2010 Volkswagen Tiguan Problems & Owner Complaints

Engine 50 1 fire

“TL* THE CONTACT OWNED A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND PROCEEDING TO MAKE A TURN, THE VEHICLE LOST POWER. IN ADDITION, WHILE MAKING THE RIGHT TURN, FIRE WAS COMING FROM UNDERNEATH THE HOOD AND WITHIN MINUTES THE HOOD OPENED RAPIDLY. THE CONTACT STATED THAT SHE WAS UNABLE TO EXIT THE VEHICLE DUE TO THE LOST OF POWER. THE CONTACT STATED WHEN THE FIRE REACHED THE BATTERY WAS WHEN SHE WAS ABLE TO EXIT THE VEHICLE ALTHOUGH IT WAS STILL IN MOTION. WHEN THE VEHICLE CAME TO A COMPLETE STOP THE FIRE BURNED ALL OF THE TIRES. THE FIRE DEPARTMENT EXTINGUISHED THE…”
NHTSA complaint #11220837, 2019 · fire

“Vehicle sometimes displays red check engine light on dash with alarm sounding. Check engine light goes away after the vehicle is stopped briefly and restarted. Oil level is normal. Mechanic found no diagnostic codes when scanned with OBD scanner. Mechanic changed oil pressure sensor, replaced oil, checked oil pan. There is no leaking. But the check engine light still comes on with alarm. It does not seem to be related to miles driven, speed driven, road conditions, or external temperature. Consumer is afraid to drive the car, or sell car. Mileage is 61,000, one owner.”
NHTSA complaint #11616682, 2024

“Timing chain/extensioner broke My car suddenly started jerking or jumping when I was idling. I pulled into a parking lot and ended up having to have it towed. It does not run now and I was told it needed a new engine. I was told that there was a known issue and class action lawsuit with the timing chain but that I had passed the extended warranty. My care only has 50,000 miles on it so a timing chain should not fail so soon. I am sure that there extended warranty left a lot of engine failures out.”
NHTSA complaint #11536564, 2023

Electrical System 31 1 crash 1 fire

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE PASSENGER'S SIDE HEADLIGHTS, TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FUSE BOX HAD OVERHEATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.”
NHTSA complaint #10555988, 2013 · fire

“2010 VW TIGUAN, WITH REPEATED ENGINE FAILURES ASSOCIATED WITH POWER STEERING MODULE, BOOST SOLENOID / ENGINE COILS, WIRING HARNESS, FUSE RE-CALL, LOSS OF POWER / THRUST / ELECTRICAL PANEL INSTABILITY, BEGINNING IN JULY 2013 UPON THE LIMITED WOLFSBURG PLATFORM. SERVICE WAS PROVIDED BY A VW DEALERSHIP, 16 DAYS PRIOR TO THE AUGUST 2013 ACCIDENT. THE CAR WAS NOT RETURNED TO ME UNTIL OCTOBER 1, 2013. (ALMOST 8 WEEKS) A RENTAL CAR WAS APPLIED, BUT THERE WAS SIGNIFICANT OUT OF POCKET EXPENSE FOR TAXES / FEE'S FOR A 2 MONTH RENTAL. THE VW UPON RETURN OCT 1, 2013 THEN BROKE DOWN AGAIN ON OCT 9TH, FOR…”
NHTSA complaint #10583565, 2013 · crash

“The fusebox that was included in the NHTSA recall #13V569000 for lighting defects was never resolved correctly on this car and many other VW Tiquans like this. I am a 45 year ASE licensed professional automotive technician. I am an ASE Master tech with current L1-L9 licensing. I am also an ex GM mastertech as well. Part time automotive instructor too. I've seen the multiple cases filed with the NHTSA regarding this melting fuse box that causes multiple issues whether they be with lighting, causes the engine & whole electrical system to shut down, same with several computers. I've scanne…”
NHTSA complaint #11431695, 2021

Exterior Lighting 19 1 fire

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE PASSENGER'S SIDE HEADLIGHTS, TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FUSE BOX HAD OVERHEATED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.”
NHTSA complaint #10555988, 2013 · fire

“I DROVE TO A FRIENDS HOUSE AND ABOUT TWO HOURS LATER GOT IN THE CAR AND STARTED TO DRIVE THEN 10 OF MY EXTERIOR LIGHTS ALL WENT OUT THE SAME TIME. MY FOOTWELL LIGHTS I CANNOT DIM OR BRIGHTEN THROUGH THE CONTROLS AND BACK UP SENSOR STOPPED WORKING. I HAD NO HEADLIGHTS WHILE I WAS DRIVING AT NIGHT AT AROUND 11PM. ALL THIS HAPPENED AT ONCE AT THE SAME TIME. ALL OF THE BULBS WERE FINE. I REPLACED THEM. THEY WEREN'T EVEN BLOWN. FUSES WERE FINE. THIS IS A REAL SAFETY HAZARD AND CAN LEAD TO CRASH IF NOT LOOKED INTO.”
NHTSA complaint #11209420, 2019

“I HAVE BEEN HAVING THIS TRUCK FOR 13 MONTHS NOW I HAVE MORE THAN 20 PAYMENTS STILL TO MAKE ON THIS TRUCK EVERY TIME IT RAINS THE TRUCK GETS FILLED WITH WATER IN THE PASSENGER SIDE FILLS MORE THAN 5 GALLONS OF WATER DEPENDING ON HOW BAD IT RAINS MY HEATED SEATS DON'T WORK AM ASSUMING IT'S DUE TO THE WATER DAMAGE AND MY BACK LIGHTS CONTINUE TO BLOW OUT I AM ACTUALLY FIGHTING A TICKET DUE TO THIS MATTER THERE IS WATER DAMAGE ON TOP OF THE ROOF TOP AND FEEL I GOT RIP OFF WITH THIS JUNK”
NHTSA complaint #11205175, 2018

Steering 13 1 crash

“2010 VW TIGUAN, WITH REPEATED ENGINE FAILURES ASSOCIATED WITH POWER STEERING MODULE, BOOST SOLENOID / ENGINE COILS, WIRING HARNESS, FUSE RE-CALL, LOSS OF POWER / THRUST / ELECTRICAL PANEL INSTABILITY, BEGINNING IN JULY 2013 UPON THE LIMITED WOLFSBURG PLATFORM. SERVICE WAS PROVIDED BY A VW DEALERSHIP, 16 DAYS PRIOR TO THE AUGUST 2013 ACCIDENT. THE CAR WAS NOT RETURNED TO ME UNTIL OCTOBER 1, 2013. (ALMOST 8 WEEKS) A RENTAL CAR WAS APPLIED, BUT THERE WAS SIGNIFICANT OUT OF POCKET EXPENSE FOR TAXES / FEE'S FOR A 2 MONTH RENTAL. THE VW UPON RETURN OCT 1, 2013 THEN BROKE DOWN AGAIN ON OCT 9TH, FOR…”
NHTSA complaint #10583565, 2013 · crash

“We own a 2010 VW Tiguan and it has many problems, but the biggest one is that the Steering Wheel just randomly will turn off and loose all power steering, I believe these models use electric power steering (EPS) system, which don't use like a traditional power steering hydraulic pump but uses electricity and maybe magnets... to induce the steering. the steering wheel is a big deal and should not just randomly stop working and there is tons of these models and others have have this problems, I seen people on youtube have the same problem with the 2017 models Tiguan and this part is consistentl…”
NHTSA complaint #11680243, 2025

“The contact owns a 2010 Volkswagen Tiguan. The contact stated while driving approximately 65 MPH, the vehicle lost power steering functionality. The contact stated that the forward momentum allowed her to pull off the roadway. The contact stated that the steering wheel started shaking violently. The contact stated an unknown red warning light was illuminated. The vehicle was turned off and restarted and the power steering functionality returned. The contact stated that the failure was intermittent, however the failure had reoccurred several times. The contact had taken the vehicle to an indepe…”
NHTSA complaint #11541882, 2023

Power Train 6 1 crash

“2010 VW TIGUAN, WITH REPEATED ENGINE FAILURES ASSOCIATED WITH POWER STEERING MODULE, BOOST SOLENOID / ENGINE COILS, WIRING HARNESS, FUSE RE-CALL, LOSS OF POWER / THRUST / ELECTRICAL PANEL INSTABILITY, BEGINNING IN JULY 2013 UPON THE LIMITED WOLFSBURG PLATFORM. SERVICE WAS PROVIDED BY A VW DEALERSHIP, 16 DAYS PRIOR TO THE AUGUST 2013 ACCIDENT. THE CAR WAS NOT RETURNED TO ME UNTIL OCTOBER 1, 2013. (ALMOST 8 WEEKS) A RENTAL CAR WAS APPLIED, BUT THERE WAS SIGNIFICANT OUT OF POCKET EXPENSE FOR TAXES / FEE'S FOR A 2 MONTH RENTAL. THE VW UPON RETURN OCT 1, 2013 THEN BROKE DOWN AGAIN ON OCT 9TH, FOR…”
NHTSA complaint #10583565, 2013 · crash

“BACKGROUND: 2015 (70,733 MI), ENGINE LIGHT WENT ON & I BROUGHT IT TO VWHARTFORD. THEY FOUND FAULT FOR SYSTEM TO LEAN FOUND REAR MAIN SELA IS LEAKING OIL WHICH IS CAUSING FUEL TRIM FAULTS. OIL CAP IS LEAKING OIL & THE UPPER TIME CHAIN COVER IS LEAKING OIL BUT THE MAIN OIL LEAK IS COMING FROM THE REAR SEAL. THEY REMOVED THE TRANS & REPLACED THE MAIN SEAL & OIL CAP ($877). IN 2016 (94,999 MI), CAR FAILED EMISSIONS DUE TO INTAKE MANIFOLD. VW REPLACED THIS AND IT WAS COVERED UNDER WARRANTY. SUGGESTION - TO GET A CARBON CLEANING FOR THE VALVES DUE TO BUILD UP ($290). JUNE '18 (118,239 MI): MY COOLAN…”
NHTSA complaint #11258827, 2019

“LEAKAGE OF FLUID AROUND TRANSFER CASE NECESSITATING REPLACEMENT . MILEAGE ONLY 43000”
NHTSA complaint #11098657, 2018

Service Brakes 6 2 crash 1 injury

“WAS WAITING AT A RED LIGHT, ON AN INCLINE, CAR STOPPED, WITH MULTIPLE CARS AHEAD. KNEW I WOULD BE WAITING FOR A WHILE FOR THE LIGHT TO CHANGE, SO GENTLY RELEASED SOME PRESSURE ON THE BRAKE. CAR LUNGED FORWARD HITTING CAR AHEAD OF ME AND EACH TIME I DEPRESSED THE BRAKE THE CAR LUNGED, HITTING THE CAR IN FRONT OF ME THREE TIMES. STOPPED THE FRIGHTENING ORDEAL BY DEPRESSING THE BRAKE AND TURNING OFF THE IGNITION. CAUSED NECK AND BACK INJURY, (REPORTED BY THE INJURED, BUT NOT CONFIRMED) OF SHERYL BROWN, DRIVER OF CAR I HIT. GOOGLED SEARCHED THIS PROBLEM AND APPARENTLY OTHERS HAVE REPORTED LUN…”
NHTSA complaint #10863782, 2016 · crash · 1 injury(ies)

“TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING SHE TRIED TO ENGAGE THE BRAKES AND THEY FAILED. SHE ALSO MENTIONED THAT WHILE AT A STOP LIGHT HER BRAKES FAILED AND CAUSED HER TO CRASH INTO THE VEHICLE IN FRONT OF HER. THE CONTACT DIDN'T MENTION IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25 AND THE CURRENT MILEAGE WAS 5,600.”
NHTSA complaint #10401140, 2009 · crash

“THIS MODEL HAS A PUSH TO ACTIVATE EMERGENCY BRAKE. THE EMERGENCY BRAKE WILL ENGAGE WITHOUT TOUCHING IT WHENEVER IT WANTS. IT HAS HAPPENED A FEW TIMES WHILE I WAS GOING IN REVERSE WITH NO NOTICE NOR DOES THE LIGHT INDICATOR GO ON. I HAVE TOOK IT TO MOHEGAN VW DEALER AND THEY DID FIND ANY PROBLEM WITH THE VEHICLE . I TRIED TO EXPLAIN TO THEM THAT IT ENGAGES AT ANY GIVEN TIME BUT THEY INFORMED ME THAT WITHOUT A BRAKE INDICATOR ON THERE WAS NOTHING THEY CAN DO. I NEED HELP WITH THIS ISSUE BEFORE IT ENGAGES WHILE I'M DRIVING AND KILLS ME OR ANYONE ON THE ROAD.”
NHTSA complaint #11207141, 2019

Fuel/Propulsion System 5

“PURCHASED OCTOBER 2017 AND IN JANUARY STARTED TO HEAR RATTLING SOUNDS. TOOK BACK TO SUBARU SERVICE WHERE PURCHASED AND THEY DID NOT FIND ANYTHING WRONG WITH VEHICLE. IN JUNE 2018 CAR STARTED TO SPUTTER AND MAKE SOUNDS WHILE DRIVING AND WOULD NOT ADJUST RPMS WHEN DRIVING. COULD NOT GO FASTER WHEN STEPPING ON THE GAS PEDAL ON THE HIGHWAY. THREE DAYS LATER, CAR WOULD START BUT WOULD NOT GO INTO GEAR AND HAD TO BE TOWED FROM A RESTAURANT PARKING LOT. MECHANIC GAVE AN ESTIMATE OF OVER $6,000 BECAUSE TIMING CHAIN BROKE AND ENGINE FAILED. ENGINE LIGHT HAD NOT GONE ON BEFORE THAT INCIDENT. POS…”
NHTSA complaint #11110088, 2018

“DEALERSHIP INFORMED US TIMING CHAIN NEEDED TO BE REPLACED AND MANIFOLD WOULD BE REPLACED UNDER WARRANTY. AFTER REPLACING TIMING CHAIN, THEY NOTIFIED US MANIFOLD WAS ALREADY REPLACED ON VEHICLE AND IT ALSO NEEDED NEW VALVES DUE TO BEING BENT FROM BAD TIMING CHAIN. MANY OTHER VW OWNERS HAVE EXPERIENCED TIMING CHAIN ISSUES. THESE ISSUES STARTED WHILE THE VEHICLE WAS IN MOTION AND WHILE DRIVING LED TO EXTREME SHAKING AND NOISE AT LOW SPEEDS. VEHICLE FELT VERY UNSAFE TO DRIVE AND WAS PROMPTLY TAKEN TO DEALER.”
NHTSA complaint #11101664, 2018

“THE MOTOR STARTED TO RUN ROUGH. IT WAS IDELING FROM 1500 TO 2000 RPM. I WAS TOLD IT IS THE PRESSURE CONTROL VALVE. I CHANGED THE DIAPHRAM IN THE P.C.V. IT WAS TORN . IT ALSO CAUSED MY REAR MAIN MOTOR SEAL TO START TO LEAK OIL. PROBLEM ONLY GOT WORSE AS NOW I HAVE A FUEL INJECTOR STUCK SHUT. I DRIVE CITY ONLY . CAR HAS 76000 MILES ON IT . REAR MAIN SEAL BLEW BECAUSE OF THE FAULTY P.C.V. IT CONTROLS ENGINE AND OIL PREASSURE. ESTIMATED REPAIR IS 1500.00TO 2200.00 . I HAVE READ THIS HAS HAPPENED TO SOME OTHER VW TIGUAN OWNERS. THALK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF…”
NHTSA complaint #10840229, 2015

Engine And Engine Cooling 4

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD NEEDED TO BE CLEANED DUE TO CARBON BUILD-UP. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. AN INDEPENDENT MECHANIC AND DEALER DIAGNOSED THAT THE TURBO VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THIS FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441…”
NHTSA complaint #10641680, 2013

“VEHICLE WAS IN HEAVY TRAFFIC MOVING APPROX. 5MPH AND STALLED. WAS ABLE TO STOP AND ATTEMPT TO RESTART A COUPLE OF TIMES AND ENGINE WOULD ATTEMPT TO START, BUT WOULD QUICKLY SHUT OFF AS IF ENGINE WAS NOT RECEIVING ANY FUEL. PUSHED VEHICLE TO NEARBY PARKING LOT AND SAME THING, VEHICLE WOULD CRANK MAKE SOME SPUTTERING SOUNDS AND SHUT OFF. EPC AND ENGINE LIGHTS ON. PRESSING ACCELERATOR DID NOT HELP. THIS HAD OCCURRED 3-4 TIMES SEVERAL MONTHS EARLIER USUALLY WHEN BACKING OUT OF A PARKING LOT AFTER STARTING THE CAR. REPORTED TO DEALER AT THAT TIME AND THEY SAID A CODE WAS SEEN , BUT THEY COULD NO…”
NHTSA complaint #10557246, 2013

“2010 VW LE TIGUAN PURCHASED NEW AND IMMEDIATELY THE BACK-UP CAMERA COMES ON WHILE DRIVING STATING THAT YOU CAN'T USE THE BACK-UP CAMERA WHILE DRIVING. WHILE SERVICE TRIED TO FIX SEVERAL TIMES, IT CONTINUES TO DATE. WATER PUMP FAILED WHILE DRIVING, TRUNK HATCH MECHANISM FAILED AND HAD TO BE REPLACED AND DRIVERS DOOR LOCK AND WINDOW LOCK FAILED AND NEW DOOR REPLACED. ELECTRICAL BOX FUSES MELTED AND HAD TO BE REPLACED AND THE FRONT PASSENGER SEAT WARMER OVERHEATED AND MELTED THE SEAT CAUSING FULL REPLACEMENT OF SEAT (FROM THE FACTORY IN GERMANY). ENGINE MANIFOLD FLAP FAILED AND HAD TO BE REPL…”
NHTSA complaint #10512642, 2010

Seats 4 2 fire 2 injury

“THE SEAT HEATER ON THE DRIVER SIDE OVERHEATED, BURNED THE DRIVER'S SKIN AND BURNED A HOLE IN A COAT. A BURNING SMELL WAS CLEARLY NOTICED.”
NHTSA complaint #11073883, 2018 · fire · 1 injury(ies)

“MY HUSBAND WAS DRIVING MY VEHICLE AND I SAT IN THE PASSENGER SEAT TURNED ON THE HEATED SEATING AND AFTER ABOUT 2 MIN I STARTED TO SMELL PLASTIC BURNING MY LEG WAS BURNING AND WE SEEN SMOKE IN THE CAR AND PULLED OVER. WHEN I GOT OUT THE CAR MY SEAT HAD A HOLE IN IT WITH SMOKE BILLOWING OUT.”
NHTSA complaint #11154363, 2018 · 1 injury(ies)

“EARLY MONDAY MORNING ON 12/17/18 WHILE DRIVING FROM ORLANDO,FL TO CLEARWATER,FL ON A MAJOR HIGHWAY MY WIFE HAD TURNED ON THE PASSENGER SEAT HEATER. NOTHING WAS OUT OF THE ORDINARY UNTIL WE SMELLED SOMETHING BURNING, THINKING IT WAS PROBABLY COMING FROM THE OUTSIDE. THE SMELL DIDN'T GO AWAY SO WE TURNED OFF THE A/C AND BOTH DRIVER AND PASSENGER SEAT HEATER UNTIL THE SMELL OF SMOKE WHEN AWAY. WE LEFT THE SEAT HEATERS OFF AND LEFT ON THE AC. WHEN WE GOT HOME WE STILL DIDN'T NOTICE ANYTHING UNTIL LATER ON IN THE MORNING WHEN MY SWEATER HAD A BLACK BURN MARK. I WENT OUT TO THE CAR AND NOTICED THAT…”
NHTSA complaint #11162367, 2018 · fire

Vehicle Speed Control 4

“While driving down the road the steering wheel began to wobble and shake really bad and the power steering light came on and then power steering locked up, I was barely able to get out of the way of oncoming traffic which was very difficult for me because I have Lupus and not very much strength in my arms. Had to turn car off and restart several times before getting the light to stay off long enough to get home but it was still wobbling, this was a very scary situation for me.”
NHTSA complaint #11516141, 2023

“IN FEBRUARY 2014, MY TIGUAN BEGAN STALLING WHEN I WOULD SLOW DOWN TO ENTER AN OFF OR ON RAMP. I WOULD SLOW DOWN, BUT WHEN I ATTEMPTED TO SPEED BACK UP, THE CAR WOULD BEGIN STALLING OUT, AT TIMES STALLING OUT COMPLETELY. I CHANGED FUEL, THINKING THAT MIGHT BE THE PROBLEM, BUT IT WASN'T. MY NEIGHBOR, WHO HAD JUST BOUGHT A 2014 TIGUAN, TOLD ME HE HAD RECEIVED A RECALL NOTICE REGARDING STALLING ISSUES INVOLVING THE FUEL PUMP IN ALL TIGUANS FROM 2009-2014. I GOOGLED THE RECALL, AND THEN MADE AN APPOINTMENT REGARDING THIS ISSUE, TAKING MY CAR IN ON MAY 5, 2014 AT HALLMARK VOLKSWAGON, BAKERS BRID…”
NHTSA complaint #10724925, 2013

“TL*THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. IN JULY 2010, THE ELECTRONIC POWER CONTROL LIGHT ILLUMINATED. THE DEALER REPLACED THE ACCELERATOR PEDAL AT THAT TIME. IN OCTOBER 2010, WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO TURN, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART AND DRIVE TO THE DEALER WHERE A FEW PARTS WERE REPLACED (THE NAME OF THE PARTS WERE UNAVAILABLE). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO ASSIST WITH A ONE MONTH PAYMENT TOWARDS THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000 AND THE CURRENT MILEAGE WAS 6,053.”
NHTSA complaint #10362295, 2010

Air Bags 3 2 crash 2 injury

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN TIGUAN. WHILE DRIVING 30 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE VEHICLE WAS TOWED TO A SHOP. THE CONTACT CALLED FREMONT VOLKSWAGEN CASPER AT (307) 462-5509 (6001 E 2ND ST, CASPER, WY 82609). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEA…”
NHTSA complaint #11078651, 2018 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. DURING THE FAILURE, THE CONTACT WAS THROWN AGAINST THE STEERING WHEEL AND DASHBOARD. AS A RESULT, THE CONTACT WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500. UPDATED 07/27/11*LJ UPDATED 3/22/12 *CN”
NHTSA complaint #10410226, 2011 · crash · 1 injury(ies)

“STEERING WHEEL ELECTRONIC CONTROLS STOPPED WORKING FOR A FEW MINUTES. NEXT TIME THE CAR WAS STARTED, THE AIR BAG ERROR LIGHT CAME ON. THERE IS A LOUDER THAN NORMAL "BRUSHING" FRICTION NOISE DURING STEERING, AND A METALLIC PING UPON THE FIRST TURN OF THE STEERING WHEEL AFTER STARTUP THAT WAS REPORTED TO TWO VW DEALERS MULTIPLE TIMES OVER THE LAST TWO YEARS. DEALERS CLAIMED NOT TO HEAR ANYTHING. ISSUES WERE NOT ADDRESSED. READING THE SYMPTOMS DESCRIBED BY THE CLOCK SPRING/AIRBAG RECALL, I BELIEVE THERE IS A CONNECTION TO THE ISSUES I'VE BEEN HAVING, THAT HAVE NOW RESULTED IN A PERMANENT AIRBA…”
NHTSA complaint #10945122, 2017

Fuel System 3

“VEHICLE WAS IN HEAVY TRAFFIC MOVING APPROX. 5MPH AND STALLED. WAS ABLE TO STOP AND ATTEMPT TO RESTART A COUPLE OF TIMES AND ENGINE WOULD ATTEMPT TO START, BUT WOULD QUICKLY SHUT OFF AS IF ENGINE WAS NOT RECEIVING ANY FUEL. PUSHED VEHICLE TO NEARBY PARKING LOT AND SAME THING, VEHICLE WOULD CRANK MAKE SOME SPUTTERING SOUNDS AND SHUT OFF. EPC AND ENGINE LIGHTS ON. PRESSING ACCELERATOR DID NOT HELP. THIS HAD OCCURRED 3-4 TIMES SEVERAL MONTHS EARLIER USUALLY WHEN BACKING OUT OF A PARKING LOT AFTER STARTING THE CAR. REPORTED TO DEALER AT THAT TIME AND THEY SAID A CODE WAS SEEN , BUT THEY COULD NO…”
NHTSA complaint #10557246, 2013

“(CYLINDER FAILING/INJECTORS LEAKING) ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS BAD GAS IN MY TANK TO LET THE GAS RUN OUT AND TO FILL UP SOMEWHERE ELSE. CAR DIDN'T HAVE MUCH POWER AND IDLING WASN'T SMOOTH. THEY ALSO SAID THAT IF I KEEP GETTING BAD GAS THAT IT WILL DAMAGE THE CATALYST CONVERTER WHICH I THEN REPLIED CHECK THE GAS RECEIPTS IN THE CAR SINCE I ONLY BUY BP AND MOBILE 93 OCTANE NOT MY FAULT THAT GAS STATION MIGHT BE SELLING BAD GAS. WE DO OWN ANOTHER CAR AN AUDI WITH A TURBO ENGINE AS WELL AND WE GET GAS AT THE SAME GAS STATIONS AND WE HAVEN'T HAD ANY PROBLEMS. WEEKS LATER T…”
NHTSA complaint #10481447, 2012

“2010 VW LE TIGUAN PURCHASED NEW AND IMMEDIATELY THE BACK-UP CAMERA COMES ON WHILE DRIVING STATING THAT YOU CAN'T USE THE BACK-UP CAMERA WHILE DRIVING. WHILE SERVICE TRIED TO FIX SEVERAL TIMES, IT CONTINUES TO DATE. WATER PUMP FAILED WHILE DRIVING, TRUNK HATCH MECHANISM FAILED AND HAD TO BE REPLACED AND DRIVERS DOOR LOCK AND WINDOW LOCK FAILED AND NEW DOOR REPLACED. ELECTRICAL BOX FUSES MELTED AND HAD TO BE REPLACED AND THE FRONT PASSENGER SEAT WARMER OVERHEATED AND MELTED THE SEAT CAUSING FULL REPLACEMENT OF SEAT (FROM THE FACTORY IN GERMANY). ENGINE MANIFOLD FLAP FAILED AND HAD TO BE REPL…”
NHTSA complaint #10512642, 2010

Structure 3

“THE SUNROOF OF THE CAR LEAKS WHEN IT RAINS OR SNOWS. ANY PRECIPITATION WILL GET INTO THE VEHICLE. THE DRAINS ARE CLEARED AND VOLKSWAGEN HAS SAID THE SUNROOF DRAIN TUBS DETERIORATE AND WATER DOES NOT MAKE IT OUTSIDE THE VEHICLE. INSTEAD, ALL THE WATER LEAKS INTO THE FOOT WELL OF THE VEHICLE AND HAS CAUSED MOLD AND OTHER ELECTRICAL ISSUES. THE DEALERSHIP QUOTED US $3,650 TO FIX THE ISSUE OF PUTTING IN NEW TUBES AND REPLACING THE CARPETS. HOWEVER, NOT THE ENTIRE CAR HAS MOLD AND NEEDS THE SEATS REPLACED AS WELL.”
NHTSA complaint #11112931, 2018

“MY 2010 TIGUAN HAS EXPERIENCED A COUPLE OF SIGNIFICANT ISSUES DUE TO DESIGN - ONE A BURNED FUSE BOX AND TWO A MAJOR WATER LEAK INSIDE THE RIGHT FRONT PASSENGER FLOORBOARD. BOTH ISSUES STEM FROM DESIGN AND NOT WEAR AND TEAR. BOTH REPAIRS WERE COSTLY - $561 AND $753. I HAVE RECEIVED A SAFETY RECALL 97Z9 FROM VW FOR A FUSE ISSUE AND WILL BE WAITING ON A RESPONSE. I'VE ALSO SUBMITTED AN INQUIRY TO VW ASKING ABOUT PLANS TO REVIEW THE DRAIN HOSE ISSUE. HAD I NOT INVESTIGATED THE STRONG DAMP SMELL IN THE INTERIOR OF THE VEHICLE I WOULD NOT HAVE FOUND THE SATURATED FLOORBOARD AND I DO MEAN SOAKING…”
NHTSA complaint #10559681, 2013

“2010 VW LE TIGUAN PURCHASED NEW AND IMMEDIATELY THE BACK-UP CAMERA COMES ON WHILE DRIVING STATING THAT YOU CAN'T USE THE BACK-UP CAMERA WHILE DRIVING. WHILE SERVICE TRIED TO FIX SEVERAL TIMES, IT CONTINUES TO DATE. WATER PUMP FAILED WHILE DRIVING, TRUNK HATCH MECHANISM FAILED AND HAD TO BE REPLACED AND DRIVERS DOOR LOCK AND WINDOW LOCK FAILED AND NEW DOOR REPLACED. ELECTRICAL BOX FUSES MELTED AND HAD TO BE REPLACED AND THE FRONT PASSENGER SEAT WARMER OVERHEATED AND MELTED THE SEAT CAUSING FULL REPLACEMENT OF SEAT (FROM THE FACTORY IN GERMANY). ENGINE MANIFOLD FLAP FAILED AND HAD TO BE REPL…”
NHTSA complaint #10512642, 2010

Visibility 2

“PASSENGER SIDE FLOORBOARD AND RIGHT FRONT HEADLINER COMPLETELY DRENCHED IN WATER AFTER RAIN. THERE WAS SO MUCH WATER IT COULD HAVE CAUSED A SHORT AND COULD POTENTIALLY LEAD TO MOLD ISSUES. DESIGN ISSUE WITH SUNROOF DRAIN HOSES. *JS”
NHTSA complaint #10545542, 2013

“2010 VW LE TIGUAN PURCHASED NEW AND IMMEDIATELY THE BACK-UP CAMERA COMES ON WHILE DRIVING STATING THAT YOU CAN'T USE THE BACK-UP CAMERA WHILE DRIVING. WHILE SERVICE TRIED TO FIX SEVERAL TIMES, IT CONTINUES TO DATE. WATER PUMP FAILED WHILE DRIVING, TRUNK HATCH MECHANISM FAILED AND HAD TO BE REPLACED AND DRIVERS DOOR LOCK AND WINDOW LOCK FAILED AND NEW DOOR REPLACED. ELECTRICAL BOX FUSES MELTED AND HAD TO BE REPLACED AND THE FRONT PASSENGER SEAT WARMER OVERHEATED AND MELTED THE SEAT CAUSING FULL REPLACEMENT OF SEAT (FROM THE FACTORY IN GERMANY). ENGINE MANIFOLD FLAP FAILED AND HAD TO BE REPL…”
NHTSA complaint #10512642, 2010

Electronic Stability Control (Esc) 1

“TL-CONTACT OWNS A 2010 VOLKSWAGON RUATUAN ----VEHICLE DOES HAVE RECALL BUT CONTACT STATED VOLKSWAGON STATED VIN NUMBER IS NOT INCLUDED IN RECALL... CONTACT CALLED DEALERSHIP AND DEALERSHIP STATED EVEN THOUGH VEHICLE HAS SAME PROBLEMS THERE IS NOTHING THEY CAN DO ... ENGINE TURNS OFF WITH KEY IN IGNITION AND IGNITION BECOMES LOOSE KEY TURNS TO OFF POSITION AND CAR SHUTS OFF WHILE DRIVING..CONTACT GIVEN NUMBER TO VOLKSWAGON. CB .0RECALLSASSOCIATED WITH THIS VIN”
NHTSA complaint #11056567, 2017

Suspension 1

“Reversing out drive way and coil rear suspension spring snaped”
NHTSA complaint #11602420, 2024

Tires 1

“DRIVING APPROXIMATELY 30-35 MPH ON DRY, FLAT PAVEMENT...NO POTHOLES OR ROAD HAZARDS. HEARD THUMP FROM REAR TIRE ON PASSENGER SIDE (THOUGHT SOMETHING FELL OVER IN TRUNK). DROVE APPROXIMATELY 1/2 MILE TO HOME AND WHEN EXITING VEHICLE HEARD HISSING NOISE FROM TIRE. THE TIRE HAS A SLIT IN THE TREAD/SIDEWALL OF APPROXIMATELY ONE-INCH IN LENGTH. *TR”
NHTSA complaint #10373795, 2011

Unknown Or Other 1

“Terrible odor in the vehicle , when I checked on vehicle forums it seems like it’s happens in Volkswagen vehicles where an animal can get caught in the engine and dies and causes an odor . This is something that happens in Volkswagen vehicles only”
NHTSA complaint #11423724, 2021