2011 Honda Pilot Problems & Owner Complaints

Air Bags 68 14 crash 1 fire 22 injury

“SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESUL…”
NHTSA complaint #10598079, 2011 · 6 injury(ies)

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHEN THE PASSENGER ENTERED THE VEHICLE AND SHUT THE DOOR, THE AIR BAG DEPLOYED INADVERTENTLY AND STRUCK THE PASSENGER ON THE HEAD AND ARM. THE FAILURE CAUSED ALL THREE OF THE CHILD PASSENGERS AND THE DRIVER TO ENDURE HEAD AND EAR ACHES FROM THE LOUD NOISE OF THE AIR BAG DEPLOYMENT. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT HE HAD NEVER EXPERIENCED THE FAILURE; THEREFORE, THE VEHICLE HAD TO BE DIAGNOSED BY A DISTRICT MANAGER IN ORDER TO CONFIR…”
NHTSA complaint #10622137, 2014 · 4 injury(ies)

“OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULL…”
NHTSA complaint #11207052, 2019 · crash · 3 injury(ies)

Service Brakes 41 7 crash 1 fire 5 injury

“PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS…”
NHTSA complaint #10494996, 2012 · crash · fire · 2 injury(ies)

“DRIVER WAS PULLING INTO A PARKING SPACE WHEN THE 2011 HONDA PILOT SUDDENLY ACCELERATED OUT OF CONTROL. AT THE TIME OF THE SUDDEN ACCELERATION, THE DRIVER DID NOT HAVE A FOOT ON EITHER THE GAS PEDAL OR BRAKE. RATHER, THE DRIVER HAD JUST TAKEN THE FOOT OFF THE GAS PEDAL IN THE PROCESS OF SLOWING TO A STOP AND TURNING INTO THE PARKING SPACE, AND WAS ABOUT TO PLACE A FOOT ON THE BRAKE. AFTER STRAIGHTENING INTO THE PARKING SPACE, THE CAR ACCELERATED VIOLENTLY ON ITS OWN VOLITION. AT THAT TIME, THE DRIVER QUICKLY PRESSED A FOOT ON THE BRAKE. THE BRAKE DID NOT WORK. THE CAR CONTINUED TO ACCELERA…”
NHTSA complaint #10475138, 2012 · crash · 2 injury(ies)

“THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN OFF THE ROAD. I ENGAGED THE BRAKES UPON IMPACT AND HAD PLENTY OF TIME TO STOP BEFORE HEADING INTO TREES. THE VEHICLE DID SLOW, BUT NOT ENOUGH TO AVOID HITTING A TREE AT APPROXIMATELY 25-35 MPH, WHICH TOTALED THE VEHICLE. *TR”
NHTSA complaint #10655318, 2014 · crash · 1 injury(ies)

Steering 34 1 crash

“I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR”
NHTSA complaint #10660746, 2014 · crash

“WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST DESCENTS OF STOPPING/BREAKING. CLICKING IN STEERING COLUMN WHILE DRIVING TURNING,IN REVERSE AND STRAIGHT FORWARD DRIVING, SHUDDER IN SHIFTING 5-30 MPH , ECO LIGHT COMING ON AND CAUSES DELAY IN SPEED PICKUP OR CONTINUING IN SAME SPEED DURING DRIVING 01/15/2019. DOOR LOCKS FAILURE 06/05/2019 GAS PURGE VALVE GAS SMELL IN AC VENT REPLACED 06/05/2019. AC/HEAT BLOWER MOTOR FRONT REPLACED NOT WORKING 02/14/2019. REAR BLOWER AC/HEAT MOTOR BROKEN SMELLED OF SMOKE REPLACED 08/05/2019”
NHTSA complaint #11302473, 2019

“TEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP REPLACED POWER STERRING THREE TIMES AND RACK AND PINION ALONG WITH OTHER PARTS OF POWER STEERING. DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SUGGESTED I TRADE IN MY VEHICLE. CAR HAS 100,000K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIV…”
NHTSA complaint #11231990, 2018

Suspension 34 1 crash 1 injury

“TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WH…”
NHTSA complaint #11361476, 2020 · crash · 1 injury(ies)

“I HAVE A 2011 HONDA PILOT WITH ONLY 45,243 MILES. I TOOK IT TO THE DEALERSHIP WHERE I ORIGINALLY PURCHASED FOR ROUTINE MAINTENANCE SERVICE ON 10/05/20, AND WAS TOLD THAT THE COMPLIANCE BUSHINGS ARE LEAKING AND NEEDS TO BE REPLACED. THIS IS A WELL MAINTAINED AND DRIVEN VEHICLE, SO IT IS SURPRISING TO LEARN ABOUT THIS PROBLEM WITH SUCH LOW MILEAGE. MAY I KNOW IF THERE IS A RECALL FOR SIMILAR ISSUES?*DT *JB”
NHTSA complaint #11362962, 2020

“THE BOLTS/ BUSHINGS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT ARE LOOSE AND VEHICLE MAKES NOISE NOW AND STEERING IS OFF.”
NHTSA complaint #11349837, 2020

Engine 31 1 crash 3 fire

“GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE”
NHTSA complaint #11063323, 2017 · fire

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.”
NHTSA complaint #10888634, 2016 · fire

“ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR…”
NHTSA complaint #10712548, 2014 · fire

Electrical System 26 1 crash 3 fire

“GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE”
NHTSA complaint #11063323, 2017 · fire

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. HALF AN HOUR AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.”
NHTSA complaint #10888634, 2016 · fire

“ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR…”
NHTSA complaint #10712548, 2014 · fire

Unknown Or Other 22 1 fire 9 injury

“SHORTLY AFTER PURCHASING THE 2011 HONDA PILOT MY WIFE COMPLAINED OF EYES AND THROAT IRRITATION WHEN TRAVELING IN THE CAR FOR A HALF HOUR OR LONGER. THERE IS NO ODOR. I DID NOT SEEM TO BE SENSITIVE TO THESE SYMPTOMS AT THIS TIME. WE TOOK IT TO THE DEALER TO BE CHECKED AND THEY FOUND NO LEAKS, ENGINE/HEATER/AIR CONDITIONING. PROBLEM CONTINUED YEAR ROUND WITH BOTH THE HEATER IN OPERATION AND/OR THE AIR CONDITIONING. OVER THE MONTHS AND YEARS MY WIFE CONTINUED TO COMPLAIN AND SUBSEQUENT VISITS TO THE DEALER RESULTED IN CHECKS FOR LEAKS (NONE FOUND) AND REPLACEMENTS OF CABIN FILTER BUT NO RESUL…”
NHTSA complaint #10598079, 2011 · 6 injury(ies)

“MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!”
NHTSA complaint #11024953, 2017 · 3 injury(ies)

“DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOT…”
NHTSA complaint #11079800, 2018 · fire

Power Train 21 3 crash 1 fire

“ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR…”
NHTSA complaint #10712548, 2014 · fire

“WHILE MAKING A 3 POINT TURN IN A DRIVEWAY IN ORDER TO PARALLEL PARK ON THE STREET MY 2011 HONDA PILOT ACCELERATED AT A HIGH RATE OF SPEED AND HIT A PARKED CAR. MY 2011 HONDA PILOT CONTINUED OUT OF CONTROL HIT A CURB AND ALMOST HIT A CHAIN LINK FENCE WHICH WOULD HAVE CAUSED ME TO TRAVEL INTO A BUSY FOUR LANE ROAD. MY 2011 HONDA PILOT STOPPED BY PRESSING BOTH FEET ON THE BRAKE. FIVE HOURS LATER MY BATTERY WAS DEAD. I HAD AAA ROADSIDE SERVICE REPLACE IT. I TOOK MY 2011 HONDA PILOT TO THE DEALERSHIP TODAY WHERE THE SERVICE REP AGREED THAT THERE HAVE BEEN ACCELERATION PROBLEMS WITH THE HONDA P…”
NHTSA complaint #10605730, 2014 · crash

“I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TR…”
NHTSA complaint #10604414, 2014 · crash

Structure 19 1 crash 2 fire

“DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOT…”
NHTSA complaint #11079800, 2018 · fire

“GOT A NEW BATTERY 36 MINS LATER THE CAR WAS ON FIRE”
NHTSA complaint #11063323, 2017 · fire

“UPON PULLING INTO A PARKING SPOT THE VEHICLE SUDDENLY ACCELERATED, EVEN THOUGH BRAKE FULLY DEPRESSED. DRIVER WAS UNABLE TO STOP FORWARD MOTION, AND THE VEHICLE HIT THE FLOWER BED AND A SMALL TREE. CONSIDERABLE DAMAGE TO CENTER BUMPER AND FRAME UNDERNEATH. A SEARCH OF THE INTERNET SHOWS NUMEROUS SIMILAR OCCURRENCES”
NHTSA complaint #11337064, 2020 · crash

Vehicle Speed Control 18 9 crash 2 injury

“DRIVER WAS PULLING INTO A PARKING SPACE WHEN THE 2011 HONDA PILOT SUDDENLY ACCELERATED OUT OF CONTROL. AT THE TIME OF THE SUDDEN ACCELERATION, THE DRIVER DID NOT HAVE A FOOT ON EITHER THE GAS PEDAL OR BRAKE. RATHER, THE DRIVER HAD JUST TAKEN THE FOOT OFF THE GAS PEDAL IN THE PROCESS OF SLOWING TO A STOP AND TURNING INTO THE PARKING SPACE, AND WAS ABOUT TO PLACE A FOOT ON THE BRAKE. AFTER STRAIGHTENING INTO THE PARKING SPACE, THE CAR ACCELERATED VIOLENTLY ON ITS OWN VOLITION. AT THAT TIME, THE DRIVER QUICKLY PRESSED A FOOT ON THE BRAKE. THE BRAKE DID NOT WORK. THE CAR CONTINUED TO ACCELERA…”
NHTSA complaint #10475138, 2012 · crash · 2 injury(ies)

“TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.”
NHTSA complaint #10723000, 2015 · crash

“2011 HONDA PILOT. CONSUMER WRITES TO EXPRESS DISSATISFACTION WITH THE SERVICE AND RESOLUTION OF SUDDEN ACCELERATION PROBLEM THAT SHE EXPERIENCED. *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION, ON THREE SEPARATE OCCASIONS, WHILE THE BRAKE WAS BEING APPLIED. WHEN THE INCIDENT HAPPENED IN A PARKING LOT, THE VEHICLE JUMPED THE PARKING BUMPER AND STRUCK A COLUMN IN FRONT OF THE STORE. AFTER EACH OCCURRENCE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND EACH TIME, SHE WAS INFORMED THERE WAS NOTHING WRONG. *JB”
NHTSA complaint #10640993, 2014 · crash

Fuel/Propulsion System 10 2 crash 1 fire

“DRIVING ONTO ON RAMP OF HIGHWAY FROM PRIOR HIGHWAY AT APPROXIMATE SPEED OF 30 MPH. DRIVER NOTICED A LURCH FROM FRONT OF VEHICLE. UNKNOWN PART THAT WAS INVOLVED. POSSIBLY TRANSMISSION OR FUEL LINE BUT ONLY SUSPICION WITH NO EVIDENCE LEFT TO INVESTIGATE (SEE PICTURES INCLUDED). ACCELERATION NO LONGER ENGAGING. DRIVER PULLED VEHICLE OVER TO SIDE OF HIGHWAY. DRIVER AND PASSENGER EXITED THE VEHICLE. AFTER A FEW MINUTES, NOTICED A STREAM OF SMOKE EMITTING FROM UNDER HOOD OF VEHICLE. SMALL FIRE NOTICED AT BOTTOM OF CAR. WITHIN MINUTES THE CAR WENT UP IN FLAMES. EMS EXTINGUISHED FIRE EVENTUALLY. TOT…”
NHTSA complaint #11079800, 2018 · fire

“STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.”
NHTSA complaint #10724592, 2015 · crash

“TODAY TUESDAY MARCH 26TH 2013 I WAS IN BROOKLYN, NY OFF MRTLE AVE. ON A RESIDENTIAL ONE WAY STREET. PULLED UP TO A LARGE OPEN PARKING SPOT WITH CARS IN FRONT AND BACK OF THE SPOT. THE SPOT WAS LARGE ENOUGH FOR 2 CARS. AS I PULLED INTO THE SPOT AND PROGRESSED SLOWLY FORWARD WITH MY FOOT ON THE BRAKE, THE CAR RENGINE BEGAN TO REV QUICKLY AND JOLTED FORWARD HITTING THE PARKED CAR IN FRONT OF ME. THIS IS THE SECOND TIME I HAVE FELT THE CAR ENGINE REV ON IT'S OWN WITH MY FOOT OFF THE GAS AND JUMPING FORWARD. FIRST TIME WAS WHILE SLOWING DOWN TO A STOP SIGN AND THE CAR JUMPED FORWARD AND ACCEL…”
NHTSA complaint #10504593, 2013 · crash

Visibility 9 1 injury

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.”
NHTSA complaint #10436311, 2011 · 1 injury(ies)

“The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.”
NHTSA complaint #11684991, 2025

“The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.”
NHTSA complaint #11558917, 2023

Seat Belts 8 3 crash 1 fire 3 injury

“PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS…”
NHTSA complaint #10494996, 2012 · crash · fire · 2 injury(ies)

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ”
NHTSA complaint #10550734, 2013 · crash · 1 injury(ies)

“TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. T…”
NHTSA complaint #10704526, 2015 · crash

Wheels 8

“I TOOK THE VEHICLE TO THE DEALERSHIP FOR A RECALL RELATED TO THE STEERING MECHANISM THAT IS MAKING A LOUD CRACKING NOISE WHEN I TURN THE STEERING WHEEL, WHEN I BACK UP. WERE TOLD THAT PARTS WERE NOT AVAILABLE, IT IS BEEN ALMOST ONE YEAR AGO. NO RESPOND FROM DEALERSHIP OR HONDA ITSELF. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”
NHTSA complaint #10893688, 2015

“TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIRES HAVE ABOUT 5% TREAD LEFT AND ONE TIRE HAS ABOUT 30% TREAD. *TR”
NHTSA complaint #10515909, 2013

“THE FOUR GOOD YEAR TIRES ON MY 2011 HONDA PILOT ARE DEFECTIVE (PREMATURE WEAR). THE DEALER RECOMMENDED I DISCUSS THE PROBLEM WITH MY LOCAL GOOD YEAR DEALER WHICH I DID. I WAS INFORMED BY GOOD YEAR THAT THE TIRES ON MY PILOT WERE SUBSTANDARD AND SAID THE REASON WAS HONDA HAD REQUESTED TIRES WITHOUT LONG-WEAR CAPABILITIES. OUR LOCAL DEALERSHIP HAS OFFERED TO SELL MY NEW TIRES FOR OUR PILOT AT $140,00 EACH. THIS SITUATION STINKS AND I BELIEVE WOULD MAKE A GREAT CLASS ACTION SUIT. HOW MANY OTHERS ARE FACING THE PROSPECT OF HAVING TO PURCHASE NEW TIRES FOR THEIR PILOT DUE TO PREMATURE WEAR? W…”
NHTSA complaint #10498212, 2013

Seats 7 1 injury

“I AM COMPLAINING OF THE HORRIBLE HEAD RESTRAINTS THAT PUSH MY HEAD AND NECK FORWARD. I HAVE VERY GOOD POSTURE AND AM ONLY COMFORTABLE SEATING UP STRAIGHT. I JUST PURCHASED THIS CAR USED TO REPLACE MY BELOVED JEEP GRAND CHEROKEE. I HAVE OWNED TWO CHEROKEES BUT DID NOT BUY A NEW ONE BECAUSE OF , THE REDUCED WINDOWS, POOR VISIBILITY AND HORRIBLE FORWARD TILTING HEAD RESTRAINTS, THE CHEROKEE IS LIKE BEING IN A COFFIN SO I HAD TO LOOK AT ANOTHER MANUFACTURER. OVER ALL THE PILOT IS A GOOD OPTION WITH MUCH BIGGER WINDOWS AND VISIBILITY BUT THE HEAD RESTRAINTS ARE ALSO TERRIBLE. I CAN NOT REST MY BACK…”
NHTSA complaint #10630111, 2014 · 1 injury(ies)

“BOUGHT 2011 PILOT IN MAY 2010, BRAND NEW. THE BROCHURE STATED THE VEHICLE HAS LEATHER INTERIOR TRIM. TO MY DISMAY TWO YEARS LATER, THE CENTER SEAT DEVELOPED A CRACK AND WAS TAKEN TO THE DEALER, AND WAS TOLD THE SEAT WAS VINYL. NOT LEATHER! THE HAND REST ON ALL DOORS AND CENTER CONSOLE ARE ALL TORN AND STRETCHED TO REVEAL THE TRIM WAS THIN STRIPS OF SOME SORT OF RUBBER. NOW ALL SEATS ARE ALSO CRACKED AND TORN AFTER THE VINYL HARDENED. I FEEL AS IF I WAS FLEECED BY HONDA. HAD I KNOWN THE INTERIOR WAS RUBBER AND VINYL I WOULD HAVE STUCK WITH THE FABRIC SEATS. ADDITIONALLY THE VEHICLE KEPT SHUTTI…”
NHTSA complaint #11240726, 2019

“THE MATERIAL INSIDE ON DOOR CRANKING PLUS THE ARM REST CRANK A DEFAULT IN THE MATERIAL NOTHING HAS BEEN DID ABOUT IT. PAID TO MUCH MONEY FOR THAT TO HAPPEN . I TOOK IT TO THE DEAL WERE I GOT IT FROM THEY SAY THE SUN DID BUT IT ON THE FRONT PART OF THE TRUCK KNOW WE'RE ELSE.”
NHTSA complaint #10818843, 2014

Visibility/Wiper 7 1 injury

“THE CAR WAS PARKED ON THE DRIVE WAY. THE GLASS HATCH WAS EXPLODED AS WE CLOSED THE TAILGATE. IT CAUSED CUTS ON HAND AND LEG ON LITTLE BOY STANDING BY. TAKE THE VEHICLE TO THE HONDA DEALER AND DEALER SAID IT WAS NOT UNDER WARRANTY. CALL AMERICAN HONDA AND THE ANSWER WAS THE SAME BECAUSE THE GLASS HATCH WAS EXPLODED, NO WARRANTY. THIS VEHICLE IS LESS THEN 2 YEARS OLD EVEN WITH 3 YEAR WARRANTY. IT COSTS $550. TO FIX IT ,PLUS MORE ON PERSONAL INJURIES. *TR”
NHTSA complaint #10521203, 2013 · 1 injury(ies)

“MY 2011 PILOT WAS PURCHASED NEW IN AUG 2011, HAS LESS THAN 68000 MILES AND I LIVE IN SOUTHERN CA, YET: MY BATTERY DIED AND HAD TO BE REPLACED APR 2018 (CAR WAS PARKED < 1HR AND WOULD NOT START, BUT STARTED FINE THE HOUR BEFORE). MY ENGINE CHECK TRANSMISSION SYSTEM LIGHT/WARNING CAME ON AND WE HAD TO ADD A QUART OF OIL ON JULY 18, 2019, EVEN THOUGH I HAD AN OIL CHANGE DONE IN MAY 2019 LESS THAN 500 MILES BEFORE. ON 7/24/19, MY FRONT WINDSHIELD WIPERS STOPPED AND TODAY I HAD TO HAVE THE MOTOR REPLACED NOT JUST A FUSE. I'M CONCERNED WHY A HONDA < 9 YRS OLD IS HAVING THESE ISSUES - BURNING OIL…”
NHTSA complaint #11235163, 2019

“THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.”
NHTSA complaint #11160815, 2018

Electronic Stability Control (Esc) 5 1 crash

“ON APRIL 16TH 2013, I WAS DRIVING MY 2011 HONDA PILOT ON MY STREET PREPARING TO DRIVE INTO MY DRIVEWAY, I SLOWED THE VEHICLE DOWN WHEN I SAW ANOTHER VEHICLE BEHIND ME. I PUT MY BLINKERS ON INFORMING OTHER VEHICLE I WAS GOING TO PULL INTO MY DRIVEWAY. I WAITED FOR THE OTHER VEHICLE PASSED THEN PROCEEDED TO GENTLY PRESSED ON THE GAS, THAT'S WHEN THE VEHICLE ACCELERATED VIOLENTLY SPEEDING ONTO MY DRIVEWAY. I IMMEDIATELY SLAMMED DOWN ON THE BRAKES BUT IT INSTEAD OF STOPPING THE CAR ACCELERATED EVEN FASTER. THE VEHICLE CRASHED INTO MY HOUSE DAMAGING THE PILLAR WALL STRUCTURE NEXT TO MY GARAGE DOO…”
NHTSA complaint #10508958, 2013 · crash

“The owns a 2011 Honda Pilot. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally and almost stalled. The contact pulled over to the side of the road and waited for several minutes before the vehicle regained stability functionality and the vehicle stopped shaking. The VSA (Vehicle Stability Assist) warning light illuminated. The failure had occurred five times. The contact took the vehicle to the dealer who diagnosed that the engine block was causing oil leaking from piston rings unto the spark plugs. The spark plug was replaced and the contact was adv…”
NHTSA complaint #11485276, 2019

“CONTINUED REPLACEMENT OF SPARK PLUGS AND BURNING TOO MUCH OIL. I'M NOW REPLACING SPARK PLUG #2 EVERY 6 MONTHS. WITHOUT NOTICE WHILE DRIVING, ALL ENGINE LIGHTS ILLUMINATE, ENGINE BEGINS TO SPUTTER AND WILL NOT ACCELERATE. NO OPTION AVAILABLE OTHER THAN TO PULL OFF THE ROAD AND WAIT FOR A TOW TRUCK. IN SOME CASES, SIMPLY THE ACT OF ACCELERATING TOO QUICKLY TO WILL CAUSE THE SAME ISSUE. VERY DANGEROUS! CAN SOMEONE PLEASE EXPLAIN WHY THE CLASS ACTION AGAINST HONDA FOR THE 2011 HONDA PILOT ENGINE MISFIRE DIDN'T INCLUDE MY VIN# YET I CONTINUE TO EXPERIENCE ENGINE MISFIRE? IT SHOULD BE APPAREN…”
NHTSA complaint #11122186, 2018

Engine And Engine Cooling 5

“Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, a…”
NHTSA complaint #11721713, 2026

“WHILE DRIVING AT AROUND 20 MPH ON LOCAL ROAD, MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR”
NHTSA complaint #10456512, 2012

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.”
NHTSA complaint #10439769, 2011

Latches/Locks/Linkages 5

“THE TRUCK DOOR WILL UNLOCK ITSELF WHILE DRIVING. *TR”
NHTSA complaint #11329450, 2020

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.”
NHTSA complaint #10849833, 2015

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC DOORS WERE LOCKED WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHCILE CAME TO A STOP AND THE FRONT DRIVER'S SIDE DOOR UNLOCKED UNINTENDEDLY. IN ADDITION, THE FRONT PASSENGER'S SIDE INTERIOR DOOR FAILED TO UNLOCK UNLESS DONE MANUALLY. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT WHENEVER DRIVING OVER A SPEED BUMP, A LOUD NOISE WOULD EMIT FROM UNDERNEATH THE VEHICLE, WHICH SOUNDED AS THOUGH THE CHASSIS DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN…”
NHTSA complaint #10446170, 2011

Tires 5

“TIRES ON 2011 HONDA PILOT ARE NEEDED TO BE REPLACED AT LESS THAN 35000 MILES. THE GOODYEAR FORTERA HL TIRES THAT CAME STANDARD ARE LISTED AT A 60000 MILE WARRANTY IF BOUGHT NEW. THEY HAVE ALSO WORN COMPLETELY UNEVEN, DESPITE ROTATION, WHERE THREE OF THE TIRES HAVE ABOUT 5% TREAD LEFT AND ONE TIRE HAS ABOUT 30% TREAD. *TR”
NHTSA complaint #10515909, 2013

“THE FOUR GOOD YEAR TIRES ON MY 2011 HONDA PILOT ARE DEFECTIVE (PREMATURE WEAR). THE DEALER RECOMMENDED I DISCUSS THE PROBLEM WITH MY LOCAL GOOD YEAR DEALER WHICH I DID. I WAS INFORMED BY GOOD YEAR THAT THE TIRES ON MY PILOT WERE SUBSTANDARD AND SAID THE REASON WAS HONDA HAD REQUESTED TIRES WITHOUT LONG-WEAR CAPABILITIES. OUR LOCAL DEALERSHIP HAS OFFERED TO SELL MY NEW TIRES FOR OUR PILOT AT $140,00 EACH. THIS SITUATION STINKS AND I BELIEVE WOULD MAKE A GREAT CLASS ACTION SUIT. HOW MANY OTHERS ARE FACING THE PROSPECT OF HAVING TO PURCHASE NEW TIRES FOR THEIR PILOT DUE TO PREMATURE WEAR? W…”
NHTSA complaint #10498212, 2013

“TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC DISCOVERED THAT THERE WAS AN INTERNAL PUNCTURE TO THE TIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.”
NHTSA complaint #10461231, 2012

Exterior Lighting 3

“Rear view mirror is hazy. This is a problem with most Honda Pilots 2011. The problem is most likely with adhesion or the chemicals tat make up the camera screen and electronics inside the mirror. It is too dangerous to drive with a hazy rear view mirror. Also, headlights get hazy on the Honda Pilot 2011. I think problem is adhesion. In other words, Honda is either did not apply adhesion properly on their lights and mirrors or they used poor material. Please issue a recall and fix these issues.”
NHTSA complaint #11479234, 2022

“THE TAIL LIGHTS ONLY WORK INTERMITTENTLY. WE STOPPED BY THE HIGHWAY PATROL ON THE NIGHT OF APRIL 7. THE NEXT DAY WE TOOK IT TO THE HONDA DEALER, HONDA OF BOWIE AND THEY REFUSED TO CHECK ANYTHING BECAUSE AT THAT TIME THE LIGHTS WERE WORKING. YESTERDAY APRIL 13 AGAIN THE TAIL LIGHTS WERE NOT WORKING AND AGAIN TODAY THEY WERE AND AGAIN HONDA OF BOWIE REFUSED TO MAKE ANY CHECKS. THE PILOT IS UNSAFE TO DRIVE AT NIGHT. WHAT CAN I DO? *TR”
NHTSA complaint #10508239, 2013

“I WAS TOWING A TRAILER WITH A MOTORCYCLE IN IT. I WAS DRIVING ABOUT 60 MPH AND THE FRONT END STARTED TO VIBRATE REALLY BAD. I DROVE TO A FRIENDS HOUSE AND LEFT MY TRAILER THERE BECAUSE I WAS ON MY WAY OUT OF TOWN. I DIDN'T NOTICE THE VIBRATION ONCE THE TRAILER WAS REMOVED. I NOW HAVE ABOUT 54,000 MILES ON THE CAR AND THE VIBRATION CAN BE PRETTY BAD WHEN I'M STOPPING HARD AND ALSO SOMETIMES WHEN I'M DRIVING. I'VE HAD THE TIRES CHANGED AND ROTATED SO I KNOW IT'S NOT THE TIRES. I ALSO HAVE A REAR LEFT TAIL LIGHT THAT KEEPS GOING OUT. I'VE CHANGED IT TWICE BUT IT'S NOT BURNED OUT. I THINK IT MUS…”
NHTSA complaint #10573202, 2012

Equipment 2

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE BURNING ODOR WAS DUE TO ENGAGING THE ON AND OFF SWITCH FOR THE AIR CONDITIONING COMPRESSOR. THE CONTACT ALSO STATED THAT THE VEHICLE REAR AIR CONDITIONING UNIT WOULD ACTIVATE INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 20,000. UPDA…”
NHTSA complaint #10460256, 2010

“TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGA…”
NHTSA complaint #10359127, 2010

Traction Control System 1

“WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSE…”
NHTSA complaint #10360035, 2010