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2010 Chevrolet Equinox Problems & Owner Complaints

784 NHTSA owner complaints
15 crash 9 fire 23 injury

Age-normalised, this year draws ~46.1 complaints per year on the road — ranking 3 of 14 Chevrolet Equinox years we track (1 = most complaints per year).

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What owners report

Engine is the most-reported problem area on the 2010 Chevrolet Equinox, cited in 271 of 784 filed complaints (35%).

Power Train is next (182 complaints, 23%), followed by Visibility/Wiper (132), Electrical System (81), Air Bags (57).

Across all complaints, 15 report a crash, 9 report a fire, 23 report injuries.

The most safety-critical cluster is Air Bags: 9 crash, 1 fire, 15 injury report(s).

Complaints by vehicle system

Owner complaints filed with the U.S. NHTSA for the 2010 Chevrolet Equinox, grouped by the vehicle system each cites. A single complaint can name more than one system, so the group totals can add up to more than 784.

Engine 271 3 crash 6 fire 1 injury

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. WALLY EDGAR CHEVROLET (3805 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360, 248-494-8698) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD BE COVERED UNDER A POWER TRAIN WARRANTY. THE CONTACT PURCHASED AN ELECTRICAL BOX FROM THE DEALER TO REPAIR THE ENGINE FAILURE; HOWEVER, THE BOX DID NOT ASSIST WITH THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN FOUR DAYS LATER WITHOUT WARNING. SINCE OWNING THE VEHICLE, THE CONTACT HAS HAD THE ENGINE, FUEL PUMP, ELECTRIC LINE, DOO…”
NHTSA complaint #11255932, 2018 · crash · fire · 1 injury(ies)

“The contact owns a 2010 Chevrolet Equinox. The contact stated that the vehicle was previously taken to the local dealer for Technical Service Bulletin TSB #: 19-NA-065. While driving at 15 MPH, the vehicle lunged forward; the driver was able to pull over. While attempting to restart the vehicle, it suddenly caught fire. No warning lights were illuminated prior to the failure. AAA was called, and the vehicle was towed to her residence. The occupant called 911, and the fire department was able to extinguish the fire. There were no reported injuries. The local dealer was called, but the vehicle…”
NHTSA complaint #11727517, 2026 · fire

“TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE PARKED IN A PARKING LOT, THE VEHICLE CAUGHT ON FIRE. THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, AND WAS TOWED TO A SALVAGE YARD. THE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #11101168, 2018 · fire

Power Train 182 1 crash 1 fire 2 injury

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. WALLY EDGAR CHEVROLET (3805 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360, 248-494-8698) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD BE COVERED UNDER A POWER TRAIN WARRANTY. THE CONTACT PURCHASED AN ELECTRICAL BOX FROM THE DEALER TO REPAIR THE ENGINE FAILURE; HOWEVER, THE BOX DID NOT ASSIST WITH THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN FOUR DAYS LATER WITHOUT WARNING. SINCE OWNING THE VEHICLE, THE CONTACT HAS HAD THE ENGINE, FUEL PUMP, ELECTRIC LINE, DOO…”
NHTSA complaint #11255932, 2018 · crash · fire · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER PARKING ON A STEEP INCLINE WITH THE GEAR IN PARK AND THE ENGINE RUNNING, THE VEHICLE STARTED TO ROLL BACKWARD AND ENDED IN A NEIGHBOR'S FRONT YARD WEST OF THE DRIVEWAY. THE VEHICLE WAS NOT DAMAGED BUT AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE WAS DRAGGED BACKWARD AND SUSTAINED INJURY TO THE ARMS AND LEGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/18/12*LJ”
NHTSA complaint #10437502, 2011 · 1 injury(ies)

“Vehicle looses power and can very easily cause a bad wreck I've replaced multiple thing and it still does it I'm not sure what it is possibly the timing or something to do with camshaft”
NHTSA complaint #11725985, 2026

Visibility/Wiper 132

“I have a 2.4 ltr Chevy equinox and the engine went out at 140000miles, no warning symbol. Left me stranded in the middle of nowhere, two days after being stuck in a rain storm, when I found out my wipers died.”
NHTSA complaint #11613642, 2024

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the front windshield wipers became inoperable. The contact's wife was driving at night while it was raining. The contact stated that after inspecting and researching the cause of the failure, he discovered that a failure with the windshield wiper transmission assembly. The contact became aware that the windshield wiper transmission assembly needed to be replaced. The contact stated that he would repair the vehicle himself. The manufacturer was not made aware of the failure. Th…”
NHTSA complaint #11562565, 2023

“while driving in a rain storm my wipers stopped working. Had to move from 3 lanes of traffic to the side of the road with zero visibility out of my front windshield. Wipers had no power, windshield wiper module failed.”
NHTSA complaint #11477712, 2022

Electrical System 81 1 crash 2 fire 1 injury

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. WALLY EDGAR CHEVROLET (3805 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360, 248-494-8698) WAS NOTIFIED AND STATED THAT THE VEHICLE WOULD BE COVERED UNDER A POWER TRAIN WARRANTY. THE CONTACT PURCHASED AN ELECTRICAL BOX FROM THE DEALER TO REPAIR THE ENGINE FAILURE; HOWEVER, THE BOX DID NOT ASSIST WITH THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN FOUR DAYS LATER WITHOUT WARNING. SINCE OWNING THE VEHICLE, THE CONTACT HAS HAD THE ENGINE, FUEL PUMP, ELECTRIC LINE, DOO…”
NHTSA complaint #11255932, 2018 · crash · fire · 1 injury(ies)

“CAR MADE NOISE AND ENGINE STARTED TO STOP. PULLED OFF TO SIDE OF FREEWAY, TURNED OFF KEY AND CAR BURST INTO FLAMES. CAR IS A TOTAL LOSS, DUE TO THE FIRE DAMAGE. *TR”
NHTSA complaint #10552244, 2013 · fire

“The contact owns a 2010 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, there was an abnormal fuel odor throughout the vehicle. The contact stated that while driving, the vehicle inadvertently decelerated and stalled. Several unknown warning lights were illuminated. The contact stated that she waited approximately 30 minutes before restarting the vehicle. Additionally, one quart of engine oil needed to be added to the vehicle every one to two months. The contact stated that after inserting the key into the Ignition, the key became stuck. The con…”
NHTSA complaint #11525886, 2023

Air Bags 57 9 crash 1 fire 15 injury

“Accident April 26, 2021 where our vehicle was hit "Straight on Front Left" and seat belt tensioner did not restrain the passenger & "Air Bag did not deploy". Request EDR (Event Data Recorder) be scanned to determine what happened and how the car systems functioned or did not function properly. Driver suffered head trauma as a result of the accident. Please advise on action needed to follow up on this malfunction.”
NHTSA complaint #11461196, 2021 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO THE SIDE TO AVOID A HEAD ON COLLISION. THE CONTACT STATED THAT THE FOUR AIR BAGS DEPLOYED WITHOUT WARNING. THE DRIVER AND THE INFANT SUSTAINED MINOR BRUISES AND BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10749455, 2015 · 2 injury(ies)

“I WAS DRIVING IN TRAFFIC WHEN THE CAR IN FRONT OF ME STOPPED ABRUPTLY IN FRONT OF ME. I READ ENDED HIM GOING ABOUT 40 MILES PER HOUR. MY AIR BAGS DID NOT INFLATE. I EXITED THE CAR AND BEGAN SPEAKING WITH THE OTHER DRIVER WHEN WE HEARD A POP IN MY CAR. SMOKE STARTING COMING OUT OF THE ENGINE COMPARTMENT AND THEN ALMOST IMMEDIATELY MY CAR ENGINE CAUGHT ON FIRE. THE CAR WAS NOT RUNNING. I INJURED MY KNEE AND SHOULDER IN THE INCIDENT.”
NHTSA complaint #10746722, 2015 · crash · fire · 1 injury(ies)

Unknown Or Other 52 1 crash 2 fire 2 injury

“WE WERE DRIVING TO THE AIRPORT, CAME OUT OF CONSTRUCTION ONTO UPHILL PART OF HIGHWAY. I WAS ACCELERATING AND HEARD A "POP".THOUGHT A TIRE BLEW, SAW WHITE SMOKE ON THE SIDES OF THE CAR AND PULLED OVER. MY BOYFRIEND GOT OUT IMMEDIATELY TO LOOK FOR A BLOWN TIRE. I PUT THE CAR IN PARK, SHUT OFF THE IGNITION AND BLACK SMOKE BEGAN POURING INTO THE CAR. I KNEW THERE WAS NOT A BLOWN TIRE AND YELLED FOR BOYFRIEND TO HELP GET OUR TWO YOUNG CHILDREN OUT OF THE CAR. OPENED THE BACK DOOR AND COULDN'T SEE THE KIDS DUE TO ALL OF THE BLACK SMOKE AND ENTIRE FRONT END WAS ON FIRE WITHIN SECONDS. I GOT THE KIDS…”
NHTSA complaint #10744833, 2015 · fire · 2 injury(ies)

“ENGINE STARTED A FIRE. DESTROYED OUR ATTACHED GARAGE, THE CAR AND OUR DAUGHTERS CAR. HEAVY SMOKE DAMAGE IN OUR HOUSE. FIRE MARSHAL AND INSURANCE INSPECTED STATED THE FIRE STARTED IN THE ENGINE OF THE EQUINOX. WE DROVE THE CAR DURING DAY AND THEN AT 8:00PM CAME HOME FROM DINNER. AROUND 12:15AM HEARD NOISES IN GARAGE OPENED THE DOOR AND FRONT OF ENGINE WAS ENGULFED IN FLAMES. CALLED 911 AND TOLD FAMILY TO GET OUT OF HOUSE.”
NHTSA complaint #10781615, 2015 · fire

“INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS T…”
NHTSA complaint #10732252, 2015 · crash

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Electronic Stability Control (Esc) 49

“IT USES OIL LIKE CRAZY. WE HAVE CHANGED EVERYTHING,BESIDES GETTING A NEW MOTOR. I WAS DRIVING HOME FROM WORK TONIGHT AND THE ABS AND TRACTION CONTROL LIGHT CAME ON OUT OF NO WHERE. MY BRAKES WHERE TRYING TO LOCK UP. WHEN YOU CRANK IT NOW IT MAKES A FUNNY NOICE”
NHTSA complaint #11360354, 2020

“DRIVING DOWN THE ROAD MY POWER ENGINE LITE COMES ON AND ACTS LIKE IT IS GOING TO CUT OFF , SOME TIMES IT DOES. MY ABS LITE COMES ON AT ANYTIME, WHEN COMING TO A STOP MY BRAKES SLIP AND ACTS LIKE IT DOES NOT WANT TO CATCH, BRAKES ARE NEW! ALSO THE 2010 USES ABOUT 4 TO 5 QT IN BETWEEN OIL CHANGES AND THERE IS NO LEAKS. DEFOGGER DOES NOT WORK AT ALL. AND KNOW HAVING ENGINE PROBLEMS. HAVE CHANGED THE O2 SENSOR STILL SAYS THEY NEED TO BE CHANGED, HAVE CHANGED THE MANIFOLD AND SAYS THAT STILL NEEDS O BE CHANGED, ENGINE LIGHT STAYS ON. STABILLIY TRACK LIGHT COMES ON ALL THE TIME AS WELL. THIS HAS B…”
NHTSA complaint #11351250, 2020

“MY VEHICLE WON'T START DUE TO CPU AND ELECTRICAL MALFUNCTIONING AND MY LOAN WARRANTY WOULDN'T COVER THE DAMAGES AND I ONLY HAD THE CAR FOR 3 MONTHS MILEAGE IS UNDER 105000. MY NEGATIVE TERMINAL CABLE POPS OFF MY VEHICLE SHUTS DOWN RANDOMLY, CHECK ENGINE LIGHT CUTS ON WHEN I HIT 3 RPMS”
NHTSA complaint #11342405, 2020

Steering 44 2 crash 2 injury

“ON AUGUST 21,2015 I WAS COMING HOME WHILE DRIVING ON THE ROAD I ENTERED A CURVE AND MY STEERING WHEEL DID NOT TURN WITH THE CURVE MY CAR CONTINUED GOING STRAIGHT I HAD NO CONTROL OF THE STEERING WHEEL AND I TRIED TO BRAKE AND THE BRAKES DID NOT STOP THE CAR SO I WENT INTO THE DITCH WRECKING MY CAR IT WAS TOTALED AND I WAS HURT THE CAR WAS TOTALED THE CHEVROLET DEALER TOLD ME TO BRING THE CAR IN AND THEY WOULD FIX THE PROBLEM AT NO CHARGE THEY HAD A SPECIAL WARRANTY FUND TO COVER THE COST OF REPAIR OF THE STEERING PROBLEM THERE HAD BEEN OTHERS WITH THE SAME PROBLEM--NEEDLESS TO SAY MY TOTALLY…”
NHTSA complaint #10763008, 2015 · crash · 1 injury(ies)

“TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE CONTACT DID NOT DISCLOSE WHETHER A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.”
NHTSA complaint #10679271, 2014 · crash · 1 injury(ies)

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be…”
NHTSA complaint #11461200, 2022

Fuel/Propulsion System 32

“I purchased this vehicle back last year and I put a lots of money into the engine and having troubles with it I’m just now finding out this type of vehicle I have has been recalled and I’m trying to see is there some type of way I can get it fix without coming out of my pockets like I already had engine light still on after I got the part put on and I don’t have money like that to keep getting it fix I have low income and trying to take my kids to school sometimes I be afraid to drive cause it keeps cutting off in middle of traffic problems with the catalytic converter and 02 sensors I change…”
NHTSA complaint #11614325, 2024

“Engine cylinders & seals are faulty and easily crack causing the car to STOP /STALL WHILE IN DRIVE! I NEARLY HIT A SEMI-TRUCK BECAUSE THE CAR STOPED MID DRIVE AND THE CAR JERKED SO HARD THAT THE WHEEL JERKED TO THE SIDE AND THEN LOCKED!! AS THE CAR CONTINUED TO GLIDE IN A CIRCLE BECAUSE IT DIDNT STOP ALL THE WAY I COULD NOT TURN THE WHEEL TO AVOID THE SEMI, WHAT SAVED MY LIFE WAS THE CLEAR ROAD THAT ALLOWED THE SEMI TO GO AROUND ME!! MY CAR LITERALLY SAT IN THE MIDDLE OF THE STREET ACROSS THE YELLOW LINE! This issue persists and corrupts the ENTIRE fuel system, catalytic conveyer, resonator,…”
NHTSA complaint #11506303, 2022

“I have had my vehicle for only a year and bought it used from a dealership here in town. I understand that the vehicle is nearly 12 years old though I have seen vehicles that were way older and not have half the problems that I am having with mine and it has been well keep and maintenance has been up to date. Early this week my car had been warming up for nearly 30 minutes and I put it in drive and it jerk harder then normal. I just thought it was because it went from hot to cold outside overnight that that was the problem. Though as I was driving down the street my check engine light came on…”
NHTSA complaint #11435652, 2021

Vehicle Speed Control 32 2 crash 1 injury

“TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH, ONE OF THE TIRES ON THE PASSENGER SIDE EXPLODED AND CAUSED THE DRIVER'S AIR BAG TO DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES FROM THE DEPLOYMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SUDDENLY, THE VEHICLE ACCELERATED AND CRASHED INTO THE GUARDRAIL. THE CONTACT SUFFERED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER (SCOVILLE-MENO CHEVROLET GMC, 8 S MAIN ST, BAINBRIDGE, NY 13733, (877) 274-2485) WAS CONTACTED.…”
NHTSA complaint #11103391, 2018 · crash · 1 injury(ies)

“CHEVY WAS STOPPED AT A TRAFFIC LIGHT AND WAS APPROX. 30 FEET BEHIND ANOTHER VEHICLE AND THE DRIVER HAD HIS FOOT ON THE BRAKE PEDAL. THE CHEVY SUDDENLY ACCELERATED, DRIVER TRIED TO STOP VEHICLE BY STEPPING HARDER ON BRAKE PEDAL, HE SWERVED TO THE LEFT TO AVOID HITTING VEHICLE IN FRONT OF HIM, BUT STILL HIT VEHICLE WITH EXTENSIVE DAMAGE TO THE CHEVY. *TR”
NHTSA complaint #10664650, 2014 · crash

“Vehicle looses power and can very easily cause a bad wreck I've replaced multiple thing and it still does it I'm not sure what it is possibly the timing or something to do with camshaft”
NHTSA complaint #11725985, 2026

Engine And Engine Cooling 31

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while his wife was driving approximately 50 MPH and depressing the accelerator pedal, the vehicle stalled. The contact stated that the vehicle coasted off to the side of the road. The contact had the vehicle towed to an independent dealer where the vehicle was purchased. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that later while driving approximately 55 MPH and going left around a bend, there was an abnormal sound like metal…”
NHTSA complaint #11631485, 2023

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be…”
NHTSA complaint #11461200, 2022

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. UPON STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BLEND DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.”
NHTSA complaint #11097080, 2018

Visibility 29

“Windshield wipers mechanism popped on my Chevy equinox.”
NHTSA complaint #11670465, 2025

“The contact owns a 2010 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the defroster became inoperable. There was no warning light illuminated. The contact stated the vehicle became very difficult to drive due to the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the actuator had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the computer module in the center instrument panel had failed and needed to…”
NHTSA complaint #11624834, 2024

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while the vehicle was at the dealer for the rear tire inspection, the dealer diagnosed that the timing chain needed to be replaced. The dealer replaced the timing chain; however, the failure recurred with the check engine warning light illuminated. The vehicle was then taken to Matthews-Hargreaves Chevrolet (2000 Twelve Mile Rd, Royal Oak, MI 48067) and diagnosed with rack and pinion, cylinder misfire, and catalytic converter failure. The dealer informed the contact that the rack and pinion and catalytic converter needed to be…”
NHTSA complaint #11461200, 2022

Service Brakes 23 1 crash 1 injury

“ON AUGUST 21,2015 I WAS COMING HOME WHILE DRIVING ON THE ROAD I ENTERED A CURVE AND MY STEERING WHEEL DID NOT TURN WITH THE CURVE MY CAR CONTINUED GOING STRAIGHT I HAD NO CONTROL OF THE STEERING WHEEL AND I TRIED TO BRAKE AND THE BRAKES DID NOT STOP THE CAR SO I WENT INTO THE DITCH WRECKING MY CAR IT WAS TOTALED AND I WAS HURT THE CAR WAS TOTALED THE CHEVROLET DEALER TOLD ME TO BRING THE CAR IN AND THEY WOULD FIX THE PROBLEM AT NO CHARGE THEY HAD A SPECIAL WARRANTY FUND TO COVER THE COST OF REPAIR OF THE STEERING PROBLEM THERE HAD BEEN OTHERS WITH THE SAME PROBLEM--NEEDLESS TO SAY MY TOTALLY…”
NHTSA complaint #10763008, 2015 · crash · 1 injury(ies)

“I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is vi…”
NHTSA complaint #11516512, 2023

“I'VE TAKEN MY EQUINOX TO MULTIPLE MECHANICS AND NO ONE EVER TOLD ME ANYTHING ABOUT IT . MY VEHICLE USES AN EXCESSIVE AMOUNT OF ENGINE OIL AFTER . MY OIL CHANGES HAVE TO BE EVERY 3 WEEKS. . WHEN TURNING ON MY VEHICLE IT SOUNDS LIKE A TRACTOR IS READY TO GO. I HAVE A SMALL SUV THAT I KNOW NEVER MADE THAT LOUD NOISE.”
NHTSA complaint #11399503, 2021

Structure 22 3 crash 1 fire 2 injury

“AS I APPROACHED AN INTERSECTION, I HIT THE REAR END OF A FORD 150 PICK UP TRUCK THAT WAS IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. MY APPROX SPEED WAS 15 MILES PER HOUR. I HAD MY SEATBELT ON, I WAS TAKEN BY AMBULANCE TO THE HOSPITAL - MY EVALUATION REVEALED SPRAIN/STRAIN TO MY NECK, FRACTURED RIGHT ANKLE, AND CHEST WALL DISCOMFORT RELATED TO THE SEAT BELT. THE CAR WAS TOTALED --- THE AIRBAG DID NOT DEPLOY. *TR”
NHTSA complaint #10460416, 2012 · crash · 1 injury(ies)

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE LOWER BODY MOLDING DETACHED FROM THE FRONT WHEEL OPENING, AND THEN TO THE REAR WHEEL OPENING . HIS LEG WAS CUT AS A CONSEQUENCE BECAUSE THE CORNERS OF THE DOORS BECAME EXTREMELY SHARP. HE SENT THE MANUFACTURER PICTURES OF HIS INJURIES. HE WAS REFERRED TO THE DEALER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 8,400. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 11/10/09 *CN UPDATED 11/13/09”
NHTSA complaint #10288675, 2009 · 1 injury(ies)

“CAR MADE NOISE AND ENGINE STARTED TO STOP. PULLED OFF TO SIDE OF FREEWAY, TURNED OFF KEY AND CAR BURST INTO FLAMES. CAR IS A TOTAL LOSS, DUE TO THE FIRE DAMAGE. *TR”
NHTSA complaint #10552244, 2013 · fire

Fuel System 16 1 injury

“WE PURCHASED A 2010 CHEVY EQUINOX AUG. 20, 2009 AND FAILED TO CHECK WHERE THE FUEL FILL DOOR WAS LOCATED. IT IS ON THE RIGHTHAND SIDE OF THE VEHICLE WHICH IS THE WRONG SIDE. IT CREATES A SAFETY HAZARD WHEN GETTING FUEL. ( GETTING OUT INTO STATION TRAFFIC, WALKING BETWEEN CARS AND BEING A LONGER DISTANCE FROM THE DRIVERS DOOR WHEN MOST PEOPLE LEAVE THEIR KEYS IN THE CAR WHEN FUELING. THE VEHICLES DARTS QUICKLY WHEN TRAVELING WHICH IS NOTICEABLE IN THE BACK SEAT. (MAY BE CAUSED BY VEHICLE STABILITY SYSTEM) THE FRONT DOORS ARE LOCATED SO THAT I BUMP MY HEAD (HAVE CUT MY HEAD) UNLESS THE SEAT…”
NHTSA complaint #10287306, 2009 · 1 injury(ies)

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while stopped at a red light or stop sign, the vehicle experienced severely rough idling before it stalled. The contact believed that the high-pressure fuel pump (HPFP) was the cause of the failure. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 152,000.”
NHTSA complaint #11727348, 2026

“The contact owns a 2010 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, there was an abnormal fuel odor throughout the vehicle. The contact stated that while driving, the vehicle inadvertently decelerated and stalled. Several unknown warning lights were illuminated. The contact stated that she waited approximately 30 minutes before restarting the vehicle. Additionally, one quart of engine oil needed to be added to the vehicle every one to two months. The contact stated that after inserting the key into the Ignition, the key became stuck. The con…”
NHTSA complaint #11525886, 2023

Suspension 10

“The contact owns a 2010 Chevrolet Equinox. The contact stated that while his wife was driving approximately 50 MPH and depressing the accelerator pedal, the vehicle stalled. The contact stated that the vehicle coasted off to the side of the road. The contact had the vehicle towed to an independent dealer where the vehicle was purchased. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. Additionally, the contact stated that later while driving approximately 55 MPH and going left around a bend, there was an abnormal sound like metal…”
NHTSA complaint #11631485, 2023

“I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is vi…”
NHTSA complaint #11516512, 2023

“MY TRANSMISSION IS NOT PICKING UP ACCORDINGLY. RPM ARE HIGH.”
NHTSA complaint #11403631, 2021

Seats 9

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DRIVER'S SIDE SEAT FAILED TO MOVE UP AND DOWN. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXTREME AMOUNT OF OIL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED SANDS CHEVROLET ' SURPRISE (16991 W WADDELL RD, SURPRISE, AZ 85388, (623) 428-1865) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT FAILURE WAS LIKE NHTSA CAMPAIGN N…”
NHTSA complaint #11396440, 2021

“The climate controls, including the seat warmers, located on the control panel directly below the radio/stereo controls on my 2010 Chevy Equinox stopped working. As a result, the ability to control the temperature and direction of heated/cooled air was lost. I tolerated the conditions for several seasons, winter being the toughest due to temp and the need for defrost, until buying a new car (as an addition, not a replacement vehicle). As my oldest child became of age to begin driving, I've attempted to prepare the car for his driving and safety. In researching how to repair this malfunction, I…”
NHTSA complaint #11630057, 2019

“MY DRIVER SEAT IS STUCK IN THE FORWARD POSITION. IT WILL NOT GO BACKWARDS. IT WILL GO UP AND DOWN BUT NOT BACKWARDS.”
NHTSA complaint #11242219, 2019

Wheels 8

“I have had oil consumption problems. Changed oil before due made all maintenance work on time or before due. Right after I bought it I put the main seal in it. Because it was leaking oil. That was$1000 more added to my loan. Put 4 hub bears on the front because of the steering instabilities which corrected it for a short time. But now that I am trying to sell the car I hear there is a recall on the motor but when I run it here there isn't so i am stuck. It hurts me to ride or drive it due to spine issues. And now I am stuck with this suv. Thank you GM for having us buy American.”
NHTSA complaint #11417619, 2021

“2 DAYS AFTER DRIVING THIS 2010 CHEVY EQUINOX OFF THE LOT. THE POWER STEERING PUMP GOES OUT. THE POWER STEERING HAD A WINDING NOISE SINCE IT WAS REPLACED, AND THEY TOLD ME THERE MAY JUST BE AIR IN THE LINE. AFTER RIVING IT THAT WAY FOR A MONTH TOOK IT IN TO GET THAT LOOKED AT AND THEY ENDED UP REPLACING THAT AND SAID IT WAS A FAULTY PUMP. THEN DAYS LATER ONE OF THE TIRE SENSORS GOES OUT. HAD THAT REPLACED! THEN A FEW HOURS AFTER DRIVING IT THAT SAME TIRE SENSOR GOES OUT AGAIN. THIS IS THE WORST VEHICLE THAT GENERAL MOTORS AS MADE!!!!! IT HAD NEW TIRES WHEN WE BOUGHT THIS VEHICLE AND NOT EVEN 8…”
NHTSA complaint #11323271, 2019

“I BOUGHT THIS TRUCK BUT THEY ARE SAYING THEY FIXED STUFF THAT NOBODY HAS TOUCHED. ATTACHED WILL BE THEIR RECALL. AND SECOND A PHOTO SHOWING NOBODY FIXED IT, LITTLE LONE TOUCHED IT FOR REPAIR. SCAMMING CUSTOMERS. I CANNOT GET MY TIRES TO SYNC TO THE VEHICLE EITHER. BOTH SAFETY.”
NHTSA complaint #11286806, 2019

Equipment 6

“2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED. *J…”
NHTSA complaint #10721941, 2015

“THE BACK HATCH LOCK WILL NOT RELEASE ON MY 2010 EQUINOX TO OPEN THE HATCH. IT STARTED WITH A DIFFICULT TRY TO OPEN IT. NOW IT WILL NOT OPEN AT ALL. I AM BRINGING IT TO THE DEALER TOMORROW (IT IS OUT OF WARRANTY OVER 36,0000 MILES) THIS HATCH IS NOT OPEN EVERY DAY. IN REALITY IT IS OPEN ONLY ABOUT ONCE A WEEK, SO IT SHOULDN'T HAVE BROKEN. *TR”
NHTSA complaint #10560559, 2014

“S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM RE EXPRESSING CONCERNS REGARDING HER 2010 CHEVROLET EQUINOX. *KB THE CONSUMER STATED CONDENSATION FORMED ON THE INSIDE OF THE WINDSHIELD. SHE ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS RIGHT FROM THE BEGINNING, WHERE THE LIGHTING ON THE INSTRUMENT PANEL WOULD DIM AND THEN COME BACK ON.*JB THE CONSUMER STATED WHEN SHE TURNED THE A/C ON, A STRONG ODOR WAS PRESENT. UPDATED 05/22/12”
NHTSA complaint #10459426, 2011

Exterior Lighting 6

“MY VEHICLE WON'T START DUE TO CPU AND ELECTRICAL MALFUNCTIONING AND MY LOAN WARRANTY WOULDN'T COVER THE DAMAGES AND I ONLY HAD THE CAR FOR 3 MONTHS MILEAGE IS UNDER 105000. MY NEGATIVE TERMINAL CABLE POPS OFF MY VEHICLE SHUTS DOWN RANDOMLY, CHECK ENGINE LIGHT CUTS ON WHEN I HIT 3 RPMS”
NHTSA complaint #11342405, 2020

“ITS A TICKING NOISE WHEN STARTED UP THEN LIGHTS FROM THE DASH BOARD TO THE HEAD LIGHTS, FLICKS OFF AND ON AND THE HORN GOES OUT AT THE SAME TIME. WHEN DRIVING THE IDLE DONT SEEM TO PICK UP SPEED THE TRANSMISSION SEEMS TO HAS PROBLEM IT MAKE THIS HORRIBLE LOUD NOISE AND THE CAR DO SEEM TO DRIVE RIGHT. THE CV JOINT IS GOING BAD FOR THE 5 TIME AND THE BARS THE WHEELS MAKE THIS LOUD NOISE I ONLY HAD THIS CAR FOR 5 YRS (CHEVY EQUINOX 2010) AND MOST I HAD TO REPLACE, NOW ITS GOING BAD AGAIN. THE TRANSMISSION IS THE BIG PROBLEM NOW I HAVE TO REPLACE AGAIN I MIGHT AS WELL GET AN WHOLE NEW CAR”
NHTSA complaint #11319719, 2020

“ONCE VEHICLE REACHES 25 MPH THE STABILITY CONTROL TURNS OFF AND SIMULTANEOUSLY THE ABS TURNS OFF AND AWD TURNS OFF ASS WELL”
NHTSA complaint #11045401, 2017

Seat Belts 6 1 crash 2 injury

“Accident April 26, 2021 where our vehicle was hit "Straight on Front Left" and seat belt tensioner did not restrain the passenger & "Air Bag did not deploy". Request EDR (Event Data Recorder) be scanned to determine what happened and how the car systems functioned or did not function properly. Driver suffered head trauma as a result of the accident. Please advise on action needed to follow up on this malfunction.”
NHTSA complaint #11461196, 2021 · crash · 2 injury(ies)

“JUST BOUGHT A 2010 CHEVY EQUONOX LTZ AND I COULDN'T GET THE SEAT BELT LATCHED. THIS MODEL OF THE EQUINOX ISNT ANY BETTER THAN MY 07 EQUINOX AS FAR AS BIG LARGE OR OBESE PERSONS AS I AM, GETTING THE SEAT BELT TO LATCH BEHIND ME. IT TORE THE SKIN OFF MY KNUCKLE AND O STILL COULDNT GET IT LATCHED. I JUST TEST DROVE IT WITHOUT IT BUCKLED . I EVEN PULLED OVER AND GOT OUT AND TRIED TO PULL UP ON THE STATIONARY CONNECTION PIECE BUT IT DONT BUDGE . WHOEVER DESIGNED THESE 2010 CHEVY EQUINOX FUD A VERY POOR JOB ON NOT THINKING OF LARGE FOLKS WHO DRIVE THESE SUVS. I STILL CAN'T GET IT LATCHED. I HAVE TO…”
NHTSA complaint #11372587, 2020

“EVEN WHEN MY SEATBELTS ARE CONNECTED THE WARNING CHIMES CONTINUE TO GO OFF. DURING MOTION, ON A CITY STREET AND EVEN ON THE HIGHWAY IT PERIODICALLY MAKES THE SOUND AS IF THE SEATBELT IS NOT CONNECTED.”
NHTSA complaint #11152214, 2018

Tires 6

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LATITUDE TOUR, TIRE SIZE: P255/55/R18 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES HAD THREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE TIRES WHERE THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WERE 33,787. DOT NUMBER WAS NOT AVAILABLE. THE VIN WAS NOT AV…”
NHTSA complaint #10806518, 2015

“TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN, TIRE LINE: LATITUDE TOUR, AND TIRE SIZE: P235/55R18 TIRES. THE CONTACT STATED THAT THERE WAS TREAD SEPARATION FROM BOTH REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 54,000. THE DOT NUMBER WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.”
NHTSA complaint #10628950, 2014

“REPORTING FAILURE OF ALL FOUR MICHELIN LATITUDE LT P235/55-R18 TIRES. TREAD IS SEPARATING FROM SIDEWALL ON ALL TIRES. AIR LEAKING FROM 2; EXPECT OTHERS TO FAIL SHORTLY. STEEL CORDS EXPOSED AND PROTRUDING FROM UNDER TREAD. COMPLETE SEPARATION OF TREAD FORM SIDEWALL. *TR”
NHTSA complaint #10597469, 2014

Latches/Locks/Linkages 5

“The contact owns a 2010 Chevrolet Equinox. The contact mentioned that both rear windows failed to operate correctly and roll down independently with an abnormal noise that appeared while the vehicle was violently shaking. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired, and the failure recurred whenever the vehicle was in motion. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.”
NHTSA complaint #11430331, 2021

“2010 EQUINOX LTZ DROVE TO WORK PUT THE CAR IN PARK AND TURNED THE IGNITION OFF TRIED TO GET OUT OF THE DOORS AND THE DOORS WOULD NOT OPEN. I TRIED TO OPEN THE DOOR WITH THE KEY FOB IT STILL WOULD NOT OPEN. I THEN TRIED TO UNLOCK THE DOOR WITH THE SWITCH ON THE DASH OF THE CAR AND IT GAVE A SMALL BEEP BUT STILL WOULD NOT UNLOCK. I TRIED TO OPEN ALL FOUR DOORS TO NO AVAIL. I OPENED THE BACK HATCH AND CRAWLED OUT THROUGH IT. I TOOK THE CAR TO THE DEALER TO THEM LOOK AT IT AND THEY SAID THAT THEY COULD NOT FIND ANYTHING. I WAS REALLY AFRAID BECAUSE IF THERE WAS A FIRE I COULDN'T GET OUT. *TR”
NHTSA complaint #10393888, 2011

“A FEW ISSUES...... THE BIGGEST BEING THE FACT THE VEHICLE WAS BRAND NEW IT HAS HAD A SHAKE IN THE STEERING WHEEL AS WELL AS THE WHOLE VEHICLE. YOU CAN VISUALLY SEE AND FEEL THE STEERING WHEEL SHAKE WHILE DRIVING. HAD IT INTO THE DEALERSHIP ON MANY OCCASIONS, THEY BALANCES THE TIRES, CHECKED THE WHEELS, GUARANTEED ME IT WAS THE TIRES, REPLACED 2 AND SAID ALL FIXED! NOPE ANNOYED THAT THIS WAS THE 5TH VISIT, ASKED FOR 4 NEW TIRES AND I PAID THE DIFFERENCE TO UPGRADE FROM THE HANKOOK'S TO THE MICHELIN'S. PICKED VEHICLE UP AND THE SHALE WAS STILL THERE, AND THEY SCRATCHED 2 OF THE WHEELS WHILE CHAN…”
NHTSA complaint #10376747, 2010

Equipment Adaptive/Mobility 2

“CAR BATTERY CONSTANT DRAINS, CAR WONT START UPON HOT/COLD WEATHER...BCM MIGHT BE THE CAUSE-BODY CONTROL MODULE COMPUTER, CAR CUTS OFF WHILE DRIVING, HAS STALLED, NOCKING SOUND WHEN AC/HEATER IS ON ,BURNING SMELL.BATTERY REPLACED AND NOT THE PROBLEM, ALT ALSO CHECKED AND IS WORKING GOOD. HAVE TO CONSTANTLY CHARGE THE BATTERY TO CHARGE THE COMPUTER TO GET THE CAR TO START. *TR”
NHTSA complaint #10650582, 2014

“BEEN HAVING OFF AND ON PROBLEMS WITH DRIVER SIDE AIR BAG COMING ON AND OFF. IT WILL APPEAR FOR MAYBE A WEEK THEN GO OFF TOTALLY FOR MONTHS. I TOOK IT IN TO THE DEALER WHERE I BOUGHT AND THEY RAN A TEST AND SAID IT WOULD BE OVER 400.00 TO FIX. NOT SURE WHAT TO DO AS THIS IS JUST ONCE IN AWHILE SERVICE AIRBAG! HAS THERE BEEN ANY OTHER PROBLEMS WITH THIS MAKE AND MODEL.? NOT SURE WHAT TO DO. HATE SPENDING ALL THIS MONEY IF IT IS JUST A FLUKE. THANK YOU FOR YOUR HELP ON THIS MATTER. *TR”
NHTSA complaint #10663326, 2013

Traction Control System 1

“TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON 10/27/10 26 DAYS AFTER I PURCHASED THIS NEW VEHICLE. THEN THE SERVICE TRACTION CONTROL MESSAGE CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT. WHILE TRYING TO GET OUT OF TRAFFIC AND PARK,AS I SHIFTED FROM REVERSE TO DRIVE,THE VEHICLE KEPT ROLLING BACKWARDS. THE GEAR SHIFT ILLUMINATION WAS NO LONGER HI-LIGHTING WHAT GEAR I WAS IN. I HAD THE VEHICLE TOWED TO THE DEALERSHIP'S SERVICE DEPT AND THEY CLAIM THAT THEY NOT ONLY CANNOT DUPLICATE THE PROBLEM BUT THAT THEY CANNOT FIND ANY PROBLEM AT ALL AND EXPECT ME TO PICK UP THIS VEHICLE AND MAKE PAYME…”
NHTSA complaint #10367348, 2010

How we read this (methodology)

How to read this: raw complaint totals are not a clean reliability score — a model year with more cars sold, or simply more years on the road, accumulates more complaints regardless of how good it is. So this page leans on two signals that are not distorted by sales volume: the share of complaints falling on each vehicle system (the breakdown above) and NHTSA's own crash / fire / injury / death flags. When we compare model years of the same model, we normalise by years on the road (complaints ÷ vehicle age) rather than comparing raw totals. Age-normalised, the 2010 Chevrolet Equinox draws about 46.1 complaints per year on the road, ranking 3 of 14 among the Chevrolet Equinox model years we have ingested (1 = most complaints per year on road).

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Data source: U.S. NHTSA (nhtsa.gov). SaveVIN surfaces public recall data and is not affiliated with or endorsed by NHTSA.

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