2010 Toyota Sienna Problems & Owner Complaints

Structure 57 3 injury

“MY SIENNA HAS A PROBLEM WITH THE REAR SLIDING DOOR- AN ISSUE THAT TOYOTA IS AWARE OF ALREADY FROM ITS OTHER CUSTOMERS WHO OWN A SIENNA AS FAR BACK AS 2004. WHEN I RECEIVED AN ALERT NOTICE FROM TOYOTA CONCERNING THIS ISSUE AND ALSO THE ALERT FOR THE CORROSION OF THE SPARE TIRE CARRIER CABLE BACK IN AUGUST 2012, I TOOK MY SIENNA INTO MY TOYOTA DEALER, ON AUG. 24, 2012, TO HAVE BOTH ISSUES FIXED . HOWEVER, I WAS TOLD THAT MY TOYOTA EXTENDED WARRANTY, WHICH I PURCHASED FOR ANY ELECTRICAL ISSUES THAT I MAY ENCOUNTER, DID NOT COVER THE SLIDING DOOR SENSOR, WHICH I CONSIDER IS AN ELECTRICAL PROBLEM…”
NHTSA complaint #10525727, 2010 · 2 injury(ies)

“MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR”
NHTSA complaint #10325214, 2010 · 1 injury(ies)

“THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.”
NHTSA complaint #11365075, 2020

Unknown Or Other 25 2 crash 2 injury

“MY WIFE AND DAUGHTER WERE TRAVELING ON OUR 2010 SIENNA ON 07/11/2015 (SAT) AND THE GEARS SEIZED UP WHEN THEY WERE TURNING INTO A BUSY 4-LANE ROAD. IN SPITE OF COMPLETE LOSS OF TRANSMISSION, DUE TO THE SHEER MOMENTUM OF THE VEHICLE, MY WIFE WAS ABLE TO DIRECT THE VEHICLE TO THE RIGHT SIDE OF THE ROAD. WHEN SHE CALLED ME, I ARRIVED TO SEE MY DAUGHTER CRYING AND STANDING ON THE SIDE WHILE MY WIFE WAS TRYING TO PUSH THE VAN FURTHER RIGHT WITH THE HELP OF AN OLD COUPLE WHO WERE EXTREMELY HELPFUL. LUCKILY, MY WIFE AND DAUGHTER ESCAPED WITH NO INJURIES (EXCEPT FOR A STIFF NECK AND BAD HEADACHE FOR A…”
NHTSA complaint #10816190, 2015 · 1 injury(ies)

“STOPPED IN LEFT TURN LANE AND HIT HEAD ON BY ANOTHER VEHICLE AT ABOUT 30-35 MPH. AIR BAGS DID NOT DEPLOY AND SEAT BELT RETRACTOR FAILED RESULTING IN SEVERE INJURY TO STERNUM AND RIBS”
NHTSA complaint #10384998, 2011 · 1 injury(ies)

“AS I WAS PULLING INTO A PARKING SPACE IN A COMMERCIAL PARKING LOT THE VAN SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. I HIT THE CAR PARKED FACING ME WHICH STOPPED MY FORWARD MOTION. *TR”
NHTSA complaint #10632668, 2014 · crash

Electrical System 20 1 fire 4 injury

“MY SIENNA HAS A PROBLEM WITH THE REAR SLIDING DOOR- AN ISSUE THAT TOYOTA IS AWARE OF ALREADY FROM ITS OTHER CUSTOMERS WHO OWN A SIENNA AS FAR BACK AS 2004. WHEN I RECEIVED AN ALERT NOTICE FROM TOYOTA CONCERNING THIS ISSUE AND ALSO THE ALERT FOR THE CORROSION OF THE SPARE TIRE CARRIER CABLE BACK IN AUGUST 2012, I TOOK MY SIENNA INTO MY TOYOTA DEALER, ON AUG. 24, 2012, TO HAVE BOTH ISSUES FIXED . HOWEVER, I WAS TOLD THAT MY TOYOTA EXTENDED WARRANTY, WHICH I PURCHASED FOR ANY ELECTRICAL ISSUES THAT I MAY ENCOUNTER, DID NOT COVER THE SLIDING DOOR SENSOR, WHICH I CONSIDER IS AN ELECTRICAL PROBLEM…”
NHTSA complaint #10525727, 2010 · 2 injury(ies)

“MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR”
NHTSA complaint #10325214, 2010 · 1 injury(ies)

“WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN…”
NHTSA complaint #10303156, 2009 · 1 injury(ies)

Vehicle Speed Control 19 9 crash 1 injury

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT AND CRASHED. THE POLICE ARRIVED ON THE SCENE AND FILED A POLICE REPORT ACCORDINGLY. THERE WAS ONE REPORTED INJURY AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 5,100.”
NHTSA complaint #10330095, 2010 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED TWO OTHER TIMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR OVER A MONTH, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/13/16*LJ”
NHTSA complaint #10881584, 2016 · crash

“WHEN I COME TO PARK THE VAN IN TO THE GARAGE VAN ACCELERATED IT SELF WITHOUT I PUT LEG ON THE ACCELERATION AND TRY TO APPLIED THE BREAK AND IT DID NOT STOP. THE VAN WENT FAST AND HIT THE GARAGE DOOR AND BROKE THE WALL. VAN BUMPER GOT DAMAGED TOO. IT NEVER HAPPENED BEFORE TO ME. IT WAS SUDDEN ACCELERATION OF THE VAN. *TR”
NHTSA complaint #10610537, 2014 · crash

Power Train 17

“Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!”
NHTSA complaint #11492041, 2022

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SLOWING DOWN, A LOUD BOOMING NOISE OCCURRED AND THE VEHICLE SUDDENLY LOSS AUTOMOTIVE POWER AND CAME TO A ROLLING STOP. UPON INSPECTION, PART OF THE TRANSMISSION WAS DETACHED AND ON THE GROUND NEARBY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION HAD EXPLODED. THE CONTACT INDICATED THAT PIECES OF THE TRANSMISSION HAD DISLODGE FROM THE TRANSMISSION CASING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LO…”
NHTSA complaint #11349190, 2020

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND THEN STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE GEAR SHIFTER FAILED AND CAUSED THE TRANSMISSION TO FAILED. THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN). THE M…”
NHTSA complaint #11217758, 2019

Latches/Locks/Linkages 11 2 injury

“MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR”
NHTSA complaint #10325214, 2010 · 1 injury(ies)

“WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN…”
NHTSA complaint #10303156, 2009 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE…”
NHTSA complaint #11129823, 2018

Steering 11

“The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of…”
NHTSA complaint #11456022, 2022

“PASSENGER SIDE RACK AND PINION SEAL STARTED LEAKING AND REQUIRED REPLACEMENT. HAD TO HAVE RACK AND LIONIZING, TIE ROD ENDS, AND LINKAGE REPLACED FOR OVER $1,100.”
NHTSA complaint #11320928, 2020

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND AIR BAG, ALONG WITH OTHER STEERING WHEEL FUNCTIONS, WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT STATED THAT THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE…”
NHTSA complaint #11277275, 2019

Service Brakes 10 1 crash

“UNCONTROLLED ACCELERATION WHERE DEPRESSING THE BRAKE PEDAL WAS "SOFT" AND DID NOT HAVE ANY EFFECT IN STOPPING THE VEHICLE. I WAS PULLING INTO MY GARAGE AND AS I NEARED THE POINT WHERE I WANTED TO STOP, I PRESSED ON THE BRAKE PEDAL. THIS HAD NO EFFECT AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE PROCEEDED THROUGH THE OTHER END OF THE GARAGE. THERE IS A DROP FROM THE FLOOR OF THE GARAGE TO THE GROUND ON THE BACK SIDE OF THE GARAGE. WHEN THE HEAVY FRONT END OF THE 2010 TOYOTA SIENNA WENT THROUGH THE GARAGE WALL, IT DROPPED TO THE GROUND AND THE VEHICLE WAS BALANCED LIKE ON A TEETER-T…”
NHTSA complaint #10336385, 2010 · crash

“WHEN MAKING TURNS AT SPEEDS HIGHER THAN 30 MPH SOMETIMES ON THE FREEWAY OR ESPECIALLY WHEN DRIVING UP A HILL, THE SLIP INDICATOR LIGHT, VSC LIGHT AND ALARM SOUNDS AND OCCASIONALLY WILL AUTOMATICALLY ACTIVATE THE ABS BRAKING SYSTEM (EVEN WHILE YOU'RE STILL PRESSING ON THE ACCELERATOR) WHICH CAUSES YOU TO LOSE CONTROL OF THE VEHICLE TEMPORARILY. THE ABS ACTIVATION DOES NOT HAPPEN EVERY TIME, BUT WHEN IT HAPPENS, IT IS VERY SCARY. THERE ARE MANY PEOPLE ONLINE COMPLAINING OF THE SAME EXACT ISSUE AND TOYOTA CANNOT FIND THE PROBLEM. ONE PERSON STATED THE PROBLEM WENT AWAY ONCE HE REPLACED THE ENTIRE…”
NHTSA complaint #11269077, 2019

“WHEN DRIVING AT FREEWAY SPEEDS AND VEERING TO RIGHT OR LEFT, THE VEHICLE STABILITY CONTROL (VSC) SYMBOL LIGHTS UP AND BEEPS WHILE A CLICKING SOUND CAN BE HEARD FROM THE STEERING COLUMN. WHEN THIS HAPPENS, OCCASIONALLY THE BRAKES AUTOMATICALLY GET APPLIED CAUSING A BRIEF LOSS OF CONTROL.”
NHTSA complaint #11141482, 2018

Air Bags 8 3 crash 6 injury 1 death

“The contact's father owned a 2010 Toyota Sienna. The contact stated while his father was driving to the hospital at 30-40 MPH for a medical emergency, he lost consciousness. The vehicle crashed into a steel fence. The air bags failed to deploy. The contact's father was transported to the hospital by emergency units where it was diagnosed that he had sustained a broken neck, which made it impossible for the medical personnel to treat him. The contact's father deceased while in the hospital. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The dealer was not n…”
NHTSA complaint #11465982, 2022 · crash · 1 death(s)

“TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.”
NHTSA complaint #10361272, 2010 · crash · 4 injury(ies)

“STOPPED IN LEFT TURN LANE AND HIT HEAD ON BY ANOTHER VEHICLE AT ABOUT 30-35 MPH. AIR BAGS DID NOT DEPLOY AND SEAT BELT RETRACTOR FAILED RESULTING IN SEVERE INJURY TO STERNUM AND RIBS”
NHTSA complaint #10384998, 2011 · 1 injury(ies)

Tires 7

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V657000 (POWER TRAIN) AND 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN CHANTILLY TOYOTA-SCION IN CHANTILLY, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
NHTSA complaint #11055891, 2017

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #10714378, 2015

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN”
NHTSA complaint #10703318, 2014

Wheels 6

“YEARS AGO, RESPONDING TO A RECALL ABOUT SPARE TIRE ASSEMBLY, THE DEALERSHIP SAID I WAS "FINE." ON 6 /23/2019, WHILE DRIVING AT HIGHWAY SPEED, NORTH TOWARD LAKE GEORGE, NY, JUST SOUTH OF EXIT 18, THERE WAS A LOUD THUMP UNDER THE VEHICLE, AND AS I WAS SITTING IN THE PASSENGER SEAT, SAW THE TIRE FLY OUT AND SLIDE ONTO THE GRASSY MEDIAN OF THE HIGHWAY. DRIVER ALSO SAW IT IN THE REAR VIEW MIRROR. WE WERE UNABLE TO STOP OR RETRIEVE THE TIRE. WHEN WE RETURNED FROM TRIP, I CALLED DEALER SERVICE REP. AND ASKED: WASN'T THIS DEFECTIVE SPARE TIRE ASSEMBLY PART OF AN OLD SAFETY RECALL? SERVICE REP. SAID TH…”
NHTSA complaint #11233475, 2019

“NOTICED EXCESSIVE TIRE WEARING ON ONE OF THE REAR WHEELS. ALIGNMENT SHOP SAID IT'S CAUSED BY ALIGNMENT ISSUE OF THE REAR WHEEL AND UNFORTUNATELY IT'S NOT ADJUSTABLE. WHEN I SEARCHED ONLINE, I SAW MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME ISSUE.”
NHTSA complaint #11217176, 2018

“I PURCHASED MY MINIVAN WITH 70,000 MILES ON IT AND NEW TIRES. BY THE TIME I ROTATED THE FIRST TIME, THE FRONT TIRE ON THE INSIDE WAS STARTING TO WEAR DOWN FASTER THAN NORMAL. I HAD THE TIRES ROTATED IMMEDIATELY AND THEN CHECKED THE SUSPENSION AND ALIGNMENT. THE MECHANIC SAID THAT THE ALIGNMENT IS OK. OVER THE NEXT 20,000 MILES AND 3 ROTATIONS LATER, ALL THE TIRES ARE WORN ON THE INSIDE DUE TO SOMETHING IN THE FRONT SUSPENSION/DESIGN AREA.”
NHTSA complaint #11112195, 2016

Engine 5

“The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of…”
NHTSA complaint #11456022, 2022

“THE ENGINE FAILED WHILE ENTERING THE HIGHWAY. ALL POWER WAS LOST AND VEHICLE HAD TO BE TOWED TO THE LOCAL TOYOTA DEALER. I WAS INFORMED TODAY THAT IN ORDER TO ANALYZE THE PROBLEM THE ENGINE NEEDS TO BE REMOVED AT $140 PER HOUR APPROX. 20 HRS OF LABOR. I HAVE GIVEN THEM PERMISSION TO DO THIS SO I CAN RECEIVE A QUOTE AS TO HOW MUCH TO REPAIR. THIS SIENNA WAS JUST IN FOR 125,000 MILE SERVICE WITH NO KNOWN ISSUES. I DO NOT HAVE ANY TYPE OF DOCUMENTATION AS OF TODAY JUNE 4,2018.”
NHTSA complaint #11099856, 2018

“IN MOTION, WHEN I LET UP OFF THE ACCELERATOR TO ASSESS TRAFFIC, SUCH AS AT THE TOP OF AN ON-RAMP OR OTHER MERGING SITUATION, THEN I DECIDE IT IS SAFE TO MERGE, AND I PRESS THE ACCELERATOR, THE VEHICLE STALLS BRIEFLY BEFORE "CATCHING" AND ACCELERATING. THE ENGINE DOESN'T SPUTTER OR CUT OFF, THE VEHICLE JUST SITS STILL AS THOUGH IT ISN'T GETTING GASOLINE. I'VE HAD A FEW CLOSE CALLS WHEN ATTEMPTING TO ACCELERATE AND MERGE INTO TRAFFIC. THIS ISN'T A GEAR DOWN-SHIFT/UP SHIFT TYPE THING...JUST A STALL. IT'S NOT EVERY TIME I SLOW DOWN TO COAST, THEN DECIDE TO ACCELERATE, BUT SPORADICALLY. I'VE HAD…”
NHTSA complaint #11081494, 2018

Equipment 5 1 injury

“WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN…”
NHTSA complaint #10303156, 2009 · 1 injury(ies)

“WHILE DRIVING ON THE INTERSTATE, THE NAVIGATIONAL DISPLAY WHEN BLACK WITH A "NO DVD. PLEASE INSERT MAP DVD" MESSAGE. I EJECTED AND REINSERTED THE MAP DVD BUT IT DID NOT CORRECT THE PROBLEM. TODAY, NONE OF THE BUTTONS (RADIO, NAV SYSTEM, BLUETOOTH, MAINTENANCE INFO) ON THE NAV SYSTEM OR ON THE STEERING WHEEL WORK. THE SCREEN IS BLACK WITH A MESSAGE ASKING FOR THE MAP DVD TO BE INSERTED. *TR”
NHTSA complaint #10567975, 2014

“TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN”
NHTSA complaint #10695279, 2013

Seat Belts 5 1 injury

“STOPPED IN LEFT TURN LANE AND HIT HEAD ON BY ANOTHER VEHICLE AT ABOUT 30-35 MPH. AIR BAGS DID NOT DEPLOY AND SEAT BELT RETRACTOR FAILED RESULTING IN SEVERE INJURY TO STERNUM AND RIBS”
NHTSA complaint #10384998, 2011 · 1 injury(ies)

“One day when we tried to buckle the driver's side seat belt, little pieces flew out of the receiver side and it will no longer buckle. We took it to the Toyota dealer in N Syracuse NY and were told it would be a cost of $212 to replace and that it would be a two-week wait for the part to come in. This means that the owner and her two young babies would have to drive in an unsafe car, ILLEGALLY for two weeks putting her life and the life of her children in danger. The Toyota dealer inspected the seat belt and confirmed it was a defect and had failed. I called Toyota customer service and was to…”
NHTSA complaint #11422816, 2021

“SEAT BELT GETS STUCKED IN JAMMED AND WON'T RETRACT, EXTREME SAFETY HAZARD. CANNOT DRIVE WITHOUT WORKING SEAT BELT FRONT DRIVER SIDE. THIS HAPPENS FREQUENTLY AND I CAN'T GET IT ON JAM THIS TIME. THIS SHOULD BE A RECALL.”
NHTSA complaint #11171035, 2019

Engine And Engine Cooling 4 1 crash 1 fire

“TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STOPPED AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE STEERING WHEEL ALSO LOCKED UP SO THE CONTACT TURNED THE VEHICLE OFF. UPON RE-STARTING THE VEHICLE, THE FAILURE REOCCURRED. A TOW TRUCK WAS CALLED AND A POLICE OFFICER WAS ALSO AT THE SCENE. THE TOW TRUCK DRIVER NOTICED SMOKE EMITTING FROM UNDER THE HOOD OF THE VEHICLE UPON ARRIVAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE…”
NHTSA complaint #10322668, 2010 · fire

“MY WIFE WAS RETURNING HOME WITH HER 2011 TOYOTA SIENNA VAN. SHE PULLED INTO THE DRIVEWAY, TOOK HER FOOT OF THE GAS AND PUT ON THE BRAKE BUT THE VAN ACCELERATED RIGHT INTO MY 2011 FORD FUSION, CAUSING A LOT OF DAMAGE. I WON'T KNOW EXACTLY HOW MUCH UNTIL THE BODY SHOP CALLS ME TOMORROW. OF COURSE I KNOW THE SIENNA WASN'T EVEN ON TOYOTA'S RECALL, BUT I HAVE SEEN MANY REPORTS OF THE SAME PROBLEM ON LINE. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE AND WE DON'T KNOW WHAT TO DO? *TR”
NHTSA complaint #10421008, 2011 · crash

“SUBJECT: SMOKE FROM NEW 2010 TOYOTA SIENNA CE. I BOUGHT WHAT APPEARED TO BE A NEW 2010 TOYOTA SIENNA FROM DCH BRUNSWICK TOYOTA IN NORTH BRUNSWICK, NEW JERSEY ON MARCH 29, 2010. ITS ODOMETER READ 95 MILES. WE LEFT THE DEALERSHIP AT ABOUT 7:00 PM. MY WIFE DROVE THE CAR AND MY MOTHER, WHO IS SUFFERING FROM SCIATICA AND HAS RECENTLY UNDERGONE AN OPERATION, SAT IN THE PASSENGER SEAT. (IT MUST BE MENTIONED HERE THAT BOTH MY WIFE AND MOTHER HAVE EXTENSIVE EXPERIENCE IN DRIVING CARS THAT GOES BACK AT LEAST TEN YEARS, AND MY WIFE ESPECIALLY IS QUITE FAMILIAR WITH THE BASICS OF CAR MECHANICS.) AT ABOU…”
NHTSA complaint #10323660, 2010

Suspension 4

“BOTH REAR SHOCKS FAILED AND STARTED WHILE DRIVING (IN MOTION) IN CITY TRAFFIC. VEHICLE HAD 69,000 MILES AT THE TIME. PURCHASED NEW IN 11/2009. VEHICLE IS NOT USED TOW OR HAUL HEAVY LOADS. THE VEHICLE IS DRIVEN IN MAINE. THE TOYOTA DEALERSHIP PERFORMS ALL REPAIRS. VERY EXPENSIVE REPAIR. THE DEALERSHIP NOTED NO VISIBLE OR OBVIOUS REASON FOR 2 REAR SHOCK FAILURES AT SUCH LOW MILEAGE.”
NHTSA complaint #10907408, 2015

“SUSPENSION SYSTEMS SPECIFICALLY SHOCKS AND STRUTS ARE WEARING OUT QUICKLY. DIVIDED OPINION BETWEEN MANY LOCAL MECHANICS ON THIS, SOME SUSPECT IT IS CAUSED DUE TO WEAR AND TEAR WHILE OTHERS THINK IT COULD BE DUE TO POSSIBLE MANUFACTURING ISSUES SPECIFICALLY FOR RUNNING IT ON A FULL LOAD - 8 PASSENGER VS 7 PASSENGER CONFIGURATION)”
NHTSA complaint #10780798, 2015

“MY LOCAL GARAGE DISCOVERED THAT A SUSPENSION COIL SPRING IN MY 2010 SIENNA IS BROKEN. I HAVE DISCOVERED BY SEARCHING THE INTERNET THAT THIS IS FAIRLY COMMON IN TOYOTA SIENNA MODELS (I SAW 2007, 2008 AND 2009 MODELS REPORTED TO HAVE THIS PROBLEM, IN MY VERY BRIEF INTERNET SEARCH). THIS IS A FAMILY CAR, AND HAS SEEN ONLY NORMAL HIGHWAY DRIVING, NO HEAVY LOADS AND CERTAINLY NOTHING THAT WOULD NORMALLY BREAK A SPRING. I HAVE DISCUSSED THIS WITH BOTH THE LOCAL TOYOTA DEALERSHIP'S SERVICE MANAGER, AS WELL AS THE CORPORATE TOYOTA "CUSTOMER EXPERIENCE" REPRESENTATIVE. I HAVE EXPLAINED THAT A BROKE…”
NHTSA complaint #10706284, 2015

Visibility 4

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE QUARTER VENT WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/1/15*CN”
NHTSA complaint #10705591, 2015

“2012 FIRST, MY DRIVER SIDE REAR POWER DOOR STOPPED WORKING DUE TO A BROKEN CABLE. IT WAS VERY DIFFICULT TO SHUT THE DOOR MANUALLY EVEN WITH THE POWER SWITCH SHUT OFF. I HAD TO CALL MY HUSBAND TO COME AND ASSIST ME IN CLOSING THE DOOR SO I COULD SAFELY DRIVE WITH MY THREE CHILDREN. THIS REPAIR WAS NOT INCLUDED IN SB-0280-10 WHICH TOYOTA EXTENDED THE WARRANTY ON CERTAIN ISSUES. THOUGH, THE REPAIR WAS COVERED BY TOYOTA AS A ONE TIME "GOOD WILL" PER REPRESENTATIVES. I CONTINUED TO HAVE ONGOING ISSUES WITH REAR POWER SLIDING DOORS STICKING OR NOT CLOSING COMPLETELY. OFTEN THE BEEPING ONCE THE…”
NHTSA complaint #10643435, 2012

“GENERAL COMPLAINT ABOUT REAR SIDE VISIBILITY DURING REVERSING. WITH BABY CAR SEATS, ON THE DRIVER SIDE OF THE MINI VAN, THE DRIVER SIDE REAR WINDOWS ARE OBSTRUCTED AND THE VISIBILITY IS RESTRICTED CONSIDERABLY DURING BACK UP. ASKED TOYOTA IF I CAN BUY REAR CAMERAS BUT WAS TOLD THAT IT COMES ONLY FACTORY INSTALLED. I CONSIDER THIS A SERIOUS ANOMALY. THE MINI VAN OCCASIONALLY RUNS WITHOUT SLOWING DOWN WHILE THE GAS PEDAL IS NOT USED. IT RETAINS SPEED GIVING A FALSE HOPE THAT IT IS ON CRUISE CONTROL MODE. INFORMED TOYOTA ABOUT THE SAME AND WAS TOLD IT IS A FEATURE. *TR”
NHTSA complaint #10447456, 2012

Electronic Stability Control (Esc) 2

“WHEN MAKING TURNS AT SPEEDS HIGHER THAN 30 MPH SOMETIMES ON THE FREEWAY OR ESPECIALLY WHEN DRIVING UP A HILL, THE SLIP INDICATOR LIGHT, VSC LIGHT AND ALARM SOUNDS AND OCCASIONALLY WILL AUTOMATICALLY ACTIVATE THE ABS BRAKING SYSTEM (EVEN WHILE YOU'RE STILL PRESSING ON THE ACCELERATOR) WHICH CAUSES YOU TO LOSE CONTROL OF THE VEHICLE TEMPORARILY. THE ABS ACTIVATION DOES NOT HAPPEN EVERY TIME, BUT WHEN IT HAPPENS, IT IS VERY SCARY. THERE ARE MANY PEOPLE ONLINE COMPLAINING OF THE SAME EXACT ISSUE AND TOYOTA CANNOT FIND THE PROBLEM. ONE PERSON STATED THE PROBLEM WENT AWAY ONCE HE REPLACED THE ENTIRE…”
NHTSA complaint #11269077, 2019

“WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY C…”
NHTSA complaint #11349820, 2018

Fuel/Propulsion System 2

“OUR 2010 TOYOTA SIENNA RECENTLY HAD A CEL GO ON. NO CODES WERE FOUND BY LOCAL REPAIR SHOP SO TOOK THE CAR TO TOYOTA DEALER. DEALER GAVE US ERROR CODE U0123, U0124, U0126 AND SAID WE WOULD HAVE TO REPLACE THE ABS ACTUATOR PUMP WHICH WILL COST $3600+. I SEARCHED ONLINE AND MANY HAVE/HAD THE SAME PROBLEM. ALSO READ THAT TOYOTA HAS ALREADY COVERED A EXTENSION WARRANTY FOR THE CAMRY HYBRID WITH THE SAME PROBLEM PART. ONE OF THE CODE WAS FOR THE YAW RATE SENSOR WHICH WAS ALSO PART OF A RECALL ON SOME TOYOTA AND LEXUS CARS.”
NHTSA complaint #10925556, 2016

“I WAS MAKING A RIGHT HAND TURN IN TO A PARKING SPACE IN A PARKING LOT. I HAD MY FOOT ON THE BRAKE AS IT WAS A SHARP RIGHT TURN IN TO THE SPACE AND WAS SLOWLY ENTERING THE SPACE. WHEN I WAS ABOUT 2 FEET AWAY FROM THE PARKING BLOCK AT THE FRONT OF THE SPACE, THE VAN SUDDENLY ACCELERATED AND SHOT FORWARD OVER THE PARKING BLOCK AND ABOUT 8 FEET OUT IN TO A GRASSY YARD IN FRONT OF THE LOT. AS IT SHOT FORWARD, I QUICKLY CHECKED TO MAKE SURE THAT MY FOOT WAS ON THE BRAKE AND NOT THE GAS PEDAL. IT WAS ON THE BRAKE AND I WAS PUSHING THE BRAKE THE ENTIRE TIME. THE ACCELERATOR OVERRODE THE BRAKE. I…”
NHTSA complaint #10460413, 2012

Seats 2 1 injury

“TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH THE SECOND REAR SEAT MOVED BACK AND FORTH WHILE TWO CHILDREN WERE SEATED IN THEM. ONE OF THE CHILDREN SUSTAINED AN INJURY TO HER LEG WHEN IT HIT THE REAR OF THE FRONT PASSENGER SEAT. THE CONTACT STATED SHE STOPPED THE VEHICLE WHEN SHE GOT A CHANCE TO CHECK THE CHILDREN. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE WHENEVER THE FAILURE OCCURRED TO MAKE SURE THE PASSENGERS WERE NOT INJURED. THE FAILURE OCCURRED THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASIO…”
NHTSA complaint #10341589, 2010 · 1 injury(ies)

“I JUST PURCHASED THIS CAR USED AN LOVE IT EXCEPT FOR ONE THING: THE HEAD REST PUSHES MY HEAD FORWARD WHEN SITTING UPRIGHT. I HAVE GOOD POSTURE AND SIT VERTICALLY AND THE HEADREST FORCES MY HEAD FORWARD, CAUSING NECK PAIN. RECLINING THE SEAT MAKES IT DIFFICULT TO REACH THE STEERING WHEEL. I'M A FEMALE WHO IS 5' 8" BUT WITH DISPROPORTIONATELY LONG LEGS AND A SHORT TORSO. I CANNOT MOVE THE SEAT TOO FAR FORWARD SINCE IT CRAMPS MY LEGS. AN ADJUSTABLE HEADREST ANGLE WOULD ALLOW ME TO HAVE THE HEADREST PROTECT ME FROM WHIPLASH IN AN ACCIDENT WITHOUT INDUCING DISCOMFORT EVERY TIME I DRIVE. *TR”
NHTSA complaint #10553797, 2013

Child Seat 1

“WE BOUGHT A SUNSHINE KIDS RADIAN XTSL CAR SEAT IN JULY 2010. WE INSTALLED IT USING A SEAT BELT IN OUR 2010 TOYOTA SIENNA. THE SEAT SEEMED FINE UNTIL WE TRIED INSTALLING IT WITH LATCH THIS PAST MONTH. THE SEAT KEPT COMING LOOSE. IT WOULD HAVE LESS THAN 1" MOVEMENT AT THE BELT PATH WHEN WE BEGAN OUR TRIP AND BY THE TIME WE GOT HOME, WOULD BE MUCH MORE THAN 1", PROBABLY A COUPLE INCHES. WE THOUGHT PERHAPS IT WAS OUR SON KICKING THE LATCH TIGHTENER, BUT THIS PAST WEEKEND, WE HAD TO USE LATCH WITH IT FOR OUR YOUNGEST CHILD. SHE CANNOT REACH THE LATCH TIGHTENER AT ALL AND THE SEAT KEPT COMING LO…”
NHTSA complaint #10371167, 2010

Exterior Lighting 1

“TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY COVERS WERE FOGGY AND CREATED DULL ILLUMINATION AT A DISTANCE. THE DEALER STATED THAT THEY HAD A PROCESS TO SPRAY THE HEADLIGHT COVERS AND MAKE THEM ULTRAVIOLET, BUT THERE WAS NO EXPLANATION AS TO WHAT CAUSED THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.”
NHTSA complaint #10981200, 2016

Traction Control System 1

“The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of…”
NHTSA complaint #11456022, 2022