2010 Toyota RAV4 Problems & Owner Complaints

Suspension 101 4 crash 1 injury

“TAKATA RECALL, MY REAR SWERVED AS I MOVED RIGHT TO AVOID A HEAD ON COLLISION, MY CHEST HIT THE STEERING WHEEL SO HARD THAT I BROKE 6 RIBS INCLUDING MY STERNUM BECAUSE THE AIRBAGS DIDN'T DEPLOY UNTIL AFTER THE IMPACT , I ALSO SAW ANOTHER RECALL THAT WAS ANNOUNCED 2 OR 3 DAYS AFTER MY ACCIDENT WHICH RESULTED IN A TOTAL LOSS WHICH WAS THE REAR SUSPENSION NEEDED TO BE REPLACED BECAUSE IT COULD CAUSE AN ACCIDENT I REPORTED THIS TO NHTSA AND WAS GIVEN A REFERENCE NUMBER10937800, PLEASE KEEP ME UPDATED THIS IS HORRIBLE THAT THESE PEOPLE KNOWINGLY PUT FAULTY PARTS ON A VEHICLE, I AM STILL AFRAID TO DR…”
NHTSA complaint #11052118, 2016 · crash · 1 injury(ies)

“NHTSa CAMPAIGN ID 16v596000 AUG 12, 2016 Recalls supercedes 13V-383 vehicles inspected but did not have both arms replaced. Vehicles need to have both arms replaced. Recall done on vehicle (RAV4 2010) were COJ - 1/9/2013 Stevens Creek Toyota CSJ - 9/21/2014 Capitola Toyota Control Arm were not replaced at these times. My car is currently being serviced at IQ Autoworks in Campbell CA. I've been told the control arm needs replacement. Quoted $1700 to replace one control arm.”
NHTSA complaint #11614083, 2024 · crash

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND APPROACHING AN EXIT RAMP OFF THE HIGHWAY, THE CONTACT STATED THEY WERE DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN AND CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A FENCE. THE VEHICLE CAME TO A STOP AND THE CONTACT SHIFTED TO PARK, THE CONTACT WAS ABLE TO RESTART, AND CONTINUED TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHT ILLUMINATED. THERE WERE NO INJURED REPORTED. NO POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO…”
NHTSA complaint #11413539, 2021 · crash

Vehicle Speed Control 83 26 crash 7 injury

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB AND THEN INTO A BUILDING. AFTER CRASHING IN TO THE BUILDING, THE CONTACT COULD STILL HEAR THE VEHICLE ATTEMPTING TO ACCELERATE. THE CONTACT SUFFERED INJURIES TO HER HEAD AND KNEE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO REPAIR THE BODY. THE ACCELERATION FAILURE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 28,500.”
NHTSA complaint #10494916, 2013 · crash · 1 injury(ies)

“TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A SIGN. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 10V017000 VEHICLE SPEED CONTROL ACCELERATOR PEDAL NOTICE AFTER THE CRASH OCCURRED. THE MANUFACTURER FILED REPORT 1105090968 AND STATED THAT AN ENGINEER WOULD INSPECT THE VEHICLE. THE PASSENGERS RIGHT ARM WAS INJURED. THE POLICE DEPARTMENT CASE NUMBER 20119885 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MIL…”
NHTSA complaint #10401111, 2011 · crash · 1 injury(ies)

“TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE ACCELERATED VERY RAPIDLY. SHE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATED AND CRASH INTO A CONCRETE BARRIER. SHE SUSTAINED BRUISES TO HER ARM AND LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED FROM THE FENDER AT AN ANGLE TO THE DRIVER'S SIDE DOOR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,110.”
NHTSA complaint #10370903, 2010 · crash · 1 injury(ies)

Power Train 38 3 crash

“WE WERE PULLING OUT OF A PARALLLEL PARKING SPOT ON A RESIDENTIAL STREET VERY SLOWLY. THEN SUDDENLY THE CAR UNINTENDEDLY ACCELERATED VERY FAST AND HIT ANOTHER PARKED CAR ON THE OTHER SIDE OF THE STREET. IT SEEMED LIKE THE CAR TOOK CONTROL ON ITS OWN AS WE WERE PULLING OUT VERY SLOWLY.”
NHTSA complaint #10947040, 2017 · crash

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHEN VEHICLE WAS PARKED ON A SLOPE, THE VEHICLE ROLLED BACKWARD INTO A FENCE. NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TEST, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 70,000.”
NHTSA complaint #10479386, 2011 · crash

“VEHICLE WAS AT THE STOP SIGN FOR THE HIGH SPEED TRAIN. THE VEHICLE WAS REARENDED BY A TRUCK. BRAKES WERE APPLIED, THE BRAKES FAILED AND THE VEHICLE CONTINUED TO GO TOWARDS THE RAILROAD CROSSING WITH APPROACH OF THE HIGH SPEED TRAIN. THE DRIVER IN DESPERATION MADE A U-TURN STILL TRYING TO STOP THE VEHICLE. IN DESPERATION THE GEAR WAS SHIFTED TO PARK AND THE KEY REMOVED, THE VEHICLE CONTINUED TO ROLL JUMPED THE CURB AND FORTUNATELY RAN INTO TREE WHICH STOPPED THE VEHICLE. THE VEHICLE BODY DAMAGE IS BEING REPAIRED. *TR”
NHTSA complaint #10359367, 2010 · crash

Unknown Or Other 37 4 crash 1 fire 2 injury

“I WAS INVOLVED IN AN ACCIDENT WHEN MY RAV4 PULLED TO OVER THE RIGHT SIDE OF THE ROAD CAUSING THE VEHICLE TO STRIKE A TREE CAUSING 7 BROKEN RIBS AND IT TOTALED MY CAR .I SAW A RECALL THAT WAS ISSUED IN SEPTEMBER THAT THE REAR TIRE RODS CAN CAUSE YOU TO LOSE CONTROL CAUSING A CRASH RECENTLY AND I KNOW THAT WAS THE REASON FOR THIS CRASH I DRIVE THIS ROAD FREQUENTLY AND HAVE NEVER HAD AN ISSUE UNTIL AUGUST 11TH MY BOTH ARMS WERE INJURED AND MY CHEST AND SHOULDER HAD SCRAPES AND CUTS TO WHICH I BLAME ON THE MANUFACTURER, I AM STILL RECOVERING FROM MY INJURY AND ALSO BELIEVE THE AIRBAG DIDN'T DEPLO…”
NHTSA complaint #10936387, 2016 · crash · 1 injury(ies)

“WHEN MY VEHICLE WAS STOPPED I WAS REAR ENDED AT ABOUT 15 MPH. AIRBAGS DID NOT DEPLOY BUT ALL BAG LIGHTS ILLUMINATED.”
NHTSA complaint #10747719, 2015 · crash · 1 injury(ies)

“While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were…”
NHTSA complaint #11445468, 2021 · fire

Service Brakes 34 13 crash 1 injury

“I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON TH…”
NHTSA complaint #10321054, 2010 · crash · 1 injury(ies)

“The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed and approaching a stop light, with the brake pedal depressed to the floorboard the vehicle failed to stop as intended. As a result, the contact rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed and injuries were not reported. The manufacturer was not notified of the failure. The failure mileage was 113,000.”
NHTSA complaint #11623839, 2024 · crash

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND APPROACHING AN EXIT RAMP OFF THE HIGHWAY, THE CONTACT STATED THEY WERE DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN AND CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A FENCE. THE VEHICLE CAME TO A STOP AND THE CONTACT SHIFTED TO PARK, THE CONTACT WAS ABLE TO RESTART, AND CONTINUED TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHT ILLUMINATED. THERE WERE NO INJURED REPORTED. NO POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO…”
NHTSA complaint #11413539, 2021 · crash

Air Bags 28 15 crash 1 fire 18 injury

“WAS AT A STANDSTILL WHEN I WAS HIT BY A 1999 DODGE NEON ON RIGHT FRONT SIDE...THE NEON SHRED THE FRONT OF MY CAR FROM PASSENGER SIDE TO DRIVER SIDE, TRAVELING DEEPER INTO THE FRONT END OF THE CAR AS IT WENT ACROSS MY CAR FROM RIGHT FRONT TO LEFT FRONT. THE AIRBAG DID OPEN, HOWEVER, BETWEEN 8 AND 9 O'CLOCK ON THE STEERING WHEEL THE BAG CAUGHT FIRE AND WHEN UP IN FLAMES. THE LEFT SIDE OF THE BAG WAS DAMAGED BY FIRE AND MY LEFT HAND WAS BURNED. WHEN I SAW THE CAR AT THE COLLISION SHOP THE AIRBAG HAD BEEN REMOVED...UPDATED 12/17/14 *BF UPDATED 11/10/2015*JS”
NHTSA complaint #10662669, 2014 · crash · fire · 2 injury(ies)

“LETTER FOR DIRECT REPLY- REQUESTING LEGAL ASSISTANCE FOR ACCIDENT INVOLVING 2010 TOYOTA RAV4 DRIVER'S AIR BAG MODULE FAILURE. *SMD THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. THE REPAIR SHOP INFORMED THE CONSUMER, THE AIR BAG MODULE WAS FAULTY PRIOR TO THE ACCIDENT. TOYOTA CLAIMED THE AIR BAGS DID NOT DEPLOY, BECAUSE THERE WAS NO DIRECT FRONTAL IMPACT TO THE VEHICLE. *JB....UPDATED 04/08/15 *BF UPDATED 04/13/15 *BF UPDATED 04/16/15*JB UPDATED 11/4/2015 *JS”
NHTSA complaint #10690405, 2011 · crash · 2 injury(ies)

“TL* THE CONTACT LEASED A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 23 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE SIDE OF HIS VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS NECK, BACK, AND SHOULDER. THE REAR PASSENGER SUSTAINED INJURIES TO HER LEFT BREAST. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS CONTACTED AND THEY WERE ALSO PENDING INVESTIGATION. THE FAILURE AND CURRENT MILEAGES W…”
NHTSA complaint #10495343, 2011 · crash · 2 injury(ies)

Engine 21 1 fire

“While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were…”
NHTSA complaint #11445468, 2021 · fire

“Burns oil. No leaks and compression is spot on. Burns oil so bad that around every 2,000 miles, if you hit the brakes to hard it causes the car to stall. Whether it's in a parking lot or intersection. Has happened several times. Since I purchased the car in 2022. Has been inspected by Toyota mechanics on more than one occasion, but can't find any solution, have tried thicker oils, oil stabilizers and nothing helps.”
NHTSA complaint #11652978, 2025

“Engine oil is burning with out discharging from the engine. Can find no leak anywhere in the engine compartment. Constantly adding oil to the car as the oil indicator isn’t working either. The engine compression is spot on to manufacturers specifications. If the engine runs out of oil it could lead to a crash. Suspension: Loud popping in the rear drivers side when first moving. Don’t know if it is tie rod or something else. Don’t need whatever is causing the pop to break as that could lead to a crash.”
NHTSA complaint #11650156, 2024

Visibility/Wiper 20

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SUN VISOR FELL DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VEHICLE WAS TAKEN TO MULLER TOYOTA (2019 NJ-31, CLINTON, NJ 08809, (908) 638-4100) WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE SUN VISOR WAS NOT A SAFETY HAZARD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT A SAFETY HAZARD AND THAT THE VISOR WOULD NOT BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000.”
NHTSA complaint #11084767, 2018

“THE DRIVER'S SUN VISOR WILL NOT STAY IN THE CLOSED POSITION & IS CONSTANTLY FALLING DOWN, WHICH OBSTRUCTS MY VIEW. THE ATTACHED PHOTO SHOWS THE VISOR AS CLOSED AT IT WILL STAY. I HAVE CONTACTED TOYOTA AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEM, DESPITE THE FACT THAT ON SEVERAL MESSAGE BOARDS NUMEROUS OWNERS REPORT THAT THIS IS A DESIGN FLAW DATING BACK TO PRIOR RAV4 GENERATIONS.”
NHTSA complaint #11062715, 2017

“SINCE PREVIOUS RECALL REMEDY PERFORMED FOR THE WATER DIVERTER CHANNEL. IN ADDITION, A NEW WIPER LINKAGE WITH A WIPER MOTOR CRANK ARM WILL BE INSTALLED. THE WIPER LINKAGE WILL HAVE A PROTECTIVE COVER OVER THE WIPER LINKAGE JOINT TO MINIMIZE WATER SPLASH AND A RETAINER RING TO PREVENT THE WIPER ARM FROM SEPARATING FROM THE WIPER MOTOR. WHEN RAINING WATER HAS BEEN DIVERTED INTO VEHICLE FROM BEHIND GLOVE BOX AND LEAKS ON FLOOR MATS AND CARPETING. WATER IS CONTINUING TO SET ON WIPER ASSEMBLY. VERIFIED WATER NOT COMING FROM MECHANICAL MALFUNCTION OR FROM WINDSHIELD AS THIS ONLY OCCURS DURING RAI…”
NHTSA complaint #11047007, 2017

Seat Belts 18 3 crash 2 injury

“WE HIT A DEER WHILE DOING 45 TO 50 MPH ON A LOCAL 2 LANE HIGHWAY. DAMAGE WAS MAJOR AND WAS MOSTLY TO THE PASSENGER FRONT BUT WE WERE ABLE TO DRIVE IT HOME (ABOUT A MILE). AIRBAGS DID NOT DEPLOY AS INTENDED AND DID NOT PREVENT PASSENGER FROM HITTING HEAD ON WINDOW TRIM. PASSENGER WAS TAKEN TO THE HOSPITAL FOR HEAD ABRASION AND NECK PAIN. SHE WAS TREATED AND RELEASED. AS A NOTE THE AIRBAG LIGHT IS STAYING LIT AT INSTRUMENT CLUSTER AND SEAT BELTS DID NOT LOCK IN PLACE. WE ARE AWAITING A VISIT FROM THE INSURANCE ADJUSTER.”
NHTSA complaint #10924397, 2016 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2010 TOYOTA RAV4. WHILE AT STOP SIGN, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A THIRD VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT UNHOOKED INDEPENDENTLY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MOUTH INJURIES FROM HITTING THE STEERING WHEEL, AS WELL AS NECK, BACK, AND WRIST INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48…”
NHTSA complaint #10896849, 2014 · crash · 1 injury(ies)

“PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR”
NHTSA complaint #10497692, 2012 · crash

Steering 18 3 crash 1 injury

“THE ELECTRONIC POWER STEERING (EPS) FAILED ON MY 2010 TOYOTA RAV-4 TODAY ON THE INTERSTATE AND THE RESULTING CRASH ALMOST KILLED ME. I'M 53 YEARS OLD, MY RAV-4 HAS ALWAYS HAD ROUTINE MAINTENANCE AND IS IN GOOD CONDITION, NOT ABUSED AND ALWAYS WELL TAKEN CARE OF. WITHOUT WARNING TODAY WHILE TRAVELING AT ABOUT 60 MPH ON THE INTERSTATE THE STEERING WHEEL STARTED VIBRATING AND SHARPLY TURNING LEFT-RIGHT-LEFT-RIGHT FOR ABOUT 5 SECONDS WITH A GRINDING AND SHAKING NOISE IN THE FRONT END OF THE VEHICLE. I USED ALL MY STRENGTH TO KEEP THE CAR POINTED STRAIGHT WHILE TRYING TO SLOW DOWN AND NOT CAUSE…”
NHTSA complaint #10641885, 2014 · crash · 1 injury(ies)

“WE WERE PULLING OUT OF A PARALLLEL PARKING SPOT ON A RESIDENTIAL STREET VERY SLOWLY. THEN SUDDENLY THE CAR UNINTENDEDLY ACCELERATED VERY FAST AND HIT ANOTHER PARKED CAR ON THE OTHER SIDE OF THE STREET. IT SEEMED LIKE THE CAR TOOK CONTROL ON ITS OWN AS WE WERE PULLING OUT VERY SLOWLY.”
NHTSA complaint #10947040, 2017 · crash

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE DRIVER LOST CONTROL WHILE MAKING A TURN AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,500.”
NHTSA complaint #10586618, 2014 · crash

Electrical System 15 1 crash 1 fire

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE VEHICLE WAS DESTROYED WITHIN TWO MINUTES. THE CONTACT DID NOT KNOW WHERE THE FIRE ORIGINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS UNABLE TO DIAGNOSE THE VEHICLE DUE TO DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,500.”
NHTSA complaint #10721970, 2015 · fire

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SURGED FORWARD AND CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT NO FAILURES HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH UNINTENDED ACCELERATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) OR 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL)…”
NHTSA complaint #10452198, 2011 · crash

“Odometer Fraud. The contact purchased a 2010 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 111,000, and at the time of registration, it was discovered that the mileage was 290,055.”
NHTSA complaint #11734431, 2026

Wheels 14

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE WHEEL RIMS WERE CRACKED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CONTACT CALLED TAYLOR TOYOTA OF HERMITAGE AT 724-347-7702 (LOCATED AT 2757 E STATE ST, HERMITAGE, PA 16148) AND WAS INFORMED THAT THE RIMS NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DENIED ANY SUCH FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.”
NHTSA complaint #11186823, 2019

“THEY DID A RECALL ON MY VEHICLE AND IT WAS ABOUT A BOLT RUSTING ON THE BACKEND NEAR THE REAR TIRE SO THE FIX WAS TO PROTECT A BOLT. THEY PUT SOME BAR ON THE BACK SIDE NEAR THE REAR TIRE THAT MADE IT WHERE I HAVE NOT BEEN ABLE TO GET MY BACK END OF THE CAR ALIGNED SINCE. CAUSING MY TIRES TO KEEP GETTING BUBBLES IN THEM. THIS HAPPENS TO EVERY SET I GET AND I HAVE BEEN TOLD THAT THEY CANNOT FIX THE REAR ALIGNMENT BECAUSE OF THE RECALL. THIS FIGHT HAS GONE ON FOR YEARS. ALL TOYOTA SAYS IS THEY WERE ONLY REQUIRED TO FIX THE RECALL ....IN OTHER WORDS THEY DO NOT CARE ABOUT THE ALIGNMENT ISSUE.…”
NHTSA complaint #11171941, 2019

“AT SOME TIME BETWEEN 2:00 PM AND 2:30 PM ON NOVEMBER 5, 2016 MY WIFE AND I WERE DRIVING MY 2010 RAV4 SOUTH ON COUNTY ROUTE 561 IN VOORHEES TOWNSHIP, NJ ON THE INSIDE LANE OF THIS 4 LANE HIGHWAY WHEN I LIGHTLY PRESSED THE BRAKE PEDAL TO SLOW FROM 45 MPH TO THE LOWERED SPEED LIMIT. SUDDENLY, AND WITHOUT WARNING, THE LEFT REAR WHEEL LOCKED UP TIGHT, CAUSING THE VEHICLE TO SWERVE ABRUPTLY INTO AND ACROSS TWO LANES OF ONCOMING TRAFFIC. I WAS ABLE TO REGAIN SOME CONTROL BY RELEASING THE BRAKE AND STEERING TO THE RIGHT TO AVOID GOING OVER THE CURB, BUT THE REAR END OF THE CAR SLID TO THE LEFT AND H…”
NHTSA complaint #10944928, 2016

Structure 13 5 crash 1 injury

“WHEN MY VEHICLE WAS STOPPED I WAS REAR ENDED AT ABOUT 15 MPH. AIRBAGS DID NOT DEPLOY BUT ALL BAG LIGHTS ILLUMINATED.”
NHTSA complaint #10747719, 2015 · crash · 1 injury(ies)

“I WAS BACKING UP, TURNING AROUND IN A DRIVEWAY. WHEN I ATTEMPTED TO STOP, SOMETHING INTERFERED WITH MY ABILITY TO DEPRESS THE BRAKE PEDAL, RESULTING IN A LOW-SPEED (LESS THAN 2 MPH) COLLISION WITH A SHED, MINOR DAMAGE TO THE SHED AND DAMAGE TO THE REAR BUMPER COVER OF THE VEHICLE. THIS IS THE THIRD OR FOURTH TIME I HAVE HAD THIS PROBLEM (ONCE AT HIGH SPEED APPROACHING A RED TRAFFIC SIGNAL, I COULD NOT STOP PRIOR TO THE INTERSECTION EVEN WITH THE EMERGENCY BRAKE), BUT THE FIRST INVOLVING A COLLISION. I INVESTIGATED THIS (NOT THE FIRST TIME I HAVE TRIED) AND FOUND A BRACKET WHICH APPEARS TO BE P…”
NHTSA complaint #11325723, 2020 · crash

“AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. T…”
NHTSA complaint #10553272, 2013 · crash

Fuel/Propulsion System 12

“I have a 2010 Toyota rav4 limited and sometimes the car starts and sometimes it doesn’t but all the light come on but the car itself doesn’t start I replaced the battery, starter, starter safety switch but it still doesn’t start sometimes”
NHTSA complaint #11507320, 2022

“IN OCTOBER OF 2018 PAID TO HAVE THE CHARCOAL CANNISTER REPLACED AT A COST OF $1500..NOW THE SAME TROUBLE CODES ARE IN THE SYSTEM, REQUIRING RERPLACEMENT OF CANNISTER AGAIN. I FOUND TSB 009809 FROM TOYOTA COCERNING WATER IN THE EVAPORATIVE EMISSIONS SYSTEM. PROBLEM OCCURED WHEN STARTED ENGINE AT HOME.”
NHTSA complaint #11398408, 2021

“WHEN I SLOW DOWN TO APPROACH A STOP SIGN OR WAIT TO MAKE A TURN ON A CITY STREET, THE CAR STALLS. IT HAPPENS WITH LEFT HAND AND RIGHT HAND TURNS. I HAVE TO PUT IT IN PARK AND START IT AGAIN. IT HAS HAPPENED OVER WEEKS. I PUT 3/4 OF A TANK OF PREMIUM GAS TO SEE IF THAT HELPED AND IT STALLED ON THE WAY HOME. IT CAN STALL 3-4 TIMES IN A DAY OR NOT AT ALL. THE CAUSE IS UNKNOWN. I BROUGHT IT TO A PRIVATE MECHANIC SHOP AND THEY COULD NOT FIND A CAUSE. I NOTICE A 'RATTLING' NOISE NOW WHEN I START THE CAR. I AM AFRAID THAT I MAY TURN IN FRONT OF A CAR AND STALL SO THAT THE CAR WILL NOT ACCELERATE WHEN…”
NHTSA complaint #11361394, 2020

Engine And Engine Cooling 10 1 crash

“I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER TH…”
NHTSA complaint #10380469, 2011 · crash

“The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illumi…”
NHTSA complaint #11455202, 2019

“The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired…”
NHTSA complaint #11442313, 2018

Fuel System 8

“2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO A BROKEN EVAP CANISTER. *SMD THE CONSUMER WAS INFORMED, DUE TO THE BROKEN EVAP CANISTER, THE GAS TANK, MAY ALSO NEED TO BE REPLACED. *JB”
NHTSA complaint #10735221, 2015

“AT APPROXIMATELY 18:30 ON DECEMBER 27, 2011, I EXPERIENCED AN UNINTENDED ACCELERATION EVENT IN MY 2010 TOYOTA RAV4. I WAS STOPPING FOR A RED LIGHT ON PACIFIC COAST HIGHWAY IN SEAL BEACH, CALIFORNIA AT THE CORNER OF FIRST STREET WHEN I NOTICED IT WAS DIFFICULT TO APPLY THE BRAKE, AND THE CAR DID NOT APPEAR TO WANT TO STOP. I APPLIED THE BRAKE MORE FORCEFULLY AND WAS EVENTUALLY ABLE TO STOP IN THE LEFT HAND TURN LANE, HOWEVER THE CAR KEPT LURCHING FORWARD AS IF IT WANTED TO BREAK FREE OF THE BRAKE. HAVING HEARD THE WIDESPREAD PUBLICITY REGARDING THE UNINTENDED ACCELERATION PROBLEM IN TOYOTA…”
NHTSA complaint #10441571, 2011

“THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK THE CAR TO THE DEALER. GASOLINE HAD ENTERED THE GAS TANK VAPOR RECOVERY SYSTEM AND HAD RUINED IT. THE DEALER ADVISED THAT THIS WAS DUE TO A DESIGN ISSUE AND IS IN THE PROCESS OF INSTALLING A NEW, REDESIGNED GAS TANK AND VAPOR RECOVERY SYSTEM. WHAT WAS TROUBLING TO ME WAS THAT THE VAPOR RECOVERY FILTER TANK, ABOUT 3-4 GALLONS OF CHARCOAL, WAS FILLED WITH GASOLINE. I BELIEVE THIS TO HAVE BEEN A SAFETY HAZARD WORTH REPORTING TO YOU. *TR”
NHTSA complaint #10386268, 2011

Visibility 6

“The contact owns a 2010 Toyota RAV4. The contact stated while driving at an undisclosed speed, the moon roof glass fractured without impact. The local dealer was contacted and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 187,000.”
NHTSA complaint #11525871, 2023

“WHILE DRIVING AT APPROXIMATELY 55 MPH ON A TWO LANE HIGHWAY, THE SUNROOF SUDDENLY CRACKED AND THEN SHATTERED FOR NO APPARENT REASON. THERE WAS NO DEBRIS (ROCK, BOLT) ETC FOUND IN THE GLASS ONCE WE WERE ABLE TO PULL OVER AND LOOK AT THE DAMAGE. THE GLASS APPEARS TO HAVE BOWED UPWARD AND AWAY FROM THE FRAME AND THEN SHATTERED.”
NHTSA complaint #11088357, 2018

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SUN VISOR FELL DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VEHICLE WAS TAKEN TO MULLER TOYOTA (2019 NJ-31, CLINTON, NJ 08809, (908) 638-4100) WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE SUN VISOR WAS NOT A SAFETY HAZARD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT A SAFETY HAZARD AND THAT THE VISOR WOULD NOT BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000.”
NHTSA complaint #11084767, 2018

Electronic Stability Control (Esc) 5 1 crash 2 injury

“I WAS DRIVING EAST ON I-10 WEST OF LAS CRUCES NM, WHEN THE CAR VEERED OFF THE HIGHWAY, WENT 300 YARDS, AND STOPPED. I WAS UNABLE TO STOP THE CAR, AND THE DRIVER AIRBAG HAD A HOLE IN IT. *TR”
NHTSA complaint #10327882, 2010 · 2 injury(ies)

“THE REAR SUSPENSION ARM SEPARATED CAUSING ME TO PULL OFF THE ROAD BECAUSE THE RIGHT REAR TYRE WAS BENT OUT OF PLACE. WHEN I TOOK IT TO THE MECHANIC HE TOLD ME IT IS PAD PART IN ALL TOYOTAS AND I SHOULD TAKE IT TO THE DEALER TO HAVE THE PART REPLACED ASAP”
NHTSA complaint #11011133, 2017 · crash

“MY REAR CAR SUSPENSION WAS INCASED BECAUSE IT WAS RECALLED. OVER 55 MPH WAS CAR WOULD SWAY FROM SIDE TO SIDE. I CALLED TOYOTA AND WAS TOLD MY CAR WAS PERFECT. I TOOK THE CAR TO TWO DEALERS WHO SAID AT LOW SPEED THE CAR PERFORMED WELL. THE WAS A LAW SUIT IN CALIFORNIA THAT PROVED THE CAR IS DEFECTIVE AFTER THE RECALL. I MISSED THE DATE BECAUSE I DID NOT RESEARCH THE WEB. I SOLD THE CAR FOR LESS BECAUSE I DID NOT WANT A CRASH. I LOST MONEY ON THE CAR SALE.”
NHTSA complaint #10924159, 2015

Seats 4 1 injury

“THE FRONT HEADRESTS ON THIS VEHICLE, BOTH PASSENGER-SIDE AND DRIVER-SIDE, ARE SITUATED MUCH TOO FAR FORWARD. THE HEADREST PUSHES ON THE MIDDLE OF ONE'S HEAD, CAUSING A CHIN-FORWARD / HEAD-FORWARD POSTURE, WHICH IS UNNATURAL AND ERGONOMICALLY INCORRECT. THERE ARE NUMEROUS FORUMS AND MESSAGE BOARDS ON THE INTERNET ON WHICH DRIVERS OF NEWER VEHICLES SUCH AS THIS ONE ARE COMPLAINING ABOUT EXTREME PAIN BEING CAUSED BY THESE HEADRESTS. IN MY CASE IN PARTICULAR, THE MALPOSITIONING OF THE HEADREST IS CAUSING VERTEBRAE IN MY NECK, ALONG WITH MY UPPER TWO RIBS, TO BE PUSHED OUT OF PLACE. THIS CONDIT…”
NHTSA complaint #10419076, 2011 · 1 injury(ies)

“TOYOTA FOUND OCCUPANT ECU NEEDED REPLACEMENT INTERNAL FAILURE. SIMPLY THE SEATBELT LIGHT AND AIRBAG WARNING LIGHTS CAME ON. . AIR BAG SYSTEM AUTOMATICALLY SHUTS OFF AND IS NOT PROTECTING PASSENGER IN THE EVENT OF AN ACCIDENT.”
NHTSA complaint #11193652, 2019

“I RECEIVED AN ELECTRONIC MESSAGE FROM NHTSA THAT MY VEHICLE WAS SUBJECT TO A MANUFACTURER'S RECALL (I.E., DEFECTIVE SEAT HEATER ). HOWEVER, THAT MESSAGE WAS IN ERROR AFTER I CHECKED WITH THE MANUFACTURER AS WELL AS AFTER CONTACTING THE NHTSA OFFICE. *TR”
NHTSA complaint #10678307, 2014

Tires 4

“My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causing them to hydroplane under these conditions. All other road conditions: ice, light rain, snow, dry roads, the tires are noisy but do not lose traction”
NHTSA complaint #11436782, 2021

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE CONTACT ALSO STATED THAT THE RIMS WOULD SEPARATE FROM THE TIRE AND DETACH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED; HOWEVER, THE RIM WAS REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10676769, 2012

“2010 TOYOTA RAV4 LIMITED EDITION. THE LOW PRESSURE LIGHT COMES ON IN THE DASHBOARD WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. TRI COUNTY TOYOTA BLAMED IT ON THE TIRE PRESSURE IN THE SPARE. THIS PROBLEM IS RECURRING AND CAUSES ONE TO SECOND GUESS THEIR TIRES. THEY DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM. *TR”
NHTSA complaint #10386757, 2011

Equipment 3

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER WAS ACTIVATED. THE CONTACT NOTICED WATER LEAKING ONTO THE CARPET IN THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE IN THE VEHICLE WAS INSTALLED INCORRECTLY AND WOULD NEED TO BE RE-INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.”
NHTSA complaint #10865315, 2015

“UNINTENDED ACCELERATION O F TOYOTA RAV4 WITH "FIXED" ACCELERATOR PEDAL WITHIN 50 MILES OF DRIVING: 0N COMING TO TRAFFIC STOP ENGINE REVVED UP TO AN AUDIBLE HIGH SPEED. TO PREVENT A COLLISION I APPLIED INTENSIVE PRESSURE TO BRAKE PEDAL WHILE SETTING HAND BRAKE. CAR STLILL SEEMED TO BE IN FORWARD ROLL MODE, SO I PUSHED GEAR SHIFT FROM DRIVE THRU NEUTRAL,REVERSE AND INTO PARK. ENGINE SPEED RETURNED TO NORMAL IDLE WITHOUT FURTHER INCIDENT. I THEN DROVE 40 SOME MILES TO RETURN HOME. ON 3/27 I TOOK CAR TO THE DEALER TO REPORT THAT THE ACCELERATOR PEDAL MODIFICATION WAS A FAILURE. I TOOK D…”
NHTSA complaint #10323041, 2010

“I HAVE A VIBRATION WHEN GOING BETWEEN 62-70MPH. HAVE NO IDEA FROM WHAT HAVE TAKEN IT TO THE DEALER, THEY BALANCED THE TIRES, WE HAD A PRIVATE TIRE DEALER CHECK THE BALANCE, STILL THERE. THE OWNER OF OUR DEALERSHIP CALLED AND SAID SHE TEST DROVE TWO OTHER ONES, SAME MODEL AS OURS AND THEY DO IT TOO. IN FACT SHE SAID ONE VIBRATES WORSE THAN OURS. WE ARE BEING TOLD THIS IS NORMAL, BUT WE KNOW, THAT NO VIBRATION IS NORMAL. *TW”
NHTSA complaint #10307303, 2009

Exterior Lighting 1 1 crash

“AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. T…”
NHTSA complaint #10553272, 2013 · crash

Forward Collision Avoidance 1

Interior Lighting 1

“TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT NOTICED RODENTS INSIDE OF THE VEHICLE. THE RODENTS ALSO CAUSED DAMAGE TO THE AIR FILTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 5/7/13 *CN UPDATED 05/15/2013 *JS”
NHTSA complaint #10492269, 2010

Lane Departure 1

Latches/Locks/Linkages 1

“WITH A TOTALLY DEAD BATTERY YOU CANNOT UNLOCK THE REAR DOOR WITH THE REMOTE ENTRY, AND THERE IS NO KEY IN THE DOOR TO ALLOW YOU TO UNLOCK THE REAR HATCH DOOR, WHERE YOUR JUMPER CABLES WOULD BE STORED. THUS YOUR JUMPER CABLES ARE NOT ACCESSIBLE FOR YOUR USE, UNLESS YOU CLIMB OVER THE REAR SEATS AND MANAGE TO LIFE THE FLOOR PANEL AND RETRIEVE THE CABLES. POOR DESIGN AND COULD BE A SERIOUS SAFETY ISSUE UNDER SOME CONDITIONS. *TR”
NHTSA complaint #10396108, 2011

Trailer Hitches 1

“TL*THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER PURCHASING A VEHICLE THAT CAME EQUIPPED WITH A TOW PACKAGE, HE DECIDED TO HAVE THE TRAILER HITCH ATTACHED AT THE DEALER. PRIOR TO HAVING THE ELECTRICAL HARNESS AND SWITCH MODULE INSTALLED, THE CORPORATE OFFICE ADVISED HIS DEALER NOT TO PERFORM THE WORK DUE TO A KNOWN DEFECT THAT THEY HAVE DISCOVERED. THE DEALER CONTINUED TO DO THE WORK. THE TYPE OF DEFECT HAD NOT BEEN DISCLOSED AND THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE ON THE VEHICLE WAS 13,000.”
NHTSA complaint #10376431, 2010