTSA complaint #10469402, 2012

Equipment 3

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 40 MPH, THE AIR CONDITIONER LIGHT FAILED TO ILLUMINATE INITIALLY, BUT LATER ILLUMINATED INTERMITTENTLY. THE AIR CONDITIONER FAILED TO TURN ON AFTERWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE IN THE AIR CONDITIONER LINE HOSE DUE TO THE HOSE RUBBING UP AGAINST THE POWER STEERING LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.”
NHTSA complaint #10969041, 2017

“1. THE POWER LIFT GATE ON MY VEHICLE FAILED ON 7/23/15. WHEN IT OPENED, IT WENT ALL OF THE WAY UP AUTOMATICALLY AND THEN CAME CRASHING BACK DOWN AND NEARLY HIT ME IN THE HEAD. 2. THE FAILURE FROM THAT POINT ON HAPPENS EACH AND EVERY TIME SO I HAD TO TURN THE FEATURE OFF. 3. I CONTACTED BOTH GM DIRECTLY AND SPOKE TO A LOCAL DEALERSHIP TWICE (HARE CHEVROLET IN NOBLESVILLE, IN) AND BOTH TOLD ME THAT THERE IS A RECALL ON THIS ITEM BUT NO SOLUTION AND SUBSEQUENTLY NO PARTS HAVE BEEN MANUFACTURED TO CORRECT PROBLEM. I WAS TOLD THAT I COULD FIX IT OUT OF MY OWN POCKET (WITH THE SAME SUSPECTED FAUL…”
NHTSA complaint #10788243, 2015

“TL* THE CONTACT OWNS A GM AFTERMARKET AIR DEFLECTOR (PART NUMBER: 1927884) BEING USED ON A 2012 GMC ACADIA. THE CONTACT WAS DRIVING 70 MPH WHEN THE CENTER PLASTIC TIE FRACTURED AND CAUSED THE DEFLECTOR TO CRASH INTO THE WINDSHIELD OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEFLECTOR WAS NOT REPLACED. THE SERIAL NUMBER AND VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. *TR”
NHTSA complaint #10567654, 2013

Fuel System 3

“TRUCK HAS A HORRIBLE FUEL SYSTEM. DRIVING DOWN THE HIGHWAY AND LOST POWER IN VEHICLE. LESS THAN 90K MILES. 2 BAD FUEL INJECTORS ALREADY, A FUEL PUMP REPLACEMENT, NOT TO MENTION OTHER MECHANICAL ISSUES. *TR”
NHTSA complaint #10934781, 2016

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THE ENGINE FAILED AND ENGINE FLUID LEAKED ON THE GROUND WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE ENGINE BLOCK WAS LEAKING INTERNALLY. THE DEALER REPLACED THE ENGINE TUBE, PIPES, THE FRONT CATALYTIC CONVERTER, AND THE POWER STEERING SYSTEM WAS CLEANED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL ALSO BEGAN VIBRATING AND SHAKING. THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2…”
NHTSA complaint #10520817, 2013

“BEGINNING ABOUT 4 MONTHS AFTER I BOUGHT THE VEHICLE, THE FUEL GAUGE BEGAN TO MALFUNCTION. THE GAUGE FLUCTUATES FROM HALF FULL TO EMPTY. MANY TIMES THE GAUGE SHOWS 1/4 TO EMPTY BUT THE TANK IS EMPTY. I HAVE RUN OUT OF GAS NUMEROUS TIMES (AT LEAST 10 TIMES) OVER THE LAST 2 YEARS BECAUSE THE GAUGE SHOWS I HAVE GAS AND THE TANK IS EMPTY. TOOK IT TO THE DEALER ON NUMEROUS OCCASIONS AND THE DEALER SAID THEY CHECKED IT BUT FOUND NO PROBLEM. THIS IS A DANGEROUS SITUATION WHEN TRAVELING ON THE FREEWAY AT HIGH SPEED AND I LOSE ALL POWER STEERING AND BRAKES. I NOW HAVE TO FILL UP THE TANK WHEN THE…”
NHTSA complaint #10594172, 2012

Traction Control System 3

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING SHOOK AND MADE NOISES. IN ADDITION, THE SERVICE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT DIAGNOSE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.”
NHTSA complaint #11221535, 2019

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DECREASED TO ZERO AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL, STABILITRAK, AND THE ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED AND DEACTIVATED. THE VEHICLE INDEPENDENTLY SWITCHED TO REAR WHEEL DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.”
NHTSA complaint #10822570, 2015

“2012 GMC ACADIA. CONSUMER WRITES IN REGARDS TO STABILIZER TRACK AND TRACTION CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED THE VEHICLE POWERED DOWN WHILE DRIVING, DUE TO A WARNING TO SERVICE THE STABILIZER TRACK AND TRACTION CONTROL SYSTEM. *JB”
NHTSA complaint #10662824, 2012

Wheels 3 1 crash

“Rear driver side cast aluminum knuckle/hub assembly fractured. The rear wheel partially separated from the suspension with uncontrolled toe, camber, & caster. Wheel impacted suspension linkage causing fracture of rear driver side rotor. Vehicle is available for inspection. Incident caused driver to lose control of vehicle and go into ditch UNKNOWN if problem has been reproduced Vehicle/component has not been inspected No warning symptoms prior to failure”
NHTSA complaint #11505287, 2023 · crash

“I DISCOVERED A FLAT TIRE AND CALLED AAA TO PUT ON MY SPARE. THEY SAID THE SPARE "DONUT" HAD DANGEROUS RUST ON THE BOLT HOLES AND REFUSED TO MOUNT THE RIM ON MY VEHICLE.THEY CITED A CASE IN A PRIOR WEEK WHERE THEY MOUNTED A RIM LIKE THIS AND IT FELL OFF THE CAR.THESE RUSTY RIMS ARE MOUNTED UNDER THE VEHICLE AND REPRESENT AN UNSAFE SITUATION. I CALLED GM AND THEY REFERRED ME TO THE DEALERSHIP. THE DEALERSHIP CALLED GM AND THEY AGREED ,AS A ONE TIME COURTESY,TO REPLACE THE RIM.THE NEXT DAY,THEY CALLED AND SAID THEY WOULDN'T REPLACE IT BUT WOULD GIVE ME$100 GIFT CARD. I SAID,I NEED A SPARE,NOT…”
NHTSA complaint #10703794, 2015

Equipment Adaptive/Mobility 1

“EITHER I GOT A LEMON, WHICH IS DEFINITELY A POSSIBILITY, OR THERE ARE SIGNIFICANT ISSUES W/ GMC AS A MANUFACTURER WHICH IS EVIDENT. THE AMERICAN CAR INDUSTRY JUST WON'T DO BUSINESS DIFFERENTLY BUT THEN AGAIN, THEY DON'T HAVE TO- THEY GET BAILED OUT BY THE GOVERNMENT REPEATEDLY. I LEASED THIS VEHICLE IN OCTOBER, 2012. THE ISSUES CITED ABOVE, WERE RELATED TO 3 BAD FUEL IGNITION VALVES, THEY WERE REPLACED FINALLY AFTER I TOOK THE CAR BACK TO 2 DIFFERENT DEALERS AND NEARLY 6 MONTHS OF COMPLAINING. THE ISSUE WAS WHEN ACCELERATING, THE RPMS WOULD STICK AT AROUND 5-6 WHEN I WAS TRAVELING AROUND…”
NHTSA complaint #10629017, 2013

Latches/Locks/Linkages 1

“The contact owns a 2012 GMC Acadia. The contact stated that while closing the hatch of the vehicle, the driver's side ball joint hinge fractured, causing the bar holding the hatch to scrape off some of the tints of the windshield. The contact stated that he was able to stop the hatch from fully closing to prevent the hatch from braking the windshield. The contact stated that the hatch had not been opened since the incident occurred to prevent further damage to the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of th…”
NHTSA complaint #11623619, 2024

Tires 1

“TL* THE CONTACT OWNS A 2012 GMC ACADIA. AFTER THE CONTACT PURCHASED THE VEHICLE, HE NOTICED THAT IT DID NOT COME EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER STATED THAT THE VEHICLE DOES NOT COME EQUIPPED WITH A SPARE TIRE. THE APPROXIMATE FAILURE MILEAGE WAS 27,114. UPDATED 9/18/174*CN UPDATED 02/05/2015 *JS”
NHTSA complaint #10616910, 2014