2010 GMC Terrain Problems & Owner Complaints

Engine 107 4 crash 3 injury

“THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20”
NHTSA complaint #11320520, 2015 · crash · 1 injury(ies)

“TAKATA RECALL - BOUGHT VEHICLE USED,IN PAST 2 YEARS HAVE GONE TO START TRUCK AN IT STUTTERS WHEN TRYING TO TURN IGNITION OVER.ALL LIGHTS ON DASH FLASH AND UPON STARTING A 2ND TIME ENGINE LIGHT COMES ON. I WORK IN AUTO COLLISION INDUSTRY AND READ WITH MY SCAN TOOL. EVERY TIME ITS LISTED AS FAULTY START.DIDN'T THINK ANY MAJOR WRONG,TILL I REAR ENDED SOMEONE AT ABOUT 35 DIRECT HIT. I HIT MY CHEST HARD ON STEERING WHEEL & HAVE WANTED TO GET RID OF TRUCK SINCE. I KNEW THE BAGS SHOULD'VE DEPLOYED AN FELT UNSAFE SINCE THEY DID NOT. NO RECALL LISTED,BUT THEN I SAW COBALT MAJOR RECALL AND IT SEEMS IDE…”
NHTSA complaint #10817508, 2015 · crash · 1 injury(ies)

“TAKATA RECALL I WAS JUST DRIVING DOWN THE ROAD NOT IN MOTION AND SEVERAL THINGS HAPPEN TO MY GMC TERRAIN WITHIN LESS THEN A WEEK FIRST MY WINDOW ON DRIVERS SIDE STOPPED ROLLING ALL THE WAY UP. THEN THE BACK SEAT LOWER AIR POCKET IN SEAT BURST WHILE DOING NOTHING BUT DRIVING. THEN MY HEATER IN CAR WENT OUT. AFTER THIS MY HEATED SEAT ON CAR WENT OUT. THEN CAME A CLICKING NOISE BEHIND MY STEREO. NOT TO MENTION MY CAR STARTED VIBRATING. THEN DEFOGGONG SYSTEM, THERMOSTAT AND RADIATOR WENT OUT. LASTLY MY REMOTE STOPPED WORKING. AND MY LIGHT SENORS FOR THE CHECK ENGINE LIGHT WON'T GO OFF. IT'S ALSO G…”
NHTSA complaint #11194842, 2010 · 1 injury(ies)

Power Train 51 1 crash 1 injury

“THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20”
NHTSA complaint #11320520, 2015 · crash · 1 injury(ies)

“The transmission stoped working after the second shift.”
NHTSA complaint #11554424, 2023

“The contact owns a 2010 GMC Terrain. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact had taken the vehicle to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.”
NHTSA complaint #11521137, 2022

Electrical System 48 2 crash 3 injury

“THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20”
NHTSA complaint #11320520, 2015 · crash · 1 injury(ies)

“FAULTY DRIVER WINDOW MOTOR, HEATED SEAT DRIVERS SIDE, BLINKING CD ON DASH, NOISES COMING FROM CD PLAYER, HEATER CORE AND THERMOSTAT,AIRBAGS,RELAYS AND FUSES. ALL WENT OUT INCLUDING LUMBAR BACK PAD ON DRIVERS SIDE. WHILE IN MOTION”
NHTSA complaint #11194849, 2019 · 1 injury(ies)

“TAKATA RECALL I WAS JUST DRIVING DOWN THE ROAD NOT IN MOTION AND SEVERAL THINGS HAPPEN TO MY GMC TERRAIN WITHIN LESS THEN A WEEK FIRST MY WINDOW ON DRIVERS SIDE STOPPED ROLLING ALL THE WAY UP. THEN THE BACK SEAT LOWER AIR POCKET IN SEAT BURST WHILE DOING NOTHING BUT DRIVING. THEN MY HEATER IN CAR WENT OUT. AFTER THIS MY HEATED SEAT ON CAR WENT OUT. THEN CAME A CLICKING NOISE BEHIND MY STEREO. NOT TO MENTION MY CAR STARTED VIBRATING. THEN DEFOGGONG SYSTEM, THERMOSTAT AND RADIATOR WENT OUT. LASTLY MY REMOTE STOPPED WORKING. AND MY LIGHT SENORS FOR THE CHECK ENGINE LIGHT WON'T GO OFF. IT'S ALSO G…”
NHTSA complaint #11194842, 2010 · 1 injury(ies)

Visibility/Wiper 40 1 crash

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, IN INCLEMENT WEATHER, WITHOUT WARNING THE WINDSHIELD WIPERS BECAME INOPERABLE WHICH CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THERE WAS NO INJURIES. THERE WAS NO POLICE REPORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. T…”
NHTSA complaint #11233914, 2019 · crash

“My defrost system doesn't work. As I drive down the road my windshield fogs up andni can't get it to un fog at all or fast enough. Almost caused me to have an accident before Christmas”
NHTSA complaint #11499345, 2022

“The defroster/ radio control/ heating area stopped working. Upon visiting a mechanic was told they never seen this or heard of this happening before and quoted me over $1,000.00 dollars to fix stating that due to Federal Law they have to give an estimate but this problem not being in their system they came up with an estimate based on parts and labor. Upon searching online I found a recall for this issue dating back to 2009 recall number was 09V489000 but was never informed about this and while looking up my car it’s not listed but being a safety issue should still be current which it is n…”
NHTSA complaint #11498635, 2022

Air Bags 25 5 crash 8 injury

“TRAVELING ON A HIGHWAY ABOUT 50MPH A CAR TURNED LEFT IN FRONT OF US. WE T-BONED THE CAR. THE PASSENGER AIR BAG FAILED TO DEPLOY. THE DRIVER AIR BAG SHOT OFF TO THE LEFT. THIS WAS A 2010 TERRAIN. *TR”
NHTSA complaint #10367996, 2010 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED BACK, NECK AND LEG INJURIES. THE FRONT SEAT PASSENGER SUFFERED NECK AND BACK INJURIES, AND BOTH OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED NORMALLY DURING THE CRASH. NO DEFECTS WAS DETECTED. THE FAI…”
NHTSA complaint #10567810, 2012 · crash · 2 injury(ies)

“TAKATA RECALL - BOUGHT VEHICLE USED,IN PAST 2 YEARS HAVE GONE TO START TRUCK AN IT STUTTERS WHEN TRYING TO TURN IGNITION OVER.ALL LIGHTS ON DASH FLASH AND UPON STARTING A 2ND TIME ENGINE LIGHT COMES ON. I WORK IN AUTO COLLISION INDUSTRY AND READ WITH MY SCAN TOOL. EVERY TIME ITS LISTED AS FAULTY START.DIDN'T THINK ANY MAJOR WRONG,TILL I REAR ENDED SOMEONE AT ABOUT 35 DIRECT HIT. I HIT MY CHEST HARD ON STEERING WHEEL & HAVE WANTED TO GET RID OF TRUCK SINCE. I KNEW THE BAGS SHOULD'VE DEPLOYED AN FELT UNSAFE SINCE THEY DID NOT. NO RECALL LISTED,BUT THEN I SAW COBALT MAJOR RECALL AND IT SEEMS IDE…”
NHTSA complaint #10817508, 2015 · crash · 1 injury(ies)

Electronic Stability Control (Esc) 21

“SERVICE STABILITRAK LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. HAPPENS WHILE DRIVING AT ANY SPEED OR STOPPED AS WELL AS ON CLEAR DRY ROADS. HAVE TO SHUT OFF AND RESTART CAR MULTIPLE TIMES TO GET FULL ENGINE POWER.”
NHTSA complaint #11182666, 2019

“WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES.”
NHTSA complaint #11151681, 2018

“WHILE DRIVING MY CAR THE STABILI-TRACK SERVICE LIGHT COMES ON. THEN THE CHECK ENGINE, BRAKE, ABS, AWD, AS WELL AS THE POWER STEERING LIGHTS COME ON. THEN I LOSE POWER STEERING AND MY SPEED IS THROTTLED DOWN A LOT. ITS HAPPENED ON THE EXPRESSWAY AND CITY STREETS. WHEN ON THE EXPRESSWAY I HAVE TO IMMEDIATELY GET TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. I'VE HAD MY CAR TOWED TO THE MECHANICS SHOP MULTIPLE TIMES AND THEY'VE TOLD ME THAT THERE ARE NO CODES WHEN HOOKING UP THE COMPUTER. THEY KEPT IT A FEW TIMES IN THE LAST 3 YEARS AND HAVE TOLD ME THERE WERE MISFIRES AFTER LETTING THE…”
NHTSA complaint #11141421, 2018

Unknown Or Other 20 1 injury

“THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR…”
NHTSA complaint #10821873, 2016 · 1 injury(ies)

“Got everything under the hood done n still have the same problem with it shut off while driving”
NHTSA complaint #11719522, 2026

“I am reporting an auto dealership and its finance company for contract fraud, electronic profile manipulation, and using illegal repossession threats to cover it up. During my vehicle purchase, the dealership used deceptive bait-and-switch tactics. They altered my final contract numbers without my consent, hid account ledgers, and changed how my down payment was applied. Crucially, they entered falsified financial metrics and manipulated personal tracking data within the electronic underwriting systems and lending networks to force a loan approval that never should have happened. The busines…”
NHTSA complaint #11743328, 2025

Vehicle Speed Control 17 2 crash 1 injury

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE BEGAN ABNORMALLY SKIPPING GEARS. THE CONTACT WAS ACCELERATING FROM A TRAFFIC STOP WHEN THE VEHICLE ABNORMALLY LUNGED FORWARD AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER OF THE SECOND VEHICLE WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE CONTACT SUSTAINED SUBSTANTIAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,000.”
NHTSA complaint #10369924, 2010 · crash · 1 injury(ies)

“ON 10/17/2013 MY WIFE EXPERIENCED A SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE AT OUR LOCAL WALGREEN'S PHARMACY. AS SHE WAS PULLING INTO A PARKING SPACE IN FRONT OF THE PHARMACY THE CAR KEPT MOVING FORWARD SLOWLY ALTHOUGH SHE WAS PRESSING ON THE BRAKE PEDAL AS HARD AS SHE COULD. THE CAR CRAWLED UP THE CONCRETE CURB STOP SLOWLY AND HIT THE STEEL PIPE BOLLARD PLACED IN FRONT OF THE CURB STOP TO PROTECT THE WALKWAY FRONT OF THE STORE. NO INJURIES OCCURRED TO MY WIFE, NO ONE WAS ON THE WALKWAY AT THE TIME. ONLY DAMAGE WAS TO THE BOLLARD (BENT OVER) PLASTIC BUMPER, GRILL AND RIGHT FRONT…”
NHTSA complaint #10550136, 2013 · crash

“My 2010 Terrain had been been intermittent dash warnings for “Service StabiliTrac” and “Engine Power Reduced” which would force the engine to reduce the speed itself down to about 30 MPH. After turning off car and restarting, warnings would go away. Yesterday, while driving on a secondary road, with no check engine light on, the engine stalled while traveling at approx 35 MPH. I was able to drop the vehicle into neutral and coast onto a side street, while also attempting to restart the engine. I was able to pull over without causing an accident. After letting the car sit for a few minutes I at…”
NHTSA complaint #11464699, 2022

Fuel/Propulsion System 14 1 crash

“ENGINE - SLOWS DOWN AND SPEED UP AND JOLT AS IT ACCELERATE IN SPEED. HEATED SEATS - A MONTH AFTER PURCHASE THEY STOPPED WORKED OIL PUMP - THE FILTER GETS CLOGGED WITH METAL SHAVING AND WOULD NOT ALLOW THE OIL TO GET TO THE ENGINE. AS A RESULT, I HAD TO GET OIL CHANGES 3 TIMES IN A MONTH. DASH BOARD AND STEREO LIGHT WOULD FLICKER AND DIM. STEREO WOULD REPEAT WORDS AND GET STUCK IN ONE PLACE. THE WIND SHIELD WIPERS STOPPED WORKING DURING A RAIN STORM AND WERE WIPING IN TWO SEPARATE DIRECTIONS AT THE SAME TIME.”
NHTSA complaint #11115402, 2017 · crash

“Reduce spreed unknown if related to fuel pressure regulator since repaired twice told could be to service bulletin. Warning lights keeps appearing while driving at a speed of 40 to 50 mph.”
NHTSA complaint #11627256, 2024

“I HAVE THIS GMC VEHICLE, IT HAS OIL CONSUMPTION ISSUES WHICH ALSO AFFECTS THE PISTONS, TIMING CHAIN AND THE PERFORMANCE AND DRIVABILITY OF THE VEHICLE, THERE WAS A RECALL OF SORTS ON THIS MAKE AND MODEL UP TO SO MANY MILES. I NEVER SAW ANYTHING MAILED OR SENT TO ME ABOUT THIS. RECENTLY I HAVE HAD PROBLEMS WITH IT STALING OUT WHEN DRIVING AND PULLING INTO HIGHWAYS. I TOOK IT IN TO A GMC DEALERSHIP AND HAD THEM WORK WITH ME TO GET GMC TO FIX THE PROBLEM. THE VEHICLE IS NOW OVER THE ALLOWED MILES AND THEY WILL NOT ATTEMPT TO HELP CORRECT THE ISSUE, I DON'T UNDERSTAND HOW I'M SUPPOSED TO MAGICALL…”
NHTSA complaint #11075282, 2018

Visibility 14

“The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campa…”
NHTSA complaint #11706578, 2025

“The contact owns a 2010 GMC Terrain. The contact stated that upon engaging the defroster, the defroster operated with a significant delay. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 09V489000 (Visibility) however, the VIN was not available. The failure mileage was unknown.”
NHTSA complaint #11481333, 2019

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO ROSEVILLE BUICK GMC (2775 LONG LAKE RD, ST. PAUL, MN) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.”
NHTSA complaint #11256184, 2019

Steering 12

“THE VEHICLE WILL SHUTTER VERY HARD WHEN ACCELERATING OUT OF EITHER RIGHT OR LEFT TURNS OR WHEN YOU HOLD THE STEERING WHEEL IN A COMPLETE U-TURN TYPE ACTION. THE SHUDDER IS FELT THROUGHOUT THE VEHICLE AND CAN BE VERY ALARMING. IT FEELS LIKE YOU HAVE LOST CONTROL OF THE VEHICLE AND THE BRAKES ARE LOCKED UP. IT NEEDS TO BE ADDRESSED WITH SOME NOTICE TO ALL TERRAIN OWNERS. I HAVE NOW SPENT SERIOUS TIME AND $1K ATTEMPTING TO ADDRESS THE PROBLEM.”
NHTSA complaint #11342788, 2020

“WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES.”
NHTSA complaint #11151681, 2018

“WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES. I WAS TOLD THE THAT IT SAY…”
NHTSA complaint #11080328, 2018

Structure 11 1 injury

“THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR…”
NHTSA complaint #10821873, 2016 · 1 injury(ies)

“TRANSMISSION PROBLEMS. WHILE ON A SLIGHT INCLINE,CAR WOULD NOT GO INTO REVERSE .FORWARD ACCELERATION WAS VERY SLUDGIEST. CORROSION ON PASSENGER SIDE DOOR.”
NHTSA complaint #10920359, 2016

“TL* THE CONTACT OWNS A 2010 GMC DENALI. THE CONTACT STATED THAT THE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.”
NHTSA complaint #10981661, 2015

Engine And Engine Cooling 10

“I PURCHASED MY 2010 GMC TERRAIN IN MAY 2013. AFTER A FEW WEEKS OF HAVING THE TRUCK. I HEARD A RATTLING NOISE. I TOOK IT BACK TO WHERE I PURCHASED IT AND THEY SAID I WAS OUT OF OIL. FROM MAY - OCT. I HAVE HAD TO HAVE 4 OIL CHANGES WHICH MY MILEAGE WAS NOW 52,000. THE SERVICE LIGHT NEVER CAME ON BUT COULD HEAR A RATTLING SOUND. THEY RECENTLY DID A CONSUMPTION TEST ON THE TRUCK AND THEY SAY EVERYTHING LOOKS FINE. NOW WHEN I STOP AT A LIGHT OR STOP SIGN, MY TRUCK SHAKES AS THOUGH IT IS GOING TO TURN OFF. IT DOES THIS RANDOMLY. OF COURSE THEY COULD NOT DUPLICATE IT WHEN THEY TEST DROVE IT. MY LIGHT…”
NHTSA complaint #10554224, 2013

“EXPERIENCED A COMPLETE SHUT DOWN WHILE DRIVING; 1ST ACCELERATING TO ABOUT 20 MPH, RESTARTED VEHICLE, DROVE ABOUT 4 MILES TO MY HOME DOING APPROX. 35 MILES MPH, VEHICLE SHUT DOWN AGAIN. HAVE APPT WITH WILKENS-BUICK, GLEN BURNIE, MD ON 8/28/2013; HOPE I MAKE IT WITHOUT SOMEONE CRASHING INTO ME BECAUSE OF THE SHUTDOWN. JUST HAD 20000 ROUTINE MAINTENANCE WORK DONE. V6-2994 3.0L DOHC. *TR”
NHTSA complaint #10537607, 2013

“COPY OF LETTER TO MR. THOMAS D'ADDARIO, D'ADDARIO AUTOMOTIVE GROUP, EXPLAINING THE SERIOUS PROBLEMS WHICH MAY HAVE BEEN CAUSED BY THE MASS AIR FLOW SENSOR HOSE NOT CONNECTED OR DISLODGED DURING THE ENGINE/ECM MODULE REPLACEMENT. *SMD THE CONSUMER STATED DUE TO THE PROBLEM, HE EXPERIENCED LOSS OF POWER AND A LEAKING EXHAUST AND/OR CATALYTIC CONVERTER. ALSO, THE CONSUMER HAD TO ADD ONE QUART OF OIL EVERY 1000 MILES AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES. *JB”
NHTSA complaint #10924731, 2012

Exterior Lighting 8

“The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11466965, 2022

“The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”
NHTSA complaint #11465950, 2022

“The contact owns a 2010 GMC Terrain. The contact stated that after changing headlight bulbs, the headlights operated for only one day. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V137000 (Exterior Lighting). The approximate failure mileage was 137,000. Invalid VIN.”
NHTSA complaint #11464553, 2022

Service Brakes 8

“DRIVING ON THE HIGHWAY MY CAR WOULD NOT GO. CAR SENSOR PREVENTED MY CAR FROM MOVING BECAUSE THE WHEEL BEARINGS WENT OUT ON THE USED CAR I JUST PURCHASED. THE TIMING BELT IS ALSO LOOSE AND THE MOTOR CAN SEIZE UP AT ANY MOMENT. MY ALL WHEEL DRIVE STOPPED WORKING AS WELL BECAUSE OF THIS. I HAD TO PUT ON MY FLASHERS AND TRY TO MAKE IT TO AN AREA WHERE I COULD GET OFF THE HIGHWAY. I CALLED A TOW TRUCK. I HAVE COPIES THEY WILL NOT DOWNLOAD HERE, BUT AVAILABLE IF NEEDED.”
NHTSA complaint #11383675, 2020

“THE AUTOMATIC BRAKE ASSIST LOCKS UP THE RIGHT FRONT WHEEL. THE WHEEL STILL TURNS BUT THE BRAKE OVERHEATS AND STARTS SMOKING AFTER JUST A FEW MINUTES OF DRIVING. IT WAS BEING DRIVEN ON A CITY STREET AT ABOUT 30 TO 40 MPH. NORMAL BRAKING AT STOPLIGHTS AND SUDDENLY FELT LIKE A TIRE HAD GONE FLAT. WHEN I CHECKED, THE RIGHT FRONT WHEEL WAS SMOKING. WE HAD THE CALIPERS AND PADS REPLACED, BUT THAT DID NOT FIX THE PROBLEM”
NHTSA complaint #11387545, 2019

“WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES. I WAS TOLD THE THAT IT SAY…”
NHTSA complaint #11080328, 2018

Tires 5

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55R18. WHILE HAVING THE VEHICLE SERVICED AT THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT ALL FOUR SIDEWALLS WERE SEPARATING FROM THE TREAD AND NEEDED TO BE REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 36,100.”
NHTSA complaint #10746790, 2015

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN TIRES LINE LATITUDE TOUR TIRES, SIZE P235-55-R18, AND DOT NUMBER: M33J-007. THE CONTACT STATED THAT ALL TIRES EXHIBITED TREAD SEPARATION AND CRACKS FROM THE SIDEWALL. ADDITIONALLY, THE STEEL BELT WAS SEPARATED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TR”
NHTSA complaint #10568238, 2014

“WE PURCHASED A 2010 GMC TERRAIN IN AUGUST OF 2012. THE VEHICLE HAD MICHELIN LATITUDE TOUR TIRES SIZE 235-55/R18. ON SATURDAY, APRIL 13TH WHILE GETTING AN OIL CHANGE, THE TECHNICIAN POINTED OUT TO US THAT ALL FOUR TIRES WERE SPLITTING ON THE SIDES AND THAT IT WAS A VERY DANGEROUS SITUATION. WE DID NOT DRIVE THE CAR THE REST OF THAT DAY AND THE NEXT DAY. ON MONDAY WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CONFIRMED THAT INDEED THE TIRES WERE SPLITTING ON THE SIDES. THE CAR HAS APPROXIMATELY 55K MILES ON IT AND ACCORDING TO MICHELIN, THE TIRES ARE WARRANTED AS A 65K MILE TIRE. WE PURCHASE…”
NHTSA complaint #10508503, 2013

Seat Belts 3

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY TIGHTENED AND WOULD NOT UNLATCH. THE CONTACT STATED THAT THEY HAD TO CUT THE SEAT BELT. PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA) WAS CONTACTED, BUT DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.”
NHTSA complaint #11066514, 2018

“APPROXIMATELY AROUND THE HIGH 4X,XXX MILES THE ENGINE STARTED GIVING ME EXTENDED CRANKING ISSUES. IT WOULD CRANK FOR 4-5 SECONDS AND NOT START AT ALL OR START BUT IDLES REALLY LOW LIKE ITS GOING TO DIE. I HAS DONE THIS COUNTLESS AMOUNT OF TIMES, EVEN CAUGHT IT ON VIDEO NUMEROUS TIMES ONLY BECAUSE EVERY TIME I BRING IT IN FOR THE STARTING ISSUE I ALWAYS GET THERE IS NOTHING WRONG WITH YOUR VEHICLE, HAVE A NICE DAY. IT GETS REALLY FRUSTRATING WHEN THE WIFE AND I DAILY DRIVE IT AND IT HAPPENS ABOUT 2-3 PER WEEK. AT TIMES WHEN I TURN OFF THE CAR, IT SOUNDS LIKE ITS STILL ON FOR A FEW SECONDS AND T…”
NHTSA complaint #10526127, 2013

“MY NEW 2010 GMA TERRAIN WILL RANDOMLY DISPLAY PASSENGER SEAT BELT IS OFF WHILE THERE IS AN ADULT PASSENGER (+150 POUNDS) SITTING THERE. IN ADDITION SOMETIMES IT HAS ALSO CAUSED AN ERROR CODE TO APPEAR AND SOMETIMES DOES NOT PRODUCE AN ERROR CODE. ADDITIONALLY I HAVE ALSO RECEIVED WARNINGS ON MY DASHBOARD THAT SEAT BELTS ARE NOT ON AND AIRBAG ERRORS. MY DEALERSHIP ACKNOWLEDGED THAT THE AIRBAG WARNING MEANT THE AIRBAGS MIGHT NOT DEPLOY IN A CRASH AND PROVIDED NO FIX, JUST A RESET. THIS HAS OCCURRED SEVERAL TIMES AND I HAVE TO MOVE MY PASSENGER TO THE BACK SEAT WHEN THIS ERROR OCCURS. I HAVE ALSO…”
NHTSA complaint #10365746, 2010

Seats 3 2 injury

“FAULTY DRIVER WINDOW MOTOR, HEATED SEAT DRIVERS SIDE, BLINKING CD ON DASH, NOISES COMING FROM CD PLAYER, HEATER CORE AND THERMOSTAT,AIRBAGS,RELAYS AND FUSES. ALL WENT OUT INCLUDING LUMBAR BACK PAD ON DRIVERS SIDE. WHILE IN MOTION”
NHTSA complaint #11194849, 2019 · 1 injury(ies)

“TAKATA RECALL I WAS JUST DRIVING DOWN THE ROAD NOT IN MOTION AND SEVERAL THINGS HAPPEN TO MY GMC TERRAIN WITHIN LESS THEN A WEEK FIRST MY WINDOW ON DRIVERS SIDE STOPPED ROLLING ALL THE WAY UP. THEN THE BACK SEAT LOWER AIR POCKET IN SEAT BURST WHILE DOING NOTHING BUT DRIVING. THEN MY HEATER IN CAR WENT OUT. AFTER THIS MY HEATED SEAT ON CAR WENT OUT. THEN CAME A CLICKING NOISE BEHIND MY STEREO. NOT TO MENTION MY CAR STARTED VIBRATING. THEN DEFOGGONG SYSTEM, THERMOSTAT AND RADIATOR WENT OUT. LASTLY MY REMOTE STOPPED WORKING. AND MY LIGHT SENORS FOR THE CHECK ENGINE LIGHT WON'T GO OFF. IT'S ALSO G…”
NHTSA complaint #11194842, 2010 · 1 injury(ies)

“INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PURCHASED 2010 GMC TERRAIN VIN [XXX] FEB 20, 2010. AT TEST DRIVE NOTED LOW HEAD RESTRAINT LOCATION AT FULL UP EXTENSION= UNCOMFORTABLE TO BACK BONE, AND HEAD. AFTER PURCHASE NOTED THAT GM SUPPLIED OWNERS MANUAL FOR THIS NEW MODEL US CAR SECTION 2-2 HAD DESCRIPTION (WARNING NOTATION & PICTURE DIAGRAM OF THE PROPER ADJUSTMENT), BUT DUE TO THE RESTRAINTS DESIGN (TOO SHORT OF NOTCHED EXTENSION RODS) THE SAFE, AND COMFORTABLE HEIGHT ADJUSTMENT CANNOT BE ACHIEVED. CURRENTLY I HAVE EXTENDED THE DRIVERS U…”
NHTSA complaint #10332348, 2010

Suspension 3

“VEHICLE STARTED MAKING LOUD RUBBING NOISE COMING FROM THE DRIVERS SIDE WHEEL. IF VEHICLE HAD CONTINUED TO BE DRIVEN, IT IS POSSIBLE THE WHEEL COULD HAVE FALLEN OFF. THE WHEEL HUB BEARING WAS DEFECTIVE. AFTER SEARCHING THE INTERNET FORUMS IT IS OBVIOUS THAT THIS IS A REOCCURING PROBLEM ON GMC TERRAINS AND CHEVROLET EQUINOX. GMC REFUSED TO REPAIR UNDER WARRANTY AND AFTER SUBMISSION TO THEM FOR REIMBURSEMENT, THEY DECILINED. *TR”
NHTSA complaint #10659424, 2014

“ISSUE - 5/20/2011 VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. DIAGNOSIS NOISE WAS FOUND TO BE COMING FROM FRONT RIGHT STRUT BOOT. SOLUTION APPLIED GREASE TO STRUT NOISE SUBSIDED ISSUE - 7/26/2011, 7/26/2011 - VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. (SAME NOISE AS REPORTED ON 5/20/2011) DIAGNOSIS & SOLUTIONNOISE WAS FOUND TO BE FROM SAME LOCATION AS REPORTED ON 5/20/2011. WAS INFORMED BY SERVICE REP. THAT THE BOOT HOUSING WHICH PROTECTS THE STRUT FROM WATER AND MUD BUILD-UP RATTLES AND GM HAS NOT DEEMED A SOLUTION TO FIX ISSUE AND THEY WERE INSTRU…”
NHTSA complaint #10416613, 2011

“TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, PROCEEDED TO MAKE A RIGHT TURN WHEN THE VEHICLE BEGAN TO MAKE A POPPING SOUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE FAILED TO MAKE CONTACT WITH THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE REAR PASSENGER TIRE LIFTED OFF OF THE GROUND AND THE AXLE WAS SPINNING SLIGHTLY. THERE WAS NO RECOMMENDED REPAIR. THE FAILURE MILEAGE WAS 94. THE CURRENT MILEAGE WAS 600. UPDATED 5/6/10 *CN…”
NHTSA complaint #10318996, 2010

Equipment 2

“MY 2010 GMC TERRAIN 4 CYLINDER AWD HAS MADE PINGING NOISE AND RATTLING WITH ACCELERATION SINCE NEW. THE BEST GAS MILAGE IT HAS EVER GOTTEN WAS 20.9 MPG. THE WINDOW STICKER ON THE DEALER LOT STATED GAS MILAGE RANGE CITY/20 HIGHWAY/29.. THE EXPECTED RANGE FOR MOST DRIVERS WAS 24-34 MPG. I BELIEVE THIS RANGE TO BE FRAUDULENT, AND SHOULD BE INVESTIGATED. I WILL BE HAVING THE ENGINE SCANNED ON THE DEALER COMPUTER. A SECOND FAILURE OF MY VEHICLE IS THE POWER REAR LIFTGATE. IT FULLY OPENS INITIALLY THEN STARTS TO CLOSE ON IT'S OWN, IT CANNOT BE STOPPED BY FORCE, UNTIL IT CLOSES COMPLETELY. THERE I…”
NHTSA complaint #10411763, 2011

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AIR BAG, THE FRONT PASSENGER SIDE AIR BAG, AND THE FRONT PASSENGER SIDE CURTAIN AIR BAG. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED; HOWEVER, THE TECHNICIAN ADVISED THAT THE RADIO NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.”
NHTSA complaint #10860955, 2010

Fuel System 2 1 crash

“ON 10/17/2013 MY WIFE EXPERIENCED A SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE AT OUR LOCAL WALGREEN'S PHARMACY. AS SHE WAS PULLING INTO A PARKING SPACE IN FRONT OF THE PHARMACY THE CAR KEPT MOVING FORWARD SLOWLY ALTHOUGH SHE WAS PRESSING ON THE BRAKE PEDAL AS HARD AS SHE COULD. THE CAR CRAWLED UP THE CONCRETE CURB STOP SLOWLY AND HIT THE STEEL PIPE BOLLARD PLACED IN FRONT OF THE CURB STOP TO PROTECT THE WALKWAY FRONT OF THE STORE. NO INJURIES OCCURRED TO MY WIFE, NO ONE WAS ON THE WALKWAY AT THE TIME. ONLY DAMAGE WAS TO THE BOLLARD (BENT OVER) PLASTIC BUMPER, GRILL AND RIGHT FRONT…”
NHTSA complaint #10550136, 2013 · crash

“I HAD COMPLAINED SEVERAL TIMES TO THE COURTESY GMC IN TRUSSVILLE, AL IN THE LAST THAT MY 2010 GMC TERRAIN WAS NOT GETTING GOOD GAS MILEAGE AND IDLING AND SHIFTING VERY ROUGH. AT THAT TIME IT WAS UNDER THE 36,000 MILE FACTORY WARRANTY. THEY PROCEEDED TO TELL ME THAT IT WAS JUST HOW THIS NEW ENGINE RAN BUT WAS NOT A PROBLEM. THE WEEK OF APRIL 4, 2011 MY VEHICLE STARTED REALLY HAVING ALOT MORE DIFFICULTIES ON IDLING, HAD NO PICKUP AND GAS MILEAGE GOT EVEN WORSE AND IT ALMOST CUT OFF A FEW TIMES. WELL I TOOK IT TO THE DEALERSHIP ON APRIL 11, 2011 AFTER HAVING SEVERAL WARNING LIGHTS COME ON AND WAS…”
NHTSA complaint #10396701, 2011

Child Seat 1

“SUNSHINE KIDS RADIAN SUPER LATCH DEFECT. IT IS INSTALLED PROPERLY AND COMES LOOSE VERY EASILY! MY 20 MONTH OLD DAUGHTER DID IT WITH HER FOOT WITHOUT ME KNOWING IT! (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=GMC, MODEL=TERRAIN). *TR”
NHTSA complaint #10400839, 2011

Interior Lighting 1

“TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO DISPLAY LIGHTING FLICKERED AND WOULD NOT ILLUMINATE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY) THAT COULD HAVE BEEN RELATED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT”
NHTSA complaint #10537702, 2013

Lane Departure 1

“THE EMERGENCY FLASHER BUTTON STICKS DOWN IT STICKS BEING PUSHED IN ALONG WITH THE ECO BUTTON AND I FEEL THE DRIVE SHAFT SHOULD BE MORE DURABLE THAN 155,000 MI OR 11 YEARS”
NHTSA complaint #11402947, 2021

Traction Control System 1

“I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND ALL OF A SUDDEN IT SLOWED DOWN TO ABOUT 20 MPH WITHOUT ANY WARNING. I LOOKED DOWN AND SAW THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ON. IN THE MIDDLE OF THE DASHBOARD IT SAID ENGINE SPEED REDUCED. I BACKED DOWN AN ENTRANCE RAMP TO GET ONTO A LOCAL ROAD. AFTER 1 HOUR THE CAR WAS RESTARTED AND SEEMED OK. NOT LONG AFTER IT HAPPENED AGAIN. I TOOK IT TO THE GMC DEALER, THEY DROVE IT 47 MILES AND COULD NOT GET IT TO ACT UP.I GOT THE CAR BACK, DROVE IT 70 MILES HOME AND THE NEXT MORNING IT HAPPENED AGAIN, 3 MILES FROM MY HOUSE. I HAD IT TOWED TO TH…”
NHTSA complaint #10554133, 2013

Wheels 1

“VEHICLE FAILED PENNSYLVANIA INSPECTION DUE TO SIDEWALL CRACKING ON ALL FOUR OEM MICHELIN LATITUDE TOUR P235/55R18 TIRES (FRONT TIRES HAVE 6/32" TREAD DEPTH REMAINING, REAR TIRES HAVE 7/32" TREAD DEPTH REMAINING). VEHICLE DEEMED UNSAFE TO DRIVE UNTIL ALL TIRES ARE REPLACED DUE TO RISK OF BLOWOUT. MICHELIN CAMPAIGN #13T006000 DOES NOT COVER THIS PARTICULAR TIRE, EVEN THOUGH SIDEWALL DEFECT IS THE SAME AS THAT AFFECTING THOSE TIRES THAT ARE INCLUDED IN RECALL. OWNER WAS OFFERED A 60% DISCOUNT ON REPLACEMENT TIRES FROM AN AUTHORIZED MICHELIN RETAILER, WHICH MANUFACTURER'S EXECUTIVE RESPONSE MAN…”
NHTSA complaint #10579609, 2014