2010 Chevrolet Impala Problems & Owner Complaints

Electrical System 132 6 crash 3 fire 6 injury

“CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR”
NHTSA complaint #10638340, 2014 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.”
NHTSA complaint #10630756, 2014 · fire · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.”
NHTSA complaint #10730368, 2014 · crash · 1 injury(ies)

Air Bags 102 11 crash 1 fire 8 injury

“CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR”
NHTSA complaint #10638340, 2014 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.”
NHTSA complaint #10730368, 2014 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE…”
NHTSA complaint #10650644, 2014 · crash · 1 injury(ies)

Engine 88 1 crash 1 injury

“AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLOSED THAT DAY. MAY HAVE BEEN COMBINATION OF CO FROM EXHAUST AND BLOOD SUGAR. RURAL STREET, TOWN IN MAINE.”
NHTSA complaint #11416540, 2020 · crash · 1 injury(ies)

“I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.”
NHTSA complaint #11620617, 2024

“My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today”
NHTSA complaint #11482297, 2022

Electronic Stability Control (Esc) 74

“THE DIAGNOSTIC REVEALED THAT THERE ARE 11 CODES IN THE VEHICLE SYSTEM. THESE CODES RANGED FROM PASSKEY SYSTEM FAILURES TO EVAP CODES TO TRANSMISSION. SUSPECTED FAILURE OF WIRING HARNESS ALTOGETHER WITH POSSIBLE BCM/CAM FAILURE AS WELL. DURING BATTERY TEST THERE WAS A REGULAR DROP IN VOLTAGE WHILE CONNECTED TO THE SCANNER REFLECTING A DRAIN IN THE ELECTRICAL SYSTEM THAT COULD FURTHER BE CAUSING AN ISSUE. CODES ARE P0513 , P0523 , P0700 , P2122 , P0411, P0449 ,P0455. WHEN DRIVING STABILITRACK, ENGINE POWER REDUCED, AND STABILITRACK TRACTION CONTROL. SOMETIMES THE CAR SHUTS OFF WHILE DRIVING AND…”
NHTSA complaint #11363700, 2020

“THE TRACTION CONTROL LIGHT AND THE ABS LIGHT CAME ON AT THE SAME TIME AND ITS SAYING SERVICE TRACTIONCONTROL SYSTEM/SERVICE STABILATRAK SYSTEM AND ALSO SERVICE ASSITED BRAKE CONTROL SYSTEM I DID SOME RESEARCH AND I FOUND OUT THIS IS A COMMON PROBLEM WITH THESE CARS AND SHOULD BE ADDRESSED BY GM TO BE FIXED AT THEIR COST NOT MINE”
NHTSA complaint #11300264, 2020

“THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF”
NHTSA complaint #11270682, 2019

Power Train 67 1 crash

“TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE PARING BRAKE ENGAGED. THE GEAR SHIFTER WAS NOT PLACED IN THE "PARK" POSITION AND UNEXPECTEDLY, THE VEHICLE ROLLED INTO A RETAINING POND. THERE WERE NO OCCUPANTS IN THE VEHICLE. THERE WAS ALSO A MALFUNCTION WITH THE IGNITION SWITCH RELEASING THE KEY WHENEVER THE GEAR SHIFTER WAS NOT IN THE "PARK" POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 120. UP…”
NHTSA complaint #10299644, 2009 · crash

“The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.”
NHTSA complaint #11456075, 2021

“The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.”
NHTSA complaint #11443573, 2021

Vehicle Speed Control 47 3 crash 1 injury

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN”
NHTSA complaint #10599114, 2014 · crash · 1 injury(ies)

“I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a da…”
NHTSA complaint #11689600, 2025 · crash

“2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION CAUSED BY STICKY THROTTLE ACCIDENTS BEFORE RECEIVING ACCELERATOR PEDAL POSITION PEDAL SENSOR AND THROTTLE POSITION SENSOR RECALL NOTICES. *SMD THE CONSUMER STATED SHE WAS BACKING OUT OF THE DRIVEWAY, WHEN THE VEHICLE TOOK OFF LIKE A MISSILE. IT TRAVELED ACROSS THE STREET, JUMPED A CURB AND HIT A PARKED VEHICLE IN THE DRIVEWAY CAUSING DAMAGE TO BOTH VEHICLES. THE DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE ACCELERATOR. HOWEVER, THE ACCIDENT WAS CAUSED BY A STICKY THROTTLE. WHEN THE SECOND ACCIDENT OCCURRED,…”
NHTSA complaint #10870999, 2015 · crash

Steering 42 3 crash 2 injury

“TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE…”
NHTSA complaint #10650644, 2014 · crash · 1 injury(ies)

“2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.”
NHTSA complaint #10817339, 2015 · 1 injury(ies)

“TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS”
NHTSA complaint #11140199, 2018 · crash

Service Brakes 30 3 crash 1 injury

“TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE…”
NHTSA complaint #10650644, 2014 · crash · 1 injury(ies)

“I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a da…”
NHTSA complaint #11689600, 2025 · crash

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKES WERE ENGAGED. THE ABS AND THE AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. WHILE TRAVELING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT WAS LATER INFORMED…”
NHTSA complaint #10633223, 2014 · crash

Unknown Or Other 23

“I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.”
NHTSA complaint #11620617, 2024

“there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.”
NHTSA complaint #11444490, 2021

“I RECEIVED A RECALL NOTICE FROM A DEALERSHIP AND I CHECKED THE NHTSA WEBSITE AND IT SHOWS NO RECALLS HAVE BEEN ANNOUNCED FOR MY VIN NUMBER. I READ AN ARTICLE ON THE FTC WEBSITE THAT DEALERSHIPS ARE BEING SUED BY SENDING FAKE RECALLS TO PEOPLE. THIS APPEARS TO BE ONE OF THEM.”
NHTSA complaint #11164434, 2018

Traction Control System 21

“2010 CHEVROLET IMPALA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR. THIS REPAIR WAS RELATED TO APP SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER DECLINED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED BY AN AUTHORIZED DEALER. *JS”
NHTSA complaint #11093111, 2018

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.”
NHTSA complaint #10926365, 2016

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, "SERVICE STABILITRAC AND TRACTION CONTROL, MAY LOSE SOME ENGINE POWER." WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINE THAT GOES TO THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT DID NOT ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE LINE THAT GOES TO THE OIL SENSOR WAS CORRODED AND NEEDED TO…”
NHTSA complaint #10787912, 2015

Suspension 18 1 crash

“TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS”
NHTSA complaint #11140199, 2018 · crash

“The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.”
NHTSA complaint #11456075, 2021

“WHEN TURNING LEFT THE VEHICLE MAKES A GRINDING NOISE AND THE WARNING LIGHT TO SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND SERVICE ABS COME ON. THIS IS MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING FROM A STOPPED POSITION. THE VEHICLE ALSO SHAKES WHEN ACCELERATING OR MAINTAINING ANY SLEEK GREATER THAN 25MPH. THE SHAKE IS MOST NOTICEABLE BETWEEN 45-60MPH, AND BECOMES LESS NOTICEABLE BETWEEN 61-70MPH.”
NHTSA complaint #11139377, 2018

Fuel/Propulsion System 16

“The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that…”
NHTSA complaint #11440398, 2021

“CAR CUT OFF AT SPEED IN CURVE AFTER QUICK DASH WARNING: STABLETRACK.....REDUCED ENGINE POWER..... THEN CUT OFF. NO POWER BRAKES, NO POWER STEERING, ENGINE STOPPED RUNNING. IF TRAFFIC HAD BEEN IN OPPOSITE LANE WOULD HAVE BEEN HEAD ON COLLISION. THIS NEEDS TO BE A RECALL. MY WIFE WILL NOT DRIVE HER IMPALA ANY LONGER. THIS IS MY 14TH CHEVROLET - POSSIBLY MY LAST!!!!!”
NHTSA complaint #11279419, 2019

“MY CAR HAS WORKED FINE SCINCE I BOUGHT IT WITH NO CHECK ENGINE CODES.I PULLED INTO PARKING SPACE AND PUT CAR IN PARK,ALL OF A SUDDEN IT STALLED OUT AND WILL NOT CRANK ANYMORE BUT HAS POWER.KEY WILL NOT COME OUT OF IGNITION AND BATTERY WILL NOT SHUT OFF.THE IGNITION SWITCH IS A VERY COMMON PROBLEM WITH IMPALAS AND IS VERY DANGEROUS.IT LOCKS PEOPLE OUT OF THERE CARS,GETS STUCK IN GEARS,WONT LET KEY RELEASE,WONT START,SETS OFF ANTI THEFT SIGNAL WHICH CUTS POWER TO DOOR LOCKS,TRUNK,STARTER,FUELPUMP,AND MORE.I HAVE READ HUNDREDS OF FORUMS OF THIS PROBLEM WITH CHEVY IMPALA THAT HAS BEEN GOING ON FOR…”
NHTSA complaint #11252572, 2019

Seat Belts 16 1 crash 4 injury

“CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR”
NHTSA complaint #10638340, 2014 · crash · 3 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN THE PASSENGER AND ALLOWED THEM TO MOVE FORWARD AND HIT HIS FOREHEAD ON THE EYE GLASS HOLDER LOCATED ON THE SUN VISOR. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V480000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000....UPDATED 03/07/14 *BF THE CONSUMER STATED THE SEAT BELTS HAD TO BE PULLED, IN ORDER FOR THEM TO LOCK IN. UPDATED 03/13/14”
NHTSA complaint #10550946, 2013 · 1 injury(ies)

“Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.”
NHTSA complaint #11438780, 2021

Seats 11

“recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.”
NHTSA complaint #11537669, 2023

“About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a o…”
NHTSA complaint #11489697, 2022

“WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.”
NHTSA complaint #11378620, 2020

Structure 7

“The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.”
NHTSA complaint #11692216, 2025

“REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH.”
NHTSA complaint #11344014, 2020

“I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WR…”
NHTSA complaint #11153610, 2018

Visibility 7 1 fire

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER…”
NHTSA complaint #11323673, 2020 · fire

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.”
NHTSA complaint #10644568, 2014

“IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTI…”
NHTSA complaint #10625828, 2014

Engine And Engine Cooling 6

“I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BE…”
NHTSA complaint #10690536, 2014

“IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTI…”
NHTSA complaint #10625828, 2014

“ON THIS DAY CAME OUT OF WORK, STARTED MY CAR AND STARTED HEARING A KNOCKING, TICKING NOISE COMING FROM WHAT APPEARED AS THE PASSENGER SIDE DASH. I HAVE YET TO GET IT CHECKED OUT BUT LOOKING ON THE INTERNET OTHERS DESCRIBE IT AS THE ACTUATOR. THERE WERE SO MANY OTHER IMPALA OWNERS THAT EXPERIENCE THE SAME, SO I CAME ON THIS SITE JUST KNOWING IT WOULD BE SOME SORT OF RECALL BUT DIDN'T FIND ONE. IT AMAZES ME THAT SO MANY IMPALA OWNERS HAVE THE SAME COMPLAINT AND GM ISN'T FIXING/ LOOKING INTO THE ISSUE. *TR”
NHTSA complaint #10594455, 2014

Exterior Lighting 6

“Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of driving at night. Apparently there is a voltage drop according to owners who have checked this out. But what ever it is there is a LOT of people who have this problem on several models and years of GM vehicles. Please check into this safety issue. Thank you!”
NHTSA complaint #11425856, 2021

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED WEEKLY. THE CONTACT STATED THAT CORROSION BUILT UP AROUND THE BULB, WHICH CAUSED IT TO FAIL OFTEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/17/16*LJ UPDATED 11/17/16.*JB”
NHTSA complaint #10894737, 2016

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10764196, 2015

Tires 6

“lsr 225/55/17.7-28-21 date. the tire blew out on highway wires exposed. left front. cooper mastercraft. bought 1-6-20. 80000 mile guarantee”
NHTSA complaint #11426872, 2021

“I AM THE OWNER OF 3 QUICK LUBE CENTERS AND SERVICE THOUSANDS OF VEHICLES PER MONTH. THERE IS A PROBLEM WITH THE VALVE STEMS ON THE NEWER TIRES WITH THE TPMS. THE METAL USED IS SUBSTANDARD, THEY BREAK VERY EASILY. I HAVE SEEN THEM BREAK BY TAKING OFF THE METAL CAP COVERING THE VALVE STEM. I HAVE HAD TO REPAIR CLOSE TO ONE HUNDRED OF THESE BECAUSE OF THE SUBSTANDARD METAL BEING USED. THIS IS A SAFTY ISSUE, I HOPE YOU CAN LOOK INTO THIS. YOU ASKED TO IDENTIFY A SPCIFIC MAKE AND MODEL AND I CHOSE A 2010 CHEVY IMPALA, BUT MANY MANUFACTURES USE THESE VALVE STEMS *TT”
NHTSA complaint #10421682, 2011

“TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILES ON IT. IT NOW HAS 19,000. IN AN ONLINE SEARCH, WE FOUND THAT THE CAR HAD WORK DONE ON THE STEERING BEFORE WE PURCHASED IT. IT STILL HAS A PROBLEM WITH A GROWLING SOUND IN THE STEERING AT TIMES. COULD THAT EFFECT TIRE WEAR? *TR”
NHTSA complaint #10408805, 2011

Equipment 5

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.”
NHTSA complaint #10644568, 2014

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.”
NHTSA complaint #10622008, 2014

“I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILUR…”
NHTSA complaint #10481321, 2012

Visibility/Wiper 4

“WIPER STOPPED WORKING WHILE DRIVING ON EXPRESSWAY ON HEAVY RAIN THERE IS NO POWER FROM FUSE TO WIPER HAVE CHECKED EVERYTHING POSSIBLE .SEATBELT SOMETIMES DOESN'T LOCK ON PASSENGER SIDE AND SOMETIMES IT COMES OFF ON ITS OWN KNOCKING NOISE IN FRONT DASH BOARD AND IT SEEMS LIKE THERE ARE TOO MANY PROBLEMS WITH THESE CHEVY UNBELIEVABLE BUT NO RECALLS. REFUSE TO RECOMMEND CHEVY CARS TO ANYONE! *TR”
NHTSA complaint #10928424, 2016

“WHILE DRIVING ON THE INTERSTATE MY VISIBILITY BECAME VERY DIFFICULT TO BE ABLE TO CONTINUE DRIVING. MY WINDSHIELD WIPERS STOP WORKING, SO I HAD TO PULL OFF THE INTERSTATE BECAUSE OF POOR VISIBILITY. THE MOTOR AND THE TRANSMITTER IN THE WIPERS ARE WORKING BUT THEY ARE NOT MOVING AT ALL ON THE WINDSHIELD. *TR”
NHTSA complaint #10670849, 2015

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE REAR DEFROST WIRING HARNESS. THE MANUFACTURER ADVISED THAT THE FAILURE WAS CAUSED BY ORDINARY WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.”
NHTSA complaint #10508426, 2013

Wheels 3

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL AND STABILITY WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WHEEL BEARING ON SEVERAL OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.”
NHTSA complaint #11344286, 2020

“TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFU…”
NHTSA complaint #10671622, 2014

“I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AN…”
NHTSA complaint #10632319, 2014

Equipment Adaptive/Mobility 1

“I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILUR…”
NHTSA complaint #10481321, 2012

Forward Collision Avoidance 1

“My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today”
NHTSA complaint #11482297, 2022

Fuel System 1

“I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/1…”
NHTSA complaint #10478797, 2010

Latches/Locks/Linkages 1

“TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN”
NHTSA complaint #10721374, 2015