2012 Buick Enclave Problems & Owner Complaints

Engine 24 1 crash

“What does it mean when my car says service StabiliTrak and service traction control? Its main function is indicating that the traction system has been turned off manually to remind you to turn it back on when necessary. However, the StabiliTrak warning light may also signal potential damage to vehicle components that allow the system to work effectively. Loss of Power to Engine, Can't stear, feels like its about to blow up. It seems very usual for the Enclaves, Traverses and Acadias. And I had the same problem out of my 2014 Traverse LTZ”
NHTSA complaint #11570693, 2024 · crash

“While driving, the vehicle suddenly and without warning experienced a severe, dangerous loss of acceleration. The dashboard immediately displayed a "Reduced Engine Power" warning message along with a "Service StabiliTrak" light, forcing the vehicle into an immediate electronic fail-safe "limp mode." This sudden, drastic reduction in engine power severely restricts the vehicle's ability to maintain safe roadway speeds, accelerate from a stop, or merge safely into traffic, posing an immediate rear-end collision hazard to myself and other motorists. Furthermore, the defect simultaneously disables…”
NHTSA complaint #11738309, 2026

“While sitting at a traffic light my engine runs rough, then it dies”
NHTSA complaint #11727724, 2026

Structure 24 7 injury

“THE POWER BACK DOOR"HATCH" SLAMS SHUT AFTER OPENING. BE THE POWER ON OR OFF. SOMETIMES IT WILL STAY OPEN OTHER TIMES IT SLAMS SHUT. IT DOESN'T MATTER EVEN IF YOU ARE STANDING THERE. IT HAS SLAMMED SEVERAL TIMES ON MY CHILDRENS' HEADS. I EMAILED BUICK BUT THEY STATED MY CAR WAS NOT INVOLVED IN THE RECALL BUT THIS IS OBVIOUSLY THE SAME PROBLEM THE OTHER 2012 BUICK ENCLAVES WERE HAVING.”
NHTSA complaint #10984654, 2017 · 3 injury(ies)

“The contact owns a 2012 Buick Enclave. The contact stated that after pressing the liftgate button to the open the rear liftgate, the liftgate door opened before suddenly falling downward and closing. During the incident the liftgate door had made contact with the owners head. The contact sustained bruised head which did not require medical treatment. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 15V415000(Structure). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local de…”
NHTSA complaint #11526006, 2023 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK A PERSON RETRIEVING AN UNKNOWN OBJECT OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE F. C. KERBECK GMC DEALER LOCATED AT 100 ROUTE 73 N, PALMYRA, NJ 08065, WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,100.”
NHTSA complaint #11349789, 2020 · 1 injury(ies)

Air Bags 21 6 crash 9 injury

“The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sough…”
NHTSA complaint #11440500, 2021 · crash · 4 injury(ies)

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACTS VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT LEG AND ARM. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK AND SHOULDERS. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED NECK INJURIES, AS WELL AS UPPER AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURE…”
NHTSA complaint #10505682, 2013 · crash · 3 injury(ies)

“I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do”
NHTSA complaint #11458778, 2021 · crash · 1 injury(ies)

Electrical System 19 2 injury

“I HAD THE RECALL DONE ON MY VEHICLE AS PART OF THE 2015/2016 LIFTGATE RECALL. I HAVE HAD NO PROBLEMS SINCE. THIS MORNING WHEN GETTING INTO THE BACK OF MY CAR, THE LIFTGATE STARTED TO CLOSE ON IT'S OWN WITH NO WARNING (BEEPING OR LIGHTS) AND HIT ME ON THE HEAD. EVEN THOUGH IT IS SUPPOSED TO OPEN AGAIN WHEN IT DETECTS AN OBJECT IN THE WAY, IT CONTINUED TO PUSH CLOSE ON ME. I HAD TO FORCE THE LIFTGATE UP WHILE IT WAS PUSHING DOWN. I TRIED TURNING THE POWER OFF AND THE LIFTGATE WON'T STAY OPEN AT ALL. I TRIED PROPPING SOMETHING UNDER IT TO KEEP IT OPEN, BUT DUE TO THE WEIGHT OF THE LIFTGATE, I CAN…”
NHTSA complaint #11307706, 2020 · 1 injury(ies)

“POWER LIFTGATE IS NOT WORKING. IT COLLAPSED ON MY WIFES BACK AFTER SHE HAD OPENED IT TO GET GROCERIES.”
NHTSA complaint #11172961, 2019 · 1 injury(ies)

“My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin”
NHTSA complaint #11633316, 2024

Unknown Or Other 19 1 crash 5 injury

“The hatch door slam down by its self and it hit my daughter and my husband two different times because it slam down with no warning .”
NHTSA complaint #11543617, 2023 · 2 injury(ies)

“LIFTGATE COMES CRASHING DOWN AFTER OPENING AND STAYING UP FOR A FEW SECONDS”
NHTSA complaint #11205323, 2019 · 2 injury(ies)

“REAR LIFT GATE WILL PARTIALLY OPEN THEN CLOSE AGAIN, WHEN YOU ATTEMPT TO MANUALLY OPEN IT WILL NOT HOLD IN THE OPEN POSITION. LIFT GATE WILL OPEN ALL OF THE WAY THEN CLOSE ELECTRONICALLY, THE GATE PINNED MY ELDERLY MOTHER. LIFT GATE WILL STOP WORKING ALL TOGETHER.”
NHTSA complaint #11256416, 2019 · 1 injury(ies)

Steering 17

“The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lunged forward while accelerating. The failure was more persistent at speeds of 40 MPH and lower. There were no warning lights illuminated. Additionally, while turning the steering wheel to the left or the right there was a clunking sound coming from the steering wheel. The vehicle had been taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failu…”
NHTSA complaint #11584396, 2024

“Loss of power steering when brakes applied. This is dangerous to make turns and park the vehicle. Buick has already issued at least one NHTSA service bulletin regarding this issue, in which the power steering pump failure causes intermittent drops of hydraulic pressure that will cause reduced or loss of steering assist”
NHTSA complaint #11433949, 2021

“POWER STEERING PUMP WAS REPLACED SEPT 2017 DUE TO INTERMITTENT STEERING PROBLEMS WHEN MAKING RIGHT HAD TURNS GENERALLY AT LOWER SPEEDS (78066 MILEAGE). NOVEMBER 2019 SAME ISSUE (98302 MILEAGE) DEALER TOLD ME WITH SOME CARS TWO YEARS IS THE LIFE OF A POWER STEERING PUMP. I WOULD NOT BE ABLE TO CONTROL THE VEHICLE IF THIS HAPPENED A ANY RATE OF SPEED. ALSO, THE AIR CONDITIONER HAS BEEN REPAIRED EVERY YEAR SINCE 2015. EARLIER IN 2019 THE BLOWER ON THE HEATER TOTALLY QUIT AND HAD TO BE REPLACED”
NHTSA complaint #11286801, 2019

Power Train 13 1 crash

“What does it mean when my car says service StabiliTrak and service traction control? Its main function is indicating that the traction system has been turned off manually to remind you to turn it back on when necessary. However, the StabiliTrak warning light may also signal potential damage to vehicle components that allow the system to work effectively. Loss of Power to Engine, Can't stear, feels like its about to blow up. It seems very usual for the Enclaves, Traverses and Acadias. And I had the same problem out of my 2014 Traverse LTZ”
NHTSA complaint #11570693, 2024 · crash

“While driving, the vehicle suddenly and without warning experienced a severe, dangerous loss of acceleration. The dashboard immediately displayed a "Reduced Engine Power" warning message along with a "Service StabiliTrak" light, forcing the vehicle into an immediate electronic fail-safe "limp mode." This sudden, drastic reduction in engine power severely restricts the vehicle's ability to maintain safe roadway speeds, accelerate from a stop, or merge safely into traffic, posing an immediate rear-end collision hazard to myself and other motorists. Furthermore, the defect simultaneously disables…”
NHTSA complaint #11738309, 2026

“When pulling onto a county road with traffic the transmission kept slipping and the engine would rev higher. It took a lot longer to get up to speed and the cars behind me had to brake quickly.”
NHTSA complaint #11614684, 2022

Service Brakes 7 1 crash

“TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE AND PARK; HOWEVER, THE VEHICLE KEPT ROLLING FORWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BALLAS BUICK GMC (LOCATED AT 5715 CENTRAL AVE, TOLEDO, OH 43615, (419) 464-7699) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS SALVAGED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS…”
NHTSA complaint #11257424, 2018 · crash

“I purchased this vehicle (used)on 01/12/2021. 5 weeks later the brakes pedal went to the floor. It has done this randomly several times. Usually I can get the car stopped, put it in park and pump the brake pedal a few times and the pedal will be back to normal.When this happens it's usually at a low speed and I can get the car stopped but it takes a while. I have attempted to talk to Gen. Motors at Detroit seeking information as to how can I repair this problem. I got no help from Detroit. My local Buick shop manager tells me it could be any number of things. Maybe a sensor or something in the…”
NHTSA complaint #11563044, 2021

“WE PURCHASED A 'CERTIFIED PRE-OWNED' 2012 BUICK ENCLAVE FROM ROYAL BUICK OF SUSSEX NEW JERSEY IN FEBRUARY OF 2017. THE CAR SHUT OFF ON FRIDAY JANUARY 11TH. IT WAS TOWED TO ROSSI WHERE WE HAVE BEEN TAKEN IT FOR ALMOST TWO YEARS OF ONGOING MAINTENANCE, BOTH SCHEDULED AND NON, AND HAVE SPENT OVER $10K IN THE LAST YEAR ALONE, ON SERVICE THAT DID NOT RESOLVE THE CLICKING SOUND COMING FROM THE ENGINE. EARLIER THAT DAY I HAD MADE THE EARLIEST APPOINTMENT AVAILABLE WHICH WAS 10 DAYS LATER, ON THE 21ST. AFTER BREAKING DOWN, WE WENT TO THEIR SHOWROOM THAT FOLLOWING SATURDAY AND WERE SEEN BY CHARLIE. HE…”
NHTSA complaint #11180602, 2019

Fuel/Propulsion System 6

“Fuel pump, throttle body, and High pressure fuel pump. Car makes door lock noises and’s completely cuts off while driving over 20 times now on highway and all. Have gotten several things repaired in addition to these listed things and after repairing car works fine for a few months then needing to be replaced again. No codes are being given other then abs, traction control warning and stabilitrak”
NHTSA complaint #11657657, 2025

“My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin”
NHTSA complaint #11633316, 2024

“MY TRUCK STARTED TO JERKING WHILE I WAS DRIVING.WHEN I WENT IN THE DEALERSHIP TO GET A PIECE FOR MY INTER RIM WAS MISSING.STARTED THE TRUCK.WENT INTO REVERSE.WHEN I STARTED IN DRIVE WOULDN'T MOVE FORWARD.HAVEN'T HAD ANY PROBLEMS UNTIL TODAY.I HAD TO LEAVE IT AT THE DEALERSHIP FOR A DIAGNOSTIC..”
NHTSA complaint #11408323, 2021

Seat Belts 3 1 crash 1 injury

“TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER WHO, AS A RESULT, SUSTAINED BROKEN RIBS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER RECLINED ALL THE WAY BACK, PINNING THE REAR PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/10/16*LJ *CN”
NHTSA complaint #10820556, 2016 · crash · 1 injury(ies)

“Steering wheel airbag warning. Seat belts fraying. The underneath welding for the support bar, potentially the rear axel, came unwelded.”
NHTSA complaint #11647163, 2025

“HELLO, PROBLEM: FRONT PASSENGER SIDE SEAT BELT ALARMS WITH LESS THAN 5 POUNDS OF WEIGHT ON THE SEAT. FACTS: I OWN A 2012 BUICK ENCLAVE. I HAD A SERVICE CLINIC APPOINTMENT WITH STERLING MCCALL BUICK AT THE SW FREEWAY IN HOUSTON, TEXAS. A FEW DAYS BEFORE THE APPOINTMENT THE SEAT BELT ALARM WOULD DING WHEN MY PURSE AND IPAD WAS ON THE SEAT. I WEIGHED THE ITEMS THEY WEIGH 4.8 POUNDS. THIS IS THE SECOND TIME I HAVE HAD THIS ISSUE. THEY REPLACED THE MODULE ABOUT 45 DAYS AGO. OUTCOME: I WAS FORWARDED GM SERVICE NOTICE DOCUMENT ID 31202743/#08-09-41-0071. I COULD NOT BELIEVE TH…”
NHTSA complaint #10574081, 2014

Suspension 3

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE POWER LIFTGATE WAS REACHING ITS FULL POSITION, IT INDEPENDENTLY SLAMMED SHUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RK CHEVROLET (502 N DELSEA DR, VINELAND, NJ 08360, (856) 696-8400) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.”
NHTSA complaint #11064264, 2017

“FRONT SUSPENSION HAD TO BE REPLACED. AIR CONDITIONER, EVAPORATOR COMPONENT HAD TO BE REPLACED THREE DIFFERENT OCASIONS..REAR GATE RECALL ,REPLACED LIFT GATES SHOCKS.. MODE VALVE ACTUATOR REPLACEMENT.”
NHTSA complaint #11002453, 2015

“REAR DIFFERENTIAL CLUTCH PAK REPLACED BY DEALER SERVICE DEPARTMENT. UNDER WARRANTY. OIL WAS DRIPPING FROM REAR, CENTER, NEAR AXLE. 09/11/2012 FIRST DEALERSHIP DIAGNOSED "F2023 SEAL, PINION SHAFT OIL - REAR DIFFERENTIAL " REPLACED SEAL. UNDER WARRANTY - NO CHARGE. MILEAGE 24138. 09/19/2011 STILL LEAKING WHILE OUT OF TOWN. SECOND DEALERSHIP DIAGNOSED SAME THING. "PINION SEAL IS LEAKING" "REPLACED THE REAR DIFFERENTIAL PINION SEAL FILLED FLUID..." UNDER WARRANTY - NO CHARGE. MILEAGE 24710. 09/27/2012 STILL LEAKING. CALLED DEALERSHIP WHERE CAR WAS PURCHASED. TOOK TO THEIR SERVICE…”
NHTSA complaint #10651324, 2012

Vehicle Speed Control 3 1 crash 1 injury

“The contact owns a 2012 Buick Enclave. The contact stated while driving in a parking lot at approximately 5 mph and making a right turn, the brake pedal was depressed and the vehicle revved up and accelerated to about 20 mph while the brake pedal as depressed. The contact stated no warning light was illuminated. The vehicle ran into a building wall as the engine continued revving. The contact shut the engine down and put the vehicle into park. The contact stated that the air bags did not deploy. The contact was injured with a slight cut on the ring finger on his left hand. The contact did not…”
NHTSA complaint #11452819, 2022 · crash · 1 injury(ies)

“The contact owns a 2012 Buick Enclave. The contact stated while driving 65 mph, the engine started shaking with the check engine warning light illuminated. The contact stated when he disengaged the accelerator pedal and depressed it again, the engine stopped shaking. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure however, the check engine light was reset. The contact stated that the failure had been reoccurring from the original date of purchase. The vehicle was taken to an independent mechanic several times. The contact stated that the c…”
NHTSA complaint #11422990, 2019

Electronic Stability Control (Esc) 2

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT HER HUSBAND WAS NOTIFIED OF THE FAILURE AND RESTARTED THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS FLASHED INTERMITTENTLY AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION ONCE THE WARNING LIGHTS WAS NO LONGER DISPLAYED ON THE INSTRUMENT PANEL. THE…”
NHTSA complaint #11311962, 2018

“MY 2012 BUICK ENCLAVE STARTED HAVING PROBLEMS ON FEB. 14TH. I WAS DRIVING MY DAUGHTER TO SCHOOL AND ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES (ALMOST LIKE THE SEATBELT SOUND) ' THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER IS SO LOW THAT I HAD TO LITERALLY FLOOR IT, IT WASN'T EVEN GOING 5 MILES AN HOUR, IT WAS HARD TO STEER AND THE BRAKES WERE HARD TO OPERATE --- ALL POWER FUNCTIONS GREATLY REDUCED. THEN THE ENGINE IDLES HARD. THIS VID…”
NHTSA complaint #11101482, 2018

Equipment 2

“2012 BUICK ENCLAVE. CONSUMER WRITES SEEKING REIMBURSEMENT TO FOR VEHICLE REPAIRS. THE CONSUMER STATED AIR CONDITION LINE HAD A SMALL HOLE CAUSED BY IMPROPER INSTALLATION. THE LINE RUBBED AGAINST THE ADJACENT TUBE.”
NHTSA complaint #11428959, 2021

“I HAVE BOUGHT A BUICK ENCLAVE 2012 THE FIX AIR BAG SIGN IS ON ALL THE TIME I WENT TO FIX IT TO THE DEALER BUT STILL IT'S NOT FIXED. *TR”
NHTSA complaint #10509502, 2013

Fuel System 2

“TWICE IN THE LAST 30 DAYS OUR ENCLAVE WAS SHOWING LOW ON GAS (USUALLY NOT AN ISSUE) BUT BOTH TIMES THE CAR SPUTTERED TO A STOP. ONCE IT QUIT I LOST ALL POWER STEERING AND BRAKING. EVEN AFTER I PUT GAS IN THE CAR, THE KEY WOULD NOT MOVE SO I WAS UNABLE TO START THE CAR WITHOUT A JUMP. CAR WAS TOWED TO DEALERSHIP. THEY WERE UNABLE TO RECREATE THE ISSUE ALTHOUGH THEY WERE UNABLE TO EXPLAIN WHY THE KEY WOULD LOCK UP IN THE IGNITION. ACCORDING TO BUICK EVERYTHING CHECKED OUT FINE. BASED ON WHAT WE ARE HEARING ON THE NEWS, THIS ISSUE SEEMS VERY SIMILAR TO THE COBALT ISSUE. THANK YOU. *TR”
NHTSA complaint #10583576, 2014

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FUEL GAUGE INDICATOR WOULD DISPLAY INACCURATE FUEL LEVELS AND CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 34,794.”
NHTSA complaint #10592796, 2012

Seats 2

“BOTH DRIVER AND FRONT PASSENGER SEAT 'TRIM' IS CRACKING AND FALLING APART. WE PURCHASED EXTENDED WARRANTY BUT IT WILL NOT COVER THE FRONT SEAT TRIM BECAUSE ITHEY WON'T. THEY AGREE THAT IT'S NOT A WEAR ITEM LIKE OIL, GAS, BRAKES, OR WIPERS BUT STILL WON'T REPLACE THEM. THE ODD PART IS THAT THE PASSENGER SIDE IS WORSE THAN THE DRIVER'S SIDE BUT IT IS USUALLY EMPTY MONDAY-FRIDAY. IF BOTH OF OUR SEAT TRIM ARE DEMOLISHED AND WE GIVE IT NORMAL WEAR, WE CAN'T THE ONLY ONES OUT THERE WITH THIS RIDICULOUS PROBLEM. THEY JUST STARTED FALLING APART ABOUT A YEAR AGO. I PUT A DATE BECAUSE IT WAS REQUIRE…”
NHTSA complaint #11089762, 2017

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT BOTH FRONT SEAT HEAD RESTRAINTS OBSTRUCTED THE VIEW OF THE ROAD FOR BOTH THE DRIVER AND FRONT PASSENGER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE HEAD RESTRAINTS OBSTRUCTED THE VIEW OF THE ROAD. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 350 AND THE CURRENT MILEAGE WAS 1,000.”
NHTSA complaint #10462965, 2012

Tires 2

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE P255/65R18/109S. THE CONTACT STATED THAT THE FOUR TIRES DEVELOPED CRACKS IN THE CHANNEL AROUND THE CIRCUMFERENCE OF THE TIRES AND THE OUTER TREAD. THE CONTACT INDICATED THAT THE TIRES WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); HOWEVER, THE TIRES EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 18,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.”
NHTSA complaint #10748329, 2015

Visibility 2

“TL* THE CONTACT OWNS 2012 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HEATER HOWEVER, THERE WAS NO HEAT COMING OUT OF THEIR VENTS. THE FAILURE CAUSED THE WINDSHIELD TO BECOME FROSTED AND FOGGY. THE CONTACT STATED THAT THE VISIBILITY WAS GREATLY DIMINISHED THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO BOUCHER BUICK GMC OF WAUKESHA (1907 E MORELAND BLVD, WAUKESHA, WI 53186) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MAN…”
NHTSA complaint #11394820, 2019

“TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE LOADING SOME ITEMS IN THE BACK OF THE VEHICLE, THE SUN ROOF SHATTERED INTO PIECES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED AT THE DEALER (WALTER JACKSON IN RINGGOLD, GEORGIA), BUT WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.”
NHTSA complaint #10994492, 2017

Visibility/Wiper 2 1 injury

“TL * THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEATER WAS ACTIVATED AND OVERHEATED, CAUSING THIRD-DEGREE BURNS TO THE CONTACT'S FOOT. THE VEHICLE WAS INSPECTED BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10569357, 2013 · 1 injury(ies)

“High speed wiper function does not work.”
NHTSA complaint #11425876, 2021

Exterior Lighting 1

“THE DASHBOARD LIGHTS FAILED TO COME ON OR JUST GO OFF WHILE THE VEHICLE IS IN MOTION. THIS HAS HAPPENED NUMEROUS TIMES. THIS MAKES IT IMPOSSIBLE TO SEE SPEEDOMETER, ETC. AFTER A PERIOD OF TIME, THEY COME ON. IT MAY HAPPEN AT ANY TIME FROM THE TIME THE CAR IS STARTED TO DRIVING SPEEDS. *TR”
NHTSA complaint #10636940, 2014