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2011 Ford Mustang Problems & Owner Complaints
Age-normalised, this year draws ~29.1 complaints per year on the road — ranking 3 of 13 Ford Mustang years we track (1 = most complaints per year).
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What owners report
Power Train is the most-reported problem area on the 2011 Ford Mustang, cited in 200 of 466 filed complaints (43%).
Air Bags is next (125 complaints, 27%), followed by Engine (48), Vehicle Speed Control (39), Steering (25).
Across all complaints, 20 report a crash, 1 report a fire, 17 report injuries.
The most safety-critical cluster is Air Bags: 9 crash, 14 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2011 Ford Mustang, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 466.
Power Train 200 1 crash
“I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR... FIRST AT A LITTLE OVER 1000 MILES THE CAR WOULDN'T GO INTO FIRST OR REVERSE WITHOUT A LOT OF FORCING AND DOUBLE CLUTCHING... LOCAL DEALER SAID OF WE NEED TO SWAP YOUR TRANSMISSION FLUID TO FULL SYTHETIC AND IT'LL WORK LIKE NEW. THAT DID NOTHING SOON THE CAR WOULDN'T GO INTO FOURTH GEAR AND WOULDN'T DOWNSHIFT TO THIRD GEAR EITHER. IT WENT BACK TO.THE SHOP THEY SAID THEY FIXED IT BUT EVEN THE TECH SAID IT WASNT 100% FIXED AND THAT IT MAY PERIODICALLY MESS UP. SOON THERE REPAIRS GOT WORSE THE CAR WOULD COMPLETELY LOCK REAR WHEELS DURING SIMPLE DOW…”
NHTSA complaint #10442821, 2011 · crash
“The contact owns a 2011 Ford Mustang. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission, on occasion, did not shift into second and third gear. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clutch pad. The contact was informed that the clutch pad needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure and did not assist. The contact was inf…”
NHTSA complaint #11678844, 2025
“The contact owns a 2011 Ford Mustang. The contact stated while the vehicle was parked the contact wife who was in the passenger heard a loud noise coming from the vehicle, when she noticed that the vehicle had shifted into driver and was rolling frontwards crashing into a boulder cause the vehicle to stop completely. No one was injured, a police report was filed. The dealer was contacted, and they stated there was nothing they could. The manufacturer was contacted. The failure mileage was 68,000. VIN was not available.”
NHTSA complaint #11473393, 2022
Air Bags 125 9 crash 14 injury
“AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.”
NHTSA complaint #10838848, 2014 · crash · 4 injury(ies)
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE SLOWING DOWN TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, KNEE, AND HEAD THAT REQUIRED MEDICAL ATTENTION. ADDITIONALLY, THREE PASSENGERS THAT WERE IN THE OTHER VEHICLE ALSO SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE…”
NHTSA complaint #10693099, 2014 · crash · 4 injury(ies)
“I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNING TO GET VERY FRUSTRATING. MY CAR IS EASILY REPAIRABLE BUT ITS JUST SETTING THERE BECAUSE OF NO AIRB…”
NHTSA complaint #10901921, 2016 · crash · 2 injury(ies)
Engine 48
“The contact owns a 2011 Ford Mustang. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle lost motive power and failed to properly accelerate while depressing the accelerator pedal. After turning off and restarting the vehicle, the vehicle operated as needed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified of the failure. The failure mileage was 125,000.”
NHTSA complaint #11488400, 2022
“VEHICLE HAS LESS THAN ONE YEAR SINCE IT BROKE DOWN LAST AND NOW I HAVE ANOTHER PROBLEM. THE SECONDARY TIMING CHAIN TENSIONER HAS FAILED AND LEAD TO SECONDARY TIMING CHAIN FAILURE BROKEN ROCKER ARM AND MAYBE DAMAGE TO THE PISTON IT HAS BEEN PROBLEM AFTER PROBLEM THIS CAR IS A LEMON AND THIS NEEDS TO BE ADDRESSED I WAS DRIVING THROUGH AND INTERSECTION AND MY CAR STALLED LUCKILY IT STARTED ONCE MORE JUST LONG ENOUGH TO GET IT OFF THE BUSY ROAD. THERE WAS BOLTS ON THE VALVE COVER THAT'S WEREN'T EVEN DRILLED THROUGH THE PLASTIC VALVE COVER. THERE IS NO REASON A FAIRLY NEW MOTOR SHOULD HAVE MALFUNCT…”
NHTSA complaint #11342905, 2020
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL TICKING NOISE DETECTED FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED METRO FORD 9000 NW (7TH AVE, MIAMI, FL 33150, (305) 751-9711) HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,800.”
NHTSA complaint #11300041, 2020
Vehicle Speed Control 39 2 crash 1 injury
“DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR”
NHTSA complaint #10489025, 2012 · crash · 1 injury(ies)
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN THE TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED AND CAUSED THE CONTACT TO CRASH INTO THE PROCEEDING VEHICLE REAR END. THERE WAS NO INJURY TO REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 36,264 AND…”
NHTSA complaint #10510909, 2013 · crash
“WHILE DRIVING MY 2011 FORD MUSTANG (WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION) AT 40MPH ON A LOCAL STREET, I EXPERIENCED THE VEHICLE UNEXPECTEDLY LOSING POWER AND A FAULT LIGHT IN THE FORM OF A WRENCH APPEARING ON THE DASHBOARD. THE ENGINE SPEED DROPPED DOWN TO IDLE AND DID NOT RESPOND TO ANY GAS PEDAL OPERATION. THE CARS ENGINE REMAINED RUNNING, HOWEVER, THE ENGINE RAN ROUGHLY AS EVIDENCE OF IT SHAKING THE ENTIRE CAR. THE INCIDENT PLACED MYSELF AND OTHER DRIVERS AROUND ME IN DANGER, AS I HAD TO MOVE QUICKLY TO GET MY VEHICLE OUT OF THE MOVING TRAFFIC AND INTO A SAFE PLACE OFF THE SIDE OF T…”
NHTSA complaint #11382878, 2020
Steering 25 3 crash 1 injury
“WHILE DRIVING, THE POWER STEERING ASSIST FAILURE INDICATOR CAME ON ALONG WITH THE SERVICE ADVANCE-TRACK INDICATOR AND THEN THE STEERING WHEEL LOCKED COMPLETELY. THIS FORCED ME INTO ONCOMING TRAFFIC AND WITH NO ABILITY TO STEER THE CAR AT ALL. I WAS FORCED OFF THE ROAD BECAUSE I COULD NOT CHANGE DIRECTION AT ALL AND ENDED UP HITTING MY HEAD, ELBOW AND KNEES. AFTER CALLING THE FORD DEALER, THEY INFORMED ME THAT THERE WAS A "TSB" ABOUT IT BUT NO RECALL. THE DEALER THEN WENT ON TO TELL ME THAT ALMOST ALL THE FORD VEHICLES HAD BEEN RECALLED FOR THE SAME PROBLEM, EXCEPT THE MUSTANG EVEN THOUGH THEY…”
NHTSA complaint #10608174, 2014 · crash · 1 injury(ies)
“THE STEERING WHEEL WILL TURN FROM RIGHT AND LEFT UNCONTROLLABLE DRIVING INTO A RAIN STORM THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT L COULD NOT HOLD THE STEERING WHEEL SPUN ME AROUND THREE TIMES AND HIT A GUARD RAIL”
NHTSA complaint #11331297, 2020 · crash
“INTERMITTENT LOSS OF POWER STEERING WHILE DRIVING. HAVE TO CONSTANTLY TRY TO TURN OFF CAR AND RESTART TO GET THE ELECTRONIC POWER STEERING TO WORK AGAIN. LOST POWER STEERING ON THE INTERSTATE WITH KIDS IN THE CAR AND ENDED UP IN THE GRASS, ALMOST TAKING OUT THE GUARDRAIL. FORD DEALERSHIP SAYS THERE HAVE BEEN 450,000 2011-2012 VEHICLES THAT HAVE BEEN RECALLED FOR THIS EXACT PROBLEM AND PART, YET SOMEHOW THE MUSTANGS WEREN'T IN THE RECALL. DEALERSHIP QUOTED $1500 TO REPLACE THE SAME PART THAT IS BEING RECALLED ON OTHER VEHICLES. I HAVE READ MANY OTHER PEOPLE ARE HAVING THIS PROBLEM WITH THE SAM…”
NHTSA complaint #10822135, 2016 · crash
Electrical System 24 1 crash
“AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL C…”
NHTSA complaint #10447039, 2011 · crash
“Odometer Fraud. The contact purchased a 2011 Ford Mustang. The contact stated that while attempting to service the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 174,000 and at the time of registration, it was discovered that the mileage was 298,000.”
NHTSA complaint #11669174, 2025
“ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.”
NHTSA complaint #11387695, 2021
Fuel/Propulsion System 23
“Leaking fumes from plastic fuel tank. Micro cracks on top and seam. Had to replace the fuel tank and the sender and fuel pump inserts because of cracks.”
NHTSA complaint #11487067, 2022
“THE CAR WILL "SHUT DOWN" (WRENCH ERROR LIGHT) AT ANY TIME, ANYWHERE, ANY SPEED. VERY DANGEROUS!!! ERROR CODE P2111 THROTTLE BODY ACTUATOR STUCK OPEN. I HAVE SEEN NUMEROUS POSTS ON THIS. FORD REALLY NEEDS TO FIX THIS!!! I WILL NO LONGER LET MY CHILD DRIVE THIS CAR. SO UNSAFE!! IT HAPPENED TO ME SEVERAL TIMES A DAY PROBABLY THREE TIMES IN THE LAST WEEK. THE VEHICLE IS IN MOTION, HIGHWAY, CITY, STRAIGHT, TURNS, FAST, SLOW.”
NHTSA complaint #11245251, 2019
“SO THE CAR HAS A ACTUATOR CONTROL SYSTEM STUCK OPEN. I HAVE HAD IT AT THE FORD DEALERSHIP TWICE NOW AND WILL BE GOING BACK ON MONDAY AGAIN FOR THE SAME ISSUE. WHEN IT STARTS UP IT RUNS AT THE 1 RPM THEN IT GOES DOWN FROM THERE, NOT LETTING THE CAR GETTING ANY FUEL OR SPEED FOR IT TO GO FORWARD OR BACKWARDS. I HAVE CLEARED THE CODES AND WORKS FOR A FEW DAYS BUT THEN IT DOES IT AGAIN. THIS LAST TIME THE CODE WOULDN'T CLEAR OFF SO I WAS STUCK ON THE SIDE OF THE ROAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE CODE ON IT IS P2111. JUST VERY FRUSTRATING KNOWING THAT I CANT REALLY ON MY CAR TO GET…”
NHTSA complaint #11060991, 2018
Unknown Or Other 15 1 crash 1 fire
“WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FULL FLEDGED FIRE ENGULFING THE ENTIRE CAR. THE COLLISION CAUSED NO DAMAGE TO THE CAR PAST THE FRONT…”
NHTSA complaint #11033092, 2017 · crash · fire
“Ford knew that the transmission was going bad on these Mustangs. When I attempt to accelerate my car does not move. Imagine this happening in traffic and me being killed”
NHTSA complaint #11423442, 2021
“I DECIDED TO DROP THE CONVERTIBLE TOP OF MY 2011 FORD MUSTANG WHEN THE WEATHER DECIDED TO CHANGE I WAS PRESSING THE BUTTON TO LET THE TOP UP. NOTHING IS HAPPENING ALL FUEL'S ARE IN EXCELLENT CONDITION BATTERY IS GOOD THE PUMP UNDER THE BACK SEAT IS AT IT'S RITE LEVEL. I HAD TO PARK FOR HOURS UNDER SHEAD UNTIL THE RAIN STOPS AN WAS ABLE TO DRIVE IT TO A FRIEND HOUSE WHO WAS GLADLY TO LET ME PARK THE CAR IN HIS GARAGE. I WAS PARK AT A GAS STATION.”
NHTSA complaint #11103560, 2018
Electronic Stability Control (Esc) 14
“2011 FORD MUSTANG 3.7L V6 CONVERTIBLE, PREMIUM, AUTOMATIC TRANSMISSION THROTTLE BODY FAILURE (PART # AT4Z-9E926-B) WHILE DRIVING, THE CAR SUDDENLY DECELERATES, THE DASHBOARD 'WRENCH LIGHT' COMES ON, THE FRONT END OF THE CAR RUMBLES AND SHAKES, AND THE CAR WILL NOT ACCELERATE, FORCING ME TO PULL OFF THE ROAD. THIS HAPPENS AT MODERATE SPEED ON LOCAL ROADS AND AT HIGHWAY SPEED. IF I PULL OFF THE ROAD, TURN THE CAR OFF, WAIT A FEW MINUTES, AND THEN RESTART, IT USUALLY RUNS NORMALLY. ON ONE OCCASION, IT DID NOT. IT DECELERATED AND THEN STALLED COMPLETELY IN THE MIDDLE OF A FOUR WAY INTERSECTI…”
NHTSA complaint #11276907, 2019
“MY 2011 MUSTANG WHEN DRIVING AT AROUND 40MPH THE TRACTION CONTROL LIGHT COME ON AND THE FRONT END STARTS TO WOBBLE IT DON'T HAPPEN ALL THE TIME. I TOOK IT TO HAVE IT CHECK AND WAS TOLD THE RACK AND PINION NEEDED TO BE REPLACED. THE DON'T HAVE BUT 56000 MILES. I DID SOME RESEARCH AND FOUND OUT FORD RECALL SEVERAL VEHICLES WITH THIS SAME PROBLEM. FROM WHAT I FOUND OUT THAT IT MIGHT BE A HEAT OVER THE ELECTRIC GEARBOX”
NHTSA complaint #11243148, 2019
“I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN THE VEHICLE STARTED VIBRATING WITH TRACTION CONTROL LIGHTS COMING ON. PULLED INTO A PARKING LOT TURNED OFF CAR AND RAN FINE AFTERWARDS. I HAVE HAD TO PULL OVER ON SEVERAL OCCASIONS DUE TO THE SAME PROBLEM. THEN I HAD MY 10 YEAR OLD IN THE CAR ON THE HIGHWAY.. I WAS JUST GETTING OFF THE ON RAMP ONTO THE HIGHWAY AT APPROXIMATELY 60- 65 MPH AND THE CAR STARTED VIBRATING WITH TRACTION CONTROL LIGHT BLINKING ON DASH . IT WAS SCARY . I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY TURNED THE CAR OFF AND BACK ON AND PRAYED WE WOULD MAKE IT HOME SAFE. NOW THE…”
NHTSA complaint #11217255, 2019
Service Brakes 14 2 crash 5 injury
“AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.”
NHTSA complaint #10838848, 2014 · crash · 4 injury(ies)
“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, STERNUM, AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR”
NHTSA complaint #11048633, 2017 · crash · 1 injury(ies)
“The contact owns a 2011 Ford Mustang. The contact stated that while driving out of the driveway, the brake pedal was depressed, but the vehicle was slow to respond. The contact stated that she noticed that an unknown fluid was leaking from the vehicle. The traction control, oil, and brake warning lights were illuminated. The check brake fluid and check oil messages were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 164,877.”
NHTSA complaint #11551055, 2023
Structure 10 3 crash 3 injury
“I WAS RECENTLY IN A WRECK AND THE AIRBAGS DEPLOYED. MY CAR IS STUCK AT THE BODY SHOP BECAUSE THEY CAN NOT GET AN AIRBAG FOR IT. MY INSURANCE ON MY RENTAL CAR WILL BE UP IN 2 WEEKS, THE CAR WOULD HAVE BEEN FIXED ALREADY IT JUST HAD MINOR FRONT END DAMAGE AND THE WINDSHIELD CRACK DUE TO THE AIRBAG AND THE AIRBAG INJURED MY RIGHT ARM. IT NEVER SHOULD DEPLOYED IN THE FIRST PLACE THE IMPACT WAS NOT EVEN THAT SEVERE. I HAVE CONTACTED FORD MULTIPLE TIMES AND THEY NEVER GET BACK WITH ME THIS IS BEGINNING TO GET VERY FRUSTRATING. MY CAR IS EASILY REPAIRABLE BUT ITS JUST SETTING THERE BECAUSE OF NO AIRB…”
NHTSA complaint #10901921, 2016 · crash · 2 injury(ies)
“THERE WERE MANY INCIDENTS WITH MY MUSTANG 5.0 BUT THIS WAS THE MOST SIGNIFICANT. THE PROBLEM IS AS I FOUND OUT TWO YEARS LATER IS THAT THE WIDTH OF THE OEM TIRES AND WHEELS ARE TOO NARROW FOR THE WEIGHT AND POWER OF THIS VEHICLE. I WAS DRIVING ON EL CAMINO REAL AND I HAD TO STOP SUDDENLY BECAUSE A CAR CAME ON THE ROAD UNEXPECTEDLY AND THE DRIVER IN FRONT OF ME HIT THE BRAKES AND SO I DID BUT MY CAR JUST KEPT SLIDING FORWARD, IT LOST GRIP WITH THE ASPHALT COMPLETELY. I EXPERIENCED SIMILAR SITUATIONS MANY TIMES WHEN TAKING TURNS WHERE MY REAR WOULD SPIN AROUND THE FRONT WHICH RENDERS THE CAR OUT…”
NHTSA complaint #10592941, 2012 · crash · 1 injury(ies)
“AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL C…”
NHTSA complaint #10447039, 2011 · crash
Seats 8 1 crash
“AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL C…”
NHTSA complaint #10447039, 2011 · crash
“ELECTRIC SEAT WON'T MOVE. HAVE READ COUNTLESS OTHERS HAVING SAME PROBLEM ONLINE. THE ISSUE IS A FACTORY DEFECT. MAGNETS INSIDE ELECTRIC MOTOR OF POWER SEATS ARE PUT IN PLACE WITH GLUE THAT COMES UNDONE EASILY INSIDE MOTOR CAUSING IT TO BE UNABLE TO MOVE. DEALERSHIPS AND SHOPS COST TO REPLACE IS INSANE, NEVER BELOW $1000. THIS IS A HUGE SAFETY CONCERN AS I MOVED MY SEAT FAR BACK WHILE RELAXING BEFORE WORK AND WHEN I GOT OFF LATER THE SEAT WOULD NOT MOVE. FORD SHOULD BE RESPONSIBLE FOR REPLACING THESE DEFECTIVE PARTS IMMEDIATELY.”
NHTSA complaint #11387695, 2021
“THE NON-ADJUSTABLE HEADREST PUSHES MY HEAD TOO FAR FORWARD AND DOWN. THIS CAUSES PAIN IN MY NECK AND SPINE.”
NHTSA complaint #10884164, 2016
Engine And Engine Cooling 7
“I WAS TRAVELING ON A MAJOR HIGHWAY AT THE SPEED LIMIT (75 MPH IN THIS AREA OF TEXAS) AND HAD JUST CHANGED LANES WHEN THE CAR WOULD NOT GO, I KEPT PUSHING THE ACCELERATOR AND THE CAR WOULD NOT GO. FORTUNATELY, I WAS ABLE TO COAST OFF THE HIGHWAY AND WAS ABLE TO GO UP AN OFF RAMP AND PULL OFF THE SHOULDER OF THE ROAD. THE MUSTANG STARTED TO MAKE A NOISE AND SHUTTERED, SO I TURNED OFF THE ENGINE BEING AFRAID THAT THE ENGINE WOULD BE DAMAGED. I WAS ABLE TO START THE CAR AGAIN AND WAS ABLE TO PULL INTO A PARKING LOT AND CALL FOR HELP. THE ENGINE STARTED TO SHUTTER AGAIN AND THE ACCELERATOR WOUL…”
NHTSA complaint #10567185, 2013
“JUST A FEW OF THE ISSUES I HAD WHILE MY CAR . I WAS TOLD THERE WAS NO PROBLEM WITH MY CAR AFTER I ALMOST GOT KILLED TWICE BECAUSE IT WOULD NOT DOWN SHIFT INTO LOWER GEARS AT HIGHWAY SPEEDS. TRANS WILL LOOK UP ONCE SHIFTER IS IN BETWEEN GEARS AND WILL NOT GO INTO GEARS STILL SPEED AND RPM SLOW DOWN. MOST EVIDENT WHEN TRYING TO GO FROM 6TH TO 4TH. I WAS ALMOST IN AN ACCIDENT TWICE BECAUSE I WAS NOT ABLE TO DOWN SHIFT TO GET OUT OF THE WAY OF A ONCOMING TRAFFIC. HAD A CRACKED RIM THAT WAS OBVIOUSLY A CASTING DEFECT. HAD A TICKING IN THE ENGINE AFTER LONG TRIPS. . 5.0 SOUNDED LIKE A DIESEL. *T…”
NHTSA complaint #10444933, 2011
“BOUGHT THIS 2011 FORD MUSTANG ON APRIL 8 2011. EVERYTHING WAS FINE FOR ABOUT THIS FIRST MONTH. CAR DID NOT WANT TO START WHEN CLUTCH WAS PRESSED DOWN HAD 800 MILES AT THE TIME, CLASSIC FORD 1ST DEALER SAID NEEDED A CLUTCH ADJUSTMENT? ITS HYDRAULIC THERE IS NO ADJUSTMENT ON THEM! THEY HAD THE CAR FOR ABOUT 6 HOURS TO TELL ME THAT. CLUTCH STILL FELT FUNNY ,STARTED HEARING GRINDING, SHIFTER WOULD GET STUCK IN R,1,2,3,4 GEARS THEN IT WENT OUT STUCK IN 2ND GEAR! 2ND DEALER JIM HUDSON FORD TOOK IT TO HAD IT FOR 3 WEEKS BEFORE I GOT IT BACK CAR HAD 6,000 MILES ON IT NEEDED A BRAND NEW CLUTCH SYSTEM F…”
NHTSA complaint #10440527, 2011
Suspension 4 1 crash 4 injury
“AIR FAIL TO DEPLOY WHEN HIT BY A UNINSURED MOTORIST WHO WAS SPEEDING THROUGH A SCHOOL ZONE DID AN LEGAL LANE CHANGE HIT ME WHILE I WAS MAKING A LEFT TURN SEAT BELT ON LEFT TURN BLEAKER ON TURNING WHEN SAFE BAM!!! NEVER SEEN IT COMING MY HEAD SLAMMED INTO THE STEEL FAME OF MY 2011 FORD MUSTANG V6 HEAD NECK BACK MID LOWER BACK EVERY THING FROM HEAD TO TOE ON MY LEFT HURTS LIKE HELL RIBS ON BOTH SIDES KNEES HANDS FEET AS WELL.”
NHTSA complaint #10838848, 2014 · crash · 4 injury(ies)
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. AFTER DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.”
NHTSA complaint #10910087, 2016
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS GOING OVER SPEED BUMPS, THE VEHICLE WOULD MAKE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 08/11/014*LJ THE VEHICLE WAS FIXED, AT THE CONSUMERS EXPENSE. UPDATED 09/18/14”
NHTSA complaint #10597430, 2014
Traction Control System 4 2 crash
“TEST DRIVING 2011 FORD MUSTANG SHELBY COBRA GT 500. PULLED OUT OF PARKING LOT SLOWLY ONTO ROADWAY AND WHEN STRAIGHT DEPRESSED ACCELERATOR FOR HARD ACCELERATION. VEHICLE ACCELERATED FOR A FRACTION OF A SECOND, THEN BEGAN SPINNING BOTH REAR WHEELS AND VIOLENTLY AND WITHOUT WARNING WENT OUT OF CONTROL AND SPUN AROUND IN ROAD HITTING CURB RESULTING IN SEVERE DAMAGE TO WHEELS, BODY AND SUSPENSION. VEHICLE TRAVELED APROX. 100 FEET FROM POINT WHERE THE VEHICLE ENTERED THE ROADWAY AND WHERE IT STRUCK CURB FACING THE OPPOSITE DIRECTION. TRACTION CONTROL SYSTEM (ADVANCE TRAC) HAD NOT BEEN TURNED OFF.…”
NHTSA complaint #10369641, 2010 · crash
“TL*THE CONTACT OWNS A 2011 FORD MUSTANG SHELBY GT500. AFTER DRIVING OUT OF A PARKING LOT AT 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL WITH FORCE, BOTH REAR WHEELS BEGAN TO SPIN CAUSING THE VEHICLE TO FISH TAIL AND SPIN OUT OF CONTROL.THE TRACTION CONTROL FAILED TO STOP THE VEHICLE. THE VEHICLE SETTLED ON THE OTHER SIDE OF THE ROAD FACING THE OPPOSITE DIRECTION. THERE WAS EXTENSIVE DAMAGED TO THE VEHICLE AND IT WAS TOWED TO THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER WILL REPAIR THE VEHICLE FOR $15,000. THE MANUFACTURER STATED THAT THEY WOULD GIVE HIM A CALL WI…”
NHTSA complaint #10365297, 2010 · crash
“The contact owns a 2011 Ford Mustang. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle failed to respond. The message "Service Auto Advancetrac" was displayed. The contact stated that she continued to depress the brake pedal until the vehicle responded. The contact stated that there was a significant stopping distance delay. The contact stated that the failure had been recurring more frequently while driving, and the vehicle was sliding while stopping, nearly causing a crash. The vehicle was taken to an unknown dealer however, the cause of the fail…”
NHTSA complaint #11557400, 2020
Exterior Lighting 3
“I AM HAVING MAJOR ELECTRICAL ISSUES WHICH FORD WILL NOT ADDRESS. SOMETIMES THIS IS INTERMITTENT, SOMETIMES IT IS CONSTANT. HERE IS WHAT HAPPENS: I GET A BARRAGE OF ERRORS ON THE DASH, THE RADIO AND AIR CONDITIONER WILL CYCLE ON AND OFF MULTIPLE TIMES (SOMETIMES WILL REMAIN OFF); REAR BRAKE LIGHTS STOP WORKING, REAR TURN SIGNAL STOPS WORKING. IT DOES THIS RANDOMLY, SOMETIMES FOR AN EXTENDED PERIOD. I WORRY THAT SOMEONE MAY NOT CHECK THE BRAKE LIGHTS OR TURN SIGNAL AND BE SEVERELY INJURED OR KILLED IN AN ACCIDENT. I HAVE ALERTED FORD ABOUT THIS AND BELIEVE THAT IT FELL ON DEAF EARS. THE C…”
NHTSA complaint #11088937, 2017
“ELECTRICAL SYSTEM PROBLEM. THERE DOES NOT SEEM TO BE A TRIGGER IN REGARD TO RAIN, HOT, OR COLD WEATHER CONDITIONS OR HOW IT IS BEING DRIVEN. I HAVE HAD A FORD DEALERSHIP WORK ON THIS TO NO AVAIL. I WILL START WITH THE SAFETY ASPECT THAT IS AFFECTED. IT WILL DO ALL OF THESE THINGS AT ONCE AND THEN SLOWLY COME BACK ONLINE, SOMETIMES THE ERRORS DO NOT CORRECT THEMSELVES. 1. NO BRAKE LIGHTS 2. NO REAR TURN SIGNAL 3. NO HEAT/AIR (IT WILL TURN ON AND OFF) - WHICH IS BAD IN INCLEMENT WEATHER FOR OLD PEOPLE 4. BRAKE LIGHT, TRACTION CONTROL LIGHT, TIRE PRESSURE MONITOR, SERVICE ENGINE, ALL H…”
NHTSA complaint #11013753, 2017
“THE OPERATING FREQUENCY OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TOO LOW FOR SOME VIEWERS! THE EXTERNAL LIGHTING DOES NOT COMPLY WITH FMVSS NO. 108 SPECIFIES THAT LAMPS MUST BE STEADY BURNING. FORD HAS FAILED TO MEET THIS REQUIREMENT MAKING FOR A VERY UNSAFE VEHICLE FOR NIGHT TIME DRIVING. THIS AFFECTS THEM AND OTHER DRIVERS BEING NEAR THIS VEHICLE WITH THE DIMINISHED SAFETY MARGIN. NOTE: ALL NEWER FORD'S (CAR'S, POLICE CARS, BUSES, TOW TRUCKS, TRUCK, ETC...) USING LED'S ARE AT FAULT, THE OPERATING FREQUENCY IS TO LOW MAKING FOR A VERY DANGEROUS NIGHT TIME SITUATION!!!!…”
NHTSA complaint #10453090, 2009
Fuel System 3
“MY WIFE ,WHO IS THREE MONTHS PREGNANT, WAS DRIVING DOWN THE ROAD WHEN THE WRENCH LIGHT CAME ON AND VEHICLE LOST POWER AND WENT INTO WHAT I AM HEARING IS "LIMP MODE". THE CAR LOSSES POWER , NEVER SHUTS OFF, IT REDUCES THE RPMS TO ABOUT 600 AND SPEED TO ABOUT 10 TO 12 MPH. WHEN THIS HAPPENED TO HER SHE JUST BARELY GOT OFF THE ROAD BEFORE AN 18 WHEELER HIT HER FROM BEHIND. WHEN I ARRIVED ON SCENE I CUT THE VEHICLE OFF FOR ABOUT 10 SEC. THEN STARTED IT BACK UP AND IT RAN FINE. THIS HAPPENED TWICE MORE BEFORE THE CHECK ENGINE LIGHT CAME ON. WHEN I SCANNED THE CAR TROUBLE CODE P2111 DISPLAYED SAYING…”
NHTSA complaint #10609585, 2014
“WHEN SLOWING DOWN I NOTICE THE CAR HAS A DELAYED DOWN SHIFT ALMOST LIKE A HIT FROM THE BACK, I'VE NEVER EXPERIENCE THIS TYPE OF RIDE UNLESS THE CAR HAD TRANSMISSION ISSUES, I REALLY HOPE THAT'S NOT THE PROBLEM THE CAR IS ONLY 2 YRS OLD AND THE WARRANTY IS GONE ON IT, I HAVE READ IN THE FORUMS ONLINE WHERE OTHERS ARE EXPERIENCING THIS SAME UNEXPLAINED DOWN SHIFT. THIS APPEARS TO BE SOME TYPE OF FACTORY GOOF UP AND IT REALLY MAKES FORD LOOK BAD (THIS IS MY FIRST FORD). NOW I UNDERSTAND WHY PEOPLE HAVE SUCH LOW FAITH IN AMERICAN MADE CARS YOU GET A WARRANTY THAT'S OVER IN 3 YEARS AND YOU HAVE M…”
NHTSA complaint #10542539, 2013
“BAD SHIFT QUALITY,RADICAL SHIFTING, TAKE OFF JERK OR TRYING TO STALL AT TAKE OFF ON 6R80 AUTOMATIC TRANSMISSION. FORWARD MOTION WITH BRAKE APPLIED AT STOP SOMETIMES. REAR END POPS AND JERKS LOUDLY WHEN THESE THINGS HAPPEN. BEEN HAPPENING FOR ABOUT 2 YEARS NOW. HAS BEEN IN SHOP FOR THESE REASONS 8 TIMES IN 2 YEARS AT 2 DIFFERENT DEALERSHIPS WITH NO FIX! EVERYTHING MOSTLY HAPPEN AT LOW SPEED BETWEEN 1ST AND 2ND GEARS OR EVEN AT STOP.VERY UNSAFE TO DRIVE AS IS BUT FORD DEALERSHIP SAYS EVERYTHING IS NORMAL AND BLAMING DRIVING HABITS ON WIFE AND I, EVEN AFTER MANY PARTS HAVE BEEN REPLACED! IT IS NO…”
NHTSA complaint #10542629, 2011
Seat Belts 3 1 crash
“AFTER SEVERAL MILES UPHILL, THE VEHICLE HAD BEGUN TO TRAVEL DOWNHILL. AFTER LESS THAN ONE MILE, THE STEERING WAS UNRESPONSIVE; DRIVER'S INPUT ASSUMED HYDRAULIC RESPONSE. THERE WAS NONE. THE VEHICLE HIT THE SIDE OF A MOUNTAIN; VERY NARROW SHOULDER DIDN'T ALLOW FOR ERROR. THE CAR OVERTURNED. THE 'BLACK BOX' LOCATED IN THE STEERING WHEEL COLLECTS A VOLUME OF DATA EXCEPT ONE IMPORTANT FACT: STEERING WHEEL ANGLE. THE STEERING WHEEL WAS POSITIONED TO MISS THE MOUNTAIN BUT NOT TO ENTER THE ON-COMING LANE. THE STEERING DIDN'T REACT. WHY WAS THIS ESSENTIAL DATA NOT RECORDED WHEN MANY OTHER TRIVIAL C…”
NHTSA complaint #10447039, 2011 · crash
“THE FRONT SEAT PASSENGER SEAT BELT IS STUCK AND WILL NOT RELEASE TO ALLOW BUCKLING. I CONTACTED THE LAKELAND FORD DEALER AND THEY SAID THAT THEY WOULD NOT REPLACE IT, WITHOUT ME PAYING $505, EVEN THOUGH THEY KNEW IT WAS A SAFETY ISSUE AND OFFERED A RENTAL CAR WHILE THE REPAIR WOULD BE COMPLETED.”
NHTSA complaint #11121067, 2018
“I HAVE BEEN HAVING MORE AND MORE TROUBLE WITH BEING ABLE TO UNBUCKLE MY SEATBELT FROM THE BELT BUCKLE AFTER PARKING AND ATTEMPTING TO GET OUT, IT KEEPS GETTING STUCK AND DOESN'T RELEASE LIKE IT'S SUPPOSED TO. I HAVE NEVER SPILLED ANYTHING ON IT, OR INSIDE THE BELT BUCKLE LOCKING MECHANISM. MY VEHICLE IS A 2011 FORD MUSTANG GT.”
NHTSA complaint #11089066, 2018
Visibility/Wiper 3
“I AM HAVING MAJOR ELECTRICAL ISSUES WHICH FORD WILL NOT ADDRESS. SOMETIMES THIS IS INTERMITTENT, SOMETIMES IT IS CONSTANT. HERE IS WHAT HAPPENS: I GET A BARRAGE OF ERRORS ON THE DASH, THE RADIO AND AIR CONDITIONER WILL CYCLE ON AND OFF MULTIPLE TIMES (SOMETIMES WILL REMAIN OFF); REAR BRAKE LIGHTS STOP WORKING, REAR TURN SIGNAL STOPS WORKING. IT DOES THIS RANDOMLY, SOMETIMES FOR AN EXTENDED PERIOD. I WORRY THAT SOMEONE MAY NOT CHECK THE BRAKE LIGHTS OR TURN SIGNAL AND BE SEVERELY INJURED OR KILLED IN AN ACCIDENT. I HAVE ALERTED FORD ABOUT THIS AND BELIEVE THAT IT FELL ON DEAF EARS. THE C…”
NHTSA complaint #11088937, 2017
“DRIVING NORMAL SPEED, NO CARS PRESENT 60 DEGREE DAY, REAR CONVERTIBLE WINDOW MADE A LOUD POP AND THEN SHATTERED. THE REAR DEFROST WAS ON AT THE TIME. *TR”
NHTSA complaint #10639212, 2014
“TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR WINDOW TINT WERE DETERIORATING. THE TINT WAS IMPACTING VISIBILITY AND WAS REMOVED ON THE FRONT PASSENGER SIDE. THE REAR WINDOW TINT WAS NOT REMOVED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES, BUT NO REMEDY WAS PROVIDED. UPON MAKING A TURN OR WHILE TRAVELING AT ANY SPEED, THE GEARS DOWNSHIFTED TOO FAST. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.”
NHTSA complaint #10631855, 2013
Equipment 2
“AC COMPRESSOR CLUTCH WENT OUT CAUSING COMPRESSOR MOTOR TO LOCK UP SENDING METAL SHAVINGS INTO AC! *JS”
NHTSA complaint #10457139, 2012
“PURCHASED NEW 2011 MUSTANG GT. BEEN HAVING PROBLEMS WITH GEARS BEING VERY NOTCHY AND DIFFICULT TO SHIFT. I HAVE HAD 2 ACCOUNTS WHERE I WAS NEARLY REARENDED WHILE COMING OFF A YIELD DUE TO THE FACT THAT 4TH GEAR WOULD NOT SHIFT IN PLACE. 4TH GEAR CONSISTENTLY LOCKS AT HIGH RPM, 5TH GEAR GRINDS, AND ALL GEARS ARE HARD TO MANAGE IN BELOW 60 DEGREE TEMPERATURES. IT HAS BEEN AT THE DEALERSHIP FOR A MONTH AND A HALF, GOT IT BACK AND WITHIN 2 WEEKS THE SAME PROBLEMS AROSE. CURRENTLY BACK AT THE DEALERSHIP. FORD HAS DONE NOTHING TO RESOLVE THIS RECURRING ISSUE. *TR”
NHTSA complaint #10444980, 2011
Wheels 2
“MIKE RICKENBACK Ford dealership service shop declined me a tire rotation because they assessed my OEM lug nuts to be swollen and in need of replacement. Unbeknownst to me this is a well documented safety hazard.”
NHTSA complaint #11544199, 2023
“JUST A FEW OF THE ISSUES I HAD WHILE MY CAR . I WAS TOLD THERE WAS NO PROBLEM WITH MY CAR AFTER I ALMOST GOT KILLED TWICE BECAUSE IT WOULD NOT DOWN SHIFT INTO LOWER GEARS AT HIGHWAY SPEEDS. TRANS WILL LOOK UP ONCE SHIFTER IS IN BETWEEN GEARS AND WILL NOT GO INTO GEARS STILL SPEED AND RPM SLOW DOWN. MOST EVIDENT WHEN TRYING TO GO FROM 6TH TO 4TH. I WAS ALMOST IN AN ACCIDENT TWICE BECAUSE I WAS NOT ABLE TO DOWN SHIFT TO GET OUT OF THE WAY OF A ONCOMING TRAFFIC. HAD A CRACKED RIM THAT WAS OBVIOUSLY A CASTING DEFECT. HAD A TICKING IN THE ENGINE AFTER LONG TRIPS. . 5.0 SOUNDED LIKE A DIESEL. *T…”
NHTSA complaint #10444933, 2011
Latches/Locks/Linkages 1
“ANYTIME THE ENGINE IS ROTATING OVER 4000 RPM'S THE 6 SPEED MANUAL TRANSMISSION WILL RANDOMLY BE BLOCKED FROM GOING INTO GEAR(ANY GEAR), LEAVING THE VEHICLE IN A NEUTRAL STATE AND UNABLE TO ACCELERATE LIKE IT HAS STALLED. I AM CURRENTLY DRIVING THIS CAR, BUT I DO NOT DRIVE IT LIKE I WOULD LIKE TO, I HAVE TO BE EXTREMELY CAREFUL NOT TO PULL OUT IN FRONT OF ANYONE. THIS IS EASILY DUPLICATED, AND TO ME IT FEELS LIKE THE EITHER 1, BAD CLUTCH NOT DISENGAGING ALL THE WAY, 2. TRANSMISSION/SHIFTER ARE OUT OF ALIGNMENT, 3. BAD SYNCHRO'S. I HAVE NOT HAD IT IN TO HAVE IT REPAIRED, BECAUSE FROM WHAT I H…”
NHTSA complaint #10421305, 2011
Tires 1
“THIS CAR HAS 26,600 MILES ON IT AND THE PIRELLI P ZERO NERO ALL SEASON RADIAL TIRES ARE SEPARATING BETWEEN THE TREADS. THIS HAS HAPPENED ON ALL FOUR TIRES. I FEAR FOR MY SAFETY THAT THESE TIRES WILL BLOW OUT. I ASKED THE SALESMAN THAT SOLD ME THE CAR AND HE WAS CLUELESS AND DID NOT OFFER ANY HELP. PLEASE HELP. THE TIRES SAY THEY WERE MADE IN BRAZIL AND SHOW THIS - P 235/50 ZR1897W. *TR”
NHTSA complaint #10621086, 2014
Visibility 1
“REAR WINDOW EXPLODED WHEN TURNED ON REAR DEFROST. SHORTLY AFTER TURNING ON REAR DEFROST, HEARD LOUD POP AND MIDDLE OF REAR WINDOW BEGAN TO SHATTER IN SPIDER WEB DESIGN WHICH SPREAD AND ENTIRE WINDOW EXPLODED. DRIVING ON HIGHWAY AT ABOUT 65 MPH. *TR”
NHTSA complaint #10947340, 2017
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2011 Ford Mustang draws about 29.1 complaints per year on the road, ranking 3 of 13 among the Ford Mustang model years we have ingested (1 = most complaints per year on road).
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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.