2012 Ford Expedition Problems & Owner Complaints

Power Train 64 2 crash

“The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him…”
NHTSA complaint #11550843, 2023 · crash

“TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING THE ENGINE OFF MOMENTS LATER THE VEHICLE ROLLED DOWN THE DRIVEWAY, CROSSING THE STREET AND CRASHED INTO THE NEIGHBORS HOUSE. DURING THE INCIDENT NO INJURIES WERE REPORTED AND NO POLICE WERE CALLED TO THE SCENE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *DT CONSUMER STATED VEHICLE HAS FAULTY GEAR SHIFTER AND PARTS WERE BACKORDER. DAMAGED HANDLE REPAIRED.*JB”
NHTSA complaint #11328850, 2020 · crash

“The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 16V248000 (Power Train). A tow truck company was contacted, and was able to restart the vehicle, but the failure persisted. The local dealer was contacted and confirmed that there was no recall coverage associated…”
NHTSA complaint #11729726, 2026

Electrical System 20 1 fire

“I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.”
NHTSA complaint #11543010, 2023 · fire

“JULY 2025 MY 2012 FORD EXPEDITION THREW A P0742 CODE FOR A STUCK TORQUE CONVERTER CLUTCH. THE VEHICLE HAD JUST UNDER 150K MILES AND STARTED TO JERK IN AND OUT OF GEAR AND THE WRENCH LIGHT ILLUMINATED SO I, THANKFULLY WAS GOING APPROXIMATELY 45 MPH WHEN IT HAPPENED AND WAS ABLE TO PULL THE VEHICLE OVER AS IT WAS IN LIMP MODE. WHEN I CLEARED THE DTC CODE THE PROBLEM WENT AWAY TEMPORARILY BUT EVENTUALLY LOCKED BACK UP AGAIN WITHIN A MILE FROM MY HOME. UNFORTUNATELY, FORD DEALERSHIPS WILL NOT STAND BEHIND THE CUSTOMER SERVICE NUMBER THAT THEY HAVE LISTED FOR A REPLACEMENT OF THE TRANSMISSION LEAD…”
NHTSA complaint #11676319, 2025

“I just purchased (2 months ago) a 2012 Ford Expedition EL 5.4l v8 from a private party. I wish I would have done more research as I am ALREADY EXPERIENCING TRANSMISSION ISSUES THAT I BELIEVE ARE DIRECTLY RELATED TO THE VEHICLES LEAD FRAME RECALL. IT THREW A P0742 CODE ON ME Torque Converter Clutch Circuit stuck on and decided that it would only drive in limp mode unless I cleared the code, pulled over, cycles the key, and restarted the vehicle. Even as dangerous as this UNEXPECTED SHIFTING INTO 1ST GEAR AT HIGHWAY SPEEDS IS, IT IS EQUALLY AS DANGEROUS TO BE GETTING OUT OF YOUR VEHICLE IN MOVI…”
NHTSA complaint #11676082, 2025

Vehicle Speed Control 16 3 crash 7 injury

“VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR”
NHTSA complaint #10619402, 2014 · crash · 6 injury(ies)

“STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NO…”
NHTSA complaint #10487785, 2012 · crash · 1 injury(ies)

“The transmission jumps in and out of gear, the engine revs on its on. I was on the highway the first time and I going between 60 and 65 mph and it sounded like the whole bottom of the truck was just ripped out, the truck went from drive to either park or first gear it locked up the back tires and there was a truck behind me he tried to miss me but he hit the back passenger side of the truck. He was very very upset he threatening and cussing me because he thought I just slammed on my brakes for no reason. I explained to him what was happening and calmed down think God. It could have killed him…”
NHTSA complaint #11550843, 2023 · crash

Structure 15 4 crash 1 fire 12 injury

“VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR”
NHTSA complaint #10619402, 2014 · crash · 6 injury(ies)

“I WAS INVOLVED IN A TRAFFIC COLLISION TODAY, MAY 15, 2015, GOING SOUTHBOUND THE SPEED OF 45MPH ON A CITY STREET IN RANCHO CUCAMONGA CA. ANOTHER CAR GOING WESTBOUND DIDN'T WAIT AT STOP SIGN, WENT THROUGH THE INTERSECTION, I SLAMMED ON THE BRAKES AND TURNED WHEEL TO THE RIGHT TO AVOID HITTING HER BUT WE COLLIDED, I WAS SPUN AROUND, SHE ENDED UP IN THE FRONT YARD THE HOUSE ON THE CORNER. THE FRONT OF MY VEHICLE HIT THE FRONT FENDER AND FRONT DOOR OF THE PASSENGER SIDE OF HER VEHICLE. ONLY 1 AIRBAG DEPLOYED IN MY VEHICLE, THE PASSENGER SIDE, WITH NO PASSENGER SITTING THERE. MY VEHICLE HAS SEVERAL…”
NHTSA complaint #10985892, 2017 · crash · fire · 3 injury(ies)

“B POST FAILED CAUSING SEAT BELT TO RIP OUT. I CAN SEND MORE PICTURES IF NEEDED.”
NHTSA complaint #11153432, 2018 · crash · 3 injury(ies)

Engine 12 1 crash 1 fire 6 injury

“VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR”
NHTSA complaint #10619402, 2014 · crash · 6 injury(ies)

“I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.”
NHTSA complaint #11543010, 2023 · fire

“The contact owns a 2012 Ford Expedition. The contact stated that while his wife was driving 30 MPH, the transmission unexpectedly downshifted, causing the occupants to lunge forward. The tires squealed and the wheels locked up. The vehicle was turned off but failed to restart. No warning light was illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 16V248000 (Power Train). A tow truck company was contacted, and was able to restart the vehicle, but the failure persisted. The local dealer was contacted and confirmed that there was no recall coverage associated…”
NHTSA complaint #11729726, 2026

Unknown Or Other 9 1 fire

“I was driving regularly down the road when I noticed the smell of electrical fire. Smoke started coming from the undercarriage of the truck. I pulled into a gas station, and the engine died, and I got out to look at what's causing the smoke. I observed what looked to be engine or transmission oil on fire dripping from the undercarriage, so I moved a safe distance from the vehicle, and within about 30 seconds, the entire vehicle was engulfed in flames. The fire department came, and extinguished the fire. The vehicle is 100% casualty, along with everything inside of it.”
NHTSA complaint #11543010, 2023 · fire

“ABS CPU control system. Error Code B1342-EC. Antilock braking system electronic control unit defect.”
NHTSA complaint #11679636, 2025

“My vehicle suddenly shifted downward, my gas pedal had no effect, my speedometer stopped working and my fuel and tire sensor lights came on. This happened multiple times on my drive this morning and would have caused an accident if I was being tailgated.”
NHTSA complaint #11467696, 2022

Service Brakes 6 1 crash 6 injury

“VEHICLE ACCELERATED UNINTENDED AND UNEXPECTED. SPEED WAS UNCONTROLLABLE. DRIVER AVOIDED TO THE BEST OF HIS ABILITIES STANDING WORKERS AND UNINTENTIONALLY HIT TWO OTHER VEHICLES AND WORKERS INSIDE THOSE VEHICLES. 6 INJURED TAKEN BY AMBULANCE TWO CRITICALLY HURT! *TR”
NHTSA complaint #10619402, 2014 · crash · 6 injury(ies)

“ABS CPU control system. Error Code B1342-EC. Antilock braking system electronic control unit defect.”
NHTSA complaint #11679636, 2025

“My wife backed my vehicle out of the garage and began her drive to work. She stopped a few times at stop light through town before she got to the freeway. Driving on the highway she notice/got a message on the dash that stated Low Brake Fluid. She wasn't sure what that meant as the brakes were working fine. On her drive to work she has 2 stop lights that are on the highway. Coming up to the first stop light she was unable to stop as the brake pedal went all the way to the floor. Her inability to stop caused to to run the red light at around 40 mph. I am a mechanic of 20 years. I went to her wo…”
NHTSA complaint #11458800, 2022

Air Bags 3 2 crash 1 fire 4 injury

“I WAS INVOLVED IN A TRAFFIC COLLISION TODAY, MAY 15, 2015, GOING SOUTHBOUND THE SPEED OF 45MPH ON A CITY STREET IN RANCHO CUCAMONGA CA. ANOTHER CAR GOING WESTBOUND DIDN'T WAIT AT STOP SIGN, WENT THROUGH THE INTERSECTION, I SLAMMED ON THE BRAKES AND TURNED WHEEL TO THE RIGHT TO AVOID HITTING HER BUT WE COLLIDED, I WAS SPUN AROUND, SHE ENDED UP IN THE FRONT YARD THE HOUSE ON THE CORNER. THE FRONT OF MY VEHICLE HIT THE FRONT FENDER AND FRONT DOOR OF THE PASSENGER SIDE OF HER VEHICLE. ONLY 1 AIRBAG DEPLOYED IN MY VEHICLE, THE PASSENGER SIDE, WITH NO PASSENGER SITTING THERE. MY VEHICLE HAS SEVERAL…”
NHTSA complaint #10985892, 2017 · crash · fire · 3 injury(ies)

“STOPPED AT 0MPH. WITNESS IN CAR BEHIND. FOOT ON BRAKE. TOUCHED ACCELERATOR NORMALLY. HEARD NOISE. CAR TOOK OFF AT HIGH SPEED. HIT WALL APPROX TWENTY FEET AWAY. BOTH FRONT AIRBAGS DEPLOYED. NO ONE IN PASSENGER SEAT. SEAT BELT ON, PER DRIVER, WITNESS WHO HELPED DRIVER THRU WINDOW, AND EXAMINATION OF SEAT BELT BY INSPECTOR. HOWEVER EDR READ SEAT BELT AS NOT ENGAGED. BRAKE READ AS NOT ENGAGED, HOWEVER EDR ALSO READ VEHICLE AT 0MPH. ACCELERATOR 0% AT 3.5 SECONDS PRIOR TO IMPACT, INITIAL ACCELERATION 23% THREE SECONDS PRIOR TO IMPACT, 99% 1.5 SECONDS PRIOR TO IMPACT. ENGINE RPMS DATA MAY NO…”
NHTSA complaint #10487785, 2012 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER M…”
NHTSA complaint #10713607, 2013

Seats 3

“NECK PROBLEMS DUE TO ANGLE OF HEAD REST WHILE BREAKING, I AM 6'5'. THE EXISTING HEADREST IS A DANGEROUS DESIGN AND NEEDS TO BE FIXED. *TR”
NHTSA complaint #10664062, 2014

“AFTER PURCHASING A 2012 FORD EXPEDITION, WE DISCOVERED THAT, WHEN RUNNING THE SEAT A/C, THE MOTOR INSIDE THE SEAT OVERHEATS. THIS CAUSES THE UPPER SECTION OF THE SEAT TO BECOME HOT, AND THE SEAT POCKET BEHIND THE SEAT TO BECOME VERY HOT. WE WERE ADVISED THAT THE SYSTEM WAS BUILT WITHOUT PROPER VENTILATION FOR THE MOTOR, AND THERE WAS NO FIX. NOT JUST FOR OUR VEHICLE BUT FOR ALL 2012 EXPEDITIONS....ALL HAVE THIS PROBLEM. THE ADVICE GIVEN BY FORD WAS "DON'T USE THE SEAT A/C DURING THE SUMMER." I WAS TOLD IT WOULD BE OKAY TO USE THE SEAT HEATER IN THE WINTER. HOWEVER, IF THE BLOWER DOESN'…”
NHTSA complaint #10455859, 2012

“THE HEADRESTS FOR THE DRIVER AND PASSENGER SEATS ARE QUITE UNCOMFORTABLE. WE DID NOT NOTICE WHILE TEST DRIVING, SINCE NEITHER OF US SAT IN THE PASSENGER SEAT, BUT ON THE DRIVE HOME I WAS IN THE PASSENGER SEAT TRYING TO REST MY HEAD AGAINST THE HEADREST AND FOUND IT UNCOMFORTABLE. IN THE DAYS TO COME, MY WIFE FOUND IT MORE SO. OUR WORKAROUND HAS BEEN TO INSERT A NECK PILLOW AT THE BASE OF THE HEADREST. WE CONTACTED FORD 800#, AND THE RESPONSE WAS THAT THE HEADREST WAS DESIGNED WITH THE ANGLE FORWARD LIKE THAT FOR SAFETY, AND THEY COULD DO NOTHING ABOUT IT. THEY DID NOT SEEM TO BE AWARE O…”
NHTSA complaint #10489194, 2011

Suspension 3

“REAR SUSPENSION FAILED, AND THE REAR DROPPED GOING 45 MPH DOWN THE ROAD. CHANGED RELAYS, BUT THE REAR IS STILL SAGGING. THE AIR SUSPENSION WON'T KICK ON. CAR IS UNDRIVEABLE. *TR”
NHTSA complaint #10706513, 2015

“WHILE DRIVING THE REAR AIR SUSPENSION FAILED ABRUPTLY CAUSING THE REAR OF THE VEHICLE TO BOTTOM OUT. THE VEHICLE LOST HANDLING ABILITY, COULD NOT BE DRIVEN AND HAD TO BE TOWED TO THE DEALER FOR WARRANTY REPAIR. THIS IS A SERIOUS SAFETY ISSUE IN THAT I USE THE VEHICLE TO TOW BOATS AND SNOWMOBILE TRAILERS OFTEN AT HIGHWAY SPEED. IF THE AIR SUSPENSION WERE TO FAIL WHILE ATTACHED TO A TRAILER THE TONGUE WILL HIT THE ROADWAY AND MAY BE A SERIOUS SAFETY ISSUE. I THINK THE SUSPENSION SHOULD BE RE-DESIGNED TO INCLUDE A SET OF SPRINGS TO PREVENT THE SUSPENSION FROM COMPLETELY BOTTOMING OUT IF THE A…”
NHTSA complaint #10576990, 2014

“TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER M…”
NHTSA complaint #10713607, 2013

Back Over Prevention 2

“The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the VIN and model year was not included. The vehicle was not repai…”
NHTSA complaint #11686275, 2024

“Metal corrosion on the back liftgate is allowing water to leech into the electrical connections to the back camera, causing it to intermittently not work leading to complete failure eventually. The service techs at the ford dealership have described this common problem with this year model expeditions and is due to a chemical problem either with the metal or factory paint or both. Corrosion is not due to rust. We bought the car new in late 2011.”
NHTSA complaint #11507158, 2022

Electronic Stability Control (Esc) 2

“VEHICLE DOWNSHIFTS WHILE DRIVING AT DIFFERENT SPEEDS. PANEL READS, FLAT TIRES, NO FUEL, NO GAUGES WILL WORK. I WAS PULLING OUT OF A GAS STATION ON A MAJOR HWY, I GAVE THE VEHICLE GAS TO ENTER THE LANE, AS I WAS APPROACHING A HIGHER SPEED , MY VEHICLE DOWNSHIFTED AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BREAKS TO AVOID HITTING ME IN THE BACK. ANOTHER TIME AT A HIGH RATE OF SPEED ON AN INTERSTATE , AS I WAS SWITCHING LANES, MY VEHICLE DOWNSHIFTS ALMOST CAUSING ANOTHER WRECK. IF IT HAD NOT BEEN FOR CAR SEATS, MY GRANDCHILDREN WOULD HAVE HIT THE FLOOR. IF IT HAD NOT BEEN FOR THE OTH…”
NHTSA complaint #11101913, 2018

“AFTER ENGAGING THE 4X4 VIA THE DASHBOARD CONTROL KNOB THE "SERVICE ADVANCE TRACK" MESSAGE WAS SHOWN IN THE INSTRUMENT CLUSTER. THE 4X4 WAS DISENGAGED AND THE VEHICLE WAS THEN STOPPED. THE INDICATOR LIGHTS FOR THE ABS, STABILITY CONTROL AND 4X4 WERE THEN ILLUMINATED ON THE INSTRUMENT CLUSTER. THE VEHICLE WAS RESTARTED AND AT THIS POINT ALL STABILITY CONTROL, ANTI-LOCK BRAKES AND OTHER POWERTRAIN SAFETY FEATURES WERE COMPLETELY INOPERABLE AND/OR DISABLED. THE VEHICLE WAS SERVICED AND A FAILURE OF THE WHEEL SPEED SENSOR WAS NOTED. *TR”
NHTSA complaint #10559602, 2014

Fuel/Propulsion System 2

“CUSTOMER COMPLAINED OF THE VEHICLE STALLING. TESTING FOUND AN ELECTRICAL ISSUE WITH THE FUEL SUPPLY AND DELIVERY SYSTEM. REMOVAL AND INSPECTION OF THE FUEL PUMP FOUND THE INTERNAL POWER WIRE TO THE PUMP RUBBED THROUGH ON THE PRESSURE REGULATOR GROUND SPADE CAUSING A SHORT CIRCUIT INSIDE THE FUEL TANK - THIS SHORT CIRCUIT BLOWS FUSE 44 IN THE UNDERHOOD FUSE BOX, CAUSES THE VEHICLE TO STALL WITHOUT WARNING, MELTED THE SAFETY GROUND WIRE BETWEEN THE FUEL PUMP AND PRESSURE REGULATOR, AND HAS A HIGH CHANCE OF CAUSING A FIRE INSIDE THE GAS TANK. THIS WAS ON THE FACTORY OE MOTORCRAFT FUEL PUMP ASS…”
NHTSA complaint #11064338, 2018

“A STRONG GAS SMELL/FUMES HAS FILLED THE PASSENGER CABIN ON MULTIPLE OCCASIONS WHILE UNDERWAY AND CANNOT DETERMINE WHY (NOT NEAR GAS STATION, NOT RECENT REFUELING, JUST REGULAR HIGHWAY DRIVING). SAW TODAY (6/4/13) THERE WAS A RECALL FOR MANY FORD MODELS FOR THE GAS SMELL/FUMES, BUT DID NOT INCLUDE EXPEDITION MODELS. LAST DATE OCCURRENCE OF THIS INCIDENT WAS 6/2/13. *TR”
NHTSA complaint #10515039, 2013

Seat Belts 2 1 crash 3 injury

“B POST FAILED CAUSING SEAT BELT TO RIP OUT. I CAN SEND MORE PICTURES IF NEEDED.”
NHTSA complaint #11153432, 2018 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2012 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND HEARD A SOUND WHEN THE WHEELS WERE TURNING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE AIR BAG HARNESS AND SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WITH THE SHOCKS RECURRED MULTIPLE TIMES AND WERE REPLACED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE SHE ASSUMED THAT THE VEHICLE HAD INCLUDED THE RESTRAINT CONTROL MODULE AND THE SAFETY BELT MINDER PER THE VEHICLE'S OWNER M…”
NHTSA complaint #10713607, 2013

Child Seat 1

“I HAVE THE GRACO MY RIDE 65. I HAD TO PUT THE SEAT IN MY MOTHER IN LAWS CAR AND CAN'T GET IT OUT NOW. IT SEEMS LIKE THE LATCH IT LOCKED OR STUCK. IT WILL NOT FEED ANY SLACK TO HELP REMOVE HE SEAT. NORMALLY THIS SEAT IS IN MY EXPEDITION AND A BIT EASIER TO GET OUT HOWEVER STILL VERY HARD. I HATE TO TAKE THIS SEAT OUT AND RE INSTALL OFTEN BECAUSE OF THIS SITUATION. AT THE MOMENT THE SEAT IS CURRENTLY STILL STUCK IN THE CAR. I CAN CUT THE STRAPS HOWEVER DON?T WANT TO DO THAT IF I DON'T HAVE TOO! (RELATED VEHICLE INFORMATION: MODEL YEAR=2012, MAKE=EXPEDITION , MODEL=FORD) *DT *DT *TR *DT NO VIN…”
NHTSA complaint #11244762, 2019

Exterior Lighting 1

“SMELLED A BURNING PLASTIC SMELL FROM THE REAR OF THE VEHICLE . AFTER SEARCHING I DISCOVERED THE 3RD BRAKE LIGHT HOUSING HAD OVERHEATED AND HAS MELTED IN THE FRAME FROM THE HEAT OF THE LIGHTING. THIS IS A STOCK HOUSING FROM FORD WITH FORD INSTALLED LIGHTS. *TR”
NHTSA complaint #10663647, 2014

Tires 1

“MY 2012 FORD EXPEDITION SUFFERED A CATASTROPHIC TIRE FAILURE WHILE TRAVELLING AT 65MPH ON THE FREEWAY. THE TIRE WAS ONLY 11 MONTHS OLD WITH APPROXIMATELY 9000 MILES. THE TIRE WAS INFLATED PROPERLY AND HAD NO EXTERNAL SIGNS OF WEAR. SLIGHTLY BEFORE THE TIRE SIDEWALL SEPARATED I HEARD A SLAPPING SOUND FROM THE LEFT FRONT AND EASED OFF THE GAS. THE TIRE THEN POPPED LOUDLY AND CAUSED THE VEHICLE TO BECOME HARD TO CONTROL. I WAS ABLE TO SLOW DOWN AND GET TO THE SIDE OF THE ROAD TO REPLACE IT WITH THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A. FORTUNATELY NO ONE WAS HURT BUT THE TREAD CAU…”
NHTSA complaint #10498264, 2013

Wheels 1

“LETTER FROM CONGRESSMAN KING ON BEHALF OF CONSTITUENT RE 2012 FORD EXPEDITION. *SMD THE CONSUMER STATED THE RIMS WERE REPLACED IN APRIL 2015. HOWEVER, THE NEW ARE MISSING THE CLEAR COAT IN CERTAIN AREAS AND THE SURFACE OF THOSE AREAS WERE ROUGH. *JB”
NHTSA complaint #10861834, 2016