2011 Kia Optima Problems & Owner Complaints

Engine 254 6 crash 21 fire 5 injury 1 death

“MY HUSBAND WAS DRIVING A 2011 KIA OPTIMA WHEN THE CAR VEERED OFF THE ROAD AND BURST INTO FLAMES. MY HUSBAND WAS KILLED UPON IMPACT WITH A TREE.”
NHTSA complaint #11129096, 2016 · crash · fire · 1 death(s)

“CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.”
NHTSA complaint #11012450, 2017 · fire · 3 injury(ies)

“The contact called on behalf of an insurer who owned a 2011 Kia Optima. The contact stated that while the client was on the highway driving at an undisclosed speed, he was flagged down to be told their vehicle was releasing smoke. The client noticed an open flame coming from the undercarriage and was able to veer the vehicle to the shoulder prior to ejecting himself from the vehicle before it was engulfed in flames. The client sustained minor injuries to their knee and finger while exiting the vehicle. No other injuries or passengers were reported. The fire was extinguished by the Fire Departm…”
NHTSA complaint #11590651, 2024 · fire · 1 injury(ies)

Steering 100

“The contact owns a 2011 Kia Optima. The contact stated while driving 25 MPH, there was a notchy feel in the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to TSB Number: CHA060. The mechanic determined that the steering coupler needed to be replaced. The mechanic ordered the part for the repair. The vehicle was not yet repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under TSB Number: CHA060; due to the mileage on the vehi…”
NHTSA complaint #11622770, 2024

“1- Steering wheel. Yes 2- Not sure if something was going to happen while driving whether da or night or long distance traveling 3- I spoke with the service center a while back and didn't have a good time to bring it by. 4- No No just loud shaking from the steering wheel. It's been going on for at least a month”
NHTSA complaint #11608841, 2024

“The contact owns a 2011 Kia Optima. The contact stated while reversing, the contact heard a popping sound, and the steering wheel became difficult to turn. The vehicle was taken to an impendent mechanic, and he reinstalled the inner shaft. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed. The failure mileage was 110,000.”
NHTSA complaint #11498188, 2022

Exterior Lighting 88 2 fire

“RIGHT LOW BEAM NEEDED CONSTANT CHANGING (1 EVERY 4-6 MONTHS). WITHIN THE LAST 6 MONTHS, I HAD CHANGED THE BULB, 2 WEEKS LATER, THE LOW BEAM LIGHT WAS NOT WORKING AGAIN. NOTICED A WHITE FILM ON INSIDE OF LIGHT ASSEMBLY. UPON INVESTIGATION, I DISCOVERED THE WIRING CAUGHT FIRE AND MELTED THE CONNECTOR FOR THE LIGHT BULB. I PURCHASED A NEW ASSEMBLY, ONLY TO HAVE THE EXACT SAME THING HAPPEN. THIS IS A HUGE SAFETY CONCERN. FIRSTLY, THE LOW BEAM LIGHTING IS ABSOLUTELY HORRIBLE IN THIS CAR TO BEGIN WITH, NOW I'M RUNNING OFF OF ONE LIGHT. AFTER LOOKING INTO COMPLAINTS ONLINE, I SEE THIS PROBLEM IS…”
NHTSA complaint #11257248, 2018 · fire

“TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE HEADLIGHTS WERE ACTIVATED HOWEVER, THE ILLUMINATION WAS EXTREMELY DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THAT BOTH HEAD LAMPS OVERHEATED WHICH CAUSED THE REFLECTOR TO MELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10639351, 2014 · fire

“I have replaced the headlights in my 2011 Kia Optima multiple times but no matter what without the brights on, the road is not at all illuminated making it impossible to see at night. When you look at the car head on the lights look as if they would be incredibly bright, but I believe due to faulty reflective lining on the interior of the headlight housing, even though the bulb may shine brightly, it does not get reflected properly onto the surface of the road causing serious safety concerns.”
NHTSA complaint #11741618, 2024

Electrical System 61 1 crash 7 fire

“The contact owns a 2011 Kia Optima. The contact stated that while the vehicle was parked in a parking lot, he noticed the vehicle started smoking heavily from under the hood, and shortly thereafter, the vehicle fully ignited into flames. The vehicle was occupied during the fire. The contact stated that he noticed smoke emerging from the driver-side section of the hood. Furthermore, the contact noted that the power door locks failed to unlock automatically, requiring him to manually unlock the door to exit the vehicle safely. The color of the smoke started off light and quickly turned black. Th…”
NHTSA complaint #11742198, 2026 · fire

“ENGINE DIED WHILE DRIVING ON PUBLIC STREET AND WOULD NOT RESTART AND WITHIN MINUTES FIRE IN ENGINE COMPARTMENT. DESTROYED FRONT OF CAR AND DAMAGED INTERIOR”
NHTSA complaint #11241543, 2019 · fire

“RIGHT LOW BEAM NEEDED CONSTANT CHANGING (1 EVERY 4-6 MONTHS). WITHIN THE LAST 6 MONTHS, I HAD CHANGED THE BULB, 2 WEEKS LATER, THE LOW BEAM LIGHT WAS NOT WORKING AGAIN. NOTICED A WHITE FILM ON INSIDE OF LIGHT ASSEMBLY. UPON INVESTIGATION, I DISCOVERED THE WIRING CAUGHT FIRE AND MELTED THE CONNECTOR FOR THE LIGHT BULB. I PURCHASED A NEW ASSEMBLY, ONLY TO HAVE THE EXACT SAME THING HAPPEN. THIS IS A HUGE SAFETY CONCERN. FIRSTLY, THE LOW BEAM LIGHTING IS ABSOLUTELY HORRIBLE IN THIS CAR TO BEGIN WITH, NOW I'M RUNNING OFF OF ONE LIGHT. AFTER LOOKING INTO COMPLAINTS ONLINE, I SEE THIS PROBLEM IS…”
NHTSA complaint #11257248, 2018 · fire

Service Brakes 47 5 crash 1 fire 1 injury

“The wheel fell off when I was driving the key axle completely broke the pipe off but I still don’t have it fixed I only had liability”
NHTSA complaint #11515715, 2023 · crash · 1 injury(ies)

“The contact owned a 2011 Kia Optima. The contact stated that after his wife started the vehicle, she smelled a burning odor within the interior of the vehicle, prompting her to quickly exit. After a visual inspection of the exterior of the vehicle, the contact's wife observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. A police and fire report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss. No warning lights were illuminated; however, the contact stated that he observed…”
NHTSA complaint #11556465, 2023 · fire

“KIA OPTIMA 2011 TOOK A TURN FOR THE WORST ON JULY 2 2018, MY KIA OPTIMA CAUSED ME TO PLUMMET INTO TRAFFIC AFTER MY BRAKE DIDN'T PERFORM L. THAT'S CAR HAD BEEN TAKEN TO KIA FOR ALL SERVICE NEED AND CAR STILL PERFORM POORLY. HAVE TO RESTART MY CAR MULTIPLE TIME JUST FOR IT TO ACT RIGHT. CAR STOPS ONE ME IN THE MIDDLE OF THE STREET ONE DAY. I HAVE A 3 OLD AND THAT DAY SHE COULD HAVE BEEN WITH ME. I LOST MY LICENSE AND MY MONEY I INVESTED FOR A SAFE CAR FOR ME AND MY CHILD. *TR”
NHTSA complaint #11326474, 2018 · crash

Unknown Or Other 39 6 fire 3 injury

“CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.”
NHTSA complaint #11012450, 2017 · fire · 3 injury(ies)

“2011 Kia Optima caught on fire while driving. Car started smoking which was the only indication something was wrong then all the dashboard lights came on and brakes no longer worked. About half a block later I put the car in park and it slowed down enough for my 3 kids to jump out although the car was still moving. I was able to exit a few seconds later when it came to a full stop. Within minutes it had flames coming from under the hood that continued until the fire department was able to put it out. They said something electrical had caused the fire.”
NHTSA complaint #11439426, 2021 · fire

“My kia optima got on fire while I was driving it”
NHTSA complaint #11429914, 2021 · fire

Air Bags 31 10 crash 8 injury

“I RECEIVED A RECALL NOTICE ON MY AIRBAGS ON 8/15/2018 ON 8/16 I WAS REAR ENDED BY A BIG WORK TRUCK AND PUSHED INTO ANOTHER VEHICLE. 5 CARS INVOLVED. MY VEHICLE IS TOTALED THE AIRBAGS DID NOT DEPLOY”
NHTSA complaint #11123102, 2018 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, ANOTHER VEHICLE REVERSED INTO THE FRONT OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG AND TRACTION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, NECK INJURY, AND CONVERGENCE INSUFFICIENCY TO THE LEFT EYE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO KIA OF BEDFORD (LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-4000) WHERE THEY REPLACED THE BUMPER AND STAT…”
NHTSA complaint #11290089, 2019 · crash · 1 injury(ies)

“THE AIRBAG INDICATOR ON MY DASHBOARD REMAINS CONSTANTLY ILLUMINATED. IT HAS BEEN THIS WAY SINCE APRIL 2018 WHEN THE FRONT END (JUST RIGHT OF CENTER) WAS IMPACTED. HAVE BEEN TO KIA PERFORMANCE CENTER IN MOOSIC PA AND WAS TOLD THERE IS NOTHING THAT THEY CAN DO REGARDING THIS MATTER. ALSO, MY VEHICLE WAS REPAIRED AT ERTLEY MOTORWORLD AND THEY TOO STATED THAT NOTHING CAN BE DONE ABOUT THIS.”
NHTSA complaint #11353623, 2018 · crash · 1 injury(ies)

Power Train 25

“I could not brake and almost caused a car accident. Brakes gave out, no gas, it smelled like it was going to catch on fire.”
NHTSA complaint #11589794, 2024

“While driving on the road, I came to a stop at an intersection. While waiting for the green light the engine stopped running. I tried starting the car by pressing the brake and the push start button and the car only clicked and did not start. I pushed the car off the road. After several attempts to start the car it wouldn't start and it started smoking it looked like it was coming from the starter location. It appears that the engine seized and it won't turn over.”
NHTSA complaint #11564778, 2024

“18V363 17220 IT HAS MADE A LOUD CLANKING/KNOCKING NOISE. IT STALLED THEN COMPLETLY DIED ONCE I GOT OFF THE MAIN HIGHWAY AND WOULDNT CRANK AGAIN. IT USES AN AWFUL LOT OF OIL. UPON FIRST OIL CHANGE IT HAD SHARDS OF METAL IN IT. THE PLACE I GOT THE VEHICLE FROM SAYS THEY PUT NEW MOTOR IN IT AMONG OTHER THINGS BUT I HAVENT SEEN IN CHANGE IN THINGS OTHER THAN IT DOESNT SMOKE UNDER THE HOOD WHILE IDLING.”
NHTSA complaint #11373251, 2020

Fuel/Propulsion System 21 1 crash 3 fire 3 injury

“CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.”
NHTSA complaint #11012450, 2017 · fire · 3 injury(ies)

“While driving our 2011 Kia Optima on I-185 at highway speed, the vehicle suddenly had unresponsive accelerator and had decrease in power. Gauges were all normal range, no warning or indicator lights illuminated. I pulled over to the highway shoulder to clear traffic and placed car in park. Immediately light gray, then black smoke poured out from the hood. My wife and I evacuated the Kia just before the front of the vehicle was engulfed in flames. The engine had been replaced in Sept 2021 due to a previous recall, and up to this incident the Kia performed within normal parameters.”
NHTSA complaint #11496324, 2022 · fire

“I WAS DRIVING MY CAR ON A HIGHWAY AT TRAFFIC TIME WHEN I NOTICED A SMALL GAS ODOR MY BRAKES GOT REALLY HARD AFTER THAT I PULLED TO THE EMERGENCY LANE AND WHEN I PULL THE HANDLE TO OPEN MY HOOD SMOKE AND FLAMES IMMEDIATELY CAME OUT, THE CAR ITS TRASH NOW POLICE TOOK IT TO IMPOUND BECAUSE OF THE FLUIDS THE CAR WAS LEAKING AND SAFETY ISSUES.”
NHTSA complaint #11413542, 2021 · fire

Structure 21 3 crash 5 fire 3 injury 1 death

“MY HUSBAND WAS DRIVING A 2011 KIA OPTIMA WHEN THE CAR VEERED OFF THE ROAD AND BURST INTO FLAMES. MY HUSBAND WAS KILLED UPON IMPACT WITH A TREE.”
NHTSA complaint #11129096, 2016 · crash · fire · 1 death(s)

“I WAS SITTING IN A TURN LANE, TO TURN LEFT. THERE WERE TWO LANES TO MY RIGHT FOR TRAFFIC. I WAS WAITING FOR A CAR COMING FROM THE OPPOSITE DIRECTION. I HAPPENED TO LOOK IN MY REAR VIEW MIRROR AND IT WAS COMPLETELY TAKEN UP BY THIS RED OBJECT, WHICH HAPPENED TO BE A CAR. IMMEDIATELY I FELT A TERRIBLE SHOCK AND MY CAR WAS LIFTED UP IN THE REAR AND THE FRONT END POINTED AT THE ROAD. THIS CAR DROVE ME APPROXIMATELY 40 YDS. UP THE ROAD. THE AIR BAGS DID NOT DEPLOY...NONE OF THEM AND THERE WAS $12,000 WORTH OF DAMAGE DONE TO MY CAR. I STILL HAVE LOWER BACK PAIN AND SEVERE CRAMPS ON THE LEFT SIDE OF…”
NHTSA complaint #10481539, 2012 · crash · 1 injury(ies)

“While driving the Kia on the highway (in the passing lane on Route 93, Boston, MA), the hood of the car flew open and shattered the windshield. Prior to getting into the vehicle, there was no notification, warning light/display, that alerted to the hood or anything else not being 'closed', no rattling of the hood either. The hood blocked my entire vision with the exception of a small area below, where I miraculous got over to the breakdown lane without causing any accident. When I got out of the car, the hood was bent and the second latch was loose. It did not hold its shape. Called the…”
NHTSA complaint #11717872, 2026 · 1 injury(ies)

Vehicle Speed Control 19 5 crash 1 fire 1 injury

“TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 10 MPH AND PROCEEDING TO STOP, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE BEGAN TO SURGE FORWARD WITHOUT WARNING. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS FILED. INJURIES WHERE SUSTAINED, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THE CRASH, THE VEHICLE WAS DIAGNOSED THREE OTHER TIMES AND IT WAS DETERMINED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY…”
NHTSA complaint #10808749, 2015 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO DECELERATE ABNORMALLY. AFTER A FEW MOMENTS, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND STOPPED. BLACK SMOKE THEN BEGAN TO RISE FROM UNDER THE HOOD AND THE VEHICLE WAS IMMEDIATELY ENGULFED INTO FLAMES. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSIST…”
NHTSA complaint #10441602, 2011 · fire

“KIA OPTIMA 2011 TOOK A TURN FOR THE WORST ON JULY 2 2018, MY KIA OPTIMA CAUSED ME TO PLUMMET INTO TRAFFIC AFTER MY BRAKE DIDN'T PERFORM L. THAT'S CAR HAD BEEN TAKEN TO KIA FOR ALL SERVICE NEED AND CAR STILL PERFORM POORLY. HAVE TO RESTART MY CAR MULTIPLE TIME JUST FOR IT TO ACT RIGHT. CAR STOPS ONE ME IN THE MIDDLE OF THE STREET ONE DAY. I HAVE A 3 OLD AND THAT DAY SHE COULD HAVE BEEN WITH ME. I LOST MY LICENSE AND MY MONEY I INVESTED FOR A SAFE CAR FOR ME AND MY CHILD. *TR”
NHTSA complaint #11326474, 2018 · crash

Suspension 18 2 crash

“I HAVE HAD TO CHANGE LOWER CONTROL ARM INNER AND OUTER TIE ROD AND CV AXLE 2 TIME BECAUSE PARTS ARE CHEAP AND SLIGHTEST AMOUNT OF FORCE SUCH AS HITTING A CURB CAUSES MASSIVE SUSPENSION DAMAGE. BOTH TIMES CAR WAS RUNNING UNBER 20 MILES AN HOUR AND HIT A CURB AND IT DESTROYED SUSPENSION. SECOND TIME TIE ROD BROKE WHILE DRIVING DOWN THE ROAD AND LOST CONTROL AND ENDED UP HITTING GUARD RAIL AND SAME THING DESTROYED SUSPENSION.”
NHTSA complaint #11192681, 2019 · crash

“MY CAR CUT OFF IN THE MIDDLE OF THE STREET CAUSING A ACCIDENT”
NHTSA complaint #11048146, 2017 · crash

“After getting HECU recall done , it has caused issues with the HECU module to where the brake lights no longer work and the ESC light comes on the cluster panel. Up on reading the code C2130, it says Brake lamp relay error. Mind you that my car was in working order before this recall was even done. This a huge safety issue not having your brake lights work. I can get rear-ended and i have kids in the car. This has been a issue since July when i got the recall done and KIA has yet to find a fix for this matter.”
NHTSA complaint #11614735, 2024

Wheels 9 1 crash 1 injury

“The wheel fell off when I was driving the key axle completely broke the pipe off but I still don’t have it fixed I only had liability”
NHTSA complaint #11515715, 2023 · crash · 1 injury(ies)

“The car just keep doing weird stuff with the lights. It want go off all the time the key went work the cv joints are popping. Have to trigger the battery sometimes to start up”
NHTSA complaint #11668296, 2025

“1- Steering wheel. Yes 2- Not sure if something was going to happen while driving whether da or night or long distance traveling 3- I spoke with the service center a while back and didn't have a good time to bring it by. 4- No No just loud shaking from the steering wheel. It's been going on for at least a month”
NHTSA complaint #11608841, 2024

Visibility 8

“The contact owns a 2011 Kia Optima. The contact stated that the brakes were making an abnormal noise. There was an abnormal odor of fuel detected. The windshield was fogging up. The engine warning light was illuminated and turned on and off. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure…”
NHTSA complaint #11575468, 2023

“TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 45 MPH, THE SUN ROOF EXPLODED OUTWARDS WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE SUN ROOF GLASS WAS REPLACED. THE CONTACT CALLED KINGDOM KIA AT (573) 426-3100 (LOCATED AT 2600 N BISHOP AVE, ROLLA, MO 65401) AND WAS INFORMED TO CONTACT HIS INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.”
NHTSA complaint #11133171, 2018

“WHILE DRIVING ON A HIGHWAY ON RAMP THE FRONT HALF OF THE PANORAMIC SUNROOF EXPLODED. THE SUNROOF AND INTERIOR SCREEN WERE BOTH CLOSED AT THE TIME. THE REMAINING GLASS WAS PUSHED UPWARD. *TR”
NHTSA complaint #10938980, 2017

Electronic Stability Control (Esc) 7 2 crash

“KIA OPTIMA 2011 TOOK A TURN FOR THE WORST ON JULY 2 2018, MY KIA OPTIMA CAUSED ME TO PLUMMET INTO TRAFFIC AFTER MY BRAKE DIDN'T PERFORM L. THAT'S CAR HAD BEEN TAKEN TO KIA FOR ALL SERVICE NEED AND CAR STILL PERFORM POORLY. HAVE TO RESTART MY CAR MULTIPLE TIME JUST FOR IT TO ACT RIGHT. CAR STOPS ONE ME IN THE MIDDLE OF THE STREET ONE DAY. I HAVE A 3 OLD AND THAT DAY SHE COULD HAVE BEEN WITH ME. I LOST MY LICENSE AND MY MONEY I INVESTED FOR A SAFE CAR FOR ME AND MY CHILD. *TR”
NHTSA complaint #11326474, 2018 · crash

“ON APRIL 25TH, 2013, I DROVE FROM THE ATLANTA AREA TO SHANNON, GA. NEAR ADAIRSVILLE, GA. I STOPPED A THE GATE PUT THE CAR IN PARK, SET THE BRAKE. BEFORE I COULD GET OUT THE CAR SURGED FORWARD SMASHING THE GATE. I HIT THE BRAKE, BACKED IT UP, PUT IT IN PARK, SET THE BRAKE AND AGAIN BEFORE I COULD GET OUT IT SURGED FORWARD. THIS TIME WHEN I BACKED UP PUT IT IN PARK I TURNED OFF THE MOTOR. JUMPING FORWARD IN MY STORY, I CALLED KIA AND FOUND OUT THE CAR WAS ON RECALL. I LOOKED IT UP ON THE INTERNET ONLY TO SEE THE NOTICES WOULD NOT BE SENT OUT UNTIL MAY 2013. KIA. IS REPLACING THE PART BUT WILL NO…”
NHTSA complaint #10510837, 2013 · crash

“MY ELECTRONIC STABILITY CONTROL LIGHT CAME ON AFTER PRESSING THE BRAKE ON A WET STREET WHILE MY VEHICLE WAS IN MOTION. THE NEXT DAY I WENT TO GET A OIL CHANGE AND NOTICED THAT MY TAIL LIGHTS DID NOT WORK WHEN I PRESSED THE BRAKES. MY TAIL LIGHTS WORK BUT THE TAIL LIGHTS DID NOT. I CHANGED THE BULBS AND THE PROBLEM STILL PERSISTED. I ALSO CHANGED THE BRAKE LIGHT PEDAL SWITCH BUT THAT DID NOT FIX THE PROBLEM. MY TURN SIGNAL LIGHTS FAIL TO WORK ALL THE TIME.”
NHTSA complaint #11267314, 2019

Engine And Engine Cooling 7

“The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic who noticed that the engine oil level was abnormally low, and that there were no visible signs of an oil leakage. The oil level was topped off; however, within 3 weeks the oil level was abnormally low again. The vehicle was taken to a local dealer to be diagnosed and the contact was informed that an excessive oil consumption was not included in the engine repla…”
NHTSA complaint #11649717, 2025

“The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 18V363000 (Air Bags) and the vehicle was taken to the local dealer. The contact was then informed that the VIN was also included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Upon inspecting the vehicle, the dealer informed the contact that there was bearing wear and the vehicle would remain at their location for two months for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of…”
NHTSA complaint #11458875, 2022

“The contact owns a 2011 Kia Optima. The contact stated while driving approximately 25 MPH, the vehicle was consuming an excessive amount of engine oil. The contact was consistently topping off the engine oil. There were no warning lights illuminated. The contact stated that there was no smoke or abnormal odor coming from the vehicle. The vehicle was diagnosed with excessive oil consumption; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,000.”
NHTSA complaint #11472518, 2021

Fuel System 3

“Unknown. I just checkes the VIN # on this vehicle because I just bought it and saw that it has 4 recalls. But recently I have been smelling gasoline when I drive it long distances and sometimes when I am in town. It gets bad, even my kids complain about the smell. Im not sure if there is a problem but if so I would like for it to be corrected.”
NHTSA complaint #11419079, 2021

“WE WERE IN MY 2011 KIA OPTIMA ON A TRANSITION RAMP FROM ONE FREEWAY TO ANOTHER DOING ABOUT 45 MPH. AS WE ROUNDED A TURN WE SAW 2 CARS AND A TOW TRUCK ON THE SIDE OF THE RAMP WE THEN HIT A PUDDLE (LAKE) THAT WENT ACROSS BOTH LANES OF THIS RAMP. THE WATER SLOWED US BY MAYBE 20 MPH WITH WATER SHOOTING ALL AROUND US. WE THEN SAW A TRUCK COMING DOWN A ON RAMP TO MERGE IN FRONT OF US HE HIT ANOTHER PUDDLE AND SPUN SIDEWAYS AND HIT A GUARD RAIL. WE PULLED UP NEXT TO HIM TO SEE IF HE WAS ALRIGHT AND MY CAR STALLED. WE COULD SMELL GAS I THOUGHT IT WAS COMING FROM THE TRUCK AND I WANTED TO MOVE AWAY FR…”
NHTSA complaint #10667508, 2014

“KIA OPTIMA LX 2011 WAS PURCHASED BRAND NEW AT 4 MILES IN ODOMETER. PROBLEM 1 LESS THAN A MONTH: STEERING VEERING TO THE LEFT AN RIGHT. HAD TO STEER THIS CAR TO TRACK STRAIGHT. THE DEALER PERFORMED MINOR ALIGNMENT IN OCTOBER. CAR CONTINUES TO VEER LEFT AND RIGHT. TOOK CAR BACK TO THE DEALER. THE TECH STATED THE FRONT END OFF BY 2 DEGREES AND STATED HE PERFORMED THE ADJUSTMENT. THE STEERING PROBLEM NOT FIXED. PROBLEM #2: CAR WAS PARKED WITH FUEL READING 42 MILES TO EMPTY. RETURNED TO START CAR. WILL NOT CRANK AFTER NUMEROUS ATTEMPTS. TOWED THE CAR TO DEALER. CAR CRANKED UPON DE-TOW AT THE LOCAT…”
NHTSA complaint #10437363, 2011

Tires 3

“WHINNING IN THE FRONT END, BRAKES ARE GRABBING AND AND THUMPING IN THE FRONT END WHEN YOU HIT A BUMP. BRAKES GRAB AND SOMETIMES GOES TO THE FLOOR. AND PULLS TO THE LEFT.”
NHTSA complaint #10807337, 2015

“RECEIVED A NHTSA RECALL NOTICE REGARDING MY KIA OPTIMA TIRES, NHTSA CAMPAIGN ID NUMBER:13T009. YOKOHAMA TIRE CORPORATION IS RECALLING CERTAIN 7.50R16RY215 TIRES MANUFACTURED 01/01/2006 THROUGH 08/01/2011. *TR I HAVE A 2011 KIA OPTIMA WITH TIRES MADE BY HANKOOK/KUMHO/NEXEN TIRES. ARE THESE PART OF A RECALL? THE DEALER FUCCILLO KIA, 404 NE PINE ISLAND, CAPE CORAL, FLORIDA, 33909 WHERE I PURCHASED THE CAR SAYS HE IS NOT AWARE OF A RECALL. ARE MY CAR TIRES PART OF A RECALL? *TR”
NHTSA complaint #10553040, 2013

“DEFECTIVE TIRES - AFTER 2 FLAT TIRES IT WAS DISCOVERED THAT ALL 4 HAD THE SAME DEFECT - BUBBLING AND SEPARATION INSIDE THE TIRE SHOULDER, AFTER APPX 17K MILES WITH PROPER INSTALLATION AND TIRE PRESSURE. WAS OFFERED THE SAME TIRES AT A REDUCED COST. DECLINED AND PURCHASED A DIFFERENT BRAND. *TR”
NHTSA complaint #10547569, 2013

Visibility/Wiper 3

“I CONSTANTLY HAVE TO REPLACE HEADLIGHT BULBS,BRAKE LIGHT BULBS AND FOG LIGHT BULBS LIKE 2 TO 3 TIMES A YEAR AND MY LIGHTS ON DIM IS TOO DARK AND NOT ALIGNED CORRECTLY,FOR THE HEADLIGHTS ONE SIDE SHINE UP AND THE OTHER SHINE DOWN ON SEVERAL OCCASIONS I HAD TO REPLACE THE WHOLE HEADLIGHT FIXTURE BECAUSE THE BULB GOT SO HOT IT MELTED INTO THE FIXTURE AROUND IT”
NHTSA complaint #11406166, 2021

“FRONT OF SUNROOF GLASS PANEL SHATTERED VEHICLE WAS STATIONARY IN A PARKING LOT.”
NHTSA complaint #11349275, 2020

“DRIVING ON FREEWAY NEAR NORTH BEND WA. STATE WITH WIFE AND 2 GRANDKIDS IN CAR WHEN PANARAMIC SUNROOF EXPLODED. LARGE BLAST FROM NOWHERE AND NOBODY IN FRONT OF ME. IT SHOCKED US AND ALMOST MADE US WRECK. KIA OF AMERICA WAS HORIBLE TO WORK WITH AND TOOK NO RESPONSABILITY FOR THEIR DEFECT.”
NHTSA complaint #10970045, 2017

Seat Belts 2 1 crash 3 injury

“TL* THE CONTACT OWNED A 2011 KIA OPTIMA. WHILE DRIVING 30 MPH, ANOTHER VEHICLE STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE DRIVER'S SEAT BELT DID NOT RESTRAIN THE CONTACT. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT AND HIS PASSENGERS SUSTAINED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. T…”
NHTSA complaint #11171348, 2018 · crash · 3 injury(ies)

“PURCHASED A NEW 2011 VEHICLE, WHEN WE PURCHASED THE VEHICLE I WENT TO THE PARTS DEPT. AND ASK THAT THE ORDER SOME SEAT BELT EXTENDERS FOR ME. THE MANAGER SAID HE WOULD AFTER 5 WEEKS I CALLED THE PARTS DEPT. HE TOLD ME THEY HAVE NOT COME IN YET. ANOTHER WEEK GOES BY THEN I GET A CALL FROM THE REGIONAL PARTS MANAGER STATING THEY DID NOT OFFER THEM. PERIOD NO AND IF OR BUTS NO. IN YOUR FMVSS 209 REQUIRE MANUFACTURES TO PROVIDE LONGER BELTS OR SEAT BELT EXTENDERS TO ACCOMMODATE EXTREMELY LARGE PEOPLE. I WAS 480 LBS DOWN TO 360 BUT I STILL NEED SOME. I EVEN ASKED THE DEALER TO SEE IF THEY WOULD REI…”
NHTSA complaint #10384800, 2010

Seats 2

“I BOUGHT A BRAND NEW 2011 KIA OPTIMA HYBRID AND THE CAR PULLS HEAVILY TO THE LEFT EVEN ON STRAIGHT ROADS. I TOOK THE CAR TO THE DEALER AND THEY DID AN ALIGNMENT AND THEY SAY IT IS WITHIN SPECS BUT IT ACTS THE SAME. IF YOU LET GO OF THE STEERING WHEEL FOR A COUPLE SECONDS YOU'RE ON THE SHOULDER. THIS IS A VERY SERIOUS SAFETY ISSUE. SECOND ISSUE IS THAT BOTH DRIVER AND PASSENGER SEATS WERE BOLTED DOWN IN ONE BOLT OUT OF FOUR. THE DEALER INSTALLED THE MISSING BOLTS BUT THIS MAKES ME REALLY WORRIED ABOUT THE QUALITY CONTROL AT KIA. WHAT ELSE MIGHT THEY MISSED? I DON'T EVEN WANT TO THINK WHAT MI…”
NHTSA complaint #10440849, 2011

“THE OWNERS MANUAL, SECTION 3, PAGE 8 DESCRIBES THE "FORWARD AND BACKWARD ADJUSTMENT" OF THE HEADRESTS IN THE 2011 KIA OPTIMA. THE HEAD RESTS DO NOT ADJUST AS DESCRIBED IN THE MANUAL. KIA CUSTOMER SERVICE EXPLAINS THIS AS A "TYPOGRAPHICAL ERROR." THE PROBLEM IS THAT THE HEAD REST IS DESIGNED SO THAT IT THRUSTS DRAMATICALLY FORWARD. IF THE SEAT IS SITTING UPRIGHT ONE MUST TILT ONES HEAD FORWARD TO ACCOMMODATE THE HEAD REST OR THE SEAT MUST BE LEANED BACKWARD SUCH THAT AN INDIVIDUAL WHO IS 5' 2" TALL CAN NOT SEE OUT THE FRONT OF THE VEHICLE. *TR”
NHTSA complaint #10430080, 2011

Equipment 1

“WHINNING IN THE FRONT END, BRAKES ARE GRABBING AND AND THUMPING IN THE FRONT END WHEN YOU HIT A BUMP. BRAKES GRAB AND SOMETIMES GOES TO THE FLOOR. AND PULLS TO THE LEFT.”
NHTSA complaint #10807337, 2015

Equipment Adaptive/Mobility 1

“MY HAND HELD PHONE DEVICE STOP WORKING AND COULD HAVE CAUSED A MAJOR ACCIDENT. *TR”
NHTSA complaint #10512682, 2013

Firerelated 1 1 fire

“The contact's fiance owned a 2011 Kia Optima. The contact stated that while her fiance was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact's fiance went outside to push the vehicle from behind while the contact steered the vehicle to the side of the road. The contact's fiance then noticed there were flames coming from underneath the hood and pulled the contact out of the vehicle. The vehicle was then engulfed in flames. No injuries were sustained, and medical attention was not received. The police and fire department arrived on the…”
NHTSA complaint #11537254, 2023 · fire

Forward Collision Avoidance 1

“After driving the car over 15 miles, the Check Brake Light comes on, activating my emergency brake, slowing the car down and preventing me to accelerate. This happens on the freeway, where traffic is fast and my decelerating car puts me and those around me at risk of collision. Once it occurs the first time, it happens again a few minutes later. I have to frequently veer off the side of the freeway, turn off the car, and then turn it on again for the Check brake light to go away and for me to travel once more. This has been a problem for a couple of years with me trying to get the issue repair…”
NHTSA complaint #11500679, 2023

Hybrid Propulsion System 1

“The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the hybrid battery system warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a short circuit fuse and a failed hybrid battery. The contact was informed that the battery and the fuse needed to be rep…”
NHTSA complaint #11590338, 2024

Traction Control System 1 1 crash 1 injury

“TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, ANOTHER VEHICLE REVERSED INTO THE FRONT OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG AND TRACTION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, NECK INJURY, AND CONVERGENCE INSUFFICIENCY TO THE LEFT EYE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO KIA OF BEDFORD (LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-4000) WHERE THEY REPLACED THE BUMPER AND STAT…”
NHTSA complaint #11290089, 2019 · crash · 1 injury(ies)