2012 Dodge Grand Caravan Problems & Owner Complaints

Electrical System 336 11 fire

“The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manu…”
NHTSA complaint #11648781, 2025 · fire

“I GOT AN OIL CHANGE AND AN INSPECTION THE INSPECTION REPORT WAS GOOD, NO MAJOR MECHANICAL ISSUES. ONLY RECOMMENDATION WAS A POWER STEERING FLUSH NEXT TIME I CAME IN FOR AN OIL CHANGE. I DROVE THE VAN HOME 1/2 MILE AWAY. I PARKED THE VAN. I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. IT SMELLED LIKE BURNT RUBBER. I PROCEEDED TO DRIVE BACK TO SHOP 1/4 MILE AWAY. THE VAN LOST ALL POWER AT A STOP SIGN. I SAW MORE DARKER SMOKE COMING OUT. I GOT OUT OF THE VAN IMMEDIATELY. WITHIN 2 MINUTES THE VANS FRONT END WAS IN FLAMES.”
NHTSA complaint #11348929, 2020 · fire

“WELL MY WIFE WAS DRIVING THE VAN ON THE EXPRESSWAY WAY LAST YEAR VAN JUST SHUTS OFF. IT WOULDNT START SO I PUT MY JUMPER CABLES ON IT AND IT FIRED RIGHT UP A FEW DAYS LATER WE WENT TO KMART IN THEIR FOR ONLY A GOOD 20 MINUTES THE DRIVE ALONE WAS ABOUT AN HOUR AND HALF COME OUT AND THE BATTERY WAS DEAD ONCE AGING. GO FIGURE THIS WAS WHEN KMART STOPPED SELLING BIGGER BATTERIES. SO I WALKED OVER TO AUTOZONE AND BOUGHT A NEW BATTERY INSTALLED IT AND IT STARTED UP. WHILE WE GOT HOME THEN HAD TO LEAVE AGING TO GO GET THE KIDS FROM SCHOOL THE BATTERY WAS DEAD KNOW WHEN I SAY DEAD THROUGH ALL OF THIS…”
NHTSA complaint #11309421, 2019 · fire

Engine 118 1 crash 2 fire

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED TO A LOCAL DEALER. THE CONTACT CALLED 911 WHEN THE VEHICLE BURST INTO FLAMES. THE BATTERY WAS DISCONNECTED ON THE SCENE. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. UPDATED 05/10/17*LJ CAR WAS TAKEN TO A SERVICE SHOP AND THE MECHANIC WAS CONVINCED THERE WAS DIRECT CORRELATION BETWEEN THE RECALL AND DOOR…”
NHTSA complaint #10923906, 2016 · fire

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE ENGINE BLOCK (CONNECTION ROD) FRACTURED. THE CONTACT WAS NOTIFIED BY BYSTANDERS THAT SMOKE WAS COMING FROM THE TAILPIPE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD TO IMMEDIATELY CHECK THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD, UNDERNEATH THE VEHICLE, AND FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,249.”
NHTSA complaint #10898492, 2016 · fire

“ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NO…”
NHTSA complaint #10683055, 2015 · crash

Fuel/Propulsion System 68

“We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..”
NHTSA complaint #11731166, 2026

“The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad”
NHTSA complaint #11718989, 2025

“While driving engine was cutting out, stalling, hard to restart. Found the reason was thr TIPM. Found there was a safety recall R09 / NHTSA 15V-115 fuel pump Relay, however this was for other Fiat Chrysler models and not the Dodge Grand Caravan, please help me understand why? The TIPM within this caravan is the same TIPM installed is other Fiat Chrysler models and clearly the same danger concerns. I don't believe I need to tell the NHTSA how scary it was to be driving 65 on a freeway when this occurred putting my life and others around me in danger of possibly losing control of a vehicle. Th…”
NHTSA complaint #11635962, 2025

Unknown Or Other 60 1 crash 1 injury

“I WAS DRIVING DOWN THE HIGHWAY WHEN THE LOW TIRE PRESSURE LIGHT CAME ON, THEN THE CHECK ENGINE LIGHT CAME ON AND THEN EVERYTHING WENT OUT INCLUDING THE RADIO AND EVERYTHING ON THE DASHBOARD. THEN IT ALL LIT UP LIKE A CHRISTMAS TREE AND IT WAS LIKE I WAS FREE DRIVING AND NEUTRAL I PRESSED ON THE BRAKE AND NOTHING HAPPENED. I ENDED UP CRASHING TO THE BACK OF SOMEONE'S CAR.*DT *DT CONSUMER STATED THE VAN WAS TOTALED BECAUSE THE AIRBAGS DEPLOYED AND THAT TAKEN AWAY BY A TOW COMPANY.*JB”
NHTSA complaint #11258553, 2019 · crash · 1 injury(ies)

“While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.”
NHTSA complaint #11699639, 2025

“While driving around 30mph, the van completely shut down. With nowhere to pull over on the right, and to avoid an accident, I turned left onto a side road. I quickly realized I had no power steering or brakes. I had 2 children in the vehicle and school had just let out. Luckily there was no accident. With no brakes, I just coasted until I came to a stop on the side of the road. I wasn’t able to move the shifter into park. After a few minutes, everything came back to life. I was able to shift to park, start it up and drive away. No warning lights came on. No check engine light. This situation c…”
NHTSA complaint #11622047, 2024

Power Train 48

“We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..”
NHTSA complaint #11731166, 2026

“After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The…”
NHTSA complaint #11626583, 2024

“I bought the car 2 weeks ago with 105k miles on it. The car has died approximately 20 times in the last 2 weeks while I am driving it. It is so insanely dangerous, you will be going down a busy street and the car completely dies without warning. There is no dash lights on, no warning. The power steering goes. It's an accident waiting to happen, it’s unacceptable. After spending 2k at the mechanic and still the same problem. They have now told me I need the TIPM replaced at the dealership. Which also affects the lights, which are erratic, they come on or come off when they want, along with th…”
NHTSA complaint #11602041, 2024

Service Brakes 38

“Replacing brakes ever y 18,000 miles normal is every 40,000-60,000 miles”
NHTSA complaint #11507974, 2023

“I guess started with noticing oil being used at a faster pace then normal then a decent tick began along with AbS light which prevented cruise control from working. At this point We seemed Professional advice from a licensed Mechanic who then preformed a small job of dropping transmission pan to clean metal shavings out! And replacing tires and brake pads assured us routers were fine. He was concerned with the fact that the abs light continued to be on so we the paid to get wiring for abs redone (not sure what was called). After this the cruise control worked abs went off but we noticed the br…”
NHTSA complaint #11491429, 2022

“2017 I purchased my car. I had several problems with the key lock and car starting. Immediately tried to return the car but dealer wouldn’t allow it. I have now found out there were 2 recalls in 2017 I was not aware of this until now. Even though dodge has stated to me they were fixed as a consumer if my car was presenting issues so early on after these recalls I should have had a grace period to give the vehicle back if other issues were presented. Currently car is smoking on the drivers side with a heavy burning smell. Car is over heating as well as the car would not stop while I was driv…”
NHTSA complaint #11483614, 2022

Vehicle Speed Control 24 3 crash 1 injury

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND WITHOUT WARNING INDEPENDENTLY ACCELERATED WHILE IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT THEN DEPRESSED THE BRAKE PEDAL AND SHIFT THE GEAR TO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE. . A TOTALED OF 5 VEHICLES WERE INVOLVED IN THE CRASH. THE VEHICLE WAS THEN TURNED OFF. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FAILED. THE CONTACT STATED THAT ONE OF THE VEHICLE WAS OCCUPIED HOWEVER NO INJURIES WERE SUSTAINED BY THE VEHIC…”
NHTSA complaint #11317531, 2020 · crash · 1 injury(ies)

“WHILE PULLING INTO A PARKING SPACE WITH MY FOOT SLIGHTLY ON THE BRAKE PEDAL, THE ENGINE SURGED WITH AN AUDIBLE REVVING, AND THE VEHICLE ACCELERATED RESULTING IN A COLLISION. IDLING OR NEAR IDLING IN COLD WEATHER SEEMS TO BE A FREQUENT ISSUE, BUT THIS IS THE ONLY TIME IT HAS NOT BEEN OVERRIDDEN BY APPLYING THE BRAKE.”
NHTSA complaint #11389550, 2021 · crash

“ON JANUARY 4TH, WHILE PULLING INTO A NEIGHBOR'S DRIVEWAY, I TAPPED THE BRAKES TO STOP (I WAS GOING LESS THAN 5MPH, SO I DIDN'T NEED TO PRESS HARD) THE ENGINE SUDDENLY ACCELERATED HARD. I IMMEDIATELY SLAMMED ON THE BRAKES HARDER TO STOP THE ACCELERATION, AND MY VAN ENDED UP FIVE TO TEN FEET IN MY NEIGHBOR'S YARD. TWO WEEKS LATER, I WAS PULLING INTO A PARKING SPACE AT MY SON'S WORK. I WAS MOVING SLOW AND STRAIGHTENING THE WHEEL APPROXIMATELY TWO TO THREE FEET FROM THE SIDEWALK CURB, WHEN THE ENGINE ACCELERATION SURGED AND MY VAN LURCHED FORWARD. I AGAIN SLAMMED ON THE BRAKES IN ORDER TO NO…”
NHTSA complaint #10683055, 2015 · crash

Structure 19 2 fire

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE DRIVER'S SIDE DOOR CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE DRIVER'S SIDE DOOR. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.”
NHTSA complaint #10917337, 2016 · fire

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL…”
NHTSA complaint #10874538, 2016 · fire

“DRIVER SIDE REAR SLIDING DOOR STUCK IN LOCKED POSITION. MECHANISM HAS FAILED AND MANUAL UNLOCK DOES NOT WORK. DOOR CANNOT BE OPENED.”
NHTSA complaint #11402563, 2021

Air Bags 18 1 crash 2 injury

“MY FAMILY AND I WERE INVOLVED IN A SIDE IMPACT COLLISION AFTER SLIDING ON BLACK ICE ON A HIGHWAY. WE WERE TRAVELING AT APPROXIMATELY 60-65 MPH AND SLID INTO THE GUARD RAIL, IMPACTING THE PASSENGER FRONT QUARTER PANEL, AND BOUNCED OFF. THE PASSENGER FRONT TIRE CAME OFF OF THE RIM FORCING US INTO THE GUARD RAIL A SECOND TIME IMPACTING THE REAR PASSENGER QUARTER PANEL OF THE VEHICLE. WE RICOCHETED OFF, CROSSED TRAFFIC AND CAME TO REST IN THE PASSING LANE BERM OF THE ROAD NEAR THE MEDIAN. WE DID NOT ROLL OVER, BUT BECAUSE OF THE FORCE OF IMPACT, SHOULDN'T THE AIR BAGS HAVE DEPLOYED? SOME OF T…”
NHTSA complaint #11171206, 2018 · crash · 2 injury(ies)

“Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't pu…”
NHTSA complaint #11626362, 2024

“SEAT BELT WARNING CHIME IS PERIODICAL ACTIVATED WHILE VEHICLE IS IN MOTION AND SEAT BUCKLE IS ENGAGED.”
NHTSA complaint #11405490, 2021

Electronic Stability Control (Esc) 18

“1ST PROBLEM ERRATIC IGNITION STALLING WHILE IN PARK. BATTERY WAS REPLACED AND TAKEN TO SHOP, THE AUTO TECHNICIAN ASSUMED BASED ON P0128 P0520 P0441 IT WAS GAS FUEL CAP, SWITCH OIL PRESSURE, HOUSING THERMOSTAT, GASKET INTAKE MANIFOLD THEY REPLACED O2 SENSORS VACUUM LINE READ A SENSOR WITH EVAPO SYSTEM CAUSING CHECK ENGINE LIGHT CAME ON AND A HOST OF OTHER ITEMS CHECKED GAS CAP TOTALED ME $779. CAR REFUSE TO STARTED NEXT MORNINGS FOR PASS TWO WEEKS EVERY MORNING SEVERAL ATTEMPTS TO START CAR AFTER PARKED OVERNIGHT NO START ONLY STALLING FIRST. THEN WAITED AN HOUR PUT CAR IN NEUTRAL SEE IF CAR ST…”
NHTSA complaint #11342399, 2020

“WHILE DRIVING ON THE HIGHWAY MY VAN LOST ALL POWER AND SHUT OFF. NO STEERING, NOTHING. WE PULLED OVER ON A RAMP PUTTING OUR CHILDREN'S LIVES AND OUR OWN IN DANGER, TO WALK HOME. THE TIPM SEEMS TO BE THE PROBLEM. THE VAN WILL NOT RESTART, WILL NOT CRANK, AND IS CURRENTLY SITTING WHILE I SEE ALL OF THE RECALL ATTEMPTS FOR TIPMS.”
NHTSA complaint #11341577, 2020

“2012 DODGE CARAVAN LOSES POWER WHILE DRIVING WITHOUT WARNING! NO CHECK ENGINE LIGHT. NO CODES. SHUTS OFF IN ANY CONDITION. VERY DANGEROUS! HAVE LOOKED UP THE ISSUE IN DODGE FORUMS AND IT'S A KNOWN ISSUE THAT COULD POSSIBLY HAVE SOMETHING TO DO WITH THE TIPM ON MANY DODGE, CHRYSLER, JEEP VEHICLES. IT'S AN INTERMITTENT ISSUE. HAD DROPPED OFF MY KIDS AT SCHOOL AND WENT TO PUT VAN INTO PARK AND VAN DIED BUT ON ITS OWN CAME BACK ON. LOSES POWER INTERMITTENTLY WHILE DRIVING ON FREEWAY. CAN EVEN HEAR LOSS OF POWER THROUGH THE HEATER/AC UNIT. PLEASE FIX THIS ISSUE BEFORE SOMEONE IS KILLED! ONLY WAY T…”
NHTSA complaint #11302764, 2020

Steering 14

“When driving the car will randomly shut off losing power. When trying to start it randomly it will turn on then shut back off. When it turns off as I’m driving it’s always under 50MPH but I lose steering. Very scary.”
NHTSA complaint #11502730, 2022

“My wife and I have a 2012 Dodge Grand Caravan, my wife drives the car on a daily basis school runs, etc with our 4 kids. While driving the kids to school and stopped at a red light the vehicle suddenly with no warning lost all power and shutdown. My wife said she was able to restart it again right away, then just before she got home the car suddenly and again no warning shut down everything no power whatsoever she was unable to remove the key from the ignition. After attaching a battery pack we were able to get it restarted and drive home Thankfully no one was behind her at the time as it woul…”
NHTSA complaint #11425715, 2021

“WHILE DRIVING, THE VEHICLE SHUTS OFF RANDOMLY. AT THAT TIME WE LOSE POWER BREAKS AND POWER STEERING. MY WIFE AND CHILDREN WERE ALMOST IN A COLLISION DUE TO THIS. IT HAS HAPPENED 2 TIMES NOW AND HAS NO PROBLEM RESTARTING AFTER COMING TO A STOP AND PUTTING THE VEHICLE BACK INTO PARK.”
NHTSA complaint #11408428, 2021

Seats 9 4 injury

“ON SEVERAL OCCASIONS, THE LATEST BEING TODAY, THE SEATS HAVE ATTACKED PASSENGERS BY SPRINGING FORWARD IN A VERY UNSAVORY MANNER. ON THE REAR BENCH SEAT, THE HEADREST WHEN IN LOCKED MODE WILL RELEASE WITH A FURY ONLY KNOWN TO THE MOST VICIOUS OF CREATION SMASHING INTO THE HEAD OF THE GUEST. THE MIDDLE SEAT HAS AN EQUALLY NASTY VERTICAL EFFECT THAT ALMOST BROKE MY TWEEN'S NOSE TODAY AS SHE WAS ADJUSTING THE SEAT. DODGE NEEDS TO LOOK AT THE SPRING ACTION ON ALL OF THE SEAT COMPONENTS AND RECALL ALL VEHICLES WITH STOW AND GO SEATS AND LESSON THE STRENGTH OF THE SEAT RECLINING SPRINGS. *TR”
NHTSA complaint #10596788, 2014 · 2 injury(ies)

“ON 2 OCCASIONS MY DAUGHTER WAS SITTING IN THE MIDDLE ROW PASSENGER SIDE SEAT , WHILE GOING TO RECLINE THE SEAT THE HEAD REST FLIPPED UP AND HIT HER IN THE HEAD AS IT WOULD WHEN ATTEMPTING TO FOLD THE SEAT TO PUT IN FLOOR(STOW AND GO SEATS). *TR”
NHTSA complaint #10628420, 2014 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AS SHE ATTEMPTED TO POSITION THE REAR PASSENGER'S SEAT UPRIGHT, THE HEAD REST SLAMMED DOWN AND INJURED A CHILD PASSENGER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,200. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10485331, 2012 · 1 injury(ies)

Exterior Lighting 7 2 crash 6 injury

“MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SE…”
NHTSA complaint #11218740, 2018 · crash · 3 injury(ies)

“MAJOR PROBLEMS WITH T.I.P. MODULE WHILE DRIVING AT NIGHT THE INTERIOR AND HEAD LIGHTS START TO FLICKER AND EVENTUALLY GO COMPLETELY OUT. I HAVE 5 KIDS AND HAVE BEEN ALMOST HIT HEAD ON WHEN THIS HAPPENS BECAUSE IT HAPPENS WITHOUT WARNING. I HAVE HAD TO SIT BESIDE THE ROAD FOR HOURS WAITING ON MY LIGHTS TO COME BACK ON AND SOMETIMES THEY NEVER HAVE. THIS IS A LIFE THREATENING EMERGENCY AND DODGE WONT LISTEN TO ME. THIS IS EXTREMELY DANGEROUS AND IT IS GETTING TO THE POINT THE CAR IS UNDRIVABLE. I WAS TOLD IT WOULD BE $1,400 TO REPAIR MODULE AND THAT IS WHY THEY WILL NOT DO ANYTHING ABOUT IT. SE…”
NHTSA complaint #11218741, 2018 · crash · 3 injury(ies)

“On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns o…”
NHTSA complaint #11626375, 2024

Fuel System 7

“The contact owns a 2012 Dodge Grand Caravan. The contact stated he was unable to start the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.”
NHTSA complaint #11510820, 2022

“The contact owns a 2012 Dodge Grand Caravan. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence. The contact related the failure to a faulty Totally Integrated Power Module (TIPM). The dealer was made aware of the failure but declined to sell a fuel pump relay. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.”
NHTSA complaint #11463859, 2022

“The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle intermittently stalled with the check engine warning light illuminated. The contact self-diagnosed the vehicle with a faulty fuel pump relay for the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.”
NHTSA complaint #11490287, 2021

Visibility/Wiper 7

“THE DRIVERS SIDE WINDOW WON'T GO UP!! THE VAN WAS IN MOTION ON A STREET. I DON'T FEEL SAFE IN SOUTH FLORIDA WITH MY WINDOW DOWN.”
NHTSA complaint #11320015, 2020

“FAULTY TIPM , CAUSING ALL ELECTRICAL DEVICES TO QUIT WORKING OR OPERATE INTERMITTENTLY ON THERE OWN . DOOR SAFETY LOCKS TO NOT OPEN AND TRAP OCCUPANTS INSIDE OR NOT LOCK WHEN VEHICAL REACHES SPEED. VEHICLE NO START AND LEAVE STRANDED AND WRECKER CHARGES!”
NHTSA complaint #11075536, 2018

“THE REAR WIPER OF MY 2012 DODGE GRAND CARAVAN RANDOMALLY STOPPED WORKING. AFTER BEING CHARGED $140 LABOR FEE TO TRACK DOWN THE ISSUE, THE DEALERSHIP TOLD ME THE TIPM IS DEFECTIVE AND NOT POWERING THE WIPER. IT WILL CODE $1300 TO REPLACE THIS UNIT, WHICH IS CONVENIENTLY NOT COVERED UNDER WARRANTY OR EXTENDED WARRANTY.”
NHTSA complaint #10983281, 2017

Visibility 6

“OUR PASSENGER SIDE AND REAR HEATING SYSTEM WILL NOT SHUT OFF. IT CONTINUES TO BLOW FULL BLAST REGARDLESS OF ANY ACTION WE TAKE. THIS WAS THE FIRST DAY WE DID NOT NEED HEAT SINCE WE BOUGHT THE CAR THIS PAST FALL, SO WE WERE UNAWARE OF THE ISSUE. IT CONTINUES TO HAPPEN. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ONLINE AND NO RECALL HAS BEEN ORDERED. WHY? *TR”
NHTSA complaint #10703803, 2015

“TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED, WHICH MADE THE REAR WINDOWS INOPERABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
NHTSA complaint #10840230, 2014

“I RECEIVED A SAFETY RECALL LETTER FOR REAR QUARTER VENT WINDOW SWITCH, MAY GET OVERHEATED AND HAVE FIRE SO TOOK IT TO THE SHERMAN DODGE THEY DISCONNECTED THE SWITCH AND TOLD THEY LET ME KNOW WHEN THE PARTS ARRIVE, ITS BEEN ALMOST 5 MONTHS THEY HAVE NOT CALLED AND WHEN I CALL THEY SAY THE PARTS ARE NOT THERE. *TR”
NHTSA complaint #10669849, 2014

Tires 5

“IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TI…”
NHTSA complaint #11362968, 2020

“IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT. ON 8/4/19 I WAS ON MY WAY TO FT. WORTH TEXAS WHEN I THE FRONT LEFT TIRE ON THE DRIVER'S SIDE STARTED THUMPING. I WAS ON HWY 10 IN EAST TEXAS NEAR CANTON AND IN A CONSTRUCTION ZONE THERE WAS NO WHERE TO PULL OVER SO I CONTINUED DRIVING SLOWLY WHICH WAS VERY STRESSFUL. THE TIRE DID BLOW BUT I WAS ABLE TO GET OFF AT A REST AREA (THANK YOU JESUS). I CALLED AAA AND THEY SENT A FAMILY OWNED TOW TRUCK SERVICE OUT. THE MAN SAID I HAD A BULGE IN THE WHAT REMAINED AND TOWED MY…”
NHTSA complaint #11362974, 2019

“4 HIGH QUALITY TIRES FROM GOODYEAR: 2 SOLD IN 2016 AND 2 SOLD IN 2017 FOR THE SAME VEHICLE FOUND TO HAVE THE RUBBER COMPOUND CRACKING AND SHOWING PREMATURE AGEING. ALL 4 TITRES SOLD, BALANCED AND INSTALLED BY GOODYEAR OUTLETS. TIRE 1) PURCHASED 03/12/2016 DOT#DAVRCUER PRODUCTION DATE 0515 (WEEK 5 OF 2015) TIRE 2) PURCHASED 03/12/2016 DOT# DAVRCUER PRODUCTION DATE 4314 (WEEK 43 OF 2014) TIRE 3) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 1715 !WEEK 17 OF 2015 TIRE 4) PURCHASED 01/15/2017 DOT# DAV8CUER PRODUCTION DATE 3814 (WEEK 38 OF 2014…”
NHTSA complaint #11080292, 2018

Wheels 4

“WHILE ON SHORT 125 MI TRIP, STARTED VIBRATING BADLY, GOT SLOWED TO ABOUT 40, LF WHEEL CAME OFF. DEALER REPLACED HUB & WHEEL.”
NHTSA complaint #11279216, 2019

“4 NEW TIRES INSTALLED AFTER 39,852 MILES IS UNACCEPTABLE”
NHTSA complaint #10948361, 2016

“HUMMING NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BOTH REAR WHEEL BEARINGS NEED TO BE REPLACED. I HAVE NEVER HAD TO REPLACE WHEEL BEARING ON A CAR MUCH LESS AFTER ONLY 43,500 MILES. *TR”
NHTSA complaint #10587783, 2014

Seat Belts 3

“MY DOORS ARE UNLOCKING BY THEMSELVES AFTER I LOCKED THEM. SEAT BELT WARNING GOING OFF WHEN SEAT BELT IS ENGAGED.VEHICLE IS STATIONARY WITH DOOR LOCKS AND IN MMOTION FOR SEAT BELT WARNING GOING OFF.”
NHTSA complaint #11415172, 2021

“WHILE MY HUSBAND DRIVING LAST WEEK, OCTOBER 4TH 2019 TO BE EXACT, THE DRIVERS SEATBELT CAME UNLATCHED WHILE THE VEHICLE WAS IN MOTION, WE WERE ON A STRAIGHT ROAD WITH MINIMAL BUMPS OR HOLES. SINCE THIS OCCURRENCE I HAVE HAD MULTIPLE ISSUES WITH THE SEATBELT COMING UNLATCHED OR NOT LATCHING AT ALL, WHILE IN MOTION, GOING AROUND CURVES, AND WHILE STATIONARY. I HAVE HAD THIS VEHICLE 3 MONTHS AND THIS IS THE FIRST TIME I HAVE HAD THIS ONGOING ISSUE.”
NHTSA complaint #11267851, 2019

“I BOUGHT THIS USED AND THERE ARE ONLY SHOULDER SEATBELTS IN THE DRIVER AND PASSENGER FRONT. ALL THE OTHER SEATS HAVE ONLY LAP BELTS. I CANNOT SAFELY STRAP IN MY DAUGHTER IN HER BOOSTER SEAT. I ASKED DODGE AND THEY CAN'T TELL IF IT WAS SUPPOSED TO COME WITH HARNESS BELTS. THE USED CAR DEALERSHIP DOESN'T EITHER. I THOUGHT IT WAS MANDATORY SO I DIDN'T CHECK THIS WHEN I BOUGHT IT.”
NHTSA complaint #10957167, 2017

Suspension 3 1 fire

“TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ODOR OF BURNING RUBBER WAS NOTICED AND SMOKE EMERGED FROM THE REAR PASSENGER TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED BY THE SAME MECHANIC FOR THE SAME FAILURE THREE MONTHS EARLIER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED FOR THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000…”
NHTSA complaint #11162471, 2018 · fire

“VEHICLE HAS EXTREME VIBRATION PROBLEM OCCURRING AT APPROXIMATELY 40 AND 80MPH THIS EVENTUALLY CAUSED IT TO STOP RUNNING. VEHICLE WAS TOWED TO A SERVICE CENTER WHERE NO PROBLEM COULD BE FOUND. HOWEVER, TRANSMISSION FLUID WAS ADDED AND TRANSAXLE OIL FILTER WAS CHANGED. PROBLEM NOT RESOLVED. EIGHT MONTHS LATER ENGINE MOUNTS NEEDED REPLACED DUE TO SHIFT IN ENGINE/TRANSMISSION BY 6 IN. PROBLEM NOT RESOLVED. TWO WEEKS LATER TRANSMISSION FILTER CHANGED, FLUID AND DR TRANNY ADDED. PROBLEM NOT RESOLVED. VIBRATION STOPS WHEN GAS IS NO LONGER APPLIED HOWEVER RETURNS AT APPROXIMATELY 30-45MPH. PROBLEM HAS…”
NHTSA complaint #10956458, 2016

“THE BRAKES CALIPERS/BRAKES ARE SEIZING UP, AFTER COMPLETE REPLACEMENT OF ALL BRAKE COMPONENTS, THIS PROBLEM RECURRED IN LESS THAN 5000 MILES, AT THE SAME TIME, THE AXLE BOLTS WERE LOOSE AND THE CAR BECAME VERY UNSTABLE. *TR”
NHTSA complaint #10577640, 2013

Engine And Engine Cooling 2 1 fire

“The contact owns a 2012 Dodge Caravan. The contact stated that while driving 65 mph, the air conditioning independently turned off with the check engine warning light illuminated on the instrument panel. The contact stated that the vehicle started to lose motive power as he began to pull off to the shoulder of the highway. The contact stated that another unknown warning light illuminated and the vehicle shut-off. The contact pulled over and saw black smoke coming from the engine. After opening the hood, there was more smoke coming from the engine. The contact had the vehicle towed to an indepe…”
NHTSA complaint #11420802, 2021 · fire

“The contact owns a 2012 Dodge Grand Caravan. The contact stated while the vehicle was parked at his residence, he lifted the hood and notice that the oil filter housing was cracked and there was a puddle of oil on the transmission casing. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 231,000.”
NHTSA complaint #11464798, 2022

Equipment 1

“CPCS: I1440342A. CAR CHARGER. CONSUMER STATED SHE HAD THE CHARGER PLUGGED INTO THE OUTLET IN HER 2012 DODGE GRAND CARAVAN, AN IT STARTED SMOKING WITH NO DEVICE PLUGGED INTO IT. *LN”
NHTSA complaint #10589008, 2014

Latches/Locks/Linkages 1

“DRIVERSIDE SLIDING DOOR WILL NOT OPEN ELECTRICALLY. DOOR WILL NOT UNLOCK MANUALLY. DOOR WILL NOT OPEN MANUALLY. PEOPLE COULD BE TRAPPED IN THE VEHICLE BY DRIVERSIDE SLIDING DOOR NOT OPENING. *TR”
NHTSA complaint #11326948, 2020