Problems › Nissan › 2010 Murano
2010 Nissan Murano Problems & Owner Complaints
Age-normalised, this year draws ~11.1 complaints per year on the road — ranking 2 of 13 Nissan Murano years we track (1 = most complaints per year).
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What owners report
Service Brakes is the most-reported problem area on the 2010 Nissan Murano, cited in 54 of 189 filed complaints (29%).
Power Train is next (40 complaints, 21%), followed by Electrical System (22), Structure (15), Suspension (15).
Across all complaints, 11 report a crash, 1 report a fire, 7 report injuries.
The most safety-critical cluster is Seats: 1 fire, 2 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2010 Nissan Murano, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 189.
Service Brakes 54 7 crash 2 injury
“THE BRAKE SYSTEM COMPLELEY FAILED AND A REAR AXEL CAME LOOSE AND ALMOST LOST ATIRE DRIVING BEFORE THE BRAKES STOPPED AND FAILED IJUST HAD BRAKE FLUID PUT IN THE RESIVIOR TOO AND THEY STILL FAILED ON THE VEHICLE. *DSY”
NHTSA complaint #11165036, 2018 · crash · 1 injury(ies)
“THE BRAKE SYSTEM FAILED BACK IN AUGUST CAUSING A TOTAL LOSS OF MY VEHICLE I SPRAINED MY NECK NOBODY WANTS TO KNOW ABOUT WHAT THIS SINGLE VETRAN HAS TO SAY I WAS PULLING INTO A GAS STATION AND THE BRAKES FAILED AND IT WAS OUT OF GAS.”
NHTSA complaint #11156756, 2018 · crash · 1 injury(ies)
“My car’s ABS failed to turn on even when braking from a far enough distance in the snow and caused me to rear end a car at 5 mph. I was holding down the brakes from 20 cars away and it felt like my brakes were unresponsive and all the way to the floor as my car continued sliding. Nissan’s voluntary recall was performed of flushing out the brake fluid and replacing it with the DOT 4 and it still failed as a working remedy for its defective ABS from what I have read from other owners. I love my car but might have to sell due to feeling unsafe driving in the snow. Please fix this Nissan before an…”
NHTSA complaint #11452730, 2022 · crash
Power Train 40
“Vehicle will not accelerate. I will drive it a few miles, and it will be just fine. I drive it more, and it will stall and not accelerate. In fact, on 6/30/25, I was getting on the highway and it wouldn't accelerate and 8 warning lights came on. It has a brand new battery, alternator, idle sensor, and throttle position sensor. My dad and grandpa both know a lot about cars, and they are at a loss.”
NHTSA complaint #11671067, 2025
“The transmission is failing and I recently found out there had been a recall on the CVT transmission and I would like to get it fixed by the company.”
NHTSA complaint #11607947, 2024
“The contact owns a 2010 Nissan Murano. The contact stated that while driving at an undisclosed speed, a rumbling noise was heard coming from underneath the vehicle. The check engine warning light was illuminated intermittently. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear subframe and front axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.”
NHTSA complaint #11516343, 2023
Electrical System 22
“Vehicle will not accelerate. I will drive it a few miles, and it will be just fine. I drive it more, and it will stall and not accelerate. In fact, on 6/30/25, I was getting on the highway and it wouldn't accelerate and 8 warning lights came on. It has a brand new battery, alternator, idle sensor, and throttle position sensor. My dad and grandpa both know a lot about cars, and they are at a loss.”
NHTSA complaint #11671067, 2025
“The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact noticed an electrical burning odor and there was white smoke coming out of the hood. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that the vehicle failed to restart and was jumpstarted with the assistance of the contact's brother. The vehicle was taken to AutoZone, where the battery was replaced. The contact stated upon driving from a complete stop, the vehicle went into Safety Mode and failed to exceed 2 MPH. The ABS and battery warning lights were illu…”
NHTSA complaint #11641630, 2025
“After multiple repairs the brake light and battery light continue to come on. My vehicle turned off while driving. I believe it's a faulty voltage regulator for the alternator. This seems to be a common issue for my type vehicle.”
NHTSA complaint #11445792, 2021
Unknown Or Other 16 1 crash 1 injury
“DRIVING TO MISSOULA MONTANA FROM GREAT FALLS, I WAS JUST LEAVING LINCOLN, MONTANA WAS ABOUT 6 MILES OUT GOING AROUND 40 TO 45 MILES PER HOUR AND THE FRONT MOON ROOF BLEW UP, SOUNDED LIKE A BIG HUGE BLAST WITH GLASS FLYING EVERYWHERE, RECEIVED A FEW MINOR CUTS; HOWEVER, I AM STILL FINDING GLASS. I CONTACTED NISSAN REGARDING THIS MATTER AND HAVE A CASE #[XXX]. IN THE PROCESS OF HAVING THIS ISSUE FIXED BY TAYLOR AUTO MAX IN GREAT FALLS, MONTANA. HOWEVER, A NISSAN REP INFORMED TAYLORS THAT I MAY BE RESPONSIBLE FOR THE DIAGNOSTIC FEE. I FEEL THIS IS A DEFECT AND NISSAN SHOULD PAY FOR ALL REPAI…”
NHTSA complaint #10746996, 2015 · 1 injury(ies)
“THIS COMPLAINT PERTAINS TO THE DRIVER SIDE VEHICLE SUPPORT POST BETWEEN THE FRONT WINDOW AND DRIVER SIDE WINDOW. THIS POST IS VERY THICK AND OBSTRUCTIVE AND IS A MAJOR BLIND SPOT. MY WIFE AND I REALLY HAVE TO ALMOST LOOK AROUND THIS POST TO SEE IF THERE IS A CAR COMING. WE HAVE ON SEVERAL OCCASIONS DIDN'T SEE A CAR COMING WHEN COMING TO A STOP AT A STOP SIGN. I FINALLY HAD AN ACCIDENT BECAUSE OF THIS VERY REASON. I WAS AT A 4 WAY STOP AND LOOKED TO MY RIGHT AND SAW A CAR COME TO A STOP AT THE SIGN. I HAD THE RIGHT OF WAY SO I PROCEEDED AND WITHOUT EVEN SEEING THIS VEHICLE TAKE OFF AT THE SAME…”
NHTSA complaint #10717590, 2015 · crash
“Vehicle jerked and drove erratically. Would slowly stall and would not move while accelerating”
NHTSA complaint #11602116, 2024
Structure 15
“I began hearing a rattling sound coming from the rear of the vehicle. I believed it was possibly the suspension, as the vehicle would also bounce more often than expected when going over any irregularities in the road (potholes, speed bumps, normal wear on roads, etc). I brought it to the dealership where I purchased the vehicle, and they found no issues. I had previously replaced all 4 tires and brakes before hearing this sound, and nothing was brought to my attention then, either. The noise continued, and I brought the vehicle to another mechanic, where the damage was found immediately. The…”
NHTSA complaint #11586948, 2024
“The contact owns a 2010 Nissan Murano. The contact stated while driving 45 MPH, the contact heard an abnormally loud sound. The contact drove the vehicle to a nearby local independent mechanic, and the vehicle was diagnosed with a corroded subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.”
NHTSA complaint #11554892, 2023
“The contact owns a 2010 Nissan Murano. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the rear of the vehicle. The vehicle was taken to an unknown dealer, where it was diagnosed that the rear subframe was corroded and fractured in half and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.”
NHTSA complaint #11540488, 2023
Suspension 15
“I began hearing a rattling sound coming from the rear of the vehicle. I believed it was possibly the suspension, as the vehicle would also bounce more often than expected when going over any irregularities in the road (potholes, speed bumps, normal wear on roads, etc). I brought it to the dealership where I purchased the vehicle, and they found no issues. I had previously replaced all 4 tires and brakes before hearing this sound, and nothing was brought to my attention then, either. The noise continued, and I brought the vehicle to another mechanic, where the damage was found immediately. The…”
NHTSA complaint #11586948, 2024
“On 3/15/2023 while in traffic (0730) the traction light began to fash & the vehicle began to fishtail. Fortunately I was Abe to exit the expressway without an additional incident. Had the vehicle towed to Fred Martin Nissan in Akron, OH this is the dealer that has maintained my vehicle since 2010 & the only service department that has repaired my vehicle. I was advised the rear subframe was broken! 3/3/2023 I had the vehicle aligned at Fred Martin at which time I advised the vehicle pulled to the left while breaking & a noise intermittently was coming from the back of the vehicle. This inciden…”
NHTSA complaint #11513541, 2023
“The rear subframe suspension has rotted out due to rust prematurely. Only has 84k miles ;brought it to the dealer and was told that the car was unsafe to drive.what do I do now?”
NHTSA complaint #11483863, 2022
Air Bags 13 2 crash 1 injury
“TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER AND FRONT SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THE DOCTORS DIAGNOSED THAT THE CONTACT SUSTAINED BACK AND NECK INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 43,000.”
NHTSA complaint #10594225, 2014 · crash · 1 injury(ies)
“I WAS IN ACC AN MY DRIVER SIDE AIR BAG POPED AS I WAS DRIVEN ON THE STREET AN A CAR TURN IN FRONT OF ME HIT ON PASSAGE SIDE FRONT AN MY AIR BAG DID NOT FILL”
NHTSA complaint #11115598, 2018 · crash
“The Dash above the glove compartment has developed a crack from some unknown reason. As this crack appeared the air bag warning signal began flashing. I called Nissan to let them know what had happened with the dash cracking and the airbag warning, and that this was a safety issue that has occurred through no fault of mine. They told me that there was no recall on the car and I was responsible. The dash should not just crack ! And If the airbag system is compromised due to this cracking I feel Nissan should be responsible to make the necessary repairs! The car has less than 60,000 mile…”
NHTSA complaint #11532784, 2023
Engine 8
“My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became very hard to steer which I ended up in a ditch after 10 minutes I was able to start the car up again and drive out of the ditch. As I make tight turns the lights inside the car turn on the seatbelts in t…”
NHTSA complaint #11710817, 2025
“Vehicle will not accelerate. I will drive it a few miles, and it will be just fine. I drive it more, and it will stall and not accelerate. In fact, on 6/30/25, I was getting on the highway and it wouldn't accelerate and 8 warning lights came on. It has a brand new battery, alternator, idle sensor, and throttle position sensor. My dad and grandpa both know a lot about cars, and they are at a loss.”
NHTSA complaint #11671067, 2025
“The contact owns a 2010 Nissan Murano. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic test result was provided and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repa…”
NHTSA complaint #11622673, 2024
Visibility 7 1 injury
“2010 NISSAN MURANO. CONSUMER STATES THAT THE POWER WINDOWS ARE NOT SAFE DUE TO THE FACT THAT THERE WAS NO AUTOMATIC SHUT OFF OR REVERSE WHEN HIS WIFE'S ARM BECAME CAUGHT IN THE WINDOW. *KB CONSUMER SENT IN ADDITIONAL INFORMATION 1/13/2011 *KB THE CONSUMER STATED HIS WIFE'S ARM WAS CRUSHED WHEN THE POWER WINDOW BUTTON WAS ACCIDENTALLY ENGAGED. *JB”
NHTSA complaint #10379160, 2011 · 1 injury(ies)
“WHILE DRIVING, THE SUNROOF EXPLODED LEAVING A ROUND, UPWARD PROTRUDING, GLASS HOLE LARGER THAN A BASKETBALL. SUNROOF WAS CLOSED ON A MILD 82 DEGREE DAY DRIVING DOWN THE HIGHWAY. FORTUNATELY, THE SUN SHADE WAS CLOSED WHICH BLOCKED SHATTERING GLASS FROM HITTING US DIRECTLY WHILE OPERATING AT HIGHWAY SPEEDS. NISSAN DID ACKNOWLEDGE INSTANCES OF THIS NATURE ON OTHER MODELS. AN INTERNET SEARCH OF FORUMS REVEALED MANY, MANY OCCURRENCES. THIS WAS NOT AN IMPACT CRACK, BREAK. IT WAS LITERALLY AN OUTWARD EXPLOSION!! *LN *TR”
NHTSA complaint #10544549, 2013
“FOR THE SECOND TIME IN 6 MONTHS, MY SUNROOF EXPLODED. THE FIRST TIME WAS IN JULY, 2012, AND I WILL FILE A SEPARATE REPORT FOR THAT INCIDENT.. BOTH TIMES THE DEALER SAID THEY WERE NOT RESPONSIBLE. OUT OF THE BLUE, IT SOUNDED LIKE A GUN SHOT, IT WAS SO LOUD. THE GLASS WAS PUSHED UP WITH THE FORCE, WITH A BIG CIRCLE OF GLASS MISSING. I WAS NOT FOLLOWING ANOTHER CAR AND THERE WAS NO STONE KICKED UP AS CLAIMED BY THE DEALER. WITH THE COLD AIR OUTSIDE, THE GLASS WAS PUSHED UP WITH THE PRESSURE. THE FIRST TIME IT HAPPENED WAS IN THE SUMMER, AND WITH THE PRESSURE, THE GLASS WAS PUSHED INWARD. T…”
NHTSA complaint #10493536, 2012
Steering 6
“My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became very hard to steer which I ended up in a ditch after 10 minutes I was able to start the car up again and drive out of the ditch. As I make tight turns the lights inside the car turn on the seatbelts in t…”
NHTSA complaint #11710817, 2025
“Completely lost function of the power steering No matter what I try to do, it seems that I have to continuously be pouring power steering fluid into it”
NHTSA complaint #11749385, 2024
“On 3/15/2023 while in traffic (0730) the traction light began to fash & the vehicle began to fishtail. Fortunately I was Abe to exit the expressway without an additional incident. Had the vehicle towed to Fred Martin Nissan in Akron, OH this is the dealer that has maintained my vehicle since 2010 & the only service department that has repaired my vehicle. I was advised the rear subframe was broken! 3/3/2023 I had the vehicle aligned at Fred Martin at which time I advised the vehicle pulled to the left while breaking & a noise intermittently was coming from the back of the vehicle. This inciden…”
NHTSA complaint #11513541, 2023
Seats 4 1 fire 2 injury
“I just got in my car and got on interstate no I turned on the heated seat cause I was alittle chilly and about 10 mins later I smelled something and smelled like burning plastic and yep sure was whole back of seat was in flames and I almost wrecked trying to get to side of the road and I started patting it and I finally found some water and dumped it on it and my hands had plastic melted all over it and now I have blisters and big whole in back of seat and honestly scared to death to even drive!”
NHTSA complaint #11494617, 2022 · fire · 2 injury(ies)
“2010 NISSAN MURANO, (PURCH 11/30/2009) I HAVE A PASSENGER AIR BAG SAFETY CONCERN! (CASE # 37896824) THE RED AIR BAG WARNING LIGHT IS FLASHING! (WHILE DRIVING AT ALL SPEEDS AND WHILE IDLING) & THE FRONT PASSENGER SEAT AIR BAG WARNING LIGHT (YELLOW), REMAINS ON - INDICATES FRONT PASSENGER AIR BAG IS OFF! TOOK MURANO TO NISSAN SERVICE CENTER, TECH DID DIAGNOSTIC TEST - GOT A CODE B1018 OCS IS MALFUNCTIONING. TECH CLEARED CODE, TO TURN OFF THE RED FLASHING AIRBAG LIGHT & SAID IF RED LIGHT STARTS FLASHING AGAIN, COME BACK TO SERVICE DEPT. 1ST STEP TO FIX WOULD BE REPLACE FRONT PSSNGR SEAT…”
NHTSA complaint #11281117, 2019
“TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE AND ACCELERATOR PEDALS, THE DRIVER SEAT MOVED FORWARD AND BACKWARD INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.”
NHTSA complaint #10910629, 2016
Wheels 4
“On 3/15/2023 while in traffic (0730) the traction light began to fash & the vehicle began to fishtail. Fortunately I was Abe to exit the expressway without an additional incident. Had the vehicle towed to Fred Martin Nissan in Akron, OH this is the dealer that has maintained my vehicle since 2010 & the only service department that has repaired my vehicle. I was advised the rear subframe was broken! 3/3/2023 I had the vehicle aligned at Fred Martin at which time I advised the vehicle pulled to the left while breaking & a noise intermittently was coming from the back of the vehicle. This inciden…”
NHTSA complaint #11513541, 2023
“(TPMS) TIRE PRESSURE MONITOR SYSTEM. I PURCHASED A 2010 NISSAN MURANO FROM A PRIVATE PARTY LIVING IN ILLINOIS IN APRIL 2018. AT SOME TIME IN NOVEMBER THE TIRE PRESSURE LAMP HAD LIT. I HAVE WEEKLY AIRED THE TIRES AT SEVERAL DIFFERENT SERVICE STATIONS TRYING TO GET THE LAMP ON THE DASH TO GO OUT. TO THIS DAY THE LAMP REMAINS ON AND I HAVE NO WAY TO TURN IT OFF.”
NHTSA complaint #11208598, 2018
“I PURCHASED MY CAR, USED, FROM NISSAN OF CANTON (MICHIGAN), ON SEPT. 23, 2016 WHERE THERE WERE NO DISCLOSURES OF ANY SAFETY CONCERNS DUE TO STRUCTURAL OR OTHER CONCERNS. ON MARCH 15, 2018, THE RIGHT REAR OF CAR MADE A METAL SNAPPING SOUND AND BEGAN DRIVING POORLY SO I TOOK THE CAR TO AN ASE CERTIFIED MECHANIC WHO FOUND "THE REAR FRAME HAS ROTTED OUT WHERE THE TORSION ARM MOUNTS TO THE CROSSMEMBER". I WAS TOLD THE SUB-FRAME SHOWS SIGNS OF EXCESSIVE RUST AND CORROSION SUCH THAT, THE CAR NEVER SHOULD HAVE BEEN PUT UP FOR SALE BY THE NISSAN DEALER IN 2016 AS THE ROT AND CORROSION OF THE FRAME IS A…”
NHTSA complaint #11080813, 2018
Vehicle Speed Control 3 1 crash
“TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IT ACCELERATED SUDDENLY AND THE VEHICLE DID NOT STOP UNTIL IT HIT ANOTHER VEHICLE. THIS WAS THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE SOMEONE INSPECT THE VEHICLE, BUT THEY HAD NOT DONE SO AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 563.”
NHTSA complaint #10356946, 2010 · crash
“My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became very hard to steer which I ended up in a ditch after 10 minutes I was able to start the car up again and drive out of the ditch. As I make tight turns the lights inside the car turn on the seatbelts in t…”
NHTSA complaint #11710817, 2025
“2010 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ENGINE SURGE PROBLEMS. *SMD THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHILE WAITING FOR A TRAFFIC LIGHT TO CHANGE, THE ENGINE SURGED ON ITS OWN. THE FIRST TIME, HE WAS ABLE TO PRESS THE BRAKE. THE SECOND TIME, HE IMMEDIATELY PLACED THE VEHICLE INTO NEUTRAL. *JB”
NHTSA complaint #10869934, 2016
Engine And Engine Cooling 2
“The contact owns a 2010 Nissan Murano. The contact stated while driving at various speeds, the transmission was slipping in and out of gear. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the catalytic converter had failed, the camshaft position sensor, and the power train system also had failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 171,000.”
NHTSA complaint #11494756, 2021
“TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THERE WERE UNUSUAL FUMES BEING EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THERE WAS A LEAK WITHIN THE HEAD GASKET. AS A RESULT, THE HEAD GASKET AND TRANSFER CASE NEEDED TO BE REPLACED. THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND OFFERED TO MAKE THE ADDITIONAL REPAIRS AT NO COST. THE MANUFACTURER ALSO OFFERED TO EXTEND THE WARRANTY ON THE PARTS THAT WERE BEING REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURR…”
NHTSA complaint #10409066, 2009
Equipment 2
“THE NAVIGATION SYSTEM WAS OUTDATED WHEN I PURCHASED THE CAR AS A BRAND NEW 2010 VEHICLE. THE FOLLOWING NEWS RELEASE FROM MDTA IS FROM NOVEMBER 2009 (HTTP://WWW.MDTA.MARYLAND.GOV/NEWS/NEWSRELEASES2009): "NEW TRAFFIC PATTERNS ARE IN EFFECT ON PORTIONS OF I-95 BETWEEN I-895 AND MD 43 AND ON THE I-95/I-695 INTERCHANGE RAMPS IN NORTHEAST BALTIMORE AS PART OF THE I-95 EXPRESS TOLL LANESSM PROJECT. ALL RAMPS AT THE I-95/I-695 INTERCHANGE NOW EXIT FROM THE RIGHT AND ENTER THE HIGHWAY ON THE RIGHT SIDE. AT THE I-95/I-895 SPLIT, I-95 TRAFFIC NOW STAYS IN THE LEFT LANES WHILE I-895 TRAFFIC MOVES TO THE…”
NHTSA complaint #10703511, 2010
“TL*THE CONTACT OWNS A 2010 NISSAN MURANO LE. THE ON BOARD NAVIGATION SYSTEM DID NOT WORK WHEN THE VEHICLE WAS IN MOTION, IT ONLY WORKED WHEN THE VEHICLE STOPPED MOVING. THE MANUFACTURER STATED THAT FOR SAFETY REASONS YOU CANNOT USE THE SYSTEM WHEN DRIVING AND IT IS A FEDERAL MANDATE TO ENGAGE IT WHEN THE VEHICLE STOPPED. THE FAILURE MILEAGE WAS 2,000.”
NHTSA complaint #10358578, 2010
Seat Belts 2
“THE SEATBELT ON THE SECOND ROW SEATING CENTER HAS STOPPED WORKING IT WORKED FOR A LITTLE WHILE THEN WE NOTICED IT WAS STARTING TO LOCK UP NOW IT DOES NOT BUCKLE AT ALL THEY CLEANED IT WE HAVE CHECKED FOR PENNIES OR ANY DEBRIS BUT IT WILL NOT GRAB THE OTHER PART OF THE SEAT BELT. THE VEHICLE'S ALWAYS IS IN PARK MODE BEFORE WE LEAVE AND BUCKLE UP.”
NHTSA complaint #11355136, 2019
“TAKATA RECALL: SUN VISOR ON THE DRIVER'S SIDE WILL NOT STAY UP OR DOWN IN POSITION”
NHTSA complaint #11210838, 2019
Tires 2
“TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.”
NHTSA complaint #11398447, 2021
“I PURCHASED 4 MICHELIN TIRES FROM SEARS IN JULY OF 2013. IN SEPTEMBER OF 2014 I TOOK MY CAR FOR ITS NORMAL OIL CHANGE AND MY MECHANIC TOLD ME I NEEDED NEW TIRES. I LOOKED AT HIM STRANGELY AND TOLD HIM I JUST PURCHASED THE TIES LAST YEAR. HE THEN INSTRUCTED ME TO GO BACK TO WHERE I PURCHASED THE TIRES AND TELL THEM THAT THE TIRES WERE DEFECTIVE BECAUSE CHUNKS OF THE TREADS WERE SEPARATING FROM THE TIRES. I TOOK MY TIRES TO SEARS AND UPON INSPECTION THEY DECIDED THAT THE TIRES WERE DEFECTIVE AND THEY REPLACED ONLY TWO TIRES. I EXPLAINED TO THEM THAT I BELIEVED THERE WERE PROBLEMS WITH ALL FO…”
NHTSA complaint #10790122, 2014
Visibility/Wiper 2
“MY 2010 MURANO SUDDENLY DEVELOPED A LOOSE DRIVER'S INTERIOR SUN VISOR THAT HAS BECAME PROGRESSIVELY WORSE. IT WILL NOT STAY IN THE "UP" POSITION AND WILL DROP DOWN TO THE POINT WHERE IT BLOCKS MY VIEW OUT THE WINDSHIELD WHILE DRIVING. FROM DISCUSSIONS AT VARIOUS NISSAN ONLINE SITES, I HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM FOR ONE OR BOTH VISORS. SOMETHING INSIDE THE VISOR ITSELF BREAKS AND THE VISOR WILL NO LONGER STAY WHERE ONE SETS IT. I HAVE HAD MINE SUDDENLY FALL DOWN UNEXPECTEDLY WHILE DRIVING OR ESPECIALLY GOING OVER A BUMP, ROAD VIBRATIONS OR SMALL POTHOL…”
NHTSA complaint #11163513, 2018
“DRIVING NORTH ON THE I-15 FREEWAY, APPROXIMATELY 70 MPH (THE POSTED SPEED LIMIT), IN THE FAST LANE, IT WAS EVENING, DARK OUTSIDE, AROUND 7 PM. THERE WERE NO CURVES IN THE ROAD AT THAT TIME. ALL OF THE SUDDEN MY SUN ROOF GLASS EXPLODED WITH A HUGE BANG SOUND, EXTREMELY LOUD, AND IMMEDIATELY THERE WAS A LOT OF WIND NOISE. I HAD THE INTERIOR SUNROOF SCREEN CLOSED, THANK GOODNESS. OTHERWISE I WOULD'VE BEEN COVERED IN TEMPERED GLASS. I PULLED OFF THE FREEWAY AS QUICKLY AND SAFELY AS I COULD, INTO A GAS STATION PARKING LOT TO EVALUATE THE SITUATION. UPON INSPECTION, I NOTICED THERE WAS APPROXIM…”
NHTSA complaint #11053817, 2017
Child Seat 1
“DOREL JUVENILE GROUP CHILD RESTRAINT SEAT - SAFETY 1ST SUMMIT SOLD AT WALMART STORE PALMETTO, FL FEB 16, 2013. SEAT SOLD NEW WITH NO OWNER'S MANUAL. SEAT BACK CUSHION ELASTIC RETAINING STRAP SLIPS OFF. LATCH SYSTEM HOLD DOWN STRAPS ARE NOT ROUTED THROUGH FRAME OF SEAT - INSTEAD, THEY TERMINATE IN A "Y" CONFIGURATION TO A VERY THIN (HALF INCH) SINGLE STRAP IN CENTER OF SEAT. THIS DOES NOT LOOK SAFE AND I AM RETURNING SEAT IMMEDIATELY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=NISSAN, MODEL=MURANO). *TR”
NHTSA complaint #10498367, 2013
Fuel/Propulsion System 1
“I WAS DRIVING AT 30 MPH TO GO HOME WHEN MY CAR LOST ALL POWER WITH NO WARNING. THANK GOODNESS I DIDN'T HAVE MY YOUNG CHILDREN WITH ME. THE SHOP FIXED MY CAR AFTER NINE DAYS AND ALL WAS COVERED EXCEPT THE ALTERNATOR. TOTAL DAMAGE WAS 6,000.00. TWO DAYS LATER MY CAR STARTED TO HESITATE WHILE DRIVING. I QUICKLY GOT RID OF THE CAR. TOO BAD I LOVED IT FOR THE FIRST 44,000 MILES. BEWARE. *TR”
NHTSA complaint #10481276, 2012
Latches/Locks/Linkages 1
“THE DRIVER'S SIDE POWER DOOR LOCK STOPPED WORKING AT ABOUT 60,000 MILES. I TOOK IT TO DEALERSHIP, SAID IT WAS ACTUATOR. IT WAS A VERY EXPENSIVE REPAIR SO I CHOSE TO MANUALLY LOCK AND UNLOCK THAT DOOR. A MONTH OR SO LATER, ONE OF THE BACK DOOR LOCKS STOPPED WORKING AND THE FRONT PASSENGER LOCK SOON FOLLOWED. BY 75,000 MILES, NONE OF THE DOORS WOULD RESPOND TO THE POWER LOCK BUTTONS OR THE REMOTE. THE BACK DOOR LOCKS ARE NEARLY IMPOSSIBLE TO REACH FROM THE DRIVER'S SEAT, SO EITHER THE DOORS STAY UNLOCKED ALL OF THE TIME RISKING MY FAMILY TO INTRUDERS OR THEY STAY LOCKED ALL THE TIME REQUIRING…”
NHTSA complaint #10586899, 2013
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2010 Nissan Murano draws about 11.1 complaints per year on the road, ranking 2 of 13 among the Nissan Murano model years we have ingested (1 = most complaints per year on road).
Before you buy this Nissan Murano
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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.