2010 Toyota Venza Problems & Owner Complaints

Electrical System 15 1 crash 1 fire

“On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast D…”
NHTSA complaint #11514537, 2023 · fire

“ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY…”
NHTSA complaint #10488668, 2012 · crash

“The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the p…”
NHTSA complaint #11692554, 2025

Vehicle Speed Control 14 2 crash

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE THE CONTACT'S WIFE WAS DRIVING THROUGH A DRIVE THRU CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BUMPER, RADIATOR, BATTERY, AND HOOD WERE DAMAGED. THE INTERNAL DAMAGE COULD NOT BE DETERMINED BECAUSE THE HOOD WOULD NOT OPEN. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE AIR BAGS DID NOT DEPLOY. THE DISTANCE OF THE VEHICLE'S IMPACT TO THE WALL WAS APPROXIMATELY…”
NHTSA complaint #11257339, 2019 · crash

“I WAS PULLING INTO A PARKING SPACE VERY SLOWLY...MY FOOT WAS ON THE GAS PEDAL VERY GENTLY AND ALL OF A SUDDEN THE CAR ACCELERATED AT A FAST SPEED. I HIT THE BRICK WALL OF A STORE AND SMASHED THE GLASS FRONT DOOR. UNDER NO CIRCUMSTANCES DID I DEPRESS THE GAS PEDAL IN EXCESS TO CAUSE IT TO ACCELERATE. AS I WAS PULLING INTO THE SPOT THE ENGINE DID START TO MAKE A REVVING UP SOUND. THE PARKING SPOT WAS ONLY APPROXIMATELY 10 FEET FROM FRONT OF BUILDING. I QUICKLY APPLIED THE BRAKES BEFORE IMPACT BUT DID NOT STOP. THE IMPACT OF THE CAR ON THE WALL STOPPED THE CAR. THANK GOD THERE WERE NO INJURIES.…”
NHTSA complaint #10743910, 2015 · crash

“1ST TIME (NOV. 5TH, 2016), I WAS IN STOP & GO TRAFFIC ON THE HIGHWAY, I LET OFF OF THE ACCELERATOR, AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED AND STOPPED. 2ND TIME (APRIL 12TH, 2017), I WAS CRUISING ABOUT 30MPH, I LET OFF OF THE ACCELERATOR AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED DOWN. ON APRIL 12TH, 2017 I CALLED THE TOYOTA DEALERSHIP, TOLD THEM WHAT HAPPENED AND ASKED IF THERE WAS ANY KIND OF RECALL - THEY SAID NO.”
NHTSA complaint #10972292, 2017

Unknown Or Other 11 1 crash

“while driving, the sunroof made a loud explosion and shattered everywhere.”
NHTSA complaint #11731288, 2026

“When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.”
NHTSA complaint #11600122, 2024

“Driving local freeway, 65 degrees and sunny, light traffic.... Loud impact sound but no cars in our immediate vicinity, nothing in the roadway. Once stopped, examined car and found the large panoramic sunroof had spontaneously exploded. Sunroof cover was in place so no glass fell into passenger compartment, thankfully. Pictures available. No inspection by dealer or insurance. No prior indications of any issues. No weather extremes at the time. No impact from any external or internal object could be found. Remaining glass in sunroof bulges upwards slightly”
NHTSA complaint #11482643, 2022

Seats 10 2 fire

“On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast D…”
NHTSA complaint #11514537, 2023 · fire

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHEN THE HEATING SYSTEM ON THE FRONT DRIVER SEAT WAS ACTIVATED, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT HAD A SHORT, WHICH CAUSED THE HEATING SYSTEM TO FAIL. THE SEAT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,014.”
NHTSA complaint #10926396, 2016 · fire

“The heated seat on the driver side is creating a burning smell. I have read about numerous other issues with this model that have had recalls but not mine. This seat is still in tact and available for full inspection upon request. This is a major safety issue that is known about but not addressed. Major fire risk putting anyone inside vehicle in danger. I have a 2 year old daughter and if I didn’t have a lot of electrical and vehicle knowledge I could have easily left the heated seat on not knowing and caused a major risk for my entire family. Toyota needs to add the rest of the vehicles that…”
NHTSA complaint #11501823, 2022

Service Brakes 8 3 crash 3 injury

“I WAS DRIVING 35 MPH (THE SPEED LIMIT) AND WAS APPROXIMATELY 6-8 CAR LENGTHS FROM TWO CARS STOPPED AT A GREEN LIGHT WAITING FOR ONCOMING TRAFFIC TO CLEAR SO THEY COULD TURN LEFT. I TOOK MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKES BUT THEY DIDN'T ENGAGE. I THEN SLAMMED ON THE BRAKES. I HEARD THE PULSATION AS IF THE ABS BRAKES WERE TRYING TO WORK BUT THEY DID NOT ENGAGE. I THEN CHECKED TO SEE IF THE LANE TO MY RIGHT WAS CLEAR. WHEN I SAW THAT IT WAS, I TRIED TO STEER INTO IT BUT MY CAR WOULD NOT STEER AND I CRASHED INTO THE SECOND STOPPED CAR AND IT IN TURN HIT THE CAR IN FRONT OF IT.…”
NHTSA complaint #10627641, 2014 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE BRAKES FAILED, CAUSING THE VEHICLE TO MOVE FORWARD. IN ADDITION, WHILE THE BRAKE PEDAL WAS APPLIED FIRMLY THE VEHICLE THE CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER COULD NOT FIND AN ISSUE WITH THE BRAKING SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.”
NHTSA complaint #10499550, 2013 · crash

“ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY…”
NHTSA complaint #10488668, 2012 · crash

Structure 8

“WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST. *TR”
NHTSA complaint #11326574, 2020

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT…”
NHTSA complaint #10838968, 2016

“I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE NO CARS IN FRONT OF ME AND ALSO I WASN'T NEAR ANY OVERPASSES. UPON RESEARCH, THIS ISSUE SEEMS TO BE COMMON WITH TOYOTA, SO I CONTACTED TOYOTA MOTOR CORPORATION THROUGH THEIR CUSTOMER SERVICE LINE. AFTER A COUPLE FOLLOW UP CALLS, TOYOTA BASICALLY SAID IT WAS NOT THEIR…”
NHTSA complaint #10573155, 2014

Power Train 6 1 crash

“CAR WAS PARKED IN DRIVEWAY WHICH IS FAIRLY LEVEL GROUND. VEHICLE IN PARK AND LOCKED. IT ROLLED DOWN HILL AND HIT GATE. TOYOTA HAS AGREED TO DO A EDR BUT NOT UNTIL MARCH 11. I WANT TO KNOW IF ANYONE ELSE HAS REPORTED THIS ISSUE. *TR”
NHTSA complaint #10566197, 2014 · crash

“94,000 MILES AWD VENZA WITH REAR DIFFERENTIAL TRANSAXLE LEAK. VENT ON THE AXLE MEANT TO RELEASE PRESSURE WHEN OIL HEATS UP, CLOGS WITH DEBRIS AND FAIL. SINCE THE SYSTEM CAN NOT VENT, IT RUINS THE SEALS AND COUPLING. DEALER ESTIMATE OF $3,000 TO REPAIR. THIS IS A MAJOR DESIGN FLAW AND WOULD EXPECT MORE FROM TOYOTA.”
NHTSA complaint #10993830, 2017

“OUR 2010 VENZA HAS 80K MILES ON IT (POWERTRAIN WARRANTY IS 60K). AFTER HEARING A "WHIRRING" NOISE FROM THE REAR OF OUR VEHICLE, WE HAD IT INSPECTED. THERE IS A LEAK OF FLUID FROM THE LEFT AXLE SEAL WHERE IT MEETS THE REAR DIFFERENTIAL. THE DIFFERENTIAL WAS OPENED AND HAD ADEQUATE FLUID BUT THE FLUID HAD METAL FRAGMENTS IN IT, INDICATING THAT THE GEARS ARE GRINDING DOWN. ACCORDING TO OUR MECHANIC HE HAS SEEN THIS IN OTHER 2010 VENZA'S AND ONLINE FORUMS ALSO INDICATE HUNDREDS OF PEOPLE WITH THIS SAME PROBLEM. WORST CASE SCENARIO - THE GEARS COULD SEIZE WHILE DRIVING AND RESULT IN A POTENTIAL…”
NHTSA complaint #10970566, 2017

Air Bags 5 3 crash 4 injury

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS FORCED INTO A CEMENT POLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE CHEST, RIGHT KNEE, LEFT THIGH, STOMACH AND SEVERE BLOOD LOSS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK, NECK, AND BOTH KNEES. TWO OF THE REAR PASSENGERS SUSTAINED A BROKEN COLLAR BONE, BACK, RIGHT LEG AND NECK INJURIES. THE VEHICLE WAS LATER TOWED TO AN IND…”
NHTSA complaint #10504412, 2013 · crash · 4 injury(ies)

“THE TOYOTA VENZA WAS INVOLVED IN A ROLL OVER ACCIDENT AND ROLLED SEVERAL TIMES. THE VEHICLE IS EQUIPPED WITH 13 AIRBAGS. NOT 1 AIRBAG DEPLOYED! THE ACCIDENT WAS IN MOTION AND TOOK PLACE ON A HIGHWAY.”
NHTSA complaint #10874847, 2015 · crash

“I WAS THE DRIVER IN A REAR-END COLLISION. I REAR-ENDED A CAR GOING APPROX. 20-25 MILES PER HOUR AND NEITHER THE PASSENGER OR DRIVERS AIR BAG DEPLOYED THE CAR I STRUCK WAS NOT MOVING. *TR”
NHTSA complaint #10365314, 2010 · crash

Electronic Stability Control (Esc) 3

“UPON STARTUP AND IN MOVEMENT, WARNING DASH LIGHTS COME ON. INDICATING CHECK ENGINE AND TRACTION CONTROL, SIMULTANEOUSLY AND REMAIN ON. RETURN TO AUTHORIZED DEALER, DIAGNOSTIC COMPLETE. 02 SENSOR BANK 1&2 CORRECTED. PROBLEM HAS RETURNED.”
NHTSA complaint #11253684, 2019

“IT WAS AROUND 10:30AM AND I WAS ON MY WAY TO WORK. DRIVING ON A LOCAL ROAD AND THE BRAKE LIGHT, ABS AND STABILITY LIGHTS CAME ON. I PULLED OVER AND TURNED OFF THE CAR. PRESSED ON THE PARKING BRAKE RELEASED IT AND THEN RE-STARTED THE CAR AND ALL THE WARNING LIGHTS WENT OFF. ABOUT 5 MILES LATER THE LIGHTS CAME ON AGAIN AND NOW THEY LIGHT UP AS SOON AS THE CAR IS STARTED. *TR”
NHTSA complaint #10588239, 2014

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL FAILED. THE VEHICLE STABILITY CONTROL SYSTEM WOULD ENGAGE WHEN MAKING TURNS AND THE VEHICLE WOULD BEGIN TO PULL OFF OF THE ROADWAY. IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON EIGHT OCCASIONS, WHERE THEY WERE UNABLE TO REMEDY THE FAILURE. THE VEHICLE STABILITY CONTROL SENSOR WAS REPROGRAMMED AND REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,400 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 09/02/11*LJ THE CONSUMER STATED WHILE DRIVING, THE VSC L…”
NHTSA complaint #10413550, 2010

Engine 3

“The contact submitted the complaint on behalf of her friend. The contact stated that while the contact's friend was driving, the friend heard a ticking noise and the check engine warning light illuminated. The contact's friend drove the vehicle to the intended destination. The contact's friend exited the vehicle and noticed a large amount of oil on the ground that had leaked from underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed with failed oil cooler hoses. The contact's friend was informed that the oil cooler hoses needed to be replaced. The vehicle was…”
NHTSA complaint #11598690, 2024

“Ze2 warranty explains as a leaking engine oil cooler pipe A Brief knocking a really niceAt startup in th 1ar2.7l 4-0041-13 Cylinder engine could be caused by probable with the camshaft timing VVT gear assembly My invoice states Knocking rattling noise at start off causes problems with the camshaft time in a gear assembly was repaired February 15 2021 B system warning light is on. Test for stored codes. Misc p0138: tech found internal electrical failures in rear O2 sensor and AF sensor also found internal failures in cam gears replaced all parts .$2168.77 (miles122919)Then it was also done o…”
NHTSA complaint #11433177, 2021

“Oil hole to close to heat that was made out of rubber. New part purchase made out of metal”
NHTSA complaint #11429871, 2021

Equipment Adaptive/Mobility 3 1 crash

“ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY…”
NHTSA complaint #10488668, 2012 · crash

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT…”
NHTSA complaint #10838968, 2016

“WINDOW HAS SHATTERED. AS PER THOSE RECENTLY BEING SHOWN ON NATIONAL TELEVISION .”
NHTSA complaint #10747170, 2015

Latches/Locks/Linkages 3

“WHEN MANUALLY CLOSING THE REAR HATCH DOOR LATCH ON THE 2010 TOYOTA VENZA IT AUTO SHUTS AND CAN CAUSE OBJECTS, INCLUDING MY FINGERS, TO BE CAUGHT. IT IS EQUIPPED WITH THE POWER CLOSE FEATURE BUT WHEN YOU CLOSE IT MANUALLY, IT OVERRIDES THE SENSORS THAT WOULD STOP THE CLOSING MECHANISM. I RECENTLY INSTALLED A CARGO MAT AND WHEN MANUALLY SHUTTING THE REAR HATCH DOOR, MY FINGERS WERE CAUGHT BETWEEN THE DOOR AND THE CAR HATCH. IT SHUT FULLY AND CAUGHT ALL 8 FINGERS AND THERE WAS NO OVERRIDE MECHANISM TO STOP THIS FROM OCCURRING. I HAD TO CALL FOR ASSISTANCE AND MY WORRY IS THAT CHILDREN OR ANIMA…”
NHTSA complaint #10378842, 2011

“ON MY 2010 TOYOTA VENZA, MY WIFE INJURED HER HAND WHEN SHE WAS CLOSING THE TAILGATE AND THE POWER MOTOR WHICH PULL THE TAILGATE SHUT TRAPPED HER HAND UNDER PRESSURE BETWEEN THE TAILGATE AND THE FLOOR OF THE CAR. SHE NEEDED ME TO RELEASE THE TAILGATE TO FREE HER HAND. PRESSURE INJURY TO HAND. *TR”
NHTSA complaint #10372399, 2010

“TOYOTA VENZA. THE REAR HATCH IS AUTO OPEN/CLOSE. USING THE AUTO CLOSING BUTTON ON THE DASH OF THE VEHICLE, I INITIATED THE CLOSE SEQUENCE. THE REAR HATCH STARTED TO CLOSE NORMALLY, THEN IT "SLAMMED SHUT" WITH ENOUGH FORCE TO CAUSE SERIOUS INJURY TO ANYONE UNDER THE HATCH. SUBSEQUENT ATTEMPTS AT OPENING OR CLOSING THE HATCH RESULTED IN A "STUTTER" EFFECT WHICH REQUIRED ME TO CLOSE THE HATCH MANUALLY. I TOOK THE CAR TO THE DEALER. THEY TOLD ME THAT I SHOULD NOT SLAM THE HATCH SHUT. I HAVE NEVER SLAMMED THE HATCH, I ALWAYS USE THE BUTTON ON THE DASH OR THE KEY FOB TO OPEN/ CLOSE THE HATCH. THE RO…”
NHTSA complaint #10341037, 2010

Steering 3

“THERE IS A RATTLE IN THE STEERING COLUMN WHEN TURNING IT ON UNEVEN ROADS. ALSO, THE DRIVERS SEAT SMELLS LIKE IT'S BURNING WHEN THE SEAT HEATER IS ON.”
NHTSA complaint #11307539, 2020

“THE ELECTRICAL IN MY CAR FLICKERS OFF AND ON THE DOME LIGHTS MY HEADLIGHTS MY LICENSE PLATE LIGHTS FLICKER OFF AND ON ALL THE TIME NOW MY DRIVER VISOR LIGHT WILL NOT COME ON WHEN I AM DRIVING IN MOTION I CAN HEAR SOMETIMES THEY SQUEAKING NOISE SOMETIMES I GRINDING NOISE AND I FEEL LIKE MY CAR IS GOING ALL OVER THE PLACE MY TIRES ARE BEING WORN OUT WAY MORE THAN THEY SHOULD I WAS TOLD MY STRUTS WERE LEAKING AND THEN I WAS TOLD I WOULD THEY WERE NOT I DON'T KNOW BUT AT TIMES I DO NOT FEEL SAFE DRIVING IN THIS CAR AND FOR SOME REASON I HAVE TO KEEP CHANGING MY BRAKES ALMOST EVERY 5 MONTHS 6 MONT…”
NHTSA complaint #11090471, 2018

“TL* THE CONTACT OWNS 2010 TOYOTA VENZA. THE CONTACT STATED THAT A RATTLING NOISE WAS COMING FROM THE STEERING COLUMN WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 64,000.”
NHTSA complaint #10588421, 2012

Visibility/Wiper 3

“Driving local freeway, 65 degrees and sunny, light traffic.... Loud impact sound but no cars in our immediate vicinity, nothing in the roadway. Once stopped, examined car and found the large panoramic sunroof had spontaneously exploded. Sunroof cover was in place so no glass fell into passenger compartment, thankfully. Pictures available. No inspection by dealer or insurance. No prior indications of any issues. No weather extremes at the time. No impact from any external or internal object could be found. Remaining glass in sunroof bulges upwards slightly”
NHTSA complaint #11482643, 2022

“THE SUN VISOR ON BOTH WINDOWS KEEP FALLING DOWN INTO THE FIELD OF VIEW AND WILL NOT STAY UP. ONE VISOR NOW HAS A NOTICEABLE BUMP BY THE CONNECTOR TO THE CEILING, THE VISOR WILL FALL CONSTANTLY REGARDLESS OF IT IN MOTION OR STATIONARY.”
NHTSA complaint #10969978, 2016

“DRIVER SIDE SUN VISOR HANGS AND WONT GO BACK UP. *TR”
NHTSA complaint #10550931, 2013

Engine And Engine Cooling 2 1 fire

“PARKED THE CAR, LOCKED IT. ABOUT A MINUTE LATER NOTICED SMOKE, THEN FIRE, VERY INTENSE. THE ENTIRE ENGINE COMPARTMENT WAS DESTROYED (RADIATOR MELTED), FRONT TIRE BURNED, AND THE FIRE DAMAGED DASHBOARD AND INTERIOR AS WELL. A CAR PARKED NEARBY WAS ALSO SCORCHED. *TR”
NHTSA complaint #10486313, 2012 · fire

“The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the p…”
NHTSA complaint #11692554, 2025

Equipment 2

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED WHEN UTILIZING THE RADIO DURING DAYLIGHT, HE WAS UNABLE TO SEE THE STATIONS DUE TO LIMITED ILLUMINATION. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THAT IF HE WOULD SHUT OFF THE HEADLIGHTS, THE RADIO LIGHTS WOULD INTENSIFY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 700.”
NHTSA complaint #10347195, 2010

“TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT THE RADIO GOT HOT UP 145 DEGREES. THE CONTACT TOOK THE VEHICLE TO A DEALER TWICE. THE DEALER REPLACED THE RADIO BUT THAT DID NOT REMEDY THE ISSUE WITH THE TEMPERATURE OF THE RADIO. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER INFORMED THE CONTACT THERE IS NOTHING THEY CAN DO. THE CONTACT STATED THIS IS A SAFETY ISSUE BECAUSE THE RADIO COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 1,050.”
NHTSA complaint #10317149, 2010

Exterior Lighting 2

“HID BALLAST MALFUNCTION FOR BOTH HEAD LIGHTS AT THE SAME TIME. HEADLIGHTS SHUTTING OFF COMPLETELY WHILE DRIVING NO MATTER WHAT SETTING THE SELECTOR SWITCH IS ON. VEHICLE WAS IN MOTION AND STATIONARY ON THE HIGHWAY, SIDE ROAD, NEIGHBORHOOD, TURNING, DRIVING STRAIGHT FORWARD DURING ANY OF THE TIMES IN WHICH THE HEADLIGHTS RANDOMLY TURN OFF. THIS HAS BEEN OCCURRING SINCE THE BEGINNING OF JULY 2016 AND STILL OCCURS TO THE PRESENT DATE. NO KNOWN "PROBLEM" FOUND WITH THE VEHICLES ELECTRICAL SYSTEM.”
NHTSA complaint #10897844, 2016

“OUR 2010 TOYOTA VENZA IS EXPERIENCING AN INTERMITTENT LEFT HEAD LAMP FAILURE. WHEN THE BULB WAS TESTED IT OPERATED FINE THE LIGHT WILL GO ON AFTER MUCH PLAYING WITH THE SWITCH. THIS PROBLEM HAS ONLY GOTTEN WORSE OVER THE PAST FEW WEEKS. THIS IS CLEARLY A HEALTH AND SAFETY ISSUE.”
NHTSA complaint #10782253, 2015

Visibility 2

“2010 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO LOUD CRACKING AND POPPING SOUNDS IN ROOF. *LD *JS”
NHTSA complaint #11349402, 2020

“I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE NO CARS IN FRONT OF ME AND ALSO I WASN'T NEAR ANY OVERPASSES. UPON RESEARCH, THIS ISSUE SEEMS TO BE COMMON WITH TOYOTA, SO I CONTACTED TOYOTA MOTOR CORPORATION THROUGH THEIR CUSTOMER SERVICE LINE. AFTER A COUPLE FOLLOW UP CALLS, TOYOTA BASICALLY SAID IT WAS NOT THEIR…”
NHTSA complaint #10573155, 2014

Wheels 2

“THE ELECTRICAL IN MY CAR FLICKERS OFF AND ON THE DOME LIGHTS MY HEADLIGHTS MY LICENSE PLATE LIGHTS FLICKER OFF AND ON ALL THE TIME NOW MY DRIVER VISOR LIGHT WILL NOT COME ON WHEN I AM DRIVING IN MOTION I CAN HEAR SOMETIMES THEY SQUEAKING NOISE SOMETIMES I GRINDING NOISE AND I FEEL LIKE MY CAR IS GOING ALL OVER THE PLACE MY TIRES ARE BEING WORN OUT WAY MORE THAN THEY SHOULD I WAS TOLD MY STRUTS WERE LEAKING AND THEN I WAS TOLD I WOULD THEY WERE NOT I DON'T KNOW BUT AT TIMES I DO NOT FEEL SAFE DRIVING IN THIS CAR AND FOR SOME REASON I HAVE TO KEEP CHANGING MY BRAKES ALMOST EVERY 5 MONTHS 6 MONT…”
NHTSA complaint #11090471, 2018

“OUR 2010 TOYOTA VENZA IS EXPERIENCING AN INTERMITTENT LEFT HEAD LAMP FAILURE. WHEN THE BULB WAS TESTED IT OPERATED FINE THE LIGHT WILL GO ON AFTER MUCH PLAYING WITH THE SWITCH. THIS PROBLEM HAS ONLY GOTTEN WORSE OVER THE PAST FEW WEEKS. THIS IS CLEARLY A HEALTH AND SAFETY ISSUE.”
NHTSA complaint #10782253, 2015

Fuel System 1

“MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS PEDAL; I WAS COASTING AT A VERY LOW SPEED WITH THE NATURAL FORWARD MOVEMENT OF THE CAR CARRYING ME INTO THE GARAGE (MY DRIVEWAY IS ONLY ABOUT TWO-CAR-LENGTHS LONG). AS I NEARED THE GARAGE DOOR, NOW HALFWAY OPEN, MY CAR SUDDENLY REVVED TO A HIGH SPEED AND WAS HEADED STRAIGHT TOWARD SMASHING INTO THE GARAGE DOOR. AS I SAID, MY FOOT WAS ON THE BRAKE AND SO I THEN PUT THE OTHER FOOT ON THE BRAKE AS WELL. THEN, I SLAMMED THE CAR INTO NEUTRAL AND HEARD THE ENGINE JUST REV AT A VERY HIGH SPEED. THE SUA SEEEMED TO HAPPEN AS I PUSHED THE BUTTON ON TH…”
NHTSA complaint #10316527, 2010

Fuel/Propulsion System 1 1 fire

“PARKED THE CAR, LOCKED IT. ABOUT A MINUTE LATER NOTICED SMOKE, THEN FIRE, VERY INTENSE. THE ENTIRE ENGINE COMPARTMENT WAS DESTROYED (RADIATOR MELTED), FRONT TIRE BURNED, AND THE FIRE DAMAGED DASHBOARD AND INTERIOR AS WELL. A CAR PARKED NEARBY WAS ALSO SCORCHED. *TR”
NHTSA complaint #10486313, 2012 · fire

Seat Belts 1

“SEATBELT OF 2010 TOYOTA VENZA GOT CAUGHT AROUND MY 3 YEAR OLD'S NECK. SEATBELT WOULD NOT GIVE SLACK TO REMOVE AND TIGHTENED AS IT RETRACTED BACK INTO DOOR. HAD TO CUT SEATBELT IN ORDER TO REMOVE FROM CHILD'S NECK. *TR”
NHTSA complaint #10336212, 2010