2010 Kia Sorento Problems & Owner Complaints
Age-normalised, this year draws ~0.2 complaints per year on the road — ranking 13 of 13 Kia Sorento years we track (1 = most complaints per year).
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What owners report
Air Bags is the most-reported problem area on the 2010 Kia Sorento, cited in 1 of 3 filed complaints (33%).
Engine is next (1 complaints, 33%), followed by Suspension (1).
Across all complaints, 2 report a crash, 1 report injuries.
The most safety-critical cluster is Engine: 1 crash, 1 injury report(s).
Complaints by vehicle system
Owner complaints filed with the U.S. NHTSA for the 2010 Kia Sorento, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 3.
Air Bags 1 1 crash
“I HAD AN ACCIDENT WHILE GETTING OFF HIGHWAY THE PERSON IN FRONT OF ME SUDDENLY STOPPED AND I REAR ENDED HER CAR. MY CAR WAS PUSHED IN FROM FRONT AND AIR BAGS DID NOT POP OUT. IT CONCERNS ME. AT WHAT SPEED SHOULD THEY DEPLOYED? *TR”
NHTSA complaint #10496103, 2012 · crash
Engine 1 1 crash 1 injury
“TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT THE ENGINE OIL NOTIFICATION SYSTEM FAILED TO INDICATE THAT THE ENGINE OIL WAS EMPTY, CAUSING THE CONTACT TO CRASH INTO A CURB BEFORE THE ENGINE STALLED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF HER BODY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO CONFIRMED THAT THE ENGINE FAILED DUE TO PREMATURE OIL CONSUMPTION AND CAUSED THE ENGINE TO SEIZE. AS A RESULT, THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CU…”
NHTSA complaint #10555796, 2013 · crash · 1 injury(ies)
Suspension 1
“TL* THE CONTACT OWNS A 2010 KIA SORENTO. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RE-BALANCED THE TIRES AND RE-ALIGNED THE WHEELS, BUT THE FAILURE RECURRED. THE CONTACT NOTIFIED TWO KIA DEALERS ABOUT THE FAILURE. BOTH DEALERS WERE UNAWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS AVAILABLE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE AND ADVISED THE CONTACT TO VISIT A LOCAL DEALER. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 24,000.”
NHTSA complaint #10855055, 2013
How we read this (methodology)
How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2010 Kia Sorento draws about 0.2 complaints per year on the road, ranking 13 of 13 among the Kia Sorento model years we have ingested (1 = most complaints per year on road).
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Related
Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.