2010 Ford Mustang Problems & Owner Complaints

Air Bags 179 7 crash 1 fire 10 injury 2 death

“I GOT INTO A WRECK WITH A VEHICLE THAT PAST A STOP SIGN HITTING ME AT 120MPH. THE AIRBAG IN THE DRIVERS SEAT EXPLODED IMMEDIATELY. I HAD MY MUSTANG SERVICE IN GALVESTON FORD DEALERSHIP FOR MY AIRBAGS WITHIN A YEAR. LUCKILY I PUSHED MY SEAT BACK TO AVOID MAJOR INJURIES TO MY FACE.*DT*DT*JB AIRBAG HAS BEEN REPLACED *JB”
NHTSA complaint #11353905, 2020 · crash · fire · 2 death(s)

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A HIGHWAY, THE TRAFFIC BEGAN TO SLOW DOWN WHEN THEIR VEHICLE WAS IMPACTED ON THE REAR. NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT LATER SOUGHT MEDICAL CARE AND WAS DIAGNOSED WITH WHIPLASH AND MULTIPLE CERVICAL LUMBAR INJURIES. IT WAS UNKNOWN A POLICE REPORT WAS FILED. THE CALLER CONTACTED FORD AND WAS PROVIDED WITH CASE NUMBER 22339965 ALONG WITH BEING ADVISED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.”
NHTSA complaint #11242697, 2019 · crash · 1 injury(ies)

“ON MAY 25TH, 2016 I WAS DRIVING MY 2010 FORD MUSTANG DOWN VINEVILLE AVENUE WHEN A CAR STOPPED IN FRONT OF ME AND MY CAR CAME CRASHING IN TO THEIRS, MY FRONT END OF MY VEHICLE WENT UNDER THE TAIL OF THEIR CAR, UPON IMPACT MY AIRBAGS DID NOT DEPLOY. ON THAT DAY I WAS GETTING ANOTHER CHANCE AT LIFE ,THANKFULLY I HAD MY SEAT BELT ON ,BECAUSE I COULD HAVE BEEN EASILY ANOTHER ADDITION ON THE LIST OF FATALITIES. I CONTACTED FORD ABOUT MY AIR BAGS NOT DEPLOYING AND THEY HAD ME TO TAKE MY VEHICLE TO RIVERSIDE FORD IN MACON GA FOR TESTING ON JULY 8TH. AFTER PERFORMING TWO TEST FORD STILL COULDN'T FIGUR…”
NHTSA complaint #10893335, 2016 · crash · 1 injury(ies)

Structure 17 1 crash 1 injury

“ON MAY 25TH, 2016 I WAS DRIVING MY 2010 FORD MUSTANG DOWN VINEVILLE AVENUE WHEN A CAR STOPPED IN FRONT OF ME AND MY CAR CAME CRASHING IN TO THEIRS, MY FRONT END OF MY VEHICLE WENT UNDER THE TAIL OF THEIR CAR, UPON IMPACT MY AIRBAGS DID NOT DEPLOY. ON THAT DAY I WAS GETTING ANOTHER CHANCE AT LIFE ,THANKFULLY I HAD MY SEAT BELT ON ,BECAUSE I COULD HAVE BEEN EASILY ANOTHER ADDITION ON THE LIST OF FATALITIES. I CONTACTED FORD ABOUT MY AIR BAGS NOT DEPLOYING AND THEY HAD ME TO TAKE MY VEHICLE TO RIVERSIDE FORD IN MACON GA FOR TESTING ON JULY 8TH. AFTER PERFORMING TWO TEST FORD STILL COULDN'T FIGUR…”
NHTSA complaint #10893335, 2016 · crash · 1 injury(ies)

“WATER POOLING BEHIND DRIVER SEAT ON FLOORBOARD. VERY STRONG CHEMICAL SMELL IN CAR. CONDENSATION INSIDE ALL WINDOWS EVERYDAY. CAR PARKED ON DRIVEWAY NEXT TO HOUSE. INITIALLY TAKEN TO DEALER ~1 YEAR AGO FOR ODOR (NO WATER YET). COULD NOT IDENTIFY PROBLEM, NOTHING DONE. TECHNICIAN DOING INSPECTION LAST WEEK THOUGHT IT WAS MOLD CAUSING THE OVERWHELMING SMELL AND THERE MUST BE A LEAK. TOOK TO DEALER FOLLOWING MONDAY. DEALER DETERMINED A SEAM IN THE BODY NEEDED TO BE REPAIRED TO STOP THE WATER LEAK. DRIED AND CLEANED INTERIOR TO GET RID OF SMELL. UNKNOWN HOW LONG DEODORIZING WILL LAST THOUGH. CONCER…”
NHTSA complaint #11298214, 2020

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE VEHICLE FROM THE PASSENGER SIDE AND TRAVELED TO THE BACK SEAT AREA. THE CONTACT STATED THAT ALL OF THE WINDOWS WERE ROLLED UP WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE WATER MAY HAVE ENTERED INTO THE CABIN FROM THE SEAM WHERE THE HOOD MET THE FRONT WINDSHIELD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.”
NHTSA complaint #11151939, 2018

Power Train 13 1 crash 1 injury

“BOUGHT A 2010 MUSTANG GT500 CONVERTIBLE ON FEB 18 2010. SINCE THEN I HAVE HAD TWO OF THE SAME ISSUES WITH PROBLEMS SHIFTING THE TRANSMISSION TO SECOND GEAR AND FIFTH GEAR. IT IS IN THE SHOP NOW FOR THE SECOND TIME TRYING TO FIX THIS PROBLEM. ALSO, IN MARCH, MY VEHICLE WAS STRUCK BY A CAR FROM THE REAR WITH NO AIRBAG DEPLOYMENT. THE CAR WAS IN THE FORD SERVICE SHOP GETTING THE TRANSMISSION CHECKED BEFORE THE WORK WAS DONE ON THE CAR TO FIX THE REAR BUMPER. (THE TRANSMISSION HAD AN ISSUE BEFORE THE WRECK). ON JULY 24 AROUND 930 PM MY PASSENGER SEAT AIRBAG DEPLOYED ON MY PASSENGER WITH 0 IMPACT…”
NHTSA complaint #10346129, 2010 · 1 injury(ies)

“When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable”
NHTSA complaint #11497506, 2022 · crash

“I was simply going up a slight hill and the wrench light turned on I lost power she still accelerated but sluggish and changing gears was sluggish too. Turned it off at the house made sure my CAI was good and the light is off. I see tons upon tons of people complaining about the wrench light and the throttlebody. No codes. Something is wrong with them I see people have trouble with 12k on their Throttle body. I wanted to go on here to say that I believe it is EXTREMELY dangerous for the issue to come and go especially on busy roads. The problem comes and goes without a trace. So dangerous it d…”
NHTSA complaint #11426953, 2021

Electrical System 10 1 crash 1 fire 1 injury

“I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTA…”
NHTSA complaint #10717806, 2015 · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 MUSTANG GT. THE CONTACT STATED THAT THE FUEL PUMP RELAY FUSE BURNED OUT AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE TECHNICIAN REPLACED THE FUEL PUMP RELAY BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10577229, 2013 · fire

“PCM- ENGINE BEGINS TO CHUG AND STALL AT A STOP/IDLE UNTIL ENGINE COMPLETELY SHUTS OFF. MUST PLACE IN PARK, TURN OFF IGNITION AND RESTART IGNITION/CAR; DRIVING SAFETY HAZARD TO HAVE CAR SHUTTING DOWN IN BUMPER TO BUMPER TRAFFIC, AT EVERY STOP SIGN, EVERY STOP LIGHT, AND EVERY TIME OF IDLING.”
NHTSA complaint #10914115, 2016 · crash

Vehicle Speed Control 10 2 crash 2 injury

“TL* THE CONTACT OWNED A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A THUD SOUND WAS HEARD FROM THE FRONT END AND THE VEHICLE ACCELERATED OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO AN IMPOUND. THE DEALER WAS NOT CONTACTED. A WEEK AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS MADE A…”
NHTSA complaint #11015226, 2015 · crash · 1 injury(ies)

“WAS PULLING INTO PARKING SPOT AT CHURCH AND THE CAR SURGED FORWARD AND HIT A CONCRETE WALL. FOOT WAS ON THE BRAKE PEDAL COMING TO A STOP; WAS GOING SLOWLY WHEN THE CAR SUDDENLY LUNGED FORWARD. THE BUMPER AND HOOD WERE DAMAGED AND WILL NEED TO BE REPLACED. TOOK TO FORD DEALERSHIP TO RUN DIAGNOSTIC, BUT THEY SAID ALL CODES WERE "WITHIN SPECS". THIS WAS THE FIRST EXPERIENCE WITH SURGE. NECK A LITTLE STIFF AND SON HURT ELBOW (BUT IS OK). NOW WILL HAVE CAR BODY REPAIRED AND HOPE THIS DOESN'T HAPPEN AGAIN. SCARY. *TR”
NHTSA complaint #10371876, 2010 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED ACTIVATED THE PARKING BRAKE UP AND SHUT THE VEHICLE OFF. THE CONTACT STATED THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.”
NHTSA complaint #11337256, 2020

Service Brakes 9 1 crash

“PARKED ON INCLINE ROLLED BACK INTO ANOTHER VEHICLE WITH EMERGENCY BRAKE APPLIED. TOOK PICTURES. VEHICLE WAS STATIONARY”
NHTSA complaint #11193255, 2019 · crash

“ABS AND TRACTION CONTROL HAVE QUIT WORKING...”
NHTSA complaint #11455113, 2022

“FREQUENT EMERGENCY BRAKE FAILURE. USAGE OF THE EMERGENCY BRAKE (E-BRAKE) DOES NOT PROPERLY HOLD VEHICLE WHEN PARKED. THE VEHICLE IS A MANUAL TRANSMISSION AND REQUIRES USAGE OF THE E-BRAKE ON INCLINED SURFACES. THE E-BRAKE DOES NOT HOLD THE VEHICLE ON INCLINED SURFACES, EVEN AFTER ADJUSTING THE E-BRAKE ADJUSTMENT BOLT IN THE CENTER CONSOLE.”
NHTSA complaint #11076157, 2018

Engine 8 1 crash

“PCM- ENGINE BEGINS TO CHUG AND STALL AT A STOP/IDLE UNTIL ENGINE COMPLETELY SHUTS OFF. MUST PLACE IN PARK, TURN OFF IGNITION AND RESTART IGNITION/CAR; DRIVING SAFETY HAZARD TO HAVE CAR SHUTTING DOWN IN BUMPER TO BUMPER TRAFFIC, AT EVERY STOP SIGN, EVERY STOP LIGHT, AND EVERY TIME OF IDLING.”
NHTSA complaint #10914115, 2016 · crash

“Airbag deployed while stopped in traffic on the 91 east freeway.”
NHTSA complaint #11510203, 2022

“I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal”
NHTSA complaint #11502903, 2022

Unknown Or Other 7 1 crash

“CAR WAS STOPPED IN DRIVEWAY WHILE EXITING TO OPEN GARAGE DOOR USING BUTTON IN GARAGE. GOT BACK INTO CAR AND PUT CAR IN DRIVE TO PULL INTO GARAGE. CAR TOOK OFF OUT OF CONTROL. BRAKES DID NOT SLOW VEHICLE. IT KEPT ACCELERATING WITHOUT PRESSING GAS PEDAL. BRAKES DID ABSOLUTELY NOTHING TO STOP VEHICLE. VEHICLE STOPPED ONLY AFTER BUSTING THROUGH A BRICK WALL IN REAR OF GARAGE.”
NHTSA complaint #10735645, 2015 · crash

“ABS AND TRACTION CONTROL HAVE QUIT WORKING...”
NHTSA complaint #11455113, 2022

“The car make a ticking noise when you turn the air or heat on it’s been going on 3 years now”
NHTSA complaint #11589985, 2021

Fuel/Propulsion System 5 1 crash 1 fire

“TL* THE CONTACT OWNS A 2010 MUSTANG GT. THE CONTACT STATED THAT THE FUEL PUMP RELAY FUSE BURNED OUT AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE TECHNICIAN REPLACED THE FUEL PUMP RELAY BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.”
NHTSA complaint #10577229, 2013 · fire

“PCM- ENGINE BEGINS TO CHUG AND STALL AT A STOP/IDLE UNTIL ENGINE COMPLETELY SHUTS OFF. MUST PLACE IN PARK, TURN OFF IGNITION AND RESTART IGNITION/CAR; DRIVING SAFETY HAZARD TO HAVE CAR SHUTTING DOWN IN BUMPER TO BUMPER TRAFFIC, AT EVERY STOP SIGN, EVERY STOP LIGHT, AND EVERY TIME OF IDLING.”
NHTSA complaint #10914115, 2016 · crash

“MY CAR IS AT THE SERVICE DEPARTMENT AT PLANET FORD IN SPRING, TX. I NOTICED A SMELL OF GASOLINE AND TOOK THE VEHICLE IN FOR INSPECTION WHEN I HAD THE PASSENGER AIRBAG RECALL DONE. I SPECIAL ORDERED THE VEHICLE IN THE SPRING OF 2009 THROUGH THEIR DEALERSHIP FROM FORD. THE VEHICLE CURRENTLY HAS VERY LOW MILEAGE, 28,000. THE SERVICE MANAGER INFORMED ME THAT THE GAS TANK IS COMING APART AT THE SEAM AND THAT I WOULD NEED TO PAY $3000 TO REPLACE THE TANK. I CALLED FORD CUSTOMER CARE WITH MY SAFETY CONCERNS AND REQUESTED THEY SEND A REPRESENTATIVE TO PLANET FORD TO INSPECT THE TANK FOR DEFECT AN…”
NHTSA complaint #11364742, 2020

Suspension 5

“I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal”
NHTSA complaint #11502903, 2022

“IN DECEMBER 2018 MY CAR BEGAN TO MAKE CRUNCHING, SQUEAKING AND CHIRPING SOUNDS COMING FROM THE FRONT SUSPENSION WHEN DRIVING SLOWLY OVER UNEVEN SURFACES, SMALL CRACKS IN ROAD, GOING SLOWLY OVER SPEED BUMPS OR UP DRIVEWAY RAMPS. THERE IS ALSO A NOTICEABLE SHIMMY IN THE STEERING WHEEL AT OVER 30 MPH. IN JANUARY, MY FORD SERVICE ADVISOR TOLD ME I NEED TO REPLACE BOTH FRONT CONTROL ARM ASSEMBLIES FOR APPROX $1,700 WHICH COMES AS A HUGE SHOCK TO ME CONSIDERING MY CAR HAS ONLY 14,000 MILES ON IT!!! I WENT HOME TO DO SOME RESEARCH FOUND A TSB FOR THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS WIT…”
NHTSA complaint #11176096, 2018

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABNORMALLY HOT AND THE FRONT OF THE VEHICLE WAS SHAKING. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO PART AVAILABILITY DATE FOR THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
NHTSA complaint #10806689, 2015

Engine And Engine Cooling 4

“THE CAR WILL PUT THE AUTOMATIC TRANSMISSION IN NEUTRAL WHEN STOPPED, AND WILL REQUIRE AN ACCELERATION TO CAUSE THE CAR TO ENTER FIRST GEAR. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD. THIS IS NOT EVERY TIME, BUT IS INCONSISTENT, AND LEADS TO A RISKY SITUATION WHERE THERE MAY BE A MOMENT OF UNRESPONSIVENESS. THE DEALER HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. *LN”
NHTSA complaint #10375233, 2010

“TL*THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE CONTACT WAS DRIVING 5 MPH SHE NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW MINUTES THE ENGINE SUDDENLY SHUT OFF; HOWEVER, AFTER THE VEHICLE SHUT OFF ALL OF THE ELECTRICAL COMPONENTS CONTINUED TO OPERATE NORMALLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 800.”
NHTSA complaint #10311500, 2010

“I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON…”
NHTSA complaint #10435319, 2009

Equipment 4

“NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM! *TR”
NHTSA complaint #10614847, 2013

“TL*THE CONTACT OWNS A 2010 FORD MUSTANG GT. THE CONTACT STATED THAT AIR CONDITIONER CONDENSER FANS WERE BUILT WITH A DEFECTIVE MATERIAL WHICH ALLOWED ROAD DEBRIS TO BEND THE FAN. THE DEALER STATED THAT THE FANS WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATLEY 75,000.”
NHTSA complaint #10362929, 2010

“I PURCHASED A 2010 FORD MUSTANG (VIN: [XXX] ) IN APRIL OF 2009. THIS VEHICLE WAS EQUIPPED WITH PIRELLI PZERO NERO TIRES THAT WERE MANUFACTURED IN NOVEMBER OF 2008. IN APRIL 2010, I NOTICED CRACKS IN THE RUBBER IN BETWEEN THE TREAD RIBS ON ALL 4 TIRES. THESE TIRES HAD ~17K MILES ON THEM AND WERE 1 YEARS OLD. I CAN PROVIDE PICTURES UPON REQUEST. I AM REPORTING THIS PROBLEM SINCE I BELIEVE THAT IT COULD POTENTIALLY BE A SAFETY HAZARD AND IT OCCURRED DURING NORMAL TIRE OWNERSHIP. SINCE ALL 4 TIRES EXHIBITED THIS PROBLEM, I DO NOT BELIEVE THAT THIS IS AN ISOLATED CASE AND THERE COULD BE OTHE…”
NHTSA complaint #10330275, 2010

Exterior Lighting 3

“THE REAR TAIL LIGHTS SAY ON FULL INTENSITY (THE SAME INTENSITY AS IF BRAKING). WHEN THE IGNITION IS OFF, THE TAIL LIGHTS REMAIN ON FULL INTENSITY. WHEN THE BRAKE PEDAL DEPRESSED, THE LIGHT INTENSITY REMAINS ON FULL WITH NO CHANGE. THEY DO NOT TURN OFF. HOWEVER, THE LIGHTS RESPOND PROPERLY TO THE TURN SIGNALS (SAME LIGHTS USED), BY SEQUENTIALLY ALTERNATING INSIDE LIGHT "TRAVELING" TO THE OUTSIDE, AS THE MUSTANG TAIL LIGHTS ARE A THREE LIGHT SEQUENCE ON EACH SIDE, LEFT AND RIGHT. THE PASSENGER FLOORBOARD CARPETING IS WET AND THE WIRES LEADING INTO THE SMART JUNCTION BOX ON THE PASS…”
NHTSA complaint #10546742, 2013

“LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITIC…”
NHTSA complaint #10370781, 2001

“THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY…”
NHTSA complaint #10354331, 2000

Steering 3

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABNORMALLY HOT AND THE FRONT OF THE VEHICLE WAS SHAKING. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO PART AVAILABILITY DATE FOR THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
NHTSA complaint #10806689, 2015

“WAS GETTING A SHUTTER FEEL WHILE DRIVING. SAM PACK FORD REPLACED POWER STEERING PUMP, POWER STEERING RESERVOIR AND POWER STEERING HOSE ASSEMBLY TO FIX PROBLEM. MY BE OF CONCERN FOR OTHER MUSTANG OWNERS. *TR”
NHTSA complaint #10509713, 2012

“TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE RACK AND PINION UNIT MALFUNCTIONED. THE RACK AND PINION MAKES THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO HAS NOT FOUND ANY DEFECTS WITHIN THE RACK AND PINION. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 5,813.”
NHTSA complaint #10314593, 2010

Tires 3

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: P215/60R17 (NA). SOON AFTER THE VEHICLE WAS PURCHASED, ALL THE TIRES WERE FOUND TO BE DRY ROTTED. THE TIRES ALSO BEGAN TO PEEL AND CRACK. THE CONTACT ATTEMPTED TO HAVE THE TIRES REPAIRED. THEY VEHICLE WAS TAKEN BACK TO CARMAX KEARNY MESA (7766 BALBOA AVE, SAN DIEGO, CA 92111, (858) 712-6486 WHERE THE MECHANICS AGREED TO SERVICE THE TIRES. WHEN THE CONTACT TOOK THE VEHICLE BACK, THE DEALER REFUSED TO REPAIR THE TIRES BECAUSE CHUNKS OF THE TIRES WERE NOT FALLING OFF. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE M…”
NHTSA complaint #11210436, 2019

“I PURCHASED A 2010 FORD MUSTANG (VIN: [XXX] ) IN APRIL OF 2009. THIS VEHICLE WAS EQUIPPED WITH PIRELLI PZERO NERO TIRES THAT WERE MANUFACTURED IN NOVEMBER OF 2008. IN APRIL 2010, I NOTICED CRACKS IN THE RUBBER IN BETWEEN THE TREAD RIBS ON ALL 4 TIRES. THESE TIRES HAD ~17K MILES ON THEM AND WERE 1 YEARS OLD. I CAN PROVIDE PICTURES UPON REQUEST. I AM REPORTING THIS PROBLEM SINCE I BELIEVE THAT IT COULD POTENTIALLY BE A SAFETY HAZARD AND IT OCCURRED DURING NORMAL TIRE OWNERSHIP. SINCE ALL 4 TIRES EXHIBITED THIS PROBLEM, I DO NOT BELIEVE THAT THIS IS AN ISOLATED CASE AND THERE COULD BE OTHE…”
NHTSA complaint #10330275, 2010

“THIS IS A REQUEST TO ENSURE COMPLIANCE AND ANALYSIS ON ALL FORD MUSTANG AUTOMOBILES. PLEASE INSPECT EQUIPMENT ON MUSTANGS, TIRES, DEFECTS, RECALLS. PLEASE INSPECT FOR 2010 BACK UNTIL AT LEAST 2005. PLEASE HELP TO ENSURE FREQUENT FLUID CHANGES AND NEW AUTOMOTIVE FLUID RECYCLING PROGRAMS ON A STATE TO STATE BASIS. PLEASE INSPECT ALL EQUIPMENT FOR DEFECTS AND RECALLS. PLEASE INSPECT TIRES FOR DEFECTS AND RECALLS. *TR”
NHTSA complaint #10302006, 2010

Electronic Stability Control (Esc) 2 1 injury

“I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTA…”
NHTSA complaint #10717806, 2015 · 1 injury(ies)

“MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR”
NHTSA complaint #10512106, 2011

Fuel System 2

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE ROTATING THE TIRES, HE NOTICED THE FUEL LINE WAS HAD FRACTURED AND WAS DANGLING FROM ITS HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER; THE BRACKET FOR THE FUEL LINE WAS MISSING. THE DEALER ADVISED THAT THE BRACKET WAS NOT A PART THAT WAS SOLD INDIVIDUALLY AND THE ENTIRE FUEL LINE ASSEMBLY COVER WOULD NEED TO BE PURCHASED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,733. THE CONSUMER STATED THE PROBLEM HE IS HAVING IS NOT ONLY SPECIFIC TO HIS VEHICLE. HE FOUND TWO OTHER MODELS THAT HAD THE SAME MISSI…”
NHTSA complaint #10339641, 2010

“I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON…”
NHTSA complaint #10435319, 2009

Seat Belts 2

“MUSTANG HAD FRONT DRIVER AIRBAG INFLATOR RECALL, TOOK OVER A YEAR TO GET THIS FIXED, WHILE BEING REPAIRED, AIRBAG LIGHT CONSTANT ILLUMINATED ON DASH PANEL, DEALERSHIP RAN DIAGNOSTIC, INDICATED PASSENGER SEATBELT RETRACTOR AND OR SENSOR MALFUNCTION, WITHIN 2 DAYS OF PICKING UP CAR RECEIVED NOTICE IN MAIL OF YET ANOTHER AIRBAG RECALL, PASSENGER SIDE INFLATOR. CONTACTED FORD CUSTOMER SERVICE REGARDING THE PASSENGER SEATBELT RETRACTOR AIRBAG SENSOR AND WAS TOLD HAS NOTHING TO DO WITH CURRENT RECALL AND NOTHING WILL BE DONE WITH THIS ISSUE.”
NHTSA complaint #10906144, 2016

“NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM! *TR”
NHTSA complaint #10614847, 2013

Visibility 2

“I WAS STANDING OUTSIDE OF THE CAR. I UNLOCKED THE VEHICLE. DRIVER SIDE DOOR WAS THEN OPENED. WHEN DRIVER'S SIDE DOOR WAS OPENED, THE PASSENGER SIDE WINDOW SHATTERED. THE CAR WAS IN A PARKING LOT AND STATIONARY. NOTHING HIT THE WINDOW. NOTHING WAS THROWN AT THE WINDOW. AGAIN THE PASSENGER SIDE WINDOW SHATTERED WHEN THE DRIVER'S SIDE DOOR WAS OPENED. THE WINDOW WAS TINTED AND IS WHAT KEPT THE GLASS FROM SCATTERING ALL OVER THE GROUND AND IN THE CAR. THE WINDOW ITSELF IS BELIEVED TO BE DEFECTIVE BUT CANNOT VERIFY THIS. IT IS ALSO BELIEVED THAT THERE MIGHT HAVE BEEN AN ISSUE WITH THE WINDOW MECHAN…”
NHTSA complaint #10279916, 2009

“FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR”
NHTSA complaint #10357016, 2003

Wheels 2

“MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR”
NHTSA complaint #10512106, 2011

“2010 FORD MUSTANG. CONSUMER STATES FINISH CAME OFF OF VEHICLE WHEELS *TGW”
NHTSA complaint #10450950, 2011

Interior Lighting 1

“THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY…”
NHTSA complaint #10354331, 2000

Parking Brake 1 1 crash

“TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE VEHICLE BEGAN ROLLING BACKWARDS AFTER IT WAS PUT IN PARK AND THE PARKING BRAKE WAS SET. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. UPDATED 12/11/2015*JS”
NHTSA complaint #10731122, 2015 · crash

Seats 1

Visibility/Wiper 1

“I HAVE A 2010 FORD MUSTANG GT COUPE AND HAD TO HAVE MY FRONT WINDSHIELD REPLACED BECAUSE IT GOT DAMAGED. I HAD A NEW OEM WINDSHIELD INSTALLED BY SAFELITE GLASS WHO INSTALLED A CARLITE WINDSHIELD AND THE DISTORTION AROUND THE PERIMETER OF THE WINDOW IS VERY BAD. EVERYTHING LOOKS CURVY AND MAGNIFIED WHEN I SEE OUT OF THAT PART OF THE GLASS. REALIZE I SIT VERY LOW IN THE MUSTANG AND ACTUALLY SEE A LOT THROUGH THE BOTTOM 2 INCHES AND LEFT 2 INCHES. SAFELITE BROUGHT 5 DIFFERENT CARLITE WINDSHIELDS AND THEY ALL HAD THE SAME PROBLEM. MY INSURANCE COMPANY SAID I COULD USE SOMEONE ELSE SO I WENT T…”
NHTSA complaint #10472363, 2012