2010 Volkswagen Golf Problems & Owner Complaints

Fuel System 25

“HAD JUST REFUELED VEHICLE A DAY PRIOR WHEN ON LUNCH BREAK VEHICLE LOST POWER WHILE DRIVING. UPON ENTERING A HEAVILY CONGESTED INTERSECTION THE VEHICLE LOST POWER AND STALLED CAUSING STEERING, BRAKING AND CONTROL TO BE COMPROMISED. STARTED VEHICLE TO MOVE OUT OF HEAVY TRAFFIC AND DROVE DIRECTLY TO AN AUTOMOTIVE REPAIR SHOP. UPON INSPECTION THE REPAIR FACILITY DISCOVERED METAL PARTICLES THROUGHOUT FUEL SYSTEM CAUSING UNSAFE DRIVING CONDITIONS LISTED ABOVE INCLUDING STALLING AND LOSS OF CONTROL. *TR”
NHTSA complaint #10583653, 2014

“THERE WERE THREE SEPARATE STALLING INCIDENTS WITHIN 1 YEAR (9/2012-6/2013). AFTER EACH INCIDENT, THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP FOR EVALUATION. THE VEHICLE WAS WITHIN THE 36,000 MILE WARRANTY DURING THIS TIME, AND NO PROBLEMS WERE DIAGNOSED OR REPAIRED BY THE TECHNICIANS. FINALLY, ON 1/7/2014, THERE WAS A COMPLETE FAILURE OF THE HIGH PRESSURE FUEL PUMP. *TR”
NHTSA complaint #10559285, 2014

“2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED IN JULY 2013, THE VEHICLE UNEXPECTEDLY STALLED ON THE HIGHWAY. WHEN SHE TOOK THE VEHICLE TO DEALER, FOR A DIAGNOSES, THEY INFORMED HER, THE FUEL SYSTEM HAD COMPLETELY MALFUNCTIONED AND SENT METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. A COUPLE OF MONTHS LATER, THE AC WASN'T FUNCTIONING PROPERLY. IT WAS TAKING 10-15 MINUTES TO GET COLD. IT WAS DETERMINED THE AIR COMPRESSOR WAS FAILING AND NEEDED TO BE REPLACED ALONG WITH THE RECEIVER AND EXPANSION VALVE. *JB”
NHTSA complaint #10618555, 2013

Air Bags 11 1 crash

“AIR BAG FAILED TO DEPLOY WHEN CAR REAR ENDED A TOWED VEHICLE. THE TOWED VEHICLE SPEED WAS APPROXIMATELY 40-45 MPH AND THE VW GOLF SPEED WAS 70-75 MPH. THE GOLF'S FRONT-END WAS DESTROYED (ALONG WITH IT'S ELECTRICAL SYSTEM), AND WAS IMMOBILIZED. BUT, NONE OF THE AIRBAGS DEPLOYED. THE TOW TRUCK DRIVER AND THE BODY SHOP OWNER QUESTIONED WHY THE AIR BAGS FAILED WITH THE AMOUNT OF DAMAGE INCURRED. WHEN CONTACTED, THE VW REPRESENTATIVE WAS MORE INTERESTED IN MY HOSPITAL EXPENSES THAN THE FACT THE AIR BAGS DIDN'T DEPLOY. THE HIGHWAY PATROLMAN WHO WORKED THE ACCIDENT, SAID HE WAS ALREADY INVOLVED IN A…”
NHTSA complaint #10440237, 2011 · crash

“Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show…”
NHTSA complaint #11473147, 2022

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TAKEN TO HERITAGE VOLKSWAGEN CATONSVILLE (6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000. *TT *TR”
NHTSA complaint #11098770, 2018

Fuel/Propulsion System 10

“HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.”
NHTSA complaint #11010598, 2017

“I FILED A VEHICLE BUYBACK WITH VOLKSWAGENS VEHICLE BUYBACK PROGRAM IN FEBRUARY OF 2016. I WAITED AND CALLED BACK AND FORTH TRYING TO FIND OUT ABOUT MY VEHICLE AND IF IT WAS GOING TO GET BOUGHT BACK. VOLKSWAGEN KEPT TELLING ME MY DOCUMENTS WERE INVALID AND I HAD TO RE-DO THEM EACH TIME AND SEND THEM BACK AND WAIT LONGER FOR A RESPONSE. ON 08/23/2017, THEY MADE ME RESET MY CLAIM BECAUSE THEY SUPPOSEDLY "FILED ME IN THE WRONG CATEGORY". AFTER THAT, ALL MY DOCUMENTS FINALLY GOT ACCEPTED, AND HAVE BEEN "UNDER REVIEW" FOR THE PAST 9 MONTHS. THEY HAVE BEEN REVIEWING MY DOCUMENTS AND HAVEN'T BEEN MOVI…”
NHTSA complaint #11081882, 2016

“ENGINE FAILURE ON ROAD. SERVICE IS CLAIMING IT IS A FUEL PUMP ISSUE.... HIGH PRESSURE FUEL PUMP.”
NHTSA complaint #10811970, 2015

Engine And Engine Cooling 9

“TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GOLF TDI. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED BUT THE DIAGNOSTIC WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 20,000.”
NHTSA complaint #10450585, 2012

“INTER-COOLER DESIGN IS DEFECTIVE IN THAT IT ALLOWS CONDENSATION AND SLUDGE TO BUILD WITHIN THE CHARGE AIR INTAKE SYSTEM WHICH SUBSEQUENTLY FREEZES AND THAWS WITH LOW AMBIENT TEMPERATURE AND IT MOVES FURTHER AND FURTHER WITHIN THE INTAKE SYSTEM UNTIL THE CONDENSATE AND SLUDGE BECOME DRAWN INTO THE AIR INTAKE MANIFOLD AND BECOMES DISCHARGED INTO THE CYLINDERS CAUSING THE ENGINE TO HYDRO-LOCK AND FAIL. CAUSING POTENTIAL FOR PERMANENT AND CATASTROPHIC DAMAGE UPON RESTART. CURRENTLY FOR THIS MODEL, THE REPAIR IS COVERED UNDER THE MANUFACTURER'S WARRANTY ALONG WITH REPLACEMENT OF THE CHARGE AIR IN…”
NHTSA complaint #10445783, 2012

“I DEC 19TH 2011 I EXPERIENCED WHAT I BELIEVE WAS A HARD START. WEATHER IN THE MORNING WAS IN THE TEENS, AFTERNOON IN THE LOW 40S. LEAVE WORK, GET IN CAR, PUT KEY IN IGNITION & TURN TO ON POSITION, PUT SEAT BELT ON, AND START. CAR STARTS RIGHT AWAY BUT IS IDLING ROUGH, SHAKING VIOLENTLY LIKE A WASHING MACHINE OFF BALANCE. I DROP INTO NEUTRAL AND REV IT UP TO 2K, STILL IDLES ROUGH FOR ABOUT A MINUTE MORE BUT DOES NOT STALL. I EXPERIENCED SOMETHING LIKE THIS ONCE WHEN MY SUBARU LEGACY'S #2 INJECTOR QUIT, A MISFIRING BOXER ENGINE DOES NOT IDLE SMOOTH. THE RIDE HOME WAS UNEVENTFUL, STOPPED AT THE…”
NHTSA complaint #10445811, 2011

Engine 7

“HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.”
NHTSA complaint #11010598, 2017

“THE MAIN (REAR) ENGINE OIL SEAL IS LEAKING WITH ONLY 51,000 MILES ON THE ODOMETER. I BELIEVE THIS IS A DEFECT OF THE ENGINE OIL SEAL OR IMPROPERLY MOUNTED FROM THE VW FACTORY. THERE HAS BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH VW OWNERS. THE COST OF THIS REPAIR SHOULD BE FULLY COVERED BY VOLKSWAGEN OF AMERICA.”
NHTSA complaint #10893291, 2016

“WHILE DRIVING THE VEHICLE SIMPLY SHUT OFF. I TURNED ON HAZZARDS, PUT CAR INTO PARK, RESTARTED, PUT CAR BACK INTO DRIVE AND DROVE AWAY. THIS WAS ON THE I-35 FRONTAGE ROAD AND I COULD HAVE EASILY BEEN REARENDED / KILLED. HAPPENED ONE OTHER TIME ON THE BQE IN NEW YORK SEVERAL MONTHS PRIOR. AFTER THE FIRST INCIDENT I WAS TOLD BY THE AUTHORIZED SERVICE DEPT. "PROBABLY A GLITCH, WON'T HAPPEN AGAIN." WAITING FOR A THIRD INCIDENT WHERE I'M NOT SO LUCKY.”
NHTSA complaint #10671435, 2014

Power Train 7 1 crash

“I call my call Inspector Gadget because it shifts on it's own. I could be braking and it leaps forward as if I put it in 4th or 5th gear. I heard of gears "slipping" but it is the reverse - it's rev's on it's own and speed increases. I was told it might be the manifold but I can't get that confirmed from auto mechanic and it won't pass smog now.”
NHTSA complaint #11432070, 2021 · crash

“THE GOLF IS THE TDI DIESEL VERSION. IS EQUIPPED WITH A DSG STYLE AUTO TRANSMISSION. THE SHIFTING BETWEEN GEARS BECAME VERY ROUGH AND AND VEHICLE SPEED SURGED UP AND DOWN WHILE IN GEAR. CLUNKING NOISES FROM ENGINE/TRANNY COMPARTMENT. SPEED HARD TO MAINTAIN. HAS BEEN IN VW DEALER SHOP TWICE NOW FOR ATTEMPTED REPAIRS. FIRST REPAIRS ENTAILED REPLACEMENT OF "MECHATRONIC" UNIT. WAS REASONABLY SUCCESSFUL FOR ABOUT 500 MILES AND THEN FAILED IN SAME FASHION AGAIN. *TR”
NHTSA complaint #10507329, 2013

“I HAVE A 2010 VW GOLF TDI. I WAS DRIVING ALONG AT 25 MPH WHEN MY GLOW PLUG & CHECK ENGINE LIGHTS STARTED FLASHING, AND MY TACHOMETER DROPPED TO ZERO, INDICATING A STALL. THE POWER STEERING ALSO STARTED TO CUT OUT, BUT I WAS ABLE TO SAFELY PULL OVER. TRIED STARTING THE CAR AGAIN AND GOT NOTHING. THE CAR WAS TOWED TO A VW DEALERSHIP DOWN THE STREET, AND ON MONDAY 11/19 THEY INFORMED ME THAT MY HIGH-PRESSURE FUEL PUMP FAILED AND SENT METAL FRAGMENTS THROUGH THE ENTIRE FUEL SYSTEM. THE CAR IS CURRENTLY BEING REPAIRED UNDER WARRANTY, BUT I WAS TOLD THAT THE BILL WOULD BE AT LEAST $5,000 FOR TH…”
NHTSA complaint #10485995, 2012

Electrical System 5

“HAD TO REPLACE THE MAP SENSOR 3 TIMES IN 2 YEARS. MANIFOLD PROBLEM. THERE ARE NO RECALLS FOR THIS VEHICLE BUT THE PROBLEM PERSISTS. HAD TO PAY $700 EACH TIME TO FIX.”
NHTSA complaint #11010598, 2017

“WHILE DRIVING THE VEHICLE SIMPLY SHUT OFF. I TURNED ON HAZZARDS, PUT CAR INTO PARK, RESTARTED, PUT CAR BACK INTO DRIVE AND DROVE AWAY. THIS WAS ON THE I-35 FRONTAGE ROAD AND I COULD HAVE EASILY BEEN REARENDED / KILLED. HAPPENED ONE OTHER TIME ON THE BQE IN NEW YORK SEVERAL MONTHS PRIOR. AFTER THE FIRST INCIDENT I WAS TOLD BY THE AUTHORIZED SERVICE DEPT. "PROBABLY A GLITCH, WON'T HAPPEN AGAIN." WAITING FOR A THIRD INCIDENT WHERE I'M NOT SO LUCKY.”
NHTSA complaint #10671435, 2014

“FIRST SYMPTON WAS A FAULTY WARNING LIGHT STATING, INCORRECTLY, THAT A BULB WAS DEAD. REPLACED HEADLIGHTS UNDER ADVICE FROM DEALER THAT THE ERROR WAS DUE TO FAULTY VOLTAGE FROM A DYING BULB. CONDITION WORSENED. INFORMATION CENTER BEGAN STATING THAT ALL BULBS WERE OUT EACH TIME YOU STARTED THE CAR AND THEN FINALLY, LIGHTS BEGAN TO FAIL. THE CAR LOST ALL EXTERIOR PASSENGER SIDE LIGHTS AND HAD ONLY INTERMITTENT USE OF REAR DRIVER SIDE LIGHTING. DEALER THEN DIAGNOSED PROBLEM AS A MELTED FUSE BOX BUT COULD NOT GIVE REASON FOR MELTING. NO MODIFICATIONS HAVE EVER BEEN MADE TO THE CAR. A QUICK I…”
NHTSA complaint #10557979, 2013

Electronic Stability Control (Esc) 4

“The contact owns a 2010 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.”
NHTSA complaint #11603240, 2024

“The contact owns a 2010 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) however, the dealer declined to repair the vehicle due to the ABS and ESC warning lights being illuminated. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure with the ESC and ABS warning lights being illuminated. The failure mileage was approximately 133,000. Parts distribution disconnect.”
NHTSA complaint #11595139, 2024

“ABS WARNING LIGHTS INTERMITTENTLY FOR MANY MONTHS- GO ON AND OFF ALONG WITH AIRBAG WARNING FREQUENTLY- SEVERAL MECHANICS COULD NOT DIAGNOSE. RECENTLY BRAKE WARNING LIGHTS CAME ON AT SAME TIME AS ABS AND AIRBAG WARNINGS. BRAKE SYSTEM CHECKED OUT FINE. ON REPLACEMENT OF WHEEL SPEED ABS SENSOR, DISCOVERED CENTRAL ABS CONTROL MODULE ERROR (DTC 01130). VW HAD ALREADY ISSUED A SAFETY RECALL ( 45F2) FOR THE ABS SENSOR IN SEVERAL 2009 AND 2010 JETTA/GOLF, BUT IN A LIMITED VIN RANGE. THEY REFUSE TO ACKNOWLEDGE THE PROBLEM IN THIS 2010 GOLD IS THE FAULT OF THE FAULTY ABS CONTROL MODULE FOUND IN OTHE…”
NHTSA complaint #11364700, 2020

Service Brakes 4 1 crash

“STOPPED AT STOP LIGHT , MY FOOT/SHOE GETS STUCK UNDER THE BRAKE PEDAL BY THE TIME I REALIZED WHAT HAPPEN , THE CAR GOES FORWARD AND REAR ENDS THE VAN IN FRONT. THE WAY THE DRIVER IS SECURED IN THE SEAT AND THE FACT THAT THE BRAKE PEDAL IS HIGHER THAN THE GAS PEDDLE, WHEN YOU SLIDE YOUR FOOT OVER TO THE BRAKE YOU CAN GET YOUR SHOE/FOOT STUCK UNDER BRAKE PEDAL, YOU HAVE TO LIFT YOUR ENTIRE LEG IN ORDER TO BRAKE.. THIS IS POTENTIALLY DANGEROUS AND WILL CAUSE ACCIDENTS. THIS IS HAPPENED SEVERAL TIMES. AND I HAVE BEEN IN 2 MINOR ACCIDENTS ONCE WHILE STOPPED AT A LIGHT AND ONCE WHEN PARKED IN F…”
NHTSA complaint #10383408, 2011 · crash

“The contact owns a 2010 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 107,000.”
NHTSA complaint #11603240, 2024

“The contact owns a 2010 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC) however, the dealer declined to repair the vehicle due to the ABS and ESC warning lights being illuminated. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure with the ESC and ABS warning lights being illuminated. The failure mileage was approximately 133,000. Parts distribution disconnect.”
NHTSA complaint #11595139, 2024

Seat Belts 3

“Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show…”
NHTSA complaint #11473147, 2022

“2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO SEATBELT DEFECT WITH NO WARRANTY SUPPORT. *LD THE CONSUMER STATED THE SEAT BELT WOULD NOT RETRACT. *JS”
NHTSA complaint #11089488, 2018

“I DRIVE A 2010 VW GOLF TDI. IT HAS BEEN USED AS A WORK VEHICLE JUST TO DRIVE BACK AND FORTH FOR ALL OF ITS LIFE EXCEPT RECENTLY AND KEPT EXTREMELY CLEAN ON THE INSIDE. THE REAR SEAT BELTS HAVE ONLY BEEN USED FOR THE LAST 3 MONTHS WHEN MY DAUGHTER MOVED INTO A TODDLER SEAT. THE REAR PASSENGER SEAT BELT IS DEFECTIVE AND WILL NOT WIND BACK UP NOW BEING UNUSABLE. *TR”
NHTSA complaint #10595916, 2014

Seats 3

“Shortly after acquiring this car, an airbag light appeared on the dashboard after my sister adjusted the passenger side seat. The airbag indicator showed that it was off afterward, despite my sister being adequate weight to require the airbag. Continued problems ensued when the seat would show that it was occupied (airbag on and seatbelt chime when unbuckled, even though there was no one in the seat). Now this happens sporadically, and it is unknown whether the airbag will be operational or not whenever I start the car. Often, turning the car off then back on will allow for the airbag to show…”
NHTSA complaint #11473147, 2022

“I DRIVE A 2010 VW GOLF TDI. IT HAS BEEN USED AS A WORK VEHICLE JUST TO DRIVE BACK AND FORTH FOR ALL OF ITS LIFE EXCEPT RECENTLY AND KEPT EXTREMELY CLEAN ON THE INSIDE. THE REAR SEAT BELTS HAVE ONLY BEEN USED FOR THE LAST 3 MONTHS WHEN MY DAUGHTER MOVED INTO A TODDLER SEAT. THE REAR PASSENGER SEAT BELT IS DEFECTIVE AND WILL NOT WIND BACK UP NOW BEING UNUSABLE. *TR”
NHTSA complaint #10595916, 2014

“FRONT SEAT HEAD RESTRAINTS (HEADRESTS) ARE TILTED FORWARD SO AGGRESSIVELY THAT DRIVING ABILITY IS IMPAIRED, AND SIGNIFICANT ERGONOMIC DISCOMFORT RESULTS FROM VW'S INTERPRETATION OF THIS NHTSA REQUIREMENT. PLEASE ADJUST YOUR REQUIREMENTS TO REFLECT A BETTER BALANCE BETWEEN SAFETY AND DRIVABILTY. THANK YOU. *TR”
NHTSA complaint #10357849, 2010

Unknown Or Other 2

“I DEC 19TH 2011 I EXPERIENCED WHAT I BELIEVE WAS A HARD START. WEATHER IN THE MORNING WAS IN THE TEENS, AFTERNOON IN THE LOW 40S. LEAVE WORK, GET IN CAR, PUT KEY IN IGNITION & TURN TO ON POSITION, PUT SEAT BELT ON, AND START. CAR STARTS RIGHT AWAY BUT IS IDLING ROUGH, SHAKING VIOLENTLY LIKE A WASHING MACHINE OFF BALANCE. I DROP INTO NEUTRAL AND REV IT UP TO 2K, STILL IDLES ROUGH FOR ABOUT A MINUTE MORE BUT DOES NOT STALL. I EXPERIENCED SOMETHING LIKE THIS ONCE WHEN MY SUBARU LEGACY'S #2 INJECTOR QUIT, A MISFIRING BOXER ENGINE DOES NOT IDLE SMOOTH. THE RIDE HOME WAS UNEVENTFUL, STOPPED AT THE…”
NHTSA complaint #10445811, 2011

“IN OCT. 2009, I PURCHASED A 2010 VOLKSWAGEN GOLF. WITHIN FOUR MONTHS, IT BEGAN HAVING PROBLEMS. EVERY FEW MONTHS SINCE, IT HAS COME TO A HALT WHILE I AM DRIVING. THE RADIO AND DASHBOARD LIGHTS ALL OPERATE, BUT THE CAR NO LONGER MOVES. YOU MUST TURN IT OFF THEN BACK ON AT LEAST ONCE. I HAVE NARROWLY AVOIDED ACCIDENTS WITH MULTIPLE CARS AND AN 18-WHEELER ON I-95 AND US1 IN MIAMI. THE CAR HAS EVEN COME TO A HALT WHILE DRIVING AT 55 MPH. IT HAS ALSO STOPPED AFTER TRYING TO ACCELERATE WHEN A TRAFFIC LIGHT TURNED FROM RED TO GREEN, AND WHEN SWITCHING LANES. I HAVE BROUGHT THE CAR TO MULT…”
NHTSA complaint #10383359, 2010

Equipment 1

“2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED IN JULY 2013, THE VEHICLE UNEXPECTEDLY STALLED ON THE HIGHWAY. WHEN SHE TOOK THE VEHICLE TO DEALER, FOR A DIAGNOSES, THEY INFORMED HER, THE FUEL SYSTEM HAD COMPLETELY MALFUNCTIONED AND SENT METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. A COUPLE OF MONTHS LATER, THE AC WASN'T FUNCTIONING PROPERLY. IT WAS TAKING 10-15 MINUTES TO GET COLD. IT WAS DETERMINED THE AIR COMPRESSOR WAS FAILING AND NEEDED TO BE REPLACED ALONG WITH THE RECEIVER AND EXPANSION VALVE. *JB”
NHTSA complaint #10618555, 2013

Exterior Lighting 1

“FIRST SYMPTON WAS A FAULTY WARNING LIGHT STATING, INCORRECTLY, THAT A BULB WAS DEAD. REPLACED HEADLIGHTS UNDER ADVICE FROM DEALER THAT THE ERROR WAS DUE TO FAULTY VOLTAGE FROM A DYING BULB. CONDITION WORSENED. INFORMATION CENTER BEGAN STATING THAT ALL BULBS WERE OUT EACH TIME YOU STARTED THE CAR AND THEN FINALLY, LIGHTS BEGAN TO FAIL. THE CAR LOST ALL EXTERIOR PASSENGER SIDE LIGHTS AND HAD ONLY INTERMITTENT USE OF REAR DRIVER SIDE LIGHTING. DEALER THEN DIAGNOSED PROBLEM AS A MELTED FUSE BOX BUT COULD NOT GIVE REASON FOR MELTING. NO MODIFICATIONS HAVE EVER BEEN MADE TO THE CAR. A QUICK I…”
NHTSA complaint #10557979, 2013

Structure 1

“THE HEAD LINER IN MY VW GOLF IS FALLING APART AROUND THE REAR DOME LIGHT. THE MATERIAL HAS SEPARATED FROM THE ROOF AND IS BLOCKING MY REAR VIEW. THIS IS A FOUR YEAR OLD CAR WITH UNDER 70,000 MILES ON IT. VW HAS REFUSED TO COVER IT UNDER MY WARRANTY. *TR”
NHTSA complaint #10597866, 2014

Tires 1

“2010 VOLKSWAGEN GOLF. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRE PRESSURE MONITORING SYSTEM. *SMD THE CONSUMER STATED SINCE THE PURCHASE OF THE VEHICLE, THERE HAVE BEEN FIVE FALSE LOW TIRE PRESSURE WARNING LIGHT INDICATIONS FROM THE TIRE PRESSURE MONITORING SYSTEM (TPMS). THE SERVICE TECHNICIAN FOUND NO INDICATION OF LOW PRESSURE IN ANY TIRE. THEY RESET THE TPMS VIA A PROGRAM SOFTWARE UPDATE. *JB”
NHTSA complaint #10485506, 2012

Vehicle Speed Control 1

“HAD JUST REFUELED VEHICLE A DAY PRIOR WHEN ON LUNCH BREAK VEHICLE LOST POWER WHILE DRIVING. UPON ENTERING A HEAVILY CONGESTED INTERSECTION THE VEHICLE LOST POWER AND STALLED CAUSING STEERING, BRAKING AND CONTROL TO BE COMPROMISED. STARTED VEHICLE TO MOVE OUT OF HEAVY TRAFFIC AND DROVE DIRECTLY TO AN AUTOMOTIVE REPAIR SHOP. UPON INSPECTION THE REPAIR FACILITY DISCOVERED METAL PARTICLES THROUGHOUT FUEL SYSTEM CAUSING UNSAFE DRIVING CONDITIONS LISTED ABOVE INCLUDING STALLING AND LOSS OF CONTROL. *TR”
NHTSA complaint #10583653, 2014

Visibility 1

“2010 VW GOLF TDI 285 MILES SUNROOF EXPLODED. NO OTHER CARS ON THE ROAD AT THE TIME. IN DOING RESEARCH ON EDMONDS.COM I FOUND TWO OTHER 2010 VW JETTA WITH SAME ISSUE. VW SAYS CAUSED BY EXTERNAL INFLUENCES AND DOES NOT WANT TO COVER IT YET THE DEALER DID UNDER GOOD WILL. THE EVENT WAS VERY TRAUMATIC AND VERY EASILY COULD HAVE CAUSED INJURIES AS WELL AS A ACCIDENT. *TR”
NHTSA complaint #10308217, 2010