2010 Buick Enclave Problems & Owner Complaints

Steering 126 1 crash

“THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55…”
NHTSA complaint #10631649, 2014 · crash

“Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.”
NHTSA complaint #11528361, 2023

“The contact owns a 2010 Buick Enclave. The contact stated that the power steering failed at speeds of 15 mph or less. In addition, the failure occurred while making a turn. The contact stated the vehicle would have to use manual steering in order to operate the vehicle. There were no warning lights. The dealer was not informed of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.”
NHTSA complaint #11479499, 2022

Engine 72 1 injury

“THE VEHICLE WILL RANDOMLY LOOSE POWER OR COMPLETELY SHUT OFF WHILE DRIVING IT, NO MATTER WHAT SPEED OR WHAT CONDITION. A WARNING ON THE DASH SAYS THAT POWER WAS REDUCED, ALMOST LIKE A SAFETY OR GOVERNOR. IT RANDOMLY DOES IT, THE LOCKS WILL CLICK BACK AND FORTH BETWEEN UNLOCK AND LOCK AND IT WILL SOMETIMES COMPLETELY DIE OR JUST BE IN LIMP MODE SO YOU HAVE NO CONTROL. THIS HAS HAPPENED WHILE GOING 75 DOWN THE INTERSTATE WITH HEAVY TRAFFIC, ALMOST CAUSING A WRECK A FEW TIMES. IT WILL ALSO HAPPEN AT LOWER SPEEDS OR AROUND TURNS ETC.”
NHTSA complaint #11103981, 2018 · 1 injury(ies)

“I am filing this safety complaint regarding a sudden and dangerous engine failure in a 2010 Buick Enclave CXL purchased from Frankfort Car Outlet on 8/25/2025. On 10/25/2025, while driving on the expressway, the engine suddenly began knocking, lost power, and stalled. This created a serious safety risk to myself and other drivers. The failure occurred only 60 days after purchase and approximately 2,000 miles later, suggesting a pre-existing internal defect that the dealership did not disclose. The dealership has refused to inspect the vehicle, acknowledge the safety risk, or assist in any w…”
NHTSA complaint #11701258, 2025

“The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question why the vehicle was suddenly reacting this way. In efforts to pull over to the side, a huge smoke fog began to come out of the exhaust pipe. As I tried to reach the curb the car didn’t want to move a…”
NHTSA complaint #11695070, 2024

Power Train 34

“I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts w…”
NHTSA complaint #11684851, 2025

“The contact owns a 2010 Buick Enclave. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back t…”
NHTSA complaint #11502627, 2022

“The contact owns a 2010 Buick Enclave. The contact stated that after entering the vehicle, there was a knocking noise coming from the vehicle prior to starting the engine. After starting the vehicle, the noise became louder. While operating the vehicle, the check engine warning light remained illuminated and a humming noise was present. The vehicle was taken to the local mechanic who indicated that the transmission gear was faulty. The vehicle was serviced however, the failure persisted. No further information was available. In addition, after refueling the vehicle would not immediately startu…”
NHTSA complaint #11465389, 2021

Electrical System 23

“When the driver seat is moved the service air bag light comes on. When you move the seat again the light goes off.”
NHTSA complaint #11565483, 2024

“WHILE DRIVING DOWN THE ROAD, THE LOCKS ON THE DOORS WILL SUDDENLY LOCK, UNLOCK, LOCK AND UNLOCK. AFTER THAT THE ENGINE SLOWS WAY DOWN LOSING POWER, THEN IT WILL BE OKAY TO GIVE IT MORE GAS AND IT SPEEDS UP. THE LAST COUPLE OF TIMES THIS HAPPENED, THE CAR LOST ALL POWER AND STAHLED.”
NHTSA complaint #11571321, 2023

“The contact owns a 2010 Buick Enclave. The contact stated that while driving at various speeds, the vehicle suddenly shut off. The contact stated that the ECM warning light had remained illuminated. Additionally, there was a burning odor inside the vehicle. The vehicle was taken to the local mechanic who discovered water and mold under the carpet and electrical components submerged in the water. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 144,000.”
NHTSA complaint #11552833, 2023

Unknown Or Other 18

“WHILE DRIVING IN SINGLE DIGIT TEMPS IN ICY ROAD CONDITIONS IN TRAFFIC USING THE BRAKES A LOT MY TRACTION CONTROL LIGHT CAME IN AND I GOT A SERVICE YOUR TRACTION CONTROL SYSTEM AND ENGINE POWER WAS REDUCED CAUSING ME TO NOT HAVE CONTROL OF THE VEHICLE IN HEAVY TRAFFIC AND DANGEROUS ROAD CONDITIONS. TRACTION CONTROL WILL NOT COME BACK ON AFTER THE VEHICLE HAS BEEN TURNED OFF AND RESTARTED. ROAD CONDITIONS WERE SO BAD TRAFFIC WAS MOVING 5-10MPH ON HIGHWAY. THE REDUCED ENGINE POWER HAPPENED AS SOON AS I STARTED TURNING RIGHT ON ANOTHER ROAD DUE TO HOW SLICK THE HIGHWAY WAS.”
NHTSA complaint #11395303, 2021

“/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY”
NHTSA complaint #11311075, 2020

“WHILE DRIVING THE VEHICLE AUTOMATICALLY GET STUCK AND DOES NOT PICK UP SPEED NO MATTER IF U RELEASE THE GAS OR PRESS ON THE GAS. THE GAR DOES NOT PICK UP SPEED AT ALL AND THIS IS VERY DANGEROUS.I HAVE PUT CLOSE TO $1000 IN THIS VEHICLE IN A MONTH TRYING TO CORRECT THIS SCARY PROBLEM WHILE I AM DRIVING ON THE HWY AND CITY STREETS AS WELL AS TURNIG.”
NHTSA complaint #11176401, 2018

Service Brakes 12 1 crash

“THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55…”
NHTSA complaint #10631649, 2014 · crash

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.”
NHTSA complaint #11071538, 2018

“VEHICLE STAYS RUNNING AFTER IGNITION KEY IS TURNED OFF AND REMOVED. BRAKE PEDAL MAKES A SQUEAKING SOUND WHEN DEPRESSED.”
NHTSA complaint #11001359, 2017

Structure 12 1 crash 1 injury

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT OPENED THE REAR LIFTGATE TO PLACE SOMETHING IN THE VEHICLE. THE LIFTGATE DROPPED DOWN ONTO THE CONTACT'S HEAD. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE SOFTWARE UPDATE LISTED ON THE NOTIFICATION WAS NOT YET AVAILABLE AND DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FA…”
NHTSA complaint #10778550, 2015 · 1 injury(ies)

“THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55…”
NHTSA complaint #10631649, 2014 · crash

“Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.”
NHTSA complaint #11528361, 2023

Vehicle Speed Control 9 2 crash 2 injury

“I WAS IN THE PASSING LANE ON A FOUR LANE INTERSTATE HIGHWAY DRIVING OVER AN OVERPASS NEAR ROCKPORT, MO. MY SPEED/CRUISE CONTROL WAS SET ON 70 MPH.THERE WERE ONE OR MORE CARS AHEAD OF ME IN THE PASSING LANE AND I WAS PASSING A SEMI-TRUCK IN THE RIGHT LANE. MY VEHICLE STARTED TO SPEED UP, WITHOUT ANY INPUT FROM ME. I TRIED MULTIPLE TIMES UNSUCCESSFULLY TO BRAKE AND COULD NOT SLOW THE VEHICLE DOWN. I CHANGED LANES IN ORDER TO NOT HIT THE CAR IN FRONT OF ME WHICH WE WERE ALMOST UPON. IN DOING SO, THE SEMI-TRUCK CLIPPED THE CORNER OF THE VEHICLE. I WAS SPUN ON TO THE SHOULDER AND THEN ROLLED SEVERA…”
NHTSA complaint #10715574, 2015 · crash · 2 injury(ies)

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ENTERING A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. ALSO, THE CONTACT MENTIONED THAT STEAM WAS EMITTING FROM THE RADIATOR. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.”
NHTSA complaint #10622558, 2014 · crash

“TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS T…”
NHTSA complaint #11323490, 2020

Electronic Stability Control (Esc) 8

“11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUNDS AT ALL WITH NO RADIO .”
NHTSA complaint #11290729, 2019

“AT SLOW SPEEDS THE POWER STEERING GOES IN AND OUT INTERMITTENTLY. THE LOSS OF POWER STEERING IS ONLY FOR A SECOND OR TWO BUT THE SENSATION SEEMS TO BE DANGEROUS IF THE STEERING FUNCTION DID NOT RETURN INSTANTLY. THIS LOSS OF POWER STEERING IS IDENTICAL TO THE POWER STEERING LOSS THAT IS THE SUBJECT OF A CURRENT GMC SIERRA TRUCK RECALL.”
NHTSA complaint #11130017, 2018

“WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.”
NHTSA complaint #10909475, 2016

Fuel/Propulsion System 8

“The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question why the vehicle was suddenly reacting this way. In efforts to pull over to the side, a huge smoke fog began to come out of the exhaust pipe. As I tried to reach the curb the car didn’t want to move a…”
NHTSA complaint #11695070, 2024

“THE THROTTLE - POSITION SENSOR IS NOT WORKING PROPERLY AND ENGINE STARTED ACTING UP WHILE DRIVING”
NHTSA complaint #11389729, 2021

“SINCE I BOUGHT MY 2010 BUICK I'VE NOTHING BUT PROBLEM AFTER PROBLEM.. FOR SOME REASON THE CHECK ENGINE LIGHT ALWAYS SEEMS TO COME ON, SUSPENSION MAKES NOISE, AND STEERING SYSTEM IS MAKING NOISE..”
NHTSA complaint #11171176, 2018

Suspension 7

“I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts w…”
NHTSA complaint #11684851, 2025

“2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS (TWICE) DUE TO DEFECTIVE PARTS. REAR LATERAL LINKS BOTH UPPER AND LOWER (TWICE DUE TO DEFECTIVE PARTS). CAR STILL DOES NOT RIDE PROPERLY AFTER SECOND REPLACEMENT OF PARTS AND 4 ALL WHEEL ALIGNMENTS. C…”
NHTSA complaint #11326788, 2020

“SINCE I BOUGHT MY 2010 BUICK I'VE NOTHING BUT PROBLEM AFTER PROBLEM.. FOR SOME REASON THE CHECK ENGINE LIGHT ALWAYS SEEMS TO COME ON, SUSPENSION MAKES NOISE, AND STEERING SYSTEM IS MAKING NOISE..”
NHTSA complaint #11171176, 2018

Air Bags 6 1 crash 1 injury

“ON JULY 28, 2014, TRAFFIC LIGHTS WERE OUT DUE TO A STORM AT A BUSY INTERSECTION MAKING IT A 4-WAY STOP. WHEN MY TURN TO PROCEED I STARTED OUT GOING NORTH AND A VEHICLE HEADING WEST DIDN'T REALIZE THE LIGHTS WERE OUT RAN THRU INTERSECTION HITTING ME ON RIGHT FRONT PASSENGER SIDE PUSHING MY VEHICLE OVER 2 LANES. I WOULD ESTIMATED SHE WAS DOING AT LEAST 45 MILES PER HOUR. SHE DIDN'T SEE ME AND I DIDN'T SEE HER BECAUSE A TRUCK WAS STOPPED BLOCKING BOTH OF OUR VIEWS. I BOUNCED OFF DRIVERS DOOR AND ENDED UP LAYING IN PASSENGER SEAT. I WAS UNABLE TO MOVE AND WHEN ANOTHER DRIVER HELPED ME UP I NOTI…”
NHTSA complaint #10621786, 2014 · crash · 1 injury(ies)

“When the driver seat is moved the service air bag light comes on. When you move the seat again the light goes off.”
NHTSA complaint #11565483, 2024

“Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.”
NHTSA complaint #11528361, 2023

Fuel System 3

“The contact owns a 2010 Buick Enclave. The contact stated that after entering the vehicle, there was a knocking noise coming from the vehicle prior to starting the engine. After starting the vehicle, the noise became louder. While operating the vehicle, the check engine warning light remained illuminated and a humming noise was present. The vehicle was taken to the local mechanic who indicated that the transmission gear was faulty. The vehicle was serviced however, the failure persisted. No further information was available. In addition, after refueling the vehicle would not immediately startu…”
NHTSA complaint #11465389, 2021

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT WAS UNABLE TO IMMEDIATELY START THE VEHICLE AFTER THE FUEL TANK WAS FILLED WITH FUEL. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,000.”
NHTSA complaint #10619293, 2014

“RAN OUT OF GAS WITH TWO (2) GALLONS OF GAS REMAINING IN THE GAS TANK. *KB”
NHTSA complaint #10420068, 2011

Seat Belts 3 1 crash 1 injury

“ON JULY 28, 2014, TRAFFIC LIGHTS WERE OUT DUE TO A STORM AT A BUSY INTERSECTION MAKING IT A 4-WAY STOP. WHEN MY TURN TO PROCEED I STARTED OUT GOING NORTH AND A VEHICLE HEADING WEST DIDN'T REALIZE THE LIGHTS WERE OUT RAN THRU INTERSECTION HITTING ME ON RIGHT FRONT PASSENGER SIDE PUSHING MY VEHICLE OVER 2 LANES. I WOULD ESTIMATED SHE WAS DOING AT LEAST 45 MILES PER HOUR. SHE DIDN'T SEE ME AND I DIDN'T SEE HER BECAUSE A TRUCK WAS STOPPED BLOCKING BOTH OF OUR VIEWS. I BOUNCED OFF DRIVERS DOOR AND ENDED UP LAYING IN PASSENGER SEAT. I WAS UNABLE TO MOVE AND WHEN ANOTHER DRIVER HELPED ME UP I NOTI…”
NHTSA complaint #10621786, 2014 · crash · 1 injury(ies)

“I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ACCELERATION AND ALL DURING THE LAST COUPLE OF YEARS BUT [XXX] KEPT SAYING THE VEHICLE WAS FINE. WELL, I WAS STRANDED BECAUSE IT JUST STOPPED A FEW DAYS AGO AND HAD TO TAKE A 50.00 UBER HOME. I HA…”
NHTSA complaint #11326086, 2020

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
NHTSA complaint #10626373, 2014

Tires 3

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD RE…”
NHTSA complaint #11196702, 2018

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH FIRESTONE DESTINATION LE2 TIRES (NA), SIZE: P255/60/R19 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. WITHIN A FEW MINUTES, THE NOISE INCREASED AND THE REAR PASSENGER SIDE TIRE COMPLETELY SPLIT APART WITHOUT WARNING. THE CONTACT PURCHASED TWO NEW TIRES FOR THE REAR PASSENGER AND DRIVER SIDE IN AUGUST OF 2016. THE CONTACT REPLACED THE REAR PASSENGER SIDE TIRE WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 84,000 AND THE TIRE FAI…”
NHTSA complaint #10936185, 2016

“PURCHASED 2010 BUICK ENCLAVE JUNE 26, 2010. THIS VEHICLE IS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES WHICH RUN $270 + PER TIRE. AT 9700 MILES A REAR TIRE WENT FLAT DUE TO A PUNCTURE IN THE OUTSIDE RIM. AT 9980 MILES THE OTHER REAR TIRE WENT FLAT (JAN 5 2011). HAD TO PUT THE 100 MILE SPARE TIRE ON 2ND FLAT BECAUSE THESE TIRES WERE OUT OF STOCK IN SE MICHIGAN AND EXPECTED DELIVERY DATE WAS 1/21/2011. WENT TO DEALER (SELLERS IN FARMINGTON HILLS) AND THEY LOCATED 1 TIRE AND REPLACED IT ON 1/6 WITH ANOTHER MICHELIN/ ORIGINAL TIRES. NEVER HAD THIS HAPPEN TO ME BEFORE AND DIDN'T HIT ANY POT…”
NHTSA complaint #10375367, 2010

Engine And Engine Cooling 2 1 fire

“FEB 22, 2011 -- OUR 2010 BUICK ENCLAVE 4D FWD WITH 12,500 MILES EXPERIENCED AN ENGINE FIRE WHICH ENGULFED THE ENTIRE ENGINE COMPARTMENT. THE CAR WAS TOTALED. AN INVESTIGATOR HIRED BY NATIONWIDE INSURANCE IS DETERMINED TO FIND THE ROOT CAUSE OF THE FIRE. I AM THE ORIGINAL OWNER, I PURCHASED THE VEHICLE JUNE 2010, AND THE VEHICLE SERVICE RECORDS ARE UP TO DATE. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION IF NEEDED. UPDATED 09/27/11 *BF”
NHTSA complaint #10387029, 2011 · fire

“THE POWER STEERING WILL WORK FOR ABOUT THE FIRST 3 MINUTES OF GETTING INTO THE CAR AND THEN IT WILL GO OUT EVERYTIME I AM BELOW 20 MPH. I LIVE IN THE MOUNTAINS AND WON'T EVEN LET MY WIFE DRIVE THE VEHICLE BECAUSE I AM CONCERNED FOR HER SAFETY. ALSO, MY A/C AND HEAT JUST WENT OUT IN MY CAR. *TR”
NHTSA complaint #10596657, 2014

Seats 2 1 crash

“VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR”
NHTSA complaint #10378088, 2011 · crash

“THE MIDDLE AND REAR SEATS IN THE VEHICLE HAVE HEAD RESTRAINTS THAT TILT FORWARD AND ARE NOT ADJUSTABLE OR REMOVABLE AND MAKE IT EXTREMELY DIFFICULT (IMPOSSIBLE) TO INSTALL CARSEATS OR HIGH-BACK BOOSTERS CORRECTLY AND SAFELY. THE SEAT BELTS ARE ALSO VERY DIFFICULT TO REACH/BUCKLE FOR A PASSENGER IN A BOOSTER SEAT. THEY ARE VERY LOW IN THE SEAT. *TR”
NHTSA complaint #10315135, 2009

Visibility 2 1 injury

“TL*THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS STOPPED, THE CONTACT ROLLED THE REAR DRIVER SIDE WINDOW DOWN WHICH SUCKED HER CHILD'S FINGERS DOWN INTO THE WINDOW SEAL. SHE HAD TO ROLL THE WINDOW BACK UP TO GET HIS FINGERS OUT. THE FINGERS SUFFERED MINOR BRUISES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500 AND THE CURRENT MILEAGE WAS 9,725.”
NHTSA complaint #10365090, 2010 · 1 injury(ies)

“THE POWER STEERING WILL WORK FOR ABOUT THE FIRST 3 MINUTES OF GETTING INTO THE CAR AND THEN IT WILL GO OUT EVERYTIME I AM BELOW 20 MPH. I LIVE IN THE MOUNTAINS AND WON'T EVEN LET MY WIFE DRIVE THE VEHICLE BECAUSE I AM CONCERNED FOR HER SAFETY. ALSO, MY A/C AND HEAT JUST WENT OUT IN MY CAR. *TR”
NHTSA complaint #10596657, 2014

Exterior Lighting 1

“AMBER PARKING LIGHTS ABOVE HEADLIGHTS ARE BOTH OUT. TO REPLACE 2 BULBS, GM DEALER WANTS TO CHARGE OVER $200. NOTICE EVERY ENCLAVE ON THE ROAD--EVERY ONE HAS INOPERATIVE MARKER LIGHTS! *TR”
NHTSA complaint #10594089, 2011

Other/I Am Not Sure 1

“I have 2 of these booster seats and both of them the back is no longer locking into the base. It folds as the child is getting into the Seat. It doesn't stay in place even if the child has their car seatbelt on making it dangerous while riding in it as it may fold. I have not had it inspected. I am just wanting to know what you can do to help me. Also, thus won't let me put the correct Manufacturer date of 09/21/2019 in.”
NHTSA complaint #11440875, 2021

Parking Brake 1

“BUICK ENCLAVE WILL ROLL BACK WHEN ON A HILL. WHEN I HAVE THE BRAKES ON WHILE ON AN INCLINE AND ATTEMPT TO RELEASE THE BRAKE TO HIT THE GAS PEDAL AND ADVANCE FORWARD, THE CAR DOES NOT STOP. THE VEHICLE WILL CONTINUE TO ROLL BACK WHEN ON AN INCLINE (WHETHER SLIGHT OR DRASTIC OF AN INCLINE) IF THE BRAKES ARE NOT APPLIED. THIS HAS CAUSED A THREAT TO MY LIFE AND OTHERS SEVERAL TIMES. WHEN I AM STOPPED ON AN INCLINE, I HAVE TO "PUNCH THE GAS" IN ORDER TO AVOID HITTING THE CAR BEHIND ME. THIS TYPE OF APPLIED ADVANCEMENT HAS CAUSED THE WHEELS TO TURN OUT OR "BURN RUBBER". I HAVE BROUGHT THIS T…”
NHTSA complaint #10325975, 2010

Traction Control System 1

“TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.”
NHTSA complaint #11071538, 2018

Visibility/Wiper 1

“SIDE MIRRORS FAIL TO FOLD OR IF FOLDED WILL NOT UNFOLD LIMITING VISIBILITY, FIRST WAS THE DRIVER SIDE, BY NOW REPAIRED, NOW THE PASSENGER SIDE MIRROR AS OF AUGUST 2012. *TR”
NHTSA complaint #10473645, 2011

Wheels 1

“SUBSTAINED A FLAT TIRE ON JAN 18TH 2011 AND WHEN I WENT TO LOOK FOR THE SPARE IT WAS NOT THERE. CALLED DEALER AND I WAS TOLD THE SPARE WAS OPTIONAL ON THE 2010 ENCLAVE CX I BROUGHT NEW. HOW MANY ENCLAVE DRIVER REALIZE THEY DO NOT HAVE A SPARE? *TR”
NHTSA complaint #10444744, 2012