2010 Ford Expedition Problems & Owner Complaints

Electrical System 10 1 fire

“ON 04/14/2015 MY FRIEND OUR 2010 FORD EXPEDITION EL LIMITED IN THE DRIVEWAY AND WENT INTO THE HOUSE. APPROXIMATELY 2 HOURS LATER SHE HEARD THE ALARM GO OFF AND WENT OUTSIDE TO INVESTIGATE. THE CAR HAD DARK TINTS ON THE WINDOWS BUT THE CAR LOOKED DARKER THAN NORMAL THEN SHE REALIZED SHE COULDN'T SEE IN THE CAR BECAUSE IT WAS FULL OF BLACK SMOKE. A FEW SECONDS LATER SHE SAW A SPARK COMING FROM THE MIDDLE SECTION OF THE DASH BOARD THEN ALL THE WINDOWS BLEW OUT AT ONCE AND THE CAR BURST INTO FLAMES. SHE CALLED 911 AND THE FIRE DEPARTMENT MANAGED TO KEEP THE FIRE FROM SPREADING TO MY HOUSE AND…”
NHTSA complaint #10714140, 2015 · fire

“Interior A/c blower motor short. A/c stops and starts by itself with smell of wiring melting or burnt.”
NHTSA complaint #11482932, 2022

“I ATTEMPTED TO ROLE MY WINDOW UP WHILE DRIVING AND IT STOPPED WORKING. THE WINDOW WILL NOT ROLL UP OR DOWN AND IS STUCK OPEN. THE MOTOR MAKES A CLICKING SOUND. WINDOW IS NOT OFF TRACK EITHER.”
NHTSA complaint #11258661, 2019

Power Train 10 5 crash

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING WITH THE PARK ENGAGED, THE VEHICLE SHIFTED OUT OF GEAR AND ROLLED BACKWARDS CRASHING INTO A STEEL POST WITHOUT WARNING. THE FRONT AND REAR PASSENGER SIDE DOORS WERE AJAR. ADDITIONALLY, THE KEY FELL OUT OF THE IGNITION SWITCH. THE OCCUPANT SEATED IN THE REAR JUMPED OUT OF THE VEHICLE BUT SUSTAINED NO INJURIES OR MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED NELSON FORD LOCATED AT 201 COMM…”
NHTSA complaint #11246618, 2019 · crash

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO PARK AND THE KEYS WERE REMOVED FROM THE IGNITION, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A TREE. THE POLICE WERE CONTACTED AND REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.”
NHTSA complaint #10465100, 2012 · crash

“THE 2010 FORD EXPEDITION WAS PARKED IN A DRIVEWAY NOT ON AN INCLINE. WHILE IN PARK IT ROLLED BACKWARDS ACROSS A STREET AND CRASHED INTO A TREE. AFTER THE INCIDENT IT WAS DETERMINED THAT WITH THE ENGINE TURNED OFF AND THE KEY REMOVED THE CAR COULD BE PUT INTO ANY GEAR. IT WAS FURTHER DETERMINED THAT THE KEY COULD BE REMOVED WITH THE ENGINE OFF AND THE CAR IN DRIVE OR ANY OTHER GEAR. *TR”
NHTSA complaint #10434189, 2011 · crash

Structure 10 2 crash 2 injury

“FORD VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH HITS PICKUP TRUCK BROADSIDE PUSHES TRUCK AT 45 DEGREE ANGLE ABOUT 25 FEET. DAMAGE TO FORD FRONT BUMPER, FENDER AND HOOD JUST OFF CENTER OF VEHICLE. NO AIRBAG DEPLOYMENT!”
NHTSA complaint #11031370, 2017 · crash · 1 injury(ies)

“2010 FORD EXPEDITION WAS TRAVELING SOUTHBOUND. A 2007 CHEVY SILVERADO THAT WAS ON THE NORTHBOUND SIDE, MADE A LEFT-HAND TURN IN FRONT OF THE EXPEDITION WITHOUT YIELDING RIGHT OF WAY TO ONCOMING TRAFFIC. THE EXPEDITION WAS TRAVELING ABOUT 35 MPH AND THE BRAKES LOCKED UP LEAVING SKID MARKS ON THE PAVEMENT. THERE WAS NO TIME TO REACT AS IT TOOK PLACE SO QUICKLY. THE VEHICLES COLLIDED RIGHT FRONT TO RIGHT FRONT. THEN AS THE VEHICLES CONTINUED IN MOTION THE EXPEDITION WAS DRAGGED SIDEWAYS INTO A T-BONE TYPE POSITION WITH THE SIDE OF THE SILVERADO, AND THE FRONT OF THE EXPEDITION SLIDE DOWN THE SID…”
NHTSA complaint #10898585, 2016 · crash · 1 injury(ies)

“THERE ARE 3 SPOTS SO FAR THAT HAVE BUBBLED UP ON THE HOOD AND TAILGATE OF MY VEHICLE. IT'S STILL UNDER WARRANTY TILL 06/15 BUT FORD REFUSES TO DO ANYTHING ABOUT IT. *TR”
NHTSA complaint #10653982, 2014

Unknown Or Other 7 1 crash 3 injury

“Drivers side airbag did not deploy when the car was in an accident. The passenger side did even though there was no passenger. Both sensors went off.”
NHTSA complaint #11432724, 2021 · crash · 3 injury(ies)

“My vehicle will just shut off. No warning. No lights. It shuts off, I have to turn on my hazards, put it in park and restart the vehicle. It has shut off whether I am going forward/straight or turning, going 25 MPH - 40 MPH. it has shut off as I am turning and cars are coming down the street; at a school zone; under an under pass; one time we were on the freeway and it kept wanting to shut off but had to really press on the gas to keep it going and thankfully we made it to the service center. Sometimes it feels like the gas peddle is pushing my foot back. you press on the gas and nothing happ…”
NHTSA complaint #11608372, 2022

“A/C COMPRESSOR CLUTCH AND PULLEY SEPERATED A/C COMPRESSOR SEIZED UP SERPENTINE BELT GOT DAMAGED FROM THE SEIZE. TRUCK WOULD STALL AND LOSE POWER AT STOP LIGHTS AND INTERSECTIONS BECAUSE IT WAS SEIZING AND TAKING ENERGY FROM THE BATTERY AND TRUCK. WAS TOLD IT WAS A CAM SENSOR THE WHOLE TIME IT WAS THE A/C COMPRESSOR PULLEY AND CLUTH THAT DISCONNECTED AND FELL OFF WHILE DRIVING. SCARIEST THINNG EVER IN MY LIFE. AND THE FACT I CANT GET A A/C BYPASS PULLEY FOR THIS YEAR OF THIS TRUCK IM BASICALLY SCREWED BECAUSE ITS A MIDDLE OF A PANDEMIC MY CHILDREN ARE IN REMOTE LEARNING FROM HOME FOR SCHOOL I C…”
NHTSA complaint #11378057, 2020

Seats 6

“2010 FORD EXPEDITION HEADREST DESIGN IS EXTREMELY UNCOMFORTABLE. ANGLE IS TOO FAR FORWARD. I HAVE CONSTANT UPPER BACK AND NECK PAIN SINCE BUYING THIS VEHICLE IN MAY 2010. THE DEALER HAS NO SOLUTION TO ALTER OR REPLACE FACTORY PARTS. FORD NEEDS TO REPLACE THIS DEFECTIVE PART IMMEDIATELY! *TR”
NHTSA complaint #10381369, 2010

“I JUST WANT TO REPORT HOW UNCOMFORTABLE THE HEADREST IN THE FORD EXPEDITION ARE. THEY ARE TILTED WAY TO FAR FORWARD. *TR”
NHTSA complaint #10370417, 2010

“HEADRESTS FOR DRIVER'S AND PASSENGER'S SEATS ARE AT AN ACUTE INWARD ANGLE FORCING IMPROPER SITTING POSITION IN SEAT AND POINTING THE HEAD DOWNWARD. *TR”
NHTSA complaint #10362423, 2010

Engine 4

“FIRST INCIDENT IN MARCH 2019 FROM PARKED POSITION, PUT CAR IN DRIVE AND IT "RACED" OUT OF CONTROL, TRIED TO BRAKE AND FINALLY STOPPED THE CAR JUST SHORT OF JUMPING CURB ACROSS THE STREET. IN MAY 2019 WAS LEAVING A PARKING AREA AND CAR REPEATED SAME THING. TOOK LONGER TO STOP, BUT HAD THERE BEEN ANOTHER CAR OR PEDESTRIAN IN FRONT OF ME, COULD HAVE BEEN SERIOUS. WITHIN THE LAST WEEK, (JUNE 15), IF CAR IS IDLING EITHER AT LIGHT OR IN PARK, ENGINE WILL START RACING. TURN OFF CAR AND RESTART, IT WILL START AGAIN, BUT WITHOUT MY TOUCHING ACCELERATOR, WHEN CAR IS IN DRIVE WILL "CRUISE " AT 25 MPH…”
NHTSA complaint #11222778, 2019

“FORD VEHICLE SHUTS OFF SPORADICALLY WITH MULTIPLE WARNING LIGHTS WHILE DRIVING AND STATIONARY. THE BRAKES ALSO SEIZE UP TO THE POINT WHERE THEY OVER HEAT AND COULD CATCH FIRE. THE MOST RECENT EVENT HAPPENED MAY 15TH AFTER PICKING THE CAR UP FROM MY LOCAL REPAIR SHOP TO TRY AND REPAIR WHAT FORD DEALERSHIPS HAS NOT BEEN ABLE TO REPAIR. IT SHUT OFF ON THE WAY HOME. MAY 16TH THE BRAKES LOCKED UP. THIS ISSUE HAS BEEN GOING ON FOR A OVER A YEAR. MY VEHICLE HAS BEEN TO SEVERAL REPAIR SHOPS AND WAS RECENTLY AT AUTO NATION FORD IN UNION CITY GA FOR OVER A MONTH AWAITING A PART THAT NEVER SHOWED UP. I…”
NHTSA complaint #11208121, 2019

“EXPEDITION SHUT OFF RANDOMLY, TOOK TO DEALER TOLD WAS FINE AND 2 DAYS LATER WHILE MY WIFE AND 3 KIDS WERE DRIVING. ENGINE FAILED WHILE DRIVING. NO LIGHTS ON DASH OR WARNING. LOST CONTROL OF VEHICLE WHILE DRIVING AT 30 MILES AND HOUR. NEEDS NEW ENGINE. FORD IS COMPLETELY BLOWING THIS ISSUE OFF. MAJOR SAFETY CONCERN.”
NHTSA complaint #11082425, 2018

Air Bags 3 2 crash 8 injury

“I WAS T-BONED BY A PICKUP TRUCK WHO RAN A STOP SIGN, COMBINED SPEED OF COLLISION WAS A HUNDRED MPH. ALL AIRBAGS WERE DEFLATED. I HAD LACERATIONS TO MY HEAD AND EYE CONSISTENT WITH IMAGES OF THOSE CAUSED BY TAKATA AIRBAGS.”
NHTSA complaint #10863168, 2013 · crash · 7 injury(ies)

“2010 FORD EXPEDITION WAS TRAVELING SOUTHBOUND. A 2007 CHEVY SILVERADO THAT WAS ON THE NORTHBOUND SIDE, MADE A LEFT-HAND TURN IN FRONT OF THE EXPEDITION WITHOUT YIELDING RIGHT OF WAY TO ONCOMING TRAFFIC. THE EXPEDITION WAS TRAVELING ABOUT 35 MPH AND THE BRAKES LOCKED UP LEAVING SKID MARKS ON THE PAVEMENT. THERE WAS NO TIME TO REACT AS IT TOOK PLACE SO QUICKLY. THE VEHICLES COLLIDED RIGHT FRONT TO RIGHT FRONT. THEN AS THE VEHICLES CONTINUED IN MOTION THE EXPEDITION WAS DRAGGED SIDEWAYS INTO A T-BONE TYPE POSITION WITH THE SIDE OF THE SILVERADO, AND THE FRONT OF THE EXPEDITION SLIDE DOWN THE SID…”
NHTSA complaint #10898585, 2016 · crash · 1 injury(ies)

“VEHICLE CONVERTED TO STRETCH LIMOUSINE BY IMPERIAL COACH IN SPRINGFIELD, MO. THE METHOD OF CONVERSION CAUSED THE SIDE CURTAIN AIRBAGS TO BE PERMANENTLY DISABLED CAUSING THE VEHICLE TO CONSTANTLY DISPLAY THE AIRBAG LIGHT ON THE DASHBOARD. THIS CONVERSION ALSO HAMPERED THE TRACTION CONTROL REQUIRING THE DRIVER TO TURN OFF TRACTION CONTROL PRIOR TO OPERATING THE VEHICLE TO AVOID DIFFICULTY MANEUVERING AROUND TURNS. THESE OPERATING DEFICIENCIES ARE ONLY ON THE VEHICLE WITH VIN# [XXX]. WE WERE AWARE OF THE SITUATION WHEN WE PURCHASED THE VEHICLE HOWEVER, WE HAVE SOLD THE VEHICLE "AS IS" AT AUCTION…”
NHTSA complaint #11012929, 2016

Engine And Engine Cooling 3 1 crash 1 injury

“ON WEDNESDAY MORNING, JULY 27, 2011, BETWEEN 8:30 A.M. AND 9:00 A.M., I TOOK MY 2010 FORD EXPEDITION TO THE FOUNTAIN CAR WASH IN PLANO. UPON EXITING THE CAR WASH TUNNEL, I SHIFTED THE TRUCK FROM NEUTRAL TO DRIVE, IDLED SLOWLY OUT OF THE TUNNEL AND AROUND THE HAIRPIN TURN TO HEAD TO THE BACK OF THE BUILDING WHERE CAR WASH EMPLOYEES DRY VEHICLES BY HAND. IN THE DRIVEWAY AHEAD OF ME WAS A BLUE FORD EXPEDITION. ONCE AROUND THE TURN, I PRESSED ON THE ACCELERATOR TO MOVE THE TRUCK FORWARD. AS SOON AS I PRESSED THE ACCELERATOR, THE ENGINE RACED, I HEARD THE TIRES SKID AND THE TRUCK LURCHED FO…”
NHTSA complaint #10421832, 2011 · crash · 1 injury(ies)

“COMPRESSOR FAILED AND SENT METAL SHAVINGS THROUGHOUT ENTIRE SYSTEM. THIS REQUIRES REPLACEMENT OF COMPRESSOR, RECEIVER DRYER, AND EXPANSION MODULES. THESE PARTS ARE ON A NATIONAL BACK ORDER FROM FORM, WHICH INDICATES THIS IS A MASSIVE PROBLEM WITH THE VEHICLE. *TR”
NHTSA complaint #10618319, 2014

“THE FAILURES OCCURRED OVER A 3 DAY PERIOD. THE MOTOR QUIT WHILE IDLING FOR LESS THAN 5 MINUTES IN A RESTAURANT PARKING LOT. INITIALLY, IT WOULD NOT EVEN TURN OVER. HOWEVER, AFTER SEVERAL ATTEMPTS IT DID RE-START. THE MOTOR STALLED AGAIN ABOUT 90 MINUTES LATER WHILE GOING 30 MILES PER HOUR. WHILE COASTING, WE TURNED OFF THE MAIN STREET (WITH GREAT DIFFICULTY) - THE POWER STEERING, BRAKES ETC. NO LONGER WORKING. IT STARTED AFTER MANY FUTILE ATTEMPTS. WE HEADED TOWARDS A FORD DEALERSHIP AND THE MOTOR STALLED AGAIN, NOW ON A BUSY FREEWAY - AFTER MULTIPLE ATTEMPTS, WHILE COASTING, THE MOTOR DID RES…”
NHTSA complaint #10471041, 2012

Service Brakes 3

“FORD VEHICLE SHUTS OFF SPORADICALLY WITH MULTIPLE WARNING LIGHTS WHILE DRIVING AND STATIONARY. THE BRAKES ALSO SEIZE UP TO THE POINT WHERE THEY OVER HEAT AND COULD CATCH FIRE. THE MOST RECENT EVENT HAPPENED MAY 15TH AFTER PICKING THE CAR UP FROM MY LOCAL REPAIR SHOP TO TRY AND REPAIR WHAT FORD DEALERSHIPS HAS NOT BEEN ABLE TO REPAIR. IT SHUT OFF ON THE WAY HOME. MAY 16TH THE BRAKES LOCKED UP. THIS ISSUE HAS BEEN GOING ON FOR A OVER A YEAR. MY VEHICLE HAS BEEN TO SEVERAL REPAIR SHOPS AND WAS RECENTLY AT AUTO NATION FORD IN UNION CITY GA FOR OVER A MONTH AWAITING A PART THAT NEVER SHOWED UP. I…”
NHTSA complaint #11208121, 2019

“WHEN WE TOUCH THE BRAKES, FROM STARTING POSITION OR WHEN IN MOTION, THE ELECTRICAL COMPONENTS IN THE DASH FLASH AND FLICKER OR TURN OFF, THE HEADLIGHTS TURN OFF, THERE IS A CLICKING NOISE IN THE DOORS, THE WINDOWS WON'T ROLL UP OR DOWN, THE AC TURNS OFF, THE RADIO TURNS OFF, AND YOU CAN'T SWITCH GEARS (GEAR SHIFT WON'T MOVE). I'D NEED TO UPLOAD A VIDEO FOR YOU TO SEE IT. IT ALWAYS HAPPENS WHEN USING THE BRAKES AND HAS BEEN HAPPENING FOR OVER A YEAR.”
NHTSA complaint #11019268, 2016

“THERE WAS NO INCIDENTS THAT LED UP TO THE EVENT. WAS DRIVING DOWN THE ROAD AND WENT TO APPLY THE BRAKES WHEN THE VEHICLE BEGAN TO VIBRATE AND HESITATED IN STOPPING. HAD THE VEHICLE IN THE SHOP ON MARCH 14, 2011 AND THE PSDS AND BRAKES SYSTEM WAS AT 100%. THEN TOOK THR VEHICLE BACK INTO THE SHOP ON MARCH 24, 2011. AFTER THE VEHICLE WAS HARD T GET STOPPED AND VIBRATED. UPON INSPECTION THE BRAKE PADS HAD CRYSTALLIZED AND MELTED THE ROTORS. THERE WAS NO WARNING THAT THE BRAKE SYSTEM WAS FAILING. I OWN A 2010 FORD EXPEDITION EL. THIS IS THE 2ND 2010 FORD EXPEDITION EL THAT I HAVE OWNED WITH…”
NHTSA complaint #10392869, 2011

Vehicle Speed Control 3 1 fire

“ON 04/14/2015 MY FRIEND OUR 2010 FORD EXPEDITION EL LIMITED IN THE DRIVEWAY AND WENT INTO THE HOUSE. APPROXIMATELY 2 HOURS LATER SHE HEARD THE ALARM GO OFF AND WENT OUTSIDE TO INVESTIGATE. THE CAR HAD DARK TINTS ON THE WINDOWS BUT THE CAR LOOKED DARKER THAN NORMAL THEN SHE REALIZED SHE COULDN'T SEE IN THE CAR BECAUSE IT WAS FULL OF BLACK SMOKE. A FEW SECONDS LATER SHE SAW A SPARK COMING FROM THE MIDDLE SECTION OF THE DASH BOARD THEN ALL THE WINDOWS BLEW OUT AT ONCE AND THE CAR BURST INTO FLAMES. SHE CALLED 911 AND THE FIRE DEPARTMENT MANAGED TO KEEP THE FIRE FROM SPREADING TO MY HOUSE AND…”
NHTSA complaint #10714140, 2015 · fire

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE DRIVING 75 MPH, THE VEHICLE SEIZED UP WITHOUT WARNING AND WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.”
NHTSA complaint #10967266, 2017

“I WAS ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION TO ENTER A HIGHWAY. IN THE PROCESS OF ACCELERATION, MY ENGINE BEGAN TO KICK AND STUTTER LIKE IT WAS NOT TAKING IN ENOUGH GAS. I HAVE REPORTED THIS MATTER TO MY FORD DEALERSHIP WITHOUT A SATISFACTORY ANSWER. A COLLEAGUE OF MINE WHO OWNS THE EXACT SAME STYLE, MODEL AND YEAR VEHICLE EXPERIENCED THE SAME EXACT ACTIONS AND ALSO VISITED THE SAME FORD DEALERSHIP (WORLD FORD) AND WAS ADVISED THAT THE KICKING OR BUCKING OF THE ENGINE WAS DUE TO A DEFECTIVE TORQUE CONVERTER THAT FORD IS UNWILLING TO REPLACE (A $2000 JOB). THE DEALERSHIP HAS PLACED…”
NHTSA complaint #10693138, 2014

Visibility 3

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE THE VEHICLE WAS AT A STANDSTILL, THE FRONT DRIVER AND PASSENGER SIDE WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE REGULATOR. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO SWITCH THE HEATER OFF, BUT THE HEATER FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE BLOWER HAD LIKELY FAILED. THE…”
NHTSA complaint #10985088, 2016

“THE REAR WINDOW EXPLODED/SHATTERED WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY. NOTHING IMPACTED THE GLASS, MY FAMILY HAD JUST GOT IN THE VEHICLE AND A FEW SECONDS LATER HEARD A WHISTLING SOUND AND THE WINDOW SHATTERED. I CONTACTED THE LOCAL DEALER AND THEY SAID THERE HAD BEEN NO OTHER SIMILAR REPORTS AND IT WAS NOT COVERED UNDER WARRANTY. *TR”
NHTSA complaint #10490326, 2012

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. WHILE DRIVING 70 MPH ON A RAINY DAY WATER WAS LEAKING IN FROM THE BACK REAR WINDOW. THE CONTACT STATED THE WATER IMPAIRED HER VISION. SHE STATED SHE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CLEAN THE REAR WINDOW. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS, THE DEALER HAS ADJUSTED THE WINDOW AND REPLACED THE SEAL ONCE. THE MANUFACTURE STATED THEY HAVE NO FIX FOR THE PROBLEM AND THEY WILL NOT TAKE THE VEHICLE BACK. THE FAILURE MILEAGE WAS 8,900 AND THE CURRENT MILEAGE WAS 22,681.”
NHTSA complaint #10329171, 2009

Electronic Stability Control (Esc) 2

“FORD VEHICLE SHUTS OFF SPORADICALLY WITH MULTIPLE WARNING LIGHTS WHILE DRIVING AND STATIONARY. THE BRAKES ALSO SEIZE UP TO THE POINT WHERE THEY OVER HEAT AND COULD CATCH FIRE. THE MOST RECENT EVENT HAPPENED MAY 15TH AFTER PICKING THE CAR UP FROM MY LOCAL REPAIR SHOP TO TRY AND REPAIR WHAT FORD DEALERSHIPS HAS NOT BEEN ABLE TO REPAIR. IT SHUT OFF ON THE WAY HOME. MAY 16TH THE BRAKES LOCKED UP. THIS ISSUE HAS BEEN GOING ON FOR A OVER A YEAR. MY VEHICLE HAS BEEN TO SEVERAL REPAIR SHOPS AND WAS RECENTLY AT AUTO NATION FORD IN UNION CITY GA FOR OVER A MONTH AWAITING A PART THAT NEVER SHOWED UP. I…”
NHTSA complaint #11208121, 2019

“VEHICLE CONVERTED TO STRETCH LIMOUSINE BY IMPERIAL COACH IN SPRINGFIELD, MO. THE METHOD OF CONVERSION CAUSED THE SIDE CURTAIN AIRBAGS TO BE PERMANENTLY DISABLED CAUSING THE VEHICLE TO CONSTANTLY DISPLAY THE AIRBAG LIGHT ON THE DASHBOARD. THIS CONVERSION ALSO HAMPERED THE TRACTION CONTROL REQUIRING THE DRIVER TO TURN OFF TRACTION CONTROL PRIOR TO OPERATING THE VEHICLE TO AVOID DIFFICULTY MANEUVERING AROUND TURNS. THESE OPERATING DEFICIENCIES ARE ONLY ON THE VEHICLE WITH VIN# [XXX]. WE WERE AWARE OF THE SITUATION WHEN WE PURCHASED THE VEHICLE HOWEVER, WE HAVE SOLD THE VEHICLE "AS IS" AT AUCTION…”
NHTSA complaint #11012929, 2016

Exterior Lighting 2

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE FOG LIGHTS SHATTERED ABNORMALLY. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE FOG LIGHTS TO SHATTER AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE MANUFACTURER WAS AWARE OF THE ISSUE BUT A REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 18,000.”
NHTSA complaint #10386896, 2010

Tires 2

“I PURCHASED A NEW SET OF PIRELLI TIRES FOR MY 2010 FORD EXPEDITION IN FEB. 2015 & THEY COST ME $1,800.00. I THOUGHT I WAS PAYING FOR A A BETTER SET OF TIRES. IN AUG.,6 MTH. LATER, MY FAMILY WENT ON A TRIP TO NC IN THE EXPEDITION & ON OUR WAY HOME MY FRONT PASSENGER TIRE COMPLETELY CAME APART FROM THE INSIDE OUT ON THE INTERSTATE. MY TIRE SENSOR LIGHT HAD COME ON MAYBE 10 MINUTES AT MOST PRIOR TO THE TIRE EXPLODING, WE SHOULD'VE HAD TIME TO MAKE IT TO A GAS STATION. I BROUGHT MY CAR TO SARASOTA FORD THE NEXT DAY & WAS TOLD I SHOULD HAVE IMMEDIATELY PUT A SPARE ON MY CAR & BROUGHT THE TIRE IN…”
NHTSA complaint #10749839, 2015

“BOUGHT TRUCK USED,WITH PIRELLI SCORPION TIRES. THEY CRACKED 360 DEGREES , 1 INCH FROM THE RIM, INSIDE SURFACE, ON ALL 4 TIRES! THIS WAS NOTED ON A OIL CHANGE.. DEALER AGREED TO CHANGE ALL TIRES. *JS THESE TIRES (NEW) AFTER A SHORT TIME, FAILED IN A SIMILAR MANNER, AGAIN ALL 4 TIRES.”
NHTSA complaint #10592293, 2014

Visibility/Wiper 2

“WIPERS AND RADIO STOP WORKING WHILE CAR IS MOVING. SOMETIMES THEY DO YOU NEVER KNOW WHEN THEIR NOT GOING TO WORK.ESPECIALLY DURING A SEVERE THUNDERSTORM.”
NHTSA complaint #11005988, 2017

“TL* THE CONTACT OWNS A 2010 FORD EXPEDITION. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD FAIL IN INTERVALS OF TWENTY MINUTES AT A TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE WINDSHIELD WIPER MOTOR REPLACED. THE FAILURE RECURRED TWO MONTHS LATER AND WOULD OPERATE ABNORMALLY FAST BEFORE FAILING. THE CURRENT AND THE FAILURE MILEAGE WAS 35,000. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS”
NHTSA complaint #10445431, 2012

Equipment 1

“THERE WAS NO INCIDENTS THAT LED UP TO THE EVENT. WAS DRIVING DOWN THE ROAD AND WENT TO APPLY THE BRAKES WHEN THE VEHICLE BEGAN TO VIBRATE AND HESITATED IN STOPPING. HAD THE VEHICLE IN THE SHOP ON MARCH 14, 2011 AND THE PSDS AND BRAKES SYSTEM WAS AT 100%. THEN TOOK THR VEHICLE BACK INTO THE SHOP ON MARCH 24, 2011. AFTER THE VEHICLE WAS HARD T GET STOPPED AND VIBRATED. UPON INSPECTION THE BRAKE PADS HAD CRYSTALLIZED AND MELTED THE ROTORS. THERE WAS NO WARNING THAT THE BRAKE SYSTEM WAS FAILING. I OWN A 2010 FORD EXPEDITION EL. THIS IS THE 2ND 2010 FORD EXPEDITION EL THAT I HAVE OWNED WITH…”
NHTSA complaint #10392869, 2011

Seat Belts 1 1 crash 1 injury

“FORD VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH HITS PICKUP TRUCK BROADSIDE PUSHES TRUCK AT 45 DEGREE ANGLE ABOUT 25 FEET. DAMAGE TO FORD FRONT BUMPER, FENDER AND HOOD JUST OFF CENTER OF VEHICLE. NO AIRBAG DEPLOYMENT!”
NHTSA complaint #11031370, 2017 · crash · 1 injury(ies)

Steering 1

“AS I WAS DRIVING AWAY FROM MY HOME (THANKFULLY AT A LOW SPEED) THE POWER STEERING SUDDENLY WENT OUT. IF I HAD BEEN GOING ANY FASTER AN ACCIDENT MIGHT HAVE HAPPENED. ALSO, I CONTINUE TO HAVE PROBLEMS WITH THE POWER WINDOW IN THE CAR. WHEN IT IS COLD, YOU CAN GET THE WINDOW TO GO DOWN BUT IT IS VERY HARD TO GET IT TO GO BACK UP. TWO SHOPS TOLD ME THAT THE MOTOR IN THE WINDOW WAS BAD SO I HAD ONE OF THEM REPLACE IT BUT THAT DIDN'T SOLVE THE PROBLEM AS I LEARNED THE NEXT TIME IT WAS COLD AND THE WINDOW STILL DIDN'T WORK RIGHT. I WAS THEN TOLD THAT THERE IS AN ELECTRICAL PROBLEM THAT MAKES THE M…”
NHTSA complaint #10594994, 2013

Wheels 1

“WHEN DRIVING THE 2010 FORD EXPEDITION THROUGH VIRTUALLY ANY PUDDLE, AS THE WATER HITS THE FRONT WHEELS IT IS THROWN DIRECTLY UP ONTO THE WINDSHIELD OF THE SUV. I HAVE OWNED MANY VEHICLES AND THEY ALWAYS ARE DESIGNED TO PUSH THE WATER AWAY/UNDER THE VEHICLE. THIS IS A VERY SERIOUS ISSUE AS YOU LOOSE ALL VISIBILITY EVERY TIME YOU RUN THROUGH A PUDDLE OF WATER. HAVING THE WINDSHIELD WIPERS ON HIGH STILL TAKES 3-4 CYCLES TO CLEAR THE AMOUNT OF WATER THAT IS DUMPED ON THE WINDSHIELD. SO YOU ARE DRIVING BLIND UNTIL YOU EXIT THE PUDDLE/WATER ALONG THE SIDE OF THE ROAD (WHICH CAN BE QUITE A DISTAN…”
NHTSA complaint #10439868, 2010