2011 Subaru Outback Problems & Owner Complaints

Power Train 216 3 crash 1 fire 1 injury

“Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns o…”
NHTSA complaint #11633292, 2024 · 1 injury(ies)

“ASCENDED STEEP HILL AND STOPPED AT STOP SIGN. PROCESSED TO DRIVE THROUGH INTERSECTION UPHILL. ALL LIGHTS ON DASH BEGAN TO FLICKER ON AND OFF AND CAR STALLED OUT GOING DOWN THE ROAD. AFTER THIS OCCURRED, I LOST ALL ELECTRICAL FUNCTIONS OF CAR. I WAS NOT ABLE TO RESTART CAR, PLACE CAR INTO PARK, APPLY EMERGENCY BRAKE, TURN ON HAZARD LIGHTS, AND THE POWER BRAKES AND STEERING WERE NOT PRESENT. I SPENT 5-7 MINUTES TRYING TO RESTART THE CAR AND TRYING TO FIGURE OUT A WAY TO STABILIZE THE CAR SINCE I WAS CURRENTLY GOING DOWN A STEEP HILL WITHOUT ANYWAY OF STABILIZING IT. AFTER THIS TIME, SMOKE BEGAN…”
NHTSA complaint #10837474, 2015 · fire

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE ATTEMPTING TO PARK, THE CONTACT FORGOT TO SHIFT THE LEVER INTO THE PARK POSITION BUT WAS ABLE TO TURN THE VEHICLE OFF. AS A RESULT, THE VEHICLE ROLLED AWAY AND CRASHED INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,547.”
NHTSA complaint #10766530, 2015 · crash

Exterior Lighting 117 1 fire

“ASCENDED STEEP HILL AND STOPPED AT STOP SIGN. PROCESSED TO DRIVE THROUGH INTERSECTION UPHILL. ALL LIGHTS ON DASH BEGAN TO FLICKER ON AND OFF AND CAR STALLED OUT GOING DOWN THE ROAD. AFTER THIS OCCURRED, I LOST ALL ELECTRICAL FUNCTIONS OF CAR. I WAS NOT ABLE TO RESTART CAR, PLACE CAR INTO PARK, APPLY EMERGENCY BRAKE, TURN ON HAZARD LIGHTS, AND THE POWER BRAKES AND STEERING WERE NOT PRESENT. I SPENT 5-7 MINUTES TRYING TO RESTART THE CAR AND TRYING TO FIGURE OUT A WAY TO STABILIZE THE CAR SINCE I WAS CURRENTLY GOING DOWN A STEEP HILL WITHOUT ANYWAY OF STABILIZING IT. AFTER THIS TIME, SMOKE BEGAN…”
NHTSA complaint #10837474, 2015 · fire

“LOW HEADLAMP BULB HOUSING MELTED SO BAD IT MUST BE REPLACED AT ESTIMATED DEALER COST OF $650. THERE IS AN EXTENDED WARRANTEE FOR REPLACING THE BULBS THAT HAVE BEEN BURNING OUT EVERY 6-9 MONTHS. I BELIEVE THEY HAVE BEEN BURNING UP DUE TO A MANUFACTURING DEFECT IN THE HOUSING THAT IS NOT BEING ADDRESSED. THERE SHOULD BE A RECALL ON THE LOW-BEAM HOUSING UNIT AS IT POSES A FIRE RISK. THE EXTENDED BULB REPLACEMENT WARRANTEE IS A BAND-AID THAT DID NOT ADDRESS THE UNDERLYING ISSUE.”
NHTSA complaint #11386791, 2020

“HEADLIGHTS BURN OUT REPEATEDLY, WITHOUT WARNING OR INCIDENT, SOMETIMES BOTH WITHIN A WEEK. CAR IS DRIVEN LESS THAN 10K MILES PER YEAR, YET ONE OR BOTH HEADLIGHTS HAVE HAD TO BE REPLACED ANNUALLY ON AVERAGE. BULBS ARE VERY DIFFICULT FOR CONSUMER TO REPLACE AND MUST BE DONE BY GARAGE OR DEALERSHIP. ON ONE OCCASION BOTH HEADLIGHTS WERE OUT BEFORE VEHICLE COULD BE TAKEN TO GET BULBS REPLACED.”
NHTSA complaint #11297469, 2020

Engine 85 2 crash 1 fire 2 injury

“Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns o…”
NHTSA complaint #11633292, 2024 · 1 injury(ies)

“The car got overheated on 8/20/2022, because of the mechanical and design issue, specifically the coolant pipe and hose connection which got disconnected and blew up with force ejecting hot coolant liquid. The incident almost killed my husband. The hot liquid burned his abdomen and my face. He got transported by an ambulance, got admitted to a hospital, and got a 2nd-degree burner. This entire incident endangered my entire family members while we were far from home on a road trip adventure. My kids are under 10, and they were worried and crying. The incident definitely was reproducible, beca…”
NHTSA complaint #11480647, 2022 · 1 injury(ies)

“2011 SUBARU OUTBACK WAS CONSUMED BY FIRE PLEASE SEE ATTACHED DOCUMENTATION AND PHOTO.”
NHTSA complaint #11232020, 2019 · fire

Service Brakes 76 11 crash 2 injury

“1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck”
NHTSA complaint #11593358, 2023 · crash · 2 injury(ies)

“ON 2/11/20 AROUND 12:30PM ET, I WAS APPROACHING THE HIGHWAY VIA AN ONRAMP, AND MY SPEED WAS BARELY 25 MPH. SUDDENLY, AS I WAS ON THE APPROACH-ROAD, I SUDDENLY FELT THAT THE STEERING WAS LOCKED AND TURNING ON THE RIGHT SIDE ONLY (EITHER STEERING OR ANTI-LOCK MALFUNCTION). IT HIT THE FENCE AND THEN TURNED (FLIPPED) ON ITS DRIVER SIDE AS CAN BE SEEN IN THE PICTURE. I BELIEVE THIS IS A SAFETY ISSUE, SO PLEASE MAKE A PROPER INVESTIGATION. MY CAR WAS TOTALED. MY DAMAGED CAR IS IN 'COUNTY TOWING' IN 49 FULLERTON AVE, YONKERS, NY 10704, PHONE: (914) 423-1101”
NHTSA complaint #11309657, 2020 · crash

“2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE PEDAL. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARK THE VEHICLE BEHIND ANOTHER VEHICLE, THE BRAKES FAILED CAUSING A CRASH. THE BRAKE CONTROL MODULE FAILED CAUSING THE ANTI-LOCK SYSTEM TO MALFUNCTION. *JS”
NHTSA complaint #11287310, 2019 · crash

Air Bags 73 5 crash 2 injury

“OUR 2011 OUTBACK WAGON WAS HIT ON THE DRIVER'S SIDE BY A BUS. IT WAS TOTALED. THE SIDE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED A SERIOUS HEAD INJURY.”
NHTSA complaint #11053675, 2017 · crash · 1 injury(ies)

“THE VEHICLE IN QUESTION WAS MOVING AT ABOUT 35 MPH WHEN ITS FRONT END COLLIDED WITH THE SIDE OF A CAR MOVING SLOWLY ACROSS ITS PATH. THE DRIVER'S SEATBELT WORKED PROPERLY. THE AIR BAG DID NOT DEPLOY. *TR”
NHTSA complaint #10489333, 2012 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO PARALLEL PARK THE VEHICLE SUDDENLY ACCELERATED COLLIDING WITH THE VEHICLE IN FRONT. THE CONTACT STATED THAT HIS WIFE SHIFTED TO DRIVE, THE ENGINE REVVED AND SHE LOST CONTROL THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS THEN TAKEN TO RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073 PHONE: (610) 353-6900) WHO STATED THEY WERE UNABLE TO FIND A CAUSE FOR…”
NHTSA complaint #11325109, 2019 · crash

Electrical System 67 3 crash 4 fire 1 injury

“Coolant leak, steering power fluid leak, break pad leak, gasoline line leak, seat heater, clicking noise after turning off car, leaking seats and rear view mirror also leaking, steering wheel expanding due to possible air bag, heater and ac vents lose and also chemical smell/gas/coolant coming from front and back of car, sunroof not secured. Every wiring wet, charger port in middle compartment wet when plugging something in. Everything auto does not work. Car sounds like something is constantly leaking air or gas somewhere, even when off. My safety was at risk by having severe chemical burns o…”
NHTSA complaint #11633292, 2024 · 1 injury(ies)

“MY CAR WENT IN FOR REPAIRS FOR STALLING AT A LIGHT OR STOP SIGN, THE DAY AFTER I GOT THE CAR BACK IT STALLED AGAIN AND THIS TIME CUT OUT THE ELECTRICITY TO THE VEHICLE , I COULD NOT ENGAGE THE EMERGENCY BREAK NOR COULD I PUT THE CAR IN PARK. I HELD MY FOOT ON THE BREAK BECAUSE OF A SMALL DOWNHILL AND I WAS AFRAID THE CAR MIGHT RUN INTO OTHER CARS AT THE INTERSECTION. THE PERSON AT SUBARU WAS WALKING ME THROUGH THE PROCESS OF HOW TO MANUALLY PUT THE GEAR IN PARK,WHILE I WAS ATTEMPTING TO DO THIS A WOMAN YELLED AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE,ACCORDING TO SUBARU'S INVESTIGATIO…”
NHTSA complaint #11351856, 2020 · fire

“TL* THE CONTACT OWNED A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT QUICKLY EXITED THE VEHICLE. WITHIN A COUPLE OF MINUTES, THE VEHICLE BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.”
NHTSA complaint #10939455, 2016 · fire

Unknown Or Other 38 3 crash 1 fire

“MY CAR WENT IN FOR REPAIRS FOR STALLING AT A LIGHT OR STOP SIGN, THE DAY AFTER I GOT THE CAR BACK IT STALLED AGAIN AND THIS TIME CUT OUT THE ELECTRICITY TO THE VEHICLE , I COULD NOT ENGAGE THE EMERGENCY BREAK NOR COULD I PUT THE CAR IN PARK. I HELD MY FOOT ON THE BREAK BECAUSE OF A SMALL DOWNHILL AND I WAS AFRAID THE CAR MIGHT RUN INTO OTHER CARS AT THE INTERSECTION. THE PERSON AT SUBARU WAS WALKING ME THROUGH THE PROCESS OF HOW TO MANUALLY PUT THE GEAR IN PARK,WHILE I WAS ATTEMPTING TO DO THIS A WOMAN YELLED AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE,ACCORDING TO SUBARU'S INVESTIGATIO…”
NHTSA complaint #11351856, 2020 · fire

“In November 2023, I co-signed an auto loan to assist someone in securing a vehicle. However, I later discovered that my name was never placed on the title, leaving me financially liable for the loan while having no ownership or possession of the car. The individual has since failed to make any loan payments, and the bank applied lender-placed insurance (CPI) due to their failure to maintain coverage. Despite this, they continue to drive the vehicle. The New York DMV confirmed that their driver’s license and vehicle registration have been suspended due to lack of insurance, yet they have not s…”
NHTSA complaint #11642043, 2025 · crash

“ON 2/11/20 AROUND 12:30PM ET, I WAS APPROACHING THE HIGHWAY VIA AN ONRAMP, AND MY SPEED WAS BARELY 25 MPH. SUDDENLY, AS I WAS ON THE APPROACH-ROAD, I SUDDENLY FELT THAT THE STEERING WAS LOCKED AND TURNING ON THE RIGHT SIDE ONLY (EITHER STEERING OR ANTI-LOCK MALFUNCTION). IT HIT THE FENCE AND THEN TURNED (FLIPPED) ON ITS DRIVER SIDE AS CAN BE SEEN IN THE PICTURE. I BELIEVE THIS IS A SAFETY ISSUE, SO PLEASE MAKE A PROPER INVESTIGATION. MY CAR WAS TOTALED. MY DAMAGED CAR IS IN 'COUNTY TOWING' IN 49 FULLERTON AVE, YONKERS, NY 10704, PHONE: (914) 423-1101”
NHTSA complaint #11309657, 2020 · crash

Steering 36 1 crash 1 fire

“TL* THE CONTACT OWNED A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT QUICKLY EXITED THE VEHICLE. WITHIN A COUPLE OF MINUTES, THE VEHICLE BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.”
NHTSA complaint #10939455, 2016 · fire

“ON 2/11/20 AROUND 12:30PM ET, I WAS APPROACHING THE HIGHWAY VIA AN ONRAMP, AND MY SPEED WAS BARELY 25 MPH. SUDDENLY, AS I WAS ON THE APPROACH-ROAD, I SUDDENLY FELT THAT THE STEERING WAS LOCKED AND TURNING ON THE RIGHT SIDE ONLY (EITHER STEERING OR ANTI-LOCK MALFUNCTION). IT HIT THE FENCE AND THEN TURNED (FLIPPED) ON ITS DRIVER SIDE AS CAN BE SEEN IN THE PICTURE. I BELIEVE THIS IS A SAFETY ISSUE, SO PLEASE MAKE A PROPER INVESTIGATION. MY CAR WAS TOTALED. MY DAMAGED CAR IS IN 'COUNTY TOWING' IN 49 FULLERTON AVE, YONKERS, NY 10704, PHONE: (914) 423-1101”
NHTSA complaint #11309657, 2020 · crash

“Loss of steering wheel electronic functions including paddle shifters radio volume and Airbag light illuminated. Looked up faults and found NHTSA campaign ID 10V283000 which describes cable damage from Subaru manufacturing. According to Subaru and NHTSA, our vehicle was manufactured 2 months after "Affected" vehicles. Subaru unwilling to work on problem as it is not listed in affect vehicles, yet clearly the problems found are exact match to campaign list. I will seek outside confirmation of failure and then request NHTSA to update the affect vehicles list so Subaru can fix a safety issue f…”
NHTSA complaint #11524435, 2023

Vehicle Speed Control 25 7 crash 2 injury

“1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck”
NHTSA complaint #11593358, 2023 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO PARALLEL PARK THE VEHICLE SUDDENLY ACCELERATED COLLIDING WITH THE VEHICLE IN FRONT. THE CONTACT STATED THAT HIS WIFE SHIFTED TO DRIVE, THE ENGINE REVVED AND SHE LOST CONTROL THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR FACILITY. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS THEN TAKEN TO RAFFERTY SUBARU (4700 WEST CHESTER PIKE, NEWTOWN SQUARE, PA 19073 PHONE: (610) 353-6900) WHO STATED THEY WERE UNABLE TO FIND A CAUSE FOR…”
NHTSA complaint #11325109, 2019 · crash

“UPON PARKING IN A ROUTINE PARKING SPOT IN OUR APARTMENT PARKING GARAGE, I TURNED THE CORNER AND ACCELERATED SOME, AS I ALWAYS DID, TO GET TO THE PARKING SPOT TO BACK IN. AS SOON AS I WENT TO REVERSE IT, THE CAR ACCELERATED FULLY ON ITS OWN ACCORD. I WAS ABLE TO PRESS THE BREAK AND STOP THE VEHICLE BUT SINCE I WAS ONLY ABOUT 10 FEET FROM ANOTHER CAR AND THE WALL OF THE PARKING GARAGE, I WAS NOT ABLE TO STOP IN TIME TO AVOID A COLLISION. I HIT THE CORNER OF THE CEMENT WALL WITH THE FRONT LEFT HEADLIGHT PORTION OF THE VEHICLE.”
NHTSA complaint #11120024, 2018 · crash

Suspension 21

“I have advised Autozone about premature failure of this part number ball joint. Originally the part number was FA267. Autozone changed the part number and color but did not address the quality and/or longevty concern. I have had to replace all of these part numbered ball joints with oem Subaru parts. The Autozone version will not last until the next oil change(approximately 5k miles) before it is loose and making a knocking noise. The is a safety concern as the ball joint may break or fail while someone is driving. I have expressed this concern multiple time to multiple reps from Autozone over…”
NHTSA complaint #11754432, 2026

“On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pris…”
NHTSA complaint #11634043, 2024

“I have maintained my 2011 Outback well, and in August of 2023, while driving the vehicle, I lost the brakes. I had to fully depress the brake pedal to the floor in order to stop, fortunately not hitting the car in front of me . I brought the car to my local mechanic who advised me that the brake line rusted and failed as a result. As he was making the brake line repair, he advised me that there is SEVERE rusting to my underbody of my car and it's not normal. I then contacted Subaru Corporate Customer Service who asked me to bring the car into a Subaru Repair facility to have the car inspe…”
NHTSA complaint #11554747, 2023

Visibility/Wiper 18

“- Windshield cracks instead of dings (6 separate occasions now) - Cracks across windshield hamper visibility - The minute dings that result in window cracking/failure have been observed by technicians at Safelite and possibly other auto glass repair companies who have replaced the windshield (in the previous 5 replacements) and I have photos of the current window ding/crack. Each time there is a small ding it immediately results in a large crack. - The windshield was inspected by the auto glass repair techs employed by the repair companies suggested by the insurance company. -No warning other…”
NHTSA complaint #11432834, 2021

“THE HEAD LIGHTS TO THIS VEHICLE ARE CONSTANTLY GOING OUT. SOMETIMES IF I HIT A BUMP THE LIGHT WILL TURN BACK ON. TODAY I DROVE NEARLY FIFTY MILES IN THE DARK WITH EITHER THE HIGH BEAMS ON OR THE LIGHTS COMPLETELY OFF.”
NHTSA complaint #11404089, 2021

“WHILE DRIVING STRAIGHT AT 60 MPH ON A 4 LANE DIVIDED HIGHWAY, SUNROOF SUDDENLY EXPLODED INTO HUNDREDS OF BITS OF GLASS. FORTUNATELY, THE SHADE WAS CLOSED SO NO GLASS CAME INSIDE THE VEHICLE. NO OTHER DAMAGE OCCURRED TO THE VEHICLE, AND I WAS ABLE TO KEEP THE CAR UNDER FULL CONTROL. THIS OCCURRED DURING DAYTIME HOURS ON JANUARY 17, 2020. OUTSIDE TEMPERATURE WAS 37 DEGREES. NO CARS WERE IN FRONT OF ME THAT MAY HAVE THROWN UP ANY ROCKS, SO THERE IS NO APPARENT CAUSE FOR THIS GLASS FAILURE TO OCCUR.”
NHTSA complaint #11300827, 2020

Fuel/Propulsion System 12 1 crash 2 injury

“1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck”
NHTSA complaint #11593358, 2023 · crash · 2 injury(ies)

“2011 Subaru Outback has low rpm/idle stalling condition. This has caused a very dangerous safety issue while in traffic on the highway , while slowing in traffic. Several times I narrowly escaped an accident. This condition can prove deadly. There is currently a TSB 16-90-13r. This is not a recall and it should be. All years 2010-2012 especially on the Subaru Outback have been affected. The fix is a very expensive Torque converter replacement. The issue is so bad, Subaru changed the torque converter design for 2013, so again I say, why no recall and fix from Subaru? Thank you”
NHTSA complaint #11485091, 2022

“ENGINE STALLING. WHEN STOPPING AT RED LIGHT, ENGINE SHUT DOWN A FEW TIMES. ONCE I LOST ALL ELECTRICITY AND MANEUVERABILITY OF THE CAR. I ALSO HAD IGNITION PROBLEMS. THE CAR WON'T START SOMETIMES. I BROUGHT TO DEALERSHIP 4-5X AND MY CAR SPENT A MONTH AT DEALER. THEY CANNOT FIND THE CAUSE. I READ THIS COULD BE DUE TO CVT TRANSMISSION. I BOUGHT MY CAR FROM A SUBARU DEALER TWO AND A HALF YEARS AGO AND ONLY DROVE 7K MILES. CURRENT MILEAGE IS 95K. SUBARU EXTENDED WARRANTY OF MY MODEL TO 10 YEARS FOR TRANSMISSION. BUT SO FAR THEY COULDN'T DO ANYTHING. I THINK THIS SHOULD BE A RECALL. WHEN MY CAR STAL…”
NHTSA complaint #11378073, 2020

Structure 11 1 fire

“ON JUNE 30, 2011 AT 11PM I LOOKED OUT OF MY WINDOW AND OUR ENTIRE GARAGE WAS ENGULFED IN FLAMES. THIS BUILDING WAS NOT COMPLETED AND HAD NO ELECTRICAL OR HEATING SYSTEM. I BELIEVED AT THAT TIME THAT IT WAS THE CAR(SUBARU) THAT STARTED THE FIRE. ,AS THE INTENSITY OF THE FIRE WAS ON THE SIDE OF THE GARAGE WHERE IT WAS PARKED.I HAD JUST HAD IT DETAILED THE DAY BEFORE THE FIRE, AS THE DEALERSHIP HAD DONE SOME EXTRA ELECTRICAL WORK AND THE CAR WAS RETURNED TO US FILTHY. I HAD ALWAYS SUSPECTED THAT IT WAS THE SUBARU THAT STARTED THAT FIRE AND A COUPLE OF WEEKS AGO I RECEIVED A LETTER FORM SUBARU STA…”
NHTSA complaint #10520721, 2011 · fire

“On [XXX] Clay Subaru in Norwood, MA told me that my 2011 Subaru Outback has front subframe rot. Supposedly they do a 100 point inspection every oil change, which is performed every 6 or so months, yet this problem was first report last October! The car had only 81,616 miles on it. (Now it has 82,000ish) The dealer claims it will cost $5368.96 to fix the car and that the subframe needs fixing within 12 months. No warning lights have appeared. I've owned the car since 2017. It had 39,371 miles on it when bought & had been serviced and sold by this same dealer with only one owner It was in pris…”
NHTSA complaint #11634043, 2024

“Bought vehicle from Carvana, immediately noticed transmission shudder issues when driving near 50 mph. Brought vehicle in to multiple repair facilities. It had warped brakes, bad calipers, needed a new torque converter at least and the repair shop recommended a total transmission replacement. The whole vehicle shakes when driving near that speed or braking.”
NHTSA complaint #11616153, 2024

Wheels 10

“I PURCHASED A PRE-OWNED 2011 SUBARU OUTBACK FROM A LICENSED AUTO DEALER, AND THE VEHICLE WAS DELIVERED TO ME ON MONDAY, JULY 27TH, 2020. 8 DAYS AFTER RECEIVING DELIVERY OF THE VEHICLE, AND AFTER DRIVING APPROXIMATELY 500 MILES, THE LEFT FRONT WHEEL FELL OFF OF THE VEHICLE WHILE DRIVING ON THE HIGHWAY ON TUESDAY, AUGUST 4TH, 2020. I WAS ABLE TO AVOID OTHER VEHICLES, AND STEER TO THE RIGHT SIDE OF THE ROAD. I CONTACTED THE DEALER IMMEDIATELY AFTER THE INCIDENT. AFTER HAVING THE VEHICLE TOWED TO A REPAIR FACILITY NEAR MY RESIDENCE, THE DEALERSHIP'S GENERAL MANAGER ASKED ME TO DELIVER THE DEFE…”
NHTSA complaint #11343919, 2020

“INNER WHEELS AT REAR THREADS WEARING WITH OUT THREADS STILL NEW. NOTICE A ROARING SOUND WHILE BACKING UP IN REVERSE. A/C RPM DROPS AND GOES UP WHEN TURNED ON. THERE WAS A REAR SUSPENSION RECALL ON VEHICLE AND TRYING TO SEE IF ALIGNMENT WAS DONE. DUE TO THREAD DECREASING INWARDS.”
NHTSA complaint #11337762, 2020

“THE TRACTION, OIL TEMP, BRAKE SIGN TURNS ON IN MY VEHICLE. THE VEHICLE BRAKE SIGN IS A SAFETY ISSSUE.”
NHTSA complaint #11206481, 2019

Tires 9

“Continental Pro Contact P 225/ 60 R 17 Driver side tire sidewall formed large bubble. Purchased in November 2021 and had dealer install 4 tires. Noticed large sidewall bubble on sidewall in January 2022. Only three thousand miles on tire. Worried that this is a lifethreatening safety issue. We brought the car back to the dealer. We were told they have not seen anything like it on a Subaru Outback before. But other complaints on this site and others show that sidewall bubbles on the Continental Pro Contact series of tires is a known issue and should be addressed before someone is s…”
NHTSA complaint #11455207, 2022

“THE FRONT PASSENGER SIDE TIRE STARTED TO DEFLATE, WHETHER IN MOTION OR WHEN PARKED. THIS WAS A SLOW LEAK. THE TIRES HAD 6/32 TREAD REMAINING. THE PROBLEMATIC TIRE WOULD HOLD PRESSURE FOR ABOUT 40 MILES OF HIGHWAY DRIVING, OR SEVERAL HOURS WHEN PARKED, BEFORE THE LOW TIRE PRESSURE SENSOR LIGHT WOULD COME ONE. THE TIRE WAS REPEATEDLY FILLED WITH AIR DURING THE COURSE OF THE ROAD TRIP. UPON ARRIVAL AN APPOINTMENT WAS MADE FOR IT TO BE CHECKED AND REPAIRED AT A LOCAL SHOP. TURNS OUT THE BELT WAS PARTIALLY SEPARATED. GIVEN THE CAR IS ALL WHEEL DRIVE I NEEDED TO REPLACE ALL FOUR TIRES.”
NHTSA complaint #11004184, 2017

“MY 2011 SUBARU OUTBACK CAME WITH OE CONTIPROCONTACT P225/60R17. THIS IS A TIRE OF CONTINENTAL THAT HAS AN 80000 MILE WARRANTY. THESE TIRES ON MY CAR WORE DOWN TO THE TIRE REPLACEMENT INDICATOR AT 36750 MILES. . I CALL CONTINENTAL AND WAS TOLD THAT OE TIRES ON NEW CARS ARE FOR DEFECT ONLY, NOT MILEAGE. I FEEL THIS IS A TOTAL RIPOFF ON THE PART OF CONTINENTAL TIRES AND A TOTAL MISREPRESENTATION OF MATTER. WHEN THE RETAIL TIRE HAS THE 80K WARRANTY. I FEEL CONTINENTAL SHOULD REIMBURSE ME THE PRO RATED AMOUNT ON THE $724 SPENT ON THE EXACT REPLACEMENT TIRES I PURCHASED. *TR”
NHTSA complaint #10509988, 2013

Engine And Engine Cooling 8

“THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR”
NHTSA complaint #10935430, 2016

“THE ENGINE SHUTS DOWN WHENEVER YOU BRAKE SUDDENLY OR USE ANY PRESSURE TO BRAKE (NOT COAST TO A STOP). THE CAR SHAKES AND THEN DIES AND YOU HAVE TO RESTART THE CAR. THIS HAPPENS ALMOST DAILY AND AFTER TAKING IT TO SEVERAL SHOPS IT WAS DETERMINED THAT THE TORQUE CONVERTER IS BAD AND NEEDS TO BE REPLACED. THERE IS A SERVICE BULLETIN OUT ABOUT FIXING THIS SO IT APPEARS TO BE A COMMON PROBLEM. EVEN A QUICK SEARCH ONLINE PRODUCES HUNDREDS OF SIMILAR COMPLAINTS FOR THIS MAKE & MODEL. GIVEN THAT THIS CAN STALL OUT AT ANY SPEED WITH ANY PRESSURE IN APPLYING THE BRAKES WITH THE TORQUE CONVERTER, THIS SH…”
NHTSA complaint #10629143, 2014

“MY CAR JUST TURNED 17000 MILES. I BOUGHT IT NEW IN 2011. IT IS GARAGED WHENEVER NOT IN USE AND HAVE PHOTOS OF IT IN THE GARAGE. THE MUFFLER AND EXHAUST SYSTEM ARE RUSTING VERY BADLY. I WASH THE CAR REGULARLY WHEN DIRTY. THIS SHOULD NOT BE HAPPENING - THERE MUST BE A DEFECT IN THE TYPE OF MATERIALS USED. I FIRST NOTICED THIS BACK IN JUNE AND IT IS GETTING WORSE. THIS SHOULD BE REPLACED BY SUBARU - I SHOULDN'T NEED A NEW MUFFLER/EXHAUST SYSTEM ON A NEW CAR IN LESS THAN 20,000 MILES! I HAVE TAKEN PHOTOS OF THE PROBLEM THAT I CAN PROVIDE IF REQUESTED. *TR”
NHTSA complaint #10475574, 2012

Electronic Stability Control (Esc) 7

“THE CAR ENGINE CUTS OFF WHEN SUDDENLY DECELERATING. MY WIFE AND CHILD STALLED TWICE ALREADY IN TRAFFIC, ONCE AT A BUSY INTERSECTION. ALSO WATER LEAKS INTO THE CENTER BRAKE LIGHT. PARKING BRAKE DOES NOT WORK.”
NHTSA complaint #11269962, 2019

“WHEN WE WERE DRIVING THE 2011 SUBARU OUTBACK ON THE ROAD ON JULY 5,2019, THE FUEL GAUGE SUDDENLY SHIFTED FROM ALMOST FULL TO ZERO. THE CAR STOPPED AND WE PLACED IT IN PARK. SUBSEQUENT ATTEMPTS TO START THE CAR DID NOT EVEN IGNITE THE ENGINE, EVEN WHEN WE ADDED ANOTHER GALLON OF GAS AND TRIED JUMP STARTING THE CAR. THERE WERE NO VISIBLE SIGNS OF A GAS LEAK. OUR INSURANCE COMPANY TOWED OUR CAR TO NEARBY COLEMAN SUBARU NJ, WHERE THE DEALER HAS NOW ASSUMED IT WAS A COMPUTER ISSUE AND HAVE ASKED TO ORDER ANOTHER COMPUTER TO FIX IT. THIS WAS AN INCREDIBLY SCARY EXPERIENCE FOR US. THERE WERE FIVE…”
NHTSA complaint #11230302, 2019

“MY DASH LIGHTS CAME ON SUDDENLY.. AFTER RESEARCHING STATES TYPE TORQUE CONVERTER FOR TRANSMISSION NEEDS TO BE REPLACED.. SUBARU WANTS ME TO PURCHASE WHOLE NEW TRANSMISSION, LOSS OF POWER AND GAS MILEAGE. THE CAR WAS RUNNING WHEN THESE LIGHTS CAME ON.”
NHTSA complaint #11151382, 2018

Visibility 5 1 fire

“MY WIFE LEFT THE HOUSE AND SMELLED SMOKE. SHE PULLED OVER AND SHORTLY THEREAFTER FLAMES STARTED SHOOTING OUT OF THE HOOD. SHE GOT OUR DAUGHTER OUT OF THE CAR AND CALLED 911. AS THE POLICE ARRIVED, ONE OF MY NEIGHBORS PUT THE FIRE OUT WITH AN EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AND LOOKED AT THE DAMAGE AND SAID THE WIPER MOTOR OVERHEATED AND CAUSED THE FIRE. MY WIFE WAS QUITE UPSET AT THE THOUGHT OUR LITTLE GIRL COULD OF BURNED IN THE CAR.”
NHTSA complaint #10444466, 2012 · fire

“2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP CAMERA DEFECT AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE BACK-UP CAMERA WAS NOT CENTERED PROPERLY, THE DRIVERS SIDE SHOULDER HARNESS INTERMITTENTLY WOULD NOT RETRACT FULLY. THEREFORE, CAUSING IT TO GET STUCK IN THE CLOSING DOOR AND THE HEAT REGISTER AT THE DRIVERS FOOT SEEMED TO BE PARTIALLY BLOCKED. THE DEALER INFORMED THE CONSUMER, THE REASON WHY THE CAMERA WAS NOT CENTERED, WAS BECAUSE IT HAD BEEN HIT, AND IT WOULD COST $99.00 TO REPAIR IT.”
NHTSA complaint #10556703, 2013

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V467000 (VISIBILITY:SUN ROOF ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THEY WOULD HAVE TO HOLD THE VEHICLE FOR A FEW WEEKS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE CONTACT EXPRESSED FRUSTRATION BECAUSE THE RECALL NOTICE INFORMED HER THAT SHE WOULD HAVE HER VEHICLE BACK ON THE SAME DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAIT…”
NHTSA complaint #10434232, 2011

Fuel System 4

“WHEN I TURNED THE CAR IN THE AFTERNOON THE CRUISE CONTROL WAS FLASHING, CHECK ENGINE LIGHT ON AND E-BRAKE ON. I LOOKED ONLINE SUBARU FORUMS AND THEIR IS A LOT OF CHATTER FOR THE GAS CAP HAVING ISSUES. I CHECKED MY GAS CAP AND NOTICED THE RUBBER GASKET WAS BROKEN. I PURCHASED A NEW ONE FROM THE DEALERSHIP, DROVE THE CAR AND THE LIGHTS ARE NOW OFF AND WORKING NORMAL..WE'LL SEE WHEN I TAKE A 6HR TRIP IN A FEW DAYS.. *TR”
NHTSA complaint #10615286, 2014

“I BACKED OUT OF A PARKING SPOT, STOPPED AND, WITH MY FOOT ON THE BRAKE, SHIFTED TO DRIVE TO PULL FORWARD. THE CAR SURGED FORWARD RAPIDLY. I STOOD ON THE BRAKES, THE SURGE CONTINUED VERY BRIEFLY AND THEN THE CAR FINALLY STOPPED. THIS WAS THE FIRST INCIDENT OF THIS KIND IN THE THREE YEARS I HAVE OWNED THE CAR. *TR”
NHTSA complaint #10615392, 2014

“1ST INCIDENT 1/10/2014- LEAVING A STOP LIGHT CAR WOULD NOT ACCELERATE AND VDC, CEL AND BRAKE LIGHT FLASHING. SAT ON THE SIDE OF THE ROAD FOR ABOUT 1/2 HOUR. HUSBAND CAME TO PICK US UP AND TRIED STARTING THE CAR. THE CAR STARTED AND WAS ABLE TO DRIVE W/O FURTHER ISSUE. CHECK CODES AND HAD MISFIRE CYC 1,2,3,4. LOCAL MECHANIC COULD FIND NOTHING WRONG CLEARED CODES. HUSBAND NOTICED BOTH DRL LIGHTS WERE BLOWN. REPLACED BOTH AND WHEN THE KEY WAS TURNED ON (NOT STARTED) HEARD A LOUD SQUEALING ELECTRICAL NOISE FROM THE AREA OF THE ALTERNATOR/POWER STEERING PUMP WHERE THE ELECTRICAL HARNESS IS BOLTED T…”
NHTSA complaint #10562754, 2014

Seat Belts 4

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT IMPACT WHICH DISABLED THE FRONT DRIVER'S AND THE FRONT PASSENGER'S SEAT BELTS. THE CONTACT CALLED THE GANLEY SUBARU OF BEDFORD LOCATED AT 123 BROADWAY AVE, BEDFORD, OH 44146, AND THE TECHNICIAN DECLINED TO LOOK AT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT A CASE NUMBER. THE CONTACT WAS NOT GIVEN A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.”
NHTSA complaint #11329364, 2020

“SEAT BELTS DO NOT RETRACT COMPLETELY. THIS CAUSES THEM TO GET CAUGHT IN CLOSING DOOR AND POSSIBLE BECOME BENT AND UNABLE TO LOCK. DEALER WANTED TO CHARGE $99 TO DIAGNOSE PROBLEM. *TR”
NHTSA complaint #10586765, 2013

“2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP CAMERA DEFECT AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE BACK-UP CAMERA WAS NOT CENTERED PROPERLY, THE DRIVERS SIDE SHOULDER HARNESS INTERMITTENTLY WOULD NOT RETRACT FULLY. THEREFORE, CAUSING IT TO GET STUCK IN THE CLOSING DOOR AND THE HEAT REGISTER AT THE DRIVERS FOOT SEEMED TO BE PARTIALLY BLOCKED. THE DEALER INFORMED THE CONSUMER, THE REASON WHY THE CAMERA WAS NOT CENTERED, WAS BECAUSE IT HAD BEEN HIT, AND IT WOULD COST $99.00 TO REPAIR IT.”
NHTSA complaint #10556703, 2013

Seats 4

“WITH NO PASSENGER SEATED, THE SEAT BELT CHIME STARTED RINGING. TO TRY TO STOP IT, I LATCHED THE PASSENGER SEAT BELT. CHIMING CONTINUED. I NOTICE THE AIR BAG WARNING LIGHT WAS LIT. I DROVE THE CAR STRAIGHT TO MY SUBARU DEALER AND WAS TOLD THE PASSENGER SIDE AIR BAG SENSOR HAD FAILED. I WAS ALSO TOLD THE ONLY WAY TO FIX IT WAS TO REPLACE THE SEAT AT WELL OVER $1000. I WAS STILL LEFT WITH THE PROBLEM OF THE SEAT BELT CHIME. THE DEALERSHIP WOULDN'T DISABLE THE CHIME SO I SEARCHED THE INTERNET FOR A SOLUTION. WHAT I FOUND IS THAT THIS IS A VERY COMMON PROBLEM WITH 2011 OUTBACKS. I DID ALSO FIND OUT…”
NHTSA complaint #10621363, 2014

“AIR BAG IS NOT BEING TURNED ON WHEN A PASSENGER IS IN THE SEAT. THEY MEET THE 80+ WEIGHT REQUIRMENT. *TR”
NHTSA complaint #10572713, 2014

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, HE HEARD AN ABNORMALLY LOUD POPPING NOISE FROM THE SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 52,000.”
NHTSA complaint #10558701, 2014

Equipment 3

“2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP CAMERA DEFECT AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE BACK-UP CAMERA WAS NOT CENTERED PROPERLY, THE DRIVERS SIDE SHOULDER HARNESS INTERMITTENTLY WOULD NOT RETRACT FULLY. THEREFORE, CAUSING IT TO GET STUCK IN THE CLOSING DOOR AND THE HEAT REGISTER AT THE DRIVERS FOOT SEEMED TO BE PARTIALLY BLOCKED. THE DEALER INFORMED THE CONSUMER, THE REASON WHY THE CAMERA WAS NOT CENTERED, WAS BECAUSE IT HAD BEEN HIT, AND IT WOULD COST $99.00 TO REPAIR IT.”
NHTSA complaint #10556703, 2013

“THERE IS AN INTERFERENCE WITH THE CAR AUDIO SYSTEM. THERE IS AN 'AM' TYPE BUZZING SOUND THAT COMES THRU THE SPEAKERS AT RANDOM TIMES. SOMETIMES IT IS VERY LOW IN VOLUME AND IS SPORADIC. EARLIER THIS MONTH WHILE DRIVING OUT OF TOWN FOR A 3 HOUR DRIVE, THE BUZZING WAS VERY LOUD AND CONTINUED WHETHER THE RADIO WAS ON AM, FM, CD, SATELLITE AND EVEN CONTINUED WHEN WE TURNED THE RADIO OFF. THIS LOUD BUZZING SOUND WENT ON FOR OVER 1/2 HOUR AND WAS EXTREMELY FRUSTRATING. REPORTED TO MY SUBARU DEALERSHIP 3 TIMES NOW WITH NO RESOLUTION. I AM SURE THERE IS SOMETHING THAT IS NOT RIGHT WITH THIS VEH…”
NHTSA complaint #10447507, 2011

“PURCHASED MY 2011 OUTBACK IN JULY IF LAST YEAR. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS DUE TO A VIBRATION IN THE STEERING AND THUMPING IN THE TIRES...ALMOST LIKE THERE WAS FLAT SPOTS IN THE TIRES. THEY FIRST TOLD ME IT WAS FLAT SPOTS AND IT MAY TAKE UP TO 3000 MILES BEFORE IT WOULD QUIT, HOWEVER IT NEVER DID AND GOT WORSE. I TOOK IT BACK 2 MORE TIMES AND THEY FINALLY DID A FORCE BALANCE AND PUT A VIBRATION KIT ON THE STEERING. MY STEERING WHEEL DOES NOT VIBRATE/SHIMMY ANY LONGER, HOWEVER THE REST OF THE CAR STILL DOES. THEY HAD TO REPLACE 2 OF THE TIRES AFTER SEVERAL FORCE BALANCES…”
NHTSA complaint #10409195, 2010

Forward Collision Avoidance 3

“Transmission failure at 55mph my couldn't shift and the motor revved up all the way to the redline mark and wouldn't stop when I tried to stop it the reaction control lights came on the cruise control light was flashing the emergency break light was flashing every light on my dash was flashing there was a terrible vibration in the steering wheel the Transmission was humming really loud and just got worse the car just kept going and not stopping I could have hit someone another person a car I could have hit anything instead I choose the ditch and cornfield the car has been looked at by a repair…”
NHTSA complaint #11546209, 2023

“Vehicle is failing to shift correctly causing low acceleration and road safety issues. Cruise control and manual shift paddles not working, multiple warning lights on.”
NHTSA complaint #11491892, 2022

“The emergency brake light and traction symbol have started flashing when I’m driving and now the EB has stopped working. I’ve visiting the Subaru dealership twice and two other mechanics. They’ve all told me different reasons why my car is doing this. I’ve never had an emergency break stop working.”
NHTSA complaint #11573892, 2021

Parking Brake 2

“TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RELEASE THE EMERGENCY BRAKE. IN ADDITION, THE BRAKE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT REMOVED THE BATTERY TO RESET THE VEHICLE AND WAS ABLE TO RELEASE THE EMERGENCY BRAKE. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE THE FAILURE AND ASSOCIATED IT WITH NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE). THE VEHICLE WAS TAKEN TO CARLSEN SUBARU (LOCATED AT 480 VETERANS BLVD, REDWOOD CITY, CA 94063, (888) 520-5916) WHERE IT WAS DIAGNOSED THAT THE EPB MODULE NEEDED TO BE REPLACED. TH…”
NHTSA complaint #11230771, 2019

“I TURNED RIGHT INTO A DRIVEWAY WITH A STEEP UPWARD INCLINE AND HAD TO STOP MY CAR BRIEFLY TO SPEAK TO A PERSON HELPING WITH PARKING FOR AN EVENT. MY CAR HAS A MANUAL TRANSMISSION, SO I ENGAGED THE ELECTRONIC PARKING BRAKE TO HOLD THE CAR SO I COULD GET MOVING AGAIN WITHOUT ROLLING BACKWARDS. HOWEVER, THE PARKING BRAKE ON MY CAR AUTOMATICALLY DISENGAGES AS SOON AS THE GAS PEDAL IS DEPRESSED (OR EVEN, ACTUALLY, TOUCHED AT ALL). BECAUSE OF THE VERY STEEP INCLINE, BY THE TIME I HAD ENOUGH REVS TO ENGAGE THE CLUTCH, MY CAR HAD ROLLED BACK INTO THE STREET BEHIND ME. FORTUNATELY NO VEHICLE WAS…”
NHTSA complaint #10415619, 2011

Equipment Adaptive/Mobility 1

“WHEN I TURNED THE CAR IN THE AFTERNOON THE CRUISE CONTROL WAS FLASHING, CHECK ENGINE LIGHT ON AND E-BRAKE ON. I LOOKED ONLINE SUBARU FORUMS AND THEIR IS A LOT OF CHATTER FOR THE GAS CAP HAVING ISSUES. I CHECKED MY GAS CAP AND NOTICED THE RUBBER GASKET WAS BROKEN. I PURCHASED A NEW ONE FROM THE DEALERSHIP, DROVE THE CAR AND THE LIGHTS ARE NOW OFF AND WORKING NORMAL..WE'LL SEE WHEN I TAKE A 6HR TRIP IN A FEW DAYS.. *TR”
NHTSA complaint #10615286, 2014