2010 Jeep Grand Cherokee Problems & Owner Complaints

Electrical System 46 3 crash 1 fire

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE THERMOSTAT DISPLAY INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THREE MONTHS LATER, WHILE DRIVING AT 35 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO NOTICED A BURNING PLASTIC ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO D…”
NHTSA complaint #10690957, 2014 · fire

“TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.”
NHTSA complaint #11144805, 2018 · crash

“DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT…”
NHTSA complaint #10745664, 2014 · crash

Power Train 22 3 crash

“DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT…”
NHTSA complaint #10745664, 2014 · crash

“WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO THE SIDE OF MY HOUSE. MY FOOT WAS OFF OF THE PEDALS AS I WAS THROWN AROUND THE INSIDE OF THE CAR. THE AIRBAGS DID NOT GO OFF EVEN THOUGH THE WINDSHIELD WAS SHATTERED. THE ONLY REASON THE CAR FINALLY STOPPED WAS BECAUSE IT HAD BEEN SEVERELY DAMAGED AS IT DROVE ITSELF OVER THE CEMENT FOUNDATION OF THE GARAGE. THE CAR WAS DECLARED TOTALED BY…”
NHTSA complaint #10594300, 2014 · crash

“VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR”
NHTSA complaint #10513235, 2013 · crash

Engine 21 1 crash

“TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.”
NHTSA complaint #11144805, 2018 · crash

“Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an entire new engine as there were issues with the timing chain that then caused issues to the surrounding valves. In doing research, as this car only has 98,000 miles and is always serviced, I found that Chrysler has already recalled the Challengers with the same 5.7L HEMI engines, but has not done so…”
NHTSA complaint #11470045, 2022

“WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING”
NHTSA complaint #11365572, 2020

Unknown Or Other 13 1 crash 1 fire 1 injury

“ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH BROKEN RIBS AND STERNUM. PARAMEDICS TOOK ME TO THE HOSPITAL FOR EMERGENCY TREATMENT. I WAS HOSPITALIZED FOR FOUR DAYS AND TOOK SIX WEEKS TO RECOVER PARTLY WITH THE HELP OF HOME CARE SERVICES.I WAS THE SOLE DRIVER OF THE VEHICLE, NONE ELSE WAS INJURED. POLICE IMPOUNDED THE VEHICLE FOR INVESTIGATION,…”
NHTSA complaint #11233233, 2019 · crash · fire · 1 injury(ies)

“I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it”
NHTSA complaint #11446040, 2021

“I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.”
NHTSA complaint #11354035, 2020

Service Brakes 12 1 crash

“VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR”
NHTSA complaint #10513235, 2013 · crash

“I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly stopped it”
NHTSA complaint #11446040, 2021

“TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY”
NHTSA complaint #11353868, 2020

Air Bags 10 4 crash 1 fire 2 injury

“TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,961.”
NHTSA complaint #10862518, 2016 · crash · 1 injury(ies)

“2010 JEEP GRAND CHEROKEE INVOLVED IN FRONT-END CRASH AT OVER 35 MPH. AIR BAGS DID NOT DEPLOY. *TR”
NHTSA complaint #10340916, 2010 · crash · 1 injury(ies)

“TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL AIR BAG HAD DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE AND THE CURRENT MILEAGE WERE 7,000.”
NHTSA complaint #10342187, 2010 · fire

Vehicle Speed Control 9 3 crash 1 injury

“The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. The air bags did deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and was treated for whiplash, hearing loss, an…”
NHTSA complaint #11586336, 2024 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIGHBORING RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.”
NHTSA complaint #10954789, 2017 · crash

“VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S # 13V175000. *TR”
NHTSA complaint #10513235, 2013 · crash

Structure 5 1 crash

“AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I HAVE NOTICED THAT THERE WAS A RECTANGULAR FLEXIBLE PATCH ATTACHED ON THE SIDE SURFACE OF MY VEHICLE'S BODY BY SOME KIND OF ADHESIVE. THE SIZE OF THE PATCH WAS APPROXIMATELY 150 MM X 300 MM X 2 MM (INCLUDING THE ADHESIVE LAYER) AND IT'S LOCATION WAS ON THE REAR RIGHT HAND SIDE OF THE VEHICLE BODY. THIS PATCH WAS OUT OF SIGHT WHEN THE BUMPE…”
NHTSA complaint #10575041, 2014 · crash

“MY INTERIOR PASSENGER DOOR HANDLE BROKE WHILE OPENING THE DOOR TO EXIT THE VEHICLE.”
NHTSA complaint #11052799, 2017

“CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEGREES CELSIUS. WINDOWS AND THE SUNROOF WERE ALL CLOSED AND THE AIR CONDITIONER WAS SET TO 25 DEGREES CELSIUS AND THE INTERIOR AIR CIRCULATION MODE WAS SELECTED. CABIN AIR WAS QUITE WARM. THEN I HAVE ADJUSTED MY SUNROOF PANEL TO A TILTED POSITION TO HAVE A VERY SMALL OPENING AT THE REAR END OF THE SUNROOF WHILE FRONTAL PART WAS FULLY CLOSED…”
NHTSA complaint #10572578, 2014

Tires 5

“TL* THE CONTACT OWNS 2010 JEEP GRAND CHEROKEE 4X4 EQUIPPED WITH GOODYEAR EAGLE RS-A TIRES, SIZE 255/45/20 DOT (M612DVER4409). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE CENTER WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES EXHIBITED SIGNS OF TREAD SEPARATION. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE TIRES WERE WORN FROM THE INSIDE. THEY…”
NHTSA complaint #10496755, 2013

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE CONTACT ADDED AIR TO THE TIRE AND WAS UNABLE TO DO SO BECAUSE THE VALVE CHORD WAS MISSING AND HAD SEEPED INTO THE TIRE. THE DEALER WAS NOTIFIED AND OFFERED TO REPAIR THE FAILURE AT NO COST TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 28,300.”
NHTSA complaint #10465069, 2012

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR EAGLE RS-A EMT 255/45/R20 TIRES. THE CONTACT STATED THAT BOTH FRONT TIRES WERE SEPARATING ALONG THE SIDEWALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE TIRES WERE IN THE PROCESS OF BEING REPLACED. THE CONTACT FELT THIS WAS A SAFETY ISSUE BECAUSE THE TIRES DID NOT HAVE A LOT OF MILEAGE ON THEM. THE FAILURE AND CURRENT MILEAGES WERE 21,000. THE VIN WAS NOT ACCEPTED AT THE TIME OF THE COMPLAINT.”
NHTSA complaint #10418516, 2011

Wheels 5

“WHILE TRAVELLING ON THE INTERSTATE AT 75 MPH THE VALVE STEM EXPLODED. THE TIRE LOST ALL OF ITS AIR WITHIN ABOUT 10 SECONDS. THE ALUMINIUM NUT ON THE OUTSIDE THAT HOLDS THE VALVE STEM AND TIRE PRESSURE MONITOR ONTO THE WHEEL HAD BROKEN APART. UPON FURTHER INSPECTION OF THE OTHER VALVE STEMS I FOUND THAT 2 OF THE REMAINING THREE WERE ALSO PLAGUED WITH CRACKED NUTS.”
NHTSA complaint #10821435, 2016

“WHEN GETTING OFF THE HIGHWAYS DOWN RAMP AT 40 MPH THE TIRE VALVE BROKE OFF THE TIRE AND WENT FLAT INSTANTLY. THIS ALSO HAPPEN ON MY DODGE RAM 2009 LAST YEAR SO THIS ISSUE IS DANGEROUS. I WAS LUCKY BECAUSE ON BOTH VEHICLES IT WAS THE BACK TIRE. SOMEONE COULD LOOSE CONTROL IF IT WAS THE FRONT TIRE. THE NUTS THAT HOLD THE TIRE VALVE IN CORRODE VERY QUICKLY AND BREAK OFF.”
NHTSA complaint #10746251, 2015

“ALUMINUM VALVE STEM CORRODED TO THE POINT OF FAILURE ON THE INTERSTATE. WAS GOING 80MPH WHEN TIRE STEM BLEW. FORTUNATELY GOT VEHICLE TO A STOP AND UNDER CONTROL. THIS IS THE THIRD ALUMINUM STEM THAT HAS DONE THIS ON MY 2010 GRAND CHEROKEE AND WITH NO WARNING.”
NHTSA complaint #10733755, 2015

Electronic Stability Control (Esc) 3

“I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT GET CURRENT TAGS. I DON'T KNOW WHAT TO DO.”
NHTSA complaint #11354035, 2020

“NOTIFICATION CODE P64 IS NOT BEING RESOLVED IN A REASONABLE TIME PERIOD. WE HAVE CALLED THE DEALER/SERVICE CENTER THAT SOLD US THE CAR; AUTOPARK CHRYSLER JEEP 400 AUTO PARK BOULEVARD CARY, NC 27511; MANY TIMES OVER THE LAST 3 MONTHS ONLY TO BE TOLD THEY DON'T HAVE THE PART AND ARE NOT SURE WHEN THEY WILL GET THE PART. THIS IS NOT ACCEPTABLE IF THE DEFECTIVE PART CREATES AN STEERING ISSUE WITH THE CAR THAT RESULTS IN LOSS OF CONTROL, A WREAK, INJURY, OR DEATH (ESC)! THIS IS NOT A RECALL FOR A PIECE OF INTERIOR TRIM!!! IT IS A RECALL OF A VITAL SYSTEM OF THE CAR...THE STEERING AND BRAKE SYSTE…”
NHTSA complaint #10681976, 2014

“THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLAMMING ON INDIVIDUAL BRAKES AT THE WORST POSSIBLE TIMES. ON 12/19/2009 WHILE TRAVELING ON BAILEY RD IN KENT COUNTY, MI THE ESP CAUSED THE LOST OF CONTROL OF OUR 2008 JEEP LIBERTY ON WET ICY ROADS. WE WENT AROUND A CURVE AND BEGAN TO CLIMB A HILL THE ESP STARTED SLAMMING ON ONE BRAKE AND THEN ANOTHER THUS THROWING THE VEHICLE FROM SHOULDER TO…”
NHTSA complaint #10500570, 2013

Engine And Engine Cooling 3 1 fire

“ENGINE FIRE BEGAN WHILE DRIVING VEHICLE. BEGAN AS SMOKE ESCAPING FROM UNDER HOOD. STOPPED AND TURNED OFF ENGINE IMMEDIATELY WITHIN 20 SECONDS/100 FEET. FIRE BEGAN IN ENGINE COMPARTMENT WITHIN 2 MINUTES. TOTAL LOSS OF VEHICLE. VEHICLE IS A 2010 MODEL, FOUR MONTHS OLD, LESS THAN 5000 MILES. DEALER DENIES ANY RESPONSIBILITY FOR PRODUCT LIABILITY. *TR”
NHTSA complaint #10373637, 2010 · fire

“SHORTLY AFTER I PURCHASED THE VEHICLE, AS I WAS DRIVING, THE CAR WOULD LOOSE ALL ABILITY TO ACCELERATE. IT WAS LIKE THE CAR WOULD DROP INTO NEUTRAL FOR NO APPARENT REASON. THE ONLY WAY TO CORRECT THIS WAS TO PULL OVER AND RESTART THE CAR. I CONTACTED THE DEALERSHIP, BUT WAS TOLD THEY COULDN'T DO ANYTHING ABOUT IT UNLESS THE ISSUE WAS OCCURRING WHILE IN THE SERVICE DEPARTMENT. SINCE THIS ISSUE COULD POTENTIALLY CREATE INJURY TO ME AND CARS BEHIND ME, I CONTINUED TO ALERT THE DEALERSHIP SERVICE DEPARTMENT ON EACH EVENT. THEY ASKED ME TO KEEP A LOG OF WHEN IT WOULD HAPPEN, BUT AFTER DOING TH…”
NHTSA complaint #10454213, 2010

“SEE ATTACHED LETTER DATED 25 MARCH 2010 ( SHOULD READ 25 MARCH 2011) BRIEFLY SUMMARIZED: THE VEHICLE ENGINE WILL SPEED UP TO BETWEEN 4000 AND 5000 RPM'S FOR NO REASON AND THE ONLY WAY TO GET THIS TO STOP IS TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF AND RESTART IT. THIS HAS HAPPENED NUMEROUS TIMES AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.”
NHTSA complaint #10404933, 2010

Equipment 3

“THE RECIRCULATION GEAR BROKE, CAUSING THE AIR CONDITIONING SYSTEM TO NEVER SWITCH INTO RECIRCULATION MODE. IT IS AN ONGOING PROBLEM WITH MANY YEARS OF THESE VEHICLES. I HAVE PERSONALLY REPLACED IT ONCE, BUT IT HAS BROKEN AGAIN. I DO HAVE A BROKEN HALF OF THE GEAR IN MY POSSESSION. *TR”
NHTSA complaint #10367826, 2010

“DEFECTIVE BACK-UP CAMERA IN 2010 JEEP GRAND CHEROKEE. *TR”
NHTSA complaint #10342293, 2010

“TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS EQUIPPED WITH A BACKUP CAMERA BUT THE PICTURE WAS OF SUCH POOR QUALITY AND OUT OF FOCUS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CAMERA BUT THE PICTURE WAS STILL OF POOR QUALITY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE CONTACT WAS ALSO TOLD THAT A REPRESENTATIVE WOULD GIVE HIM A RETURN CALL. THE FAILURE AND CURRENT MILEAGES WERE 6,000.”
NHTSA complaint #10342294, 2010

Steering 3 1 crash

“DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT…”
NHTSA complaint #10745664, 2014 · crash

“OUR 2010 JEEP GRAND CHEROKEE HAS BEEN SHUTTING OFF IN MANY DIFFERENT OCCASIONS SINCE MAY 2017. WE'VE TAKEN IT TO OUR LOCAL MECHANIC AND HE SUGGESTED WE GO DIRECTLY TO THE DODGE/JEEP DEALERSHIP. NOBODY CAN FIND WHAT IS CAUSING THIS BUT SAY THIS IS A KNOWN ISSUE. WHILE DRIVING THE VEHICLE AT VARYING SPEEDS, INCLUDING SITTING STILL IDLING, TRAVELING 25 MPH ON MUNICIPAL ROAD, 60+MPH ON HWY. WHEN THIS HAPPENS THE WHOLE CAR SHUTS OFF LEAVING US UNABLE TO STEER, LOSS OF BREAKS, LOSS OF POWER STEERING, LOSS OF POWER TO THE WHOLE JEEP, ENGINE SHUTS OFF AND LOSS OF ABILITY TO CONTROL THE VEHICLE TO SAFE…”
NHTSA complaint #11047740, 2017

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/3/15 *CN THE CONSUMER WAS ADVISED THE STEERING WHEEL AND AIRBAG MODELS WERE NO LONGER BEING MANUFACTURED. UPDATED 6/17/2015 *JS”
NHTSA complaint #10654989, 2014

Visibility 3 1 fire

“TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL AIR BAG HAD DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE AND THE CURRENT MILEAGE WERE 7,000.”
NHTSA complaint #10342187, 2010 · fire

“TURNED JEEP ON PLACED IN REVERSE AND REAR WINDOW EXPLODED OUT WARD CAR WAS STILL IN GARAGE NOT MOVING AT TIME OF INCIDENT. *TR”
NHTSA complaint #10451519, 2012

“THE RECIRCULATION GEAR BROKE, CAUSING THE AIR CONDITIONING SYSTEM TO NEVER SWITCH INTO RECIRCULATION MODE. IT IS AN ONGOING PROBLEM WITH MANY YEARS OF THESE VEHICLES. I HAVE PERSONALLY REPLACED IT ONCE, BUT IT HAS BROKEN AGAIN. I DO HAVE A BROKEN HALF OF THE GEAR IN MY POSSESSION. *TR”
NHTSA complaint #10367826, 2010

Fuel/Propulsion System 2

“THE ENGINE (5.7 HEMI) SHUTS OFF SHORTLY AFTER FILLING UP THE TANK. ITS HAPPENS 3 TIMES EACH TIME AFTER FULLY FILLING UP THE GAS TANK. ENGINE WILL SHUT OFF (NO STUTTERING) WHILE DRIVING JUST HALF MILE (CITY DRIVING) FROM THE LAST FILL UP. THE ENGINE WILL START RIGHT UP ONCE THE CAR COMES TO A STOP AND DOESN'T HAPPEN AGAIN UNTIL FILL UP.”
NHTSA complaint #10926257, 2016

“AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR”
NHTSA complaint #10563290, 2013

Back Over Prevention 1

“DEFECTIVE BACK-UP CAMERA IN 2010 JEEP GRAND CHEROKEE. *TR”
NHTSA complaint #10342293, 2010

Exterior Lighting 1

“WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.”
NHTSA complaint #11310794, 2019

Latches/Locks/Linkages 1

“THE REMOTE START AND DOOR UNLOCK KEY MAY (OR MAY NOT) WORK WHEN ACTIVATED THE FIRST TIME FOR A 2010 JEEP GRAND CHEROKEE. TAKES SEVERAL TRIES FOR THE DOORS TO UNLOCK. FAILURE OF THIS REMOTE IS RANDOM AND INCONSISTENT. NO ACTION TO DATE WITH THE DEALER DUE TO RANDOM PART FAILURE. *TR”
NHTSA complaint #10351484, 2010

Seat Belts 1

“TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.”
NHTSA complaint #10908170, 2013

Seats 1

“SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.”
NHTSA complaint #11155143, 2018

Visibility/Wiper 1

“I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SIDES AND FRONT WHERE THE TABS ARE EMBEDDED. CHYRSLER TELLS ME I AM OUT OF WARRANTY FOR MY 2010 JEEP CHEROKEE LARADO. ITS A DISGRACE AND DANGEROUS WATER HITTING YOU WHEN YOU DRIVE. THEY CHRYSLER EVEN WANTED ME TO PAY FOR A FULL DIAGNOSIS OF MY CAR. I TOLD THEM ITS A MANUFACTURER DEFECT NOT MECHANICAL SO THEY REFUSE TO EVEN LOOK AT IT UNLE…”
NHTSA complaint #10562684, 2014