2011 Ram 2500 Problems & Owner Complaints

Steering 210 3 crash 3 injury

“WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR”
NHTSA complaint #10557897, 2013 · crash · 2 injury(ies)

“TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR”
NHTSA complaint #10616044, 2012 · crash · 1 injury(ies)

“TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR”
NHTSA complaint #10502587, 2013 · crash

Suspension 37 2 crash 1 injury

“TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR”
NHTSA complaint #10616044, 2012 · crash · 1 injury(ies)

“TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR”
NHTSA complaint #10502587, 2013 · crash

“DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.”
NHTSA complaint #11041489, 2017

Engine 28 1 fire

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED 10 DAYS AND 75 MILES LATER. BLUE SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO EXTENUATOR FAILED AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED…”
NHTSA complaint #10790020, 2015 · fire

“Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several mod…”
NHTSA complaint #11491994, 2022

“THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4…”
NHTSA complaint #11342669, 2020

Electrical System 23 2 fire

“TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE THE VEHICLE WAS PARKED AND THE HOOD WAS LIFTED, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AREA. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE WIRES TO THE ALTERNATOR WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE REPAIR COST WAS $400. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROX…”
NHTSA complaint #11062421, 2018 · fire

“TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR”
NHTSA complaint #10564690, 2014 · fire

“Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several mod…”
NHTSA complaint #11491994, 2022

Fuel/Propulsion System 17

“Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several mod…”
NHTSA complaint #11491994, 2022

“THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4…”
NHTSA complaint #11342669, 2020

“THE EMISSIONS CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED AS A OVERLAY WIRING HARNESS THAT WAS FAULTY AND NEEDED TO BE UPGRADED. THIS VEHICLE ONLY HAS 67000 MILES ON IT AND THIS ITEM HELPS CONTROL THE DIESELS EMISIONES. IT SHOULD BE COVERED BY THE FACTORY FOR THE 100,000 MILES AS STATED. UPON CONTACTING FCA THEY REFUSED TO HELP IN ANY WAY TO COVER COST OF REPAIRS. THIS REPAIR IS HAPPENING ON MULTIPLE DIESEL RAMS . I ONLY ASK THAT FCA BE HELD RESPONSIBILITY FOR VEHICLES THAT PRODUCE AND SELL”
NHTSA complaint #11169967, 2018

Power Train 16 2 fire

“TRANSFER CASE EXPLODED WHILE DRIVING DOWN THE ROAD”
NHTSA complaint #11414470, 2019 · fire

“TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A VIBRATION FOLLOWED BY A LARGE EXPLOSION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE INSIDE OF THE VEHICLE FILLED WITH SMOKE AND A HOLE WAS OBSERVED IN THE FLOOR AREA ALONG WITH FLAMES. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT CALLED 911 WHERE THE POLICE OFFICER WAITED FOR THE TOW TRUCK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA CHRYSLER, 7171 WEST CANEL DR, KENNEWICK, WASHINGTON 99336) WHERE IT WAS DIAGNOSED T…”
NHTSA complaint #11065279, 2017 · fire

“TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE TURNED OFF AND RESTARTED INDEPENDENTLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *DT*JB”
NHTSA complaint #11280379, 2019

Engine And Engine Cooling 11 1 fire

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.”
NHTSA complaint #10715000, 2015 · fire

“WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.”
NHTSA complaint #11258092, 2018

“TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK,…”
NHTSA complaint #10937913, 2015

Service Brakes 10

“TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS…”
NHTSA complaint #11387896, 2021

“INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'”
NHTSA complaint #11164131, 2018

“WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.”
NHTSA complaint #10872527, 2016

Unknown Or Other 6

“WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.”
NHTSA complaint #11258092, 2018

“INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'”
NHTSA complaint #11164131, 2018

“I WAS TRAVELING SOUTH ON GRAND AVE IN GLENDALE ARIZONA WHEN I CAME ON TO A TURN MY VEHICLE TURNED OFF ON ME I LOST STEERING AND BRAKES VEHICLE DRIFTED INTO ANOTHER LANE LUCKILY NO ONE WAS NEXT TO ME WHEN IT HAPPENS I HAD TO PUT THE VEHICLE IN NEUTRAL AND TRIED TO START THE TRUCK 4 TIMES BEFORE THE VEHICLE TURNED BACK ON, LATER THAT DAY SAME THING HAPPENED AGAIN ON FREEWAY I-10 AND 75TH AVE HEADING WEST.”
NHTSA complaint #11129572, 2018

Structure 5 1 fire

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE EXHAUST TAIL PIPE HAD EXCESSIVE RUST AND WAS SEPARATED FROM THE MUFFLER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS EXCESSIVE RUST AND THE TAIL PIPE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE'S SPRAY ON BED LINER CONTAINED BUBBLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.”
NHTSA complaint #10715000, 2015 · fire

“TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK,…”
NHTSA complaint #10937913, 2015

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10722301, 2015

Fuel System 4

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/31/15*CN THE CONSUMER STATED THE DEALER CONTINUOUSLY STALLED ON COMPLETING THE REPAIRS. UPDATED 10/14/15*JS”
NHTSA complaint #10724768, 2015

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/25/15*JB”
NHTSA complaint #10714603, 2014

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #10693875, 2013

Wheels 4

“MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE…”
NHTSA complaint #10807514, 2015

“AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY…”
NHTSA complaint #10609544, 2014

“WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT…”
NHTSA complaint #10567300, 2013

Tires 3

“I WAS DRIVING AT THE SPEED LIMIT ON THE HIGHWAY, NORMAL DAY, AND I NOTICE A SUDDEN VIBRATION STARTED TO FEEL WORST AND WORST, SO I GOT OUT OF THE HIGHWAY AND NOTICE ONE OF THE TIRES DEFORMED ON THE CONTACT PART OF THE TIRE, THE BELT IS COMING OFF , I DROVE HOME CITY ROADS AND NEXT DAY TOOK IT TO MY MECHANIC SHOP , THE ISSUE IS CONFIRMED , I TALKED TO MY THE TIRE WHOLESALER TO REPLACE THE TIRES , AND THEY SAID " I CAN ONLY GIVE YOU A PARTIAL COST OF THE OLD TIRE AND THE NEW TIRE COST EVEN MORE" NO COVERING THE WARRANTY AT ALL, AND TO BE HONEST I WILL NOT WANT TO DRIVE THIS CAR WITH THIS SET O…”
NHTSA complaint #11432024, 2021

“TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEEL CABLE FAILED THAT SECURED THE SPARE TIRE UNDERNEATH THE VEHICLE. THE FAILURE CAUSED THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,000.”
NHTSA complaint #10597731, 2014

“THE TIRES ARE 24 MONTHS OLD AND HAVE 22,272 MILES ON THEM AND THEY ARE DRY ROTTING. THE SIDE WALLS HAVE CRACKS AND LOOKS LIKE SHATTERED GLASS. *TR”
NHTSA complaint #10515401, 2013

Vehicle Speed Control 3

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT DID EXPERIENCE ACCELERATION FAILURES. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.”
NHTSA complaint #10714399, 2015

“THE TRUCK EXPERIENCED THE DODGE DEATH WOBBLE AND I HAVE SPOKE WITH CHRYSLER AND THEY ARE NOT WORKING TO CORRECT AN ISSUE WITH THEIR PRODUCT THAT HAS BEEN KNOW ABOUT SINCE 1994 AND HAS HAD MANY RECALLS FOR THIS ISSUE NEEDS TO BE RESOLVED BEFORE PEOPLE GET HURT OR KILLED FROM THE VEHICLE LOSING CONTROL AND CAUSE TRAFFIC ACCIDENTS. THE VEHICLE SHAKES UNCONTROLLABLY AND HAS EVEN RIPPED THE STEERING WHEEL FROM MY HANDS WHILE DRIVING AND HAD TO COME TO ALMOST A COMPLETE STOP BEFORE IT WOULD QUIT. *TR”
NHTSA complaint #10524960, 2013

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ENGAGED THE BRAKE PEDAL AND THE GEAR LEVER WAS SHIFTED INTO REVERSE WHEN THE VEHICLE BEGAN TO LUNGE FORWARD INDEPENDENTLY. THE FAILURE RECURRED IN COLD WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SAME FAILURE. THE TORQUE CONVERTER WAS REPLACED AND THE COMPUTER SYSTEM WAS UPDATED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.”
NHTSA complaint #10504391, 2011

Exterior Lighting 2

“UPON ACTIVATING THE HIGH BEAM HEAD LIGHTS, ENGINE WILL BEGIN MISSING AND EVENTUALLY STALL. HEADLIGHTS WILL BLINK OFF AND ON. ALL DASH LIGHTS AND ELECTRICAL SYSTEMS WILL ALSO FLUCTUATE POWER (RADIO, WIPERS, TAIL LIGHTS, HAZARDS, FRONT PARKING LIGHTS AND TURN SIGNALS). ALL GAUGES ON THE DASH WILL GO DEAD. WHILE DRIVING ON 7/22/2016 AT APPROXIMATELY 9:15 PM THE HIGH BEAM HEAD LIGHTS WERE ACTIVATED. THE ENGINE BEGAN TO MISS AND ALL ELECTRICAL SYSTEMS BEGAN TO TURN OFF, AND THEN BACK ON. THE ENGINE STALLED AT APPROX 65 MPH LEAVING NO POWER STEERING. TRUCK WAS ABLE TO BE RESTARTED ONCE IT WAS…”
NHTSA complaint #10888209, 2016

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH THE HEADLIGHTS WERE ACTIVATED AND THE ILLUMINATION WAS EXTREMELY DIM. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR DEFECT. THE CONTACT REPLACED BOTH HEADLIGHT BULBS WITH AN AFTER MARKET BULBS AND THE BRIGHTNESS IMPROVED; HOWEVER INADEQUATE FOR NIGHT DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/28/12 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/03/13”
NHTSA complaint #10486293, 2011

Visibility 2 1 fire

“TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR”
NHTSA complaint #10564690, 2014 · fire

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW SHATTERED WHILE DRIVING 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,900. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10440369, 2011

Air Bags 1

“I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .”
NHTSA complaint #11043017, 2017

Electronic Stability Control (Esc) 1

“POWER STEERING FAILED WHILE DRIVING. IT WILL GO IN AND OUT INTERMITTENTLY AND THEN WORK PERIODICALLY. OUR TIE ROD ALREADY SNAPPED AND WAS REPLACED UNDER RECALL, BUT NOW THE TRUCK HAS POWER STEERING ISSUES. A VIN CHECK SAYS ALL REPAIRS HAVE BEEN COMPLETED ON OUR TRUCK BUT WE ARE STILL HAVING STEERING ISSUES. WAS DRIVING AND MAKING A TURN WHEN THE STEERING WENT OUT INITIALLY AND WE COULD NOT TURN THE VEHICLE. ALSO, BRAKE CONTROL SYSTEM IS MALFUNCTIONING, CAUSING LOCKING TRAILER BRAKES, ROOF SUDDENLY BEGAN LEAKING AND FLOODED INTERIOR CAB, TIRE PRESSURE SENSORS ARE MALFUNCTIONING, HEATER FLA…”
NHTSA complaint #10818321, 2016

Equipment 1

“THE AIR CONDITIONING SYSTEM ONLY WORKS WHILE DRIVING DOWN THE ROAD. WHEN THE AMBIENT TEMPERATURE IS ABOVE 90 DEGREES AND THE VEHICLE IS STARTED AND WHILE THE AIR CONDITIONING IS ON THE INTERIOR CAB WILL NOT COOL DOWN. IT IS NOT UNTIL YOU START TO DRIVE THE VEHICLE THAT THE AIR CONDITIONING STARTS TO COOL AND WILL KEEP COOL UNLESS YOU STAY STATIONARY FOR A WHILE. I HAVE HAD THE DEALER INSPECT THE A/C UNIT MULTIPLE OCCASIONS AND THEY FIND NO PROBLEM. WHEN A BASIC INTERNET SEARCH IS PERFORMED I FIND MULTIPLE SOURCES INDICATING A DEFECTIVE FAN CLUTCH AND ONCE REPLACED THIS PROBLEM GOES AWAY. NORMA…”
NHTSA complaint #10617080, 2013

Equipment Adaptive/Mobility 1

“AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY…”
NHTSA complaint #10609544, 2014

Latches/Locks/Linkages 1 1 injury

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT A PASSENGER WAS RESTING THEIR ARM ON THE WINDOW SEAL WHEN THE AUTOMATIC LOCK ENGAGED INDEPENDENTLY, PINCHING THE PASSENGER ON THE ARM BETWEEN THE LOCK AND THE WINDOW. THE FAILURE CAUSED SEVERE BRUISING TO THE PASSENGER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.”
NHTSA complaint #10472631, 2012 · 1 injury(ies)

Seats 1

“TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DESIGN OF THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS COULD POTENTIALLY BREAK HER NECK IF REAR ENDED BY ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING A CALL BACK FROM A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 300.”
NHTSA complaint #10435057, 2011